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ONTRACK(R) POWERCONTROLS(TM) V4.0 READ ME

CONTENTS* System Requirements* Configuring Microsoft Outlook* Installing PowerControls

* Restoring Messages to an Exchange Server* Known Issues* Technical Support* About Ontrack Data Recovery* License Agreement

SYSTEM REQUIREMENTSTo use PowerControls on your computer, you need the following hardware and software:

* Windows 2000 Server, Windows 2000 Professional, Windows XP Professional, Windo

ws XP Home, or Windows 2003 Server

* Microsoft Outlook 2000 or later

Note: The Operating Systems listed above and Microsoft Outlook are required to have the latest service packs installed.

* Pentium-class processor

* 256 MB RAM

* 50 MB of free hard disk space for the installation of PowerControls. More diskspace will be needed for processing log files when opening an EDB file.

* Monitor with 800 x 600 or higher screen resolution

Note: PowerControls supports Microsoft Exchange Server 5.5, 2000, or 2003. PowerControls is designed to run from a Windows workstation and uses native MicrosoftMessaging APIs (MAPI) to communicate to the Exchange Server, ensuring reliableand consistent operation of your server. Outlook must be installed and configured on the workstation to connect to an Exchange server for MAPI to initialize properly. PowerControls is not designed to run from an Exchange Server.

CONFIGURING MICROSOFT OUTLOOK

PowerControls requires that Microsoft Messaging API (MAPI) be installed on yourcomputer. To get full MAPI functionality, do the following before installing PowerControls:

1. Make sure that Microsoft Outlook is installed and has been run once.

2. Set up an e-mail account on a Microsoft Exchange server.

3. For those versions of Microsoft Outlook that distinguish between "Internet Email" and "Corporate Email," use "Corporate Email" when configuring Outlook.

4. Run Outlook again, and connect to the Exchange server.

INSTALLING POWERCONTROLS1. Install and configure Microsoft Outlook as described in Configuring Microsoft

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Outlook.

2. Turn off any disk utility or antivirus program running in the background.

3. Insert the PowerControls CD-ROM into your CD-ROM drive.

4. The installation program will automatically start. If it does not, click Run

on the Start menu, and type D:\autorun.exe or D:\bin\setup.exe, where D is the drive letter of your CD-ROM drive. Click OK.

5. Follow the on-screen instructions.

RESTORING MESSAGES TO AN EXCHANGE SERVERYou must have sufficient access rights to all of the Exchange mailboxes you aretrying to restore messages to. Keep in mind that you can connect to only one mailbox at a time.

Restoring Messages to Exchange 2000/2003

In Exchange 2000/2003, the permission that controls whether or not any mailbox can be copied to is Full Mailbox Access. You must have Full Mailbox Access set to"Allow" in order to copy to a mailbox other than the one you logged in under.

Restoring Messages to Exchange 5.5In Exchange 5.5, the account you are logged in under needs an Exchange Service Account Administrator rights or role. As long as you copy this role to your account, you can restore messages to any mailbox.

KNOWN ISSUES* PST files do not support HTML message bodies. That is, HTML message bodies areconverted to text or text with HTML tags. Suggestion: Copy the message to an Ex

change 2000 server, which will generate the HTML message body as it appeared inthe original message. (Copying to an Exchange 5.5 server will not generate the correct HTML message body).

* For Legato NetWorker 7.x backups created using Advanced File Backup, Ontrack recommends using the ExtractWizard Advanced Method of extracting backed-up Exchange Information Store files.

* For ARCserve 11.x multiplexed backup tapes, Ontrack recommends using the ExtractWizard Advanced Method of extracting backed-up Exchange Information Store files.

* If you have ever copied or moved a message using Outlook, and later restored that same item with PowerControls, the message may be duplicated. This is becausethe message ID numbers differ between PowerControls and the Exchange Server.

* Newly created mailboxes on the Exchange Server do not become visible within PowerControls until someone has logged onto the mailboxes with Outlook, or at least one message is delivered (or copied) to the mailbox. Until one of these two events occurs, there is no physical mailbox, only directory information.

* PowerControls does not check messages or attachments for viruses when restoring them from the database. If your server antivirus program has current signaturefiles, it should identify and protect against infected messages when the restored messages are on the live server.

* The PowerControls ExtractWizard can support tape block sizes greater than 64 Kb as long as the SCSI HBA and its associated Windows drivers and settings suppor

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t block transfers greater than 64 Kb.

* The PowerControls ExtractWizard requires that the Windows drivers be installedand configured for the tape device.

* Due to the database nature of the PST file and the MAPI subsystem, PSTs openedas source will be modified.

TECHNICAL SUPPORTIf you have questions or problems not answered in the user guide or the online Help, call our Technical Support group. When reporting an issue, please include any information that might help us diagnose the problem. The following details are often the most helpful:

* The version of PowerControls you are using (on the Help menu, click About).

* The versions of Windows and Outlook that you are running.

* The version of Exchange that contained the source EDB file.

* The circumstances and sequence of steps that led to the problem.

* The text of the error messages (if any appeared), and the contents of the Details dialog box.

* A list of other Windows programs that you were running when the error occurred.

ABOUT ONTRACK DATA RECOVERYOntrack Data Recovery is the largest, most experienced and technologically advan

ced provider of data recovery products and services worldwide. Ontrack is able to recover lost or corrupted data from virtually all operating systems and typesof storage devices through its do-it-yourself, remote and in-lab capabilities, using its hundreds of proprietary tools and techniques. Ontrack Data Recovery isa brand name of Kroll Ontrack Inc., the technology services subsidiary of KrollInc., the global risk consulting company. Kroll is an operating unit of Marsh Inc., the risk and insurance services subsidiary of Marsh & McLennan Companies, Inc.

