Recommendations for Recommendations for modernisation of the modernisation of the Croatian public Croatian public administrationadministration

Unit 13Unit 13

RecommendationsRecommendations

Efficient, effective and regulated Efficient, effective and regulated public administrationpublic administration

Well organized public Well organized public administrationadministration

High level of professionalismHigh level of professionalism Integrated system of Integrated system of

administrative educationadministrative education High-quality, modern system of High-quality, modern system of

office and records managementoffice and records management

Efficient public Efficient public administrationadministration Transparency, opennessTransparency, openness Well-organized legal proceduresWell-organized legal procedures Prerequisite for Croatia’s Prerequisite for Croatia’s

association with the EU in association with the EU in accordance with the Stabilisation accordance with the Stabilisation and Association Agreement of and Association Agreement of 20012001

Well-organized public Well-organized public administrationadministration Careful handling of documents in Careful handling of documents in

traditional and electronic forms – a traditional and electronic forms – a prerequisite for the efficient prerequisite for the efficient judiciaryjudiciary

It is impossible for the judiciary to It is impossible for the judiciary to advance without reforming public advance without reforming public administration: the two systems administration: the two systems interdependent in law enforcementinterdependent in law enforcement

High level of High level of professionalismprofessionalism Adequately educated, Adequately educated,

professional, motivated and professional, motivated and proactive administrative proactive administrative personnel, stimulated by working personnel, stimulated by working in appropriate organizational in appropriate organizational cultureculture

ProfessionalismProfessionalism

Good education, impartiality and Good education, impartiality and professionalism of civil servants professionalism of civil servants should eliminate subjectivity and should eliminate subjectivity and arbitrary political interventions arbitrary political interventions and narrow opportunities for and narrow opportunities for corruptioncorruption

Integrated system of Integrated system of administrative administrative educationeducation Secondary educationSecondary education College and university College and university

programmesprogrammes Postgraduate studiesPostgraduate studies Permanent in-service training of Permanent in-service training of

civil servantscivil servants System of state examsSystem of state exams

University course for University course for future civil servantsfuture civil servants Administrative-technical, Administrative-technical,

organizational, legal, political organizational, legal, political science, sociological, economic, science, sociological, economic, financial and other empirically financial and other empirically tested knowledgetested knowledge

Managerial skillsManagerial skills Information managementInformation management

Legal termsLegal terms

ComprehensiveComprehensive SveobuhvatanSveobuhvatan JudiciaryJudiciary Pravosuđe, sudstvoPravosuđe, sudstvo Law enforcementLaw enforcement Primjenjivanje zakonaPrimjenjivanje zakona

Legal termsLegal terms

In-service trainingIn-service training Dopunsko obrazovanje, Dopunsko obrazovanje,

obrazovanje na radnom mjestuobrazovanje na radnom mjestu CoherentCoherent Smislen, povezan, jasanSmislen, povezan, jasan DraftDraft Napraviti nacrt zakonskog Napraviti nacrt zakonskog

prijedloga; sastaviti ugovorprijedloga; sastaviti ugovor

Administration, Administration, assignments, assignments, centralisation, flexible, centralisation, flexible, powerfullypowerfully Generally speaking, in the system of Generally speaking, in the system of

the State ___ there is still anthe State ___ there is still an emphasis on unity and the tendency emphasis on unity and the tendency

towards___, while the process oftowards___, while the process of expansion and concentration is expansion and concentration is

continuing. The State Administration is continuing. The State Administration is a___a___

centralised and massive apparatus centralised and massive apparatus that cannot be ___and that adapts withthat cannot be ___and that adapts with

difficulty to its new roles and ___.difficulty to its new roles and ___.

