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with the Industry Leader Series – Guest Speaker, Remco Daal McEwen Graduate Study & Research Building, York University Building Tour When a Representation and Warranty Clause isn’t Enough Union Station Revitalization – Ten Years Later Vol. 53 | SUMMER 2019 Real Estate Institute of Canada 2019 Annual Conference Niagara Falls, ON Real Estate Institute of Canada 2019 Annual Conference Niagara Falls, ON

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Page 1: Real Estate Institute of Canada 2019 Annual Conference...REIC Mission, Core Values, Vision Our Mission The Real Estate Institute of Canada’s objective is to advance professional-ism

with the

Industry Leader Series – Guest Speaker, Remco Daal

McEwen Graduate Study & Research Building,

York University Building Tour

When a Representation andWarranty Clause isn’t Enough

Union Station Revitalization –Ten Years Later

Vol. 53 | SUMMER 2019

Real Estate Instituteof Canada 2019 Annual Conference Niagara Falls, ON

Real Estate Instituteof Canada 2019 Annual Conference Niagara Falls, ON

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In Touch with REIC Toronto Chapter | Summer 2019 2

Vol. 52 - Summer 2019

PRESIDENTJohn Bowen, FRI, CPM®, ARP

PRESIDENT ELECTManjit Saggu, FRI, CLO, CRES

PAST PRESIDENTCarmela Corrado, CLO, FRI

SECRETARY TREASURERFabio Fiumana

DIRECTORSDaljinder Gill, FRI, CRESEugene Korneluk, BA CPM®

Chris Lieb, CPM®

David MacDonald, CPM®

Alex Pino, FRITahir I. Qureshi, FRI, CRES

IREM Council

CHAIRDavid MacDonald, CPM®

PAST CHAIRChris Lieb, CPM®

DIRECTORSEugene Korneluk, BA, CPM®

John Bowen, FRI, CPM®, ARP

REIC Mission, Core Values, Vision

Our MissionThe Real Estate Institute of Canada’sobjective is to advance professional-ism in the real estate industry.

Our VisionAn organization leveraging ourdiverse expertise to benefit all

stakeholders

Core ValuesWe believe in:

The value of high ethical standardsThe benefit of experience

The power of knowledge and theimportance of sharing itThe strength of our diverseprofessional community

Discover the benefits of choosing aprofessionally designated REIC member.

Presidents Message

I would like to thank my fellow Toronto Board of Directorsfor their support and valuable contributions during thepast year. We had the opportunity to meet many newcandidates and members at our various events. OurChapter saw tremendous growth as we welcomed 77members with new designations and 99 applications for

new candidates received. 10 new members were presented with their pins and cer-tificates at our Annual General Meeting held on April 23, 2019.

In December at PM Expo, we held a panel discussion on Retail Real Estate moderatedby Fabio Fiumana, FRI. At Springfest, I had the privilege of moderating a panel dis-cussion on Disaster Planning. Both events were very well attended. We look forwardto offering many more educational seminars, interesting building tours and our awardwinning Industry Leader Series. The April ILS was Sold Out to hear the guest speaker,Remco Daal from QuadReal Property Group.

Recently, several REIC Directors had the privilege to attend the Canada-China RealtyProfessionals Association Awards Dinner and welcome 18 new FRI members to theToronto Chapter. FRI and CPM membership has seen substantial growth due to Cor-porate Outreach activities.

Your Board of Directors is also creating partnerships with other Associations to offermore value and opportunities for collaborative activities. I had the opportunity tojoin a number of meetings and events with other organizations from Hamilton, Mis-sissauga and surrounding regions. We will continue this outreach during the comingyear. Before you sign up for our next event, think about a fellow member or co-worker who could become a candidate and personally invite them to attend the eventwith you. Help them get involved with REIC and explore the power of networkingand continuing education in today’s changing world.

The Toronto Chapter remains committed to providing value to its membership. Thereare many benefits to being a member of REIC and one of them is likely common tomany of you including myself. This includes many job opportunities that becomeavailable to Industry Professionals who choose to advance their education throughREIC. The networking and resources available from peers across the country for mostof us, or around the world for IREM members offer opportunities many other organ-izations cannot match.

