renting your investment

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Renting Your Investment

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Thinking of renting out your investment property? Stanton & Taylor First National has all the answers to your questions right here.

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Renting YourInvestment

Meet your property managment team

Michael Taylor

SENIOR MANAGER EXISTING BUSINESS

Ian Douglas

PROPERTY MANAGER

Kelly McKenzie

PROPERTY MANAGER

Joanne Karele

SENIOR MANAGER NEW BUSINESS

Bree Thompson

PROPERTY OFFICER

Carla Maureira

PROPERTY MANAGER

Steve Vrzic

PROPERTY MANAGER

Skye Thompson

PROPERTY MANAGER

Rebecca Madge

PROPERTY MANAGER

Janet Mcspadden

PROPERTY MANAGER

Tara Fry

PROPERTY MANAGER

Casey Adams

PROPERTY MANAGER

Natasha Longson

PROPERTY OFFICER

What makes Stanton & Taylor First National the right agency to manage your investment property?

Penrith’s longest running agency

FAMILY RUN BUSINESS

John Taylor opened Stanton & Taylor in 1960, and when Greg Taylor joined the family business

in 1983, the agency made the move to become part of the First National network. Greg’s children,

Michael and Amanda have also followed in their father’s footsteps, which means Stanton & Taylor

First National is an agency that has a wealth of local knowledge and will continue to do so for many

years to come. With three generations of the Taylor family involved in the business, we invite you to let

our family help your family.

PROVEN RESULTS

Our property managers have an outstanding knowledge of the local real estate market and can

assist in every aspect of managing your property from accurate appraisals to handling tenancy

agreements through to the more complex issues such as legal matters. Stanton & Taylor First National

has Penrith’s largest portfolio of investment properties, meaning we have a well-known reputation

among local tenants as the agency of choice in the local area. Our landlords have shown their

support by continuing to have their properties managed by Stanton & Taylor First National with

our longest standing client relationship being over 30 years.

Amanda Taylor

Penrith’s longest running agency

UNPARALLELED RESOURCES

Stanton & Taylor First National have the largest property management team in Penrith, with

a Business Development Manager available to answer any of your investment property questions.

Our large team of Property Managers has been divided into four teams, each team specifically

designed to specialise in the management of your property. Each team is made up of some of

the area’s best property managers and property officers, who are available to their landlords when

necessary, and who are experts at managing tenants to ensure your investment continues to flourish

under our management.

Greg Taylor

Michael Taylor

Preparing your property for lease

It is important that the property is presented in a clean and tidy condition for advertising. This will help us to secure the best tenant in the shortest possible time frame.

We ask that the property be cleaned from top to bottom including professional steam cleaning

of all carpets. We are happy to arrange the carpet cleaning on your behalf if required.

Stanton & Taylor First National has a policy in place where tenants agree prior to signing the lease,

that they must steam clean the carpets upon vacating the property. Should they fail to do so, the

carpets will be cleaned and the cost claimed from the rental bond.

The property must be fitted with a working smoke detector and a new battery must be installed prior

to each tenant taking possession. We can arrange annual smoke detector maintenance on your

behalf. If you would like to know more details about this, please enquire with your property manager.

Advertising

As soon as your property is ready and we have received your signed Management Agency Agreement, the advertising process can commence.

Photographs will be taken, outside and inside for advertising on the internet. Currently we advertise

on the following websites:

www.stantonandtaylor.com.au www.homebound.com.au

www.realestate.com.au www.rent.com.au

www.domain.com.au www.onthehouse.com.au

In addition to internet advertising, your property will be promoted in our window display and placed

on our Rental List which is available from the front desk and updated daily. With your permission

we will erect a For Lease sign in the front yard, which will help to generate higher exposure of

your property.

The Stanton & Taylor website has a sub-category called “Tenant Property Alert”. Through this link,

prospective tenants can register their details and property requirements. As soon as your property is

listed for lease, the system will cross reference those prospective tenants with the new property details

and immediately notify relevant contacts that your property is available to rent.

The tenancy

TENANT SELECTION

Once we have confirmed employment and previous tenancy references and any other information supplied by the applicant, we will discuss all tenancy applications with you.

It is entirely your decision who is approved

for your property, however we will provide as

little or as much assistance with this decision

as you require.

All tenant applications are checked through

both the TICA & TRA database systems. There

is a small charge for this membership, however,

this ensures that no tenant with outstanding

debts to other agents will be approved for

your property.

SIGNING OF THE RESIDENTIAL TENANCY AGREEMENT

As the owner of the property, you are not required to sign the lease agreement. We arrange, prepare and sign all documents on your behalf.

