remote diagnostic agent (rda) obiee 11
DESCRIPTION
RDATRANSCRIPT
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RemoteDiagnosticAgent(RDA)OBIEE11g(DocID1367015.1)Modified: 29Oct2013 Type: BULLETIN
InthisDocument
PurposeScopeDetails RemoteDiagnosticAgent(RDA) RemoteDiagnosticAgent(RDA)OBIEE HealthCheck\ValidationEngine(HCVE)PreInstallationChecks StepstoRunHCVEtestReferences
APPLIESTO:
BusinessIntelligenceSuiteEnterpriseEditionVersion11.1.1.3.0[1905]andlaterBusinessIntelligenceServerEnterpriseEditionVersion11.1.1.3.0[1905]andlaterInformationinthisdocumentappliestoanyplatform.
PURPOSE
ThedocumentiscreatedtoprovideinformationregardingcollectingOracleBusinessIntelligenceEnterpriseEditiondiagnosticsusingRemoteDiagnosticAgent(RDA).DocumentprovidesstepbystepinstructionstocollecttheconfigurationandloginformationforOBIEE11gusingRDA.
SCOPE
Thisdocumentisinformationalandintendedforanyuser.ItisforOBIEE11gonly.ForusingRDAwithOBIEE10g,seenote1111094.1.
DETAILS
RemoteDiagnosticAgent(RDA)
RemoteDiagnosticAgent(RDA)isacommandlinediagnostictoolthatisexecutedbyanenginewritteninthePerlprogramminglanguage.RDAprovidesaunifiedpackageofsupportdiagnosticstoolsandpreventivesolutions.ThedatacapturedprovidesOracleSupportwithacomprehensivepictureofthecustomer'senvironmentwhichaidsinproblemdiagnosis.
PleasereferRemoteDiagnosticAgent(RDA)GettingStarted(note314422.1)formoreinformationregardingRDA.
RemoteDiagnosticAgent(RDA)OBIEE
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RemoteDiagnosticAgent(RDA)toolcollectsconfigurationandloginformationaboutOBIEEandhelpsintroubleshootingissuesrelatedtocrash/hang,performanceandinstallation/upgrade.
UsingRDAtocollectconfigurationinformationfromyoursystemtakesafewminutes,butsavesmuchmoretimethanthatwhenresolvingyourServiceRequestbecausethesupportengineerworkingonyourissuehasalltheneededconfigurationinformationimmediately,ratherthanhavingtoaskforitallagain.Becausethissavestimebothforusandforyou.
RDAcollectsthefollowingconfigurationandloginformationforOBIEE11g:
1. OBIversioninformation2. OBIinstalllog3. BIClusterController(NQSClusterConfig.INI,NQSCluster.log)4. BIServer(NQSConfig.INI,NQServer.log,NQQuery.log)5. BIAdmintool(NQSAdminTool.log)6. BIPresentationServer(instanceconfig.xml,sawlog)7. BIJavahostlog8. Repository9. OBIApplicationversioninformation
10. DACconfiguration(config.bat/config.sh,dac_env.bat/dac_env.sh)11. DAClogfiles
Inadditiontotheaboveinformation,RDAalsocollectsinformationregardingOPMN,theoperatingsystemanddatabase.ItcanalsocollectinformationaboutotherOracleproductsdependingontheselection.
StepstosetupandcollectinformationusingRDA:
1.DownloadRDAforyourenvironmentplatform(Windows/Linux/Solaris/HP/AIX)fromtheknowledgebasearticleRemoteDiagnosticAgent(RDA)4GettingStartednote314422.1.
2.Unziprdazipfile.OnUnix,setchmod+xrda.shrda.plfiles,whichareavailableintheextractedrdainstallationfiles.
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3.Verifytherdainstallationusingthefollowingcommand:
Windows:rda.cmdcvUnix:./rda.shcv
4.InitialiseRDAusingthefollowingcommand:
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Windows:rda.cmdSINIUnix:./rda.shSINI
Skiptheanalysisoftheproductswhicharenotrequiredbyselecting"N"attheprompt.Enter"Y"forOBIEEandDAC.(Alternatively,youcanusecommandstoexclusivelycollecttherequiredproductcollections.Pleaseseethenoteattheendofthedocument).Forexample::
D:\OBIEE11_1_1_5\rda>rda.cmdSINIS000INI:InitializestheDataCollectionRDAusestheoutputfileprefixtoidentifyallfilesbelongingtothesamedatacollection.Theprefixmuststartwithaletterandmustcontainonlyalphanumericcharacters.
