There will be five tasks to complete and Allow approximately 1 to 1 ½ pages to answer ALL the questions for each case.

Marking Guide Relevant and interesting The answers to the activities provide reflections which are relevant and address the business or social implications of the question Professional The answers to the exercises are professionally presented, including a clear structure, an attractive layout and use of language. Critical thinking There is clear evidence of critical and creative thinking Supporting resources Supporting resources have been made available as documents, links, images etc. Length, scope and direction. The answer meets the minimum length requirements Assignment Preparation and Delivery Submission information Weighting This assignment accounts for 40 % of the assessment in this unit

Please include in-text end-text references. 1 ½ line spacing. Font size 12point. Format should conform to the requirements specified in the following pages of this document Format MS-WORD Off-campus, external students will not form groups and will do the Assignment Tasks individually.

Grade Related Descriptors (This indicates what is required to achieve each grade) Grades Depth and breadth of Coverage Critical Elements Structure, Language and

Read ‘Western Petro Controls Costs with its Trade Management System’ case on page 39 of the text book, and answer the following questions.

1.      Which processes are being automated and why?2.      Why is controlling risk important?3.      Does PetroMan provide Western Petro with a

competitive advantage? Explain.4.      Visit sisugrp.com/petroman.htm. Why is PetroMan

referred to as an enterprise information system?

Read the ‘National Security Depends on Intelligence and Data Mining’ case on page 66 and answer the following questions:

1.      How does data mining provide intelligence to decision makers?

2.      What are the two types of data mining systems, and how do they provide value to defense organizations?

Read the ‘Life Connected’ case on page 115 and answer the following questions:

1.      How has the use of communication tools impacted your ability to get your work done?

2.      How has it impacted your personal life?3.      How has IT been liberating or overwhelming?4.      What ethical issue does this raise for managers?

Read the ‘ChemConnect.com--A Full-Service Supplier Portal’ case on page 173 and answer the following questions:

1.      What are the advantages of the ChemConnect exchange?

2.      How can investments in the supplier portal or collaboration hub be justified? 

3.      How long is the payback period?4.      What are the benefits of Supply Hub?

Read the ‘Starbucks Coffee to Go Mobile Commerce’ on page 214 and answer the following questions:

1.      What advantages do mobile coupons have for businesses over traditional methods of coupon promotions?

2.      What advantages do mobile coupons have for customers over traditional methods of coupon promotions?

3.      How does Starbucks use mobile promotions to engage its customers?

4.      Why do you think Starbucks partnered with MTV for its Frappuccino promotions? What benefits were there to both companies?

5.      How can Starbucks take mobile commerce to the next level? What more can it do to engage the mobile consumer?