Oracle Hospitality OPERA CloudServicesRelease Readiness Guide

Release 21.4F47967-02December 2021

Oracle Hospitality OPERA Cloud Services Release Readiness Guide, Release 21.4

F47967-02

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Contents

1 Feature Summary

ACCOUNTS RECEIVABLE 1-3

Invoice Search Options Updated 1-3

BLOCK MANAGEMENT 1-3

Contract Template Updated 1-3

CASHIERING AND FINANCIALS 1-5

Auto Folio Settlement Updated 1-5

Folio Template Updated 1-5

Generates Configuration Updated 1-6

Rate Code Definition Updated 1-6

Tax Routing OPERA Control Added 1-6

CLIENT RELATIONS 1-7

Industry Added to Account Profile Details 1-7

Simultaneous Profile Lookup Added 1-7

COUNTRY SPECIFIC 1-8

Country Specific - Israel - Currency Exchange Limits Added 1-8

Country Specific - Portugal - OPERA Control Added 1-8

Country Specific - Portugal - Folio Templates Updated 1-9

Country Specific - Portugal - PT_SAFT_104 Export Template Updated 1-9

Country Specific - Portugal - Universal Payload Updated 1-10

Country Specific - Saudi Arabia - Folio Template Updated 1-10

Country Specific - Saudi Arabia - OPERA Control Updated 1-11

Country Specific - Thailand - Sample Payment Tax Report Updated 1-11

Country Specific - USA - Tax Generate Function Updated 1-12

EVENTS 1-12

BEO Templates Updated 1-13

BEO Parameters and Templates Updated 1-13

Quick Edit Added 1-14

EXPORTS 1-15

Currency Conversion API Added 1-15

FRONT DESK 1-15

Additional Nights Payment Prompt Added 1-15

Verify Payment Check-in Step Updated 1-16

iii

INTEGRATIONS 1-17

Business Events Configuration Updated 1-17

Enrollment Request in OXI Membership Specification Updated 1-17

HTNG - External Systems Added 1-18

OPI - Customer Initiated Transaction (CIT) Added 1-18

OXI - External Systems Added 1-18

OXI Reservation Specification Updated 1-18

REST Membership Specification Updated 1-19

MISCELLANEOUS 1-19

Digital Assistant (Chatbot) Added 1-19

REPORTS 1-21

Legacy User Audit Reports Removed 1-21

RESERVATIONS 1-21

Advanced Discount Calculations Updated 1-21

Reservation Color Configuration Added 1-22

Room Diary Updated for Component Suite 1-22

Search by Packages Added to Look to Book 1-23

TOOLBOX 1-24

Events Added To Data Import 1-24

Outbound System Configuration Task Added 1-24

SFTP Configuration Capability Added 1-24

SFTP User Tasks Updated 1-25

2 Resolved Issues

Accounts Receivables 2-1

Block Management 2-1

Cashiering and Financials 2-2

Client Relations 2-4

Country Specific 2-5

Events 2-7

Exports 2-10

Front Desk 2-10

Integrations 2-11

Inventory 2-12

Miscellaneous 2-12

Reports 2-13

Reservations 2-13

Rooms Management 2-15

Sales 2-16

iv

3 System Requirements, Supported Systems, and Compatibility

v

Preface

Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platformfor next generation hotel management. OPERA Cloud offers an intuitive user interface,comprehensive functionality for all areas of hotel management, secure data storage,and hundreds of key partner interfaces to meet the needs of hotels of all types andsizes. By moving property management technology to the cloud, OPERA Cloudsimplifies the IT infrastructure in properties, allowing hotel management and staff tofocus on delivering exceptional guest experiences.

Overview

This guide outlines the information you need to know about OPERA Cloud Servicesnew or improved functionality in this update, and describes any tasks you might needto perform for the update. Each section includes a brief description of the feature, thesteps you need to take to enable or begin using the feature, any tips or considerationsthat you should keep in mind, and the resources available to help you.

We welcome your comments and suggestions to improve the content. Please send usyour feedback at oracle_hospitality_opera_technical_publications_grp@oracle.com.

Audience

This document is intended for OPERA Cloud Services application users.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table Revision History

Date Description of Change

November 2021 Initial Publication

6

Table (Cont.) Revision History

Date Description of Change

December 2021Added Gaming label to Tax Routing OPERA ControlAdded topic.Added SFTP User Tasks Updated topic.

7

1Feature Summary

ORACLE HOSPITALITY DIGITAL LEARNING

Oracle Hospitality is committed to supporting your business needs. To enable ourcustomers, we are providing complimentary access to OPERA Hospitality DigitalLearning through Oracle University for a limited time. To use these OPERA-relatedservice offerings from Oracle University, you must have a technical support contractfor OPERA which is active and in good standing. Please contactoperaenablement_ww@oracle.com with the primary property point of contact foraccess and activation.

Column Definitions

SMALL SCALE: These UI or process-based features are typically comprised of minor field,validation, or program changes. Therefore, the potential impact to users is minimal.LARGER SCALE: These UI or process-based features have more complex designs. Therefore,the potential impact to users is higher.CUSTOMER ACTION REQUIRED: You must take action before these features can be used.These features are delivered disabled and you choose if and when to enable them.

Features that are specific to the Oracle Hospitality OPERA Cloud Service, Sales andEvent Management Premium Edition are marked with the Premium badge.

Features that are specific to Oracle Hospitality OPERA Comp Accounting CloudService or Oracle Hospitality OPERA Cloud Service Casino and Gaming Managementare marked with the Gaming badge.

FEATURE SCALECUSTOMERACTIONREQUIRED

ACCOUNTS RECEIVABLESInvoice Search Options Updated SMALLBLOCK MANAGEMENTContract Template Updated SMALL ACTION!CASHIERING AND FINANCIALSAuto Folio Settlement Updated SMALL

Folio Template Updated SMALL ACTION!

1-1

FEATURE SCALECUSTOMERACTIONREQUIRED

Generates Configuration Updated SMALLRate Code Definition Updated SMALL

Tax Routing OPERA Control Added SMALL ACTION!CLIENT RELATIONSIndustry Added to Account Profile Details SMALLSimultaneous Profile Lookup Added SMALLCOUNTRY SPECIFICCountry Specific - Israel - Currency Exchange Limits Added SMALL ACTION!

Country Specific - Portugal - Export Template Updated SMALL ACTION!Country Specific - Portugal - Folio Templates Updated SMALL

Country Specific - Portugal - OPERA Control Added SMALL ACTION!Country Specific - Portugal - Universal Payload Updated SMALL

Country Specific - Saudi Arabia - Folio Template Updated SMALL ACTION!

Country Specific - Saudi Arabia - OPERA Control Updated SMALL ACTION!

Country Specific - Thailand - Sample Payment Tax Report Updated SMALL ACTION!Country Specific - USA - Tax Generate Function Updated SMALLEVENTSBEO Templates Updated SMALL ACTION!

BEO Parameters and Templates Updated SMALL ACTION!Quick Edit Added SMALLEXPORTSCurrency Conversion API Added SMALLFRONT DESKAdditional Nights Payment Prompt Added SMALLVerify Payment Check In Step Update SMALLINTEGRATIONSBusiness Events Configuration Updated SMALLEnrollment Request in OXI Membership Specification Updated SMALL

HTNG - External Systems Added SMALL ACTION!OPI - Customer Initiated Transaction (CIT) Added SMALL

OXI - External Systems Added SMALL ACTION!OXI Reservation Specification Updated SMALLREST Membership Specification Updated SMALLMISCELLANEOUSDigital Assistant (Chatbot) Added SMALL ACTION!REPORTSLegacy User Audit Reports Removed SMALLRESERVATIONSAdvanced Discount Calculations Updated SMALL

Chapter 1

1-2

FEATURE SCALECUSTOMERACTIONREQUIRED

Reservation Color Configuration Added SMALLRoom Diary Updated for Component Suite SMALLSearch by Packages Added to Look to Book SMALLTOOLBOXEvents Added To Data Import SMALL

Outbound System Configuration Task Added SMALL ACTION!

SFTP Configuration Capability Added SMALL ACTION!

SFTP User Tasks Updated SMALL ACTION!

ACCOUNTS RECEIVABLE

Invoice Search Options Updated

Invoices search is updated with the following additional fields:

• Name: List invoices with the specific profile associated with an invoice.

• Supplement: List invoices with the specific supplement associated with an invoice.

• Reference: List invoices with the specific reference associated with an invoice.

BLOCK MANAGEMENT

Contract Template Updated

Chapter 1ACCOUNTS RECEIVABLE

1-3

The Sample Contract data model is updated to include the Event Name, Event StartDate, and Start Time for event, item, and resource notes, making it easier to match thenote to its corresponding event, menu, or item resource.

A Potential Summary grid is also added to the template. This grid displays the Netand/or Gross Revenue information for guest rooms and events based on theparameters selected when generating the report.

Additional updates to the sample contract template include:

• The Room Grid header is renamed as Guest Rooms.

• The grids are left-aligned and a new style is applied.

STEPS TO ENABLE

1. For more information, see Updating Customized Stationery with Current DataModel.

2. Position the cursor in the area where the Event and Resource are currently output,select Insert, and then select Fields.

Chapter 1BLOCK MANAGEMENT

1-4

3. In the Field list, navigate to the section titled Event And Resource Notes and select thefollowing fields to insert into the template:

• Event Resource Note Index - This field should replace the existing field for Index.

• Event Resources Note Event Name.

• Event Resource Note Event Date and Time.

4. Format the text for these fields as needed.

5. In order to add the Potential Summary grid to an existing template, the grid must becopied from the sample template and pasted into the existing customized report.

Note:

When creating a new contract, these fields will be included in the sample templateavailable for download.

