recover my files v4 - english · this can be another partition on your existing hard drive, another...
TRANSCRIPT
LicenseAgreement
ThisdocumentisalegallybindingagreementbetweenyouandGetDataPtyLtdABN79100297149("GetData"),thedeveloperofthesoftwareprogram"RecoverMyFiles"("Software").PermissiontousetheSoftwareandanydocumentationincludedwiththeSoftware("Documentation")isconditionaluponyouagreeingtothetermssetoutbelow.ByinstallingorotherwiseusingtheSoftwareyouagreetobeboundbythetermsofthisagreement.Ifyoudonotwishtoaccepttheterms,donotinstallorusetheSoftwareand(ifusingaCD-ROM)returntheSoftwareandDocumentationtoGetDatainitsoriginalpackagingwithin14daysofreceivingtheSoftware.
Inconsiderationofthepaymentbyyouoftheapplicablefees,GetDatagrantstoyou,andyouaccept,anonexclusivenon-transferablelicensetousetheSoftwareandDocumentation.GetDataisandremainstheexclusiveowneroftheSoftwareandtheDocumentation.YouacknowledgethatcopyrightintheSoftwareandDocumentationremainsatalltimeswithGetData.UnauthorizedcopyingormodificationoftheSoftwareand/orDocumentationwillentitleGetDatatoimmediatelyterminatethisAgreement.GetDatashallhavetherighttochecklicensedetailsatanytimeinanyreasonablemanner.
Youmayfreelydistributetheunregistered"trial"versionoftheSoftware.
The"StandardLicense"permitsyoutoinstallandusetheSoftwareonasinglecomputeror,intheeventthatyouhavepurchasedmultiplelicenses,toinstalltheSoftwareconcurrentlyonmultiplecomputersequivalenttothenumberoflicensesthatyouhavepurchased.ThestandardlicensedoesnotallowyoutousetheSoftwaretoperformcommercialdatarecoveryservicesforotherparties.
The"ProfessionalLicense"permitsyoutoinstallandusethesoftwareonasinglecomputeror,intheeventthatyouhavepurchasedmultiple
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
licenses,toinstalltheSoftwareconcurrentlyonmultiplecomputersequivalenttothenumberoflicensesthatyouhavepurchased.ThestandardlicensedoesnotallowyoutousetheSoftwaretoperformcommercialdatarecoveryservicesforotherparties.
The"DataRecoveryTechnician"licenseisprovidedonahardwaredongleonly.Itallowsthelicenseholdertoinstallthesoftwareonathirdpartycomputerandactivateitwiththedongleforthepurposeofperformingdatarecoveryservices.
Youarenotpermittedtosharethelicense,productactivationinformation,orhardwaredonglefortheSoftwarewithotherusers.
Unlessyouhavepurchasedmultiplelicenses,thislicensedoesnotpermityoutoloadorusetheSoftwareonanetworkserverorsimilardevicewhichpermitsaccessbymultiplecomputers
GetDatamayfromtimetotimereviseorupdatetheSoftwareandshallmakesuchrevisionsorupdatesavailablesubjecttopaymentoftheapplicablelicensefee.SupportfortheSoftwareisprovidedattheproductwebsite.
TheSoftwareandDocumentationisprotectedunderAustralianlawandinternationallawandinternationalconventionsandtreaties.Youmaynotrent,lease,sublicense,assignorotherwisetransferuseoftheSoftwaretootherswithouttheexpresswrittenpermissionofGetData.DoingsowillentitleGetDatatoimmediatelyterminatethisAgreement.
Excepttotheextentapplicablelawspecificallyprohibitssuchrestrictions,youmaynotreverseengineer,reversecompile,disassembleorotherwisemodifytheSoftwareinanyway.
Youaresolelyresponsibleforprotectingyourself,yourdata,yoursystemsandyourhardwareusedinconnectionwiththeSoftware.GetDatawillnotbeliableforanydamagessufferedfromtheuseoftheSoftware.
BYUSINGTHISSOFTWARE,YOUEXPRESSLYAGREETHATALL
RISKSASSOCIATEDWITHTHEPERFORMANCEANDQUALITYOFTHESOFTWAREISASSUMEDSOLELYBYYOU.YOUACKNOWLEDGEANDAGREETHATYOUHAVEEXERCISEDYOURINDEPENDENTJUDGEMENTINACQUIRINGTHESOFTWARE.
TOTHEEXTENTPERMITTEDBYLAW,GETDATASHALLNOTBELIABLEFORANYDIRECT,INDIRECT,INCIDENTAL,SPECIALORCONSEQUENTIALDAMAGESARISINGOUTOFTHEUSEOFORINABILITYTOUSETHESOFTWARE,EVENIFGETDATAHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.THESOFTWAREISMADEAVAILABLEBYGETDATA"ASIS"AND"WITHALLFAULTS".TOTHEEXTENTPERMITTEDBYLAW,GETDATADOESNOTMAKEANYREPRESENTATIONSORWARRANTIESOFANYKIND,EITHEREXPRESSORIMPLIED,CONCERNINGTHEQUALITY,SAFETYORSUITABILITYOFTHESOFTWARE,INCLUDINGWITHOUTLIMITATIONANYIMPLIEDWARRANTIESOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE,NON-INFRINGEMENTORTHATTHESOFTWAREISERRORFREE.
IFANYCONDITIONORWARRANTYISIMPLIEDINTOTHISAGREEMENTUNDERANYAPPLICABLELEGISLATIONCANNOTBEEXCLUDED,ORIFNOTWITHSTANDINGTHEEXCLUSIONOFLIABILITYABOVEGETDATAISOTHERWISELIABLETOYOU,THENTOTHEEXTENTPERMITTEDBYLAWTHELIABILITYOFGETDATAFORBREACHOFTHECONDITIONORWARRANTYWILLBELIMITEDTOONEORMOREOFTHEFOLLOWINGASDETERMINEDBYGETDATAINITSABSOLUTEDISCRETION:
(i)INTHECASEOFGOODS,(A)THEREPLACEMENTORSUPPLYOFEQUIVALENTGOODSORTHEREPAIROFTHEGOODS;OR(B)THEPAYMENTOFTHECOSTOFREPLACINGTHEGOODS,ACQUIRINGEQUIVALENTGOODS,ORHAVINGTHEGOODSREPAIRED;AND(ii)INTHECASEOFSERVICES,THESUPPLYINGOFTHESERVICESAGAINORTHEPAYMENTOFTHECOSTOFHAVINGTHESERVICESSUPPLIEDAGAIN.
Thisagreementcannotbechangedoralteredexceptbyawritten
documentsignedbyyouandGetData.ThisagreementisgovernedbythelawsinforceinNewSouthWales,Australia.Eachpartyirrevocablyandunconditionallysubmitstothenon-exclusivejurisdictionofthecourtsofNewSouthWales,Australia.
Disclaimer
ThesoftwareavailablefordownloadingthroughInternetsitesandpublishedbyGetData(the"Software")isprovidedpursuanttothislicenseagreement.GetDataencouragesyoutoknowthepossiblerisksinvolvedinthedownloadanduseoftheSoftwarefromtheInternet.Youaresolelyresponsibleforprotectingyourself,yourdata,yoursystemsandyourhardwareusedinconnectionwiththissoftware.GetDatawillnotbeliableforanydamagessufferedfromtheuseoftheSoftware.
BYUSINGTHISSOFTWARE,YOUEXPRESSLYAGREETHATALLRISKSASSOCIATEDWITHTHEPERFORMANCEANDQUALITYOFTHESOFTWAREISASSUMEDSOLELYBYYOU.GETDATASHALLNOTBELIABLEFORANYDIRECT,INDIRECT,INCIDENTAL,SPECIALORCONSEQUENTIALDAMAGESARISINGOUTOFTHEUSEOFORINABILITYTOUSETHESOFTWARE,EVENIFGETDATAHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.THESOFTWAREISMADEAVAILABLEBYGETDATA"ASIS"AND"WITHALLFAULTS".GETDATADOESNOTMAKEANYREPRESENTATIONSORWARRANTIESOFANYKIND,EITHEREXPRESSORIMPLIED,CONCERNINGTHEQUALITY,SAFETYORSUITABILITYOFTHESOFTWARE,INCLUDINGWITHOUTLIMITATIONANYIMPLIEDWARRANTIESOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE,ORNON-INFRINGEMENT.FURTHER,GETDATAMAKESNOREPRESENTATIONSORWARRANTIESASTOTHETRUTH,ACCURACYORCOMPLETENESSOFANYINFORMATION,STATEMENTSORMATERIALSCONCERNINGTHESOFTWARETHATISCONTAINEDINGETDATA'SSOFTWAREDOWNLOADSITE.INNOEVENTWILLGETDATABELIABLEFORANYINDIRECT,PUNITIVE,SPECIAL,INCIDENTALORCONSEQUENTIALDAMAGESHOWEVERTHEYMAYARISEANDEVENIFGETDATAHASBEENPREVIOUSLYADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Introducing:
Professionaldatarecoverysoftwarefor:
DeletedFiles;
LostFiles;
FormattedDisks;
RAWDisks;
MissingDriveLetters;
WindowsReinstalls.
Safe,secureandreliable.Designedspecificallytoallowhomeandbusinessuserstoquicklyandsimplyrecoverdata.Simpletouse,withafullfilepreviewwindowforrecoveredfiles.
DriveRecoverSearchResultsScreen
RecoverMyFilesistheperfectrecoverytoolfor:
harddrives
usbdrives
externalstorageunits
digitalcamerastoragemedia
CDsandDVDs
RecoverMyFilesV4supportsrecoveryfromawiderangeofFilesystems:
FAT16-anearlyversionoftheFATFilesystem,nowrarelyused
FAT32-commonforexternalstoragemediaanddigitalcameraequipment
exFAT-(ExtendedFileAllocationTable),aproprietaryfilesystemsuitedespeciallyforflashdrives
GPT-GUIDPartitionTable,astandardforthelayoutofthepartitiontableonaphysicalharddisk
NTFS-StandardfilessystemforWindowsVista,Windows7
CDFS-CD/DVDfilesystems(ComingSoon)
MAC-HFS(ComingSoon)
EXT2-Linux(ComingSoon)
RAID-RAIDJBOD,0,1,5,hardwareandsoftware
©CopyrightGetData2009DataRecoverySoftware|www.recovermyfiles.com
InstallingRecoverMyFiles
Important
Ifyouhavesufferedadataloss,youshould,ifpossible,avoidwritingnewdatatothestoragemediaonwhichthefileswerelost.Whennewdataiswrittentoastoragemedia,itcanoverwriteanddestroydeletedfilessothattheycannolongerberecovered.
Avoidinstallingnewprograms,savingnewfiles,orifitisdigitalcameramediatakingnewphotographsorvideountilyouhavehadtheopportunitytoattemptdatarecovery.
WhereShouldIInstallRecoverMyFiles?
Thebestmethodology,ifpossible,istoconnecttheproblemdrivetoanothercomputerasthesecondarydrive.ThisenablesyoutoinstallyourdatarecoverysoftwareontheC:driveofthe'good'computer,andthenscanthesecondary'problem'drivetorecoveryourfiles.ThismethodologymakeitfarlesslikelythatWindows,oryou,willwritenewdatatothedrive.
Ofcoursethismethodologyisnotalwayspractical,asyoumaywellhavelostyourfilesfromyourcurrentC:driveandhavenoalternativethattocontinuetouseWindowsonthisPC.Ifthisisthecase,limityouruseofthecomputeruntilyouhavetheopportunitytosearchforyourdeletedfiles.
