REFLECTINGON A YEARWITH RMHBC

2017 ANNUAL REPORT

A MESSAGE FROM OUR BOARD OF DIRECTORS

2017 marked the 3rd year in our new House, providing a home

away from home for families from across BC and the Yukon.

It was a year of growth for our Board, as we have been

fortunate to add tremendous talent to our ranks, and deepen

our expertise in several key areas. Our goal remains to help

steward the organization within the four key pillars of our five

year strategic plan: delivering family-centred care, engaging

with our stakeholders, expanding our provincial reach, and

evolving our leadership in care and service.

2017 was a year of listening to our families, observing how they

interact in the House, and deepening our understanding of how

to best deliver on our mission: caring for families of children

whose health needs take them far from home, and keeping

those families together in a home away from home, providing

comfort, compassion, and a sense of community. New programs

and activities reflect our commitment to that mission.

In addition, we began the groundwork for expansion, starting

conversations that will help us to deepen our mission, adding

Family Rooms across the province over the coming years.

Our work is only possible because of our donors, volunteers,

community champions who host events in support of our

families, our many event sponsors, corporate partners and

each and every individual donor who continues to give to this

mission and our families. We are humbled by the tremendous

support we received in 2017 and are profoundly grateful for it.

TRACEY ARNISH

Chair of the Board

A MESSAGEFROM OUR CEO

As the CEO of a not-for-profit organization whose families

depend on us during one of the most challenging times of

their lives, what keeps me up at night is likely what keeps

every CEO in my position up at night—how to make sure we

are always there for the people who need us. We depend

on generous donors to serve up to 2,000 families each year,

providing them a home away from home, complete with

programs, activities, and support.

2017 was another year of learning, evolving, and engaging

with our stakeholders and donors, whose gifts came in many

shapes and sizes. Whether a child comes in to donate the

proceeds of his fourth birthday party, one of our corporate

groups hosts a Family Meal, or our many committed

champions keep us top of mind and in their hearts at a time

where there is just so much to think about out there in the real

world, we consider ourselves extremely fortunate to receive

these gifts.

Ronald McDonald House is a community, a group of families

sharing a journey, surrounded and supported by all of you: our

volunteers, our champions, our wellness program leaders, our

event attendees, our corporate partners, McDonald’s owner/

operators, and the many individuals who host their own

community events in the cities and towns they call home.

This deep and diverse group of donors will ensure that we can

continue to fulfill our mission, keeping families from BC and

the Yukon close when it matters most, now and in the future.

Thank you for your inspiring and unwavering support.

Sincerely,

RICHARD PASS

Chief Executive Officer

MEET CALEBFROMCROFTON BC

Caleb Champagne spent the first 112 days of his life

in the hospital. After he was airlifted to Vancouver

just two hours after he was born, doctors

discovered that he had Barth Syndrome, a very

rare genetic disorder that causes heart disease and

other complications.

During this chaotic time, Ronald McDonald House

became a home away from home for mom Jasmine,

dad Mark, and Caleb’s big brother, 2 1⁄2 -year-old

Jordan. What truly kept the family going was the

community they found at the House. Other parents

came together to support them even while facing

struggles of their own, and having other kids to

play with also helped Jordan to thrive. “We made

friends here that will be like family members

forever,” says Jasmine.

Happily, in 2017 the Champagnes were able to

return to home to Crofton, a place that Caleb had

never seen. Jordan wished that he could bring all

his friends from RMH BC home with him—but there

are many reunions in his future as the family will

need to return to Vancouver once a month for tests

and checkups.

MEET OLIVIAFROMTERRACE BC

“It was a normal day, and then we got the call that we

were going to Vancouver that night,” says dad Alfie

Sampare about the day he learned his daughter, Olivia,

had leukemia. During the 10-month stay that followed,

Ronald McDonald House BC and Yukon came to mean

comfort, home, and security for 5-year-old Olivia and

her dad.

Staying at the House gave them a community of

support so that they were less isolated in Vancouver.

Family meals helped to reduce stress for Alfie, and the

many activities in the House helped to take Olivia’s

mind off of treatment. Her favourite activities during

her stay were arts and crafts, gardening, and music.

