regions fact sheet.8.2015

2
u REGIONS FACT SHEET Regions Financial Corporation is a member of the S&P 500 Index and one of the nation’s largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Through its subsidiary, Regions Bank provides the backing of a top U.S. financial institution and the local focus of a community hometown bank. This means customers receive the quality services of a financial industry leader in addition to the confidence and convenience of banking with people at a neighborhood company they know. Our company mission reflects what customers say they want from a bank — simple, easy, reliable. While our financial solutions will help customers get more from their money, it is our purpose to help them get more out of life. As a company that has been around since 1856, we know that banking relationships are founded on trust. Our customers have the added assurance that our financial strength and stability gives them a safe place to keep their money. In addition, they have the peace of mind knowing deposits at Regions are FDIC insured. Regions serves customers in 16 states across the South, Midwest, and Texas. Additional information about Regions and its full line of products and services can be found at www.regions.com. Our Company: Ticker Symbol: RF on The New York Stock Exchange Assets: $122 billion as of July, 2015 Deposits: $97 billion as of July, 2015 Locations: Approximately 1,600 branches and 2,000 ATMs Associates: Approximately 23,700 Contributions: Over 1,500 donations to organizations in 2014 Volunteer Hours: More than 200,000 hours in 2014 Coverage: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas and Virginia Highlights: } Industry Recognition: Regions has been ranked the Most Reputable Bank in the U.S. from the 2015 Reputation Institute. The bank has also been named a winner of the 2015 Gallup Great Workplace Award and recipient of 28 Greenwich Excellence Awards, the most of any bank in the country. In 2014, Regions won the 2014 JD Power Small Business Banking Satisfaction survey for the South Region, while placing second nationally. } Customer Growth: Regions is ranked #15 nationally in deposit market share and #1 or #2 in nearly half the markets we serve. Each day, a half million customers visit our branches and Regions processes 2.4 million checks every day, while customers produce 7 million ATM transactions each month. } Customer Satisfaction: Customer service and loyalty scores are the highest in our history. Regions continues to track in the top 10% in loyalty and top 20% in customer satisfaction indexes as measured by Gallup. Regions placed 4th in the 2015 JD Power Retail Banking Satisfaction Survey, with an 11-point gain from the 2014 study. In Mortgage customer satisfaction, Regions placed 3rd nationally among all Mortgage Service providers in 2014 JD Power Primary Mortgage Servicer Satisfaction surveys. over }

Upload: marcel-summermatter

Post on 10-Apr-2017

93 views

Category:

Documents


0 download

TRANSCRIPT

u REGIONS FACT SHEET

Regions Financial Corporation is a member of the S&P 500 Index and one of the nation’s largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Through its subsidiary, Regions Bank provides the backing of a top U.S. financial institution and the local focus of a community hometown bank. This means customers receive the quality services of a financial industry leader in addition to the confidence and convenience of banking with people at a neighborhood company they know.

Our company mission reflects what customers say they want from a bank — simple, easy, reliable. While our financial solutions will help customers get more from their money, it is our purpose to help them get more out of life.

As a company that has been around since 1856, we know that banking relationships are founded on trust. Our customers have the added assurance that our financial strength and stability gives them a safe place to keep their money. In addition, they have the peace of mind knowing deposits at Regions are FDIC insured.

Regions serves customers in 16 states across the South, Midwest, and Texas.

Additional information about Regions and its full line of products and services can be found at www.regions.com.

Our Company:

Ticker Symbol: RF on The New York Stock Exchange

Assets: $122 billion as of July, 2015

Deposits: $97 billion as of July, 2015

Locations: Approximately 1,600 branches and 2,000 ATMs

Associates: Approximately 23,700

Contributions: Over 1,500 donations to organizations in 2014

Volunteer Hours: More than 200,000 hours in 2014

Coverage: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas and Virginia

Highlights:

} Industry Recognition: Regions has been ranked the Most Reputable Bank in the U.S. from the 2015 Reputation Institute. The bank has also been named a winner of the 2015 Gallup Great Workplace Award and recipient of 28 Greenwich Excellence Awards, the most of any bank in the country. In 2014, Regions won the 2014 JD Power Small Business Banking Satisfaction survey for the South Region, while placing second nationally.

} Customer Growth: Regions is ranked #15 nationally in deposit market share and #1 or #2 in nearly half the markets we serve. Each day, a half million customers visit our branches and Regions processes 2.4 million checks every day, while customers produce 7 million ATM transactions each month.

} Customer Satisfaction: Customer service and loyalty scores are the highest in our history. Regions continues to track in the top 10% in loyalty and top 20% in customer satisfaction indexes as measured by Gallup. Regions placed 4th in the 2015 JD Power Retail Banking Satisfaction Survey, with an 11-point gain from the 2014 study. In Mortgage customer satisfaction, Regions placed 3rd nationally among all Mortgage Service providers in 2014 JD Power Primary Mortgage Servicer Satisfaction surveys.

over }

History:Regions Financial Corporation traces its roots back to three Alabama-based banks that became original affiliates of First Alabama Bancshare, Inc., chartered in 1970 as the first multi-bank holding company in the state of Alabama. Those three banks were: the First National Bank of Huntsville, chartered in 1856; the First National Bank of Montgomery, opened in 1871; and the Exchange Security Bank of Birmingham, an institution organized in Birmingham during the spring of 1928. With the combination of three respected banks, the holding company began operations with a total of $543 million in assets and 40 locations.

Years of growth and changes followed, culminating in a final name change on May 2, 1994, when the company became Regions Financial Corpora-tion to better reflect its growing presence throughout the South. The company merged with Memphis, Tennessee-

based Union Planters Corporation in July 2004 to create a new regional force in financial services that shares a rich history of customer and community commitment, as well as the strength and stability of one of the top financial services providers in the nation. In May 2006, Regions and Birmingham-based AmSouth Bancorporation announced plans to merge. Shareholders of each company approved the transaction in October, and on November 4, 2006, the merger of Regions and AmSouth was completed. As a result, Regions Financial Corporation is now one of the top national bank holding companies in the United States.

Services:} Retail Banking

} Small Business Banking

} Commercial Banking

} Treasury Management

} Private Wealth Management

} International Banking

} Real Estate Banking

} Capital Markets

} Asset Management

} Institutional Services

} Insurance Services through the Regions Insurance Group*

Our Value:

The company values are principles that ensure we live up to what we promise.

} Put people first

} Do what is right

} Focus on your customer

} Reach higher

} Enjoy life

*Investment and insurance products are not a deposit, are not guaranteed or endorsed by Regions Bank, or its affiliates, and are not insured by the FDIC, Federal Reserve Board or any other government agency. Purchase of non-deposit products involves risks, including possible loss of principal.

Regions Bank Branches

Regions Insurance Group

TX

AR

MO

IA

LA

IL IN

KYVA

TNNC

SC

GAMS AL

FL

1.800.regions regions.com

©2015 Regions Bank. Member FDIC.(Rev. 8/15)