My goals for the coming year include Membership Growth, Mentorship, Sponsor-ships and building Partnerships. I will also continue to promote REIC as the leaderof education & certifications of real estate professionals in Canada. Have a safe andenjoyable summer.

“Build your Network, Manage your Career, Mentor your Peers and Continue LifelongLearning”

Regards,John BowenREIC Toronto Chapter President

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In Touch with REIC Toronto Chapter | Summer 2019 3

The Real Estate Institute of Canada (REIC) Annual Con-ference 2019 was held at the Marriott Fallsview, NiagaraFalls from June 4 to June 6. Delegates, members, candi-dates from all Chapters across Canada attended this funfilled event with great speakers, excursions and theAwards Gala where REIC members were chosen to re-ceive some special awards.

June 4 was focused on the IREM, where IREM memberswere treated to a special lunch, followed by leadershipsession and ending with a cocktail social reception. Theyalso participated with a special event creating art blind-folded; participants stated it was a blast, so much fun washad.

June 5 was considered the first day of the Annual Con-ference for all designations and chapter members andcandidates starting with breakfast, followed by PinnacleWorkshop on how to speak at events. Learning the doesand does not tips, how to engage your audience withproper body language and how to have the proper tonewhen speaking. The speaker had everyone engaged inspecial workshops to master the art of public speaking.

Later that afternoon after our session with the PinnacleWorkshop, all were invited to an offsite excursion, a

Journey Behind the Falls, followed with dinner at theTable Rock Restaurant above the falls.

The Journey Behind the Falls was epic and so much funto be so close to all that water cascading downward.Dinner was served at the Table Rock Restaurant wherewe ate with a spectacular view of the falls and by theevening got darker; the falls were shining differentcolours of red, blue, white and green.

June 6 was the last day of the conference; we started withbreakfast followed by the Annual General Meeting, andthen the REIC/Matrix360 Panel discussion. Lunch wasserved after the panel discussion and our next sessionwas a Marketing Workshop to end the afternoon.

Real Estate Institute of Canada 2019 Annual Conference By Carmela Corrado, FRI, CLO

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In Touch with REIC Toronto Chapter | Summer 2019 4

The evening was the Pursuit of Excellence Awards Gala,where a Casino themed cocktail reception took place fol-lowed by a wonderful dinner and during the dinnermany awards were given out to recipients at the event.

The Toronto Chapter was the big winner out of all of theother Chapters across Canada. The following recipientsfrom the Toronto Chapter won the following awards:

J.A. Weber Award: John Bowen, FRI, CPM®, ARP - Markland & Associates

Patrick J. Harvey Memorial Award:Dan Van Willegen, CPM® - Management ProfessionalsRealty Ltd.

Murray Bosley Sales & Leasing Member of the Year:Fabio Fiumana, FRI - McCor Management

Real Estate Management of the Year Award:Christopher Lieb, CPM® – Oxford Properties Group

W.P.J. McCarthy Partner of the Year Award: Matrix360

REIC Community Services Award: Ken Finch, FRI, CPM® – Royal LePage Signature Realty

Quadreal Literary Award:Natalka Falcomer, CLO – Groundworks Firm

Chapter Administrator of the Year:Beth McKenzie – REIC Toronto Chapter

Chapter of the Year Award: REIC Toronto Chapter

IREM Outstanding Canadian Chapter Award:REIC Toronto Chapter

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In Touch with REIC Toronto Chapter | Summer 2019 5

As you can see, the Toronto Chapter had a very success-ful year and we look forward to working hard and hopingto make the next Annual Conference in Edmonton an-other successful event.

Hope you can join us in Edmonton, June 9 to 11, for thenext Annual Conference and AGM.

Thank you to our Chapter Sponsors

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IndustryLeader SeriesBy Christopher J. Lieb, CPM®

In Touch with REIC Toronto Chapter | Summer 2019 6

Guest Speaker: REMCO DAAL

On Tuesday, April 23, 2019 the REIC Toronto Chapterwas pleased to have Remco Daal, President of CanadianReal Estate for QuadReal, present to REIC members andstaff as well as prospective members, as part of theToronto Chapters ongoing Industry Leaders Series.