CASHIERING AND FINANCIALS

Auto Folio Settlement Updated

For properties with the Auto Settlement Rules OPERA Control active, Auto Folio Settlementis updated with a Process all Auto Folio Reservations action to bypass the reservationselection step and process all eligible reservations. If the Address Check for Foliogeneration Control is defined, the auto-folio settlement process returns a failure error forreservations with a profile address lacking the required field value.

For more information, see Running the Batch Folio Process for Automatic Folio Settlement.

Folio Template Updated

A unique ID (UNIQUE_ID) merge code is added to the header section in the data model ofthe Sample Folio (sample_folio.xml) for the Folio Type Unique ID functionality. For moreinformation, see Country Specific - Portugal - OPERA Control Added.

You can update your customized folio(s) and add the UNIQUE_ID merge code after activatingthe Folio Type Unique ID OPERA Control.

• If the Unique ID field is blank on the Folio Type, then the merge code displays a value ofzero.

• If the Unique ID field is populated on the Folio Type, then the merge code displays aconcatenation of the Unique ID, a hyphen, and the Folio Number (such asABC1234D-406).

STEPS TO ENABLE

For more information, see Updating Customized Stationery with Current Data Model

Chapter 1CASHIERING AND FINANCIALS

1-5

Generates Configuration Updated

Generate configuration is updated to allow the following:

• -99.99 to 100.00 percentage values when the transaction code is configured asGenerates Inclusive.

• -100.00 to 100.00 percentage values when the transaction code is configured asGenerates Excluded (Generates Inclusive=N).

In the event that -100.00 percent is configured as a Generates Excluded transactioncode, and the transaction code is edited to set Generates as Inclusive, the change issaved. However, the tax will be calculated as 0.00 amount.

Note:

There is no change to the transaction code group/subgroup generatesconfiguration as there is no Generates Inclusive check box for transactioncode group/subgroup configuration.

Rate Code Definition Updated

Rate Code Definition is updated to allow rate codes with 12 alphanumeric characters.

Tax Routing OPERA Control Added

A Do not Route Exclusive Tax to Comp Window OPERA Control is addedand available when the Automatically Transfer Generates with Main TransactionOPERA Control is active.

When activated, exclusive taxes remain in a guest billing window (1-8) when theprimary charge is moved to a Comp window, overriding the Automatically TransferGenerates with Main Transaction OPERA Control business logic. When posting,routing, or transferring a charge to a comp window and the Do not Route ExclusiveTax to Comp Window OPERA Control is active, OPERA Cloud regenerates/re-poststhe exclusive tax, and the tax remains on the original window with the original payee

Chapter 1CASHIERING AND FINANCIALS

1-6

from which the comping was initiated. Text is added in the Supplement field to indicate theauto re-posting.

Note:

When such routing/transferring of a main transaction to a comp window occurs, thelink between the main and the tax transaction is removed and these charges will nolonger transfer together in guest windows if the comp transaction is moved back toguest window.

STEPS TO ENABLE

1. From the side menu, select Administration, select Enterprise, and then select OPERAControls.

2. Select or confirm the Property.

3. Select the Cashiering group.

4. Select and activate the Automatically Transfer Generates with Main Transactionparameter.

5. Select and activate the Do not Route Exclusive Tax to Comp Window parameter.

CLIENT RELATIONS

Industry Added to Account Profile Details

The Industry Code field is enabled in Profile Details for Company, Travel Agent, and Sourceprofiles generically, no longer requiring the Sales Information OPERA Control to be active.Industry code is referenceable on the Profile Productivity Statistics report parameters.

IMPACTS OR OTHER CONSIDERATIONS

To configure Industries, see Configuring Industry Codes.

Simultaneous Profile Lookup Added

When the External Lookup Behavior OPERA Control is set to Simultaneous, a profile look upis performed in the external system regardless of whether any matches are found in OPERACloud.

Chapter 1CLIENT RELATIONS

1-7

COUNTRY SPECIFIC

Country Specific - Israel - Currency Exchange Limits Added

The following Cashier OPERA Controls are added generically and should be reviewedby properties in Israel.

• Daily Currency Exchange Limit Amount - Allows you to set a daily limit amount,for example, $250.00. If you leave the field blank, no limit is set and the currencyexchange functionality behaves as previously set. If you set a daily limit amount,then a currency exchange can be performed only for an in-house reservation.

• Daily Currency Exchange Limit Code - Allows you to select a currency code. Ifyou leave the field blank, the local currency is assumed.

For details on Currency Exchange handling see Calculating Currency Exchanges.

STEPS TO ENABLE

1. From the side menu, select Administration, select Enterprise, and thenselect OPERA Controls.

2. Select or confirm the Property where you want to enable the parameter.

3. Click the Cashiering group and scroll to the Foreign Currency Codes function.

4. Select the Daily Currency Exchange Limit Amount setting and provide thevalue.

5. Select the Daily Currency Exchange Limit Code setting and select the currencycode.

Refer to: Oracle Hospitality Localization Center for Hotel; Israel.

Country Specific - Portugal - OPERA Control Added

A Folio Type Unique ID OPERA Control is added generically and should be reviewedby properties in Portugal.

When Folio Type Unique ID is activated, you can configure a Unique ID for each foliotype defined at your property. When generating a folio, the Unique ID for the folio typeis concatenated with the Folio Number and output in the footer of the folio.

IMPACT OR OTHER CONSIDERATIONS

For more information, see Sample Folio Portugal and Sample Credit PortugalTemplates Updated.

STEPS TO ENABLE

1. From the side menu, select Administration, select Enterprise, and thenselect OPERA Controls.

2. Select or confirm the Property where you want to enable the parameter.

3. Click the Cashiering group and scroll to the parameters section.

Chapter 1COUNTRY SPECIFIC

1-8

4. Activate Folio Type Unique ID.

Refer to: Oracle Hospitality Localization Center for Hotel; Portugal..

Country Specific - Portugal - Folio Templates Updated

Merge codes for Unique ID (UNIQUE_ID, P_UNIQUE_ID) are added to the data model of theSample Folio Portugal template (sample_folio_portugal.xml) and Sample Credit Portugaltemplate (sample_credit_portugal.xml).

These merge codes exist within the footer section of the sample folios templates and containa text label of ATCUD.

• UNIQUE_ID displays the ATCUD above the QR Code on the last page of the folio.

• P_UNIQUE_ID displays the ATCUD in the footer of the folio on all pages except for thelast page.

The merge codes display the ATCUD based on the configuration of the Folio Type.

• If the Unique ID field is blank on the Folio Type, then the ATCUD displays a value of '0'.

• If the Unique ID field is populated on the Folio Type, then the ATCUD displays aconcatenation of the Unique ID, a hyphen, and the Folio Number (such as,ABC1234D-406).

The QR Code is updated on the reports for Sample Folio Portugal (sample_folio_portugal.rtf)and Sample Credit Portugal (sample_credit_portugal.rtf).

• If the Unique ID field is blank on the Folio Type, then column H of the QR Code populateswith '0'.

• If the Unique ID field is populated on the Folio Type, then column H of the QR Codepopulates as a concatenation of the Unique ID, a hyphen, and the Folio Number (suchas, ABC1234D-406).

IMPACT OR OTHER CONSIDERATIONS

OPERA Control Added. See Country Specific - Portugal - OPERA Control Added.

Refer to: Oracle Hospitality Localization Center for Hotel; Portugal.

Country Specific - Portugal - PT_SAFT_104 Export Template Updated

The existing Country Export PT_SAFT_104 is updated.

• If the Unique ID field is blank on the Folio Type, then the <ATCUD> field of the Exportpopulates with '0'.

• If the Unique ID field is populated on the Folio Type, then the <ATCUD> field of theExport populates as a concatenation of the Unique ID, a hyphen, and the Folio Number(such as, ABC1234D-406).

STEPS TO ENABLE

For existing properties with the export setup, you must create the PT_SAFT_104 CountryExport from the template.

Chapter 1COUNTRY SPECIFIC

1-9

1. From the side menu, select the OPERA Cloud menu, select Miscellaneous,select Exports,and then select Country.

2. Select New From Template, select the Template, select the PT_SAFT_104Export and other search criteria, and click Create and Continue.

Refer to: Oracle Hospitality Localization Center for Hotel; Portugal.

Country Specific - Portugal - Universal Payload Updated

The existing universal payload is updated with a new field for FolioTypeUniqueCodelocated in the FolioHeaderInfo section.

When you generate a fiscal folio, the universal payload is created with a value in thenew field for FolioTypeUniqueCode.

• If the Unique ID field is blank on the Folio Type, then the FolioTypeUniqueCodefield of the universal payload populates with '0'.

• If the Unique ID field is populated on the Folio Type, then theFolioTypeUniqueCode field of the universal payload populates as a concatenationof the Unique ID, a hyphen, and the Folio Number (such as ABC1234D-406).

Refer to: Oracle Hospitality Localization Center for Hotel; Portugal.

Country Specific - Saudi Arabia - Folio Template Updated

The merge code for QR Code Image is added to the data model of the Sample Foliotemplate (sample_folio.xml).

You can add the following merge code to the header section and footer section of thefolio. The merge code exists in the footer of the folio by default.

• QR_CODE_IMAGE displays the QR Code on the folio.

When the QR Code is scanned, the corresponding information appears in a Base64encoded string. Once the Base64 string is decoded, the information appears in a Tag-Length-Value (TLV) format where the Tag and Length values display as single-byteASCII characters and the Value appears as clear text.

• Column 1 Legal Owner field of the Property. Path: Administration> Enterprise>Chain and Property Management> Properties> select the Actions icon> Edit>General Information> Edit> enter a value in the field for Legal Owner.

• Column 2 Property Tax ID of the Property.

Path: Administration> Enterprise> OPERA Controls> select the Group forGeneral> select the Edit icon for Property Tax ID> enter a value in the field forValue.

• Column 3 The time and date when the folio was generated (format YYYY-MM-DDHH:MM:SS).