RecoverMyFilesisasmallprogram(approximately10mb),soinstallationoftheprogramontotheproblemdrive,whilstnotrecommended,isasmallrisk.
MinimumInstallationRequirements
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
RecoverMyFileshasthefollowingminimuminstallationrequirements:
InstallandrunRecoverMyFileswithAdministratorrights.Thisisrequiredtoobtainlowlevelrecoveryaccesstothedrive.
Windows95,98,ME,NT,2000,XP,2003,Vista,2007
10megabytesofdiskspace
128megabytesofRAM
FilescanonlybesavedtoanalternatedriveordirectlytoaCDorDVD,andcannotbesavedontothesamedrivefromwheretheyarebeingrecovered.Thiscanbeanotherpartitiononyourexistingharddrive,anotherharddrive,USBdrive,networkdrive,servervolume,writeableCDorDVDetc.
InternetDownload-Installation
RecoverMyFilescanbedownloadedfromtheInternetatwww.RecoverMyFiles.com.TheinstallationfiledownloadedfromtheInternetiscalled"RecoverMyFiles-Setup.exe".Runthisprogramandfollowtheinstallationwizard.
InstallingfromCD
InserttheRecoverMyFilesCDintoyoucomputer,selecttheoptiontoinstallRecoverMyFilesandfollowtheonscreeninstructions.OnceyouhaveinstalledfromCD,pressthe"Update"buttontodownloadthelatestversion.
ProgramActivation
Activationdetailsneedstobeenteredintotheprogramtoactivatetheabilitytosaverecoveredfiles.TolearnhowtoactivateRecoverMyFiles,clickhere.
WhatversionnumberdoIhaveinstalled?
Tofindthisinformation,atthetopofthemainprogramscreenintextmenuitems"File|Recover|Help",clickon"Help>About".ThiswillopentheprogramAboutBoxwhichcontainstheinformation.
UpgradefromRecoverMyFilesv3toRecoverMyFilesv4
AdiscountedcostappliesforexistingRecoverMyFilesversion3customerstoupgradetoRecoverMyFilesversion4.Existingversion3customers:
logintoyourGetDatacustomeraccounthere:https://secure.getdata.com/my/(orusingthe'MemberLogin'linkinthefooterofanyGetDatawebsitesuchaswww.recovermyfiles.com).
Login:[theemailaddressusedinyourpurchase]Password:[ifyoudonotknowyourpassword,usethe"sendmemypassword"link]
onceloggedin,locatearecordofyourRecoverMyFilesversion3purchaseandclickontheversion4links;
youwillseethediscountedupgradepriceintheshoppingcart;
checkoutandyourRecoverMyFilesversion4keywillbedisplayedonawebpageandalsosenttoyoubyemail.
ToUpdatetothelatestVersionofRecoverMyFiles
IfyouareupgradingtothelatestversionofRecoverMyFilesthereisnoneedtoun-installpreviousversions.Eitherdownloadandinstallthelatestversionfromwww.recovermyfiles.comorruntheprogramandclickthe"Update"buttoninthetoolbarofthemainprogramscreen(aninternetconnectionisrequired):
UpdatestoRecoverMyFilesversion4arefreeforthelifeofthisversion.
Adiscountedupdatecostwillapplytoexitingcustomerswhopurchasethenextmajorversion,i.e.Version5,whenitisreleased.
Un-Install
Toun-installtheRecoverMyFiles,gototheWindowsControlPanelandselect"Add/RemovePrograms".
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Licensing
EvaluationVersionv'sActivatedVersion
TheRecoverMyFilessoftwareavailablefordownloadfromwww.recovermyfiles.comistheFULLVERSION.Productactivationdetailsareenteredintotheprogramtoactivatetheabilitytosaverecoveredfiles.
WestronglyrecommendthatyourunRecoverMyFilesinevaluationmodefirst.Ifyoufindyourfiles,purchaseaproductactivatekeyandsaveyourfiles.Youdonotneedtodownloadthesoftwareagain.Youdonotneedtorunthesearchasecondtime.
TypesofLicense
SupportsRecoverMyFiles
Standard$69.95
RecoverMyFilesProfessional
$99.95
RecoverMyFilesDataRecoveryTechnician$299.95
FAT32
EXFAT
NTFS
HFS(MAC)ComingSoon Comingsoon Comingsoon
EXT2(Linux)ComingSoon Comingsoon Comingsoon
CDFS(CD/DVD)
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
ComingSoon Comingsoon Comingsoon
AddandScanImageFiles
DD
EnCase
AccessDataFTK
VMWare
SafeBack
AFF
RAIDrecovery
SoftwareKeyActivation*
DongleActivation*
*Aproductactivationkeyisvalidforactivationontwoseparatepersonalcomputers(e.g.personaldesktopandlaptop)
*AnactivationdongleallowsthelicenseofRecoverMyFilestobemovedfromcomputertocomputer.
PurchasingAProductActivationKey
The buttonintheprogramwilllinkdirectlytotheRecoverMyFilesshoppingcart.Whenyouclickonthebuttonyouwillreceiveamessage:
toremindyouthatwebaccesswillwritefilestotheC:drivewillchangeitscontent.IfyouarerecoveringfilesfromyourcurrentC:drivethereisasmallriskofoverwritingdeletedfiles,soyoumaywishtomakethepurchasefromanothercomputer.
Yourproductactivationkeyisdisplayedonawebpageattheendofthepurchaseprocessandisalsobesentbyelectronicmail.Ifthereisadelayinyourcreditcardproviderauthorizingthetransaction,yourregistrationkeywillbeprovidedonlybyemailandonlyaftercreditcardauthorizationtakesplace.
Retailcustomerswillfindtheirproductactivationkeyinsidetheretailbox.
Activationdonglesasentbycourier.Pleaseallow5-10daysdelivery.Couriertrackinginformationwillbeprovidedwithyourpurchase.
UpgradefromRecoverMyFilesv3toRecoverMyFilesv4
AdiscountedcostappliesforexistingRecoverMyFilesversion3customerstoupgradetoRecoverMyFilesversion4.Existingversion3customers:
logintoyourGetDatacustomeraccounthere:https://secure.getdata.com/my/(orusingthe'MemberLogin'linkinthefooterofanyGetDatawebsitesuchas
www.recovermyfiles.com).
Login:[theemailaddressusedinyourpurchase]Password:[ifyoudonotknowyourpassword,usethe"sendmemypassword"link]
onceloggedin,locatearecordofyourRecoverMyFilesversion3purchaseandclickontheversion4links;
youwillseethediscountedupgradepriceintheshoppingcart;
checkoutandyourRecoverMyFilesversion4keywillbedisplayedonawebpageandalsosenttoyoubyemail.
TroubleShooting:
+Activation:LostActivationKey+Activation:MaxActivationsReached+Activation:UpgradefromRecoverMyFilesversion3toversion4
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Activation
Accessingtheprogramactivationscreen
TheRecoverMyFilesproductactivationscreenisaccessedbyclickingon"Help"inthetopmostmenu(notthehelpbutton)andthen"ActivateProduct",orbyclickingthe"SaveFiles"button:
ProductActivation
Therearetwoactivationoptions:
1.ActivateOnline
WherethecomputeronwhichRecoverMyFilesisbeinginstalledisconnectedtotheInternet;
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
2.ActivateManually
WherethecomputeronwhichRecoverMyFilesisbeinginstalledisnotconnectedtotheInternet,anotherInternetconnectedcomputercanbeusedtocollectthenecessaryinformationtoactivate.
Intheproductactivationwindow(shownabove)clickonthelinkto"activateofflinemanually",thenfollowtheinstructionsonthescreenbelow:
1. UsetheInternetconnectedcomputertovisittheactivationwebpagehttps://secure.getdata.com/key/key-activation-offline.php;
2. Enterintothewebpage;
a).Theemailaddressusedinyourpurchase;
b). YourRecoverMyFileslicensekey;and,
c).TheinstallationIDfromtheprogramactivationwindow.
3. TheWebpagewillthenreturna"RegistrationName"andan"ActivationCode".EnterthisinformationintotheRecoverMyFilesproductactivationwindowandclicknext.
SuccessfulActivation
UponsuccessfulactivationofRecoverMyFiles,youwillseethefollowingscreen:
Onceactivatedyouhavetheabilitytosaverecoveredfiles.
TroubleshootingProgramActivation
+Activation:LostActivationKey+Activation:MaxActivationsReached+Activation:UpgradefromRecoverMyFilesversion3toversion4
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
LostActivationKey
TolocateyourRecoverMyFilesproductactivationdetails
IfyouhavelostyourRecoverMyFilesactivationkey,logintoyourwww.getdata.comcustomeraccounthere:https://secure.getdata.com/my/(orusingthe'MemberLogin'linkinthefooterofanyGetDatawebsitesuchaswww.recovermyfiles.com)whereyoucanlocatearecordofyourpurchase,includingyouractivationdetails.
Login:[theemailaddressusedinyourpurchase]Password:[ifyoudonotknowyourpassword,usethe"sendmemypassword"link]
Tocontacttechnicalsupport
Technicalsupportisavailablebycontactingusviathesupportlinkatwww.recovermyfiles.com.Ifyouneedphonesupport,pleasebesuretoincludeyourcontacttelephonenumberwhereyousubmityoursupportticket.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
The"RecoverFiles"search
+Beforeyoubegin-ReadQuickStartTipsHere
Runningthe"RecoverFiles"search
Whenthe"StartRecovery"buttonisselectedintheRecoverMyFilesv4programtoolbar,twosearchoptionsaredisplayed.Thefirstis"RecoverFiles".
The"RecoverFiles"optionsisbestusedwhenyouharddriveisrunningcorrectly,but:
individualfileshavebeendeletedandemptiedfromtheWindowsRecycleBin;
fileshavebeendeletedandbypassedtheWindowsRecycleBin;
fileshavebeendeletedbyavirus,trojanorworm;
afileofthesamenamehassavedoveranotherimportantfile;
fileshavebeenlostbysomeotherunknowncause.
Tosearchfordeletedorlostfiles,clickthe"RecoverFiles"buttonthen"Next"toproceed.(NB:Ifyourdatalossproblemrelatestolossofdata
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
fromtheentiredrive,selectinsteadtrythe"DriveRecovery"option).
SelectingtheDrivetoSearch
Inthe"RecoverFiles"mode,RecoverMyFileswilldisplaythe"logicaldrives",i.e.thedriveletters.Ifyoudonotseethedriveletterthatyouneedtoscan,clickthe"Back"button,selecttheDriveRecoveryoption,andscanthephysicalHardDisk.
Itispossibletosearchonlyonedriveletteratatime.Selectthedrivetosearchbyclickingitwithyourmouse,thenclickthe"Next"buttontoproceed:
DriveSelection:
+DriveSelection:Learnmoreabouttheinformationdisplayedinthe
driveselectionwindow.
+DriveSelection:ThedriveIwishtosearchisnotlisted.
FileRecoveryOptions
Thenextwizardwindowpresentsthefollowingtwosearchoptions:
SearchforDeletedFiles(Recommended)
ADeletedFileisafilethathasbeenemptiedfromtheRecycleBinandmarkedasdeletedbytheFileSystem,butwhichretainssufficientinformationheldintheFileSystemtoberecovered.
Thissearchis"Recommended"because:
ItwillrapidlyscantheFileSystemfordeletedfiles(thesearchwilltakelessthat1houronastandardhomePC);
Iffileswererecentlydeleted,thereisahighprobabilityofsuccess;
Fileslocatedwillhavetheiroriginalfilenamesandfolderstructureintact.
LearnmoreaboutfindingDeletedFileshere.
