reducing total cost of ownership with fis private cloud services
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Reducing enterprise total cost of ownership Leveraging FIS private cloud services
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Software implementation costWhat does the industry tell us?
75%
Gartner Microsoft
5%
IDC
70%
Computer Weekly
10%
More than 75% of the IT budget is spent on maintaining and running software applications
The initial purchase price is usually only 5% of the TCO of a software programmer
Hidden personnel costs can be as high as 70% of the total cost
Hardware and software costs are a small part of the Total Cost of Ownership - typically about 10% over five years
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Software implementation costWhat does the industry tell us?
3x
“IT human capital costs average
the combined hardware, software and data costs” - Tabb group
“One thing is clear, in the management of any system, people and management is the bulk of the cost” - Bloor Research
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What does this mean for youSoftware implementation cost
Research indicates that for every Pound or Euro spent on software, organizations spend between three and nineteen Pounds or Euros on the infrastructure and the people to support it
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Software implementation costThe hidden cost of infrastructure
NetworksSwitches, Firewalls, Bandwidth
Compl ianceSecure, Control, Backup, Test, Audit, Disaster Recovery
PowerPhysical And Virtual Infrastructure
CoolingHigher Density Technology = More Cooling
MaintenanceService ContractsPremium, On-site Standard, Remote
CommercialProcure, Finance, Depreciate, Upgrade, Refresh, Insure
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Software implementation costThe hidden cost of the people supporting the solution-set
Disc ip l ines Bu i ld Opera te
ProvisionInstallConfigureSecure
AdministerMonitorManageMaintainUpgradeDiagnose
ArchitectNetworksSecurityOrchestrationOS
RDBMSIntegratorEngineerDeveloperWriter
IntegrateTestDocumentEducate
RepairBackupRecoverDocumentEducateConsult
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Software implementation costIndirect costs
50%
Some estimates suggest Indirect Costs can amount to more than 50% of the Total Cost of Ownership
How much does it cost if the system is down for 1 day?
How much does it cost if the system runs slowly at month end?
How much time is spent on “informal” support?
What’s the cost to the business if an interface fails to run?
Becoming anadaptive enterprise
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Removing friction and resource constraints
Tailored services mapped to your requirements
Improved TCO and cost certainty
Full service business partner providing single point of accountability
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Help desk assistance for our customers along with comprehensive
software issue management, defect remediation and regular
communications
Support
UpgradeComprehensive range of
software upgrade services including both turn-key as well as unbundled service options.
Standard and best-practice-focused training, as well as business and
technical audit services, to optimize the usage of the software asset to
improve business operations
Optimize
Comprehensive range of services from managed application services to dedicated business-as-usual
support, as well as business process as a service (BPaaS), helping to lower total cost of ownership
(TCO) and improve operational performance
Run
Removing friction and resource constraints
Tailored servicesmapped to your requirements
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Combination of project methodology and business and technical expertise,
together with dedicated project managers to deliver Aligne on-time and
on-budget
Implement
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Comprehensive management of our client’s Aligne environments located within highly available, secure and resilient FIS data centers managed on a 24x7 basis helping to lower total cost of ownership (TCO) and improve environmental performance.
Private Cloud Services
FISEnergy Trading, Risk and Operations
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FIS integrated
services team
FIS availability
services team
FIS application support team
FIS product support team
Clients are selecting FIS Because FIS delivers an integrated team and service
FIS team delivering environment management, servicing and support
FIS team application support services
FIS team delivering Aligne product support
and maintenance services
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FIS can deliver an integrated serviceWhy clients are selecting FIS
Environment management
Environment tuning
Application monitoring
Application support
Pro-active change management
Single point-of-contact for issues
A knowledgeable support team
Managed environment growth
Agreed service levels
Optimized application performance
A seamless support model
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