request for proposal (rfp) for - dhbvn.org.in · pdf fileof submission of bids due to...

TER-26/Non-R-APDRP/ IT Phase-II/2017

_________________________________________________________________ TER-26 / Non R-APDRP/IT Phase –II/2017 of 92

Request for Proposal (RFP)

FOR

Engagement of an Agency (SI) for the establishment of IT Infra in IPDS

Towns and remaining Non-R-APDRP areas of DHBVN & UHBVN and

upgradation/consolidation of the existing IT infra at DC/DRC.

Purchaser: Dakshin Haryana Bijli Vitran Nigam on Behalf of

RFP Identification No.26 /Non R-APDRP/IT Phase –II/2017 Single Stage – Double Envelope Selection Procedure

The last date for submission of RFP is 10.01.18 (Up to 13:00 Hrs)

Chief Technology Officer, DHBVN, Vidyut Sadan, Vidyut Nagar, HISAR – 125005. E-mail:[email protected]

Superintending Engineer/R-APDRP,

DHBVN, Vidyut Sadan, Vidyut Nagar, Hisar-125005. Email:[email protected]

Disclaimar: This document is meant for the exclusive purpose of RFP and shall not be transferred,

reproduced or otherwise used for purposes other than that for which it is specifically used

Dakshin Haryana Bijli Vitran Nigam

Uttar Haryana Bijli Vitran Nigam



INDEX

SECTION DESCPRITION PAGE NO.

I. Invitation for Bid

II.

Instructions to Bidders

III.

Special Conditions of Contract

IV.

Scope of Work

V.

General (Commercial) Conditions of Contract

VI.

Price Bid Schedule

VII. Annexures

a.

Format of Performance Bank Guarantee (PBG)

b.

Bid Security Form

c. Product Specification

d. Mandatory Technical Specifications

e. Manufacture’s Authorization Form

f. SRS Document*



SECTION – I

INVITATION FOR BID

(IFB)



DAKSHIN HARYANA BIJLI VITRAN NIGAM (A Govt. of Haryana Undertaking)

NOTICE INVITING TENDERS (Through e-tendering)

E-tender is invited in two parts (Part-I, Technical Bid & Part-II, Price Bid),

from the firms, by the Chief Technology Officer, DHBVN, Hisar on behalf of DHBVN & UHBVN as per following details:

Sr. No.

Date of Starting of e-Tender for submission

of on line Techno-Commercial Bid and

price Bid at https://haryanaeprocur

ement.gov.in of Nextenders India Pvt.

Ltd.

Date, Time & place of Pre-bid meeting

Date of closing of online e-tender for

submission of Techno-

Commercial Bid & Price Bid on web

portal

Opening date of part-1 of proposal on web portal

1 15.12.17 28.12.17 at 02.30 PM at Conference

Hall, UHBVN, Panchkula

10.01.18 (upto13.00 Hrs.)

10.01.18 (at 15.00 Hrs)

1. The Tender Documents fee and E-Service will be paid online. 2. Part-I of the e-tenders against the above NIT will be opened in the office of the Chief

Technology Officer, Vidyut Sadan, Vidyut Nagar, DHBVN, Hisar, as per schedule above.

3. The earnest money shall be deposited online by the firm through Debit Card or RTGS/ NEFT or Net banking. It is expected of the prospective bidder to deposit

NIT No./ date Brief Scope of work Earnest Money deposit (In Rs.)

Tender documents Fees (Non-refundable)

(In Rs.)

E-Service Fee (Non-

refundable) (In Rs.)

TER-26/ /Non R-APDRP/IT Phase –II/2017 dated 14.12.17

Engagement of an Agency (SI)

for the establishment of IT Infra

(On Turnkey Basis) in IPDS

Towns & remaining Non-R-

APDRP areas of DHBVN and

UHBVN & upgradation/

consolidation

of the existing IT infra at

DC/DRC (On OPEX approach).