Thestepsinthescanasshownintheprogresswindoware:
1. "ReadingRecord"-theFileSystemisread;
2. "BuildingDirectoryStructure"-filesystemrecordsfordeletedfilesareidentifiedandthefoldersystemiscreated;
3. "AddingSearchResults"-Theresultsareaddedtothesearchresultsscreen.LearnmoreaboutFileRecoverysearchresultshere.
SearchforDeletedFiles,thensearchforselectedLostFileTypes
ThissearchfirstrunsthesearchforDeletedFiles,asdescribedabove.Itthensequentiallyscanstheremainingareaofthediskfor"LostFiles".
Followingafiledeletion,subsequentactivityonthecomputermayleadtoFileSystemrecordsforthesefilesbeingdestroyed.A"LostFile"isafilethathasbeendeletedwhichnolongerhasaFileSystemrecord(e.g.andentryintheMicrosoftFATorMFT),butthecontentofthefileremainsonthediskandcanberecovered.
Lostfilesarelocatedusingatechniquereferredtoas"datacarving",
bysearchingtofindtheuniqueheader,structureandfooterofthefiletype.LearnmoreaboutsearchingforLostFileshere.
Itissuggestedthatthissearchberunwhen:
Therecommended"Searchfordeletedfiles"optiondidnotfindyourfiles;
Whenyouwishtobecertainthatallpossibledataonthedrivecanbelocatedandrecovered.
Important:Themorefiletypesthatareselected,themoreresourceintensiveisthesesearchandthelongerthesearchwilltake.ItissuggestedthatyoudonotperformaLostFilesearchformorethan10filesatanyonetime.
Thisisasequentialsearchofthedriveandisindicatedintheprogresswindowby"Scanningblockxxxxxofxxxxxforlostfiles":
Asequentialsearchofalargeharddrive,e.g.1TBormorecontainingmanyfilesmaytakeupto24hours.
1. Beforeyoustopthesearch,writedowntheblocknumberthatthesearchisupto,e.g."3,867,514of78,126,048";
2. Pressthestopbutton;
3. ClicktheOPTIONSbuttoninthemainprogramscreen,gototheADVANCEDtabandplaceatickintheboxfor"promptforstartsector"and"StartwithLostFileScan".
4. ClickOKtosavetheseoptions,thenpress"StartRecovery">"DriveRecovery"andenterthestartinglocation
RecoverFilesSearchResults
LearnabouttheRecoverFilessearchresultsscreenhere.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RecoverDrive
Adriverecoverywillattempttorecover,ifpossible,allfilesonthedrivewiththeircompletefileandfolderstructure.
+BeforeyouBegin-ReadQuickStartTipshere
+Whentousethe'RecoverDrive'option
HowRecoveraFormattedDrive
RunRecoverMyFilesandselect"RecoveraDrive"andclick"Next".
Intheexamplebelow,andexternal75GBUSBharddrivecontainingphotoshasbeenaccidentallyformatted.Thedrivecontainedonepartitiononlywhichwasthesizeoftheentiredrive.ClickingonthedriveletterinWindowsExplorershowsthatitnolongercontainsanyfiles.
SelectingtheDrivetoSearch
Whenrunninga"RecoverDrive"itisusuallybesttoselectandsearchtheentire"HardDisk"(learnwhentoselectthedriveletter).
Select"HardDisk#"byclickingitwithyourmouse(asshowninbluebelow),thenpress"Next".
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
Driveselectionproblems:
+DriveSelection:Learnmoreabouttheinformationdisplayedinthedriveselectionwindow.
+DriveSelection:ThedriveIwishtosearchisnotlisted.
RecoverOptions,AutomaticorSelectedFileTypes
Thefollowingscreenpresentstwodriverecoveryoptions:
"Automaticdriverecovery.(Recommended)"
Duringanautomaticdriverecovery,certainpre-selectedfiletypesareusedtoassistinlocatingthemissingfilesystem.RecoverMyFilessearchesforthesefiletypesbylocatingtheheader/structureandfooterandthenusestheinformationfoundtohelppinpointthemissingfilesystem.Thesefilesarecalled"LostFiles"
InAutomaticmode,thepre-selectedLostFilestypesareAvi,EXE,iTunses,Jpeg,MicrosoftExcelandWordandZipfiles(duringan"Automateddriverecovery",clickonOPTIONS>FILETYPEStoviewthepre-selectedfiletype).
LearnmoreaboutLostFileshere.
"Driverecoveryusingselectedfiletypes"
ThisoptionallowstheusertomanuallyselectthefiletypestoassistinlocatingthemissingFilesystem.
Itissuggestedthatyouonlyusethisoptiontochangethepre-selectedfiletypesifyoudonothaveanyofthepre-selectedfiletypesontheproblemdisk.Forexample,iftheproblemdrivehadonlyHTMLfilesonit,itwouldbenecessarytoselecttheHTMLfiletype.
Inmostcasesthecommonpre-selectedfiletypeswillbeadequateandadditionalfiletypeselectionswillNOTberequiredtolocatetheentirefileandfolderstructurecontainingallfiles.
Youmayconsideraddingittothelistifyouhaveaspecificfiletypethatisessentialtorecover.Thebenefitofaddingafiletypesisthatinadditiontohelpinglocatethefilesystem,youaresimultaneouslysearchingfortheLostFiletypebylookingforitsheader,structureandfooter.Ifthefilesystemhasbeendestroyedandcannotberecovered,youmaystillfindtheimportantfileasaLostFile.However,beawarethataddingfiletypeswillslowdownthesearch.Wesuggestthatyoudonotselectmorethan10filetypesatanytime.
IamrunningaDriveRecoveryandthefiletypeIwishtoaddisnotinthelist.
SearchPhase1-PartitionRecovery
Phase1ofthesearchattemptstolocateandrebuildthenentirelostpartitions:
Partitionrecoveryshouldtakebetween1-45minutestocomplete(dependingonthesizeofthedrive,thenumberoffilesthatitcontainsandthespeedofthecomputer/drive).Learnaboutsteps
withinphase1-partitionrecovery.
Ifpartitionsarelocatedandcanberecovered,allofthemissingfoldersandfilesstructurewillbedisplayedunder"Folder"viewattheendofSearchPhase1(inordertofindanddisplaythefullfileandfolderstructure,itisnecessarythatthesearchbeallowedtofullycompletethisphase).
Arecoveredpartitionisshownin"Folder"viewoftheresultsscreenas:
Whilstthesearchisinprogress,expandtherecoveredpartition(usingthe'+')todetermineifyourmissingfileshavebeenlocated.Iftheypartitionwasfoundandyoucanclickonyourmissingfilesandpreviewtheircontent,STOPthesearchandsaveyourfiles.
LearnmoreabouttheDriveRecoverysearchresultsscreenhere.
SearchPhase2-SearchingforFileSystemrecords(FAT/XFAT/MFT)usingselectedfiletypes
OncePhase1ofthesearchiscomplete,Phase2ofthesearchwillautomaticallycommence.Phase2usestheselectedfiletypestohelplocatefilesystemrecordsonthedrive.
Thenumberoffilesystemrecordsfoundisdisplayedintheprogressbar.EachFilesystemRecordrepresentsafilewithitsfullfileandfoldername:
Ifyouareinahurrytorecoveryyourdata:
Whenthenumberof"FilesystemRecords:"foundreachesahighnumber(anaveragehomecomputerhasbetween50,000
and150,000Filesystemrecords),stopsincreasing,andremainsconstant,itmeansthefilesystemrecordslocatedhavebeenread.OnyouraveragehomePCyoushouldreachthispointwithin2hoursofsearching.YoucanpresstheSTOPbutton(notedownthe'block'numberthatthesearchisuptoincaseyouwishtorecommencethesearchatalatertime);
or,iftimeisnotaconcerntoyou,letthesearchruntotheend.
Onceyouhavestoppedthesearch,orthesearchfinishes,thesearchresultswillbuildanddisplayin"Folder"viewoftheresultsscreenasa"VirtualPartition".Avirtualpartitionisdisplayedintheresultsscreenas:
Expandthesearchresults(usingthe'+')todetermineifyourmissingfileshavebeenlocated.
LearnmoreabouttheDriveRecoversearchresultsscreenhere.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RecoverDrive
Adriverecoverywillattempttorecover,ifpossible,allfilesonthedrivewiththeircompletefileandfolderstructure.
+BeforeyouBegin-ReadQuickStartTipshere
+Whentousethe'RecoverDrive'option
AnewinstallationofWindowshaslostmyfiles
ItisverycommontosituationforausertoendupwithafreshinstallationofWindowswiththelossofallpreviousdata.Commonreasonsare:
accidentallyformattedandreinstalledWindowsontothewrongdrive;
asystemcrashleftwindowsinoperable,soWindowswasreinstalledonthedrivetogetthecomputerupandrunningagain.
Don'tpanic.Inthissituation,themajorityofdatacanberecovered.
ThenewinstallationofWindowshasoverwrittensomeolddataonthefirstpartofyourdrive.However,usuallythefirstpartofthedriveiswheretheoldWindowsinstallationwassofewusercreatedfilesareharmed.
Important:AvoidinstallinganynewprogramsonthenewinstallationofWindows-readthe"BeforeyouBegin"quickstartguideonthispage.
HowRecoveraformatteddrivewithanewinstallationofWindows
RunRecoverMyFilesandselect"RecoveraDrive"andclick"Next".
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
SelectingtheDrivetoSearch
Whenrunninga"RecoverDrive"itisusuallybesttoselectandsearchtheentire"HardDisk"(learnwhentoselectthedriveletter).
Select"HardDisk#"byclickingitwithyourmouse(asshowninbluebelow),thenpress"Next".
Driveselectionproblems:
+DriveSelection:Learnmoreabouttheinformationdisplayedinthedriveselectionwindow.
+DriveSelection:ThedriveIwishtosearchisnotlisted.
RecoverOptions,AutomaticorSelectedFileTypes
Thefollowingscreenpresentstwodriverecoveryoptions:
"Automaticdriverecovery.(Recommended)"
Duringanautomaticdriverecovery,certainpre-selectedfiletypesareusedtoassistinlocatingthemissingfilesystem.RecoverMyFilessearchesforthesefiletypesbylocatingtheheader/structureandfooterandthenusestheinformationfoundtohelppinpointthemissingfilesystem.Thesefilesarecalled"LostFiles"
InAutomaticmode,thepre-selectedLostFilestypesareAvi,EXE,iTunses,Jpeg,MicrosoftExcelandWordandZipfiles(duringan"Automateddriverecovery",clickonOPTIONS>FILETYPEStoviewthepre-selectedfiletype).
LearnmoreaboutLostFileshere.
"Driverecoveryusingselectedfiletypes"
ThisoptionallowstheusertomanuallyselectthefiletypestoassistinlocatingthemissingFilesystem.
Itissuggestedthatyouonlyusethisoptiontochangethepre-selectedfiletypesifyoudonothaveanyofthepre-selectedfiletypesontheproblemdisk.Forexample,iftheproblemdrivehadonlyHTMLfilesonit,itwouldbenecessarytoselecttheHTMLfiletype.
Inmostcasesthecommonpre-selectedfiletypeswillbeadequateandadditionalfiletypeselectionswillNOTberequiredtolocatetheentirefileandfolderstructurecontainingallfiles.
Youmayconsideraddingittothelistifyouhaveaspecificfiletypethatisessentialtorecover.Thebenefitofaddingafiletypesisthatinadditiontohelpinglocatethefilesystem,youaresimultaneouslysearchingfortheLostFiletypebylookingforitsheader,structureandfooter.Ifthefilesystemhasbeendestroyedandcannotberecovered,youmaystillfindtheimportantfileasaLostFile.However,beawarethataddingfiletypeswillslowdownthesearch.Wesuggestthatyoudonotselectmorethan10filetypesatanytime.
