Upload File

recall the team skills 1. analyzing the problem (with 5 steps) 1.gain agreement on the problem...

  • Home
  • Documents
  • Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the
29
Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1. Gain agreement on the problem definition. 2. Understand the root causes 3. Identify the stakeholders and the users. 4. Define the solution system boundary. 5. Identify the constraints 2. Understanding User and Stakeholder Needs 3. Defining the System 4. Managing Scope 5. Refining the System Definition 6. Building the Right System

Upload: jahiem-ellard

Post on 29-Mar-2015

214 views

Category:

Documents


2 download

Report

Tags:

TRANSCRIPT

Page 1: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Recall The Team Skills

1. Analyzing the Problem (with 5 steps)1. Gain agreement on the problem definition.2. Understand the root causes3. Identify the stakeholders and the users.4. Define the solution system boundary.5. Identify the constraints

2. Understanding User and Stakeholder Needs3. Defining the System4. Managing Scope5. Refining the System Definition6. Building the Right System

Page 2: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Recall: The Requirements Pyramid

Page 3: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Fact Finding Techniques

1. Background Reading: about users, stakeholders, environment, company, ..etc

2. Interviewing: users, customers and stakeholders (Ch 10)

3. Observation: of the existing system and users

4. Document Sampling: about the old system5. Questionnaires: to the users and

stakeholdersAnd many others ..

Page 4: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Fact Finding Techniques

And many others .. Like Workshops: Ch 11 Brainstorming: Ch 12 Storyboarding: Ch 13

Page 5: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Chapter 10Interviewing

A Requirements Gathering Technique

The interviewing process Template for conducting user interviews

Page 6: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Interviewing

One of the most important and most straightforward requirements gathering techniques is the user interview

It is simple and direct technique that can be used in virtually every situation.

However, the interviewing process is not easy, and it forces us to get "up close and personal" to the "User and the Developer" syndrome.

Page 7: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Interviewing

Advantages: Produce high quality information because of

personal contact. Deeper information about the work can be

obtained The interview can be terminated at any time

specially when the interviewee doesn’t have any more thing to say.

Page 8: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Interviewing

Disadvantages: Time-consuming Requires after-interview work and analysis Subject to bias & interviewee may be close

minded May provide conflicts information specially

when different interviews are done.

Page 9: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Interviewing

Appropriate Situation: Good for most projects Specially when depth information about the

existing or the new system is need

Page 10: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Start with Context-Free Questions

Asking questions about the nature of the user's problem without context for a potential solution. Examples: Who is the user? Who is the customer? Are their needs different? Where else can a solution to this problem be found?

A context-free question helps us gain an understanding of the real problem without biasing the user's input.

These questions force us to listen before attempting to invent or describe a potential solution.

Listening gives us a better understanding of the customer's problem and any problems behind the problem.

Page 11: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Then, Solutions-Context Questions

After we ask the context-free questions, we can explore the suggested solutions.

It’s time for solution-context questions

Page 12: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template

Page 13: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template

Page 14: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template

Page 15: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template

Page 16: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 17: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 18: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 19: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 20: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 21: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Generic Interview Template (Cont’d)

Page 22: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Tips for a Successful Interview

1. Prepare an appropriate context-free interview, and write it down briefly in a notebook for reference during the interview.

2. Review the questions just prior to the interview.3. Before the interview, research the background

of the stakeholder and the company to be interviewed.

4. Don't bore the interviewee with questions you could have answered in advance. On the other hand, it wouldn't hurt to briefly verify the answers with the interviewee.

Page 23: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Tips for a Successful Interview

5. Write down brief answers (short notes) in your notebook during the interview. (Don't attempt to capture the data electronically at this time!)

6. Refer to the template during the interview to make certain that you're asking the right questions.

Page 24: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Compiling the Needs Data:Analyst's Summary Your problem analysis will have identified

the key stakeholders and users you will need to interview to gain an understanding of their needs.

Typically, it does not take many interviews to get a solid understanding of the larger issues.

Page 25: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Compiling the Needs Data: Analyst's Summary In many cases, after just a few interviews,

user and stakeholders needs will start to be repeated.

This means that you may be starting to get convergence on some common needs.

10 interviews may get 10-15 needs This is to be expected, especially among

those users or stakeholders who share a common perspective.

Page 26: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

A Note on Questionnaires

There is no substitute for an interview. Do it first! Do it for every new class of problem! Do it for every new project!

Questionnaires can be used to validate assumptions and gather statistical preference data.

Page 27: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

A Note on Questionnaires

The questionnaires technique is not a substitute for interviewing. Reasons: Relevant questions cannot be decided in

advance. The assumptions behind the questions bias the

answers. It is difficult to explore new domains ("What

you really should be asking about is . . ."), and there is no interaction to explore domains that need to be explored.

It is difficult to follow up on unclear user responses.

Page 28: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Key Points Interviewing is a simple and direct technique that can

be used in most circumstances. Context-free questions can help achieve bias-free

interviews. It may be appropriate to search for undiscovered

requirements by exploring solutions. Convergence on some common needs will initiate a

"requirements repository" for use during the project. A questionnaire is no substitute for an interview.