Remco started off by congratulating Cheryl Gray, CPM,Head of Special Projects, Operational Excellence atQuadReal in becoming the 2019 President-Elect ofIREM… the first time ever a President has been electedand serve outside of the United States.

Remco then gave a great presentation focused on howhe got started in the industry, some highlights from hiscareer development, both in Toronto and now in Vancou-ver and how on June 1, 2016 when he was tasked withcreating a new entity and global platform, how he hadto take everything he learned up to that date to makeQuadReal what it is today. He spoke about how he builtQuadReal from scratch, focusing on the many things thatwent well, lessons learned along the way and the impor-tance of relationships and people. Even what seemed tobe simple things like having to come up with a name andquickly, how difficult the process actually was.

As part of this, he reflected on what it means to build agreat company. He spoke about how he asked many peo-ple about this and a common theme that kept coming upwas communication and how it is so important to com-municate, communicate, communicate… and when you

think you are done, do it again and again to build trustand engagement. He talked about always thinking ofyourself as a startup company and doing something bet-ter… and anyone new who starts with your company, lis-ten to them, take their ideas and be open to the best ideasat the time and that the more you do this, the more suc-cessful you will become.

He also talked about how when looking back on howthings have progressed in the commercial real estate in-dustry, how he did not appreciate that you cannot controlhow people think. How you can’t create the culture ofyour organization, the people decide on what the cultureof the organization will be. It’s the energy, enthusiasmand the fact the concrete is not dry. Everybody is uniqueand brings their own perspective and contribution to theculture... and then it just kind of happens. He wrappedup talking about where the company is now, especiallyaround development and the importance of developmentaround transit, as well as the increased importance ofmulti-residential and how that will be important now andlong into the future.

He then answered some questions and when askedabout what differences he sees now in the business towhen he started, he felt that relationships or the acknowl-edgement of the importance of relationships is diminish-ing. Especially with technology and how it prevents usfrom actually having a true conversation. He stressedhow the building of relationships is so important and thatwe’ve gotten far to efficient. When asked about some-thing he believed to be true about the industry andturned out it wasn’t, he stated it was that the industry

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Sponsored by

turns out to be much smaller than he originally antic-ipated. He mentioned also that he did not realize howmuch he would learn from the people at the front ofthe line, especially from operations and how muchthey actual engage with the tenants. He spoke abouthow the people at the front of line decide if you aregoing to get the next dollar.

Finally, he spoke about the importance of educationand what he looks for in people. He encouragedyoung people looking to get started with their educa-tion to just do it now, don’t wait thinking you will doit in the future, especially after some work experience.In what he looks for in new employees, it is peoplewith a sense of curiosity, energy and a can do atti-tude… and not knowing it all necessarily. Being hum-ble and being a doer.

It was a real privilege to listen to Remco speak andtake away the many great insights he presented andwe thank him for the time he took out of his scheduleto present to the REIC Toronto Chapter.

UPCOMING EVENTS

July/August - Summer Social

September - Building Tour

October - Annual Awards Dinner

December - PM Expo Seminar

REIC Annual Conference and AGMEdmonton, AB

June 9th to 11th, 2020

Past President Carmela Corrado, presenting the W.P.JMcCarthy Partner of the Year Award to Matrix360;

Chandran Fernando and Ryan Ram.

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Our May 16th building tour of the McEwenGraduate Study & Research Centre, SchulichSchool of Business, was one of our best build-

ing tour learning experiences. Designed by Toronto’sBaird Sampson Neuert Architects, this three-storey,67,000-square-foot structure opened in January 2019. A$50 million project, originally launched in 2012, it brokeground in 2016 with EllisDon Construction. Describedas a “living organism” by our tour guide Manuela Lefrancof York University, a new level of building sustainabilityhas been created.