IamrunningaDriveRecoveryandthefiletypeIwishtoaddisnotinthelist.
SearchPhase1-PartitionRecovery
Phase1ofthesearchattemptstolocateandrebuildthenentirelostpartitions:
Partitionrecoveryshouldtakebetween1-45minutestocomplete(dependingonthesizeofthedrive,thenumberoffilesthatitcontainsandthespeedofthecomputer/drive).Learnaboutstepswithinphase1-partitionrecovery.
Ifpartitionsarelocatedandcanberecovered,allofthemissingfoldersandfilesstructurewillbedisplayedunder"Folder"viewattheendofSearchPhase1(inordertofindanddisplaythefullfileandfolderstructure,itisnecessarythatthesearchbeallowedtofullycompletethisphase).
Arecoveredpartitionisshownin"Folder"viewoftheresultsscreenas:
Whilstthesearchisinprogress,expandtherecoveredpartition(usingthe'+')todetermineifyourmissingfileshavebeenlocated.Iftheypartitionwasfoundandyoucanclickonyourmissingfilesandpreviewtheircontent,STOPthesearchandsaveyourfiles.
LearnmoreabouttheDriveRecoverysearchresultsscreenhere.
Phase1ofthissearchislikelyonlytolocatethenewinstallationofWindows(asitistheonlyexistingfilesystemonthecurrentdrive).Inthissituation,itismostlikelythatyouwillneedtoproceedthroughPhase2ofthesearchtorecoverytheunderlyinguserdata.
SearchPhase2-SearchingforFileSystemrecords(FAT/XFAT/MFT)usingselectedfiletypes
OncePhase1ofthesearchiscomplete,Phase2ofthesearchwill
automaticallycommence.Phase2usestheselectedfiletypestohelplocatefilesystemrecordsonthedrive.
Thenumberoffilesystemrecordsfoundisdisplayedintheprogressbar.EachFilesystemRecordrepresentsafilewithitsfullfileandfoldername:
Ifyouareinahurrytorecoveryyourdata:
Whenthenumberof"FilesystemRecords:"foundreachesahighnumber(anaveragehomecomputerhasbetween50,000and150,000Filesystemrecords),stopsincreasing,andremainsconstant,itmeansthefilesystemrecordslocatedhavebeenread.OnyouraveragehomePCyoushouldreachthispointwithin2hoursofsearching.YoucanpresstheSTOPbutton(notedownthe'block'numberthatthesearchisuptoincaseyouwishtorecommencethesearchatalatertime);
or,iftimeisnotaconcerntoyou,letthesearchruntotheend.
Onceyouhavestoppedthesearch,orthesearchfinishes,thesearchresultswillbuildanddisplayin"Folder"viewoftheresultsscreenasa"VirtualPartition".Avirtualpartitionisdisplayedintheresultsscreenas:
Expandthesearchresults(usingthe'+')todetermineifyourmissingfileshavebeenlocated.
LearnmoreabouttheDriveRecoversearchresultsscreenhere.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
DriveRecovery
Adriverecoverywillattempttorecover,ifpossible,allfilesonthedrivewiththeircompletefileandfolderstructure.
+BeforeyouBegin-ReadQuickStartTipshere
+Whentousethe'RecoverDrive'option
AWindowsSystemRecovery/Repair/Restorelostmyfiles
Userwhohaveattemptedtosolveacomputerproblemusing;
aWindowsrecoveryCDtorepair/restore;
theWindowsrecoveryconsole;
usingaWindowsrestorepoint,
mayfindthattheRecovery/Repair/Restoreprocesshasremovedaccesstousercreatedfilesonthedisk.
Thissituationcanbecomplex.WerecommendfirstfollowingtheseDriveRecoveryinstructionsbelow.Iffilesarenotfound,nextruna"RecoverFiles"inmanualmodesearchingforthespecificlostfiletypes.
HowtorecoverfilesfromaWindowsRecovery/Repair/Restore
RunRecoverMyFilesandselect"RecoveraDrive"andclick"Next".
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
SelectingtheDrivetoSearch
Whenrunninga"RecoverDrive"itisusuallybesttoselectandsearchtheentire"HardDisk"(learnwhentoselectthedriveletter).
Select"HardDisk#"byclickingitwithyourmouse(asshowninbluebelow),thenpress"Next".
Driveselectionproblems:
+DriveSelection:Learnmoreabouttheinformationdisplayedinthedriveselectionwindow.
+DriveSelection:ThedriveIwishtosearchisnotlisted.
RecoverOptions,AutomaticorSelectedFileTypes
Thefollowingscreenpresentstwodriverecoveryoptions:
"Automaticdriverecovery.(Recommended)"
Duringanautomaticdriverecovery,certainpre-selectedfiletypesareusedtoassistinlocatingthemissingfilesystem.RecoverMyFilessearchesforthesefiletypesbylocatingtheheader/structureandfooterandthenusestheinformationfoundtohelppinpointthemissingfilesystem.Thesefilesare
called"LostFiles"
InAutomaticmode,thepre-selectedLostFilestypesareAvi,EXE,iTunses,Jpeg,MicrosoftExcelandWordandZipfiles(duringan"Automateddriverecovery",clickonOPTIONS>FILETYPEStoviewthepre-selectedfiletype).
LearnmoreaboutLostFileshere.
"Driverecoveryusingselectedfiletypes"
ThisoptionallowstheusertomanuallyselectthefiletypestoassistinlocatingthemissingFilesystem.
Itissuggestedthatyouonlyusethisoptiontochangethepre-selectedfiletypesifyoudonothaveanyofthepre-selectedfiletypesontheproblemdisk.Forexample,iftheproblemdrivehadonlyHTMLfilesonit,itwouldbenecessarytoselecttheHTMLfiletype.
Inmostcasesthecommonpre-selectedfiletypeswillbeadequateandadditionalfiletypeselectionswillNOTberequiredtolocatetheentirefileandfolderstructurecontainingallfiles.
Youmayconsideraddingittothelistifyouhaveaspecificfiletypethatisessentialtorecover.Thebenefitofaddingafiletypesisthatinadditiontohelpinglocatethefilesystem,youaresimultaneouslysearchingfortheLostFiletypebylookingforitsheader,structureandfooter.Ifthefilesystemhasbeendestroyedandcannotberecovered,youmaystillfindtheimportantfileasaLostFile.However,beawarethataddingfiletypeswillslowdownthesearch.Wesuggestthatyoudonotselectmorethan10filetypesatanytime.
IamrunningaDriveRecoveryandthefiletypeIwishtoaddisnotinthelist.
SearchPhase1-PartitionRecovery
Phase1ofthesearchattemptstolocateandrebuildthenentirelostpartitions:
Partitionrecoveryshouldtakebetween1-45minutestocomplete(dependingonthesizeofthedrive,thenumberoffilesthatitcontainsandthespeedofthecomputer/drive).Learnaboutstepswithinphase1-partitionrecovery.
Ifpartitionsarelocatedandcanberecovered,allofthemissingfoldersandfilesstructurewillbedisplayedunder"Folder"viewattheendofSearchPhase1(inordertofindanddisplaythefullfileandfolderstructure,itisnecessarythatthesearchbeallowedtofullycompletethisphase).
Arecoveredpartitionisshownin"Folder"viewoftheresultsscreenas:
Whilstthesearchisinprogress,expandtherecoveredpartition(usingthe'+')todetermineifyourmissingfileshavebeenlocated.Iftheypartitionwasfoundandyoucanclickonyourmissingfilesandpreviewtheircontent,STOPthesearchandsaveyourfiles.
LearnmoreabouttheDriveRecoverysearchresultsscreenhere.
Phase1ofthissearchislikelyonlytolocatethenewinstallationofWindows(asitistheonlyexistingfilesystemonthecurrentdrive).Inthissituation,itismostlikelythatyouwillneedtoproceedthroughPhase2ofthesearchtorecoverytheunderlyinguserdata.
SearchPhase2-SearchingforFileSystemrecords(FAT/XFAT/MFT)usingselectedfiletypes
OncePhase1ofthesearchiscomplete,Phase2ofthesearchwill
automaticallycommence.Phase2usestheselectedfiletypestohelplocatefilesystemrecordsonthedrive.
Thenumberoffilesystemrecordsfoundisdisplayedintheprogressbar.EachFilesystemRecordrepresentsafilewithitsfullfileandfoldername:
Ifyouareinahurrytorecoveryyourdata:
Whenthenumberof"FilesystemRecords:"foundreachesahighnumber(anaveragehomecomputerhasbetween50,000and150,000Filesystemrecords),stopsincreasing,andremainsconstant,itmeansthefilesystemrecordslocatedhavebeenread.OnyouraveragehomePCyoushouldreachthispointwithin2hoursofsearching.YoucanpresstheSTOPbutton(notedownthe'block'numberthatthesearchisuptoincaseyouwishtorecommencethesearchatalatertime);
or,iftimeisnotaconcerntoyou,letthesearchruntotheend.
Onceyouhavestoppedthesearch,orthesearchfinishes,thesearchresultswillbuildanddisplayin"Folder"viewoftheresultsscreenasa"VirtualPartition".Avirtualpartitionisdisplayedintheresultsscreenas:
Expandthesearchresults(usingthe'+')todetermineifyourmissingfileshavebeenlocated.
LearnmoreabouttheDriveRecoversearchresultsscreenhere.
Recoveryinthissituationcanbecomplex.IffilesarenotfoundintheDriveRecoverysearch,nextruna"FilesRecovery"inmanualmode
searchingforthespecificlostfiletypes.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RecoverDrive
Adriverecoverywillattempttorecover,ifpossible,allfilesonthedrivewiththeircompletefileandfolderstructure.
+BeforeyouBegin-ReadQuickStartTipshere
+Whentousethe'RecoverDrive'option
WhatisaRAWharddisk
ARAWorUnallocatedharddriveisonewhichdoesnotcontainarecognizedpartitionandthereforewillnotshowupasadriveletteronyourcomputer.Thisisusuallybecauseyourexistingpartitionhasbecomecorruptandisnolongerrecognizedbytheoperatingsystem.Commoncausesaremaliciousvirusinfection,orasystemcrash.
ThetermRAWmeans"nothavingundergoneprocessesofpreparing,dressing,finishing,refining,ormanufacture",whichdescribeshowharddiskwereoncesentfromthefactory,withoutapartition.RAWandUnallocatedarethetermsusedinWindowsDiskManagement(rightclickonMyComputer>Manage>DiskManagement)todescribethestateofthedrive:
RAWandUnallocatedharddrivesarerelativelysimpletorecoverasitisusuallyonlythepartitioninformationthathasbecomecorruptandtheremainingdataisintact.Recoveryoffullfileandfolderstructureispossible.
HowtoRecoveraRAW,Unallocatedormissingdisk
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
RunRecoverMyFilesandselect"RecoveraDrive"andclick"Next".
SelectingtheDrivetoSearch
Whenrunninga"RecoverDrive"itisusuallybesttoselectandsearchtheentire"HardDisk"(learnwhentoselectthedriveletter).
Select"HardDisk#"byclickingitwithyourmouse(asshowninbluebelow),thenpress"Next".
Driveselectionproblems:
+DriveSelection:Learnmoreabouttheinformationdisplayedinthedriveselectionwindow.
+DriveSelection:ThedriveIwishtosearchisnotlisted.
IamrunningaDriveRecoveryandthefiletypeIwishtoaddisnotinthelist.
