registered behavior technician and medical administrative ... · and visual aids (20 minutes) c....

Registered Behavior Technician and Medical Administrative Assistant (RBT, CMAA)

390 hours/6 months/Instructor-Facilitated/Certificate Program Course Code: AHP-RBT16

TP#: RBT16 Course Cost: $ 3,995.00

Texas A&M University~Kingsville In partnership with 360training.com

700 University Blvd Kingsville, TX 78363-8202

http://www.tamuk.edu/continuinged/ (866)-991-3921 or (361) 593-2861

http://www.tamuk.edu/continuinged/

OVERVIEW The Registered Behavior Technician (RBT®) is a paraprofessional who practices under the close, ongoing supervision of a BCaBA, BCBA, or BCBA-D. The RBT is primarily responsible for the direct implementation of services. The RBT does not design intervention or assessment plans. It is the responsibility of the RBT Supervisor to determine which tasks an RBT may perform as a function of his or her training, experience, and competence. The BACB certificant supervising the RBT is responsible for the work performed by the RBT on the cases they are overseeing. This training is accepted by the BACB and will fulfill the training requirement to become a RBT. It is updated to the RBT Task List 2.0. The program is comprised of interactive activities, video lectures, presentations, and quizzes.

The Medical Administrative Assistant’s role involves managing the daily operations of a medical or healthcare facility. This course introduces you to the overall business operations of a medical administrative assistant, and the responsibilities of the role. These include personnel management, vendor management, front administrative assistant, as well as billing and payment

management. You will also learn about medical records and the importance of computer skills for medical assistants.

OBJECTIVES

Students have 180 days to complete this program but must take at least 5 days. Applicants must be 18 years of age, possess a minimum of a high school diploma or national equivalent, and complete a background check. The primary objective of this program is to prepare students to pass the RBT Exam. Below are the steps:

• First, students will complete the 40-hour online training.

• The second step is completing the competency exam. This is also included in the program and can be accomplished remotely via video conference.

• The next step is securing a supervisor. 5% of RBTs' working hours need to be supervised. Typically the person who completed the competency exam will become the student's supervisor, or another BCBA or BCaBA in the company where the student works. Students must identify the supervisor as part of the application for the exam. The remote option included in this program will provide 14 days of supervision, but will require students to name a new supervisor following.

• Next, students complete the online RBT certification application, which is submitted with the certificate of completion received after completing the 40-hour training and competency exam. The BACB website explains this process.

• If the BACB accepts the application, the student will register to take the RBT exam at a Pearson center. A voucher for the exam is included in this program. Once the exam is passed the student can register as an RBT.

• The Medical Administrative Assistant Program introduces students to overall business operations of a medical assistant. Students will learn about personnel and front office management, as well as billing and payment management. In addition, students will learn about medical records and computerization of a medical assistant.

• This program prepares students for and includes a voucher for the Medical Administrative Assistant (CMAA) Exam through the National Healthcareer Association (NHA).

STUDENT SERVICES

STUDENT SUPPORT SERVICES INSTRUCTOR SERVICES CAREER SERVICES

Study Groups Answer Questions Time Management Assistance

Student Success Calls Mentoring Labor Market Information

Study Schedules 24-hour Reply Time National Certification Information

Technical Support Industry Information Externships

Extensions Exam Reviews and Feedback Check-in Emails

Leave of Absence Write Recommendations Student Feedback Surveys

Transcript Requests On the Spot Test Results

Completion Certificates Progress Emails/Phone Calls

Student Feedback Surveys Student Feedback Surveys

Register Behavior Technician and Medical Administrative Assistant (RBT, CMAA)3

https://www.bacb.com/rbt/

PROGRAM OUTLINE: Registered Behavior

Technician (RBT)

Module 1: Introduction (total time: 2.5 Hours)

1. Introduction to this course

a. Video (15 Minutes)

2. Introduction to RBT certificate and training

a. Video (20 minutes)

b. Reviewing Tasking list and RBT requirements

(20 minutes)

c. Drag and Drop Activity (10 Minutes)

d. Discussion Board (20 minutes)

3. 7 dimensions of behavior


b. Article Review (20 Minutes)

4. Characteristics of Autism


b. Website review (10 minutes)

Module 2: Measurement (7.5 Hours)

1. Preparing for Data Collection


b. Blog/Article Review (10 minutes)

c. Activity (10 minutes)