A 28m high solar chimney reinforces the building’siconic presence on campus and is the centre-piece ofboth “active” and “passive” modes of the environmentalcontrol system. In full “passive mode” it drives effectivenatural ventilation of all occupant spaces including largeassembly spaces, which is typically not done in Canada.During “active winter mode” it preheats intake airthrough the mechanical ventilation equipment. In “activesummer mode” the building’s thermal mass and greenroofs are used as supplementary free cooling mediums.

With the solar chimney the building can operate in naturalventilation mode over an average of 160 days of the yearas compared to 52 days of the year in a conventionalbuilding. The building’s computerized automaton system(with occupant override capability) controls the openingof over 200 exterior windows as required based on exte-rior temperature, and humidity readings. Open windowsprovide fresh air to the centrally located Social Hub of thebuilding, while the solar chimney pulls the air upward.

Window glazing is triple glazed with low emissivity coat-ings and bird-friendly visual markers. Sunshine pours in

through the glass walls into all occupied spaces, as wellas the hallways. The sculptural concrete feature stair clev-erly snakes up around the atrium and below the solarchimney. The Atrium acts as a central plenum for collect-ing ventilation air from throughout the building to ex-haust through the solar chimney.

All spaces are heated and cooled using low temperatureradiant systems. More than 20 km of radiant heating/

McEwen Graduate Study & Research Building,York University Building Tour

By Eugene Korneluk, CPM®

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In Touch with REIC Toronto Chapter | Summer 2019 9

Following are some more interesting facts about the facil-ity. The entry from the existing Schulich School of Businessslopes to the new building as an accessibility ramp. Thecentral atrium has a multi-screen video wall with a recep-tion centre and media production facilities. The way-find-ing system is digital. The large LED lighting fixtures weresupplied by Lutron. The smaller LED lighting in offices wasbuilt by Wattstopper. Artwork, by international artists, isplaced on the walls throughout the building.

Green roofing occupies 840 square metres, irrigated byrainwater captured from all roof areas. Native landscap-ing surrounding the building utilizes drought-tolerant andbio-diverse tree species that will create ample treecanopy for shading the building. The building’s energyuse is anticipated to be 71.4% below Canada’s ModelNational Energy Code, representing a 67.4% reductionin greenhouse gas emissions. The McEwen GraduateStudy & Research Building is one of the most environ-mentally sustainable academic buildings in North Amer-ica. The facility will achieve LEED Gold certification,exceeding the 2026 target for energy efficiency set by theCity of Toronto and is equipped to be retrofitted for Net-Zero impact.

Stay tuned for upcoming Social Events and additional“Behind the Scene” building tours on our Chapter site.Visit www.reic.ca/toronto.

cooling pipe are cast into the concrete structure whichalso acts as a thermal mass (heat sink) to maintain con-stant balanced and comfortable temperatures.. Steam,which is converted to low temperature hot water, as wellas chilled water for the building’s active heating andcooling systems are supplied by a central utility plant lo-cated on the campus, north of building. There is a fullyoperational weather station on the roof sending data tothe main Building Management System for continuousfacility monitoring.

The building is extremely quiet. Acoustically lined airtransfer ducting allow for the transfer of high volumes ofair required for the natural ventilation mode, while mit-igating accompanying sound transfer. Various durableand sound absorbing surface finishes including customfabricated stainless steel metal wall panels are usedthroughout the facility instead of drywall for durabilityand sound absorption. We noticed the silence every-where we toured. The outer and inner wall claddings aremade of a high density composite called “FRC” (FiberReinforced Cement) from Germany. FRC originates in Eu-rope where FRC and “Ultra-High Performance Fiber Re-inforced Concrete” are more common than in NorthAmerica. Translucent fiberglass (Kalwall) tiles are usedon the north side of the building natural light throughoutthe colonnade.

