EFFECTIVE LEADERSHIP EFFECTIVE LEADERSHIP

REACTIVE VS RESPONSIVE REACTIVE VS RESPONSIVE LEADERSHIPLEADERSHIP

001001

1ANDREW MSAMI

SESSION OBJECTIVE SESSION OBJECTIVE To assess the extent of To assess the extent of

reactiveness and responsiveness reactiveness and responsiveness to issues requiring leadership.to issues requiring leadership.

To influence participants to adapt To influence participants to adapt to appropriate competencies, to appropriate competencies, develop the right character and develop the right character and relationship with people they lead. relationship with people they lead.

2ANDREW MSAMI

The Wider the The Wider the Lens the Lens the

Better the Better the View View

3ANDREW MSAMI

REACTIVE VS RESPONSIVEREACTIVE VS RESPONSIVE

Administer a Questionnaire Administer a Questionnaire

4ANDREW MSAMI

REACTIVE REACTIVE OR OR

RESPONSIVERESPONSIVE5ANDREW MSAMI

REACTIVEREACTIVEAutomatic actions when in Automatic actions when in

high alert stressful high alert stressful situation.situation.FIGHT FIGHT FLEE FLEE

FREEZEFREEZE

6ANDREW MSAMI

RESPONSIVERESPONSIVE

Thoughtful Thoughtful and and intentional intentional ability to ability to appropriatelyappropriately adapt adapt behavior behavior to current to current

circumstances.circumstances.7ANDREW MSAMI

RESPONSIVERESPONSIVE

CALM CALM AT PEACEAT PEACE

8ANDREW MSAMI

Highly Highly Effective Effective

Leaders are Leaders are ResponsiveResponsive

9ANDREW MSAMI

EFFECTIVE LEADERS EFFECTIVE LEADERS EXIHIBIT EXIHIBIT EFFECTIVE EFFECTIVE

ATTITUDEATTITUDE

COGNITIVE – THINKING PROCESS COGNITIVE – THINKING PROCESS AFFECTIVE – FEELING (EMOTIONAL) AFFECTIVE – FEELING (EMOTIONAL)

PROCESSESPROCESSESCONATIVE – ACTING (BEHAVIOR) CONATIVE – ACTING (BEHAVIOR)

PROCESSESPROCESSES RESULTS RESULTS

10ANDREW MSAMI

DIFFICULT SITUATION DIFFICULT SITUATION

DEFICIT – BASED REACTIVE MIND SETDEFICIT – BASED REACTIVE MIND SETComes Out Naturally Comes Out Naturally

ASSET – BASED RESPONSIVE MIND ASSET – BASED RESPONSIVE MIND SETSET

One need to always be on the One need to always be on the learning modelearning mode

11ANDREW MSAMI

STRATEGIC THINKERSSTRATEGIC THINKERSThinks first Thinks first how how

important the business important the business isis and second and second how how

valuable the person isvaluable the person is for the for the success of the success of the

businessbusiness..12ANDREW MSAMI

STRATEGIC THINKING FOR STRATEGIC THINKING FOR LEADERSLEADERS

Strategic Thinking for Strategic Thinking for Leaders is meant to Leaders is meant to

create valuable create valuable peoplepeople for a for a

successful businesssuccessful business..13ANDREW MSAMI

Business Business SuccessSuccess is is in in Valuable Valuable

People.People.14ANDREW MSAMI

Seeing business Seeing business success from the success from the value placed in value placed in

people, means a people, means a leader’s perspectives leader’s perspectives

is broadened is broadened

15ANDREW MSAMI

Broadened Broadened Perspective Perspective

Uses Leaders’ Uses Leaders’ ““Assets Based Assets Based

ThinkingThinking” ” 16ANDREW MSAMI

Asset Based Asset Based Thinking Thinking (ABT) (ABT) is a is a leaders’ response leaders’ response based on based on positive positive

constructive constructive thoughtsthoughts. .

17ANDREW MSAMI

RESPONSIVE LEADERS RESPONSIVE LEADERS ARE: ARE:

1.1. Committed Committed 2.2. Respectful Respectful 3.3. Collaborative Collaborative 4.4. ConfidentConfident

18ANDREW MSAMI

ASSET – BASED THINKING ASSET – BASED THINKING LEADERSHP STRATEGIES LEADERSHP STRATEGIES FOR RESPONSIVENESSFOR RESPONSIVENESS

19ANDREW MSAMI

Your behavior as a leader is Your behavior as a leader is contagious.contagious.

