realizing value through technology business management (tbm)
TRANSCRIPT
© 2015 Information Services Group, Inc. All Rights Reserved
Realizing Value through
Technology Business
Management
(TBM)
© 2015 Information Services Group, Inc. All Rights Reserved
Technology Disruptors
Digitization opportunities must be exploited
Budget Constraints
Funding needs to come from within
Non-Transparency
Complex Financial Systems and Reporting hinders agility
Business Value
Value of IT Dollar needs to be understood
CXO
True IT Value: how paying the Bill?
© 2015 Information Services Group, Inc. All Rights Reserved
Turning bad $ into good $
Standardization & Technology
Rationalization deliver Cost Relief of up to 40%, allowing Investment in truly
Business Value Adding Initiatives.
© 2015 Information Services Group, Inc. All Rights Reserved
IT Performance Excellence:
Delivery of Value with Optimal Costs P
erf
orm
ance
Exc
elle
nce
Low
Mat
uri
ty
Current Mode of Operation (CMO) Future Mode of Operation (FMO)
Build StrategyAnd Target Operating Model
Execute and Communicate Change
Sustain Success and Continuous Improvement
Compare Performance andApply Leading Practices
Achieve TransparencyImplement Cost Control
Increase Value of IT
Achieve Cost Leadership
© 2015 Information Services Group, Inc. All Rights Reserved
ClarityHow am I
performing?
StrategyWhat do I want to achieve?
PerformanceWhat do I
need to do?
Analytics and Market Insights
Automated Cost Control
Business Alignment
Service Delivery Strategy
Agility and Demand Management
Rationalization +Standardization
Service Integrationand Management
Performance Management
Case for Action, Leading Practices
TBM – Technology Business Management
TBM Embedded Transformation
© 2015 Information Services Group, Inc. All Rights Reserved
APPTIO ITBENCHMARKING
APPTIO BILLOF IT
APPTIO ITPLANNING
APPTIO COST TRANSPARENCY
APPTIO BUSINESSINSIGHTS
Service Catalog & Bill of IT - Design
IT Performance Benchmarking & Data Analytics
Managed Services
TBM Readiness & Performance Assessment
Business Impact Analysis – IT Analytics
Service Catalog & Bill of IT - Operate
Strategize and Automate TBM
Apptio
ISG
© 2015 Information Services Group, Inc. All Rights Reserved
TBM Management Framework
System Tooling
Automating real time raw data collection, aggregation,
consolidation and intelligent analytics and management
reporting
Performance Framework
Taxonomy providing common language, unambiguous definition, wiring of data that links financial performance with measures of operational effectiveness
Interpretation
Establishing shared understanding , recognizing constraints, providing objective analysis and detailing alternatives for action
TBM & BusinessAnalytics
Decisions Management
Capability to define and drive change, deliver benefits, and
sustain performance
© 2015 Information Services Group, Inc. All Rights Reserved
Want to know more?
Contact: ISG
Alex Mueller-Herbst, New York City, USA
Cell + 1 (718) 404 52 57