renting your investment
DESCRIPTION
Thinking of renting out your investment property? Stanton & Taylor First National has all the answers to your questions right here.TRANSCRIPT
Meet your property managment team
Michael Taylor
SENIOR MANAGER EXISTING BUSINESS
Ian Douglas
PROPERTY MANAGER
Kelly McKenzie
PROPERTY MANAGER
Joanne Karele
SENIOR MANAGER NEW BUSINESS
Bree Thompson
PROPERTY OFFICER
Carla Maureira
PROPERTY MANAGER
Steve Vrzic
PROPERTY MANAGER
Skye Thompson
PROPERTY MANAGER
Rebecca Madge
PROPERTY MANAGER
Janet Mcspadden
PROPERTY MANAGER
Tara Fry
PROPERTY MANAGER
Casey Adams
PROPERTY MANAGER
Natasha Longson
PROPERTY OFFICER
What makes Stanton & Taylor First National the right agency to manage your investment property?
Penrith’s longest running agency
FAMILY RUN BUSINESS
John Taylor opened Stanton & Taylor in 1960, and when Greg Taylor joined the family business
in 1983, the agency made the move to become part of the First National network. Greg’s children,
Michael and Amanda have also followed in their father’s footsteps, which means Stanton & Taylor
First National is an agency that has a wealth of local knowledge and will continue to do so for many
years to come. With three generations of the Taylor family involved in the business, we invite you to let
our family help your family.
PROVEN RESULTS
Our property managers have an outstanding knowledge of the local real estate market and can
assist in every aspect of managing your property from accurate appraisals to handling tenancy
agreements through to the more complex issues such as legal matters. Stanton & Taylor First National
has Penrith’s largest portfolio of investment properties, meaning we have a well-known reputation
among local tenants as the agency of choice in the local area. Our landlords have shown their
support by continuing to have their properties managed by Stanton & Taylor First National with
our longest standing client relationship being over 30 years.
Amanda Taylor
Penrith’s longest running agency
UNPARALLELED RESOURCES
Stanton & Taylor First National have the largest property management team in Penrith, with
a Business Development Manager available to answer any of your investment property questions.
Our large team of Property Managers has been divided into four teams, each team specifically
designed to specialise in the management of your property. Each team is made up of some of
the area’s best property managers and property officers, who are available to their landlords when
necessary, and who are experts at managing tenants to ensure your investment continues to flourish
under our management.
Greg Taylor
Michael Taylor
Preparing your property for lease
It is important that the property is presented in a clean and tidy condition for advertising. This will help us to secure the best tenant in the shortest possible time frame.
We ask that the property be cleaned from top to bottom including professional steam cleaning
of all carpets. We are happy to arrange the carpet cleaning on your behalf if required.
Stanton & Taylor First National has a policy in place where tenants agree prior to signing the lease,
that they must steam clean the carpets upon vacating the property. Should they fail to do so, the
carpets will be cleaned and the cost claimed from the rental bond.
The property must be fitted with a working smoke detector and a new battery must be installed prior
to each tenant taking possession. We can arrange annual smoke detector maintenance on your
behalf. If you would like to know more details about this, please enquire with your property manager.
Advertising
As soon as your property is ready and we have received your signed Management Agency Agreement, the advertising process can commence.
Photographs will be taken, outside and inside for advertising on the internet. Currently we advertise
on the following websites:
www.stantonandtaylor.com.au www.homebound.com.au
www.realestate.com.au www.rent.com.au
www.domain.com.au www.onthehouse.com.au
In addition to internet advertising, your property will be promoted in our window display and placed
on our Rental List which is available from the front desk and updated daily. With your permission
we will erect a For Lease sign in the front yard, which will help to generate higher exposure of
your property.
The Stanton & Taylor website has a sub-category called “Tenant Property Alert”. Through this link,
prospective tenants can register their details and property requirements. As soon as your property is
listed for lease, the system will cross reference those prospective tenants with the new property details
and immediately notify relevant contacts that your property is available to rent.
The tenancy
TENANT SELECTION
Once we have confirmed employment and previous tenancy references and any other information supplied by the applicant, we will discuss all tenancy applications with you.
It is entirely your decision who is approved
for your property, however we will provide as
little or as much assistance with this decision
as you require.
All tenant applications are checked through
both the TICA & TRA database systems. There
is a small charge for this membership, however,
this ensures that no tenant with outstanding
debts to other agents will be approved for
your property.
SIGNING OF THE RESIDENTIAL TENANCY AGREEMENT
As the owner of the property, you are not required to sign the lease agreement. We arrange, prepare and sign all documents on your behalf.