Alfie feels fortunate that Olivia started her treatment

at the same time as several other little girls around her

age, and their families formed a strong bond, helping

each other through the tough times and celebrating

their successes. While at first she was very shy, Olivia

now runs around the House like it’s her own. “The first

couple of months we were here, she wouldn’t leave my

side. Now she’s chasing me away!” says Alfie. “She’s a

social butterfly. She knows everybody.”

Alfie and Olivia are now back at home in Terrace,

and return to Vancouver once a month for follow

up treatments.

FINANCIAL REPORT

REVENUEFundraising EventsDonations & BequestDonations - Capital Pledges Investment Income - UnrestrictedInvestment Income - Restricted Unrealized Gain RMHC & McDonald’s ContributionsRoom Fee Contributions

EXPENSESFamily Services & House Operations 55%Fundraising - Donor Stewardship & Events 29%General Admin/Governance 16%

EXCESS OF REVENUE OVER EXPENSE

1,402,753 1,402,157 80,783 5,881 585,752 1,069,455 708,164

5,254,945

2,389,756 1,239,883 678,042 4,307,681

947,264

1,468,080 1,462,746 367,137 6,470 787,552 936,752 746,165

5,774,902

2,511,925 1,001,698 651,320 4,164,943

1,609,959

11 MONTHPERIOD ENDEDDecember 31, 2017

YEARENDEDJanuary 31, 2017

CONDENSED STATEMENT OF OPERATING REVENUE AND EXPENSE

CONDENSED STATEMENT OF FINANCIAL POSITION

Current AssetsRestricted CashInvestments - Internally RestrictedProperty and Equipment

Total Assets

Current LiabilitiesUnrestricted FundsExternally Restricted FundsInternally Restricted FundsInvested in Property and Equipment

Total Liabilites and Fund Balances

11 MONTH PERIOD ENDEDDecember 31, 2017

1,363,014 79,053 13,735,181 28,718,529

43,895,778

430,017 1,039,164 79,053 13,735,181 28,612,363

43,895,778

YEARENDEDJanuary 31, 2017

1,438,697 119,517 12,149,429 29,285,797

42,993,440

474,943 1,198,704 119,517 12,149,429 29,050,847

42,993,440

Financial accountability and transparancy are important to us. To view our full audited financial statements, please visit www.rmhbc.ca. Ronald McDonald House BC operates under the legal name - The Children's Family House Society of BC

2017 REVENUES

Fundraising Events

Donations & Bequests

Donations – Capital Pledges

Investment Income – Unrestricted

Investment Income – Restricted Unrealized Gain

RMHC & McDonald’s Contributions

Room Fee Contributions

2017 EXPENSES

Family Services & House Operations

Fundraising – Donor Stewardship & Events

General Admin/Governance55%29%

16%

1,402,753

1,402,157585,752

1,069,455

708,164

80,7835,881

2017 DONORS

Our Founding & Forever Partners

McDonald’s Restaurants of Canada Ltd.Ronald McDonald House Charities

McDonald’s Owner/Operator of BC Yukon

Stuart & Jess AldredAndy & Jas BatesKevin & Cathy BlakelyBrian BoreskyBill & Yolanda ChaoPatrick & Maria ChoKelly CochranShane & Sasha DoodsonChris & Kari EricksonShane & Barb GibsonAlan & Dawn GozdaGiovanni GuzzoJoe & Mary-Anne GuzzoJames & Tracy HarperTom IatrouJamie & Sonja JohannesenSid & Daphne JohnsonDavid & Roxanne KaiserRon KnightJim & Maureen KnowlesSteve & Johanna KrawchukWayne & Brenda KrawchukLindsay & Ivan KrcmarJohn & Karen MarshDarryl & Brenda McDougallJonathan MetcalfeRyan & Brianne OliverJim & Janice PikeTim & Tricia PinkGrant & Susan ReidRobert & Sophie RenaudJens & Mary RolinskiMike & Sheri ShawKen & Karen TaylorMike & Julie ThorpeJohn & Carol UszkaloPeter & Gonnie van TongerenChuck & Diane VertesJeff & Eleanor VertesDavid WoodStephen YeungBrad & Kathleen Zubick