When you are reactive and on a When you are reactive and on a high alert, your team is more likely high alert, your team is more likely

to be reactive and stressed out.to be reactive and stressed out.When you respond thoughtfully and When you respond thoughtfully and

intentionally to stress, team intentionally to stress, team members are more likely to follow members are more likely to follow

suit and engage the problem suit and engage the problem constructivelyconstructively

20ANDREW MSAMI

STRATEGY 1STRATEGY 1Take 10 Deep BreathsTake 10 Deep Breaths““the only difference the only difference

between between fear fear and and excitementexcitement is is

breathingbreathing””SHIFT FROM REACTIVE TO RESPONSIVESHIFT FROM REACTIVE TO RESPONSIVE

21ANDREW MSAMI

STRATEGY 2STRATEGY 2Get off the Field and into the Get off the Field and into the Stands to get the Big Picture.Stands to get the Big Picture.

THINK ABOUT THE DIFFERENCE THINK ABOUT THE DIFFERENCE IN PERSPECTIVESIN PERSPECTIVES

As As a player a player you have a you have a narrower line sightnarrower line sight..

As As a spectator a spectator the the view is view is broadenedbroadened..

22ANDREW MSAMI

THE ABT MINDSET OF A LEADERTHE ABT MINDSET OF A LEADER““Once you can Once you can empathizeempathize deeply with the deeply with the intentionsintentions, ,

desiresdesires, , feelingsfeelings and and behaviorsbehaviors of othersof others, , you you

understand better how to understand better how to respond to the situation respond to the situation and and adaptadapt to their interest and to their interest and needs needs – – the mark of truly the mark of truly

effective leadershipeffective leadership””23ANDREW MSAMI

STRATEGY 3 STRATEGY 3 Act, Observe, ReflectAct, Observe, Reflect

The extent to which you The extent to which you can can learn from your learn from your

leadership experiences leadership experiences is key to is key to increasing increasing your effectivenessyour effectiveness..

24ANDREW MSAMI

ACT, OBSERVE AND REFLECT A PRACTICEACT, OBSERVE AND REFLECT A PRACTICE

Assess what you are Assess what you are learninglearning as a as a functionfunction of of

what you are what you are doingdoing..Or Or

Process what you are Process what you are learning out loudlylearning out loudly in a in a

conversationconversation with with someone someone elseelse..

25ANDREW MSAMI

START START BEING BEING BEFOREBEFORE YOU YOU START START DOINGDOING

26ANDREW MSAMI

Effective leaders are Effective leaders are rigorously introspective rigorously introspective and and

at the same time at the same time open to open to feedback.feedback.

Thoughtfulness and Feedback Thoughtfulness and Feedback Seeking Seeking

CONNECT THE LEADER WITH CONNECT THE LEADER WITH FOLLOWERS IN A MORE FOLLOWERS IN A MORE

EFFECTIVE RELATIONSHIP.EFFECTIVE RELATIONSHIP.27ANDREW MSAMI

LEADERS’ SIGNATURE LEADERS’ SIGNATURE PRESENCEPRESENCE

A unique set of A unique set of leadership assets leadership assets

that makes a leader, that makes a leader, “leader”.“leader”.

28ANDREW MSAMI

REFLECTION STEPS TO UNEATH YOUR SIGNATURE REFLECTION STEPS TO UNEATH YOUR SIGNATURE LEADERSHIPLEADERSHIP

Create Awareness of How Effective are You as a Create Awareness of How Effective are You as a Leader.Leader.

STEP 1: When I am at my best, I am a leader who STEP 1: When I am at my best, I am a leader who is;is;

1.1……………………………………………………………………1.1……………………………………………………………………1.2 ……………………………………………………………………1.2 ……………………………………………………………………1.3 ……………………………………………………………………1.3 ……………………………………………………………………1.4 …………………………………………………………………….1.4 …………………………………………………………………….1.5 ……………………………………………………………………1.5 ……………………………………………………………………

29ANDREW MSAMI

STEP 2: Complete this sentence: If I STEP 2: Complete this sentence: If I were even more effective leader, I were even more effective leader, I would be: would be: ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….………….………………………………………………………………………………………………………………………………….......……………………….......

30ANDREW MSAMI

STEP 3: Ask one or two colleagues to STEP 3: Ask one or two colleagues to reflect on your SIGNATURE reflect on your SIGNATURE PRESENCE and complete steps 1 and PRESENCE and complete steps 1 and 2 above:2 above:

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..…………………………………………………………………………………………………………………………………….......…………………….......

