ENERGY | ENVIRONMENTAL

Delivering quality products, programs and services

Replacement Parts and Services

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With thousands of Babcock & Wilcox (B&W) boilers currently producing steam for countless utilities,

various industries such as pulp and paper facilities, steel mills and processing plants, and other commercial

applications throughout the world, customers have come to rely on us for reliable and clean steam generation.

As an original equipment manufacturer, we know your equipment better than anyone else.

We continue to invest in our facilities, equipment, service centers, customized support programs, and internal

processes to provide the highest value aftermarket products and services to our customers.

Replacement parts for your steam generation and auxiliary and environmental equipment are essential to the

daily operation of your plant. We provide the necessary aftermarket components and customer services to

keep your equipment operating at optimum efficiency levels, regardless of original manufacturer.

Our expert field service engineers can assist

customers with cost-effective solutions to

equipment problems.

B&W is a single-source

supplier of utility and

industrial power plant,

boiler and environmental

equipment, components and

replacement parts.

We are the original Babcock & Wilcox,

founded in 1867 by George Babcock and

Stephen Wilcox. Our history of quality

and innovation is unequaled.

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QualityAs a leading steam generating and environmental equipment manufacturer, we know the design properties essential for proper performance of your equipment. Our replacement parts meet high quality standards and specifications – both yours and ours.

ValueB&W’s replacement parts provide long-term value obtained from a combination of reliability, durability and proper fit. You’ll get the most from your equipment with uncompromising quality.

Responsiveness An experienced team of customer service specialists is available 24/7/365 to assist with information requests, quotes, order placement, or virtually any aftermarket component or service need. A variety of communication methods makes it easy and convenient to reach us regardless of the time or circumstance, day or night, planned replacement or emergency situation.

Variety/capabilitiesOur capabilities are varied to meet your plant needs. Whether it’s pulverizer wear components, boiler tube bending services, superheater and economizer sections, or replacement parts for environmental equipment, B&W has the right component available to keep your plant up and running.

Product knowledgeB&W’s products are backed by a staff of experienced and knowledgeable engineers, product specialists, customer service representatives and a host of support personnel, all of whom are committed to continuing our long-standing tradition of providing the best technical expertise in the industry.

Customized programsWorking with our customers, we have successfully developed customized part, component and inventory management programs focused on providing long-term solutions. We constantly strive to find new and innovative approaches to your performance and service needs.

B&W Offers All the Right Components

B&W provides a combination of quality, value, responsiveness and customized programs – a total package of aftermarket products and services.

Friendly, knowledgeable customer service representatives can assist with technical support for your replacement parts requirements.

We understand what affects your bottom line. Plant equipment must be reliable and available to generate steam for electricity or process applications. To help you achieve this goal, we provide benefits not available from other suppliers.

Our Assured Stock Program® inventory management system can minimize stocking levels and maximize availability of replacement parts by planning your material requirements.

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B&W provides the necessary aftermarket components to keep your plant equipment up and running and operating

at optimum efficiency. Our design capabilities and engineering experience are unsurpassed, allowing us to provide

replacement in-kind or a complete retrofit quickly and accurately.

We are a single-source supplier for quality, dependability and reliability when it comes to replacement parts and

services. A wide range of power plant, boiler, auxiliary and environmental equipment replacement parts and services

is available.

Extensive Capabilities for Flexibility and Reliable Operation

A select list of capabilities includes:

� Pulverizers and componentsB&W Roll Wheel® pulverizers

- DSVS® rotating classifiers

- Pulverizer tire and gearbox rebuilds

- Asymmetric Wearesistor® and

- Wearesistor® LP (low profile) and WP (wide profile) tires

- Complete retrofits and upgrades

E/EL pulverizers

- E to EL conversions

- Stationary and DSVS rotating classifiers

- Housing units

- Grinding rings and balls

- Complete retrofits and upgrades

� Pressure partsStraight and bent boiler tubes

Tube wall panels

Burner, sootblower and air port openings

Superheater and economizer sections

Headers and steam drums

Division walls and wing walls

Tubes for Cyclone furnaces

High-temperature alloy materials

� Non-pressure partsCoal, gas and oil burner

components

Coal pipes and valves

Fossil Power System (FPS™) igniters and scanners

Cera-VAM® ceramic products

Liquor recovery equipment

Expansion joints and dampers

Miscellaneous boiler components

Attemperators

Air heaters

� Environmental equipment replacement parts

Wet and dry scrubbers, including Niro® atomizers

Wet and dry electrostatic precipitators

Fabric filter baghouses

Joy/Western Precipitation products

Multiclone® dust collectors

Emissions monitoring equipment

Installation and construction services are available through B&W’s subsidiary, Babcock & Wilcox Construction Co., Inc.

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ManufacturingB&W’s in-house manufacturing capabilities allow us to serve the

power generation and industrial sector with unique capabilities.

B&W operates manufacturing and service centers throughout North

America.

Key strategic alliances in worldwide manufacturing have been

developed to expand our service capability. We utilize appropriate

resources to provide our customers with the flexibility they demand

and deserve. This unique capability sets us apart from other boiler

companies.

B&W maintains complete control over the manufacture and

distribution of all our products. This strategy enables us to offer the

best value for your investment … quality parts delivered on-time at

competitive prices.