Donors

$25,000+

Alpine Credits Limited—BCDavid & Heather AshleyMing LamShaw Communications Inc. Suki & Desha SekhonThe Arnold and Anita Silber Family Foundation

$10,000-$24,999

A Plus Cleaning & Janitorial Ltd.Diane AdkinsAmes Family FoundationBrian AugustB.C. Communications Inc.Sandra J. GibsonJeffrey GogolGoodwyn Family Alan & Dawn GozdaJoe & Mary-Anne GuzzoShannon R. HibbardHJCK Contracting-Burns LakeHarvey & Janet KleiberLittle League B.C. Celebrity Golf ClassicCalvin MacInnisMacInnis Family Giving FundOverwaitea Food GroupPaterson Smith Family FoundationRBC FoundationRearden CapitalSurrey Hospital & Outpatient Centre FoundationThe 1988 FoundationThe Andrew Mahon FoundationThe Highbury FoundationRandy & Maureen TurnerBrent Wipp

$5,000-$9,999

Al Roadburg FoundationArrowsmith Moving & Storage Ltd.Andy & Jas BatesBrian & Beverley BertoiaBrian BoreskyCanadian Forest Products Ltd.Cantai Recreation ClubGeorge & Beverly CartwrightBill & Yolanda ChaoCloverdale Paint Inc.Colliers InternationalJill DiamondEminence Organic Skin CareChris & Kari EricksonDarren W. GibsonGrante Goodwyn Faye GougeonGovernment of YukonJames & Tracy Harper

Kiwanis Club of Prince GeorgeKaren KrivelM.O. ProductionsTony MarinelliMarpole Transport LtdKelly & Karm MatsuoNHL FoundationNordstromO.C. Tanner Recognition Company Ltd.Payworks Payroll Services of CanadaQuality Move Management Inc.Willy & Ellen QuanR.L.C. Enterprize Ltd.Al RadkeRBC Royal BankPerry Rebagliati Mike RobertsBeverly ScottJanine SharpSurrey City Development CorporationTaylor CompanyThe Howard FoundationMichael & Julie ThorpeTravelhome The RV MarketplacePeter & Gonnie vanTongerenW.K. Rutledge Alter Ego Trust

$1,000-$4,999

2290 Main Limited Partnership34435 Yukon Inc DBA In Reach486800 B.C. Ltd.Access Records & Media ManagementKenneth AdamsMikal AndersonArbutus Grove Nursery Ltd.Richard & Sharon Rose ArnishColin AtwoodRon A. BakerBannister Automotive GroupRob BarnasBlack & McDonaldNancy BlairBob and Karin Shoker Family FoundationDave BombiniVic BorderBosa FoodsBrad Rustad and Sons ContractingBrandSourceBrown-Forman CanadaCameron & Karen BruceCambridge Plumbing Sytems Ltd.CamRose Early Learning Inc.Canadian Jewellery GroupDarren CannonBrady CarpenterChatters Canada Ltd.

CIBC Children’s FoundationCoast Capital SavingsAlexander CoffeySimon A. ColleryConfidence Management Ltd.Corix Water Products IncCrocker Equipment Co. Ltd.Cruiser Contracting 14 Ltd.CTQ Consultants Ltd.Michael CullenMike DallamoreSue DallamoreBruno DiSpiritoDiane DivallDomenic Mobilio FoundationDon Docksteader SubaruElizabeth DuivenvoordeJason DumontEECOL Electric Corp.Elks Club of New WestminsterEllis Mortgage CanadaEmerson Real Estate GroupEmil Anderson Construction Inc.End of the Roll Carpet VinylDaymon EngEstate of Joseph Lorne HutchinsonFaction Projects IncDonald FelkleyJames H. FentonFidelity Investments Canada Ltd.Dal Fleischer Mike FujisawaCharles GauthierGHD LimitedTorin GlassGodard ConstructionPaul & Jean GotroBlake GozdaThomas G. GrantMarla GuralnickH & K CanadaHall ConstructorsRod A. HalladayHamilton Industries Ltd.Peter R. HanenburgShelly HansenHarmony HondaHarris Computer SystemsRobert & Claire HartHD Solutions Inc.Kathryn HearderLloyd HeimbeckerHingley ConstructionBob & Mary HissinkAndrew R. HoffmanNiels HolbekHootsuite Inc.Erin HopkinsNicole Hunter—Walsh FamilyMorgan IannoneInteroute Construction Ltd.ITC Management Inc.

