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    Agenda

    Key Issues

    Communication IndustryCompetitive Landscape

    Target Audience

    Strategy

    Brand Key Insight

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    External Competition

    Local competitor programs

    These are programs that students commonly ask about, in terms of howUTA differs and why they should come to UTA Dept. of Comm. instead of

    going to these larger, well known schools.

    Students are drawn to older programs at universities with established

    brands in both public and private venues

    The differentiating factors need to be clarified and communicated to target

    audiences.

    Faculty

    consider UNT

    and TCU as

    our main

    competitors

    based on

    programs

    Students

    consider UT

    and Baylor

    main

    competitors

    based on

    reputation

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    Internal competition

    Local competitor programs Dept. of Comm. as backup major

    After trying other majorsCommunication considered common and easy because of broad nature

    University primarily focuses on hard sciences in branding and reputation-

    related communications

    We need to promote the department in a way that shows our great factors

    to the target audience.

    UTAs new Yes

    campaign does

    not mention

    Communication

    or have visuals

    including

    communication

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    Target Audience Confusion

    What is communication?

    In terms of definitionsIn terms of and what job prospects, careers, and salary are

    available

    What is communication? What do I do with it? What can UTA

    offer compared to other programs?

    Communication messages must be developed to address this

    confusion.

    Several schools have

    information describing

    Communication and the career

    possibilities in the field. Alumni

    pages also help define careerpossibilities.

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    Goal

    Recruit quality students into the department

    Declare Communication as intended major asfreshmen

    Enter high schools to recruit high quality

    students

    Brand:Key story (message): Convince students to be a

    Communication major from the very start of their

    time in college

    This should include the departments

    differentiating factorsBrand identification (logo/slogan development)

    Target audience profiles

    Measures:

    increased freshman intended communication

    Many

    communication

    departments have a

    brand identity

    outside of the

    universitys main

    branding

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    Ad/PR AD&PRStrat.

    Comm.

    Broadcast/Digital

    Media

    Broadcast

    and Tech

    MediaTechnolog

    y

    Communication

    Changing industry

    Trend for convergence in the the field and communication departmentsCommunication is presented as a burgeoning field for social students

    Enrollment is down across the country, especially at a freshman level1

    The majority of administrators say they have made curricular changes in the past

    two years in response to changes in the Comm. Landscape1

    Faculty must have skills in the digital arena1

    Ethnic diversity is increasing 1

    ~80% of programs have made major

    curriculum changes in the last 2

    years due to changes in the Comm.

    Industry. This includes changes in

    track names to reflect changes in the

    media landscape such as those tothe left.

    1. 2011 Annual Survey of Journalism and Mass Communication Enrollments. Journalism and Mass Communication Educator

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    UTA Dept. of Communication

    Founded in 1972

    ~950 majors6 sequences: AD, BC, CS, CT, JR, PR

    Students gain a liberal arts background

    Top five media market

    Knowledgeable and dedicated faculty

    Student commonly earn internships

    Students gain hands-on client experience by working with community clients

    Students win awards in their fields, such as the Radio Mercury Awards (seenotes)

    UTAs Communication Program is

    quite a few years younger then

    many competing programs11

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    External Competitors

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    Sequences

    Most programs:

    Journalism

    AdvertisingPublic Relations

    Communication Studies

    Other names:

    Multimedia

    BroadcastElectronic Media

    Health Communication

    Organizational Communication

    Media Film

    Radio TV Film

    Media Strategy

    Strategic Communication

    Emer in Media and Communication

    Texas Techs new multi-media lab

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    Communication Program Messages

    Creative Community (SMU)

    Leadership (Texas Tech)Academic & Professional (UNT)

    Knowledge & Skill (A&M)

    5 Units. One Direction (Texas State)

    Effective Communicators (University of Houston)

    Convergence (TCU)Theory + Practice (UT Austin Adv.)

    Skills and Theory (Baylor)

    UT Ad Dept. home page is branded

    Theory + Practice and lists current

    places people are interning with

    scrolling text plus current job

    openings. This emphasizes

    practice.

