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Records Management and eDiscovery

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Page 1: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Records Management and eDiscovery

Page 2: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

eDiscovery 2.0

Jonathan Moore

Page 3: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Agenda

• Identify key causes of unnecessary costs

• Discuss specific actions you and outside counsel can take to reduce costs

• Highlight several current ediscovery “hot topics”

▫ Cloud computing

▫ Bring-your-own-device (BYOD) programs

▫ Social media

Page 4: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

The Disconnect

Page 5: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

The Goal

TIME

TOTA

L COST

COST

SAVINGS

OPPORTUNITY

Discovery

Motions & Trial

Page 6: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Cost Drivers

• Overbreadth

▫ Preserving too much

▫ Collecting too much

▫ Processing too much

▫ Reviewing too much

▫ Producing too much

• Do-overs

• Discovery Disputes

Page 7: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Cost-Savings Options

• Cost per unit

▫ Hourly billing rates

▫ Volume-based rates (e.g., $ per GB)

• Number of units

▫ Hours of work billed

▫ Data volume

Page 8: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Reducing Number of Cost Units

• Hours of work billed▫ Pre-litigation preparedness� Data Map / IT Inventory� Legal Hold Policy and Procedures

▫ Planning and process management▫ Budget enforcement▫ No do-overs

• Data volume▫ Options: Agreement

Court orderUnilateral action

Page 9: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Data Map & IT Inventory

• Catalog data storage locations and user access points within the organization:

• Networks• Email Servers• File Servers/Disk Arrays• Databases• Shared Drives• Voicemail• Backups• Legacy Systems

• Identify potential data loss/destruction points (e.g., autodelete functions)

• Identify key IT personnel

Page 10: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Written Legal Hold Policy and Procedures

• Identify individuals for Legal Hold Team to implement hold procedures

• Legal• IT• HR

• Communication Plan• Preservation and Collection Plan• Preferred Service Providers and

Contact Information• Business Disruption Minimization Plan

Page 11: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Causes of Overbreadth

• Broad allegations/requests from opposing party

• Uncertainty

▫ Reasonableness standard

▫ Sources: Opposing party/counselJudge

Page 12: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Reasonableness Standard• Preservation – primary basis for sanctions▫ Duty to preserve triggered when litigation is “reasonably anticipated.”▫ Party must take “reasonable steps” to preserve potentially relevant evidence.

• Collection – primary basis for do-overs▫ Responding party must make a “reasonable effort” to locate responsive documents.

• Review and Production – primary basis for privilege waivers, do-overs; largest cost component▫ Production of privileged materials only inadvertent if took “reasonable steps” to prevent disclosure.

Page 13: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Proportionality

• Sources: ▫ FRCP 1; FRCP 26(b)(2)(C)▫ MCR 2.302(C)

• Factors▫ Benefit vs. burden and expense▫ Availability of alternatives▫ Delay/timeliness

• The Key: Use it or lose it!▫ Opposing counsel▫ Judge

Page 14: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Judge Rader Model Order

• Presumptive limitations:• 5 custodians• 5 keyword search terms for each custodian

• Date range• Select metadata fields

• Expanded cost-shifting

Page 15: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Planning and Process Management

• Key principles▫ Cost-driven ▫ Budget-based▫ Transparent▫ Accountable

• What you can do

• What you should expect outside counsel to do

Page 16: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Process Management

Preservation PlanCollection Plan

BudgetProject Tracking

Page 17: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

The Goal of Negotiating

TIME

TOTA

L COST

Page 18: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Benefits of Negotiating

• Limit scope of discovery

▫ Preservation

▫ Collection

▫ Review

• Reduce risk

▫ Sanctions

▫ Discovery disputes

• Tee up proportionality, cost-shifting

Page 19: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Negotiated ESI Agreement

• Scope of Preservation• Scope of Collection• Search Protocol• Production Format• Cost Allocation• Clawback• Scheduling

Page 20: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Preservation

• Key decision points and action steps

▫ Image or not?

▫ Number of custodians

▫ Shared resources

▫ PCs

▫ Removable media

▫ Cloud

▫ Social media

▫ Personal devices

Page 21: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Collection

• Key action steps

▫ Decide role of in-house personnel (IT, custodians)

▫ Narrow, targeted (but defensible) collection

▫ Preservation of metadata

▫ Chain of custody

• Searching

▫ Options

▫ Technological developments

▫ Quality Control

▫ Keyword searching vs. concept searching

Page 22: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Culling

• Deduplication

• Near-duplication

• Keywords

• Date range

• Exclusions

• Analytics

Page 23: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Keyword Searching vs. Concept Searching

• Is keyword searching “dead”?

• Testing and validation for keyword searches

• Future prospects for keyword searching

Page 24: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Concept Searching

Page 25: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Concept Hits

Page 26: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Predictive Coding

• Computer-assisted review

• Manual review of sample (“seed documents”)

• Coding/relevance information applied to remaining universe

• Can follow iterative process of “training” the computer

Page 27: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Predictive Coding

Page 28: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Reliability of Predictive Coding

• The 100% myth

• The manual review “Gold Standard” myth

• Research findings

• Statistical validation

• Recognition by courts

▫ Moore v. Publicis Groupe, No. 11 Civ. 1279(ALC)(AJP), 2012 WL 607412 (S.D.N.Y. Feb. 24, 2012)

• The privilege-review hurdle

Page 29: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Smart Review

• Key advantages over traditional linear review

▫ Sorting

▫ Searching

▫ Precoding (“persistent highlighting”)

▫ Tiered reviews/reviewer-specific assignments

Page 30: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with
Page 31: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Features of the Cloud

• On-demand service

• Broad access

• Elasticity

• Cost tied to usage

• Pooling of resources across users

Page 32: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Key Issues in the Cloud

• Possession, Custody or Control

▫ Legal right or practical ability to obtain on demand

• Commingled data

▫ Subpoenas/government investigations

• Service level agreement (SLA) terms

Page 33: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Bring-Your-Own-Device (BYOD) Programs• Practical reality

• Privacy expectations

• Ownership and control

• Preservation issues

Page 34: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Social Media

• Preservation: typically (relatively) low risk for employer

• Opportunity for leveling e-discovery playing field with individual plaintiffs

• Challenges

▫ Ensuring preservation by opponent

▫ Detecting spoliation

▫ Stored Communication Act hurdles

Page 35: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Key Issues to Raise with Outside Counsel• Opportunities to limit scope of discovery and reduce costs through negotiation

• Culling technology to reduce volume of ESI that is reviewed

• Predictive coding rather than manual review

• Role of contract attorneys

Page 36: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Q&A / Discussion

Page 37: Records Management and eDiscovery - Judd LLP · Social Media •Preservation: typically (relatively) low risk for employer •Opportunity for leveling e-discovery playing field with

Contact Information

Jonathan MoorePartnerGrand [email protected]