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Linsey JohannsonKari & Vern JurovichAnitaraj Kaila-KhakhDavid & Roxanne Kaiser Tony & Becca KallaKeith Jack Incorp.Kelowna Barbershops Ltd.Scott KendrickSheila & Phil KernJordan KissockRon KnightSteve & Johanna KrawchukKruger Products Ltd.Ronald KumarYuk Y. LamMax LatchfordRichard LauLego Canada Gary LuedkeRobert J. MacPhersonManufactured Housing Association of British ColumbiaMaple Reinders Inc.Karen MarrMars Canada Inc.Brent MarshallMartin-Brower of Canada, Co.McElhanney Consulting Ltd.Milena McMillanDouglas McMurrayNick MesichMMM GroupMichael Cuccione FoundationDaniel J. MilaneyGary MillerFarah MirabdolbaghiJohn MolsonMonashee Capital Corp.Darren & Lee-Ann MorcomMusic Heals Charitable FoundationNorson Construction Ltd.Wilma NumanOcean TrailerOrbis Investments (Canada) Ltd.Margot ParavanTheresa ParrishLouis L. PashosRichard PassPattison Sign GroupMarcel & Colleen PayeurRobert & Trish PekelesJudith PennyfeatherMelva PetersMichael PetersPinchin Ltd.PLUS FoundationPopescu FoundationDani PremCraig & Danielle PrettoDean PriceHarman Randhawa

Reed Charitable FoundationRL Reid & Associates Consulting LtdBrian RobertsonRodeo JewellersBonita RogersJohn RogersChristina RowntreeSid & Toby RubinAudrey SabistonSage Software Canada Ltd.Laurie SaindenSalesforce.orgMeryl SchellenbergTom & Gail SchmidtAndrea ScottMaurizio SegatoMatthew SharpBryan SimonIan SmortchevskyPeter SnellKevin SpenceSquamish Eagles Atom A Hockey Team Mary StevensSusan StevensonRichard StokesStrategic Charitable Giving FoundationSunny’s Clyde Inn Inc.Taku Sports GroupRyan W. TaylorMichael TaylorTeam TELUS CaresBrad & Carmen TelfordThe Kavanagh GroupMark TreppTrue Charitable SocietyTT Contractors Ltd.Melanie K. TurnerUPS CanadaValley FirstMichelle WangHoward WaughSusan & John WebsterGail WeddellJennifer & Neil WellsJohn WelsonWestmar Realty LtdAndy WierdaStephanie WilliamsWitz EducationCathy WoodBrent WyseStephen YeungDerek YorkeColin Yu

Monthly Donors

Aaron PearlAlistair BruceAndrea Lymer

Anita & Lee HarrisB. Laila VirdingBarry & Colleen BrownBarry GreenBart CarriganBrij M. SharmaCharles GauthierCharlie and Nadine FieberCristina M PachecoDavid AshleyDavid StruthersDiana LiDolores ChamberlainDonald BourneDoug & Sharon RuttanEllis Mortgages Canada Inc.Fiona LeeGeoffrey ChumGlenn PiwowarHaina ZhangHolly ConwayIrene AspdenIrene DugdaleJohn B. MolsonJohn WhittleJudith ReinheimerJuhli FarrellKaren EdwardsKevin BratchKristiane S. AlbertKyla PiperL Stuart WoodLance KellerLee A. TaylorLeigh BoyleLisa HumerLittle Tree Agency, Inc.Lonnie NoelMag Boucher TruckingMalcolm KerrMelanie K. TurnerMilena McMillanMyles BallendineNickolas S. Artiaga—LabradorNicole HaganPatricia DorigoPatricia McNamaraPatricia SimmonsPatrick TurnerPaul BuntenPei-Yi Joy HoPhyllis BellRajesh AgnihotriReta PalmerRod & Sheila StringerRyan AndreassenSandy LowSarah & Steve MaraSharp’s Egg SalesShih Chen LinStefanie JordanSteven CoteStewart Jackson

