report writing
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TRANSCRIPT
Writing Reports
PAD Team
Overview
• This session will cover:
• The importance of selecting good quality information when writing a report
• Note taking tips
• How to structure a formal report
Evaluating Information
Why evaluate?
• A report should always be based on good quality information.
• Evaluation will help to ensure that information included in a report is:
– Accurate – Relevant– Information is used correctly– Reduce gullibility
How to evaluate
• In order to perform an evaluation you need to develop an evaluative framework.
• The structure of your evaluative framework should depend on what aspect of the report you are examining:
– Previous literature– Practical situation
Typically you would evaluate previous literature to interpret
a practical situation
Evaluating previous literature
• Relevance
• Evidence
• Historical value
• Generalisability
• Authority and credibility of source
To judge a piece of information typically we should apply a number of criteria and ask ourselves questions about what we have read.
Some of the common criteria used when evaluating literature are:
Judgement:
How good is the information/theory?
Relevance
• Remember it is likely that not all of the information you find will be relevant to your report.
– Including less relevant information can give the impression you do not fully understand your topic
– Including irrelevant information will waste valuable words
Evidence
• Question:
• What evidence supports the information or theory?
• Does the evidence support alternative explanations, theories or models?
– Could findings be interpreted differently?
• Can the evidence be verified independently?
– For example, by replicating a study.
Exercise
• Which source is best?
– Source A (1964)
– Source B (2008)
Historical value
• Question:
• Is the source dated or has it stood the test of time?
– Phrenology
– Personal Construct Psychology
• If it has become obsolete, does it nevertheless tell us something useful?
– Dated material might be used to provide a historical context when writing.
Generalisability
• Question:
• Does the source generalise to other contexts?
– e.g. from one organisation to the next, from one individual to the next
• Is the evidence used in constructing the theory representative of the whole population?
– How was a sample obtained?
Generalisability II
• Question:
• Are there any exceptions that are covered/not covered by the model/theory?
– Did a sample omit or under represent a certain demographic group? If so, these might not be covered by the model / theory.
– Is the sample large enough to allow generalisability to a range of different contexts?
Authority and credibility of source
• Which of these newspapers are likely to a credible source?
– The Times
– The Sun
– The News of the World
– The Independent
Authority and credibility of source II
• Which of these websites are likely to a credible source?
• http://en.wikipedia.org
• http://www.businesslink.gov.uk/
• http://business.timesonline.co.uk/tol/business/
Authority and credibility of source
• Question:
• How expert is the author in the field?
• How credible is the source where the theory is published?
– Is it an academic source?
– Is it a suitable online source?
Authority and credibility of source II
• Question:
• What type of language is used in presenting the source?
Is it:
• Scientific language?
• Persuasive language? (e.g. sales, advertising)
• Colloquial or common language?
Evaluating practical situations
• When evaluating practical situations you should also endeavour to develop an evaluative framework.
• The nature of a situation will always dictate what factors are appropriate to include in your evaluative framework.
Things to remember when evaluating
• Avoid personal biases – be objective
• Look for trends in information
• Examine source quality
• Ask questions
Formatting Notes
Organising Notes
• As you undertake your research you should make notes.
• When writing a long document it is important to ensure that your notes are well organised and easy to use
Note Taking Strategy
• On the computer make notes under headings that relate to the topic of your report.
• When making your notes always identify where each piece of information was taken from by including a reference (in the text and in a reference list at the end).
• Allows you to easily group information from different sources into themes.
• Make sure that all of your references are accurate.
• Business management theory
– Jones (1999) stated……
– Hughes (2005) reported…..
• Business interventions
– Jones (1999) stated….
– Smith (2008) commented….
• Business strategies
– Smith (2008) said….
– Butler (2006) indicated…
The amount of information included in your notes from each source will vary depending on source relevance
Could be one sentence / several paragraphs.
Reference List
• Butler, M. (2009) Business Today. London: McMillan.
• Hughes, J. (2005) Business Studies. USA: Penguin.
• Jones, S. (1999) Business Book. London: Palgrave.
• Smith, L. (2004) Business Plus. Cornwall: Penguin.
Storing Information
• Keep any print outs / photocopying you collect well organised.
• Store information in well labelled lever arch / ring binders or folders
• Good idea to keep information organised in a logical order
– A-Z based on first author surname / organisation
Report format
Areas to explore…
• Report preparation
• The type of content to include in a report
• A common report format
• Things to consider when writing a report
Reports
• A report is a formal document.
• It should therefore be:
– Concise– Easy to follow – Based on evidence – Well organised– Relevant – Accurate
Getting started
• Before you start writing your report make sure you carefully read ALL of your assignment brief (including any small print).
• Follow the guidance given in your brief.
• If you are unsure about how to do part of your report clarify your understanding.
Getting started II
• Before you start to write a report you will also need to:
– Research the topic area.
– Make notes whilst you are researching.
– From your notes create a plan.
Why plan?
• Introduces structure
• Will help you to organise your thoughts
• Helps to avoid tangents
• For more information see the PAD BREO site or visit us in Room F203.
Standard conventions
• Typically the structure and format of a report follow a fairly standard convention.
• The type of structure that you should use will depend on the type of report that you are writing (see your module handbook for guidance).