There are spaces to sit and converse, encouraging ashared learning experience between students and pro-fessors. Classrooms are flat floored including “oldschool” blackboards equipped with the latest in technicalinnovations such as broadcasting or wireless communi-cations. Classrooms can be reconfigured for interactivelearning. The flexibility of interior spaces allows for ac-commodating small groups or large formal classroomsup to 112 people. A Wellness Suite in the basement al-lows for de-stressing by students and staff. The glass wallsof this room are adorned with a continuous picture filmof a forest. Tranquil nature sounds permeate backgroundnoises. Our tour experienced a 1 minute meditation pe-riod to enjoy the room. We stopped at the totally auto-mated AODA room and the Data Analytics Lab equippedwith individual lockers.

Would you like to meet new people, havefun and improve your business skills

at the same time?

Volunteer to help with anyof the REIC Toronto ChapterCommittees. There areplenty of choices toentertain you while makingbusiness connections. If youwould like to participate,send us a line [email protected]

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IREM Corner UpdateBy Christopher J. Lieb, CPM®, IREM Chair, Toronto Chapter

Each week IREM HQ offers what’s called Friday Fea-tures in order to help share great programs andideas that highlight an innovative idea from a chap-

ter and/or helpful information. As part of the IREM CornerUpdate, I will share some of these topics that are relevantin what we do day-to-day.

This Friday Feature I’m sure is close one to many of uswho are faced with having to conduct a difficult conver-sation, whether personally or professionally. A big thankyou to the author, Donna August, Vice President of Mar-keting and Business Development at IREM Headquartersin Chicago.

Modifying Your Approach to Tough Conversations

What’s the No. 1 strategy for difficult conversations?Avoid the need for them in the first place. That was theopening advice of author and keynote speaker DavidDye during his session, “Leading the Art of the ToughConversation” at the IREM Tri-State Conference and Expolast month in Atlantic City, New Jersey. With an attentive,early-morning audience of real estate managers eager fortips on how to navigate confrontation, Dye explainedthat confrontation can be avoided in the first place—ifwe take the time and care to build a certain type of or-ganizational culture.

Dye suggested that companies clearly communicate theorganization’s “most important things,” making sure eachemployee has a shared understanding of what thosethings are and how they relate to each person’s role. It’sall about setting expectations, building an achievement-focused organization and checking for continued under-standing along the way, he said. In a culture like this,meaningful conversations are happening all the time,

rather than waiting until a problem occurs that needs tobe addressed.

But what happens if we’re not there yet? What if we’restill building the culture and learning the skills neededto do so? This is where Dye shared some practical advicefrom his book Winning Well: A Manager’s Guide to Get-ting Results—Without Losing Your Soul. His I.N.S.P.I.R.E.method of delivering tough feedback is something all ofus can use—at work and in our personal lives—to helpplan for those dreaded moments of tough conversations.

Before breaking down the method, Dye shared a quipthat the audience agreed was easy to remember in theheat of the moment. When you realize you need to havea difficult conversation, “don’t get mad, get sad.” It canbe an instinctive reaction to get mad when an employeedoes something wrong or damaging. But heading intothat situation in anger won’t help you get to a positiveoutcome. Instead, reach for a different feeling, one thatis rooted in empathy and caring.

The I.N.S.P.I.R.E. method follows these steps:

• Initiate – carve out space for the moment, and neverblindside the other person with a spontaneous con-frontation.

• Notice – only talk about what you can observe aboutwhat the other person has done. You can’t observe abad attitude or laziness, for example, but you can ob-serve specific behaviors and facts.

• Support – share very specific evidence of the behaviorto support your stance rather than speaking in gener-alities.

• Probe – draw them into the conversation with ques-tions, then be quiet and “let the crickets chirp” so they

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can answer without feeling defensive.

• Invite – ask them to come up with solutions to theproblem.

• Review – before leaving the conversation, check forunderstanding and reiterate the solution.

Building good communication skills is an ongoing effortfor most of us, and the advice Dye shared with the Tri-State property managers from IREM is truly universal. Hisoverarching message was that we don’t have to make achoice between results or relationships, we can be suc-cessful with both.

IREM Newsletter

Please also be sure to subscribe to the weekly IREMNewsletter by following this link:https://www.irem.org/resources/real-estate-manage-ment-news

JOB POSTING

Looking for a new job, career change orwishing to advertise a new position on theREIC website?