SearchPhase1-PartitionRecovery
Phase1ofthesearchattemptstolocateandrebuildthenentirelostpartitions:
Partitionrecoveryshouldtakebetween1-45minutestocomplete(dependingonthesizeofthedrive,thenumberoffilesthatitcontainsandthespeedofthecomputer/drive).Learnaboutstepswithinphase1-partitionrecovery.
Ifpartitionsarelocatedandcanberecovered,allofthemissingfoldersandfilesstructurewillbedisplayedunder"Folder"viewattheendofSearchPhase1(inordertofindanddisplaythefullfileandfolderstructure,itisnecessarythatthesearchbeallowedtofullycompletethisphase).
Arecoveredpartitionisshownin"Folder"viewoftheresultsscreenas:
Whilstthesearchisinprogress,expandtherecoveredpartition(usingthe'+')todetermineifyourmissingfileshavebeenlocated.Iftheypartitionwasfoundandyoucanclickonyourmissingfilesandpreviewtheircontent,STOPthesearchandsaveyourfiles.
LearnmoreabouttheDriveRecoverysearchresultsscreenhere.
SearchPhase2-SearchingforFileSystemrecords(FAT/XFAT/MFT)usingselectedfiletypes
OncePhase1ofthesearchiscomplete,Phase2ofthesearchwillautomaticallycommence.Phase2usestheselectedfiletypestohelplocatefilesystemrecordsonthedrive.
Thenumberoffilesystemrecordsfoundisdisplayedintheprogressbar.EachFilesystemRecordrepresentsafilewithitsfullfileandfoldername:
Ifyouareinahurrytorecoveryyourdata:
Whenthenumberof"FilesystemRecords:"foundreachesahighnumber(anaveragehomecomputerhasbetween50,000and150,000Filesystemrecords),stopsincreasing,andremainsconstant,itmeansthefilesystemrecordslocatedhavebeenread.OnyouraveragehomePCyoushouldreachthispointwithin2hoursofsearching.YoucanpresstheSTOPbutton(notedownthe'block'numberthatthesearchisuptoincaseyouwishtorecommencethesearchatalatertime);
or,iftimeisnotaconcerntoyou,letthesearchruntotheend.
Onceyouhavestoppedthesearch,orthesearchfinishes,thesearchresultswillbuildanddisplayin"Folder"viewoftheresultsscreenasa"VirtualPartition".Avirtualpartitionisdisplayedintheresultsscreenas:
Expandthesearchresults(usingthe'+')todetermineifyourmissingfileshavebeenlocated.
LearnmoreabouttheDriveRecoversearchresultsscreenhere.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RecoverDrive
Adriverecoverywillattempttorecover,ifpossible,allfilesonthedrivewiththeircompletefileandfolderstructure.
+BeforeyouBegin-ReadQuickStartTipshere
+Whentousethe'DriveRecovery'option
WhatisaCorruptDrive?
AcorruptdrivegenerallymeansthatthereisanerrorwithyourFilesystem.
Thiscanmeanthatsomeofthefilesandfoldersonyourdrivedisplaycorrectly,whilstothersappearcorruptormissingaltogether.YoumayalsoexperienceWindowsCHKDSKattemptingtofixyourcorruptdrive(andpossiblymakingthingsworse).
Acorruptdrivecanbeamorecomplexsituationtorecoverfrom,asitmayonlypartiallyeffectyourfiles.Ifyoudonotknownthereasonforthecorruption,makesureyoubackupanyremainingdataofvalueontoanotherstoragemedia,asthestabilityoftheproblemdrivecannotbeassured.
HowtoRecoveraCorruptDrive
Attemptingtorecoverfilesfromacorruptdriveneedsawellroundedapproach.Successfullyrecoveringmissingdatacanusuallybeachievedbyacombinedsearchstrategy.Wesuggest:
1. FollowtheinstructionstorecoveraFormattedDrive;ifyoudonotfindyourfiles;
2. FollowtheinstructionstorecoverDeletedandLost
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
Files.
3. iftheabovetwooptionsdonotwork,itcanbeusefultoignoretheexistingfilesystemandperformasequentialscanovertheentiredriveforspecificfiletypesTodothis:
clickOptions>Advanced>select'StartwithaLostFilescan'and'Scanforlostfilesacrossthewholedevice(andnotonlyinthefreespace)'.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
UnderstandingSearchResults
RecoverDrive
ARecoverDrivesearchistargetedattherecoveryofpartitionsfromaformatted,corrupt,raworunallocatedharddrive.Asuccessfulrecoveryshouldlocateanddisplaythefullfileandfolderstructureinthesearchresultsscreen.
Ina"RecoverDrive",itusuallythe"Folder"viewwhichhasmostrelevance,asitdisplaysthefileandfolderstructureoftherecoveredfiles(shownasarea4inthisscreen-shot).Driverecoveryresultsfallintothreecategories:
RecoveredPartitions
WhenavalidexistingpartitionislocatedonadriveitisrepresentedinFolderviewasfollows:
Thedescriptionofthispartitionis:
"@32256"representsthesectoronthedrivewherethepartitionwaslocated
"[NAME]"(ifpresent)representsthevolumenameofthepartition
"(2)"representsthenumberofsubfoldersthatitcontains.
Clickonthe+signtoexpandthepartitiontoviewthesubfoldersthatitcontains.Clickonindividualfilestodisplaythepropertiesfortheselectedfileandapreviewofthefile.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
RecoveredVirtualPartitions
Avirtualpartitionisessentiallytheoldunderlyingpartitiononadrive.Forexample,whenaharddiskisformattedandWindowsisreinstalled,theexistingnewinstallationofWindowswillberecoveredastheactivepartition(describedabove)withtheoldunderlyingpartitionrecoveredasthevirtualpartition.AvirtualpartitionisrepresentedinFolderviewasfollows:
VirtualPartition(FAT)-representsthetypeofpartitionlocated
"@19513856"representsthesectoronthedrivewherethepartitionwaslocated
"[NAME]"-(ifanameexists)representsthevolumenameofthepartition
"(180)"representsthenumberofsubfoldersthatitcontains.
Clickonthe+signtoexpandthepartitiontoviewthesubfoldersthatitcontains.
Sometimesincompleteor'ghost'partitionscanbelocated.Eachpartitionshownin"Folder"viewshouldbecheckedto
seeifitcontainsvaliddata.Theprimarytestiswhetherindividualfilescontainedintherecoveredpartitioniswhetherindividualfilescanbedisplayedinthepreviewwindow.
LostFileResults
InDriveRecovermode,'LostFiles'arethefiletypesthatwereselected(eitherpre-selectedinautomaticmode,ormanuallyselected)toaidintheidentificationofthefilesystem.TheyarerepresentedinFolderviewas:
"(92)"representsthenumberoffilesthatitcontains.
Clickonthe+signtoexpandthepartitiontoviewthefilesthatitcontains.
IftherecoveryofpartitionswasNOTsuccessful(oronlypartiallysuccessful),LostFilescanbeimportantastheywillstillgiveaccesstoyourlostdata(butwithoutoriginalfilenamesorfolderstructure).LearnmoreaboutLostFileshere.
Ifpartitionrecoverywasnotsuccessful,itissuggestthatyourunaseconddriverecovery,usingselectedfiletypes,tofindyourimportantfiles.
GeneralInformationabouttheSearchResultsScreen
TheRecoverMyFilessearchresultsscreenisbrokendowninto8areas,asshowninthisscreen-shot.
1.TextMenu
Thetextmenuiswherebasicfunctionsareperformed,including:
Savingorprintingalistofsearchresults
Savingsearchresults
Activatingthesoftware
Displayingthesoftwareversioninformation
2.Toolbarbuttons
Thetextmenuiswherebasicfunctionsareperformed,including:
"StartRecovery"startsthesearchprocess
"SaveFiles"isusedtosavethesearchresults
"Options"enablesthesettingofprogramoptions
"Update"checksforavailableupdates(internetaccessrequired)
"Help"opensthishelpfile.
3.SearchProgress
Thesearchprogressarea(showninthescreen-shotasarea3)containsimportantinformationaboutthesearch.
FilesFound
InaFilerecovery,the'FilesFound'numberrepresentseachDeletedFileandeachLostFilefound.
InDriverecovermode,the'FilesFound'numberrepresentseachLostFilefoundandeachfilefoundinarecoveredpartition.
Filesystemrecords
FilesystemrecordsindicatewhereamissingFilesystemhasbeenfound.EachFilesystemrecordrepresentsafilewithitsfullfileandfoldername.
TheFilesystemrecordsnumbercanbeusedasaguidetoidentifywhenaDriveRecoverycanbestopped(withouttheneedtoletthesearchruntotheend).LearnmoreaboutFilesystemrecordshere.
4.ViewSearchResults
RecoverMyFilesmakessearchresultsavailableunderfourdifferentviews,accessbyclickingonthefollowingtabs(asshowninarea2ofthisscreen-shot):
Folderview
The"FolderTab"isusedtodisplaythefileandfolderstructureofthesearchresultsandissimilartohowWindowsdisplaysthefilesandfoldersinWindowsExplorer.LearnmoreabouttheFoldertabhere.
FileTypeview
FileTypeviewlistsfilesaccordingtotheirextension.Thiscanbeusedasafastwaytolocateafilewhenthetypeisknowbuttheoriginalfolderlocationisnot.The"OtherExtensions"foldercontainsallotherfileextensionsnotspecificallyselectedinthesearch.
Dateview
The"Date"viewsortsfilesbydate.LearnmoreabouttheDatetabhere
Find
TheFindtabisusedtosearchthroughtheexistingsearchresultsforrelevantfilesbasedonyourselectedsearchcriteria.LearnmoreabouttheFindtabLearnmoreabouttheFindTabhere.
5.Preview(andEventLog)
Thefilepreviewareisinthreewindows:5a,selecttheindividualfile;5b,viewthefileproperties;and5c,previewthefile(seescreen-shot).Thepreviewwindowsmaydisplaythefollowingmessages:
"Apreviewisnotavailableforthisfiletype":RecoverMyFileshasexaminedthefileheaderanddeterminedthatthefiletypesdoesnotsupportapreview;
"Corruptfile,previewnotavailable":RecoverMyFileshasexaminedthefileheaderanddeterminedthatitisafiletypethatcanbepreviewed,howeverthedatainsidethefileisdamagedandapreviewofthefilecannotbedisplayed.Itisunlikelythatwhenafilethatdisplaysthismessageissavedthatitwillopenproperly.
6.InformationBar
Typeofsearch
Thebottomlefthandcornerofthesearchresultsscreenidentifiesif"FilesRecovery"or"DriveRecovery"modewasselected.
Typeoflogging
Displaystheloggingmodethatiscurrentlybeingused.LoggingisdisplayedintheEventLogtabinsection5a(asshowninthisscreen-shot).
NormalLogging:Normalloggingprovidesinformationabouttherecoveryprocess.
DebugLogging:Debuglogginggivesadditionalinformationabouttherecoveryprocess.Debugloggingisresourceintensiveandwillslowdownasearch.ItisrecommendedthatyouonlyusedebugloggingmodewheninstructedtodosobyGetDatasupportstaff.Rightclickonthelogscreentocopytheinformationtothewindowsclipboard.
Selecteditemstobesaved
Thisshowsthenumberoffilesselectedtobesavedandthetotalsizeofthefilesselected,e.g."Selecteditems25(22.3mb)".Inthisexample,aminimumof23megabytesisrequiredonanexternaldrivetosavethefiles.Learnaboutsavingfileshere.
Searchduration
Thedurationofthesearchisdisplayedinthebottomrighthandcornerofthemainprogramscreen.