• Column 4 The total gross amount of the folio.

• Column 5 The total VAT amount of the folio.

Chapter 1COUNTRY SPECIFIC

1-10

Note:

The QR Code columns are be structured in Tag-Length-Value (TLV) format.

Example: 110LegalOwner21012345678903192021-01-31 16:30:45406100.005049.91

However, the Tag and Length display as single-byte ASCII characters.

IMPACT OR OTHER CONSIDERATIONS

Country Specific - Saudi Arabia - Folio Template Updated. For more information, see CountrySpecific - Saudi Arabia - OPERA Control Updated.

STEPS TO ENABLE

For more information, see Updating Customized Stationery with Current Data Model.

Refer to: Oracle Hospitality Localization Center for Hotel; Saudi Arabia - under OPERACloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID:2553921.1)

Country Specific - Saudi Arabia - OPERA Control Updated

A Folio QR Code OPERA Control is added for properties in Saudi Arabia, enabling thegeneration of a QR Code on settled folios.

Information Folios and Pro-Forma Folios do not display a QR Code.

IMPACT OR OTHER CONSIDERATIONS

Country Specific - Saudi Arabia - Folio Template Updated. For more information, see CountrySpecific - Saudi Arabia - Folio Template Updated.

STEPS TO ENABLE

1. From the side menu, select Administration, select Enterprise, and then select OPERAControls.

2. Select or confirm the Property where you want to enable the parameter.

3. Select the Cashiering group and activate the Folio QR Code parameter.

Refer to: Oracle Hospitality Localization Center for Hotel; Saudi Arabia - under OPERACloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID:2553921.1)

Country Specific - Thailand - Sample Payment Tax Report UpdatedThe sample payment tax report data model is updated with the following elements and shouldbe reviewed by properties in Thailand.

• PAYEE_TAX2_NO

• PAYEE_TAX2_NO

Chapter 1COUNTRY SPECIFIC

1-11

• PAYEE_TAX_OFFICE

• GUEST_TAX1_NO

• GUEST_TAX2_NO

• GUEST_TAX_OFFICE

Note:

Tax Office elements output the values entered in the Tax Office field inprofiles.

STEPS TO ENABLE

See Updating Customized Stationery with Current Data Model.Refer to: Oracle Hospitality Localization Center for Hotel; Thailand - under OPERACloud Documentation: OPERA Cloud Fiscal Primary Data Document (Doc ID:2638007.1).

Country Specific - USA - Tax Generate Function Updated

The following is implemented generically, but is of specific interest to properties in NewYork City.

The Room Type Based Charge tax generate function is updated with two additionalparameters.

• Minimum Rate Amount: Set the minimum amount that is required for the taxes tobe posted.

• Include Comp Rate Code(Y/N): Set 'Y' or 'N' value to determine whether to includethe Comp Reservations for the generates to be posted.

Refer to: Oracle Hospitality Localization Center for Hotel; United States - underOPERA Cloud, Solutions: OPERA Cloud Fiscal Primary Data Document (Doc ID2638819.1)

EVENTSThis section applies to:

• Oracle Hospitality OPERA Cloud Service, Sales and Event Management StandardEdition.

Chapter 1EVENTS

1-12

• Oracle Hospitality OPERA Cloud Service, Sales and Event Management PremiumEdition.

Features that are specific to the Sales and Event Management Premium Edition are markedwith the Premium badge.

BEO Templates Updated

Event Name is added to the Beverage (Beverage_Menu_Row) and Item (Item_Row) sectionsof the sample Banquet Event Order (BEO) templates: BEO 1 Column, BEO 2 Column, and BEO 2 Column FB and the data model (sample_beo_*.xml).

STEPS TO ENABLE

To update your customized Banquet Event Orders, see: Updating Customized Stationery withCurrent Data Model

BEO Parameters and Templates UpdatedThe ability to output the Room Grid is added to the Banquet Event Order (BEO) templates BEO 1 Column, BEO 2 Column, and BEO 2 Column FB when parameters are updated with aPrint Room Grid option, which is enabled when a Block ID is selected.

When the Print Room Grid check box is selected, additional criteria are available todetermine the details to include in the report and how the information is displayed.

STEPS TO ENABLE

1. From the side menu, select OPERA Cloud, select Reports, and then select ManageReports.

2. Enter search criteria and click Search.

3. Select the customized BEO template to update in the search results, click the verticalellipsis Actions menu, and select Edit.

Chapter 1EVENTS

1-13

a. Select Download Sample Report and open the new sample BEO template inWord.

i. Select and copy the Guest Room section to your clipboard.

b. Select Download Customized Report and open the customized BEOtemplate in Word.

i. Click to highlight "end BOOKING_NOTES_TYPE_ROW" and hover yourcursor to display the + icon to add a new row.

ii. Right click in the new row and select Table Properties.

iii. Select Options and set the left and right margins to zero.

iv. Paste content from the clipboard into the template.

v. Save the changes to the RTF.

c. In OPERA Cloud, click Choose File and select your modified RTF template(3b).

i. Click Open to upload the modified BEO template.

4. Click Save.

5. For more information, see Updating Customized Stationery.

Quick Edit Added

You can quickly edit Event Details from Event search by selecting the pencil (edit)icon. For more information, see Managing Events.

Chapter 1EVENTS

1-14

EXPORTS

Currency Conversion API Added

A MULTI_CURRENCY.GET_EXCHANGE_RATE function is added to the exports module andcan be used to convert an amount from one currency to another based on specific exchangetype, property, and date.

Table 1-1 Currency Conversion Details

MULTI_CURRENCY.GET_EXCHANGE_RATE()

Parameter Required Type Default Description

from_currency Yes String Currency Code

from_currency_amount

Number NULL

to_currency String PMS_P.CURRENCY PropertyCurrency

exch_type String ‘P’ Posting

in_date String PMS_P.BUSINESS_DATE

Property BusinessDate

in_resort String PMS_P.RESORT Property Code

Example: MULTI_CURRENCY.GET_EXCHANGE_RATE ('USD',100,'INR','P','15-SEP-2021','BANGKOK')

FRONT DESK

Additional Nights Payment Prompt Added

Chapter 1EXPORTS

1-15

For properties with the Check In Prepay Rule OPERA Control set to Advance FolioPayment and the Prepay Folio OPERA Control active, you are prompted to collectpayment for the additional nights when an in-house reservation is extended from the reservation presentation.

The prompt is excluded for the following:

• Pseudo room type reservations.

• Block reservations.

• Credit card payment details provided (window 1).

• Reservations without or with negative (refund) advance payment requirements.

• Changes to rate amount, rate code, packages, items, or fixed charges.

Note:

Stay date extensions performed from the Room Diary or Look To Book SalesScreen do not receive this prompt.

For more information, see: Inhouse - About Advanced Folio Payment (Prepayment)

Verify Payment Check-in Step Updated

The Verify Payment Check In step is updated with Authorized Amount and ApprovalCode details for when a successful authorization is obtained prior to check in.

In a scenario when multiple authorizations are obtained for a credit card on a window,the Authorized Amount shows a total (sum) of all authorization amounts and theApproval Code shows the approval code of the first authorization taken on the card.These two fields show information for authorizations received from the paymentpartner or manually entered by a user in the credit card authorizations option on thepayment instructions panel.

Chapter 1FRONT DESK

1-16

INTEGRATIONS

Business Events Configuration Updated

A Clear Cache action is added to Business Event Configuration, so you can generatebusiness events for business event elements added or updated without logging out of theapplication.

Enrollment Request in OXI Membership Specification Updated

Enrollment request in the membership specification is updated with a User ID and EmployeeID provided for employee recognition and incentive programs.

• User Id = lastUpdaterCode

• Example: <lastUpdaterCode>MARUTIADMIN@CHAIN</lastUpdaterCode>

• Employee Id = enrolledAgentId

• Example:<enrolledAgentId>123321</enrolledAgentId>

Chapter 1INTEGRATIONS

1-17

HTNG - External Systems Added

The following integration partner systems are validated:

• MILANONG - OPERA HTNG Interface for Klickbook by Milano Software, NextGeneration

• BUTLERNG - OPERA HTNG Interface for OmniConnect by B Hospitality Corp,Next Generation

STEPS TO ENABLE

For more information, see Interface Setup.

OPI - Customer Initiated Transaction (CIT) Added

A Customer Initiated Transaction (CIT) attribute is added to the Oracle PaymentInterface (OPI) specification.

When the Payment Service Directive OPERA Control is active:

• The Payment partner can send the CIT value along with MOTO and MIT in theresponse to credit card transactions.

• If the CIT value exists on a reservation's credit card payment method, it can beviewed in the Changes Log in New Reservation, Update Reservation & RecordCredit Card Approval.

• If the CIT value exists on a reservation's credit card payment method and you usethe same credit card for authorizations and sale transactions, the CIT value isincluded in the requests sent to the payment partner

IMPACT OR OTHER CONSIDERATIONS

CIT can be included in reservations received from OPERA Xchange Interface (OXI).For more information, see OXI Reservation Specification Updated.

OXI - External Systems Added

The following integration partner systems are validated:

• POINTCENTRAL - OPERA Xchange 2-way for Point Central

• RIGHTREVENUE - OPERA Xchange 2-way Interface for RIGHTREVENUE

STEPS TO ENABLE

For more information, see Interface Setup.

OXI Reservation Specification Updated

The OPERA Xchange Interface (OXI) reservation specification is updated with theresCitId attribute for secure customer authentication (SCA) tracking as required by theSecond Payment Services Directive (PSD2).

Chapter 1INTEGRATIONS

1-18

REST Membership Specification Updated

Enrollment request in the membership specification is updated with the User ID andEmployee ID provided for employee recognition and incentive programs.