Click here to view The Career Centre.

REIC offers a career posting service that’scost-effective advertising of positions avail-able in the real estate industry.

For further details, [email protected]

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When a Representation and Warranty Clause isn’t EnoughBy Natalka Falcomer, CLO

The interpretation of a “standard” clause by thecourt is always a coin toss. This is especially trueas it relates to interpreting representations and

warranties, as the decision in Beatty v Wei highlights.

Beatty v. Wei, 2018 ONCA 479 involved the sale of aresidential property that, unbeknownst to the sellers, wasonce used to grow marijuana. Since the sellers had noclue that the property was once a “grow op”, they agreedto include the following clause in the agreement of pur-chase and sale (APS):

The Seller represents and warrants that during thetime the Seller has owned the property, the use of theproperty and the buildings and structures thereon hasnot been for the growth or manufacture of any illegalsubstances, and that to the best of the Seller’s knowl-edge and belief, the use of the property and thebuildings and structures thereon has never been forthe growth or manufacture of illegal substances. Thiswarranty shall survive and not merge on the comple-tion of this transaction.

The buyers assumed, based on this clause, that if it wasdiscovered after the closing that the place was ever usedfor the growth of illegal substances then they’d be ableto back out of the deal or sue for damages. After all, thesellers guaranteed that the property was not used for suchpurposes and that this guarantee survived the closingdate.

Between the date when the APS was executed and theclosing date, the buyer’s real estate agent uncovered thatthe property was once used to grow marijuana prior to

the sellers buying the property. The purchasers refused toclose as this discovery materially affected the quality ofthe property and the property was no longer what they’dbargained to purchase. The sellers maintained that therewas no violation of the APS because they never knew ofthis fact and that the purchaser breached the contract.

The issue made its way to the Superior Court of Justicewhere the judge ruled in favour of the purchaser. Thejudge first reviewed the difference between a represen-tation and a warranty. The sellers didn’t breach the war-ranty portion of the above clause as a warranty is apromise that the thing being sold has some particularquality. The statement didn’t promise that it was neverused for growing illegal substances, rather that it was notused for such purpose during the current’ seller’s owner-ship. As such, the warranty was not in breach. The repre-sentation part of the clause, however, was violated.Representations are a statement of present fact that theother party can rely upon to be true up until the closingdate. Since the representation was not true upon the clos-ing date the Illegal Substances Clause was a misrepre-sentation and the buyers, therefore, had the option torescind the agreement. The matter, however, didn’t endthere.

The sellers appealed the decision where the judges at theOntario Court of Appeal sided with the seller. The judgesconcluded that the sellers would have violated the illegalsubstances clause only if the sellers knew about the de-fect when signing the APS, but concealed the informationfrom the buyer. The sellers, as mentioned earlier, didn’tknow that the property was used as a grow up when sign-ing the APS and they never concealed this fact. Accord-

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ingly, they never breached the Illegal Substances Clauseand the purchasers had no ground to rescind the con-tract.

The judge further concluded that the Superior Courtjudge erred in finding that the seller’s representation hadto be true not only at the singing of the APS, but also onthe closing date. It’s clear, the judges stated, that the par-ties didn’t draft the clause in this manner. Rather, theydrafted the illegal substances clause so that the represen-tation or warranty had to be true only during the execu-tion date and that it didn’t “run” until the time of closing.This was evidenced by the fact that all of the other war-ranty and representation clauses stated that the contentsof that representation and warranty had to be true upuntil the closing date. Such language was not includedin the Illegal Substances Clause (“Clause”).

The fact that the Clause stated that the representation andwarranty was to “survive the closing” also didn’t matterbecause the Clause was never violated:

In my view, the “survives closing” language at theend of the Illegal Substances Clause does nothingmore than clarify that whatever the content of therepresentation or warranty given by the Sellers, it didnot merge with the deed on closing. The representa-tion and warranty survived closing to offer a basis fora post-closing action for breach. However, that lan-guage does not assist in ascertaining the content ormeaning of the representation or warranty given.