Wendy Bryan

In Kind Donors

10,000+

Jim Pattison Broadcast GroupGlobal BCCanus Goat’s Milk Skin Care Products Inc.Golden Goose Holdings Ltd.ECOLAB—Kay Chemical CompanyCoca-Cola Ltd.D.F. Technologies Ltd.Hosting.caKruger Products Ltd.La-Z-Boy Furniture GalleriesMother Parker’s Tea & CoffeeCossetteSaputo Dairy Products CanadaSave-On-FoodsWestJet Cares

$1,000–$9,999

99 Nursery and Florist (2013) Inc.Arsh Bains PrecCaron BernsteinCanucks Sports & Entertainment CRAFT Beer Market Head OfficeJordan & Carla CraigBill & Yolanda ChaoDanamark WaterCareThe Doodle GirlsDominion Power Washing Inc.Ecolab Pest EliminationEminence Organic Skin CareMike FujisawaHosting.caMichael & Lisa HudsonIPAC Chemicals and Power Chemicals Ltd.Rick JonesKeg Spirit FoundationKoho Financial Inc.Tajinder LalaniRahim LalaniPauline LindleyThe Lipstick ProjectMaster Gardener’s GroupPayworks Payroll Services of CanadaSomething Fishy AquariumsPristine Labour Inc. Amanda RegambleJim ReidCaroline Robertson & FamilySuki and Desha SekhonServiceMaster CleanThe Stephen Ames FoundationStong’s MarketBrian Sung

Technical Glass ProductsThirty-One GiftsTourism YukonWilson M Beck Insurance Services Inc.

Ski Challenge Sponsors

GOLD SPONSOR

McDonald’s Restaurants of Canada Ltd.

SILVER SPONSORS

Brown FormanCoca-Cola Ltd. Guenther Bakeries CanadaH+ TechnologyMartin-Brower of Canada Co.P&H Milling GroupPacific Northwest Baking Co.Saputo Dairy Products Canada Sid & Daphne Johnson of McDonald’s in AbbotsfordSons Bakery

TABLE WINE SPONSOR

McDonald’s Restaurants of Canada Ltd.

Vancouver Invitational Golf Sponsors

PRESENTING SPONSOR

Wimbleton Financial Services Inc.

PLATINUM SPONSOR

Alpine Credits

GOLD SPONSORS

Enviro-Tech Mechanical Services Ltd.Fresh Point Key Food Equipment ServicesGuenther Bakeries CanadaMcDonald’s Restaurants of Canada LtdNovacom Building Partners Ltd.

SILVER SPONSORS

DanoneDomenic Mobilio FoundationHamilton IndustriesIBI GroupMartin-Brower of Canada Co.Michael Cuccione FoundationPayworks Payroll Services Canada René Fluri West Coast Reduction Ltd.

HOLE SPONSORS

Atkinson Wealth Management Coca-Cola Ltd.Franke Coffee Systems Fortis BCFour Star Electric Ltd.Garland Canada/Welbilt H & K CanadaInvestors Group Financial Lamar Transit Advertising McDonald’s Owner/Operators of BC & Yukon and McDonald’s Restaurants of Canada Ltd.MNP LLPMoxie’s Grill & Bar RichmondPacific Northwest Baking Co.Township 7 Vineyards & Winery

Island Invitational Golf Sponsors

PRESENTING SPONSOR

RLC Park Services

GOLD SPONSORS

CIBCEverything Wine Victoria La-Z-Boy Furniture Galleries —VictoriaMcDonald’s Restaurants of Canada Ltd.

SILVER SPONSORS

Linda Bain of HolliswealthCoast Capital SavingsCoast EnvironmentalElements CasinoKey Food Equipment ServicesKrawchuk Enterprises Inc.Martin-Brower of Canada Co.Payworks Payroll Services of CanadaSeaFirst Insurance BrokersWest Coast Reduction

BEVERAGE SPONSOR

Coca-Cola Ltd.

