ready made food

36
A Project Report On “CONSUMER SATISFACTION OF READY MADE FOOD PRODUCTS” SUBMITTED TO, Mrs.Shani Management Faculty SUBMITTED BY, PROJECT REPORT-MBA 1 ST SEMESTER PAGE 1

Upload: asim-ali

Post on 31-Oct-2014

133 views

Category:

Documents


7 download

DESCRIPTION

ready made foods are available now in different categories.peoples are now change their civilization by the impact of ready made food.if we take the recent year we can understand the important of ready made food.

TRANSCRIPT

Page 1: ready made food

A Project Report On

“CONSUMER SATISFACTION OF READY MADE FOOD PRODUCTS”

SUBMITTED TO,

Mrs.Shani

Management Faculty

SUBMITTED BY,

ASIM ALI.A

MBA 1ST YR

ALSALAMA COLLEGE OF MANAGEMENT STUDIES

PROJECT REPORT-MBA 1ST SEMESTER PAGE 1

Page 2: ready made food

TABLE OF CONTENT

SL.NO

TOPIC PAGE

NO:1 INTRODUCTION

2 OBJECTIVES

3 RESEARCH METHODOLOGY

4 LIMITATIONS

5 DATA ANALYSIS & INTERPRETATION

6 RECOMMENDATION,SUGGESTIONS & CONCLUSIONS

7 ANNEXURE

PROJECT REPORT-MBA 1ST SEMESTER PAGE 2

Page 3: ready made food

INTRODUCTION

PROJECT REPORT-MBA 1ST SEMESTER PAGE 3

Page 4: ready made food

About the Project

Readymade food products is perhaps the only word in the world, which finds most

favorable response from one and all especially the children. In these days of competition

many brands come & go but only those that are manufactured with quality consciousness are

the ultimate survivors.

An attempt has been made to study the Consumer Preferences towards readymade

food products, which has mixed strata of population. Such as Businessmen, Service Class,

Doctors and Educationists,Children. The choice for these products is increasing day by day to

advertisement war ventured by the manufacturers through different media aids such as TV

Magazines and Newspapers etc.

Through this study, an attempt has been made to know the market potential & scope

of the Flavors and Brands of various Fried Snacks which find liking by the various consumer

mainly the children & adults belonging to different age-groups.

Human tastes and preferences keep on changing with the passage of time. This fact of

consumer behavior is evident in every sphere of consumables and fast food sector is not an

exception. As the society has undergone many transitions the tastes and preferences of

consumers and their eating habits have also undergone a dramatic change. Gone are the days

when eating at home and cooking was considered to be passion. Today people are more

comfortable with eating out ready to eat products.

PROJECT REPORT-MBA 1ST SEMESTER PAGE 4

Page 5: ready made food

OBJECTIVES

OBJECTIVES and SCOPE OF THE STUDY

PROJECT REPORT-MBA 1ST SEMESTER PAGE 5

Page 6: ready made food

1. To know the reason for purchase of readymade food products.

2.  To find out brand preference of the consumer.

3.  To find the factors which affect the consumer preference at the time of purchasing these products. 

Research about :

Flavor choice Advertisement effect and effective media of advertisement Price consideration After effect of product consumption Packaging effect Hunger

Status Taste Pleasure recognition Climate condition effect

1.  Increasing number of working women which has caused office work taking one kitchen

work.

2.  Nuclear families - Less number of family members, so eating out is not a problem.

3.  High disposable income that has caused people to spend more and try out new things.

4.  Last but not the least the increasing influence of western culture, which has resulted in

people going for a Mc Donald Burger instead of paranthas.

PROJECT REPORT-MBA 1ST SEMESTER PAGE 6

Page 7: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 7

Page 8: ready made food

RESEARCH METHODOLOGY

PROJECT REPORT-MBA 1ST SEMESTER PAGE 8

Page 9: ready made food

INTRODUCTION

Research methodology is the investigation of specific problem in detail. At first problem is defined

carefully for conducting research. There should be a good research plan for conducting research. No

research can be done without data collection. After all this analysis is done for getting solution for the

problem.

Defining the problem

Defining the sampling plan

Collection of data

Analysis and interpretation

SAMPLING

A sample is a subject of the population. It comprises of a small portion of the population selected

for observation and analysis. Sampling is a process of using a small number of item or part of

large population to make conclusions about the whole population. If information is collected only

from a representative part of the universe, we say that the data are collected by sampling. The

study of sample reveals the characteristics of universe. Different types of sampling are random

sampling and non random sampling.

