recruiters: make that call!
TRANSCRIPT
Make that call!
The EXACT STRUCTURE for a
candidate verification call
The Candidate Verification Call or Reference Call
Candidate verification calls (or reference calls) are a brilliant
source of new business development opportunities. If you have a candidate between 1st and 2nd interview, or if the
candidate has one of your target clients in their previous work
history - you need to get on the phone and make this call!
VERIFY CONTACT
Keep intro short & sharp… “Good morning, is that
Jane Smith? And you are the….(insert job title)?”
INTRODUCE YOURSELF & YOUR SPECIALISATION
“My name is Susan, Susan Young. I specialise in
connecting the top 5% of INGO CEO’s corporate
fundraisers with the UK’s fastest developing charities.”
REASON FOR MY CALL
“I am working with Jennifer Turnbull and about to place her as a Campaign Director for one of the World’s largest Cancer charities and she mentioned
your name as someone she had worked for in the past and who
she respected…
REASON FOR MY CALL
…the reason for my call today Jane is that I just want to ask you 2 or 3 simple questions to verify the information Jennifer
has given me. It won’t take longer than 3-5 minutes with
you now.”
QUESTIONS
“Do you remember Jennifer? YES, GOOD!
The role Jennifer is being considered for involves (insert
key responsibilities). How would you describe Jennifer’s strengths/weaknesses in that
area?”
THANK YOU
“That is brilliant information and so helpful. I will of course come back to you Jane and let
you know how Jennifer ultimately gets on but for now I would like to say thank you for
taking my call and for answering my questions.”
If the door is open… KICK IT DOWN!
If a client responds positively or says “I didn’t know recruiters took references” seize the opportunity to sell yourself! Ask:
• How do you recruit top calibre people?
• What are you working on currently that I amy be able to help you with?
• What opportunities would you personally be interested in?
IF THE PERSON IS LESS POSITIVE…
End the call but ensure that you send a follow up email or direct mail letter saying simply ‘thank you’ and offering to return their kind deed (taking your call and
answering your questions) if you can in the future.
Then put the contact on a 30/60/90 day call cycle.
by Roy Ripper [email protected]
So now, when you have a candidate between 1st and 2nd interview, or if the candidate has one of your target clients
in their previous work history - you know exactly how to make a reference call!
for more resources check out www.recruiterslivelounge.com
www.royripper.com