South African Airways

Request for Information for

Supply of disposable beverage cups for

hot and cold drinks for on-board flights

RFI-GSM020/2015

REQUEST FOR INFORMATION

Instructions on Completion of Request for Information Document

Sections 2 to 4 as well as Appendix A & B are to be completed by the vendor

SAA will be glad to accept any information you can offer on the commodity as stated.

This request for information must be completed in English and the prices must be stated in South Africa Rand.

INDEX

Paragraph Description

Section # 1: Request for Information Details

1.1) Description of requirements 1.1.1) SAA’s intent with this invitation for information 1.2) Description of requirements 1.2.1) SAA’s intent with this invitation for information 1.3) Closing time 1.4) Addresses of tender box 1.5) Contact person 1.6) Number of copies required

Section # 2: Supplier Information

2.1) Name of company2.2) Company registration number2.3) Address of company 2.4) Contact person2.5) Names of directors`2.6) Number of employees2.7) Declaration

Section # 3: Standard Conditions for Request for Information

Section # 1Section # 1

Request for Information Details

1.1) Background SAA currently uses paper cups for its service of warm beverages (coffee, tea, hot

chocolate) in economy class on all routes. The current specification does not work

optimally as crew are often necessitated to use 2 cups for the hot drinks as the paper wall

is not thick enough and it is too hot for the passenger to hold. SAA would like to analyze

the options available for this type of product: i.e. single walled but a thicker cup wall, double

walled, single walled but with ripple cover or cups made of different type of material. The

product has to be highly stackable and light weight.

1.1.1) Business Requirement

Invitations for information with following points:

Liquid volume (filled to brim) options to be presented. The current cup is fairly large.

Options of cup walling and/or materials to ensure that the passenger can hold the

cup comfortably without the touch being too hot.

The cup has to be able to take a brand print: options to be presented

Highly stackable.

Must be food grade or any other grades, certifications that normally apply: please

specify

Recyclable: please provide all information

Option of using recycled materials for manufacturing of cup

Samples to be provided free of charge to SAA. A minimum of 2 sleeves of each

option proposed to be supplied.

Every product needs to be clearly marked with supplier name, SAA item nr, detailed

specification description and cost. Specification description to include detailed

material specification, grammages or any other specification detail that enables us

to understand the product in its entirety.

Company Quality Assurance standards for manufacturing and production to be

detailed

Design and quality to be applied appropriately and SAA welcomes new design

proposals or any new idea in order to operate this product more efficiently from a

design, product cost and logistics point of view

Specification of the current cup: Volume: 250ml

Print: one colour blue

Highly stackable

310/15 board to withstand 90 degrees boiling point

Visual of current cup:

Delivery, Packaging information & Price

Price per proposed product to be detailed based on current yearly quantities.

Quantities required:

Item Estimated QuantitiesPaper cups Approx. 6,500,000 ea per annum

1.2) Background SAA currently uses plastic cups for its service of cold beverages (cool drinks, alcoholic

drinks) in economy class on all routes.

The current specification does not work optimally and the main challenges are:

The cups have to fit well into each other but without compromise that the cups are

stuck to each other and cannot easily be separated by the crew;

Injection point sometimes leaks;

The tumbler should be transparent in colour;

The rim is too sharp;

It needs to look appealing in design

SAA would like to analyze the options available for this type of product:

i.e. different type of plastic product material and plastic thickness, design. The product has to

be highly stackable and light weight. The cup should look design wise good enough to serve

wine and mixers.

1.2.1) Business Requirement

Invitations for information with following points:

Liquid volume (filled to brim) options to be presented. May be around 200ml filled to

brim.

Options of materials can be presented and enough options to ensure that the

current challenges as detailed above are remediated.

The cup has to be able to take a brand design: options to be presented

Highly stackable.

Must be food grade or any other grades, certifications that normally apply: please

specify

Rim must be curved so that passengers cannot cut whilst drinking

Recyclable plastic or other materials: please provide all information

Samples to be provided free of charge to SAA. A minimum of 2 sleeves of each

option proposed to be supplied.

Every product needs to be clearly marked with supplier name, SAA item nr,

specification description and cost.

Specification description to include detailed material specification, grammages or

any other specification detail that enables us to understand the product in its

entirety.

Company Quality Assurance for manufacturing and production standards to be

detailed.

Design and quality to be applied appropriately and SAA welcomes new design

proposals or any new idea in order to operate this product more efficiently from a

design, product, cost and logistics point of view.

Visual of current cup:

Delivery, Packaging information & Price

Price per proposed product to be detailed based on current yearly quantities.

Quantities required:

Item Estimated QuantitiesPlastic cups Approx. 9,000,000 per annum

Vendors will have the opportunity to present their proposals to a cross functional team at SAA. 1.2.2) SAA’s intent with this invitation for information is for the following:

To establish the type of disposable hot beverage cup solutions available in the market place.