EntertheprefixtobeusedforallthegeneratedfilesHit'Return'toacceptthedefault(RDA)>
EnterthedirectoryusedforallthefilestobegeneratedHit'Return'toacceptthedefault(D:\OBIEE11_1_1_5\rda\output)>
Doyouwanttokeepreportpackagesfrompreviousruns(Y/N)?Hit'Return'toacceptthedefault(N)>n
EntertheOraclehometobeusedfordataanalysisHit'Return'toacceptthedefault(D:\OBIEE11_1_1_5\Oracle_BI1)>
Enterthelocationofthedirectorycontainingtheinstancehomestoanalyze(ForexampletheparentdirectoryofthepathspecifiedbyanORACLE_INSTANCEenvironmentvariable)Hit'Return'toacceptthedefault(D:\OBIEE11_1_1_5\instances)>
EnterthenetworkdomainnameforthisserverHit'Return'toacceptthedefault(uk.oracle.com)>
5.SetupRDAusingthefollowingcommand:
Windows:rda.cmdSUnix:./rda.shS
Skiptheanalysisoftheproductswhicharenotrequiredbyselecting"N"attheprompt.Enter"Y"forOBIEEandDAC.(Alternatively,youcanusecommandstoexclusivelycollecttherequiredproduct
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collections.Pleaseseethenoteattheendofthedocument).Forexample:
D:\OBIEE11_1_1_5\rda>rda.cmdSS100OS:CollectstheOperatingSystemInformationS105PROF:CollectstheUserProfileS110PERF:CollectsPerformanceInformationS120NET:CollectsNetworkInformationDoyouwantRDAtoperformthenetworkpingtests(Y/N)?Hit'Return'toacceptthedefault(N)>
S130INST:CollectstheOracleInstallationInformationS313IREQ:HandlestheOracleInstanceCollectionRequestsS397BI:CollectsOracleBusinessIntelligenceEnterpriseEditionInformationInstancelist:1instance7*AllinstancesEnterthenumbercorrespondingtotheinstancedirectoryname,or*toselectallinstances,or.toterminatethelistHit'Return'toacceptthedefault(1)>
Enterthenumbercorrespondingtotheinstancedirectoryname,or*toselectallinstances,or.toterminatethelist>.
*All0None1InsDir:,Comp:coreapplication_obis1,Repo:SH_on_orclw102.rpd2InsDir:,Comp:coreapplication_obis1,Repo:SH_on_orclw102_BI0002.rpd3InsDir:,Comp:coreapplication_obis1,Repo:SampleAppLite_BI0001.rpdEnterthenumbercorrespondingtorepositorynameoranasterisk(*)toselectallrepositoriesHit'Return'toacceptthedefault(*)>2
6.Startthedatacollectionusingthefollowingcommand:
Windows:rda.cmdvdSCRBIUnix:./rda.shvdSCRBI
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Forexample,youmightseethefollowingwhenrunningthecommand:
D:\OBIEE11_1_1_5\rda>rda.cmdvdSCRBISettingup...S397BI:CollectsOracleBusinessIntelligenceEnterpriseEditionInformationInstancelist:1instance7*AllinstancesEnterthenumbercorrespondingtotheinstancedirectoryname,or*toselectallinstances,or.toterminatethelistHit'Return'toacceptthedefault(1)>
Enterthenumbercorrespondingtotheinstancedirectoryname,or*toselectallinstances,or.toterminatethelist>.
*All0None1InsDir:,Comp:coreapplication_obis1,Repo:SH_on_orclw102.rpd2InsDir:,Comp:coreapplication_obis1,Repo:SH_on_orclw102_BI0002.rpd3InsDir:,Comp:coreapplication_obis1,Repo:SampleAppLite_BI0001.rpdEnterthenumbercorrespondingtorepositorynameoranasterisk(*)toselectallrepositoriesHit'Return'toacceptthedefault(*)>2
Collectingdiagnosticdata...RDADataCollectionStarted12Oct201115:56:23ProcessingInitializationmodule...InsideINImodule,testingtheRDAenginecodebuildExportWindowsversionregistrysettingsInsideINImodule,settingloginsInsideINImodule,testingthereportdirectoryInsideINImodule,launchingparallelexecutionsProcessingCFGmodule...InsideCFGmodule,listingOraclehomesInsideCFGmodule,gettingOraclehomeinventory(cantaketime)ProcessingOCMmodule...ProcessingIREQmodule...InsideIREQmodule,collectingdefinedabbreviationsInsideIREQmodule,gettingcommoncomponentsmanifestinformation(cantaketime).....