10,00,000/- 5000/- 1000/-



EMD online by atleast one day before deadline of submission of bids due to web portal provisioning. Any non-acceptance of EMD by web-based system on last day of submission of bids due to web-portal constraints shall be the bidder’s responsibility.

4. The purchaser reserves the right to reject one or all of the tenders received, without assigning any reason.

5. The bidders to note that the pre-bid queries if any are to be submitted before the pre-bid meeting and the bidders are requested to make sure that these pre-bid queries are made available to this office latest by 24th Dec’17 through e-mail or hardcopy. No further pre-bid queries shall be entertained.

6. The tender documents having detailed terms and conditions can be downloaded from the website https://haryanaeprocurement.gov.in from 15.12.17 onwards. The e-tenders shall be received through website only. All interested firms are requested to get themselves registered as vendors with the said website for submitting their bids. For any assistance, please contact, Mr. Lalit Saini (09034357793) or Toll free no. 1800-180-2097 of M/s Nex Tenders (India) Pvt. Ltd., Panchkula. The bidders who are participating in one or more RFP shall deposit one set of hard copy of the bid duly stamped & signed. The price bid is to be submitted on-line only. The Price bid in hand / paper form shall not to be accepted / entertained.

6. Only those tenders shall be considered who deposit the earnest money and tender cost & transaction fee by due date. Corrigendum, if any would be published online on the website.

-sd-

Chief Technology Officer, DHBVN, Hisar.

https://haryanaeprocurement.gov.in/



To be submitted by the Bidder along with the Bid online

SECTION DESCPRITION Bidder response (Agree/Disagree)

I. Invitation for Bid

II. Instructions to Bidders

III. Special Conditions of Contract

IV. Scope of Work

V. General (Commercial) Conditions of Contract

VI. Price Bid Schedule

VII.

Format of Performance Bank Guarantee (PBG)

Bid Security Form

Product Specification

Mandatory Technical Specifications

Manufacture’s Authorization Form

SRS Document* Note*: For building up of the IT Infra,

establishmnent of LAN/WAN Connectivity and ensuring system uptime and its performance towards services offerd, the SRS document may please be referred to for the applicability of various requirement under the scope of work and system perfomnace.

I / We have gone through the bid documents in totality and accept all the terms and conditions available in the bid documents.



SECTION – II

INSTRUCTION TO BIDDERS



INSTRUCTIONS TO BIDDERS

1.1. Introduction

The power sector reforms in the state of Haryana were initiated by the Government of

Haryana (GoH) under the Haryana Reforms Act 1998 on 10th March 1998. The

Haryana Electricity Regulatory Commission (HERC) was formed on 16th August 1998

and the Haryana State Electricity Board (HSEB) was unbundled in to two independent

company’s viz. Haryana Power Generation Corporation Limited (HPGCL), to undertake

generation of electricity, and Haryana Vidyut Prasaran Nigam Limited (HVPNL) to

undertake transmission, distribution and retail supply of electricity in the state of

Haryana.

Subsequently in July 1999, two distribution companies viz. Uttar Haryana BijliVitran

Nigam Ltd. (UHBVNL) and Dakshin Haryana BijliVitran Nigam Ltd. (DHBVNL) were

separated from HVPNL to exclusively undertake function of distribution and retail supply

of electricity in their respective geographic areas.

