reopening task force reopening checklist
TRANSCRIPT
Volume 2 - Edition 5 05/01/2020
In This Issue...REOPENING CHECKLIST
NATIONAL TRAVEL & TOURISM WEEK
BREAKFAST CLUB
ARC BREAKFAST
CRISIS MARKETING STRATEGIES
HAPPY HOUR
GUEST SERVICE
PPP
STOCK MARKET UPDATE
RESTAURANT REOPENING GUIDE
SUPPORT
DONATIONS
AHLA
HESS
This Newsletter is proudly sponsored by:
REOPENING CHECKLISTRecently, CFHLA Board Members were invited to join a
"Reopening Task Force"to develop a
Checklist of Best Practices and Items Needed for Lodging Establishments when travel resumes and
properties begin to reopen amidst COVID-19.
To view this list of guidelines on the CFHLA Website,PLEASE CLICK HERE.
Please Note:These Best Practices are meant as recommendations –
please continue to follow your brand standards.
CFHLA would like to thank the followingCFHLA Board Members for participating on the
Reopening Task Force:
Tim BaileyManaging Director of Operations of
Loews Hotels
Lana BurkeGeneral Manager of
Embassy Suites by Hilton Orlando I-Drive 360
Jon McGavinArea General Manager of
Grande Lakes Orlando
Clint MilitzerDual General Manager of
SpringHill Suites Orlando Theme Parks /Lake Buena Vista &
Honorees
May AlliedMember of the Month
Charisse KissenberthSummit Broadband, Inc.
April Lodging Member of the Month
Lori FitzgibbonFormerly of theSheraton SuitesOrlando Airport
2020 CFHLA Executive Committee
ChairpersonBrian ComesHyatt Regency Orlando
1st Vice ChairpersonSonja GiselbrechtMarriott's Lakeshore Reserve
2nd Vice ChairpersonAnthony LazzaraCrowne Plaza Orlando Universal
TownePlace Suites Orlando Theme Parks / Lake Buena Vista
Chris MuellerGeneral Manager ofHilton Orlando
Jorge ReyesResort Manager of
Marriott's Grande Vista
Glen WinsorGeneral Manager of
Hilton Orlando Bonnet Creek
NATIONAL TRAVEL & TOURISM WEEKFor your information,
Sunday, May 3 - Saturday, May 9is
National Travel and Tourism Week.Although we are unable to gather in person, the
US Travel Associationencourages the celebration of this important week.
National Tourism and Travel Week 2020 honors the
"Spirit of Travel" in recognition of the industry’s
strength, selflessness and resiliency.
SecretaryJeff Swirsky
TreasurerJorg HeyerSheraton Vistana Resort
Assistant TreasurerMark PolitteDoubleTree by Hilton at the Entrance to Universal Orlando
Immediate Past ChairJesse MartinezThe Alfond Inn at Rollins
Partners of the Month:
Allied Relations Council Breakfast
Wealth Management Strategies of Central Florida
Board of Directors Meeting
Sunbrite Outdoor Furniture, Inc.
Breakfast Club
System Tech Services, Inc.
Executive Committee Meeting
Ehrlich
Governmental Affairs Committee Meeting
Minuteman Press
Spinout Guest Laundries, Inc.
The US Travel Association has shared the hashtag#SpiritofTravel
to be used on social media channels to bring theindustry together for this year’s celebration.
For more information about National Travel and Tourism Week,
Please Click Here.
BREAKFAST CLUB On Tuesday, April 28, CFHLA conducted the 2nd meeting of the
Breakfast Club.This virtual meeting featured
DAN JORDANGeneral Manager and
LORI RUPPDirector of Sales of the
NEWTru by Hilton Orlando Convention Center
(Near the CFHLA Offices).
CFHLA looks forward to this new brand addition to theCentral Florida Market in September.
