recruitment and selection of workers
TRANSCRIPT
+Human Resources Department
∗ Recruitment and selection
∗ Wages and salaries
∗ Industrial relations
∗ Training Programmes
∗ Health and Safety
∗ Redundancy (Retrenchment) and dismissal
+The Recruitment Process
8 main stages that are involved in the recruitment and selection of employees.
Vacancy arises Job analysis Job description Job specification Job advertisement Application forms and short-listing Interviews and selection Vacancy filled
+Job Specification
This is a document which outlines the requirement, qualifications, expertise, physical characteristics for a specified job
+Methods of Recruitment List the ways a job can be advertised
What is the best way to get your job advertisement seen by the right people?
Chief Cook and Bottle-washer
Wanted for busy restaurant
8 hours a day Monday – Friday hours variable
Wages negotiable, depending on experience
Must be able to cook and interested in fine cuisine.
Contact:
The Old Fat Duck Restaurant, Eltham High Street, Eltham, SE9 5EE
+Advantages and Disadvantages of Internal Recruitment
Advantage 1: It can saves time and money
Explanation: The company can just use internal memo or noticeboard to advertise the vacancy.
Advantage 2: The employee knows the company’s way of working
Explanation: It is important for him/her to understand the company’s goal and expectation.
+Advantage 3: It can motivate other employees
Explanation: It can be very motivating for other employees to see their fellow workers being promoted.
Disadvantage 1: There will be no new ideas for the company.
Explanation: The same employees may be working for many years in this same company.
Disadvantage 2: There may be jealousy among colleagues.
Explanation: The colleagues know one another and some may not be happy seeing some colleagues being promoted.
+ External recruitment
To recruit someone who is not an existing employee/ someone who is new to the business.
+
Methods of RecruitmentExternal Recruitment
Local newspaper
National newspaper
Professional journal
Job Centre
Recruitment agency
Website
Careers Service
Head hunting (find the best candidate)
Internal Recruitment
Noticeboard
Company newsletter
Intranet
+Advantages and Disadvantages of External Recruitment
Advantage 1: There will have new ideas for the company
Explanation: Employees from other company may have different experience which can contribute in the new company.
Disadvantage 1: It is costly
Explanation: Company needs to advertise the vacancy in the newspaper or other external sources, then short-listing and interview needs to be carried out.
+ Your Task
For each job (separately):
List the different ways you might advertise the job vacancy
Discuss the advantages and disadvantages of each method for THIS JOB
Tell the class which methods you recommend and why. You can use more than one method for each job.
HINT: consider whether the job needs to be advertised nationally or locally, and
Don’t forget about the cost
+ Shop Assistant Location: Gregg’s, Eltham High Street
Main duties: Serving customers cakes and pastries, cashing up, cleaning shop
Reports to: Store Manager
Responsible for: None
Qualifications: GCSE English and Maths (A*-C)
Skills: able to operate a till, speak clearly, handle food
Experience: Ideally would have worked in a food retail environment
Qualities: Friendly, immaculate cleanliness, punctual, good health record
Office junior Location: insurance company’s office in Bromley
Main duties: answering telephone, photocopying, making tea and coffee, word processing documents
Reports to: Office Manager
Responsible for: none
Qualifications: GCSE Maths and English (A*-C)
Skills: Microsoft Word, able to follow instructions
Experience: none, training provided
Qualities: Reliable, sensible
+ Factory Supervisor, Bottling Line
Location: Coca Cola factory, Sidcup
Main duties: Supervising workers to ensure daily targets are achieved and quality, health and safety standards are met
Reports to: Factory Manager
Responsible for: 12 factory operators on the bottling line
Qualifications: None
Skills: Able to manage people, and work a bottling machine
Experience: Must have worked previously on a bottling line
Qualities: Calm, alert, good timekeeper
+ Trainee Human Resources Managers Location: Branches of M&S across the UK
Main duties: Managing the workforce: recruitment, selection, training, discipline, dismissal
Reports to: Human Resources Manager
Responsible for: None
Qualifications: Degree in Psychology or similar
Skills: Able to manage people
Experience: Retail experience desirable but not essential
Qualities: Reliable, quick to learn, able to negotiate, able to work on own initiative, calm under pressure, smart appearance
+ Head Teacher Location: Girls’ comprehensive in SE London
Main duties: Fill in this gap yourselves!
Reports to: Governors
Responsible for: 120 teaching and non-teaching staff
Qualifications: Degree, Teaching Certificate, National Professional Qualification for Headship
Skills: Excellent teacher, Manager and Administrator
Experience: At least 10 years of teaching and 5 years in a senior management role in a school
Qualities: Calm under pressure, visionary, passionate about education, committed to the education of young women
+Homework
Explain, with reasons, how you would advertise the post in your own business.
Remember to tell me what the business is and what job you’re talking about.