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The Need
International Justice Mission is seeking a qualified and energetic professional to provide senior
level administrative support to the Director of Operations, South Asia, and general administrative
support in a variety of capacities, specifically devoted to the Field Operations Department. The
successful candidate will be an independent thinker with superior problem-solving skills, a strong
attention to detail, and the ability to manage multiple competing priorities, projects, and tasks.
This position is based at IJM Headquarters in the Washington, DC area and reports to the Director
of Operations, South Asia.
Responsibilities
Assistant to the Director of Operations, South Asia
Serve as a gatekeeper for the Director of Operations by managing all incoming calls, mail,emails, and time requests, and prepare appropriate responses or follow-up tasks;
Comprehensively manage the Director of Operations calendar and maintain systems to
track the Director of Operations priorities and tasks to ensure appropriate prioritization and
follow-up;
Ensure the Director of Operations is prepared for meetings and events;
Perform tasks as delegated by the Director of Operations;
Draft and/or edit correspondence including memoranda, organizational reporting, e-mails,
and other documents on behalf of the Director of Operations and Program Manager to
ensure excellence in all communication from the South Asia region;
Process monthly travel and expense reports; and
Provide assistance to the Director of Operations on budget monitoring and compliance.
Support South Asia Field Offices
Manage the intake and appropriate processing of case referrals and general phone and
email inquiries received at headquarters related to South Asia and ensure appropriatefollow-up, managing IJMs response;
Track South Asia program deadlines and ensure appropriate and timely follow-up and
completion of stated priorities;
Gather resources needed by South Asia Field Offices and coordinate efficient and timely
delivery;
Develop and maintain the South Asia region's electronic filing and tracking systems;
Generate and provide monthly budget to actual reports to the Field Offices; and
Initiate monthly wire transfers to South Asia Field Offices.
Liaison and Gatekeeper for the South Asia Region
Serve as the liaison and primary point of contact between South Asia field offices and both
internal and external constituents;
Assist the Field Operations department in providing information for and/or presenting
quarterly briefings on South Asia Field Offices to headquarters staff;
Liaise with the Education and Donor Relations Departments to connect churches, students,and prayer partners, and other external constituents with the work of IJMs South Asia Field
Offices;
Assist in the compilation, tracking, and management of department statistics and case
information in order to provide data to internal and external parties upon request;
Support the overall organization and systemization of the Field Operations Department;
and
Assign projects and manage the workload of Field Operations interns and fellows working
in IJMs headquarters office.
Travel and Event Management
Manage advance work and provide logistical support for the Director of Operations and
Program Managers travel to South Asia and all speaking engagements, liaising with IJM
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SnapshotsSnapshots
Melissa Russell
Vice President of Strategic
Partnerships"Working for IJM has ruined me for all
other jobs. Looking back, I see how my
entire career was orchestrated to bring
me here. My graduate expertise focused
on grassroots advertising and marketing,
while my former positions with financial
services firm KPMG and the University
of Texas led me across the country
developing strategic alliances and
fundraising for student and research
initiatives. My background in
communication has proven critical for
advocating IJM's mission to those who
make our work possible. I am living my
dream, utilizing my skills for my favorite
mission. "
Regional Assistant, South Asia
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staff members and external constituents to coordinate travel arrangements, event and
meeting logistics, briefing and materials preparation, and cash advances; and
Coordinate and provide logistical support for field office staff on international travel and
headquarters-initiated events.
Project Management
Manage the planning and execution of events initiated by the Field Operations Department,
as assigned, such as staff retreats, Presidents trips, major donor and church v ision trips,
Team Week, and other activities; and
Perform other duties as assigned.
Required Skills and Experience
At least two years of experience providing top-level administrative support in a fast-paced,
professional environment;
Bachelors degree;
Exceptional ability in written and oral communications;
High level of proficiency with Microsoft Office 2000;
Superior administrative capacity to manage a large number of projects and tasks
simultaneously and to complete them with minimal oversight;
Demonstrated ability to develop effective working relationships; and
Strong relationship and interpersonal skills.
Critical Qualities
Mature orthodox Christian faith, as defined by the Apostles Creed;
Meticulous attention to detail;
Works well under stress;
Self-starter with strong initiative;
Disciplined with priorities; and
Adept at creative problem solving.
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International Justice Mission is a human rights agency that secures justice for victims of slavery,
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professionals work with local officials to ensure immediate victim rescue and aftercare, to
prosecute perpetrators and to promote functioning public justice systems.
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7/13/2013http://www ijm org/careers/regional-assistant-south-asia-0