Troubleshooting
+SearchProgress:Thesearchisveryslow-howdoIspeeditup?+SearchResults:LostFilesareallthesamesize(e.g.1024kb)+SearchResults:TherecoveredfiledoesnotcontainvaliddataSeethefulltroubleshootingguidehere
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RAID1Recovery
RAID1isamirroredsetwithparity.Typically,itconsistsoftwophysicaldrives,onebeinganexactcopyoftheother.TheRAIDArraycontinuestooperatesolongasatleastonedriveisfunctioning.UsingRAID1withaseparatecontrollerforeachdiskissometimescalledduplexing.
Datarecoverycanbeperformedoneitherdrive.FollowtheinstructionsforaDriveRecovery.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
JBODRAIDRecovery
JBOD(JustaBunchOfDisks)isatermtodescribethegroupingofodd-sizeddrivesintoonelargerusefuldrive.Foreexample,aJBODcouldcombine3GB,15GB,5.5GB,and12GBdrivesintoalogicaldriveat35.5GB,whichisoftenmoreusefulthantheindividualdrivesseparately.
IftheJBODdriveisrunningnormallyitcanbeseenandsearchwithRecoverMyFileslikeanyotherdrive.IftheJBODdrivehasanerrororisnolongerseenasadrive,theproceedwiththeRAIDrecovery.
ToRecovertheRAID:
1. EnsuretheproblemRAIDdrivesareproperlyconnectedtoyourcomputer.Ensurethatyoucanhearthedrivesspinningandthattherearenosigns(orsounds)ofaphysicallyfaileddrive;
2. RunRecoverMyFilesv4,selectthe"RecoverDrive"pathandclickNext;
3. IntheDriveSelectionwindow,clickonthebutton.ThisopenstheRAIDconfigurationwindow.Clickhereforasummaryoffunctionsinthiswindow.;
4. IntheAddRaidwindow,selectthetypeofRAIDyouaretryingtorecoverandclickthe buttonto
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
addtheRAIDdrives(Note:ifyouhavetakenimagecopiesofthedrive[DD,RAW,EnCaseetc]usethe"AddImage..."button);
IstheRAIDaHardwareRAIDorSoftwareRAID?
Idonotknow
IhaveasoftwareRAID(wherecomputersoftwarealoneisresponsibleformanagingtheRAIDdisks).
IhaveahardwareRAID(whereaphysicaldevice,e.g.aRAIDcardpluggedintomycomputer)isresponsibleformanagingtheRAIDdisks.
Onceadded,selectandsearchtheRAIDdrive
OncetheRAIDhasbeenaddedtothelistofavailabledrives,selecttheRAIDasthedrivetosearchandclickNext:
TheRAIDdrivecannowbesearchlikeanyotherdriveonyoursystem.Inmostcases,becauseoftheinitialproblemwiththeRAID,itwillbebesttoruntheRecoverDrivemode.However,itisalsopossibletosearchthedriveinRecoverFilesmode.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RAID0Recovery
ARAID0(alsoknownasastripesetorstripedvolume)splitsdataevenlyacrosstwoormoredisks(striped)withnoparityinformationforredundancy.ItisimportanttonotethatRAID0wasnotoneoftheoriginalRAIDlevelsandprovidesnodataredundancy.RAID0isnormallyusedtoincreaseperformance,althoughitcanalsobeusedasawaytocreateasmallnumberoflargevirtualdisksoutofalargenumberofsmallphysicalones.
ARAID0canbecreatedwithdisksofdifferingsizes,butthestoragespaceaddedtothearraybyeachdiskislimitedtothesizeofthesmallestdisk.Forexample,ifa120GBdiskisstripedtogetherwitha100GBdisk,thesizeofthearraywillbe200GB.
ToRecovertheRAID:
1. EnsuretheproblemRAIDdrivesareproperlyconnectedtoyourcomputer.Ensurethatyoucanhearthedrivesspinningandthattherearenosigns(orsounds)ofaphysicallyfaileddrive;
2. RunRecoverMyFilesv4,selectthe"RecoverDrive"pathandclickNext;
3. IntheDriveSelectionwindow,clickonthebutton.ThisopenstheRAIDconfigurationwindow.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
Clickhereforasummaryoffunctionsinthiswindow.;
4. IntheAddRaidwindow,selectthetypeofRAIDyouaretryingtorecoverandclickthe buttontoaddtheRAIDdrives(Note:ifyouhavetakenimagecopiesofthedrive[DD,RAW,EnCaseetc]usethe"AddImage..."button);
IstheRAIDaHardwareRAIDorSoftwareRAID?
Idonotknow
IhaveasoftwareRAID(wherecomputersoftwarealoneisresponsibleformanagingtheRAIDdisks).
IhaveahardwareRAID(whereaphysicaldevice,e.g.aRAIDcardpluggedintomycomputer)isresponsibleformanagingtheRAIDdisks.
Onceadded,selectandsearchtheRAIDdrive
OncetheRAIDhasbeenaddedtothelistofavailabledrives,selecttheRAIDasthedrivetosearchandclickNext:
TheRAIDdrivecannowbesearchlikeanyotherdriveonyoursystem.Inmostcases,becauseoftheinitialproblemwiththeRAID,itwillbebesttoruntheRecoverDrivemode.However,itisalsopossibletosearchthedriveinRecoverFilesmode.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RAID5Recovery
ARAID5usesblock-levelstripingwithparitydatadistributedacrossallmemberdisks.Distributedparitymeansthatifasingledrivefailsthearrayisnotdestroyed.Uponadrivefailure,anysubsequentdrivereadscanbecalculatedfromthedistributedparityofthefunctioningdrives.Asingledrivefailureinthesetwillresultinreducedperformanceoftheentiresetuntilthefaileddrivehasbeenreplacedandrebuilt.
ToRecovertheRAID:
1. EnsuretheproblemRAIDdrivesareproperlyconnectedtoyourcomputer.Ensurethatyoucanhearthedrivesspinningandthattherearenosigns(orsounds)ofaphysicallyfaileddrive;
2. RunRecoverMyFilesv4,selectthe"RecoverDrive"pathandclickNext;
3. IntheDriveSelectionwindow,clickonthebutton.ThisopenstheRAIDconfigurationwindow.Clickhereforasummaryoffunctionsinthiswindow.;
4. IntheAddRaidwindow,selectthetypeofRAIDyouaretryingtorecoverandclickthe buttontoaddtheRAIDdrives(Note:ifyouhavetakenimagecopiesofthedrive[DD,RAW,EnCaseetc]usethe
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
"AddImage..."button);
IstheRAIDaHardwareRAIDorSoftwareRAID?
Idonotknow
IhaveasoftwareRAID(wherecomputersoftwarealoneisresponsibleformanagingtheRAIDdisks).
IhaveahardwareRAID(whereaphysicaldevice,e.g.aRAIDcardpluggedintomycomputer)isresponsibleformanagingtheRAIDdisks.
Onceadded,selectandsearchtheRAIDdrive
OncetheRAIDhasbeenaddedtothelistofavailabledrives,selecttheRAIDasthedrivetosearchandclickNext:
TheRAIDdrivecannowbesearchlikeanyotherdriveonyoursystem.Inmostcases,becauseoftheinitialproblemwiththeRAID,itwillbebesttoruntheRecoverDrivemode.However,itisalsopossibletosearchthedriveinRecoverFilesmode.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
iPodRecovery
LossofmusicfilesfromaniPodisacommonoccurrence.Inmostsituations,themusicfilescanberecoveredfromtheiPodandsavedbacktoaPC.Selectyoursituationbelow:
+IPressedtheiTunesRestoreButton/MyiPodwasRestoredtoFactorySettings
+ISyncedmyiPodwithanEmptyiTunesLibrary
+ISyncedanotheriTunesLibrarytoMyiPod
+MyiPodhasaSadFaceicon
+IwanttocopythemusicoffmyiPodandputitonmycomputer
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
MACRecovery
ItispossibletorecoveraMacintoshdriveusingRecoverMyFiles.
NOTE:RecoverMyFileswillNOTrunonaMacintosh.ItisnecessarytoconnecttheproblemMACdrivetoaWindowsPCandthenuseRecoverMyFilesinstalledontheWindowsPCtosearchforandrecoverfilesfromtheMACdrive.
TheeasiestoptionisusuallytoconnecttheMACdrivetotheWindowsPCusingaUSBdriveenclosure.
Oncethedriveisconnected,followthe"RecoverDrive"instructions.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Saving
Saveandre-loadsearchresults
RecoverMyFilesv4hastheabilitytosavesearchresultssothattheycanbereloadedandusedatalatertime.Resultsaresavedintoa.rsvfile.
Important:Asaved-search.rsvfileisarecordofsearchresultsatthepointintimewhenthefilewascreated.
Ifdataissubsequentlywrittentotheproblemmedia,itmayoverwriteanddestroyfileslistedinthesaved-search.rsvfileandconsequentlyreducetheaccuracybywhichitcanbeusedatalatertime.
Whenconductingdatarecoveryitisimportanttominimizetheuseoftheproblemmediauntilsuchtimeasthedatarecoveryattemptshavebeencompleted.
ToSaveSearchResults
1. Inthetextmenuatthetopofthemainprogramscreenselect"Recover>SaveSearch..."
2. Selectthelocationandfilenamewhereyouwouldliketosavethesearchresults.
RecoverMyFilesDataRecoverySoftware|EnglishV4.xx___________________________________________________
ToLoadSearchResults
1. Ensuretheoriginalmediausedtocreatethesaved-search.rsvfileispluggedinandhasthesamedriveletterasitdidwhenthefilewascreated;
2. Click"Recover>LoadSearch...";3. Selectthe.rsvfilecontainingyoursavedsearchresults
andclickOK;4. TheRecoverMyFilessearchresultsscreenshouldthen
displaythesavedsearchresults;5. Oncethesearchhasloadedyoushouldseethemessage
"LoadComplete".
©CopyrightGetData2009DataRecoverySoftware|www.recovermyfiles.com
Saving
Saveorprintatextlistingofsearchresults
Insomecircumstancesitmaybenecessarytosaveorprintatextlistingofsearchresults.
Atthetopofthemainprogramscreenarethemenuitems"File|Recover|Help".Click"File"todisplaythesaveandprintingoptions.
Aprintedreportitsentdirectlytotheprinter.Awarningmessagewillbedisplayedifprintexceeds10pages.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Saving
SavingRecoveredFiles
Thissectionrelatestothesavingofyourrecoveredfiles(forinformationonhowtosavesearchresultssothattheycanbereloadedintoRecoverMyFilesatalatertime,clickhere).
ProgramActivation
Inordertosavefiles,youmustactivatetheprogramwithaproductactivationkey.
Note:TosavefilesfromaRAIDrecovery,yourneedtopurchasea"RecoverMyFilesProfessional"or"DataRecoveryTechnician"license.Formoreinformation,learnaboutlicensetypesandprogramactivationhere.
HowdoIselectFilestobesaved?
Toselectafiletobesaved;inthesearchresultswindowplaceatickintheboxnexttothefile;
Toselectafoldertobesaved;inthesearchresultswindowplaceatickintheboxnexttothefoldertobesaved.Allfilesinthatfolderwillautomaticallybeticked(selected).
Toselectagroupoffilesandfolderstobesaved:HolddowntheSHIFTkey(forgroups)orCTRLkey(forindividualselections),useyourmousetoselectthefilesthatyourequireandthenpresstheSPACEBARkeytoturntheselectiontickonoroff.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
WhatfilesshouldIsave?