.....InsideIREQmodule,analyzingoraclehomeOracle_BI1InsideIREQmodule,validatingtheinstallationtypeInsideIREQmodule,collectingdefinedabbreviationsInsideIREQmodule,gettingproductinformation(cantaketime)InsideIREQmodule,gatheringinstallandconfigurationinformationInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\cfgfw\CfmLogger_20110628_092129AM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\cfgfw\OuiConfigVariables_20110628_09
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2129AM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\cfgfw\oracle.bi.bishiphome_20110628_092129AM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\oui10627_035808PM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\oui\install20110627_035808PM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\oui\installActions20110627_035808PM.logInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\cfgtoollogs\oui\installProfile20110627_035808PM.logInsideIREQmodule,gatheringdiagnosticsinformationInsidesort_files,gettingD:\OBIEE11_1_1_5\Oracle_BI1\diagnostics\config\registration\OUI.xmlInsideIREQmodule,gettingoraclehomemanifestinformation(cantaketime).....
.....Resultfile:D:\OBIEE11_1_1_5\rda\output\RDA_HCVE_A300FM1111_win_res.htmProcessingBImodule...ProcessingRDSPmodule...ProcessingLOADmodule...InsideLOADmodule,runningCRSdiagnosticcollectiontoolInsideLOADmodule,gatheringORADDCreportsInsideLOADmodule,gatheringsystemcomparisonreportsInsideLOADmodule,gatheringEPMvalidationreportsInsideLOADmodule,gatheringHCVEreportsInsideLOADmodule,gatheringJRockittoolreportsInsideLOADmodule,gatheringTraceMergereportsInsideLOADmodule,gatheringNetworkAdvisorreportsInsideLOADmodule,gatheringOracleConfigurationManagerinformationInsideLOADmodule,gatheringORA600reportsInsideLOADmodule,gatheringOSWatcherinformationInsideLOADmodule,gatheringSiebelcrashreportsInsideLOADmodule,gatheringthemostrecentTLsecurereportInsideLOADmodule,gatheringsiga/sosreport/sysreportreportsProcessingEndmodule...InsideENDmodule,gatheringsysteminformationInsideENDmodule,tryingfirstsysteminfoInsideENDmodule,producingthefilecatalogInsideENDmodule,waitingforparallelexecutioncompletionInsideENDmodule,producingsettingoverviewInsideENDmodule,locatingpackagingcommandsRDADataCollectionEnded12Oct201116:10:04.....
7.Oncethecollectionhasended,RDAthendeliversoutputintheRDAoutputdirectoryspecifiedduringtheinitialisation:
.....Generatingthereports...RDA_CFG_homes.txt...
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RDA_CFG_oh_inv.txt...RDA_END_files.txt...RDA_END_report.txt...RDA_END_system.txt...RDA_IREQ_c1_abbr.txt...RDA_IREQ_c1_R00002_manifest_info.txt...RDA_IREQ_c1_R00003_manifest_info.txt...RDA_IREQ_c1_R00004_manifest_info.txt...RDA_IREQ_c1_R00005_manifest_info.txt...RDA_IREQ_c1_R00006_manifest_info.txt...RDA_IREQ_c1_R00007_manifest_info.txt...RDA_IREQ_c1_R00008_manifest_info.txt...RDA_IREQ_c1_R00009_manifest_info.txt...RDA_IREQ_c1_R00010_manifest_info.txt...RDA_IREQ_c1_R00011_manifest_info.txt...RDA_IREQ_c1_R00012_manifest_info.txt...RDA_IREQ_c1_R00013_manifest_info.txt...RDA_IREQ_c1_R00014_manifest_info.txt...RDA_IREQ_c1_R00015_manifest_info.txt...RDA_IREQ_c1_R00016_manifest_info.txt...RDA_IREQ_c1_R00017_manifest_info.txt...RDA_IREQ_c1_R00018_manifest_info.txt...RDA_IREQ_c1_R00019_manifest_info.txt...RDA_IREQ_c1_R00020_manifest_info.txt...RDA_IREQ_c1_R00021_manifest_info.txt...RDA_IREQ_c1_R00022_manifest_info.txt........
.....RDA_IREQ_o1_R00089_log_OUI_xml.txt...RDA_IREQ_o1_R00090_manifest_info.txt...RDA_IREQ_o1_R00091_manifest_info.txt...RDA_IREQ_o1_R00092_manifest_info.txt...RDA_IREQ_o1_R00093_manifest_info.txt...RDA_IREQ_o1_R00094_manifest_info.txt...RDA_IREQ_o1_R00095_manifest_info.txt...RDA_IREQ_o1_R00096_manifest_info.txt...RDA_IREQ_o1_R00097_manifest_info.txt...RDA_IREQ_o1_R00098_manifest_info.txt...RDA_IREQ_o1_R00099_manifest_info.txt...RDA_IREQ_o1_R00100_manifest_info.txt...RDA_IREQ_o1_R00101_manifest_info.txt...RDA_IREQ_o1_R00102_manifest_info.txt...RDA_IREQ_o1_R00103_manifest_info.txt...RDA_IREQ_o1_R00104_manifest_info.txt...RDA_IREQ_o1_R00105_manifest_info.txt...RDA_IREQ_o1_R00106_manifest_info.txt...RDA_IREQ_o1_R00107_manifest_info.txt...RDA_IREQ_o1_R00108_manifest_info.txt...RDA_IREQ_o1_R00109_manifest_info.txt...RDA_IREQ_o1_R00110_manifest_info.txt...RDA_IREQ_o1_R00111_manifest_info.txt...RDA_IREQ_o1_R00112_manifest_info.txt...RDA_IREQ_o1_R00113_manifest_info.txt...RDA_IREQ_o1_R00114_manifest_info.txt...RDA_IREQ_o1_R00115_manifest_info.txt...RDA_LOAD_hcve.txt...Reportindex...Updatingthesetupfile...