Corporate HeadquartersKroll Ontrack Inc.9023 Columbine RoadEden Prairie, MN 55347Toll Free: 1-800-645-3649Phone: 1-952-937-5161Fax: 1-952-937-5750Web: www.ontrack.com/powercontrols

For additional information about Ontrack Data Recovery, its products and services, or the location of an office near you, call our corporate headquarters or visit our Web site.

LICENSE AGREEMENT: TERMS AND CONDITIONS OF USE

IMPORTANT NOTICE. THIS LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND KROLL ONTRACK INC. OR ANY SUBSIDIARY, AND ITS SUPPLIERS ("KROLL ONTRACK"). BY INSTALLING OR USING THIS SOFTWARE IN ANY

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WAY YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT INSTALL OR USE THIS SOFTWARE IN ANY WAY.

LICENSE GRANT. Kroll Ontrack grants you a non-exclusive license to use this software and any associated documentation (the "Software") as indicated herein. TheSoftware is in "use" when it has accessed the Exchange Server's database. "Acc

essed" is defined as opening an Exchange Server database (edb) file or logging into an Exchange Server. Once in use as defined above, the Software is permanently licensed to that Exchange Server. Use of the Software on any other ExchangeServer other than the originally licensed Exchange Server is not permitted without the payment of an additional licensing fee. If you have purchased a Corporate License, you may use (as that term is defined above) the Software, for internal purposes only, with the number of licensed copies of Exchange Server for the license term authorized and agreed upon at the time of purchase. If the Softwareis to be used for commercial or financial gain including, but not limited to, performing technical or consulting services, a Commercial License must be purchased. If you have purchased a Commercial License, you may use (as that term is defined above) the Software, for commercial or financial gain, for the license ter

m authorized and agreed upon at the time of purchase.

OTHER RESTRICTIONS. You shall not: (a) remove any product identification, copyright notices, or other notices or proprietary restrictions from this Software; (b) sell, lease, rent, copy, distribute or transfer this Software to another except to the extent necessary to perform this agreement; (c) use this Software forcommercial or financial gain including, but not limited to, use in performing technical or consulting services, without purchasing a Commercial License from Kroll Ontrack; (d) cause or permit reverse engineering, disassembly, decompilationor alteration of this Software except to the extent such restriction is expressly prohibited by applicable law. You may make one copy of the Software solely for backup or archival purposes.

TERM. This License is effective until termination or expiration. You may terminate it at any time by destroying the Software, together with all copies thereof. This license will also terminate if you fail to comply with any term or condition of this Agreement, including failure to pay the license renewal fees as they become due. Upon expiration or termination, you agree to destroy the Software, together with all copies thereof.

COPYRIGHT/OWNERSHIP. This Software and its source code are proprietary productsof Kroll Ontrack and are protected by copyright and other intellectual propertylaws. The Software is licensed and not sold. You acquire only the right to usethe Software and do not acquire any rights, express or implied, in the Softwareor media containing the Software other than those specified in this License. Kroll Ontrack shall at all times retain all rights, title, interest, including intellectual property rights, in the Software and media.

TRADEMARKS. Ontrack, PowerControls and other Kroll Ontrack brand and product names referred to herein are trademarks or registered trademarks of Kroll OntrackInc. and/or its affiliates in the United States and/or other countries. All other brand and product names are trademarks of their respective holders.

EXPORT RESTRICTIONS. You agree to comply fully with all laws and regulations ofthe United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapo

ns proliferation.

None of the Software or underlying information or technology may be downloaded o

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r otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Sudan, Syria or any other country to whichthe U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Tableof Denial Orders. By downloading or using the Software, you are agreeing to theforegoing and you are representing and warranting that you are not located in,under the control of, or a national or resident of any such country or on any su

ch list.

DISCLAIMER OF WARRANTIES. THIS SOFTWARE IS DISTRIBUTED 'AS IS' AND YOU, ITS USER, ASSUME ALL RISKS WHEN DOWNLOADING OR USING IT. THERE ARE NO WARRANTIES EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE. KROLL ONTRACK DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KROLLONTRACK DOES NOT WARRANT THAT THE SOFTWARE IS NON-INFRINGING, THAT IT WILL MEETYOUR REQUIREMENTS OR THAT ITS OPERATION WILL BE UNINTERRUPTED, ERROR-FREE OR VIRUS-FREE.

LIMITATION OF LIABILITY. IN NO EVENT SHALL KROLL ONTRACK BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES (WHICH SHALL INCLUDE WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF KROLL ONTRACK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OREXCLUSION MAY NOT APPLY TO YOU.

MISCELLANEOUS. In the event of invalidity of any provision of this Agreement, the parties agree that such invalidity shall not affect the validity of the remaining portions. The Agreement is governed by the laws of the State of Minnesotaas applied to agreements between Minnesota residents entered into and to be performed entirely within Minnesota, and each party hereto submits to the exclusive

jurisdiction of the Courts of that State. The United Nations Convention on Contracts for the International Sale of Goods is specifically disclaimed. This is the entire agreement between you and Kroll Ontrack, which supersedes any prior agreement, including your purchase order terms, whether written or oral, relatingto this subject matter.

U.S. GOVERNMENT RESTRICTED RIGHTS. In the event the Federal Acquisition Regulations (FAR) or DFARS is applicable to this Agreement, the Software is provided only with Restricted Rights as defined in paragraph 52.227-19 or paragraph 252.227-7013(c)(1)(ii), respectively (or a comparable or successor clause to either), as applicable. Contractor/manufacturer is Kroll Ontrack Inc., 9023 Columbine Road, Eden Prairie, MN 55347.

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