• User Id = userId

• Example: "userId":"MARUTIADMIN@CHAIN"

• Employee Id = employeeId

• Example:"employeeId":"123321"

MISCELLANEOUS

Digital Assistant (Chatbot) Added

An OPERA Cloud Digital Assistant chatbot is available to properties with an OracleHospitality OPERA Cloud Service, Property Management Professional/Enterprise Foundationsubscription.

The Digital Assistant provides an alternate way to accomplish tasks through natural languageconversations using a keyboard or microphone (speech to text). It can assist with thefollowing:

Rooms Management

• Check Room Status

• Update Room Status

Heartbeat (House Status)

• Expected Occupancy percentage

• Count of Expected Arrivals rooms

• Count of Expected Departure rooms

Reservations

• Quick check in - check in a pre-assigned reservation

• Quick check out - check out a zero balance reservation

Chatbot examples: Asking "Check room status" allows you to view the status of a room.Asking "How many arrivals today" displays the number of expected arrival rooms.

Chapter 1MISCELLANEOUS

1-19

Once granted the Access OPERA Cloud Digital Assistant task, you can access theOPERA Cloud Digital Assistant from a property location by clicking the widget in thebottom right corner of the OPERA Cloud application screen on your desktop, tablet, orsmartphone devices. Updates made through OPERA Cloud Digital Assistant aretracked with your user name in the Changes Log.

Note:

The OPERA Cloud Digital Assistant is only available in US English.

For more information, see: OPERA Cloud Digital Assistant.

STEPS TO ENABLE

Note:

The OPERA Cloud Digital Assistant chatbot is provisioned by OracleHospitality. Please contact your account or customer success manager toarrange provisioning prior to activating the OPERA Control.

1. From the side menu, select Administration, select Enterprise, and thenselect OPERA Controls.

2. Select or confirm the Property.

3. Select the General group.

4. Locate and activate OPERA Cloud Digital Assistant function.

5. From the side menu, select Role Manager and then select either Manage ChainRoles or Manage Property Roles according to your needs.

6. Enter search criteria and click Search.

7. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

Chapter 1MISCELLANEOUS

1-20

8. Select the General group and grant the Access OPERA Cloud Digital Assistant task.

9. Grant the Heartbeat Skill, Housekeeping Skill, Reservation Skill tasks as required.

10. Click Save.

REPORTS

Legacy User Audit Reports Removed

The following user/audit reports are no longer available in OPERA Cloud:

• audit_invalid_login

• audit_simultaneous_login

• audit_userlog

• cf_users

Note:

For user and audit reporting, see Oracle Support Document 2329730.1 (OracleHospitality Shared Security Domain (SSD) for OPERA).

RESERVATIONS

Advanced Discount Calculations Updated

For properties with the Advanced Discount OPERA Control active, the calculation ofOccupancy % and Average Daily Rate (ADR) is updated for the purpose of Advance Discountposting.

Note:

Calculations are not displayed and only used when processing advance discountrules and posting discounts during End of Day.

For more information, see Configuring Discount Reasons.

Occupancy %

Advance Discount Occupancy = Total Rooms Sold / Total Inventory Rooms.

• Total Rooms Sold includes Day Use, Complimentary, No Show, and Advance Discountreservations.

Chapter 1REPORTS

1-21

• Total Inventory Rooms = Total number of rooms configured at your property. Doesnot deduct Out Of Order (OOO) or Out Of Service (OOS).

Average Daily Rate (ADR)

Advance Discount ADR = (Total Gross Room Revenue - Advance DiscountRevenue)/(Total Rooms Sold).

• Total Gross Room Revenue = Includes all lodging (type) charges, including NoShows, Day Use, Cancellation fees, Late Checkout fees, Upgrade fees, and so on.Does not deduct revenue adjustments (credits). Does not include AdvanceDiscount postings.

• Total Rooms Sold = Total room sold on that business day including Day UseRooms, Rooms, and No Shows. Does not include Complimentary or AdvanceDiscount reservations.

Reservation Color Configuration Added

The ability to configure reservation colors is added and available when theReservation Color Definition OPERA Control is set to Reservation.

The Display Color field in Reservation Stay Details is used to categorize or identifyspecific reservations.

For more information, see Configuring Reservation Colors

Room Diary Updated for Component Suite

For properties with the Component Suite OPERA Control active, the Room Diarysearch panel is updated with an Include (Indicate) Component Suite Block Out

Chapter 1RESERVATIONS

1-22

Dates check box to indicate when the component suite is unavailable due to the assignmentof one or more of the component rooms.

When selected:

• If one of the component rooms is assigned to a reservation or is Out of Order, thecomponent suite displays the Component Suite Blocked (Unavailable) bar for thecorresponding dates.

• You cannot select a component suite indicating Component Suite Blocked(Unavailable) for a new reservation.

When Include (Indicate) Component Room Block Out Dates is not selected, no barappears for the component suite even though one of the component rooms is assigned to areservation.

Search by Packages Added to Look to Book

For properties with the OPERA Multi-Property Reservation Cloud Service active, you cansearch property/rate availability in the Look to Book Sales Screen from a hub location by thepackages included in a rate code.

Chapter 1RESERVATIONS

1-23

The availability search results are updated with a Selected Package - Associated toRate Code display set when conducting a search by packages listing the eligible ratescodes.

TOOLBOX

Events Added To Data Import

For properties with the Catering Events or Simple Diary OPERA Control active, the Data Import Utility is updated to support the import of current and future Events.

Outbound System Configuration Task Added

An Outbound System Configuration task is added to the Toolbox task group in RoleManager. You can assign this task to roles to provide user access to Outbound SystemConfiguration.

Note:

Consulting and Support Role users receive access to Outbound SystemConfiguration from the SENSITIVEDATAACCESS role requested andgranted by the tenant administrator.

STEPS TO ENABLE

1. From the side menu, select Role Manager and then select either Manage ChainRoles or Manage Property Roles according to your needs.

2. Enter search criteria and click Search.

3. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

4. Select the Toolbox group and grant the Outbound System Configuration task.

5. Click Save.

SFTP Configuration Capability Added

Chapter 1TOOLBOX

1-24

The ability to configure SFTP multiple connections for exports and report delivery is added toToolbox. For more information, see Configuring SFTP Connections.

Note:

Legacy SFTP configuration continues to be available for Exports and Reportsdelivery.

STEPS TO ENABLE

1. From the side menu, select Role Manager and select either Manage ChainRoles or Manage Property Roles according to your needs.

2. Enter search criteria and click Search.

3. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

4. Select the Toolbox group and grant the SFTP Configuration task.

5. Click Save.

SFTP User Tasks Updated

A Global SFTP Configuration task is added and only available for assignment to chainroles.

The SFTP Configuration task is renamed as Property SFTP Configuration.

Chapter 1TOOLBOX

1-25

IMPACT OR OTHER CONSIDERATIONS

With the Global SFTP Configuration task assigned to your roles, you can configureand manage SFTP Configurations in a global (chain-specific) context.

With the Property SFTP Configuration user task assigned to your roles, you canconfigure and manage SFTP Configurations in a property-specific context.

See Configuring SFTP Connections.

STEPS TO ENABLE

1. From the side menu, select Role Manager and then select Manage Chain Roles.

2. Enter search criteria and click Search.

3. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

4. Select the Toolbox group and grant the Global SFTP Configuration task.

5. Click Save.

6. From the side menu, select Role Manager and then select Manage Chain Roles.

7. Enter search criteria and click Search.

8. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

9. Select the Toolbox group and grant the Property SFTP Configuration task.

10. Click Save.

11. From the side menu, select Role Manager and then select Manage PropertyRoles.

12. Enter search criteria and click Search.

13. Select the role to update, click the vertical ellipsis Actions menu, and select Edit.

14. Select the Toolbox group and grant the Property SFTP Configuration task.

15. Click Save.

Chapter 1TOOLBOX

1-26

2Resolved Issues

This section contains a list of the customer-reported bugs that were resolved in this release.

Accounts Receivables

Bug ID Description

33389142 You can navigate to Manage Invoices and edit the invoice details. You can research and edit aninvoice when you click the transaction code.

33384020 You can successfully filter your search for invoices in the Manage Invoice Details screen.

33148909 Manage Invoice Details search works as intended when searching by check number.

32802482 The Future and Past Stays screen displays data in AR Transaction Research.

33253570 You can create an AR account for a company profile by entering all desired details like email,fax, phone, and address.

33205006 When you select a Payment Method as any credit card type while making a new payment inManage Account Invoices, the method saves correctly as specified in the Pay Invoices screenand does not display any other random value.

33145519 Once the Credit Card payments/invoices are transferred, the Credit Card Transfer screen autorefreshes to clear all the invoice/payments that are transferred and the records no longerappear on the screen.

33124273 At the hub level, the balance in an AR account displays in a currency configured at theproperty level.

33028467 You can preview, email, or download an AR Folio with Folio Style 19.Prerequisites:-Group Folio should be configured.-Group Arrangement Codes are configured.

32757777 On the Manage Account Invoices, AR Transaction Research, and Direct Bill Transfer screens,you are not allowed to enter the date on the To Date search filter prior to updating the date onthe From Date filter.

32338244 You can generate AR Statements and AR Reminders from a hub location in the currencieslisted in the View Currency list.

31749030 The Finalize Invoice and Apply Payment actions are not available on the Direct Bill Transferscreen.

Block Management

Bug ID Description

33333912 When extending a block by changing the start date, but not changing the end date, eventslinked to this block do not move dates.

33290575 You can add Block Overview tiles to your Dashboard and click them to navigate to theManage Block screen and view more details. You can view the block information in fourviews: List, Table, Console, and Card.

2-1

Bug ID Description

33288710 In Manage Block, you can create a block and add the Room and Rate Grid to the block. TheOverride Rates option is available in the Actions link.

33286370 When creating a new status code in a PMS-only property, the catering status type andcatering deduct inventory flag are updated with the same values as entered for therespective room status type.