• The following slides discuss a basic structure that might be used for a report.
(1) Cover sheet
• Things to include:
– Unit code
– Topic
– Your name
– Your student ID number
Report Title Page example
(2) Table of Contents
• This page should provide a list detailing what sections are in your report and where these can be found.
– The title of each section and subsections
– The page where each section can be found
– Each section and sub section should be numbered (both on the contents page and in text)…
Numbering sections
• How to number sections:
– Each main section – 1, 2, 3, etc
– First level of sub section – 1.1, 1.2
– Second level of subsection – 1.1.1, 1.1.2
Example of numbering sections
1 Introduction
1.1 Why there is a need for change
1.1.1 Theory A
1.1.2 Theory B
1.2 A new approach
2 Method
Report Contents Example
(3) Executive summary
• This should comprise a short statement (usually around one side of A4) summarising what the report is about. It might include:
– Brief explanation as to why the report was written
– Detail key report issues / findings
– You might use references in the summary
(4) Aims and Objectives
• This section should detail how you are going to address your report question(s).
• (5) Literature Review, Analysis and Discussion
(5.1) Introduction
• Your literature review should start with an introduction. The purpose of an introduction is to set the scene for your reader. You might include:
– A brief discussion of the topic area that the report is about.
– Some evidence (references) that give general information around the areas explored in the report.
– An explanation as to why it is important that the report has been written.
– Overview of what will be covered in the report.
(5.2) Main Body
• The main body will normally comprise of a number of different sections and sub sections.
• Inside the main body is where you should go into detail about the aims and objectives you are addressing.
• You should show evaluation in the main body.
• Sections should be logically ordered.
(5.3) Discussion
• The main body of the essay should lead to your discussion.
• In a discussion you might:
– Highlight your main findings – Discuss any limitations– Outline additional work that might be required
(6) Conclusions
• In the conclusion you should not simply repeat what you have already said. You might include:
– Summary of main points – Suggestions for future work – Your own conclusions (backed up with evidence)– Answer any questions raised in the report.
• You should not introduce any new material in the conclusion.
(7) Recommendations
• In some instances it will be appropriate for a report to include some recommendations.
• Recommendations must be based on report findings and will usually be written in a list format.
• Recommendations should be:
– Appropriate / realistic
– Informed by report content
(8) References
• At the end of an academic report you should always include a list of the references that you have cited in your report.
• These should be referenced using the Harvard referencing convention.
– Note: a reference list is NOT the same as a bibliography.
(9) Bibliography
• This should contain a list of sources that you have read but not specifically cited in your report.
• This should be presented in the Harvard style.
(10) Appendices
• The appendices is where you can include supporting material that you refer to in your report.
• Things you might include:
– A copy of a questionnaire you designed
– A more detailed set of statistics than you used in your report
When compiling appendices be selective regarding what you include.
Other things to consider…
• There are a number of other areas that you should always consider when writing a report…..
Who is your audience?
• When writing a report you should always consider your audience. This should influence:
– Your use of subject terminology and jargon
– How much detail you go into
– Assumptions of prior knowledge
Write in the right person
• When writing a report always ensure that you write in the correct person:
– First person: I, my,
– Second person: He / his, she / her
– Third person: It might be suggested
Use ‘Power’ Words
• Essay quality can be really improved through effectively using transitional devices (words). Such as:
– To present an argument:• However…, It follows…, Consequently…, As a result…
– To present a list:• Including…, excluding…, additional, further….
– To conclude:• In summary…., in conclusion…
Check spelling and grammar
• It is important that you check your spelling and grammar.
• Do not just rely on the Microsoft spell and grammar checkers.
• You must proof read your work.
Avoid repetition
• Where possible don’t keep repeating the same words in an assignment.
• Use a thesaurus to identify appropriate synonyms. For example:
– Bloggs (1996) said……– Bloggs (1996) claimed…..– Bloggs (1996) purported…..– Bloggs (1996) outlined…..
• Also think about how you structure your sentences:
– According to Bloggs (1996)…..
Proof read
• The best way to do this is to read your work out loud. This will help you to identify mistakes.
• If you find there are any parts of your assignment (such as referencing) that you are not sure about check they are correct before you hand the work in.
• Do not just rely on a computer’s spell checker.
Plan your time
• Inevitably writing a good assignment will take some time.
• Do not leave your assignment to the last minute. This will mean you have to rush and will increase the chances of you making mistakes.
• Start the assignment as early as possible!
Formatting
• Ensure that the format you have used for your essay is inline with your departmental conventions:
– Font size– Line spacing– Font type– Header/footer
Is it possible to enrich report content?
• On occasion it may be appropriate to include:
– Tables
– Graphs
– Diagrams
– Illustrations
Further develop your skills
• Ongoing reading of what professionals have published can help you to conceptualise how you should write an academic assignment.
– Terminology– Flow – Linking concepts
Further develop your skills II
• If you feel unsure about an aspect of writing (e.g. how and when to use commas) look the rules up.
• Lots of good internet sites
• See useful study skills websites folder on the PAD BREO site.
Summary
• Keep in mind why and for whom you are writing a report.
• To find out more about writing reports and associated study skills:
• Make a 1:1 appointment with a PAD tutor:
– Email: [email protected]
And…..
Check out the PAD BREO site