When signing the lease agreement with
your tenant, we take the time to discuss all
aspects of the tenancy to ensure that the
tenant/s understand their obligations and the
responsibilities associated with the tenancy.
Each tenant is provided with a DEFT easy
payment reference and a BPAY reference to
ensure the rent is paid on time.
Once the lease is signed, it is kept in your
property file, however you will be sent
confirmation that the lease has been executed.
Key information
KEYS
By law, we are required to supply each listed tenant with a key to each and every lock. We also keep a full set of keys in our office for use in emergency situations or inspections of the property.
Please ensure that you are able to provide
the required amount of keys, alternatively we
are happy to arrange key cutting should it
be required.
We have a process in place to ensure that all
keys given to the tenant are returned upon
vacating the property.
WATER USAGE
If your property is fitted with a water meter, you are entitled to charge your tenant for all water usage.
In order to charge water usage to the tenant,
you must ensure and be able to prove (if
required) that all internal and external taps
have water saving devices fitted.
A water meter reading will be taken at the time
the Ingoing Condition Report is completed and
water usage will be calculated based on the
Sydney Water Invoices received.
If your property is not fitted with water saving
devices, please let your Property Manager know.
We can arrange this work to be completed on
your behalf, by a licenced plumber who will also
issue a certificate of compliance.
When your Sydney Water Account arrives, please
immediately forward a copy to our office by
fax (02 47259630) or email so we can invoice
the tenant for the water usage component.
The Sydney Water account, will need to be
paid in full by the owner and the water usage
component, will be reimbursed to you.
The tenancy
INSPECTION REPORTS
A detailed Ingoing Condition Report is completed by your property manager prior to the tenant signing the tenancy agreement.
It is important that your property be presented
in a clean condition and free of repairs and
maintenance issues when this report is completed.
This report is an accurate description of the
property and fixtures before your tenant moves in
and is kept on file and checked upon the tenant
vacating the property to ensure that the property
is left in the same condition as it was found,
allowing only for reasonable wear and tear.
The thorough completion of this report is
paramount and helps to eliminate any problems
when the tenant vacates the property.
ROUTINE INSPECTIONS
The first routine inspection will be completed approximately three months from the start of the tenancy.
Each subsequent inspection will be carried
out every six months unless in our opinion the
inspection needs to be brought forward as the
property is not being kept to the highest standard.
The inspection involves the Property Manager
visiting the property and checking each and
every room including the garage and any
outside areas.
A report is prepared and sent to you by mail
confirming the inspection was completed and
the condition in which the property was found.
In addition, the smoke detectors will be tested
by the Property Manager and any repairs and
maintenance items will be listed for your attention.
You are more than welcome to attend
scheduled property inspections, please let your
property manager know if you wish to attend.
Inspections and maintenance
REPAIRS
Your Property Manager will contact you regarding any repairs or maintenance items reported as needing attention.
With your approval, we are happy to employ the
services of local tradesmen to rectify any repairs
and maintenance on your behalf. Alternatively
you may wish to tend to these yourself, or
nominate your own trades person to attend.
All tradespeople working on the property must
be covered by public liability insurance and
must hold the required licences.
We will always attempt to contact you regarding
repairs, however should we be unsuccessful, we
will proceed with urgent repairs without your approval.
TRADESMEN
Our company entrusts only the most professional and highly qualified tradespeople to complete any repairs and maintenance required at your property.
We ensure that they have the correct licences
and up to date public liability insurance before
issuing a work order.
The tenancyFinances
BANKING
Your bank account details are required as money collected on your behalf is banked directly into your account at the end of each month.
Your money can also be deposited during our
mid-month accounting if required. Please ask
your property manager to arrange this for you.
END OF MONTH STATEMENT
Statements will be posted to your nominated address by mail or email at the end of each month.
The statements clearly show all credits and
debits going in and coming out of the account.
The statement will allow you to keep track of the
tenants paid to date and any invoices paid on
your behalf. Please ensure that you keep your
monthly statements as they will be required by
your accountant come tax time.
END OF FINANCIAL YEAR REPORT
In July of each year, you will be issued with an End of Financial Year Report.
This is a detailed report which summarises the
12 monthly statements you have received during
the previous financial year and helps when
completing your tax return. The cost of the report
is $44.00 per year, however if it is not required,
please let us know as it is optional.
DISBURSMENTS
We are happy to arrange payment on your behalf of Council Rates, Water Rates and any Strata Levies (if required). There is no additional fee for this service.
We can also arrange the payment of any
Insurance or one off expenses. Please advise
your Property Manager to redirect invoices and
we will happily take care of them for you.
A copy of the paid invoices will be attached to
your end of month statement, the month they
are paid.