Random sampling

This type of sampling is based on chance selection procedure. The basis of random sampling is

that the procedure of randomization should not systematic and planned. It should be unplanned.

The different types of random sampling are simple random sampling, stratified sampling,

systematic sampling and cluster sampling.

SAMPLING SIZE:

The sample size selected for the study was 35.

DATA COLLECTION

The data collected by the researcher were purely based on the primary data and was less dependent on

secondary data. In this study both primary and secondary data are used for analysis.

PROJECT REPORT-MBA 1ST SEMESTER PAGE 9

Page 10: ready made food

LIMITATION

Adverse effect that these product has on one’s health

Not so economical

Sharing and caring between the family member at meal time is reduced

It is not good for health

It have a chance for food poison

PROJECT REPORT-MBA 1ST SEMESTER PAGE 10

Page 11: ready made food

DATA ANALYSIS AND

INTERPRETATION

PROJECT REPORT-MBA 1ST SEMESTER PAGE 11

Page 12: ready made food

TABLE-1-READY MADE FOOD PREFERED

OPINION NO:OF RESPONDENTSYES 31

NO 4TOTAL 35

YES NO0

5

10

15

20

25

30

35

YES

PROJECT REPORT-MBA 1ST SEMESTER PAGE 12

Page 13: ready made food

TABLE-2 PRODUCT PREFERED MOST

PRODUCT NO:OF RESPONDENTS

EVERY DAY 18

AMULYA 7

ANCHOR 3

NESTLE 7

TOTAL 35

EVERY DAY AMULYA ANCHOR NESTLE0

2

4

6

8

10

12

14

16

18

20

NO: OFRESPONDS

NO: OFRESPONDS

PROJECT REPORT-MBA 1ST SEMESTER PAGE 13

Page 14: ready made food

TABLE-3-REASON OF LIKE THIS PRODUCT MOST

OPINION NO OF RESPONDENTSEASY TO USE 17TASTY 3LACK OF TIME 8CHANGING LIFE STYLE 6

Esy to use Tasty Lack of time Changing life style0

2

4

6

8

10

12

14

16

18

Series 1

PROJECT REPORT-MBA 1ST SEMESTER PAGE 14

Page 15: ready made food

TABLE-4-WHY KNOW ABOUT THIS PRODUCTS

MEDIA NO OF RESPONDENTST.V 16

NEWS PAPER 6RADIO 5

INTERNET 7

T.V NEWS PAPER RADIO INTERNET0

2

4

6

8

10

12

14

16

NO OF RESPONSE

NO OF RESPONSE

PROJECT REPORT-MBA 1ST SEMESTER PAGE 15

Page 16: ready made food

TABLE-5-COMPLAINT BY USING THIS PRODUCT

OPINION NO OF RESPONDENTSYES 23NO 12

TOTAL 35

Sales

YESNO

TABLE-6-RATE OF EVERYDAY

FEATURES VERY HIGH HIGH AVARAGE LOW

PRICE 4 6 4 4

PROJECT REPORT-MBA 1ST SEMESTER PAGE 16

Page 17: ready made food

QUANTITY 3 5 6 4

QUALITY 5 5 6 2

PACKAGING 4 6 5 3

DURABILITY 7 5 4 2

AVAILABILITY 8 4 4 2

RELIABLE 5 4 6 3

PRICE

QUANTITY

QUALITY

PACKAGING

DURABILITY

AVAILABILIT

Y

RELIABLE

0

1

2

3

4

5

6

7

8

9

VERY HIGHHIGHAVARAGELOW

TABLE-6-RATE OF AMULYA

FEATURES VERY HIGH HIGH AVARAGE LOW

PRICE 2 1 2 2

PROJECT REPORT-MBA 1ST SEMESTER PAGE 17

Page 18: ready made food

QUANTITY 1 2 3 1

QUALITY 2 3 1 1

PACKAGING 1 2 3 1

DURABILITY 2 3 1 1

AVAILABILITY 3 2 1 1

RELIABLE 2 2 1 2

PRICE

QUANTITY

QUALITY

PACKAGING

DURABILITY

AVAILABILIT

Y

RELIABLE

0

0.5

1

1.5

2

2.5

3

3.5

VERY HIGHHIGHAVARAGELOW

TABLE-6-RATE OF ANCHOR

FEATURES VERY HIGH HIGH AVARAGE LOW

PRICE .5 .5 1 1

PROJECT REPORT-MBA 1ST SEMESTER PAGE 18

Page 19: ready made food

QUANTITY .4 .6 1.5 .5

QUALITY .6 .4 1.25 .75

PACKAGING .75 .25 1 1

DURABILITY .6 .4 1.5 .5

AVAILABILITY .3 .7 .25 1.25