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    Advertising Competitors

    SMU-Temerlin Advertising Institute

    Texas State-School of Journalism and Mass Communication

    Texas Tech-College of Media and Communication

    University of Houston-Jack J. Valenti School of Communication

    UNT-Mayborn School of Journalism

    UT-College of Communication

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    Broadcast Competitors

    Baylor-College of Arts and Sciences

    UNT-Radio, Television and Film, Mayborn School of Journalism

    TCU-College of Communication

    UT-College of Communication

    TCU Radio

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    Communication Studies Competitors

    Baylor-College of Communication

    SMU-Meadows School of the Arts

    TCU-College of Communication

    Texas State-Department of Communication

    UNT-Department of Communication Studies

    UT-College of Communication

    Texas Tech Comm. Studies

    Program has clearly distinct

    tracks. While UTA has similar

    tracks, differences are unclear in

    the communication online

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    Communication technology

    SMU Creative Computation

    UT Dallas Emerging Media and Communication

    Texas A&M-Department of Communication (Telecommunication Media

    Studies)

    UNT-College of Visual Arts and Design (Communication Design)

    Texas State-School of Journalism and Mass Communication (Electronic

    Media)

    Texas TechCollege of Media and Communication (Electronic Media

    Communications)

    UTD Logo for Comm.

    Tech

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    Journalism Competitors

    Baylor-Department of Communication

    SMU-Meadows School of the Arts

    TCU-Schieffer School of Journalism

    Texas State-School of Journalism and Mass Communication

    Texas Tech-College of Media & Communication

    University of Houston-Jack J. Valenti School of Communication

    UNT-Mayborn School of Journalism

    UT-College of Communication

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    Public Relations Competitors

    Baylor-Department of Communication

    Texas State-School of Journalism and Mass Communication

    Texas Tech-College of Media and Communication

    University of Houston-Jack J. Valenti School of Communication

    UNT-Mayborn School of Journalism

    UT-College of Communication

    UH PR

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    Differentiating FactorsIn our favor:

    Student point of view:

    AdvisorsLower Cost (living)

    Location

    Accessible instructors

    Hands on opportunity

    Internship possibilities

    If you want to learn more, you can

    submerse yourself in any fieldCourses prepare students for industry

    jobs

    Important to have broad base of

    knowledge in liberal arts, given

    magnitude of Comm.

    Faculty are involved and there, but not

    necessarily known before entering

    department

    Faculty point of view

    Service Learning

    Active student organizations

    Integrated nature exposes students to

    other faculty and students in otherdisciplines

    Many schools emphasize their

    differences above the fold. Our dept.

    has many merits to do the same.

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    Differentiating Factors

    Not in our favor:

    Student point of view:

    Reputation of the department is not well-known or large

    Classes have limited availability

    No summer courses

    Too many unmotivated students

    Some courses are poorly structured

    Faculty point of view:Smaller than other programs

    Inability to offer as much variety

    Not as many dedicated faculty for a particular sequence

    Not as integrated between sequences

    Specializations within sequences not possible

    Not as prestigious a reputation at university level

    We have the material to dispel several of these notions23

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    Internal Competitors

    UTA does not advertise the social sciences as much as the hard sciences

    When UTA does cover Liberal Arts, Arts, Theatre, and Music tend to take

    the spotlight

    Other departments have specific branding that increases reputation as

    well

    Other programs compete from a student perspective:

    Art: Web and Film vs. Comm. Tech and Broadcast

    Business: Marketing vs. Advertising

    Business: UTA Management vs. Comm StudiesEnglish: Creative Writing vs. Journalism

    However, these programs are very different

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    Perceptions: Undergraduates

    Reputation

    Worried about reputation of UTA and our Communication program

    in the communication industry not being as well known as other

    larger universities, such as UT Austin

    Schools with better funding are considered to have more valuable

    degrees

    Prestige of older programs translates to better education and

    greater opportunity after graduation

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    Perceptions: Matriculated Graduates