2. Continuous Measurement


b. Data sheet review (20 minutes)

c. Frequency activity (20 minutes)

d. Duration activity (20 minutes)

e. Latency activity (20 minutes)

3. Discontinuous Measurement



c. Partial Interval activity (20 minutes)

d. Whole interval activity (20 minutes)

e. Momentary time sampling (20 minutes)

4. Permanent Product


b. Article (10 minutes)

c. Drag and Drop Activity (10 minutes)

5. Summarizing and Graphing Data


b. Assignment (60 minutes)

6. Operational Definition


b. Article (20 Minutes)

c. Flashcards (10 minutes)

d. Highlighting incorrect words activity (10

minutes)

7. Level, Trend, Variability


8. Quiz on Measurement Section (30 minutes)

Module 3: Assessment (5.5 Hours)

1. Operational Definition


b. Article (20 Minutes)

c. Flashcards (10 minutes)

d. Highlighting incorrect words activity (10

minutes)

2. Preference Assessment


b. Preference Assessment Data collection sheets

and Visual Aids (20 minutes)

c. Video examples (20 minutes)

3. Assisting with Individual Procedures


b. Quiz questions (10 minutes)

c. Discussion Boards (20 minutes)

4. Assisting with FA Procedures


b. Review Data Collection Sheets (20 minutes)

c. Drag and Drop Activity FA graph (15 minutes)

d. Drag and Drop Activity FA matrix (15

minutes)

e. Analogue Video examples (30 minutes)

Register Behavior Technician and Medical Administrative Assistant (RBT, CMAA) 3

5. Assessment Quiz (30 minutes)

Module 4: Skills (13.5 hours)

1. Written Skill Acquisition Plans


b. Quiz question activity (20 minutes)

c. Assignment (60 minutes)

2. Preparing for a Session


b. Discussion Board (20 minutes)

3. Contingencies of Reinforcement


b. Article Review (20 minutes)

c. Quiz questions on reinforcement (10 minutes)

d. Drag and Drop Graphic Organizer (20

minutes)

e. Discussion Board (20 minutes)

4. Punishment


b. Article Review (20 minutes)

5. Token Economies


6. Discrete Trail Training



c. Example of DTT video (10 minutes)

d. Data collection for DTT (20 minutes)

e. Assignment (60 minutes)

7. Naturalistic Teaching


b. Review Data Sheet (10 minutes)

c. Example Video (10 minutes)

d. Drag and Drop graphic organizer (10

minutes)

e. Discussion board (20 minutes)

8. Task Analysis and Chaining


b. Chaining Examples (15 minutes)

c. Discussion Board (30 minutes)

9. Discrimination Training


b. Drag and Drop Graphic Organizer (20

minutes)

10. Stimulus Transfer and stimulus fading


b. Drag and Drop Graphic Organizer (20

minutes)

11. Prompting


b. Prompting video examples (30 minutes)

c. Prompt Fading video examples (20 minutes)

d. Drag the words activity (10 minutes)

12. Shaping


b. Shaping questions (10 minutes)

c. Shaping discussion board (20 minutes)

13. Generalization and Maintenance


b. Quiz questions activity (20 minutes)

14. Skills Quiz (60 minutes)

Module 5: Behavior Reduction (5 Hours)

1. Behavior Reduction Plan


b. Reading Material (20 minutes)

c. Quiz Activity (10 minutes)

2. Functions of behavior


b. Reading material (20 minutes)

c. Drag and Drop Activity 1 (10 minutes)

d. Drag and Drop Activity 2 (10 minutes)

3. Antecedent Interventions


b. Reading Material (20 minutes)

c. Quiz Activity (10 minutes)


4. Differential Reinforcement





5. Extinction Procedures





6. Emergency Plans




7. Quiz (30 Minutes)

Register Behavior Technician and Medical Administrative Assistant (RBT, CMAA)4

Module 6: Documenting and Reporting (2.5 hours)

1. Documenting and Communication




2. Work Place Reporting


b. Quiz Activity (10 minutes)

3. Data Storage and Transportation




4. Quiz (30 minutes)

Module 7: RBT Ethics Code (Ethics hours: 3.5 Hours)

1. Section 1 Part 1





2. Section 1 Part 2


b. Drag and Drop Activity 1 (10 minutes)


3. Section 2 Part 1




4. Section 2 Part 2




5. Section 3 Part 1




6. Section 3 Part 2




Module 8: Professional Conduct (Ethics hour: 2.5 hours)