Electricity Sector organizations in Haryana

HERC Haryana Electricity Regulatory Commission http://www.herc.nic.in

HPGCL Haryana Power Generation Corporation Limited http://hpgcl.gov.in

HVPNL Haryana Vidyut Prasaran Nigam Limited http://www.hvpn.gov.in

DHBVN Dakshin Haryana BijliVitran Nigam Ltd http://www.dhbvn.org.in

UHBVN Uttar Haryana BijliVitran Nigam Ltd http://www.uhbvn.org.in

1.2. Company Profile

1.2.1. DHBVN Profile

S.No. DHBVN as whole Office Covered under R-APDRP

Name of Circle

Circle No. of Divisions & other offices

No. of S/Divns

Circle No. of Divisions & other offices

No. of S/Divns

1 Hisar 1 14 11 1 14 4

2 Faridabad 1 7 18 1 7 16

3 Sirsa 1 3 13 1 3 4

4 Bhiwani 1 5 16 1 3 4

5 Narnaul 1 2 8 1 1 1

6 Gurugram-I 1 4 8 1 4 4

7 Rewari 1 4 11 1 2 3

8 Palwal 1 2 11 1 1 2

9 Jind 1 3 12 1 2 4

10. Gurugram-II 1 3 7 0 1 5

11. Fatehabad 1 2 11 0 2 2

TOTAL 11 49 126 9 40 49

http://hpgcl.gov.in/



1.2.2. UHBVN Profile

S.No. UHBVN as whole Office Covered under R-APDRP

Name of Circle

Circle No. of Divisions &

other offices

No. of S/Divns

Circle No. of Divisions &

other offices

No. of S/Divns

1 Ambala 1 3 17 1 3 9

2 Kurukshetra 1 3 12 1 3 6

3 Karnal 1 3 17 1 2 6

4 Panipat 1 3 9 1 2 4

5 Kaithal 1 3 12 1 2 4

6 Yamunanagar 1 3 13 1 2 6

7 Jhajjar 1 3 11 1 2 3

8 Sonepat 1 3 14 1 2 4

9 Rohtak 1 3 9 1 2 4

TOTAL 9 27 114 9 20 46

2.0. Brief about Existing R-APDRP (IT) Project

2.1. About RAPDRP

The Government of India in 10th Plan started Accelerated Power development and

reforms program for reforms in distribution with following objective: -

Reduction of AT&C losses

Bring about Commercial viability

Reduce outages & interruptions

Increase consumer satisfaction

Considering the need for continuity and to rein in the losses of the utilities, need was felt

to continue the initiative of APDRP in 11th plan which was termed as R-APDRP. On

review of the status and benefits achieved under APDRP, it was felt that to have

sustainable distribution business, it is essential to give impetus to IT enabling of the

sector on an integrated platform. The IT platform shall assist in capturing and validating

the energy and revenue model to gather in a transparent manner with accuracy.

Also, considering the difficulties of domain expertise in IT area of the utilities and the experiences the utilities had, it was considered necessary to prepare SRS template, which shall provide the IT infrastructure for drawing the baseline data while addressing the need of IT back bone in the area of distribution business process to capture the benefits of the investments on sustainable basis.



R-APDRP (Part - A) IT has been implementated in total 36 towns of UHBVN and

DHBVN to meet the following objectives: -

a) Establishing base line data for accurate measurement of losses.

b) Improving customer services which include projects for establishment of IT

Infrastructure & deployment of applications like Meter Data Acquisition, GIS

based electrical asset mapping and consumer indexing, Meter Reading, Billing,

Collections, MIS, Energy Audit, New Connection, Disconnection, Customer Care

Services, Web self-service etc.

Under the RAPDRP (Part - A) IT scheme, the following IT Infrastructure has been setup

in DHBVN & UHBVN along with the associated activities:

1. Data Center at Hissar

2. Disaster Recovery Center at Panchkula

3. Common Centralized Call Center for both Utilities at Gurgaon for seating capacity

of 100 with a Toll Free No.

4. Following S/W application modules for distribution & retail supply business

activities:

a. Meter Data Acquisition System

b. Energy Audit

c. New Connection

d. Disconnection & Dismantling

e. GIS based Customer Indexing and Asset Mapping

f. GIS based integrated Network Analysis Module

g. Centralized Customer Care Services

h. Management Information System (MIS)

i. Web Self Service

j. Identity and Access Management System

k. System Security Requirement

l. Development of Commercial Database of Consumers

m. Metering

n. Billing

o. Collection

p. Asset Management

q. Maintenance Management

r. Document Management System

s. Mail / Messaging System

t. Enterprise Management System and Network Management System

u. Antivirus & Firewall System

v. Data Warehouse System with MIS application



5. Feeder/DT/HT consumer AMR facility

6. DGPS based GIS Survey for Asset mapping & consumer indexing in all towns

coming under the R-APDRP scheme

7. Establishment of LAN, MPLS-VPN and other networking in all the identified towns

of both the DISCOMs

8. Integration, as envisaged in G1 section under 3.10 paragraph of SRS Document,

with existing applications.