Service centersB&W employs fully equipped worldwide regional service centers

which meet our high quality standards and share our commitment

to exceed customer expectations.

Our authorized service centers can also customize a wide range of

rebuild and refurbishing services to meet your specific needs while

minimizing lead times and costs.

Investment in facilitiesDriven by our pledge for service excellence, B&W is continually

improving its manufacturing, inventory and distribution methods.

Capital investments to modernize our facilities, manufacturing

capacity and infrastructure enable us to better respond to the

changing needs of our customers.

Quality Begins at the SourceWhether for emergency requirements or scheduled outages, B&W’s regional authorized service centers can help reduce downtime by combining quality parts and components with fast shipping.

Through a strategic alliance, B&W provides advanced coal pulverizer wear parts from Magotteaux®, a leading supplier of high wear, severe duty castings and other differentiated wear solutions.

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Our customers spoke and we listened. You wanted a better way to control your inventory and reduce costs. We

created the Assured Stock Program® (ASP®) inventory management system. You wanted to get more out of your

pulverizer and dry scrubber components. We created comprehensive pulverizer tire and gear box rebuild programs as

well as dry scrubber oil pump and gear unit rebuild programs. You wanted longer life from your pulverizer wear parts.

We developed Cera-VAM® ceramic materials and partnered with Magotteaux for high wear, severe duty castings.

Various specialized programs have been developed to provide customized solutions for a wide range of applications.

Assured Stock Program®

B&W’s Assured Stock Program inventory management

system is a proven strategy that enhances our

customer’s inventory management function. By focusing

on planning material requirements, the program

reduces the overall cost and lead time of obtaining

parts and components while significantly improving part

availability. Combined with our field service engineering

capabilities, we can provide a complete, comprehensive

and customized solution for any plant need.

Working Together for Customized Solutions

B&W stocks boiler tubes in a wide range of sizes and materials that are ready for immediate shipment. Tube bending services are also available.

Component refurbishment can extend the useful life of your equipment.

Component rebuild programs

Pulverizer

B&W offers comprehensive pulverizer tire and gear

box rebuild programs to maintain high availability

and maximum service life from your B&W Roll Wheel®

pulverizer tire and gear box assemblies. The rebuild

process includes complete disassembly, inspection,

cleaning, reconditioning, reassembly and testing. The

rebuilt component is then warranted to B&W’s exact

original equipment standards.

Dry scrubber

Similar to the pulverizer rebuild program, B&W has

formed a rebuild program for the oil pump and gear

units of the spray dry atomizer in your dry scrubber

system. Working with our strategic alliance partner,

GEA Niro at their Columbia, Maryland, facility, this

program offers many benefits to our customers:

minimal shipping lead times, lower cost with the same

warranty, and B&W’s excellent customer service. This

rebuild process includes disassembly, inspection,

cleaning, reconditioning, reassembly and testing. The

rebuilt component is also warranted to B&W’s exact

original equipment standards.

Tube stocking and bending servicesB&W maintains an extensive inventory of boiler tubes

in a wide range of materials, grades and sizes. A 30,000

square-foot indoor storage facility is equipped with a

state-of-the-art handling system to facilitate efficient

order processing and on-time delivery. The modern

facility also includes tube bending capabilities for exact

radius bends.

Customer serviceOur goal is simple: to provide accurate, on-time

delivery of the products you need. We have established

a variety of efficient and effective methods to contact us

for inquiries, requests for quotes, technical information,

document exchange, drawing requests, order

placement and processing, and emergency assistance.

Around-the-clock availability provides easy access via

phone, fax, e-mail, or the Web.

Our professional, qualified and dedicated customer

service representatives are available to assist in your

replacement parts needs. Combined with our large

team of field service and sales engineers who can

provide technical support for both B&W and non-

B&W equipment, you’ll get the added benefit of

this expanded knowledge base with every part and

component we provide.

ENERGY | ENVIRONMENTAL

Established in 1867, Babcock & Wilcox is a global leader in advanced energy and environmental technologies and services for the power, industrial and renewable markets.

For more information or to contact us, visit our website at www.babcock.com.

Meeting your demand for quality boiler, auxiliary equipment, environmental equipment and power plant replacement parts

Our customer service professionals are available to provide the level of service and expertise you need and have come to expect from Babcock & Wilcox.

Phone: 1-800-354-4400 within the U.S., or

+1 330-860-1460 outside the U.S.

Fax: +1 330-860-1354

Web: www.babcock.com

E101-3114D

E-mail: tsr@babcock.com

The Babcock & Wilcox Company20 South Van Buren AvenueBarberton, Ohio, U.S.A. 44203Phone: +1 330.753.4511

www.babcock.com

The information contained herein is provided for general information purposes only and is not intended nor to be construed as a warranty, an offer, or any representation of contractual or other legal responsibility.

ASP, Assured Stock Program, B&W Roll Wheel, DSVS, Cera-VAM, Multiclone, VAM and Wearesistor are trademarks of The Babcock & Wilcox Company. FPS is a trademark of Fossil Power Systems, Inc.Niro is a trademark of GEA Group, AG.Magotteaux is a trademark of Magotteaux International.

© 2015 The Babcock & Wilcox Company. All rights reserved.