ready for business€¦ · +44 (0) 207 100 1498 [email protected] capital house, 42 weston street,...
TRANSCRIPT
Todays Calls
Live view of all calls and their compliance
status.
Summary of test calls and results.
Pre-View
Comparison of user configuration across
multiple systems.
Health Check
End of Day Calls
READY FOR BUSINESSwww.comitfs.com
Dashboard
Summary of previous days calls and the recording status.
Benefits‣ Automation of compliance solution across NICE NTR and Verint Verba.
‣ Reduces the risk of not being compliant.‣ Proactively alert on unrecorded calls.‣ Helps protect a firms’ reputation by showing all devices are recorded.
‣ Reduces manual checking costs and identifies any discrepancies for regulated users.‣ Only automated private wire test product currently in the market.
Woolyard, 56 Bermondsey Street,London, SE1 3UD+44 (0) 207 100 1498 [email protected]
Assurance Health Check Reconciliation VR Quality Check Recording Check
Validate the health status of the complete
recording estate.
Effective automation of
compliance assurance.
Calls made against calls recorded are
alerted.
An independent audio quality check
which validates recording quality.
Validate all users and
devices before trading
commences.
Sample Health Check Output
+44 (0) 207 100 1498 [email protected] Capital House, 42 Weston Street, London, SE1 3QD
Communication& Collaboration
Regulation& Compliance
Refresh & Transformation
The CAS bridges the communication gaps for traders
by providing a streamlined, TJNQMJmFE�BOE�FGmDJFOU�TPMVUJPO�UP�improve visibility, reduce cost and
increase productivity.
Stricter regulation means that mSNT�NVTU�CF�BCMF�UP�MFWFSBHF�communication channels and QSBDUJDFT�PG�NPEFSO�nFYJCMF�
work environments and ensure huge amounts of data
are compliant.
Digital Transformation can result in risk, increased cost
and resource challenges. Our CAS solution is a middleware UIBU�BMMPXT�mSNT�UP�BDIJFWF�
Digital Transformation without taking a ‘rip and
replace’ approach.
CAS - Communication Application Server
comitFS developed the leading-edge ”Communication Application Server” (CAS) middleware TQFDJmDBMMZ�UP�TPMWF�UIF�DPNQMFY�DIBMMFOHFT�PG�USBEFS�DPNNVOJDBUJPO��$"4�JT�UIF�POMZ�NJEEMFXBSF�
product that can connect to all available trader voice and telephony systems with a single API - JNQSPWJOH�DPOUSPM�BOE�NBOBHFNFOU�JO�mOBODJBM�NBSLFUT��5IF�TPMVUJPO�BMTP�ESJWFT�USBOTGPSNBUJPO�BOE�
strong adaptation of CRM systems which enables better decision making and integration with clients.
The DMS links together data from both the CAS and other
systems into a single normalised meta data feed
for Regulatory and Compliance solutions as well
as productivity tools.
The CAS bridges the communication gaps for
traders by providing a streamlined, simplified and
efficient solution to improve visibility, reduce cost and
increase productivity.
Digital Transformation can result in risk, increased cost and resource challenges. Our CAS solution is a middleware that allows firms to achieve
Digital Transformation without taking a ‘rip and
replace’ approach
Transcription Engines
+44 (0) 207 100 1498 [email protected]
CAS – Communication Application Server
Woolyard, 56 Bermondsey Street,London, SE1 3UD