RecoverMyFilesisdesignedtogetbackyourcreatedphotos,documents,musicetc.Selectandsavethefilesthataremostimportanttoyou.Remember;
ThereisnopointsavinggigabytesofWindowsSystemfilesthatwillbeworthlesstoyouanditwilljustslowthesavingprocessdown;
Ratherthantryingtorecoverandsavesoftwareprograms,itisbettertoreinstallsoftwareprogramsfromtheoriginaldisksorinstallationfilestobesuretheintegrityoftheirregistrysettingsetc.
HowmuchspacewillIneedtosavethefiles?
InthebottomboarderoftheRecoverMyFilessearchresultswindowyouwillseethenumberoffilesselected,andthetotalsizeofthefilesselected,e.g."Selecteditems25(22.3mb)".
Duringthesavingprocess,aseachfileissaved,theselectiontickisremovedfromthefileandcorrespondinglythenumberof"Selecteditems"andthetotalsizeofselectedfilesisreduced.
Ifthemediathatyouaresavingtorunsoutofspace,simplyconnectnewmediaandrestartthesaveprocess.
TIP:Itisprudenttosavefilesinmanageablevolumes.Forexample,insteadoftryingtosave2terrabyteofdatainonego,Windowsmayfinditlessintensiveifyouweretobreakitupinto4x500segments.
The"SaveFiles"button
TheSaveFilesbuttonhasthreeoptions:
"SaveFiles"
Pressthe"SaveFiles"buttonandtheselectedfileswillbeautomaticallysavedtoyourchosenlocation.Thesavedfileswillhaveexactlythesamefileandfolderstructurethatappearsinthesearchresultsscreen.
"SaveFilesAs..."
The"SaveFilesAs..."buttonpromptsyoutogiveeachfileanewnameasitissaved.Ifyouhaveselectedmanyfilesthiscanbeverytimeconsuming.Itisrecommendedthatyouonlyuse"SaveAs"ifyouaresavingasmallnumberoffilesandwishtochangethefilenamesduringthesaveprocess.
"SavetoaCD/DVD"
RecoverMyFileshasthecapabilitytosavefilesdirectlytoaCDorDVD.Importantly,theisasecureprocesswhichdoesnotwritenewdatatothedisk.LearnmoreaboutsavingfilestoaCDorDVDhere.
WheredoIsavefiles?
RecoverMyFilesisdesignedspecificallysothatitdoesnotalterthecontentofthedrivebeingsearched.Thisavoidsnewdataoverwritingandpermanentlydestroyingdeletedormissingfilesthatcouldhaveotherwisebeenrecovered.Forthisreason:
YoumustsavefilesfoundwithRecoverMyFilestoadriveotherthantheonefromwhichthefilesarebeingrecovered.
Yourprimaryoptionsare:
1. Savetoanotherdrive;
Thiscanbeanotherdriveletteronyouharddrive(e.g.:Drive"D:\"),anotherseparateharddriveconnectedinsidetoyourcomputeroranexternal
harddriveconnectedbyUSB,FireWire,orothermethod.
2. SavetoaCDorDVD;
SearchresultscanbewrittendirectlytoaCDorDVD.LearnmoreaboutsavingfilestoaCDorDVDhere.
3. SavetoaNetworkDrive;
Inordertosavefilestoanetworkdrive,theremotelocationmustbesharedasadriveletteronthecomputerwhichisrunningRecoverMyFiles.Then,whenthe"Browse"buttonisselectedintheRecoverMyFiles"SaveFiles"window(shownbelow)itispossibletonavigatetoandselectthisremotedriveletter.
FileSavingOptions
Selectthe"SaveLocation"byeithertypingthedestinationpath,e.g."C:\recovery\"orusingthe"Browse..."buttontoselectthedesireddestination.
Current"SaveSettings"canbeviewbyselectingthedropdownarrowandsavesettingscanbechangedbyselecting"SetOptions"button:
Whatwillthefileslooklikewhentheyaresaved?
Ifyouaresavingfilesfrom"Folder"viewoftheRecoverMyFilessearchresultsscreen,thefilesthataresavedwillhavesamefilenamesandfolderstructurethatyouseeinthisscreen.
Ifyouaresavingfilesfrom"FileType"view,thefilesthataresavedwillhavesamefilenamesandfolderstructurethatyouseeinthe"FileType"view.
WhathappensafterIsavethefiles?
Asafileissaved,thetickisremovedfromtheselectionbox.
Theresultsstayinthesearchwindow.InRecoverMyFilesversion4,theresultsonlydisappearifyoustartanewsearchorclosetheprogram.Youcanonlyreloadtheexistingsearchresultsifyouhavepreviouslysavethem-learnhowhere.
Alwaysgotothedrivewherethefilesweresavedandopenthemtotestiftheyhavebeensavedcorrectly.
Neverwritenewdatatotheproblemdriveuntilyouaresurethatyouhaverecoveredalldatathatyouneed.WritingnewdatatothedrivewillchangeitscontentandmayoverwriteanddestroydeletedormissingfilessothatanewsearchwillRecoverMyFileswillnolongerfindthem.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Saving
SavingFilestoaCDorDVD
RecoverMyFileshasthecapabilitytosavefilesdirectlytoaCDorDVD.Importantly,theisasecureprocesswhichdoesnotwritenewdatatothedisk.
TosavefilestoaCDorDVD,selectthedropdownarrownexttothe"SaveFiles"buttoninthemainprogramtoolbar:
TheCDburningwindowwillthenopen:
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
Burner DisplaysalistofsupportedavailableCDorDVDburnersconnectedtoyourcomputer.IfaCDorDVDisnotinserted,itwillsay[NoMediaInserted].IfaCDorDVDisinserted,itwillidentifythetypeofCDorDVD,e.g.CD-R.Clickthe"Refresh"buttontoensuretheinformationinthiswindowisuptodate.Theopen/ejectbuttonopenstheselectedCD/DVDdrivedraw.TheCD/DVDinformationbuttonprovidesinformationaboutthecurrentlyinsertedCDorDVD.
Therefreshbuttonre-scanstheCD/DVDdrivetoprovidenewinformationaboutthecurrentlyinsertedCD/DVD.
DiskName
ThisisthenamethatisgiventotheCD/DVD.Thedefaultis"RMF[date]"butcanbeeditedasrequired.
ClickNextandthefollowingwindowwillprovideasummaryofthedatatobeburnttoCDorDVD.ThisincludesanestimationastothenumberofstandardCD(approximately650mbcapacity)andDVD(approximately4gbcapacity)thatwillberequired:
ClickNexttostarttheburnprocess.Paycloseattentiontotheburninglogforanyerrors:
WhentheCDorDVDburningsessioniscompleted,athefollowingscreenwilldisplayasummaryoftheburningprocess:
Important: OnceyouhavesavedyourdatatoCDorDVD,alwayscheckthecontentsoftheCDorDVDmanuallytoensurethatthedatahavebeenproperlyrecorded.
TroubleShooting-SavingFilestoaCDorDVD
Problem: MyburnerorCD/DVDisnotrecognized. Solution:
Re-inserttheCDandpressthe"Refresh"button.
Pressthedropdownarrowinthe"Burner"fieldtoselecttheavailableburners.TheburnershoulddisplaythetypeofCDorDVDinserted(e.g.CD-R).Ifnot,tryadifferentCDand/oradifferenttypeofCD(e.g.CD+R).
Iftheburnerisnotlisted,checkallburnerconnectionsandrepeat
thisprocess.Iftheburnerisstillnotlisted,itisnotcompatiblewithRecoverMyFilesandyouwillneedtoselectanalternatelocationtosaveyourfilessuchasaUSBdrive.
Problem: Theburningprocessfails. Solution:
Examinetheeventlogforanyerrorsthatmayindicatethesourceoftheproblem.
InsertanewblankCDorDVD.Clickthe"Refresh"buttontoensurethattheCDorDVDisrecognized.
Presstheinformationbutton.Theselectthe"Device/DiskSpeed"tabandselectthe"Calibrate"button.Thiswilldeterminetheoptimumsettingsforyourdevice.Nowre-trytheburnprocess.
IfCD/DVDburningproblemscontinue,repeattheprocessusingadifferenttype/brandofCD/DVDmedia,orifpossible,trysavingtoanalternatemediasuchasanexternalUSBharddrive.
Iftheproblempersists,pleasecontactusviathesupportlinkatwww.recovermyfiles.comandprovide:
abriefbutaccuratedescriptionoftheproblem;
ascreenprintoftheCD/DVDBurninglog.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
TheOptionsButton
Toaccesstheprogramoptions,clickontheOptionsbuttoninthemainprogramtoolbar.
FileTypesTab
GeneralTab
The"General"tabcontainsoptionssuchaswhethertheRecoverMyFiles"Wizard"or"TipsonStartup"dialogueboxesappearwhenthe
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
programisopened.
"EventLogging"canbesetto3levels;None,NormalandDebug.TheEventLogisdisplayedunderatabinthePreviewWindow.ItcontainsdetailedinformationabouttheactivityoftheprogramandcanassistintroubleshootingtheFileRecoveryprocess.
Ifthebox"ShowPropertiesboxinPreviewPanel"ischeckedtheLowerLeft-sidePreviewPanewillbevisible.
Ifthebox"ShowunknowntypesinHexview"ischeckedthenfiletypesthathavenotbeenselectedornotrecognizedbyRecoverMyFileswillbedisplayedinrawhexadecimalformat.Usethisoptionifyouwishtoviewunrecognizedfilesinrawhexadecimalformat.
SearchTab
The"Search"tabcontrolshowRecoverMyFileswillsearchforyourDeletedandLostFiles.
SaveTab
SavetoCD/DVD
ImportLastTrack:
IftheCDorDVDhaspreviouslybeenusedtostoredata,the"ImportLastTrack"settingensuresthatthisexistingdatawillstillbeavailableonthediskafterthenewdatahasbeenburntbyRecoverMyFiles.
DoNotImportOldData:
Theoppositeof"ImportLastTrack",if"DoNotImportOldData"isselected,anyexistingdataontheCDorDVDwillnotbevisibleafterthenewdataisburntwithRecoverMyFiles.
CloseCD/DVD
ClosingaCDorDVDattheendofaburnmeansthatnofurtherdatacanbeburnttothatdisk.
AdvancedTab
PromptforStartSector
Ifyoutickthisoption,RecoverMyFileswillpromptyouforthesectorlocationonthedisktostartthe'LostFile'search.Youcanusethisoptiontosearchaharddiskinsections.
Tip:Beforeyoustopasearch,notedownthe"block"(sector)thatthesearchisupto(asshownnearthesearchprogressbar)sothatyoucanusethisasthesectornumbertocontinueanewsearchfromwhereyouleftoff.
UseSPTIifAvailable
SPTI(SCSIPass-ThroughInterface)fromMicrosoftisamethodofaccessingstoragedevicesinyourPC.
ShowMD5Hash
AnMD5hashisamathematicalcalculationperformedonafiletocreatea32-digitnumberuniquetothatfile.Itismostoftenusedtoidentifyaspecificfile.Forexample,iftheMD5hashofafileisknown,itcanbecomparedtoarecoveredfiletoconfirmthatitisidentical.
Turningthisfeatureon,willdisplaytheMD5hashvalueinthefilepropertieswindowwhenyouclickonafileinthesearchresultsscreen.NotethatbecauseandMD5hashinvolvesanadditionalcalculation,itrequiresadditionalcomputerresourcesandwillslowdownthesearch.
RunaLostFilesearchonly
Selectingthisoptionwillover-ridetheRecoverMyFilesWizardselectionandwillcauseRecoverMyFilestoperformONLYa'LostFile'searchoftheentiredrivefromthefirstsectortothelast.
