[#500distro] designing a killer first-run experience: exploring the pros & cons of wizards,...

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@UserOnboard @SamuelHulick Designing a KILLER First-Run Experience

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[#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

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Page 1: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Designing a KILLER First-Run Experience

Page 2: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

!

Page 3: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

!

Page 4: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 5: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 6: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 7: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 8: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 9: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

Page 10: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

!

Page 11: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

“Aha” moment

Page 12: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Page 13: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Page 14: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Page 15: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Page 16: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 17: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

“Aha” moment✓

Page 18: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Designing a KILLER First-Run Experience

Page 19: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

“Wow” moment

Page 20: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’?

!

@UserOnboard@SamuelHulick

!

Page 21: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 22: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 23: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 24: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 25: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 26: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 27: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 28: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 29: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 30: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 31: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

1 2 3 4 5 6 7 8

Phil’s Car Wash

1 2 3 4 5 6 7 8 9 10

Phil’s Car Wash

Endowed Progress Effect

Page 32: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 33: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Page 34: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

“Wow” moment✓

Page 35: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Designing a KILLER First-Run Experience

Launching

Page 36: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Page 37: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

The only thing I’

@UserOnboard@SamuelHulick

Concierge Onboarding

Page 38: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

UserOnboard.com / Training / 500strong

15% Off Right Now

Page 39: [#500Distro] Designing a Killer First-Run Experience: Exploring the Pros & Cons of Wizards, Guided Tours & More

@UserOnboard@SamuelHulick

Let’s Talk!@SamuelHulick@UserOnboard

Thank You!