1. Role of RBT



2. Receiving Feedback



3. Communication with Stakeholders



4. Professional boundaries



5. Maintaining Client Dignity




PROGRAM OUTLINE:Medical Administrative Assistant

Module 1: Today’s Healthcare Environment • Introduction to Healthcare Management• Types of Medical Practice Ownership• Types of Physicians• Specialty Care Practices• Role of a Medical Office Manager

Module 2: Communications in a Medical Office • Verbal Communication• Written Communication• Composing Patient Letters• Using Memos Policy for E-mail Exchange with Patients• Nonverbal Communication• Importance of Proper Communication in a Medical Office

Module 3: Legal and Ethical Issues in Managing a Medical Office • Standard of Care for a Medical Office• Credentialing Documents Needed in a Personnel File• Physician Malpractice• Physician-Patient Relationships• Medical Ethics• Medical Treatment of Minors

Module 4: Personnel Management • Management Styles and Their Impact• Hiring a New Employee• Orientation and Training Plan• Timeline for Conducting Employee Evaluations• Disciplining and Terminating Employees• Sexual Harassment in the Workplace

Module 5: Managing the Front Office • Telephone Etiquette• Prioritizing Telephone Calls• Dealing with Difficult Callers• Importance of Documenting Telephone Calls• Purpose and Function of Answering Services• Maintaining the Reception Area• Customer Service in the Front Office

Module 6: Appointment Scheduling • Scheduling New Patient Appointments• Importance of Appointment Time Management• Appointment Schedule As a Legal Document• Scheduling Hospital Services and Admissions

Module 7: Medical Records Management • Purpose of a Medical Record• Medical Record Formats• Retaining and Disposing Medical Records• Release of Information

Module 8: Regulatory Compliance in a Healthcare Setting • Impact of HIPAA Legislation on Patient Care• Function of HIPAA Business Associate Agreement• Purpose of the Red Flags Rule• Need for Corporate Compliance Plans• Compliance with The Joint Commission, OSHA, and CLIA• Fraud and Abuse in Health care• Impact of the Healthcare Reform Act

Module 9: Duties of a Medical Office Manager • Management vs. Supervision• Responsibilities• Leadership Styles• Ordering and Processing Medical Supplies

Module 10: Use of Computers in a Medical Office • Basic Components of a Computer• Maintaining Computer Equipment• Computer Software in a Medical Office• Ensuring Computer Security• Electronic Medical Records• Prescription Management Software• Ergonomics in a Medical Office

Module 11: Office Policies and Procedures • Personnel Manual• Medical Office Policies• Medical Office Procedures

Module 12: Accounting and Payroll in a Medical Office • Managerial Accounting• Budgeting• Payroll Process• Accounts Payable

Module 13: Billing and Collecting • Creating Fee Schedules• Participating Provider Agreements• Credit and Collections Policies• Managing Accounts Receivable• Processing Overpayments

6 Register Behavior Technician and Medical Administrative Assistant (RBT, CMAA)

NATIONAL CERTIFICATION DETAILS

This program includes a voucher for the Registered Behavior Technician (RBT) Exam. Please find the requirements to take the RBT Exam in the Objectives section of this document.

This program also includes a voucher to take the Medical Administrative Assistant (CMAA) Exam. CMAA Exam requirements: Possess a high school diploma, or equivalent, and have successfully completed a related training program such as TAMUK's Medical Administrative Assistant with Billing and Coding program.

Module 14: Health Insurance • Introduction to Health Insurance• Health Insurance Terminology• Health Insurance Plans• Medicare Coverage• Medicaid for Medical Care• Processing Insurance Claims• Reconciling Payments and Rejections

Module 15: Procedural and Diagnostic Coding • CPT Coding• Procedure Coding• Using Evaluation and Management Codes• Using Surgery Codes• Using Anesthesia, Radiology and Medicine Codes• HCPCS• Diagnosis Coding using ICD-9-CM

Module 16: Quality Improvement and Risk Management • Issues for Quality Improvement Review• Common Risk Management Issues• Managing Employee Safety


Texas A&M University~Kingsville

In partnership with 360training.com

700 University Blvd

Kingsville, TX 78363-8202


(866)-991-3921 or (361) 593-2861

Registered Behavior Technician and Medical Administrative Assistant (RBT, CMAA)