KeyKey

Generally speaking, in the system of the Generally speaking, in the system of the State Administration there is still anState Administration there is still an

emphasis on unity and the tendency emphasis on unity and the tendency towards centralisation, while the process oftowards centralisation, while the process of

expansion and concentration is continuing. expansion and concentration is continuing. The State Administration is a powerfullyThe State Administration is a powerfully

centralised and massive apparatus that centralised and massive apparatus that cannot be flexible and that adapts withcannot be flexible and that adapts with

difficulty to its new roles and assignments.difficulty to its new roles and assignments.

Administrative, Administrative, centralisation, centralisation, performance, Self-performance, Self-Government, Government, On the other hand, the large On the other hand, the large

number of units of Local ___ and number of units of Local ___ and employees in its various ___ employees in its various ___ bodies affects the size of public bodies affects the size of public spending. In addition, ___of the spending. In addition, ___of the many administrative activities many administrative activities prevents any effective ___of the prevents any effective ___of the work of Local Self-Government. work of Local Self-Government.

citizens, communal, citizens, communal, environmental, protection, environmental, protection, systemsystem At the same time, the existing___ of At the same time, the existing___ of

the financing of units of Local Self-the financing of units of Local Self-Government is not capable of Government is not capable of providing for the development of providing for the development of the ___infrastructure, nor of the ___infrastructure, nor of responding to the basic needs of ___ responding to the basic needs of ___ in the area of health___, welfare, in the area of health___, welfare, employment, education, culture and employment, education, culture and ___ protection.___ protection.

KeyKey

On the other hand, the large number of units of On the other hand, the large number of units of Local Self-Government and employees in its Local Self-Government and employees in its various administrative bodies affects the size various administrative bodies affects the size of public spending. In addition, centralisation of of public spending. In addition, centralisation of the many administrative activities prevents the many administrative activities prevents any effective performance of the work of Local any effective performance of the work of Local Self-Government. At the same time, the Self-Government. At the same time, the existing system of the financing of units of existing system of the financing of units of Local Self-Government is not capable of Local Self-Government is not capable of providing for the development of the providing for the development of the communal infrastructure, nor of responding to communal infrastructure, nor of responding to the basic needs of citizens in the area of health the basic needs of citizens in the area of health protection, welfare, employment, education,protection, welfare, employment, education,

culture and environmental protection.culture and environmental protection.

Put the verbs in Put the verbs in brackets into brackets into appropriate formsappropriate forms In 2002 the Government ___(appoint) a Task In 2002 the Government ___(appoint) a Task

Force to prepare a proposal for the reform of Force to prepare a proposal for the reform of state administration. The report ___(deliver, state administration. The report ___(deliver, passive) to the Government in 2003. The passive) to the Government in 2003. The findings of the report ___(indicate) the need for findings of the report ___(indicate) the need for organisational reform and for organisational reform and for professionalisation of senior civil servants in professionalisation of senior civil servants in state administration; the report ___(propose) state administration; the report ___(propose) concrete measures, inter alia ___(improve) the concrete measures, inter alia ___(improve) the decision-making and legislative process, decision-making and legislative process, reorganising the system of governmental reorganising the system of governmental agencies and establishing a training system for agencies and establishing a training system for the whole civil service.the whole civil service.

KeyKey

In November 2002 the Government appointed a In November 2002 the Government appointed a Task Force to prepare a proposal for the reform Task Force to prepare a proposal for the reform of state administration. The report was delivered of state administration. The report was delivered to the Government in June 2003. The findings of to the Government in June 2003. The findings of the report indicated the need for organisational the report indicated the need for organisational reform and for professionalisation of senior civil reform and for professionalisation of senior civil servants in state administration; the report servants in state administration; the report proposed concrete measures, inter alia proposed concrete measures, inter alia reorganising and strengthening the Centre of reorganising and strengthening the Centre of Government (Prime Minister’s Office), improving Government (Prime Minister’s Office), improving the decision-making and legislative process, the decision-making and legislative process, reorganising the system of governmental reorganising the system of governmental agencies and establishing a training system for agencies and establishing a training system for the whole civil service. the whole civil service.