31ANDREW MSAMI

EXAMPLE – SIGNATURE PRESENCEEXAMPLE – SIGNATURE PRESENCEWhen I am at my best, I am a leader When I am at my best, I am a leader

who is: who is: 1.1. Relational Relational 2.2. Imaginative Imaginative 3.3. EnthusiasticEnthusiastic4.4. Creative Creative 5.5. Articulate Articulate If I am even more effective leader, I If I am even more effective leader, I

would be: Patient would be: Patient 32ANDREW MSAMI

QUALITIES OF BEING VITAL TO LEADING QUALITIES OF BEING VITAL TO LEADING EFFECTIVELYEFFECTIVELY

ConfidentConfident in Response in Response to to Crisis Crisis

Curious Curious in Response to in Response to Conflict Conflict

CourageousCourageous in in Response to Response to ChallengeChallenge

33ANDREW MSAMI

CONFIDENT IN RESPONSE TO CRISISCONFIDENT IN RESPONSE TO CRISIS

““if you put your if you put your mind to it, you mind to it, you

can do can do anything”anything”

34ANDREW MSAMI

Stay Confident as Stay Confident as you deal with you deal with

SetbacksSetbacksbelieve in your believe in your calling and go calling and go

towards the goal.towards the goal.35ANDREW MSAMI

Strategy for Strategy for Ultimate SuccessUltimate Success

never blame others for your never blame others for your failure.. identify the tiny failure.. identify the tiny

successes in the strings of successes in the strings of failure, celebrate and keep failure, celebrate and keep your focus on the ultimate your focus on the ultimate

success.success.36ANDREW MSAMI

Think CriticallyThink CriticallySuccess is 99 Success is 99

percent Failure. Be percent Failure. Be creative and creative and

innovate, the same innovate, the same idea can succeed.idea can succeed.

37ANDREW MSAMI

CURIOUS IN RESPONSE TO CONFLICTCURIOUS IN RESPONSE TO CONFLICT

Be curious enough Be curious enough to find reasons for to find reasons for

disagreement.disagreement.Being curious is finding Being curious is finding

commonality of the opposing commonality of the opposing sides more than establishing sides more than establishing

common ground.common ground.38ANDREW MSAMI

BEING CURIOUS MEANS BEING CURIOUS MEANS

Built Trust Built Trust Dispense Respect Dispense Respect

Honor opponents Honor opponents values without values without

giving up your owngiving up your own

39ANDREW MSAMI

THE RULE OF THREE THE RULE OF THREE Asset Asset – Based Thinking (ABT) is a – Based Thinking (ABT) is a

strategy to increase one’s influence strategy to increase one’s influence through Curiositythrough Curiosity

ASK YOUR OPPONENT THE FOLLOWING THREE ASK YOUR OPPONENT THE FOLLOWING THREE QUESTIONS:QUESTIONS:

1.1. Why is this so important to you?Why is this so important to you?2.2. Can you tell me more about why this Can you tell me more about why this

is so important to you?is so important to you?3.3. Please tell me even more about why Please tell me even more about why

your position is so important to you?your position is so important to you?

40ANDREW MSAMI

BEING COURAGEOUS IN RESPONSE TO CHALLENGEBEING COURAGEOUS IN RESPONSE TO CHALLENGECourage Flowing from Own Convictions when Facing Courage Flowing from Own Convictions when Facing

Challenging Goals.Challenging Goals.

BEING COURAGEOUS: BEING COURAGEOUS: 1.1. Making a tough decision and Making a tough decision and

standing by it. standing by it. 2.2. Admitting when things are not okayAdmitting when things are not okay3.3. Asking others to do what is difficultAsking others to do what is difficult4.4. Being able to stand aloneBeing able to stand alone5.5. Staying the course Staying the course

41ANDREW MSAMI

FROM BEING TO DOING FROM BEING TO DOING

We We do what do what we we repeatedly arerepeatedly are..The The qualities of being qualities of being confidentconfident, , curious curious and and

courageouscourageous become launching become launching pads for pads for what you do what you do as an as an

Asset – Based Thinking Asset – Based Thinking LeaderLeader. .

42ANDREW MSAMI

THE END THE END EFFECTIVE LEADER APPLY ASSETS - EFFECTIVE LEADER APPLY ASSETS -

BASED THINKING (ABT). BASED THINKING (ABT). BE ONE TO INFLUENCE POSITIVE BE ONE TO INFLUENCE POSITIVE

CHANGE OUT OF YOUR LEADERSHIPCHANGE OUT OF YOUR LEADERSHIP

43ANDREW MSAMI