In other words, for the buyer to have succeeded in itsclaim of misrepresentation, the buyers had to prove thateither: (a) the clearly stated that the seller’s representationand knowledge of the fact was true up until the closingdate; or (b) that the seller knew about the deficiencyupon signing the APS and concealed it. No evidence foreither claim was provided. Accordingly, the Court of Ap-peal decided that the sellers did not breach the Clause.Rather, it was the buyers who breached the APS by failingto close. The judge ordered that the sellers were entitledto keep the $30,000 deposit and were entitled to dam-ages.

The Lesson

This case is very important for buyers and sellers to beprecise with their language when they draft an APS. Ifsomething is important to a buyer, they need to protectthemselves by drafting representations and warrantiesthat hold true up until the date of closing and not onlywhen the APS is signed. If this language isn’t included,the home buyer will be required to close even if someunpleasant surprises arise between the signing of an APSand the closing date. As this case demonstrates, withoutconditions and representations and warranties that mustbe true up until closing, a buyer’s rights are checked andthe price of walking away from the transaction can becrippling.

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Union Station Revitalization – Ten Years Later By John Bowen, FRI, CPM®, ARP

The original construction of Union Station beganin 1914 but due to the First World War, it was notcompleted until 1927. It is one of Canada’s finest

examples of Beaux-Art style architecture and was desig-nated the second most important National Historic Sitein Canada (second only to the Parliament Buildings inOttawa). This historic landmark is Canada’s busiest andmost important passenger transportation hub serving over300,000 visitors every day.

Over ten years ago, the Toronto Chapter conducted a“Behind the Scenes” tour of this iconic building. Duringthat time, we had an opportunity to see the inner work-ings of the Great Hall, VIA Rail, Go Train operations andthe Toronto Transit Commission (TTC) and also had aninside look at the many other areas including security,service rooms, and office spaces.

A decade later, the City and its partners are completingthe restoration of the Great Hall, the VIA Concourse, thenew Bay Concourse and lower retail level with a much

needed upgrade. It is a proud part of Toronto’s historyand when completed it will have doubled the pedestriancapacity, restored important heritage elements, and trans-formed this gem into a major destination for shopping,dining and community gathering. The station’s revital-ization will preserve the heritage elements and create ad-ditional space for retail expansion.

Over the last few years, thousands of new condo unitshave been built nearby and the residents will requiremany services to serve this growing population in thedowntown central business district. It is no longer just anine to five destination for weekday workers and tran-sients.

The excavation was a complicated process that involveddigging several metres below the existing GO and VIAtrain tracks under Union Station to create two new transitconcourses and a new lower-level pedestrian retail con-course. Column replacement on this scale is unique. Thiscomplex procedure has been employed only in specialcases throughout the world and seldom on structures thissize that remain fully operational throughout construction,with trains operating overhead and tens of thousands ofpassengers passing through Union Station daily. This stageof construction involved the replacement of 447 concretecolumns, 185 of which directly support the train tracks.Nearly 45 truckloads of excavated material (600 – 900tons) were removed from the construction site nightly. Theexcavators and support equipment used were the samekind as those used in underground mining operations.

The revitalization of this 100 year-old building will triple

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the size of this important transportation hub and includesa significant renovation of York Concourse and the VIAPanorama lounge, installation of new bike parking sta-tions and creation of a new lower retail level and theUnion Food Court.

The Union Food Court is the first area to open and offersa variety of new food retailers, a seating capacity formore than 600 people, and 25,000 square feet of diningspace. Overall, the retail area will be creating a vibrantnew retail hub of over 100,000 square feet when com-plete. In the future, a fine dining restaurant is expectedto be built into the north side of the Great Hall. Design concepts were studied by the design team at sev-eral major train stations around North America to deter-mine what works best to improve the customerexperience for visitors. One question asked by Osming-ton who is responsible for the retail renovations was“how does one open up and distinguish a compressedpublic space by turning infrastructure into art?” An in-teresting feature of the Union Food Court are the 210

cloud-like suspended PODS (Pressurized Ocular DiffuserSystem) above the seating area. They were conceived bythe design team as an artful way of integrating HVAC,lighting and sprinklers, regain ceiling height, optimizemaintenance and offer an aesthetic alternative for pa-trons.