To establish the potential costs of these disposable hot beverage cups.

1.3) Request for Information closing time:

Time: 11:00 South African Time (GMT+2.00)

Date: 24 March 2015

All questions must be sent by e-mail to ResemateShilenge@Flysaa.com

1.4) Address of tender box or to send an electronic submission please contact us on: Tenders@flysaa.com

South African Airways

Jones Road

Airways park – Main Entrance (Tender box is situated inside the security office)

1.5) All documents must be addressed to:

Main Reception Gate

SAA Airways Park Jones Road

OR Tambo International Airport

Kempton Park

1627

1.6) Number of copies of this RFI to be Submitted (Original included):

2 copies and soft copy (disc or memory stick).

NB: No business will be awarded from this RFI.

Section # 1 ends

Section # 2

(To be completed by Supplier)

Supplier Information

2.1) Name of company: ____________________________

2.2) Company registration number: ________________________

2.3) Address of company:

Postal Address: Street Address:

___________________________ ___________________________

___________________________ ___________________________

___________________________ ___________________________

Company’s internet address:-

2.4) Contact person:

Name: _________________________

Designation: _________________________

Telephone number: _________________________

Fax number: _________________________

2.5) Names of the directors of your company:

Name: Designation:

__________________________ ______________________________

__________________________ ______________________________

2.6) Total number of Employees: ______________________

2.7) Declaration:

The information supplied in this document is correct and complete to the best of my knowledge and accurately reflects the capability of:

(Company name) ___________________

Signature: ________________________ Date: _____________________

Name: ________________________

This RFI is signed in my capacity as: _____________________________________

Section # 2 ends

Section # 3

(To be read very carefully by supplier)

Standard conditions for Request for Information

1. INTERPRETATION AND DEFINTIONS

1.1 Definitions

The expressions defined below shall have the meanings hereby assigned to them

unless inconsistent with the context of a particular proposal, agreement, contract or

order.

1.1.1 “Company”: South African Airways (SOC) Ltd

1.1.2 “Closing date”: the date and hour specified in the document

2. REQUEST FOR INFORMATION INVITATION

2.1 Request for Information Preparation

All cost in the preparation, presentation and demonstration will be for the account of

the vendor. All supporting documentation and manuals submitted in response to this

request for information will become “company’s” property unless otherwise stated by

the vendor at the time of submission.

2.2 Confidentiality

The information obtained through this request for information will be regarded as

confidential; however, South African Airways (SOC) Ltd does not accept liability for

any information which may become public.

2.3 No binding Agreement

It must be clearly understood that no business will be awarded to any vendor out of

this request for information. Prices submitted with the request for information are for

information only and no vendor will be held to any price submitted. South African

Airways (SOC) Ltd further reserves the right to contact individual Vendor’s to obtain

further information should this be deemed necessary.

Responses from this RFI may be used to pre-screen potential bidders for the RFP

process

2.4 Samples

Vendors may, as part of their response, submit samples, brochures or documentation

of the products supplied by the vendor. Samples, brochures and documentation

submitted will be returned to the vendor only on request.

3. REQUEST FOR INFORMATION DOCUMENTS

3.1 Document requiring completion and return

Vendor’s must complete and submit the following documents as part of their

response:

a) Prescribed request for information documents

b) Any information required in the request for information

3.2 Amendment of documents by South African Airways (SOC) Ltd

South African Airways (SOC) Ltd may, at any time prior to the deadline for lodging

request for information, amend of the documents or extended the time for lodging

documents by notice in writing to the prospective Vendor’s. (Any amendments under

this clause will become part of the request for information).

4. PREPARATION OF REQUEST FOR INFORMATION

4.1 Language of document

The request for information and all correspondence and documents related to the

request for information exchanged by the vendor and South African Airways (SOC)

Ltd shall be written in English.

5. SUBMISSION OF REQUESTS FOR INFORMATION

All requests for information must be:

5.1 Address and marking of requests for information

All requests for information must be:

a) Enclosed in a plain envelope or wrapping and clearly marked with the request

of information number specified on the document.

b) Lodged so as to ensure that they are received not later that the closing time and

date specified for their receipt in accordance with directives issued with the

document.

5.2 Number of copies required

The vendor must submit 2 copies and soft copy (disc or memory stick). (including the

original) of each request for information lodged as specified in the request for

information.

5.3 Closing date

All requests for information close on the date and the time indicated in the document.

5.4 Late tenders

Request for information are late if they are received at the address indicated in the

document after closing time and date. South African Airways (SOC) Ltd may, at its

discretion, consider or refuse to consider any late request for information.

Standard Conditions for Request for Information ends.