LUNCH SPONSOR

Cook Roberts LLP

HOLE SPONSORS

Driftwood BreweryFortis BCGarland Canada/Welbilt Global Payments CanadaH & K CanadaLordco Auto PartsMcDonald’s Owner/Operators of BC & Yukon and McDonald’s Restaurants of Canada Ltd McNugget Invitational

Golf Tournament Township 7 Vineyards & Winery

A Night to Dream Gala

PRESENTING SPONSOR

Beedie

LOUNGE SPONSOR

La-Z-Boy Furniture Galleries

PLATINUM SPONSORS

Alpine Credits Ltd.Freedom 55 FinancialJLLMcDonald’s Restaurants of Canada Ltd.Ryan Mortgage Income Fund Save-On-FoodsStork Craft Manufacturing Inc.

GOLD SPONSORS

Clark Wilson LLPIBI GroupLeith WheelerReprise Design

SILVER SPONSORS

Coast Capital SavingsH+ TechnologyMcDonald’s Owner/Operators of BC and Yukon and McDonald’s Restaurants of Canada Ltd.Omicron Canada Inc.PearTree Financial Services Ltd.John Welson

BRONZE SPONSORS

Kor Alta Construction Ltd.R. Vornbrock & Associates Ltd.

RAFFLE SPONSORS

Rodeo Jewellers

Event Partners

100.3 The Q FMBlue Green ProductionsChampagne DreamsChateau St. Michelle WineryCossetteErich Saide PhotographyEddie’s Hang-Up Display LtdFairmont Chateau WhistlerFairmont Pacific RimGlobal BCIsle Golf CarsMET Fine PrintersMartin-Brower of Canada Co. Pink Buffalo FilmsPotocki VodkaPSAVSacred Microdistillery

Times ColonistWestin Bear Mountain Golf Resort & SpaWhistler BlackcombWodka Vines Agency

Community Event Partners

$1,000-$4,999

Aeson Moen Golf TournamentAlex Wong’s Drive Across CanadaArchiact’s Valentine’s Day Bake SaleAugust Batey’s Lemonade StandBOSA Foods’ Customer Appreciation DayDocksteader SubaruDriving Force’s BBQElks Club of New WestminsterEvolution 107.9’s BCIT 90’s NightFriends of Jorye YeungKelowna Barbershops Ltd Orch Park Grand OpeningLittle Girls Big Hearts FundraisingMasTec Canada’s Annual Ditch RaceThe Morcom Family: Courage for ConnorPatti Romanko’s Birthday CelebrationSkimming Family’s Western Speedway 50/50Squamish Eagles Atom A TeamStamp-A-StackTownship 7 Vineyard & Winery Ltd.Ty Johannson’s Wrist Band FundraiserVancouver Subaru Club

$5,000-$9,999

Belmont Haunted HouseCargill Value Added Meats’ SCORE for the HouseThalassa Restaurant’s Concert Under the StarsLittle League BC Celebrity Golf Classic

$10,000+

Alpha Delta Pi’s Diamond BallBig D’s Bees’ Coastal Black Pumpkin FestivalEnbridge North Peace Golf TournamentMcDonald’s Boundary Bay MarathonMcDonald’s Poker TournamentTRUE Consulting Group’s TRUE TournamentVancouver Sun Run

BOARD OF DIRECTORS

Tracey Arnish Chair

Gary Luedke Vice-Chair & Treasurer

Jon Festinger Past-Chair

Matt Mitchell Secretary

Alan Gozda

Amin Tabatabayi

Catherine Jones

Daphne Johnson

Doug McWilliams

Hank Sam

Katherine Arnold

Linda Lemke

Michael Hudson

Nadine Cole

Nancy Blair

Patrick McGuinty

Trish Pekeles

Ronald McDonald House Charities British Columbia & Yukon4567 Heather Street VancouverBC V5Z 0C9

Phone: (604) 736-2957email: info@rmhbc.cawww.rmhbc.caCharity Number: 119222404 RR1001

RMHBC.CA