    Location

    Close enough for commuters

    Far enough for those who want to

    leave home

    Education

    Graduates are confident in ability

    to perform industry jobs

    Graduates feel equally if not better

    equipped than students from otheruniversities

    Curriculum builds skills in

    teamwork and fosters individual

    growth

    Many schools emphasize their

    alumni to enhance their reputation

    and attract donations

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    Perceptions: Students VS FacultyCourses

    Students appreciate sequence-specific classes

    Faculty thinks programs can be more integratedFaculty want to offer more variety

    Instructors

    Students regard professors as knowledgeable and accessible

    Faculty want dedicated instructors for each sequence

    Facilities

    Students want more hours of access

    Faculty would like an overall improvementReputation and Size

    Students think a large amount of their peers are unmotivated

    Faculty consider the program small

    Students are more concerned with university reputation

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    Target Audience Confusion

    UT Almost

    UTA is a small school, commuter school

    UTA has a small program in comparisonto others

    Other misconceptions

    Sequences are the equivalent of

    degrees in the chosen field of study

    Marketing and business degrees are of

    greater value/higher demand

    Students do not know whatcommunication is before entering as

    freshmen. They figure it out after trying

    other majors

    Students do not know the sheer

    magnitude or influence of

    communication

    Students are unaware of what they can

    do with communication

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    UTA Competitive Positioning

    Niche

    Given the number of schools in the area

    Given overlapping programs

    Given differences in size of programs.

    We need to focus on our positive differences and specialties

    Accessible instructors

    Hands on opportunity (radio, news, digital media)

    If you want to learn more, you can: environment allows

    students to submerse themselves in their desired field, e.g.,central location between two contrasting markets

    Courses prepare students for industry jobs (faculty

    experience)

    Newer than competitor programs

    Panoramic Thinkers

    Department for panoramic thinkers, visionaries, pioneers, mavericks,

    seekers, trailblazers, detectives/investigators, innovators,revolutionaries, renaissance men and women (see target audience

    descriptions)

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    Positioning Model

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    Flexible

    Rigid

    ContemporaryClassic

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    Demographics for the quality student

    15-19

    males, females

    High school graduates, transfer students

    All ethnicities

    English and Spanish speakers

    HH income variable

    Mainly from TX and surrounding region

    GPA: A or B average 2.7 minimum

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    Psychographics for the quality student

    Interested in a dynamic,

    changing field

    Not interested in the typical

    9-5 job

    Self-starters, leaders

    Our students want it more

    Go getters

    Set yourself apart

    Excels at left and right brainthinking

    Students have worked on

    unconventional projects

    Diversity not just ethnic

    diversity, but diversity in

    thinking

    We are looking for Panoramic Thinkers

    who are able to develop ideas from a

    wider perspective; communication

    practitioners must have this same

    perspective. This allows their thoughts to

    adapt to unique circumstances. Their

    strengths include problem-solving,

    brainstorming, critical analysis, and pattern

    recognition.

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    Geographics

    Cities with constant media exposure, sub and counter culture influences

    Austin, Dallas, Houston, San Antonio

    Atlanta, Boston, Chicago, Denver, Los Angeles, Pittsburgh, Portland,

    Seattle

    Rural areas in Texas and the region

    East/West Texas

    Alabama, Arkansas, Louisiana, Mississippi

    International scope

    Australia, Brazil, Canada, Germany, Mexico, Sweden, UK, China, India

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    Target Archetype

    Herman Courier is a high school student. He has a large circle of friends and

    constantly finds himself interacting with people from all circles. Accordingly, he

    has learned how to conduct himself in any social situation. He is friendly and

    adaptive. He knows how to tell a good story to his friends as well.

    In school, he does pretty well. He gets As and Bs, possibly a C here and there,

    but he blames that on the outside projects and hobbies he enjoys, such as

    developing a Facebook page for his moms local business. These projects have

    allowed Herman to begin to understand the importance of problem solving. His

    ultimate goal is to draw upon his experiences to do unconventional things inwhatever career he chooses; maybe computer engineering or website

    development. What he does not know is that a career in communication could do

    just that for him.

    Herman is not conventional. He is not the straight A or C student. He is

    somewhere in-between, because he thinks differently.

