Shelley is a serious and diligent worker--while also managing to be a pleasant and caring human being. I had the pleasure of teaching her briefly as a student in the New York Public Library Office Readiness Series program, where students are taught cloud based as well as MS Office software. I can definitely say that Shelley is great with Word, Powerpoint, and Excel, and has a great and enthusiastic attitude when it comes mastering new skills. Even when learning something new or difficult, she was not one to shrink from challenges but would instead work with other students and study on her own to chip away at whatever difficulties she was having. Her dedication to learning and determination to improve her skill set was apparent both in what she did alone as well as how she interacted with other people. I was never less than 100% confident that she was going to pass the course with flying colors by producing work of high quality--and always on or before the deadline. This is why I would not hesitate to recommend her as an addition and asset to any team or organization. We are all in need of people that are competent, professional, and intelligent. Shelley falls perfectly into this category. Give her a shot.