Scanforlostfilesacrossthewholedevice(andnotonlyinthefreespace)
Initsnormaloperation,RecoverMyFilesreadstheexistingfilesystem/sandanyrecoveredfilesystem/sandtreatsthisasallocatedspace.Then,whenitmovesintothescanforLostFiles,itscansonlytheunallocatedspace.Thegoalistoreducethevolumeofdatathatneedstobesearchedtomakethesearchfaster.
Usingtheoption“Scanforlostfilesacrossthewholedevice”tellsRecoverMyFilesthatwhenitgetstotheLostFilesearch,itneedstorunovertheentiredrive,fromthefistsectortothelast.Thismeansthattwocopiesofafilecanbefound,thefirstasafilewithitsfullfileandfoldername(foundasaFilesystemrecord)andthe
secondasaLostFile(bylocatingtheheaderandfooterofthisfileinallocatedspace).
Inmostcircumstances,thistypeofsearchwouldbeoflimitedvalue.However,youmaygetasituationwherethefilesystemiscorruptandonlypartsofthefilesystempointtovalidfilesonthediskwhilsttheremainderdonot.Inthissituation,the‘allocated’spacewouldbeerroneous,sotherewouldbevalueinalsorunningalostfilescanovertheentiredrive.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
FAQ
+WillRecoverMyFilesrunonanAppleMacintosh?+WhattypesofFilesystemcanRecoverMyFilesrecover?+Whatisbestmethodologytousetogetmyfilesback?
Troubleshooting
+General:WhatFilesystemscanberecovered?(e.g.Windows,Mac,Linux)+Activation:LostActivationKey+Activation:MaxActivationsReached+Activation:UpgradefromRecoverMyFilesversion3toversion4+Installation:AmIloggedinaslocalAdministrator?
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
+Installation:LoginasAdministratoronWindowsXP+Installation:WhatversionnumberdoIhaveinstalled?+DriveSelection:ThedriveIwishtosearchisnotlisted+DriveSelection:Learnmoreabouttheinformationdisplayedinthedriveselectionwindow+FileSelection:ThefiletypeIamsearchingforisnotinthelist+SearchProgress:Thesearchisveryslow-howdoIspeeditup?+SearchResults:LostFilesareallthesamesize(e.g.1024kb)+SearchResults:Therecoveredfiledoesnotcontainvaliddata
Contacttechnicalsupport.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
TechnicalSupport
Technicalsupportisavailablebycontactingusviathesupportlinkatwww.recovermyfiles.com.Ifyouneedphonesupport,pleasebesuretoincludeyourcontacttelephonenumberwhereyousubmityoursupportticket.Ifyouareseekingtechnicaladviceitwillassistifyoucanprovidethefollowinginformation:
1. TheVersionofWindowsthatyouareusing;
2. TheVersionofRecoverMyFilesthatyouareusing(pleaseusethelatestversionavailablefordownloadfromwww.recovermyfiles.com);
3. Adescriptionofthecircumstancesunderwhichthefileswerelostordeleted.
4. Adescriptionoftheattemptsyouhavealreadymadetorecoverfilesandtheresultofthoseattempts.Pleaseattachrelevantsamplefilestoyouremail.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
RAIDOverview
RecoverMyFilesv4canrecoverthefollowingtypesofRAID:
JBOD
JBOD(JustaBunchOfDisks)isatermtodescribethegroupingofodd-sizeddrivesintoonelargerusefuldrive.Foreexample,aJBODcouldcombine3GB,15GB,5.5GB,and12GBdrivesintoalogicaldriveat35.5GB,whichisoftenmoreusefulthantheindividualdrivesseparately.
RAID0
ARAID0(alsoknownasastripesetorstripedvolume)splitsdataevenlyacrosstwoormoredisks(striped)withnoparityinformationforredundancy.ItisimportanttonotethatRAID0wasnotoneoftheoriginalRAIDlevelsandprovidesnodataredundancy.RAID0isnormallyusedtoincreaseperformance,althoughitcanalsobeusedasawaytocreateasmallnumberoflargevirtualdisksoutofalargenumberofsmallphysicalones.
ARAID0canbecreatedwithdisksofdifferingsizes,butthestoragespaceaddedtothearraybyeachdiskislimitedtothesizeofthesmallestdisk.Forexample,ifa120GBdiskisstripedtogetherwitha100GBdisk,thesizeofthearraywillbe200GB.
RAID1
RAID1isamirroredsetwithparity.Typically,itconsistsoftwophysicaldrives,onebeinganexactcopyoftheother.TheRAIDArraycontinuestooperatesolongasatleastonedriveisfunctioning.UsingRAID1withaseparatecontrollerforeachdiskissometimescalledduplexing.
RAID5
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
ARAID5usesblock-levelstripingwithparitydatadistributedacrossallmemberdisks.Distributedparitymeansthatifasingledrivefailsthearrayisnotdestroyed.Uponadrivefailure,anysubsequentdrivereadscanbecalculatedfromthedistributedparityofthefunctioningdrives.Asingledrivefailureinthesetwillresultinreducedperformanceoftheentiresetuntilthefaileddrivehasbeenreplacedandrebuilt.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
SavingSearchResults
Note:InRecoverMyFilesversion3.98,ifthesearchresultsscreenisclosedoranewsearchisstarted,thecurrentsearchresultsarelostandanewsearchmustberun.
WherecanIsaveFiles?
Filesmustbesavedtoanotherdrive.Thiscanbeanotherpartitiononyouharddrive(e.g.:Drive"D:\"),anotherphysicalharddrive,afloppydisk,USB,ZIPdisk,oranetworkdrivewritableCDorDVD(thisfeatureisaccessedbyclickingonthedropdownarrownexttothe"SaveFiles"button).
Youmustactivatetheprogramwithaproductactivationkey.LearnhowtoactivateRecoverMyFileshere.
HowdoIselectFilestobeSaved?
Toselectafiletobesaved,inthefiledetailswindowplaceatickintheboxnexttothefile,asshowninthescreencapturebelow.Youcanselectmultiplefilestobesavedbydoingoneofthefollowing:
1. Toselectafileorfoldertobesaved,placeatickintheboxnexttothatfileorfolder.
2. Toselectgroupsoffiles,holddowntheSHIFTkey(forgroups)orCTRLkey(forindividualselections),useyourmousetoselectthefilesthatyourequireandthenpresstheSPACEBARkeytoturntheselectiontickonoroff.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
Thedefaultsavingoptionissavethefilesandfoldersusingthepathdetailsinthe"Folder"columnoftheresultsscreen.
Using"SaveAS"
Pleasenotethatifyouclickonthedropdownarrownexttothe"SaveFiles"buttonandselect"SaveAs",youwillbepromptedtoassignanameandsavelocationtoeachfilethatyouhaveselectedtosave.Ifyouhaveselectedmanyfilesthiscanbeverytimeconsuming.Itisrecommendedthatyouonlyuse"SaveAs"ifyouaresavingasmallnumberoffiles.
Whenafileissaved,thetickisremovedfromthelistofselectedfiles.
Troubleshooting:SavingSearchResults
Problem: Icannotsaverecoveredfilestothesamedriveonwhichtheywerelocated.
Solution: Itisnotpossibletosavefilestothesamedrivefromwhichthefilesarebeingrecoveredasthisprocesscouldoverwriteandpermanentlydeleteyettobesavedfiles.Youmustsavefilestoanotherdrive,floppydisk,externalstoragemedia,ornetworkdrive.
Problem: IcannotsavefilestoawritableCDorDVD.
Solution: TheabilitytowritefilesdirectlytoaCDorDVDwasimplementedinRecoverMyFilesversion2.93.Theoptionisavailablebyclickingthedropdownarrownextthe"SaveFiles"button.
IfyoureceiveanerrormessagewhenattemptingtowritefilestoaCDorDVDfirsttryanduseadifferentbrand/typeofCDorDVDmediae.g.DVD+R.Iftheproblempersists,pleasecontactusviathesupportlinkatwww.recovermyfiles.comandprovide:
1. theexacterrormessage,
2. thetype/brandofCD/DVDmediayouareusing.
Problem: ThefilesthatIhavesavedarecorrupt.Icannotopenthem.
Solution: ChecktheRecoverMyFilespreviewwindow.Ifyoucanpreviewthefilesherethentheycanbesuccessfullysaved.
Areyousavinga"DeletedFile".DeletedfileshaveaRecoveryRating.IftheRecoveryRatingindicatesthatthefileshasbeenoverwritten,thenitislikelythatthefileiscorruptandcannotbedisplayed.
Thereareavarietyofrepairutilitiesfordifferenttypesoffiletypes(forexample,forMicrosoftOutlookPSTfiles,runScanpst.exetorepairthefile).ChecktheInternetforaspecificfiletyperecoverytool.
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
Definitionofa"DeletedFile"
"DeletedFiles"arethosefileforwhichtheMicrosoftWindowsOperatingSystemfilereferenceinformationremainsintact.Thisfilereferenceinformationcanbeusedtofindthelocationofthedeletedfileandaccessit."DeletedFiles"retainthereoriginalfilenameandfolderstructure.
Whensearchingfora"DeletedFile",RecoverMyFilesreadstheMicrosoftWindowsFileAllocationTable(FAT)orMasterFileTable(MFT)todetermineifthespaceusedbythedeletedfilepriortoitsdeletionisnowbeingoccupiedbyotheractivefiles.Asonlyonefilecanoccupyastoragespaceatanyonetime,ifthishappensthedeletedfilehasbeenoverwritten,orpartiallyoverwritten,andthatpartofthedeletedfilehasbeendestroyed.RecoverMyFilesdisplaysthisinthefollowingratingsystem:
Overwritten:Theoriginalfilehasbeencompletelyoverwrittenandcannotberecovered.
Poor:thesearchindicatesthatbetween1%and50%ofthefilecanberecovered.
Medium:thesearchindicatesthatbetween51%and90%ofthefilecanberecovered.
Good:thesearchindicatesthatbetween91%and99%ofthefilecanberecovered.
VeryGood:thecompletefilecanberecovered.
Whilstthisratingsystemisagoodindicationofthechanceofrecovery,apreviewofyourfile,ifavailable,isthedefinitivewaytodetermineifyourfilecanberecovered.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com
"DeletedFile"RecoveryRating
Whensearchingfora"DeletedFile",RecoverMyFilesreadstheFileAllocationTable(FAT)orMasterFileTable(MFT)todetermineifthespaceusedbythedeletedfileisbeingoccupiedbyotheractivefiles.Asonlyonefilecanoccupyastoragespaceatanyonetime,ifthishappensthedeletedfilehasbeenoverwritten,orpartiallyoverwritten,andthatpartofthedeletedfilehasbeendestroyed.
Theratingsystemisasfollows:
Unknown:Itisnotpossibletodeterminetherecoveryratingofthefile.Clickonthefiletoseeifitwillpreview.
Overwritten:Theoriginalfilehasbeencompletelyoverwrittenandcannotberecovered.
Poor:thesearchindicatesthatbetween1%and50%ofthefilecanberecovered.
Medium:thesearchindicatesthatbetween51%and90%ofthefilecanberecovered.
Good:thesearchindicatesthatbetween91%and99%ofthefilecanberecovered.
VeryGood:thecompletefilecanberecovered.
Whilstthisratingsystemisagoodindicationofthechanceofrecovery,apreviewofyourfile,ifavailable,isthedefinitivewaytodetermineifyourfilecanberecovered.
RecoverMyFilesDataRecoverySoftware|EnglishV4___________________________________________________
--------------------------------------------------------------------------------
©CopyrightGetData2009
DataRecoverySoftware|www.recovermyfiles.com