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Using Social Media for and at The FRESH Conference 13-15 January 2013 re FRESH ing social media Guidelines for The FRESH Conference Community Team, speakers, sponsors, participants, supporters...

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This guide has been made with the double purpose to give instructions on how to use social media for and at the Fresh Conference as well as to give some examples and tips for your own conference social media strategy. Social Media for meetings and events are immediate channels that drive the conversation through networked collaboration and active participation. While most meeting and events organizers use Twitter, Facebook, LinkedIn, Google+, Pinterest and all the other channels to share information about their conferences, we decided to ask to our community to become the evangelists for the Fresh Conference.

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Page 1: ReFRESHing Social Media

Using Social Media for and at The FRESH Conference13-15 January 2013

reFRESHing social media

Guidelines for The FRESH Conference CommunityTeam, speakers, sponsors, participants, supporters...

Page 2: ReFRESHing Social Media

Social Media for meetings and events:

The Fresh Conference is an annual conference dedicated to meeting professionals.

This guide has been made with the double purpose to give instructions on how to use social media for and at the Fresh Conference as well as to give some examples and tips for your own conference social media strategy.

Social Media for meetings and events are immediate channels that drive the conversation through networked collaboration and active participation.

While most meeting and events organizers use Twitter, Facebook, LinkedIn, Google+, Pinterest and all the other channels to share information about their conferences, we decided to ask to our community to become the evangelists for the Fresh Conference.

Page 3: ReFRESHing Social Media

The FRESH Conference Community is a group of:

a skilled and passionate international team

influential thought leaders as speakers

the most innovative companies connected to the meeting industry as sponsors

a tribe of meeting and event professionals.

You can join us, personally attending our annual conference or at the main conferences and trade-shows (FRESH Dinners) and virtually through social media.

ACTION REQUIRED:

Page 4: ReFRESHing Social Media

Our Social Media strategy

The aim of this guide is to give the right information to our community on how to use social media to interact with us and with the other members to share their info, but also to share our case with other meeting professionals to provide food for thoughts and to receive feedbacks.

Reading this guide you will find several social media profiles.We chose to dedicate some social media channels (profiles and pages)

to the meeting owner, the Meeting Support Institute and

some others specifically to the FRESH Conference.

We did it to become more “findable” and to facilitate relevant and valuable interaction with our colleagues.

So don’t worry about who to follow, choose the communication channel that best fits your preferences.

Page 5: ReFRESHing Social Media

Suggestions for your conference

First of all create a website, a blog or a landing page for your conference.

Then add the social media buttons in a visible place of the main page to facilitate your visitors to like, follow or share your conference. Then set up all the social media profiles according to your audience preferences and your conference objectives.

Differentiate the content shared in the social media channels as much as possible and do it in different moments, depending also on the

different time zones of your audience.

Page 6: ReFRESHing Social Media

Linkedin for conference

How can you use itLinkedIn is the most important social network for meeting professionals. With 85 million LinkedIn users, we can assume that virtually the majority you want to connect with in the Meeting Industry is there. For conferences Linkedin is a superb tool.

Steps to take1. Set up a Linkedin profile for the meeting owner and create a community

connecting with the target audience of your conference.

2. Set up a company page for the meeting owner and promote it posting an update about it even throughout other social media.

3. Create a product for your conference in your company page. You can link the website, add a promotion with a discount code or a prize and do not forget to ask for a recommendation by your speakers, sponsors, previous year attendees or team and supporter. Visit ours: http://linkd.in/SRGYZS

4. Join Linkedin groups focused on topics related to your conference and joined by the target you selected as your future attendees (remember to respect the etiquette of not posting promotional updates in groups. Share only valuable information of interest for the specific group).

Page 7: ReFRESHing Social Media

Linkedin

Our profile is: MEETING SUPPORT INSTITUTE

Interact with us!Scan the QRcode or simply click the links to connect with us or follow us.

You can connect with the Meeting Support Institute Linkedin profile here:http://www.linkedin.com/in/meetingsupportinstitute

And follow the Meeting Support Institute company page here:http://www.linkedin.com/company/meeting-support-institute

scan & connect

scan & follow

Page 8: ReFRESHing Social Media

Linkedin tips:

Connect with our Linkedin profile or follow our business page: there you will find some of the most important updates and news we share.

Suggest and re-share all the contents that are valuable for you or for your network.

Recommend to us interesting meeting and event professionals to connect with and introduce Meeting Support Institute to those meeting professionals you think can be interested in what we do.

If you think it is useful, in the business page of the Meeting Support Institute recommend the Fresh Conference, you can find it in the products section.