33184571 You can generate the Daily Forecast report (rep_daily_forecast) for the logged-in property.

33172356 You can successfully access and change the filters on the report parameter for the RoomsAvailability/Forecast Report. (rep_rooms).

33099010 You can perform the copy block process by navigating to an existing block (a block with aBlock Trace Code and a Trace Definition that Includes an 'or' condition in the Based Onsection) and selecting Options -> Copy.

33093488 You can generate the group contracts (sample_cont_merge) rpeort even if the room types donot have sequence configured. If Room Pools OPERA Controls is not active, the report printsby room types only.

32992328 You can navigate to Manage Blocks and search for an existing Block. Click the I Want To . . .action and select Change Block Status. Change the block status and click Save. You can viewthe Room Status History and Catering Status History within the Change Block Status popup.

32919340 The Month End Details (rep_month_end_details_bi) report generates for the selected propertywhen run at the hub level.

32903807 The Proforma Invoice Generates (rep_proforma_invoice) prints the guest room rate amountscorrectly whether the generates are included or excluded.

32731776 When generating the Group Contract (sample_cont_merge), select to print the Event andResource Notes. The event name, start date, and start time will print for each note.

Cashiering and Financials

Bug ID Description

33449543 The Package Code Definition window remains open after saving updated values andcloses only after you click the X symbol on the window.

33442115 When you select No for Offline Folio Generation, the folio does not get generated anddoes not generate an error.

33424300 Non-western characters (Umlaut ä, ö, ü, Ä) are output on the Guest_Check_DetailReport (POS Interface).

33389687 When the Automatically Check Out Zero Balance Shared Reservations OPERA Controlis active, you can check out a reservation with a sharer provided the reservation has azero balance and shares the same departure date.

33387126 You can post custom charge adjustments from the Billing screen if reservationexemptions are not attached to the reservation.

33384866 You can copy multiple custom charges from one resort to another.

33369267 You can create more than one Kiosk Cashier per chain.

33357551 You can select profile types from the Manage Profile screen when creating a houseposting account.

33356087 The Allow Deferred Taxes OPERA Control is hidden as the functionality is currentlyunder development.

33352252 You can update or delete an existing code and add new codes in the Alternate Code listof values in Package Code configuration.

33332460 The OPERA Control for “Force Auth. During Check In/Interactive Auth. Window” isremoved as the credit card processing screen is always presented at check in.

33324494 For a tiered rate code, you can copy all existing pricing schedules from one tier toanother as expected.

Chapter 2Cashiering and Financials

2-2

Bug ID Description

33310091 You can edit a rate code that has more than 300 room types attached.

33297602 When you are logged in at hub level and select to create a Payment Method for aproperty, the Credit Card Type list of values shows all records configured for theselected property under Financial > Transaction Management > Credit Card Types.

33295402 An End of Day report configured with predefined filters is processed during the end ofday and generates based on the set filters.

33292781 The base currency of a new property provisioned is blank. You can update the basecurrency code in Property Controls (Enterprise -> Chain and Property Management ->Properties -> Property Configuration). Once updated, the base currency cannot bechanged.

33271898 Transaction Codes sort in the numerical/alphabetical order.

33268896 You can create more than one Kiosk cashier per chain.

33239442 In the Package Group screen, all configured package groups appear in the list whenperforming a generic search.

33227373 When the same article is posted consecutively in Post It, only the selected article isposted and no other article is posted.

33222876 When Fiscal Folio Printing and Allow Credit Bill only from Folio History are active, ina scenario where the total charge on a folio is less than the deposit payment, theuniversal payload contains the correct payee and posting information.

33218845 You can post more than 21 transactions with unique check numbers that are amaximum length of 200 characters.

33181015 At both the hub and property levels, the Create Deposit Folio popup screen appears asexpected.

33170034 In a scenario where the Credit Bill for Void parameter is Active, Void Bill getsgenerated successfully without a warning message.

33161621 The universal payload generated for any fiscal invoice displays the fiscal paymentcurrency selected at the time of generating the invoice and not any other currencyfrom the Fiscal Service Invoice Currency settings.

33118659 You can view a list of available packages and package groups in the Packages sectionof Rate Code Pricing Schedules and Rate Groups.

33054055 The Close Folio option is visible for No Show reservations that are in open folio status.

33043541 The Cashier Login screen does not show the Remember my Cashier ID check box inthe following scenarios:1) The Cashier ID is associated with the logged-in user from the Role Manager screen.2) The Remember my Cashier ID check box selected during the first login > next loginwithin the session does display the check box.

33032463 When you select to run multiple End of Day routines back-to-back and the time passedis less than a minute, you are presented with a warning message: "End of Day was lastrun less than a minute ago." You have options to cancel or continue with the next Endof Day.

32982994 You can duplicate a Cashier Audit report with or without pre-set transaction codefilter conditions.

32966046 Custom charges are not posted when posting a Rate Code with the Package Postingoption.

32952962 In a property where the Weather and Notes (naweather) report is added to the End ofDay Reports Sequence and File Exports are configured with an SFTP delivery method,exports that fail delivery are listed on the Weather and Notes report.

32939997 The Comp Posting Journal refreshes the results grid each time the status is changedfor any of the records.

32900407 Package Code Definition and Package Code Overview show the new arrangementcode.

Chapter 2Cashiering and Financials

2-3

Bug ID Description

32796742 In the Fiscal Folio Parameters screen when one record is deleted, upon selectinganother record, the row level vertical ellipsis Action menu is available and not greyedout.When you select a record in the Fiscal Folio Parameters screen, only the DeleteSelected button is available. After you delete the record, it no longer appears.

32776927 In Billing, you can successfully transfer a package posting along with its exclusivegenerates to another room or window.

32625815 You can select the folio in billing options during auto folio settlement at the hub level.

31922111 When the Income Audit OPERA Control is active, the Income Audit Cashier OPERAControl provides a list of values to select a cashier number.

31847504 On the Folio History screen you can select the following search filters (check box) thatcorrespond to the type of folio you want to display.1. Passerby - Display folios for transactions posted for persons who were not guests atthe property.2. Post It - Include Post It receipts (available when the Cashiering > Post It applicationparameter is set to Y).

31751028 The Generate Batch Folios button is disabled when processing folios. When there is achange in reservation search criteria, the selection button is enabled.Also, you can auto settle the folios by selecting the window for transferring settledfolios to window 8.

31719836 - Changing the frequency from Once to Daily, Weekly, Monthly, Quarterly, or Yearlysets the Begin Date and End Date as the Arrival and Departure Date respectively.- While creating a fixed charge with frequency as Yearly, Days to Execute can only beselected as a day within the Begin Date and End Date.- While editing a fixed charge with frequency as Yearly, Days to Execute sets to blankwhen Days to Execute is not within the Begin Date and End Date.

31392108 The count for the Routing Instructions link in the reservation correctly refresheswhen adding and deleting routing instructions.

29715328 For the Exclude Folio Styles OPERA Control, if you select any folio that is in use andcannot be concealed, an error message appears stating the reason, for example, "FolioStyle 4 cannot be concealed. They are in use by Folio Arrangement. Please deactivatethe relevant application setting(s)."

Client Relations

Bug ID Description

33280543 Data Porting to capture and display current Relationship and Preferences if attached.

33270542 Performance is improved when searching for a profile with a phone number, email, orwebsite.

33151070 You can successfully merge profiles even if they contain large amounts of data.

33113038 You can add a postal code to a profile address without a country code.

32997164 When creating profile relationships using a hierachical relationship type, it is no longerpossible to create circular relationships. When using non-hierachcial relationshiptypes, circular relationships are allowed.

32755361 You can create notes on a profile and view them from the reservation presentationviews.

32534283 When you create a company, travel agent, or guest profile from the Look To Book Salesscreen, the rows in the communication section appear clearly.

Chapter 2Client Relations

2-4

Bug ID Description

32053574 Improvements in profile addresses let you add, edit, and delete addresses in the ProfileCommunication panel, which displays the addresses aligned as expected.

30895924 You can select multiple Business Potential within the Sales Information link for anAccount Profile.

Country Specific

Bug ID Description

33445428 Country Specific - Italy:When the deposit amount equals the charges, then irrespective of whether Generate Zero Billis On or Off, the Folio Type selection popup screen populates and the folio is generated withthe selected folio type.

33381390 Country Specific - Italy:Both Credit Bill and Void Bill fiscal bill generation are successful.

33352815 Country Specific - Philippines:The following changes are made to the sample_ payment_philippines BI Publisher report:1. When only an Official Receipt is generated, the Guest Copy appears on Page 1 and the HotelCopy appears on Page 2.2. When an Official Receipt and Acknowledgment Receipt are generated, the Guest Copy of theOfficial Receipt appears on Page 1 and the Hotel Copy of the Official Receipt appears on Page 3.The Acknowledgment Receipt Hotel Copy and the Guest Copy appear on page 3.4. When only an Acknowledgment Receipt is generated, the Guest Copy appears on Page 1 andthe Hotel Copy appears on Page 2.

33309844 Country Specific - Latin America:When sending a Fiscal Bill to the printer, a successful Fiscal response is received wheninvoices are generated.

33306587 Country Specific - Thailand:OPERA Cloud displays a warning message when you enter an existing Manual Tax number inthe Manual Tax Invoice Number field on the Payment Tax Information screen.

33293754 Country Specific - Brazil:In a scenario where the Cashiering Setting Advanced Deposit Handling equals 0 or 1, a deposittransfer occurs at check-in and the room and tax charges are equal to the deposit transferamount (that is, a 0.00 balance), OPERA Cloud generates a folio from the correct Folio PrintQueue and Folio Type sequence.Note: For Spain or Latin America properties, OPERA Cloud does not consider the Cashieringparameter, Generate Zero Bill, to determine whether to generate a folio from the Internalsequence. OPERA Cloud identifies whether a deposit exists and whether the deposit taxes androom taxes offset each other equally.

