repairing paper jam · 2019-09-20 · step 3 — repairing paper jam do not touch the electrodes on...

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Repairing Paper Jam Written By: Nathan Ruiz Repairing Paper Jam Draft: 2016-02-19 Guide ID: 2125 - This document was generated on 2019-09-20 01:31:49 PM (MST). © iFixit — CC BY-NC-SA www.iFixit.com Page 1 of 8

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Page 1: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Repairing Paper JamWritten By: Nathan Ruiz

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 1 of 8

Page 2: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

INTRODUCTION

Sometimes during printing the paper will become jammed inside the printer. There are three placesin which paper can become jammed. The following guide shows you the three different ways ofremoving the jammed paper depending on where the jam occurs.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 2 of 8

Page 3: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Step 1 — Drum Unit and Toner Cartridge

Press the front cover release button.

Keep the button pressed and pullthe cover toward yourself.

Step 2

With the front cover in the downward position, the drum & toner unit will be visible.

Grab the black-and-yellow handle on the unit. Lift unit up and pull it out of the printer.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 3 of 8

Page 4: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Step 3 — Repairing Paper Jam

DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodescan cause electrical damage to the printer.

Step 4 — Paper Jam Type 1

If jammed, paper will be visible after removing the drum unit. To clear paper jam, reach into printerand grab a corner of the paper.

Proceed to lift paper up and out of the printer.

Jammed paper may require an excess amount of force to be removed from printer.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 4 of 8

Page 5: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Step 5 — Paper Jam Type 2

Grab onto the lift located on the paper tray near the bottom on the front of the printer.

Pull the paper tray completely out of the printer by pulling towards yourself.

Step 6

If jammed paper is visible, grab onto the paper and remove by pulling up and towards yourself.

Jammed paper may require a large amount of force to be removed from printer.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 5 of 8

Page 6: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Step 7 — Paper Jam Type 3

Located on the back of the printer, open up the cover by grabbing onto the tab and pulling down.

Step 8

In front of you will see two blue tabs, one on the left and right side.

First, push the top part of the tab in until the bottom part of the tab lifts up.

Grab onto the bottom part of the tab.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 6 of 8

Page 7: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

Step 9

Once you have a firm grib of both the right and left tab, lift both tabs up and towards yourself.

The fuser cover, which the tabs are connected to, does not come completely out of the printerbecause it is attached to the bottom by a hinge.

Step 10

If jammed paper is visible, grab onto the top of the paper and pull up until completely removedfrom printer.

Jammed paper may require an excess amount of force to be removed from printer.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 7 of 8

Page 8: Repairing Paper Jam · 2019-09-20 · Step 3 — Repairing Paper Jam DO NOT TOUCH the electrodes on the right inner wall of the printer. Touching these electrodes can cause electrical

To reassemble your device, follow these instructions in reverse order.

Repairing Paper Jam Draft: 2016-02-19Guide ID: 2125 -

This document was generated on 2019-09-20 01:31:49 PM (MST).

© iFixit — CC BY-NC-SA www.iFixit.com Page 8 of 8