reason for action: act: status check · falls with injury/1000 pabent days, 3rd med surg falls...

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Reason for Action: Nurse Managers cannot alone drive quality goals and strategic alignment. Charge Nurse/ Clinical Resource Nurses are 24/7 extension of leadership but need to be mentored with alignment of goals. Mentoring Charge Nurses/Clinical Resource Nurses to be an extension of the Nurse Manager/ Director can bring ownership of strategic goals to the bedside of every shift. Goal: • Create 24/7 directive leadership for bedside caregivers and quality outcomes with mentorship Plan: • Create standard work to start each shift with mentorship and directive leadership between the Director/Manager and the Charge Nurse for the next 12 hour shift. • Align the standard work to support the strategic mission of the hospital • Provide proactive discussion around potential issues the CRN might be facing for the shift that will identify solutions for prevention Do: • Meet with each Charge Nurse at the beginning of the shift and review the checklist • Create the expectation and mentor any issues that the Charge Nurse might be facing for the shift • Address any risks to quality, safety or staffing proactively Check: The Charge nurse leaves the status check aware of his/her focus for the shift and is equipped with solutions to any risks. The Nurse Manager leaves with a better understanding of the unit for the shifts and where he/she may step in to impact the outcomes 20160531_1215 Act: Status Check: 0 2 4 6 8 10 12 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014 2015 Rate of CAUTI/1000 Foley Days, 3rd Med Surg CAUTI NDNQI Mean 86 88 90 92 94 96 98 2015 Scan Rates of MedicaBons, 3rd Med Surg Scan Rates of MedicaCons Target 0 0.2 0.4 0.6 0.8 1 1.2 2015 Incidence of PotenBally Preventable Postop VTE, 3rd Med Surg VTE Target 0 0.2 0.4 0.6 0.8 1 1.2 1.4 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014 2015 Rate of CLABSI/1000 Central Line Days, 3rd Med Surg CLABSI NDNQI Mean 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014 2015 % of surveyed paBents with Hospital acquired Pressure Ulcers Stage II and above, 3rd Med Surg Pressure Ulcers NDNQI Mean 0 1 2 3 4 5 6 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014 2015 # of Falls with Injury/1000 PaBent Days, 3rd Med Surg Falls Falls with Injury NDNQI Mean Total Falls NDNQI Mean Falls with Injury Clinical Resource Nurse M T W T F Recognition Title: Shift Status Checks; Mentoring Shift Leaders to Drive Outcomes Author: Tasha Frisinger RN MSN CNML Hospital: Rapid City Regional Hospital City: Rapid City, SD Email: [email protected]

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Page 1: Reason for Action: Act: Status Check · Falls with Injury/1000 PaBent Days, 3rd Med Surg Falls Falls with Injury NDNQI Mean Total Falls NDNQI Mean Falls with Injury 0 2 4 6 8 10 12

Reason for Action:Nurse Managers cannot alone drive quality goals and strategic alignment. Charge Nurse/Clinical Resource Nurses are 24/7 extension of leadership but need to be mentored with alignment of goals.Mentoring Charge Nurses/Clinical Resource Nurses to be an extension of the Nurse Manager/Director can bring ownership of strategic goals to the bedside of every shift.

Goal:• Create 24/7 directive leadership for bedside caregivers and quality outcomes with mentorship

Plan:• Create standard work to start each shift with mentorship and directive leadership between the Director/Manager and the Charge Nurse for the next 12 hour shift.• Align the standard work to support the strategic mission of the hospital• Provide proactive discussion around potential issues the CRN might be facing for the shift that will identify solutions for prevention

Do:• Meet with each Charge Nurse at the beginning of the shift and review the checklist• Create the expectation and mentor any issues that the Charge Nurse might be facing for the shift• Address any risks to quality, safety or staffing proactively

Check:The Charge nurse leaves the status check aware of his/her focus for the shift and is equipped with solutions to any risks.The Nurse Manager leaves with a better understanding of the unit for the shifts and where he/she may step in to impact the outcomes

20160531_1215

Act: Status Check:

 

 

 

 

0  

2  

4  

6  

8  

10  

12  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

Rate  of  CAUTI/1000  Foley  Days,  3rd  Med  Surg  

CAUTI   NDNQI  Mean  

0  0.2  0.4  0.6  0.8  1  

1.2  1.4  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

Rate  of  CLABSI/1000  Central  Line  Days,  3rd  Med  Surg  

CLABSI   NDNQI  Mean    

 

 

 

86  

88  

90  

92  

94  

96  

98  

2015  

Scan  Rates  of  MedicaBons,  3rd  Med  Surg  

Scan  Rates  of  MedicaCons   Target  

0.00%  

2.00%  

4.00%  

6.00%  

8.00%  

10.00%  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

%  of  surveyed  paBents  with  Hospital-­‐acquired  Pressure  Ulcers  Stage  II  and  above,  

3rd  Med  Surg  

Pressure  Ulcers   NDNQI  Mean    

 

 

0  0.2  0.4  0.6  0.8  1  

1.2  

2015  

Incidence  of  PotenBally  Preventable  Post-­‐op  VTE,  3rd  Med  Surg  

VTE   Target  

0  1  2  3  4  5  6  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

#  of  Falls  with  Injury/1000  PaBent  Days,  3rd  Med  Surg  

Falls   Falls  with  Injury  

NDNQI  Mean  Total  Falls   NDNQI  Mean  Falls  with  Injury  

 

 

 

 

0  

2  

4  

6  

8  

10  

12  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

Rate  of  CAUTI/1000  Foley  Days,  3rd  Med  Surg  

CAUTI   NDNQI  Mean  

0  0.2  0.4  0.6  0.8  1  

1.2  1.4  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

Rate  of  CLABSI/1000  Central  Line  Days,  3rd  Med  Surg  

CLABSI   NDNQI  Mean    

 

 

 

86  

88  

90  

92  

94  

96  

98  

2015  

Scan  Rates  of  MedicaBons,  3rd  Med  Surg  

Scan  Rates  of  MedicaCons   Target  

0.00%  

2.00%  

4.00%  

6.00%  

8.00%  

10.00%  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

%  of  surveyed  paBents  with  Hospital-­‐acquired  Pressure  Ulcers  Stage  II  and  above,  

3rd  Med  Surg  

Pressure  Ulcers   NDNQI  Mean    

 

 

0  0.2  0.4  0.6  0.8  1  

1.2  

2015  

Incidence  of  PotenBally  Preventable  Post-­‐op  VTE,  3rd  Med  Surg  

VTE   Target  

0  1  2  3  4  5  6  

Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4  

2014   2015  

#  of  Falls  with  Injury/1000  PaBent  Days,  3rd  Med  Surg  

Falls   Falls  with  Injury  

NDNQI  Mean  Total  Falls   NDNQI  Mean  Falls  with  Injury  

Clinical Resource NurseM T W T F Recognition

Title: Shift Status Checks; Mentoring Shift Leaders to Drive Outcomes Author: Tasha Frisinger RN MSN CNML Hospital: Rapid City Regional Hospital City: Rapid City, SD Email: [email protected]