We are part of many Linkedin groups related to the Meeting Industry. Support us by sharing the news or commenting our discussions in your specific groups.

Page 9: ReFRESHing Social Media

Twitter for conference

How can you use itFor conferences, Twitter is today one of the most popular and effective tools in spreading the message beyond the meeting itself.

Steps to take1. Set up a Twitter profile for the conference (140 characters) and make it

informative even if it is short. 3 info are essentials: date of the conference, place and website.

2. Create a community connecting with the target audience of your conference and share useful content with it (not only promotion!).

3. Create a hashtag for your conference (simply writing #conferencename in a tweet, like #FRESH13). Use it in all the tweets you send and invite your twitter tribe to use it for joining the conversation.

4. Use the hashtag to follow what people say about your conference and interact with them, to obtain analytics or to keep your attendees informed with a twitter wall.

5. Give credits to your supporters, speakers and sponsors including their account in the text of your tweets and retweet them.

Page 10: ReFRESHing Social Media

Twitter Follow

FRESH CONFERENCE:

@freshconferenceThis account is dedicated to the FRESH conferenceYou can connect clicking here:twitter.com/Freshconference

or scanning here:

@freshconference profile

or scanning here:

@msimeetings profile

MEETING SUPPORT:

@msimeetingsThis account is dedicated to the Meeting Support InstituteYou can connect clicking here: twitter.com/MSImeetings

Page 11: ReFRESHing Social Media

Twitter tips:

Tweet about and with the Fresh Conference using the official hashtag #FRESH13 and our accounts @freshconference @msimeetings; we are always available.

Retweet all the info we share that are useful to you, but don’t do it immediately, if you wait 1hr or more you enlarge the audience significantely

Mention us in your #FF Follow Fridays or create a list “cool conferences to attend” ;) and add us!

Recommend to us interesting meeting and event professionals to follow

Use also other hashtags while tweeting about FRESH to engage other eventprofs. Examples : #eventprofs # m e e t i n g p ro f s # M P I # P C M A # m e e t i n g p l a n n e r s #eventplanners as well as the event/tradeshow happening at that moment eg. #EIBTM25.

Let’s have a conversation!

#FRESH13

scan & tweet

Page 12: ReFRESHing Social Media

Facebook for conference

How can you use itFor many meeting professionals Facebook is mostly a personal social media. However, for conferences, they love to use it to stay tuned with all the content to share: they also reshare useful links and they love to tag themselves in the event pictures.

Steps to take1. Set up a Facebook page and/or an event page for the conference

2. With your personal account, invite your meeting profs friends to like your page or share it as your profile status.

3. Be sure to link the social media buttons of your conference website to the facebook page.

4. Allow comments to everyone but moderate the posts of other Facebook users to your wall.

5. Share valuable content possibly different from what you shared in the other social media. Do not TAG anyone in the pictures you share, on the contrary ask them to TAG themselves. Engage!

Page 13: ReFRESHing Social Media

Facebook

Our page is: MEETING SUPPORT INSTITUTETo be informed and updated about the latest news you can LIKE THE PAGE here:

www.facebook.com/pages/Meeting-Support-Institute/304309966344329

if you prefer to be a “true MSI friend” connect here: www.facebook.com/meetingsupportinstitute

We also have a Facebook event:

THE FRESH CONFERENCEwww.facebook.com/events/219660344832914

click or scan to confirm your participation

MSI Facebook page

scan & like

The FRESH Event Facebook page

Page 14: ReFRESHing Social Media

Facebook tips:

Support our updates liking and re-sharing them when you think they are interesting or useful.

Invite those meeting and eventprofs friends you think could be interested in what we do or in confirming their participation to the Facebook event.

Recommend to us other connections of colleagues who could be interested in attending the Fresh Conference

Post news, pictures and videos about you and the Fresh Conference on our wall.

Share your most memorable moments before, during and after the Fresh Conference and tag yourself.

Are you a speaker or a sponsor? You can post videos, abstracts and previews of your FRESH presentation or about your company.

Engage the community with quiz, polls and games.

Page 15: ReFRESHing Social Media

Google+ for conference

How can you use itFor many meeting professionals Facebook is mostly a personal social media. However, for conferences, they love to use it to stay tuned with all the content to share: they also reshare useful links and they love to tag themselves in the event pictures.

Steps to take1. With your personal account set up a Google+ page and/or an event page for

the conference and share it with your meeting profs circles.

2. A page cannot add to a circle a personal profile. Google+ has the same limits as a Facebook page; therefore be sure to link the social media buttons in your conference website.