Page 29: Recall The Team Skills 1. Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the

Assignment

Read HOLIS needs obtained by interviews in pages 106-107


Patterns. Design comes from Modeling (requirements, analysis, problem) Mending (patch, refactoring) Memory (patterns, recall)

SW318 Social Work Statistics Slide 1 Percentile Practice Problem (1) This question asks you to use percentile for the variable [marital]. Recall that the

Focus recall. - Axis Communications 3. How does focus recall work? The focus recall feature is very easy to use. The user sets a focus recall area by clicking the focus recall button

Data Structures Week 9 Spanning Trees We will now consider another famous problem in graphs. Recall the bridges problem again. The purpose of the bridge

Safety Recall: Fuel Cell Stack - Power System Problem

ALLIANZ GLOBAL CORPORATE & SPECIALTY PRODUCT RECALL · Drivers of the product recall risk landscape Eight emerging developments in product recall risk By the numbers - product recall

George Konidaris [email protected]€¦ · Probabilistic Planning Recall: • Problem has a state. • State has the Markov property. Markov Decision Processes (MDPs): • The canonical

Idealism and the Mind-Body Problem - David Chalmersconsc.net/papers/idealism.pdf · Idealism and the Mind-Body Problem David J. Chalmers When I was in graduate school, I recall hearing

Linear programming Lecture (4) and lecture (5). Recall An optimization problem is a decision problem in which we are choosing among several decisions

On Complex Variable Method In Finite Elasticitythe basis of the fundamental problem-one. PROBLEM SETTING Analyticity of a Complex Variable Expression We recall that the analyticity

Problem Session 1 · Problem Session 1 Problem 1: from Gordon’s objective to the fixed point equations Recall Gordon’s min-max problem is B⇤(g,h):= min u 2Rd max v Rn ⇢ 1

Recall Announcement Description of Problem Models …media.toyota.ca/.../152/files/...of_Defect_Summary_2009-Present_EN.pdf · 2009-2010 Toyota Corolla Matrix Toyota Corolla: 82,431

Lie algebras - people.math.harvard.edupeople.math.harvard.edu/~shlomo/docs/lie_algebras.pdf · Chapter 1 The Campbell Baker Hausdorff Formula 1.1 The problem. Recall the power series:

URGENT: MEDICAL DEVICE RECALL...Anaesthetic Department and Emergency Medicine clinicians, managers, nurses, paramedics and support staff. Description of Problem: The potential for

FOOD Recall_W… · food products from the food supply chain if a problem arises. A recall plan is the written document a business produces which details the recall system. Businesses

Dynamic Programming -class4- · Dynamic Programming Recall: theChange Problem Otherproblems: ManhattanTouristProblem,LCSProblem Finally: Sequencealignments BioinfoI (InstitutPasteurdeMontevideo)

Epidemiology in a palatable way the problem of bias · Information bias • Often this takes the form of recall bias • Recall bias = bias in the information received from study

Recall governing equations: Boundary Value Problem …aprakas/CE570/Ch5-BVPs.pdfChapter 5: Boundary value problems in solid mechanics Recall governing equations: Example: (pages 250-255,

Guidelines for the Recall or Withdrawal of a Medical Product GDL 37 Guideline for recall of a... · Guidelines for the Recall or Withdrawal of a ... Guidelines for the Recall or Withdrawal

THE PROBLEM OF INFORMANT ACCURACY: The Validity of ...social.cs.uiuc.edu/class/cs598kgk-04/papers/informant_accuracy.pdf · informant accuracy in recall of social network or communications

The Dirichlet problem for nonlinear second order elliptic ...js/Math742/cns3.pdf · The Dirichlet problem (1)" admits a solution u E C=(O) provided 012 satisfies condition (10). (Recall

More work with functions. Recall the “diary encoding problem”: (We shifted letters of the alphabet one position to the left.) – So IBM becomes HAL. –

Optimization Models - EECS 127 / EECS 227ATeecs127/fa20/student... · 2020. 8. 25. · Drug production problem Recall the drug production problem from lecture 10. The balance equation

Your guide to a safe, effective, compliant product recall · Your guide to a safe, effective, compliant product recall Recall Management: Survival of the Fittest. Recall Management:

Process Design (Requirements). Recall the Four Steps of Problem Solving * Orient Plan Execute Test These apply to any kind of problem, not just spreadsheet

Triangle Similarity: Angle Angle. Recall Recall the definitions of the following: Similar Congruent Also recall the properties of similarity we discussed

NEW ZEALAND MEDICINES AND MEDICAL DEVICES RECALL CODE · Recall action is a market action taken to resolve a problem with therapeutic products in use, or available for use, for which

Recall Announcement Description of Problem …media.toyota.ca/_gallery/get_file/?file_id=537791067241c8237c004fe... · damaged by the high temperature gas generated from the ... insufficient

RECALL REVIEW & RE-RELEASE OF RECALL OFFENDERS … · RECALL REVIEW & RE-RELEASE OF RECALL OFFENDERS ... Audit/monitoring: ... Annex D Guidance on completing Recall & Review Reports

Idealism and the Mind-Body Problem - PhilPapersIdealism and the Mind-Body Problem David J. Chalmers When I was in graduate school, I recall hearing “One starts as a materialist,

Query Optimization: A Solution for Low Recall Problem in ...research.ijcaonline.org/volume55/number17/pxc3882987.pdf · Query Optimization: A Solution for Low Recall Problem in Hindi

SAFETY RECALL BULLETIN - Mitsupartsworld Recall/SR08003.pdf · Page 1 of 16 SAFETY RECALL BULLETIN FILE UNDER: SAFETY RECALL BULLETINS, in the Dealer Service Information Binder (3306)

CASE STUDY Capping Threatens Product Recall - DJA … STUDY Capping Threatens Product Recall Challenge A pharmaceutical client was at risk of a product recall due to a capping problem

Recursion - University of Nebraska–Lincolncse.unl.edu/~choueiry/S06-235/files/Recursion.pdf · Tail recursion offers a solution to the memory problem, but ... Factorial Recall

The Recall ImPact - WordPress.com · The Recall ImPact Medical Device Manufacturing An involuntary recall which is mandated by a regulative agency involuntary recall A voluntary recall,