33285200 Country Specific - Spain:In a scenario where the Cashiering Setting, Advanced Deposit Handling = 6, a deposit transferoccurs at check-in, where the room and tax charges are equal to the deposit transfer amount(that is, 0.00 balance), and the deposit transfer and room and tax charges have the same taxpercentage, OPERA Cloud generates a folio from the INTERNAL sequence.Note: For Spain or Latin America properties, OPERA Cloud does not consider the Cashieringparameter, Generate Zero Bill, to determine whether a folio is generated from the Internalsequence. OPERA Cloud identifies whether a deposit exists and if the taxes offset each otherequally.

33277938 Country specific - Hungary:The City Tax computation function returns a valid tax component value when a package hasthe Per Adult Calculation Rule and the reservation has more than one adult in the booking.

Chapter 2Country Specific

2-5

Bug ID Description

33213259 Country Specific - Italy:Deposit Folio generation is successful for a profile marked for Value Added Tas (VAT) Offset.

33209790 Country Specific - Hungary:The City Tax computation function returns the valid Tax Component value when a packagehas a per adult Calculation Rule and the reservation has more than one adult in the booking.

33194253 Country Specific - Philippines:1. An Official Receipt is not generated for a Direct Bill Settlement.2. While performing a Direct Bill Settlement, the Additional Report Destination message popupis not displayed.3. An Acknowledgement Receipt that is generated during checkout displays as Receipt Type,Acknowledgement Receipt, in the Receipt History screen.4. You can filter records to display Acknowledgement Receipts In Receipt History.5. One Acknowledgement Receipt (with a customer and hotel copy) is generated when youcheck out a reservation with concessionaire charges.

33097873 Country Specific - Philippines:1. You can search for an Acknowledgement Receipt using the Receipt No. search filter on theReceipt History screen. The filter allows you to enter the full 16-digit AcknowledgementReceipt number.2. In the Receipt History screen, the BIR Document Sequence number for the AcknowledgmentReceipt generated appears in the Receipt Number column.3. In the Receipt History screen, the Description column is shown as Acknowledgment Receiptfor receipts generated for Concessionaire Charges or Payments only.4. The Min Value for BIR Document Sequences (Administration->Financial->BIR Settings->BIRDocument Sequences->Edit) is a mandatory field. Leaving the field blank prompts a warningmessage stating, "Min Value is mandatory." Also, the Min Value cannot exceed the Max Value.5. In Receipt History, an Acknowledgement Receipt can be Previewed/Printed.

33064787 Country Specific - Portugal:The PT_SAFT_104 export file generated for the first day of the month shows the correctsignature for each document type and takes the last signature from previous days.

33031646 Country Specific - Italy:The data shown in the IT_FISCAL_B.report shows the correct data for any given date and norecords are duplicated.

33013497 Country Mode - Italy:In a scenario where a zero amount record exists in a financial transaction, it is not included inthe <DettaglioLinee> and is also not creating the <DatiRiepilogo> section for that generate.Note: The Exports (IT_E-INVOICE, IT_E-INVOICE_DAY) do not need to be recreated from thetemplate in order for this change to take effect.

32966444 Country Specific - Italy:While generating a deposit folio, if the transaction code used has 0% VAT, stamp duty does notget posted to the Guest Ledger.

Chapter 2Country Specific

2-6

Bug ID Description

32950730 Country Specific - Portugal:1. The message to be signed is generating in a correct format, that is, the Signature is pickingup the correct SystemEntryDate and InvoiceNo, and the Resort code is populating instead of001, for example: 2021-05-06;2021-05-22T04:19:28;FR PRT1/1;150.00.2. A new merge code, FTAX_INSERT_DATE, which is the insert date and time for the bill beinggenerated (from folio tax), is added under two reports: sample_folio_portugal andsample_credit_portugal.3. The time component in the debug information is populating the same as the folio and thePT_SAFT_104 export.4. The correct TaxPayable value is populating against the Working Documents under thePT_SAFT_104 export file.5. For Credit Folio, the Merge code, ASSOCIATEDBILLNO, displays the required format, that is,(folio_type) (resort)/bill_no.Sample_credit_portugal is already added with the merge code ASSOCIATEDBILLNO.

30537837 Country Specific - Portugal:1. The message to be signed is generating in a correct format, that is, the Signature is pickingup the correct SystemEntryDate and InvoiceNo, and the Resort code is populating instead of001, for example:2021-05-06;2021-05-22T04:19:28;FR PRT1/1;150.00.2. A new merge code, FTAX_INSERT_DATE, which is the insert date and time for the bill beinggenerated (from folio tax), is added under two reports: sample_folio_portugal andsample_credit_portugal.3. The time component in the debug information is populating the same as the folio and thePT_SAFT_104 export.4. The correct TaxPayable value is populating against the Working Documents under thePT_SAFT_104 export file.5. For Credit Folio, the Merge code, ASSOCIATEDBILLNO, displays the required format, that is,(folio_type) (resort)/bill_no.Sample_credit_portugal is already added with the merge code ASSOCIATEDBILLNO.

30537837 Country Specific - France:- When signature validation is performed manually for a newly created property, you nolonger see gaps for JET_EVENTS records.- The logged in user name comes in BillUIID in the Bills section of the Daily Archive Export.Note: To see the logged-in user name in BillUID in the Bills section of the DAILY_ARCHIVE andDAILY_ARCHIVE_DAY export templates, delete the existing templates and add new ones (this isonly a one-time exercise).

Events

Bug ID Description

33485563 You can use event posting when logged in to a hub.

33408095 You can edit the rep_proforma_invoice report parameters and select a default currency valuefrom a list of values. You can then click Edit Report Parameters and enter the desired filters.The Currency field defaults to the value you set while editing the report. You can generate andpreview the report.

33371504 You can successfully create a menu and add menu items. You can also edit the menu and savethe changes.

33351715 A Save and Continue button is added in the Menu Item Contain screen. The button lets youcreate new Menu Item Containers one after another.

33312165 You are prompted to update associated items based on the changes made to an Item Class.

33262562 When generating the Catering Pace / Progress (Rep_Catering_Progress_Bi) report from a hublocation, the report generates for the property selected in the report parameters.

33262561 When generating the Meal Type Forecast (Rep_Meal_Type_Forecast_bi) report from a hublocation, the report generates for the property selected in the report parameters.

Chapter 2Events

2-7

Bug ID Description

33262557 When generating the Item Availability (Rep_Item_Availability) report from a hub location, thereport generates for the property selected in the report parameters.

33262551 The Daily Menu Cost (Rep_Menu_Cost) is no longer configured as multi-property report. Youcan only generate report for one property.

33262530 When generating the Event Note Change (Rep_Event_Note_Changelog) report from a hublocation, the report generates for the property selected in the report parameters.

33254866 When generating the Banquet Event Order (BEO) for Catering templates and/or packages, theevents print in time order when the Sort By is set to Event Date + Event Time + Booking Nameand the Printing Method is set to Master and Sub Events.

33244138 The Function Diary lets you view Alternate Events that have back-up spaces (Master Eventsalong with multiple Sub Events). You can view these events in 1, 7, 14, and 21 day views.

33243146 You can navigate to Event Resources, select a Packaged Event, and edit the menu. You can addmenu items (not included in the package) to the menu using the Menu Item drawer or changethe menu price. The Revenue grid updates accordingly.

33224322 The Multi Choice label on the Menu Configuration screen appears as it should and can betranslated.

33235744 Beverage menus print in the correct course and order sequence on Banquet Event Orders(BEO) reports.

33216837 You can navigate to Function Space Management and create Event Types using the New link.You can use the Save and Continue button to create Event Types in succession.

33192544 You can attach a catering package to a block using the Book Catering Package option. You canthen navigate to Manage Catering Package and add more catering packages by clicking New.You can add Pricing or Delete the Catering Packages.

33183740 You can copy catering packages for a block by clicking the row level vertical ellipsis Actionmenu and selecting Copy.You can also add more catering packages to a block using the New option. After addingcatering packages, you can delete them by clicking the row level vertical ellipsis Action menuand selecting Delete.

33183485 You can copy catering packages by clicking the row level vertical ellipsis Action menu andselecting Copy. You can also add more catering packages to a block using the New option.

33176808 You can navigate to Event Resources and add menus to the event using the Menu drawer. Youcan edit the menu and add more menu items using the Menu Item drawer. To cancel anychanges before saving, click Cancel.

33147103 At hub and property locations, you can navigate to Block->Manage Catering Package and copycatering packages when Source Status is not selected.

33138935 From Block->Manage Catering Package, you can select the Pricing option using the row levelvertical ellipsis Actions menu.- You can edit the required details.- You cannot enter negative numbers in the Cost Split field.

33138719 In Event Resources, you can click the Items drawer, expand the Item Classes, and select theItems to add to an Event.

33138287 You can copy events from one block to another within the same property only, even whenlogged in at the hub level.

33138143 You can copy/move resources to Events belonging to the same or a different block only withinthe same property.

33137958 You can add an Item to an event in Event Resources. You can edit the Item using the verticalellipsis Actions menu. You can make changes to the Item such as Order and Amount, but youcannot enter negative numbers in these fields.

33132349 The room rental amount for a function space that is not included in the catering packageprints on the Banquet Event Order (BEO).

33131408 When multiple events exist on the block for the same date and time with the same menu, theBanquet Event Order (BEO) correctly displays entries for each room with the correct expectedcounts.

Chapter 2Events

2-8

Bug ID Description

33130830 You can refresh the Event Presentation screen after adding and editing a menu in the ManageResources screen.

33129440 You can edit a menu and change the Attendees field value. The range for entering theattendees (Expected/Guaranteed/Actual) is between 0 and 9,999 inclusive.

33128947 Block details, including status, owners, and block dates display correctly when you are loggedin at the hub level and searching for events in a property that is different from the blockproperty.