When signing the lease agreement with

your tenant, we take the time to discuss all

aspects of the tenancy to ensure that the

tenant/s understand their obligations and the

responsibilities associated with the tenancy.

Each tenant is provided with a DEFT easy

payment reference and a BPAY reference to

ensure the rent is paid on time.

Once the lease is signed, it is kept in your

property file, however you will be sent

confirmation that the lease has been executed.

Key information

KEYS

By law, we are required to supply each listed tenant with a key to each and every lock. We also keep a full set of keys in our office for use in emergency situations or inspections of the property.

Please ensure that you are able to provide

the required amount of keys, alternatively we

are happy to arrange key cutting should it

be required.

We have a process in place to ensure that all

keys given to the tenant are returned upon

vacating the property.

WATER USAGE

If your property is fitted with a water meter, you are entitled to charge your tenant for all water usage.

In order to charge water usage to the tenant,

you must ensure and be able to prove (if

required) that all internal and external taps

have water saving devices fitted.

A water meter reading will be taken at the time

the Ingoing Condition Report is completed and

water usage will be calculated based on the

Sydney Water Invoices received.

If your property is not fitted with water saving

devices, please let your Property Manager know.

We can arrange this work to be completed on

your behalf, by a licenced plumber who will also

issue a certificate of compliance.

When your Sydney Water Account arrives, please

immediately forward a copy to our office by

fax (02 47259630) or email so we can invoice

the tenant for the water usage component.

The Sydney Water account, will need to be

paid in full by the owner and the water usage

component, will be reimbursed to you.

The tenancy

INSPECTION REPORTS

A detailed Ingoing Condition Report is completed by your property manager prior to the tenant signing the tenancy agreement.

It is important that your property be presented

in a clean condition and free of repairs and

maintenance issues when this report is completed.

This report is an accurate description of the

property and fixtures before your tenant moves in

and is kept on file and checked upon the tenant

vacating the property to ensure that the property

is left in the same condition as it was found,

allowing only for reasonable wear and tear.

The thorough completion of this report is

paramount and helps to eliminate any problems

when the tenant vacates the property.

ROUTINE INSPECTIONS

The first routine inspection will be completed approximately three months from the start of the tenancy.

Each subsequent inspection will be carried

out every six months unless in our opinion the

inspection needs to be brought forward as the

property is not being kept to the highest standard.

The inspection involves the Property Manager

visiting the property and checking each and

every room including the garage and any

outside areas.

A report is prepared and sent to you by mail

confirming the inspection was completed and

the condition in which the property was found.

In addition, the smoke detectors will be tested

by the Property Manager and any repairs and

maintenance items will be listed for your attention.

You are more than welcome to attend

scheduled property inspections, please let your

property manager know if you wish to attend.

Inspections and maintenance

REPAIRS

Your Property Manager will contact you regarding any repairs or maintenance items reported as needing attention.

With your approval, we are happy to employ the

services of local tradesmen to rectify any repairs

and maintenance on your behalf. Alternatively

you may wish to tend to these yourself, or

nominate your own trades person to attend.

All tradespeople working on the property must

be covered by public liability insurance and

must hold the required licences.

We will always attempt to contact you regarding

repairs, however should we be unsuccessful, we

will proceed with urgent repairs without your approval.

TRADESMEN

Our company entrusts only the most professional and highly qualified tradespeople to complete any repairs and maintenance required at your property.

We ensure that they have the correct licences

and up to date public liability insurance before

issuing a work order.

The tenancyFinances

BANKING

Your bank account details are required as money collected on your behalf is banked directly into your account at the end of each month.

Your money can also be deposited during our

mid-month accounting if required. Please ask

your property manager to arrange this for you.

END OF MONTH STATEMENT

Statements will be posted to your nominated address by mail or email at the end of each month.

The statements clearly show all credits and

debits going in and coming out of the account.

The statement will allow you to keep track of the

tenants paid to date and any invoices paid on

your behalf. Please ensure that you keep your

monthly statements as they will be required by

your accountant come tax time.

END OF FINANCIAL YEAR REPORT

In July of each year, you will be issued with an End of Financial Year Report.

This is a detailed report which summarises the

12 monthly statements you have received during

the previous financial year and helps when

completing your tax return. The cost of the report

is $44.00 per year, however if it is not required,

please let us know as it is optional.

DISBURSMENTS

We are happy to arrange payment on your behalf of Council Rates, Water Rates and any Strata Levies (if required). There is no additional fee for this service.

We can also arrange the payment of any

Insurance or one off expenses. Please advise

your Property Manager to redirect invoices and

we will happily take care of them for you.

A copy of the paid invoices will be attached to

your end of month statement, the month they

are paid.

NATPRO_0021

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02 4731 2899 | stantonandtaylor.com.au