9. Data Migration for following applications as envisaged in section G1 under 3.9

paragraph of SRS, but not limited to

a. Metering

b. Billing

c. Collection

d. New Connection

e. Disconnection and Dismantling

f. Asset Management

g. Maintenance Management

11. Solution component mapping with business functions as implemented in RAPDRP is

given below:

RAPDRP Functional Modules Solution Components

Meter Data Acquisition System (MDAS)

Secure Meters - Integrator, DCU Devices, Substation Monitoring

Energy Audit Secure Meters – Enerlyser

New Connection Oracle Utilities CCB Product

Disconnection and Dismantling Oracle Utilities CCB Product

Centralized Customer Care Services

Oracle Utilities CCB Product, Contact Anywhere product integrated with Call Center Solution

Management Information System (MIS)

Oracle CCB, WAM BI Publishers, OBIU for DWH

GIS based customer indexing and asset mapping ESRI

GIS based integrated network analysis module PRDC NA Product (PRDC)



RAPDRP Functional Modules Solution Components

Web Self Service JBOSS Server.

Identity and Access Management CA IDM

System Security Requirement CA IDM Suit

Development of Commercial Database of Consumers Oracle Utilities CCB Product

Metering Oracle Utilities CCB Product

Billing Oracle Utilities CCB Product

Collections Oracle Utilities CCB Product

Asset Management Oracle Utilities WAM Product

Maintenance Management Oracle Utilities WAM Product

Business Intelligence Oracle Utilities BI (OUBIEE)

Document Management NewgenOmnidocs

Workflow Management Workflow Engine

Integration Middleware Oracle OSB Suite

IPDS Phase-2 (IT Enablement in Non-RAPDRP Areas)



The Opportunity

Ministry of Power, Govt. of India, has launched the Integrated Power Development

Scheme (IPDS) on 3rd Dec’14 as a Central Sector Scheme to extend financial assistance

against capital expenditure to address the gaps in Sub-Transmission and distribution

network and metering in Urban Areas to supplement the resources of Discoms/ Power

Deptt. The existing scheme of R-APDRP as approved by CCEA for continuation in 12th

and 13th Plans has been subsumed in this scheme and will be continued as a separate

component of IPDS for IT enablement of distribution sector. Power Finance Corporation

Limited (PFCL) has been designated by GoI as the Nodal Agency for the programme. In

IT Phase-2 of IPDS, scope of IT enablement exists in more than 2600 towns. IT

enablement in these towns will enable improvement in Consumer satisfaction and power

supply reliability, monitoring of all 11 KV Feeders and proper Energy Accounting and

Auditing, which will ultimately help in taking measures for reduction of AT&C losses and

improvement in financial viability of the DISCOMs.

The ITIA would supply, install and commission one integrated solution within the broad

framework provided in the SRS (System Requirement Specification) document. SRS

Committee under the guidance of Ministry of Power has finalized a detailed SRS

document which covers all the components of the project including hardware, software,

networking; GIS among others which shall help the utilities improve their performance.

The Programme

Govt. of India has launched Integrated Power Development Scheme (IPDS) for the

Urban areas with the following components:

(i) Strengthening of Sub-transmission and Distribution network in urban areas including

provisioning of solar panels on Govt. buildings including Net-metering.

(ii) Metering of feeders/distribution transformers / consumers in urban areas and,

(iii) IT enablement of distribution sector and strengthening of distribution network

As per IPDS guidelines, schemes for IT enablement of distribution sector is envisaged to

be covered as per requirement of Utility. At present IT enablement has been taken up in

1405 towns under R-APDRP, Part-A. However, in order to cover IT enablement of

distribution business across entire Urban area, Ministry of Power has approved IT

enablement of non-RAPDRP towns (about 2600 Nos.) under IPDS, so that entire Urban

area in the country can be IT enabled. The IT system established under RAPDRP has

enabling provision by way of scalability in the design of Data center (DC) / Disaster

recovery center (DR) to meet the ultimate requirement of entire state power Utilities.