Once the Bay Concourse is complete, both Union Sta-tion concourses combined will be triple their originalsize and will include the ability to access the full lengthof the platform from the concourse level and an im-proved connection to Toronto’s PATH system. This willreduce overcrowding during peak hours and add moretrain capacity to the station. Adding a roof structure overthe new GO train platform will protect people andequipment from the elements.

Union Station’s revitalization is an $800-million City ini-tiative supported by investments of $164 million from theGovernment of Canada, $172 million from the Govern-ment of Ontario.

Page 16: Real Estate Institute of Canada 2019 Annual Conference...REIC Mission, Core Values, Vision Our Mission The Real Estate Institute of Canada’s objective is to advance professional-ism

In Touch with REIC Toronto Chapter | Summer 2019 16

About the Real Estate Institute of Canada

REIC is a not for profit organization that has been educating and certifying specialists in real estate since 1955. We area leading provider of advanced education and designation programs in the Canadian real estate industry. Some of ourdesignations include, Certified Property Manager (CPM®), Fellow of the Real Estate Institute (FRI), and Certified LeasingOfficer (CLO).

Website: www.reic.ca

About the Real Estate Institute of Canada Toronto Chapter

As of June 30, 2018, the Toronto Chapter had a total of 607 members/candidates, which is the largest REIC chapter in the country. Website: www.reic.ca/chapters/toronto/

Platinum� 5,000Inclusions

✓ Company Logo on eventadvertisements for anySpecial Events organizedby the REIC TorontoChapter for one year

✓ Two tickets to the AwardsDinner

✓ Recognition at the AwardsDinner

✓ Company Logo on eventadvertisements for fourSeries for one year

✓ Company Logo or BusinessCard in four consecutiveNewsletters

✓ Company logo, description,and link to website on REICToronto Chapter Websitefor one year

Gold� $3,500

Inclusions

✓ One ticket to the AwardsDinner

✓ Recognition at the AnnualAwards Dinner

✓ Company Logo on eventadvertisement for twoSeries for one year

✓ Company Logo or BusinessCard in four consecutiveNewsletters

✓ Company logo, description,and link to website on REICToronto Chapter Websitefor one year

Silver� $2,000

Inclusions

✓ Listed on eventadvertisement for oneseries for one year

✓ Company Logo or BusinessCard in three consecutiveNewsletters

✓ Company logo, description,and link to website on REICToronto Chapter Websitefor one year

Bronze� $1,000

Inclusions

✓ Company Logo or BusinessCard in two consecutiveNewsletters

✓ Company logo, description,and link to website on REICToronto Chapter Websitefor one year

SpecialEvents Sponsor

� $500Inclusions

Includes one event such as theREIC Toronto Chapter’s AnnualAwards Dinner, Annual GeneralMeeting, or participation at oneof the networking events.

Series SponsorThe REIC Toronto Chapter’s Education and Events Committeeorganizes professional development sessions within the GTA toadvance the education of its members. These sessions can bedivided into four categories: Building Tour Series, Industry Leader

Series, Seminar Series, and Networking Series.

Newsletter SponsorThe REIC Toronto Chapter’sMarketing and CommunicationsCommittee publishes fourNewsletters per year, which aresent to all Toronto Chaptermembers and various RealEstate Associations. Copies aremade available to individualstaking courses at the REIC’sNational Head Office anddistributed to various real estatecompanies and member events.

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Corporate sponsorship introduces your business to the most successful people who work within real estate, and affordsyour organization the opportunity to access key decision makers. It also offers your organization the opportunity to bevisible promoters of your business through the real estate industry through our programs, seminars and tours.

For additional information, please contact Beth McKenzie at [email protected] or myself:

John Bowen, FRI, ARP, CPM®President, Toronto Chapter, Real Estate Institute of Canada

Office: (416) 419-2745

ANNUAL SPONSORSHIP LEVELS