3. Create a Community for your conference and interact with the members: open hangouts to discuss and share info and to receive useful input from meeting professionals. Keep it alive!

4. Share useful and unique content, interact with members, +1 their good posts and moderate your space.

Page 16: ReFRESHing Social Media

Google+

Our page is: MEETING SUPPORT INSTITUTETo be informed and updated about the latest news you can add to your CIRCLES THE PAGE here: plus.google.com/u/0/103947607566331856243/about

Join The FRESH Conference Google+ Communityplus.google.com/u/1/communities/100014935488480502194

This Google+ Community is for people that are professionally active in designing effective meetings. It is the place where we can discuss, meet and connect with other meeting professionals about the Fresh Conference and meeting design.

scan & encircle

the Meeting Support Institute page

scan & join

the FRESH Conference Community

Page 17: ReFRESHing Social Media

Google+ tips:

Support our updates giving “+1” (the same as the “like” button in Facebook) and re-share them when you think they are interesting or useful.

Invite other meeting and event professionals to join the conversation adding the the Meeting Support Institute page to their circles or to be member of the Fresh Conference community.

If you are already a member of our community share your experience and expertise with the other members, keeping the conversation alive.

Post news, pictures and videos about your most memorable moments before, during and after the Fresh Conference.

Our speakers and sponsors are welcome to share content about their FRESH presentation or about their companies.

Engage the community with quiz, polls and games.

Page 18: ReFRESHing Social Media

Pinterest for conference

How can you use itPinterest is a pinboard-style social photo sharing website that allows users to create and manage theme-based image collections such as events, interests, hobbies, and more. Pinterest drive a lot of traffic to your conference website.

Steps to take1. Set up your conference “business profile” adding an effective description

with the date of the event, the logo, the website and the location.

2. Create well-organized and relevant “boards”; categorize them according to the needs of your conference and include descriptions with keywords. We have one board for The FRESH Conference news, one dedicated to our sponsors, one for the past edition of the conference and one for the social media posts.

3. Create a network following other meeting professionals Pinterest users or their boards and start pinning and re-pinning. See also the Pinterest etiquette.

4. You can pin (pin is a share button) a website adding a pin button to your browser bookmarks bar. Some social media content and non-html websites are not pinnable.

Page 20: ReFRESHing Social Media

Vimeo and YouTube for conferences

How can you use itYoutube and Vimeo are powerful channels to share video contents.They have the double function to give you visibility and to enlighten the sharing of bulky content. You can embed videos in your website and share in other social media a simple link to this content.

Steps to take1. Set up your Youtube and/or Vimeo channel with logo, description and link to

your website

2. Upload your content. You can share:

Interviews with speakers and preview of their presentation before the the conference

The presentation speakers give at the conference and other video comments

Partners and sponsors promotional videos and interviews

Page 21: ReFRESHing Social Media

VimeoOur channel is: MEETING SUPPORT INSTITUTETo see the video we upload visit: vimeo.com/msimeetings

YouTube

Our channel is: MEETING SUPPORT INSTITUTE

To see the video we upload visit: www.youtube.com/user/MeetingSupport

scan & follow

scan & follow

Page 22: ReFRESHing Social Media

Slideshare for conferences

How can you use itYou can use SlideShare to share any presentation files or documents related to the conference. You can then embed them in your event website and/or share the link in other social media.

Steps to take1. Set up your Slideshare with logo, description and link to your website

2. Collect all the slides from the speakers attending your conference, presentations from your partners and sponsors, any other useful abstracts or documents and upload them to SlideShare space.

3. Link social media channels among them. For example in your Linkedin profile you can show the slides you’ve uploaded in your Slideshare channel.

4. Embed the slides in your conference website and promote the page on the other social media channels.

Page 23: ReFRESHing Social Media

SlideshareOur account is: MEETING SUPPORT INSTITUTE

You will see the slides of our speakers soon after their presentation and download or read the documents we share like this guide:

Click and follow:www.slideshare.net/MeetingSupportInstitute

if you follow us you will receive an alert every time we upload something new.

scan & follow

Page 24: ReFRESHing Social Media

The Fresh Conference will take place in Copenhagen, 13-15 January 2013 + 1 optional day of training the 16th.

If you can come, don’t miss it.If you cannot come, attend it remotely connecting to:

www.thefreshconference.com

Thank you for downloading the guide: your prize is a 20% discount on the registration fee using this code: smc-FRESH13-buyer-20%

ACTION REQUIRED:

Enjoy!

icon set: Jurgen Appelo