33091075 You can now see the Unit Price for Events Packages on the banquet Proforma Invoice(rep_proforma_invoice) even when the Display Discounts check box is selected on the reportparameter.

33039953 You can navigate to a Composed Menu and add menu items to it using the Menu Item Drawer(you can filter based on Menu Item Classes). You can navigate to an Event, navigate to EventResources, and add menus using the Menu Drawer. You can edit the menu and add menuitems using the Menu Item Drawer.

33025525 Menus print an empty line after each course on all Banquet Event Orders (BEO).

33000495 You can assign a sleeping room configured as a meeting space to an event where the space hadbeen previously removed.

32986337 From a hub location, you can create an event in a property different than the block property.

32935378 The following fields are available to insert into the BI Publisher BEO reports(sample_beo_1column, sample_beo_2column, sample_beo_2column_fb):- Event Name (Beverage Menu Row).- Event Id (Item Row and Item Left Row).- Event Name (Item Row and Item Left Row).Please note that these fields are not part of the standard template layout and must be addedinto the RTF file in order to appear on the report.

32925615 From the User Interface Management, Presentation Styles screen, you can access and view thepanels available for Catering Packages.

32925414 From Manage Activities, you can filter Activities based on the From and To dates and view ToDo Activities.

32881085 The menu items in the Beverage section of the BI Publisher Banquet Event Order (BEO) printcorrectly when an event has two menus, each with different beverage menu items.

32880900 When printing the 2-column or 2-column FB BI Publisher Banquet Event Orders (BEOs)continuously for a block with events that overlap in time, the item classes printed on the leftside display the correct function space and time. For existing customized BI Publisher BEOs,you must manually update the RTF file to correctly display the Item Class information.

1. In the RTF file under the LEFT_ITEMCLASS_NAME section, click the "for-each EVENT"field.

2. Select the Form Field Help Text option and replace <?for-each-group:current-group();EVENT_PROGRAM?> with <?for-each-group:current-group();ITEM_ROOM;EVENT_PROGRAM?>.

3. Save the RTF file and load it into the application.

32836061 You can attach a catering package to a block and navigate to Event Resources. You can edit themenu and update the Package Attendees field. The number of attendees updates in the menuitem after you click Save.

32830967 You can activate Event Resources within the Events group of OPERA Controls, which allowsyou to activate Catering Packages and Event Templates for accessing and creating CateringPackage Templates.

32829883 You can navigate to Function Diary, perform a search, and view events. You can expand eventsin case of overlapping.

32777045 The items associated with an event appear on the Banquet Event Order (BEO) when the eventdoes not have a menu.

Chapter 2Events

2-9

Bug ID Description

31745791 You can navigate to Event Resources and edit a menu. In the Edit Menu screen, you can addcustom menu items using the Add Custom Menu Item link within the Menu Item drawer.Within the Custom Menu Item, you can add translations for Menu Item Name 1, 2, and 3.

31503648 You can create a menu in configuration, and the Quick Insert gets generated automatically forit. You can edit the menu and modify the Quick Insert as needed.

31378023 You can create a Composed Menu and enter Quick Insert. You can edit the Composed Menuand change the Quick Insert if required. The Quick Insert field is a required field in Edit mode.

Exports

Bug ID Description

33411665 After the End of Day, no errors occur in export files generation.

32417654 Country Specific: Italy:Occupied rooms calcuation is correct when there are OOO rooms in the hotel on the ITCOUNTRY EXPORT - IT_ISTAT_VENETO.

Front Desk

Bug ID Description

33434496

Access to key generation is improved when moving a room or updating Stay Details.

33428418

You can schedule the House Status report when logged in at the hub level.

33372412

The Wake Up Call User Activity Log report shows activities related to the property youselected and not for all properties.The date format in the Footer/Filter section is the same as the format configured inProperty Details.

33317282

After a guest message is delivered using a TV room interface, the guest message appearsunder Show Delivered guest messages.

33280776

You can check in pre-registered shared reservations.

33244037

You can encode keys for component rooms without importing Component Suite in theinterface configuration.

33235112

In the Auth_History report, the print and preview buttons open 'sample_per_auth_receipt'for successful authorizations, and when there is no authorization receipt available, theprint and preview buttons open a blank authorization receipt report.

33219005

When you are in the reservation check-in steps and manually enter a card numberwithout expiration, trying to check in the reservation presents an error messageindicating that credit card details are incomplete. The same error is presented if you enteran expiration date without a card number.

33209378

When you select to assign a room to a reservation created with a rate code associated witha promotion, and the promotion code is not added or no longer on the reservation, youare presented with an error message showing that a promotion code is required for therate code.

33139721

The Wake Up Call User Activity Log report shows activities related to the property youselected and not for all the properties.The date format in the Footer/Filter section is the same as configured in Property details.

Chapter 2Exports

2-10

Bug ID Description

33132136

Vacant component rooms with room conditions appear in search results after selectingInclude Room Conditions within the Room Assignment screen.

33122966

Assigning a device area to a workstation in one DLS does not affect workstations inanother DLS interface.

33121648

The Departures report column width for Total Adults is increased to display four digits.

33022087

After you check in a reservation from an external system using the OPERA Cloud RESTAPI, updating the reservation does not issue a reverse authorization request.

32955856

The Wake Up Call Report displays details on the basis of time range provided in the reportparameter.

32692546

In properties where the Memberships step is added to the Custom Check In Steps controland a membership type is set as Always Prompt at Check In, the Memberships step showsas Attention Required for reservations where the profile membership is not added to thereservation.

Integrations

Bug ID Description

33386831 Making a reservation with the Oracle Hospitality OPERA Web Self-Service (OWS)ModifyBooking with a terminal ID in the request does not generate an error.

33380469 The Kiosk group is available in Channel Controls from a hub location.

33364052 The following OPERA Xchange Interface (OXI) interface parameters get created for newmigrations:OXI_BLOCKS MAX_BLOCK_AVAIL_DAYSOXI_GENERIC OXI_DATABASE_LOGGING_LEVELOXI_GENERIC SUPPRESS_RESULT_SUCCESS_MESSAGESOXI_PROFILES PHONE_EXT_CRS_OVEROXI_RATES RATE_DOWNLOAD_DEFINITIONS

33320570 Rate updates for an ADS channel triggers in the gds_audit_details table without any errors.

33333214 When Fiscal Folio Printing is active:1. At the hub level, you can proceed with fiscal retries when there is no response from theFiscal Layer Integration Platform (FLIP).2. When there is an error from FLIP or no response from FLIP, the warning icon and themessage in the popup align properly.3. When a payment method is not set as a Fiscal Payment Type for a Fiscal Partner, the fiscalprinting workflow is not triggered.

33304588 The external resort name is recognized and you are successfully authorized when the externalresort name is passed in an OPERA Xchange Interface (OXI) request.

33265873 OPERA Cloud REST, getActivityBookings returns valid data in the response message.

33248516 Company and Travel Agent profiles remain linked to the reservation when date changes aremodified by an external system and processed by OPERA Xchange Interface (OXI).

33209283 Command information in the Universal Payload for Resend Fiscal Folio displays asResend_Invoice.

33191378 Company and Travel Agent profiles remain as is when Update Reservation with guest arrivaldates are modified by external systems and processed by OPERA Xchange Interface (OXI).

33183235 Changing reservation stay details does not trigger KeyDelete in the door lock interface.

33145149 Removed dll dependency. Credit card tokenization is working for Inbound reservationmessages having a credit card, and the reservation Payment Method displays the credit carddetails.

Chapter 2Integrations

2-11

Bug ID Description

33125371 When the Credit Bill for Void OPERA Control is active, the Total Info section of the UniversalPayload generated for Credit Bill when voiding the folio displays the same amount as in theoriginal invoice.

33119756 A new error code is added in the gds_conv_error_codes table to display a proper errormessage.

33086930 OPERA Xchange Interface (OXI) Automatic Transmission Schedules are executed per theconfigured intervals.

33057569 Oracle Hospitality OPERA Web Self-Service (OWS) KIOSK FetchBooking operations returnsresponses successfully.

33047850 Performance is improved in the user interface and in DB traces for Fiscal Business events forEFSTA and end-to-end fiscal flow of Check-out.

33026833 The TaxRate attribute (OperaFiscalPayload\FolioInfo\Posting\Generate@TaxRate) informationis captured in the Universal Payload generated for Credit Bill before Void.

33004320 Inbound OPERA Xchange Interface (OXI) reservations will no longer fail due to issue with theOXI servlet.

32987342 The new property will be validated and updated to the cached list when access is requested. Ifnot valid for the user, it will display the appropriate error that the user is not authorized.

32960268 OPERA Cloud Exchange Interface Mapping shows all valid Reservation Types for conversions.

32681587 The OPERA Cloud Kiosk Channel controls Check In Start Time, Check In Stop Time, Check OutStart Time, and Check Out Stop Time and saves the values.

32615285 Creating bookings with a credit card through web services operations posts a successfulresponse.

32614193 The UpdateMethodOfPayment request results in success for both KIOSK and O2G channels.

32502497 The following OPERA Xchange Interface (OXI) interface parameters are created for newmigrations:OXI_BLOCKS MAX_BLOCK_AVAIL_DAYSOXI_GENERIC OXI_DATABASE_LOGGING_LEVELOXI_GENERIC SUPPRESS_RESULT_SUCCESS_MESSAGESOXI_PROFILES PHONE_EXT_CRS_OVEROXI_RATES RATE_DOWNLOAD_DEFINITIONS

Inventory

Bug ID Description

33274707 Restriction flags are visible at the House and Room Type level when multiplerestrictions are created for a defined date range.