CRISIS MARKETING STRATEGIESEarlier today, Friday, May 1, CFHLA Member
&Barrpresented the second webinar in their
4-Part Crisis Marketing StrategyWebinar Series,
Media Crisis Strategies: Increase Awarenessand Intent with Reduced Budgets
The remaining webinars will be held from 9:30AM – 10:30AM the following two Fridays:
May 8 and May 15.
The third part in this series will be:Creative Messaging Crisis Strategies -
Content That Connects During Crises: Tips For How to Connect with Consumers Through Creative
presented by &Barr'sChristian Wojciechowski
Creative Director.
Please note that registration for each of these Webinars will be sent out separately every Monday.
To Register for this webinar of the Crisis Marketing Strategy Series, PLEASE CLICK HERE.
If you have any questions about this Webinar Series,please contract Erin Walsh at [email protected].
HAPPY HOURThe fourth weekly
CFHLA ZOOM HAPPY HOURwas once again a successful gathering for the
Nearly 70 CFHLA Members!
The next Happy Hour, scheduled for thisThursday, May 7
will feature Member Pets - please invite your pet to join you for this Happy Hour!
GUEST SERVICEThis
Tuesday, May 5,11:00AM - 12Noon,
New CFHLA MemberRupesh Patel
CEO + Hotel Owner + Hospitality Industry Ambassador of Rupesh.co
will present a complimentary
Guest Service Excellence Seminar - Service is Not Canceled: 5 Creative Ways
to Provide Great Service After COVID.
PLEASE CLICK HERETo Register.
PPPOn Monday, CFHLA hosted a
Payroll Protection Programseminar via Zoom for all members.
This informative seminar featured
Ferran Arimon,Jackie Bozzuto
andMark Heimendinger
of Lowndes.
CFHLA Thanks:
STOCK MARKET UPDATECFHLA is hosting an upcoming Zoom meeting
relating to the current status of the Stock Market.
Positioning for Recessionand Recovery
Wednesday, May 62:00 pm – 2:30 pm
Presented by:
Cherry Laskaof
Morgan Stanley
Please Click Here to Register.
RESTAURANT REOPENING GUIDEEarlier today, CFHLA Member
Larry LynchSenior Vice President Certification & Operations of the
National Restaurant Association
and President of theNational Registry of Food Safety Professionals
held a presentation via Zoom with Over 30 CFHLA Members
discussing theNational Restaurant Association's
Restaurant / F&B Reopening Guide.
THANK YOU, LARRY LYNCH!
SUPPORTFor your information,
Congressman Darren Soto, longtime friend of CFHLA representing
Florida’s 9th Congressional District,has requested the assistance of CFHLA members in
providing toiletry donations to be distributed to the community.
His office is seeking donations of items such asshampoo, conditioner, body wash and toilet paper.
If your company is able to provide at this time - please reach out to his local office using the contact information below.
Shasta ShafferDirector of Constituent Services
P: (407) 452-1171C: (202) 256-1165
DONATIONSAs a reminder, during the month of Aprilthe following donations were approved:
$1,000by the
CFHLA Engineers Council, $1,000
by the
CFHLA Security & Safety Council,$2,500
by the
CFHLA Allied Relations Council and
$5,000by the
CFHLA Foundationtowards the
Second Harvest Food Bank.
Additionally, the CFHLA Foundation also approved a
$20,000donation for the
Heart of Florida United WayALICE Recovery Fund.
If you are looking for a way to help others in the community during this challenging time, please see a list of ways to donate on our page below:
www.cfhla.org/coronavirus-information
AHLA For your information, the
American Hotel & Lodging Association (AHLA)is launching a
"Stay Safe" Advisory Council to Establish New Cleaning& Safety Standards in Response to COVID-19.
To view more information,Please Click Here.
HESSRecently, CFHLA Board Member
Keith HessGeneral Manager of the
Holiday Inn Orlando Suites - Waterparkwas named
Evolution Hospitality's2019 General Manager of the Year.
CONGRATULATIONS ON THIS OUTSTANDING HONOR, KEITH HESS!