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Records Management &
The Federal Enterprise Architecture
Mishelle M Hugues, Consultant – Metrica Team Ventures
April 20, 2012
"Without access to information there is no transparency; without transparency there is no accountability; and without transparency and accountability there is no democracy."
(Dr. Harrison Mwakyembe)
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You Need A Records Management
Program When………
1 Information which is not communicated is valueless. Information which cannot be found is worthless.
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Agenda
• Records Management Applicability
• Records Management Accountability
• Evolution of Records Management
• Federal Enterprise Architecture/Reference Models
• Records Management Profile
• File Plan Development
• Measuring Performance
2 Information is the currency of democracy. (Thomas Jefferson)
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Applicability
3
Records Management Responsibility
WHO GENERATES RECORDS?
Control your records before they control you.
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Applicability (cont.)
4
Records Management Responsibility
WHO GENERATES RECORDS? Visitor Logs
Employee Logs
Function/Business
Dependent Supplies MSDSs
Cleaning Schedule
Control your records before they control you.
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Accountability
5
• Government Account for Agency Decisions
DO IT
VALIDATE IT
PROVE IT
If you can’t prove it…..you didn’t do it.
• Three basic obligations regarding Federal records:
1. Create a record of decisions and actions taken.
2. Manage to ensure they can be found when needed.
3. Disposition in accordance with schedules and regulations.
Those who do not remember the past are condemned to relive it. (Santayana)
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Evolution-Past, Present, Future
6
• Past - Traditional
• Paper Recordkeeping Systems
• Stage of Records Management Involvement
• Present
• Electronic Media Explosion
• Still Managing Paper
• Hardcopy No Longer Standard as “Record Copy”
• Traditional Records Management Not Effective
• Agency’s Process Not Modernized
• Legacy Information At Risk
Preserve the Past, Protect the Present, Prepare for the Future
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Evolution-Past, Present, Future (cont.)
7
• Future - Face the Challenges - Paradigm Shift
• Focus Protect/Manage Data NOT Technology
• Involve Records Management At Beginning
• Proactive Management of Electronic Records/Systems
• How Do We Get There?
Preserve the Past, Protect the Present, Prepare for the Future
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Federal Enterprise Architecture (FEA)
8
• Federal Enterprise Architecture (FEA)
• Original Committee Intent
• Reference Models
Information is the oxygen of the modern age. It seeps through the walls topped by barbed wire, it wafts
across the electrified borders. (Ronald Reagan)
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Federal Enterprise Architecture
(FEA)
FEDERAL ENTERPRISE ARCHITECTURE
9
Information which is not communicated is valueless. Information which cannot be found
is worthless.
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Records Management Profile
10
• What is Created/Who Creates it
• Design Functional Framework
• Records Management Profile
Preserve the Past, Protect the Present, Prepare for the Future
0000 - Mission Line of Business
1000 - Strategic Planning, Policies, & Procedures
2000 - Legal Services & Public Affairs
3000 - Emergency Management & Continuity of Operations
4000 - Performance, Oversight, & Assessments
5000 - Management & Administration
6000 - Budget, Finance, Procurement & Agreements
7000 - Human Resource Management
8000 - Safety, Security & Health
9000 - Information Technology & Life-Cycle Management
B000 - Facility, Property & Transportation Support Services
A000 - Information Management
C000 - Facility Construction, Maintenance, Operations
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Records Management Profile (cont.)
11 Preserve the Past, Protect the Present, Prepare for the Future
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Developing File Plans
12
• File Plans
• What – Identifies Organization Specific Records
• How – Selected Elements From RM Profile
• Why – 1200+ Reduced To >300
• Benefits
• Manageability
• Searchability
• Sustainability
Preserve the Past, Protect the Present, Prepare for the Future
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Measuring Performance
13
• Measuring Performance-How To Know It’s
Working
• Assess Organization File Plan Implementation & Use
• Gauge Level of Employee Understanding
• Search/Retrieval Time (i.e. FOIA/PA/Litigation)
• Efficiency/Ease of Structure (Servers, Email, Content
Management Systems
Preserve the Past, Protect the Present, Prepare for the Future
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Conclusion/Questions
14
Sustainability Records Management:
• Function Based NOT Organization Based
• Intuitive - Developed for End User not RM/IT
• Data/Content Focused vs Technology Focused
Questions?
Preserve the Past, Protect the Present, Prepare for the Future
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Contact Information
15
Mishelle M Hugues, Consultant Records Management Team Lead
National Nuclear Security Administration
Metrica Team Ventures (MTV)
202.586.2922
Preserve the Past, Protect the Present, Prepare for the Future