33244104 You can view detailed availability information for the desired date range in the Look toBook Sales screen.

Miscellaneous

Bug ID Description

33411783 The new Door Lock System interface (DLS) workstation configuration is saving asintended.

33323920 You can use the Logo menu option to add and update logos on OPERA reports.

33301887 When you select to create a new Machine (Administration > Interfaces > Machines), themachine name saves in uppercase and is read-only in edit mode.

Chapter 2Inventory

2-12

Bug ID Description

33279934 The new Door Lock System interface (DLS) workstation configuration savesconfigurations as intended.

33254481 The Changes Log captures and displays detailed changes to Advance Discount Codeconfiguration.

33183073 From the Miscellaneous menu, you can create a Track It for the Valet type. TheQuantity field is not enabled when using Create or Edit for the Valet Track It type.

33182146 The Changes Log records your user ID correctly when you update room information ona reservation using any of the following buttons:- Mark as Do Not Move- Mark as Allow Move- Remove Room- Select Another Room

33170402 The Login screen works without performance issues.

32951816 In Language Configuration you can add description translations.

Reports

Bug ID Description

33396823 Report logo images deploy correctly in order to output on reports and stationery.

33248487 You can configure a new Manager Flash report (manager_report) successfully.

33194703 The following reports are no longer available in OPERA Cloud:- audit_invalid_login- audit_simultaneous_login- audit_userlog- cf_users

33141163 The watermark on previewed reports now matches the watermark color configured in thewatermark settings.

31403365 The status message in Shift Report appears in the application language selected by the user.

Reservations

Bug ID Description

33471768 A credit card authorization request is not triggered when updating the credit card details onthe Payment Instructions screen.

33445733 You can edit Stay Details for a sharer reservation after one of the sharer reservations ischecked out.

33428460 A previously selected value in the shuttle component is cleared after a new search.

33427855 When the Enforce Same Rate Code for Sharing Guests OPERA Control is on, if you update therate code and apply changes, the same rate code is updated on all other shared reservations.However, updating any other information in Stay Details does not update the rate code onother sharers.

33380862 Packages based on a formula are calculating the package amounts correctly when changingthe rate allocation of the shares (Split, Full, Entire).

33368263 When you make two reservations in two different properties with different base currencies,the database displays the correct values for Room _Revenue, Total_Revenue, Other_Revenue,and Food_Revenue.

Chapter 2Reports

2-13

Bug ID Description

33358010 You will see the update details for Advance Discount Code configuration updates in theChanges Log.

33334900 When you send the primary confirmation email for a reservation, a secondary confirmationemail is sent automatically as intended.

33333905 In the Res_Detail report, time and date values appear in the property time zone.

33331420 For any Room Routing, the Refresh Room Routing screen appears if there are any eligibletransactions available on the Billing screen. If there are no postings, the Refresh Room Routingscreen does not appear.

33331183 You can update the rate code in the Daily Details of shared reservations.

33325084 When the Surcharge OPERA Control is active, the credit card surcharge amount is reflectedautomatically after the deposit payment is processed.

33320149 You can combine a shared reservation and the list of reservations will appear.

33306699 You can download with a .msg extension from reservation attachments.

33298588 Currency displays correctly in Reservation shares.

33293287 When you create a reservation, the guest stay indicators appear in the reservationpresentation as expected based on the value set in the Guest Stay Indication OPERA Control.The indicators for each setting are listed below:BOTH - 1st stay icon showing only on the first stay. Return icon visible on returning stays.FIRST - 1st stay icon showing only on the first stay.NONE - No icons visible.RETURN - Return icon visible on returning stays.

33288589 For reservations with a deposit requirement, you can delete the deposit rule after cancellingthe reservation.

33276688 You can view default search results when performing the Guest/ Room number search duringthe Deposit transfer.

33275836 When the Enforce Room Type Min Occupancy OPERA Control is off, the minimum occupancyconfigured on Room Types is not considered on reservations.

33269175 You can navigate to Manage Reports and generate the Rep_Cancel_Summary report.

33241336 You can generate the Three Month Forecast report based on the number of room nights, roomrevenue, and average rate per market group per month. You can print the report for onlythree months at a time.

33234511 In the Book Now screen when an internal reservation type is applied to a reservation, you areprompted to select a different reservation type from the list of values.

33232204 You can print, preview, download, and email reports with the Reservation Status parameterspecified.

33214678 Updating transportation does not detach accompanying guests from the reservation.

33177321 When Best BAR rates are active and selected in the Look To Book Sales screen for areservation, the rate amount of the lowest available BAR rate appears in Look To Book, BookNow and in the Reservation Presentation.

33172654 Packages postings are processed based on the package configuration. Packages configured asPost Next Day are applied on the following day on reservations.

33166998 For reservations that have an Add to Rate Combined Line Package and the Refresh Rates forExtension Dates Only parameter is active, when you extend the stay, the rate for the originalnights do not change.

33159960 You can view shortcut keys in the Look To Book (LTB) Sales screen.

33151311 When creating a reservation, the Origin Code selected in OPERA Controls[Default_Origin_Code] is applied to the reservation.

33145750 Reservation Notes and Profile Notes no longer disappear when you switch between them.

33138850 If any changes are made in the stay dates of a reservation, the routing (if configured) refreshesautomatically.

33130852 Package Forecast (pkgforecast) report parameters are retained correctly.

Chapter 2Reservations

2-14

Bug ID Description

33119502 The manual Credit Card Authorization option in Payment Instructions allows you to enter anauthorization amount and an approval code up to 20 alphanumeric characters.

33047855 In the Manage Reservation screen, when you enter value(s) for reservation status or select thevalues from the reservation status list, the search results are filtered by the selectedreservation status.

33020740 You can add the same preference code to different preference groups.

32995025 You can create day types with a multiplier in a property that does not have the templatefunctionality.

32947652 You can add manual packages to reservations.

32939107 In the Reservation search results screen after adding or editing the information, the pagefocus remains on the selected reservation.

32898307 A warning message is presented when package and item elements are removed due to achange in the reservation stay date from the Reservation presentation and the Look To BookSales screen.

32895782 The Room Sold Summary displays data when the selected view option is Table and ByChannel.

32887168 The Merge reservation functionality is behaving as expected. After merging identicalreservations, the different payment methods are carried over to the active reservation.

32759760 When you attach an accompanying profile to a reservation, the Future and Past Staysindicator is not highlighted and is working as expected.

32734538 You can save pre-selected report filters on the Reservation Forecast report (res_forecast1).

32651590 The Cancellation Policy in the Look To Book Sales screen and QUICK Book is updated toconsider transaction code include/exclude flags in the calculation of the Cancellation amount.

32539092 Editing a reservation in the Look to Book Sales screen does not change the Reservation type.

32535024 The Look to Book Sales screen displays the currency in the format as configured at the logged-in location.

30455394 You can create a Cancellation Penalty after deleting all existing ones on a reservation.You can create Cancellation Penalty templates when you are logged in at THE hub or propertylevels.A Cancellation Penalty cannot be deleted when it is associated with a Cancellation PenaltySchedule.

Rooms Management

Bug ID Description

33391481 You can configure Target Credits in Buildings, Building Groups, Housekeeping Section Codes,and Housekeeping Section Groups as a fixed point value with three fractional digits.

33293139 When adding images in Image Management, the Sequence field is no longer mandatory and isnot populated with a default value. If you do not enter a sequence value, the next sequencenumber by image type is automatically assigned upon save. The number of images per type isno longer limited by the sequence field.

33285767 In the Housekeeping Forecast screen, turndown statistics do not include departingreservations.

33282244 If you create or edit a room type with the Housekeeping check box selected, the applicationdisplays 'Y' for Housekeeping. If you create or edit a room type with the Component Suitecheck box selected, the application displays 'N' for Housekeeping as expected.

33263864 When creating and managing task sheets using the card view, the Back to Home link returnsyou to the dashboard screen. When managing existing task sheets using card view, the Back toTask Sheets link returns you to the Task Sheet Overview screen.

Chapter 2Rooms Management

2-15

Bug ID Description

33248859 You can move rooms from one task sheet to another on the card view screen. This includesmoving them to a task sheet that is not currently displayed on the screen by moving them tothe drawer section of the screen.

33190382 You can select the Traces link on the Task Companion and view completed traces by selectingthe Show Completed vertical ellipsis Actions menu.

32987063 Credits on the task sheets can have a 3-digit decimal number. When four or more decimals areentered, the application rounds to three decimals.

32983737 The Housekeeping Details report (hk_details) shows the configured display name whenprinting, previewing and downloading.

Sales

Bug ID Description

33389212 In Sales Manager Goal, you can create goals for different Goal Types. You can edit SalesManager and view the goals associated with Group Rooms with Catering, TransientGoals, and Activity Goals goal types by clicking each radio button.

33331976 You can create an Activity from a block and the Account and Contact details of theblock are linked to the newly created Activity.

33325629 You can search for Activities in the Manage Activities screen using the available filters.Search results appear in date order.

33264991 When generating the Account Statistics (Rep_Acc_Stats) report from a hub location,report figures appear based on the currency selected and the report title displays theproperty name based on the property selected in report parameters.

33208343 You can create the Sales Manager Goal, Group Rooms with Catering, and edit it bychanging either the Room Revenue or the Catering Revenue.

33168833 You can create a Group Rooms with Catering or Transient Sales Goal. You can edit theGoal and make changes to Room Nights, Room Revenue, and Average Rate. If you makechanges to Room Nights or Room Revenue, the Average Rate is computed automatically.

33160037 At the hub level, you can search Sales Manager Goals for multiple properties using theProperty drop-down list.

33135489 You can complete multiple Activities belonging to different properties from a hublocation.

Chapter 2Sales

2-16

3System Requirements, Supported Systems,and Compatibility

Compatibility

Refer to the OPERA Cloud Services Compatibility Matrix document on the Oracle HelpCenter for detail information.

Network Bandwidth Requirements

Refer to OPERA Cloud Services Network and Communications Guidelines on the OracleHelp Center for detail information.

3-1