regulatory hurdles for dtc, social media and third party sales channels panelists: theresa...
TRANSCRIPT
Regulatory Hurdles for DTC, Social Media and Third Party Sales Channels
Panelists: Theresa McCarthy,
TTB Kristen Techel,
Strike & Techel Jeff Carroll,
ShipCompliant
Moderator: John Trinidad,
Dickenson, Peatman & Fogarty
Disclaimer
This memorandum is provided by Dickenson, Peatman & Fogarty for educational and informational purposes only and is not intended and should not be construed as legal advice.
Agenda
1. Introduction & Overview
2. Social Media Marketing
a. TTB Social Media Guidelines
b. Other Regulations and Guidelines
3. Direct to Consumer Sales
a. Overview
b. Third Party Providers / What’s Next
4. Hot Topics
Disruptive Technologies
Innovations that disrupt a market’s “value network.”
Can alter relationship between existing players in the market.
Allows for new entrants that market may not have expected.
Impact of disruptive technologies may be muted (or delayed) in highly regulated industries.
Internet as Disruptive Technology
INTERNET
SALES MARKETING
Sales:Three Tier System
Winery
Wholesaler
Retailer
Consumer
“It is tougher than ever in the 3-tier channel. We have a hard time getting distributor attention as they have way too many brands, not enough people and we are just too small to matter.”
Sales: Distributor Consolidation
Winery
Wholesaler
Retailer
Consumer
Sales: DTC Shipping Barriers
xxx
Sales: Granholm and E-Commerce
Sales: The Granholm Effect (2004-2014)
Wineries can ship directly to 83% of adult Americans…
… but production caps, on-site requirements, and other impediments still remain.
Sales: Uncertainty re “New Players”
Winery
Wholesaler
Retailer
Consumer
Fulfillment
Shipping
Order Processing
Compliance
TPP / TPM
Marketing:Social Media
Ability to interact with customers instantly & consistently. No need to wait for them to walk into tasting room.
Build “relationship” with customers, build brand loyalty.
Marketing:Social Media Hurdles
1. Application of advertising restrictions to winery’s usage of social media.
2. Move from uni-directional advertising to “conversation” creates issues (third party content).
3. Other laws (including tied house laws) may also apply to winery’s usage of social media.
Marketing:Third Party Content
• Winery maintains an official Facebook fan page.
• Winery “fan” posts a link on Winery’s FB page to an article praising it’s newest Chardonnay release.
• Same article also calls competitor’s latest Chardonnay “disappointing” and “flawed.”
• If winery doesn’t take down the link, is this a violation against TTB social media guidelines, prohibition against disparaging statements?
Marketing:Tied House
John Doe Winemaker@JohnDoeWines
Congratulations to @SF_restaurant for their James Beard Award nomination! Well deserved!
John Doe Winery@JDwines
Excited for our Winemaker Dinner @SF_restaurant - a James Beard Award nominee!!!
On-Demand Commerce
Regulatory Uncertainty
1. How will regulatory agencies deal with these new players / business models?
2. Will any of these players need to get their own alcohol beverage license?
Empire Wine:Background NY Retailer accused of shipping wine to states
where Retail DTC shipping prohibited.
NYSLA claims this is grounds for suspension, revocation, or cancellation of Empire’s License, relies on regulation that allows disciplinary action for licensee’s “improper conduct.”
Nothing in NY statute or regulation that expressly prohibits licensed retailer from shipping to customers in other states.
Empire Wine: Legal Questions Beyond NYSLA’s statutory authority?
ABC Law Sec. 2: NYSLA has power “to regulate and control the manufacture, sale and distribution within the state of alcoholic beverages for the purpose of fostering and promoting temperance in their consumption and respect for and obedience to law.”
Unconstitutional? Interference with Interstate commerce.
Due Process Concerns? Vagueness of “improper conduct” provision
Empire Wine: Potential Fallout CA Winery holds NY Direct Shipper’s License
CA Winery ships to consumers in Utah (where DTC Prohibited or to Texas w/o license.
Will NYSLA view shipment to Utah or Texas as grounds for suspension, revocation, suspension of CA Winery’s NY Direct Shipper’s License?
For any additional information, please contact John Trinidad.
Email – [email protected]
Linkedin - www.linkedin.com/in/johntrinidad/