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Youcanviewtheoutputinawebbrowser,byopeningRDA_start.htminRDAoutputdirectory.(Theprefix"RDA"camefromthesetupstep.)
8.ArchiveallthefilesintheRDAoutputdirectoryandattachtotheservicerequestforanalysis.
9.TocollecttheinformationforOBIEEorDAC:
ThefollowingcommandswillsetuptheRDAconfigurationtocollectonlyOBIEEandDACinformation:
Windows:rda.cmdSBIrda.cmdSDACUnix:./rda.shSBI./rda.shSDAC
ThefollowingcommandscollectdiagnosticsforOBIEEandDACinformation:
Windows:rda.cmdBIrda.cmdDACUnix:./rda.shBI./rda.shDAC
Thecommandsareuseful,ratherthangoingthroughthevariousproductslistduringRDAsetup,youcanquicklycollecttheinformationregardingtherequiredproduct.YoucanalsoincludeOSandotherinformationdiagnosticsalongwiththerequiredproduct
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Forexample:rda.cmdOSBIPROFPERF
HealthCheck\ValidationEngine(HCVE)PreInstallationChecks
AsofRDA4.29,thereisanhcvepreinstallationcheckforOBIEE11g.Thisgathersinformationaboutyoursystem,forexample,howmuchdiskspace,theoperatingsystem,portsavailable,databaseconnectiondetailsetcandgeneratesresultsinHTMLformatthatcanbeviewedinabrowser.FromthisyoucanseeifyourenvironmentisadequateforinstallingOBIEE11g,orifitneedssomeimprovements.
YoucanalsorunthistestonceOBIEEisinstalledtoseeifyourenvirnmentisstilladequatetorunOBIEE.
FormoreinformationonHCVEseenote250262.1RDAHealthCheck/ValidationEngineGuide.
StepstoRunHCVEtest
1.Choosethehcvetest(s)torun.Youcanpickfromalistgeneratedusingthecommand:
Windows:rda.cmddThcveUnix:./rda.shdThcve
HereOBIEE11.1.1ischosenasthemoduletorun:
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2.YouwillbepromptedtospecifytheversionofOBIEEwhichyouwanttoinstall.Thedefaultis11.1.1.6.Youcanalsospecify11.1.1.5.
3.SpecifythedirectoryinwhichOBIEEwillbeinstalled.Ifitdoesnotyetexist,thensomeofthetestswillfail.
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TheHCVEtestthanpromptstoseeifWebLogicServerisinstalledwithOBIEE:
4.Youthenwillbeaskedaseriesofquestionsaboutthedatabase.ThisassumesthatyouhavealreadycreatedschemasonthedatabasespecificallyforOBIEEandhavethedatabaseclientinstalledontheOBIEEserverandhaveadatabaseconnectioncreated:
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5.Afterthisthetestwillrun:
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andwhencompletewillcreateanHTMLresultsfile:
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6.Youcanviewtheresultsfileinabrowser:
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YoucananalysetheoutputintheresultstoseeifyourenvironmentissuitableforinstallingOBIEE.Youcanseeifyouneedtomakeanychangesorimprovements.
REFERENCES
NOTE:1111094.1RemoteDiagnosticAgent(RDA)OBIEE10gNOTE:314422.1RemoteDiagnosticAgent(RDA)GettingStartedNOTE:250262.1RDAHealthCheck/ValidationEngineGuideNOTE:330364.1RemoteDiagnosticAgent(RDA)MainManPageNOTE:330760.1RemoteDiagnosticAgent(RDA)ContentModulesManPageNOTE:330777.1RemoteDiagnosticAgent(RDA)CoreEngineManPagesNOTE:414966.1RemoteDiagnosticAgent(RDA)RDADocumentationIndexNOTE:330344.1RemoteDiagnosticAgent(RDA)TrainingNOTE:330362.1RemoteDiagnosticAgent(RDA)TroubleshootingGuideNOTE:1275850.1RemoteDiagnosticAgent(RDA)IRDApluginDocumentationNOTE:1275867.1RemoteDiagnosticAgent(RDA)IRDAmanualpage
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