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    Learn

    - Definition, magnitude, andpotential for communication- UTA Comm. Departments

    role in developingcommunication practitioners

    Do- Inquire with the department

    - Visit department, attendtours and open houses- Research sequences

    - Soul search

    Feel- Exclusive- Esoteric- Inspired

    - Contemporary

    Model: Learn Do Feel

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    Brand Message/Key Insight

    Submerse yourself in the unconventional.

    Communication as a degree is unconventional. Unlike any other major on

    campus, communication is the only field of study that will touch every single

    industry and field out there. No matter what field someone is in, they will need

    communication. You can submerse yourself through communication in any field

    you want, and the magnitude of influence you can have is as big as you can

    think; a perfect degree for a panoramic th inker.

    UTAs Department of Communication is a congenial entity with a desire to shareits knowledge and experience. It is younger than its competitors, therefore, it is

    newer as well. And as we know, younger brands have the ability to do

    unconvent iona lthings. We offer a program that is less rigid and more

    accommodating than the competition. Students of the Communication

    Department are immersedin a college filled with diverse minds and possibilities.

    The structure and flexibility of the program enables anunconvent iona l

    approach toward higher learning. The possibilities are endless as faculty

    continually encourage pupils to go deeper.

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    Geographics

    Cities with constant media exposure, sub and counter culture influences

    Austin, Dallas, Houston, San Antonio

    Atlanta, Boston, Chicago, Denver, Los Angeles, Pittsburgh, Portland,

    Seattle

    Rural areas in Texas and the region

    East/West Texas

    Alabama, Arkansas, Louisiana, Mississippi

    International scope

    Australia, Brazil, Canada, Germany, Mexico, Sweden, UK, China, India

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    Brand Personality

    The contemporary Hermes, the bike

    messenger, is known for

    Their unconventional

    behavior

    There are no straight lines

    anymore in sending

    messages. Therefore, they

    see different perspectives on

    the routes to achieve adesired communication goal.

    Protector of storytellers, one

    of the most important skills

    for communication

    practitioners.

    Always changing to meet a

    new challengeThey ultimately

    serve to educate and

    improve society.

    When they speak to

    possible apprentices,

    they tell them to bepanoramic thinkers so

    From

    to

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    Creative Brief Summary

    1.Problem/Results:

    Internal/External Competition & Target Audience Confusion.

    Brand should encourage quality students to come to UTA to major in

    Communication

    2.Tgt. Aud.: Herman Courier is not conventional. He is not the straight A or C

    student. He is somewhere in-between, because he thinks differently. He is in high

    school and at the age where he is trying to decide what to do in college as he is

    applying. He is a go-getter who does not want the typical 9-5 job. He is both left

    and right brained, a panoramic thinker.3.Brand Results: Increased visits to web, tours/PD, inquiries, freshmen intended

    majors

    4.Information Needed: Clear definition of communication: importance of it, what

    it is, omnipresence/magnitude, influence on every aspect of life, possible careers

    in the field, incentives, connection to other fields, differences that UTA Comm.

    Dept. provides to enter the industry

    5. Brand Personality: unconventional, sees different perspectives, a goodstoryteller, always changing , serves to educate and improve society

    6. Key Insight: Submerse yourself in the unconventional.

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    AboutUsMissionStatementMessagefromtheDeanDepartmentHistoryFaculty/StaffAdvisors

    ProspectiveStudentsAdmissionsSequencesScholarships&FinancialAidUpcomingOrientations&Tours

    CurrentStudentsAdvisingCourseSchedulesDegreeRequirementsStudyAbroadInternship&EmploymentInfoStudentOrganizations

    ServiceLearning

    Web Communication

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    ResearchStudentSpotlightFacultySpotlight

    AlumniProfilePages

    Awards/Achievem

    entsSupportPage

    NewsandEventsEventsCalendarDepartmentNews

    Web Communication

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    Media Kit

    Letter from the Department Chair

    Information on visiting and

    contacting the department

    Latest editions of Shorthorn

    Newspaper and/or COLA

    Handouts for each sequence

    UTA Communication promotional

    items (pens, pencils, stickers,etc.)

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    Texas Tech Media Kit