RELIABLE .5 .5 1.25 .75

PRICE

QUANTITY

QUALITY

PACKAGING

DURABILITY

AVAILABILIT

Y

RELIABLE

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

VERY HIGHHIGHAVARAGELOW

TABLE-6-RATE OF NESTLE

FEATURES VERY HIGH HIGH AVARAGE LOW

PRICE 2 1 2 2

PROJECT REPORT-MBA 1ST SEMESTER PAGE 19

Page 20: ready made food

QUANTITY 1 2 3 1

QUALITY 2 3 1 1

PACKAGING 1 2 3 1

DURABILITY 2 3 1 1

AVAILABILITY 3 2 1 1

RELIABLE 2 2 1 2

PRICE

QUANTITY

QUALITY

PACKAGING

DURABILITY

AVAILABILIT

Y

RELIABLE

0

0.5

1

1.5

2

2.5

3

3.5

VERY HIGHHIGHAVARAGELOW

TABLE -7-TIME OF BUY THIS PRODUCT

EVARYDAY 17ONCE IN A WEEK 8

PROJECT REPORT-MBA 1ST SEMESTER PAGE 20

Page 21: ready made food

ON A SPECIAL DAY

3

ONCE IN A MONTH

7

TOTAL 35

USES

EVARYDAYONCE IN A WEEKON A SPECIAL DAYONCE IN A MONTH

TABLE -8-NORMALY BUY THIS PRODUCT

PROJECT REPORT-MBA 1ST SEMESTER PAGE 21

SHOP NO OF RESPONDENTSLOCAL SHOP 15

SUPER MARKET 8HYPER MARKET 7

OTHER 5

Page 22: ready made food

Sales

LOCAL SHOPSUPER MARKETHYPER MARKETOTHER

TABLE-9-MORE TASTE FOOD ITEM

OPINION NO OF RESPONDENTSREDYMADE FOOD 12HOMEMADE FOOD 23

PROJECT REPORT-MBA 1ST SEMESTER PAGE 22

Page 23: ready made food

FOOD

REDYMADE FOODHOMEMADE FOOD

TABLE-10-AVAILABILITY OF THE PRODUCT

OPINION NO OF RESPONDENTSHIGHLY SATISFIED 31

SATISFIED 2DISSATISFIED 2

TOTAL 35

TABLE-11-DURABILITY OF THE PRODUCT

OPINION NO OF RESPONDENTSHIGHLY SATISFIED 6

SATISFIED 14DISSATISFIED 15

TABLE-12-COST OF THE PRODUCT

OPINION NO OF RESPONDENTSHIGHLY SATISFIED 4

SATISFIED 15

PROJECT REPORT-MBA 1ST SEMESTER PAGE 23

Page 24: ready made food

DISSATISFIED 16TOTAL 35

PROJECT REPORT-MBA 1ST SEMESTER PAGE 24

Page 25: ready made food

TABLE-13-TASTE OF THE PRODUCT

OPINION NO OF RESPONDENTSHIGHLY SATISFIED 15

SATISFIED 14DISSATISFIED 6

TOTAL 35

PROJECT REPORT-MBA 1ST SEMESTER PAGE 25

Page 26: ready made food

RECOMMENDATION SUGGESTION AND

CONCLUSIONS

PROJECT REPORT-MBA 1ST SEMESTER PAGE 26

Page 27: ready made food

RECOMMENDATION:

According to the people the quality of the product is satisfying .

Most respondents were not satisfied with the quantity of the product.

It is found that most of the respondents are highly satisfied with the

durability and packaging of the product.

SUGGESTION:

Improvement in the quantity of the product. Availability of all the products to a greater extent . More types of flavours for all age groups.

CONCLUSION:

From the study it is clear that the consumption of readymade food product by

the consumer is fairly more.

This research highlights the interest and satisfaction levels of consumers. So the

producers of these product should satisfy them in order to be a major option in

case of readymade food products.

PROJECT REPORT-MBA 1ST SEMESTER PAGE 27

Page 28: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 28

Page 29: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 29

Page 30: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 30

Page 31: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 31

Page 32: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 32

Page 33: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 33

Page 34: ready made food

PROJECT REPORT-MBA 1ST SEMESTER PAGE 34