Hence, to extend the coverage to additional towns, incremental expenditure shall be

required and benefit of IT based system can be derived in such towns.



3. Scaling up of the R-APDRP IT system in IPDS Towns and in Non R-APDRP areas of DHBVN and UHBVN

DHBVN and UHBVN have decided to extend the RAPDRP IT systems to rest of

areas of DHBVN and UHBVN. The detail of area is as under: -

For DHBVN: -

Description Total Nos

Covered under R-APDRP

(PFC/MoP, GoI Funding)

Proposed under IPDS


Proposed along with Phase-II

(Own Funding)

Circle offices 11 11 0 0

Divn Offices 29 21 7 1

Sub Divn Offices 126 49 24 53

Feeders 4917 1162 68 3687

Consumers 3104631 1086236 149274 1869121

DT/Fs 250581 13021 2973 0

For UHBVN:

Description Total Nos

Covered under R-APDRP


Proposed under IPDS


Proposed along with Phase-II

(Own Funding)

Circle offices 9 9 0 0

Divn Offices 28 20 7 1

Sub Divn Offices 114 46 18 50

Feeders 4476 656 58 3762

Consumers 27,59,193 7,40,499 1,28,712 18,89,982

DT/Fs 2,60,416 19,695 2127 0



4. ELIGIBILITY CRITERIA:-

A. Eligibilty criteria for SI:- 1. General Eligibility Criteria for bidders shall be as under:

S.

No.

Eligibility criteria Supporting documents required

1. The bidding is open to Companies registered in India under companies Act 1956 or Companies Act 2013 and are fulfilling eligibility criteria.

a) Self-Attested copies of Memorandum and articles of association of Company incase of company, or attested copy of certificate of registration of firms and societies in case ofFirms.

b) Self-Attested copy of partnership deed of the form if firm is a partnershipfirm

c) List of its present directors / owners/ Executive council members/trustees/board members of the bidder/Agency (as applicable) on official letter head of the Agency duly signed by the authorized signatory of the bidder/Agency.

d) Affidavit of authorized signatory on its official letter head duly signed by its board of Directors.

2. The bidder must be registered with Tax Department.

Self-Attested copy of the GST number issued by Government of India.

3. The bidder must be registered with EPF organization.

Self-Attested copy of the certification

/registration with code number issued by Employee Provident Fund organization under EPF Act, 1952.

4. The bidder must have experience in IT solution providing agency for 10 or more years

Experience certificate of relevant document to substantiate the declaration

5. No deviations from terms and conditions of Bid document.

Proformafor‘nodeviations’giveninForm7- A of Annexure V of this bid document duly filled and signed by the bidder is to be provided to theEmployer.

6. Undertaking for mandatory compliance of all statutory liabilities and other terms and conditions as specified in the document.

Affidavit to be furnished on non-judicial stamp paper, of appropriate value, duly notarized.

2. Financial & Technical Eligibility criteria for bidders shall be under:

S. No.

Eligibility criteria Supporting documents required

i. The Average Annual Turnover of the Bidder should be at least Rs. 25,00,00,000/- ( Rs. Twenty five Crores) during the last 3 financial year ending 31-03-2017.

Submit CA Audited Accounts and

Annual Reports.



ii. The bidder must have implemented (in India or Abroad) at least one system integration project covering IT applications using Oracle software, Servers and PCs, WAN with connectivity between atleast 10 locations, during the last three financial years.

(Proof: Necessary Purchase

order/LOI/Contract/Certification on

client letterhead/Performance

certificate as proof of services

provided for the last 3 financial years

needs to be submitted)

Iii The bidder should have a positive net worth not less than paid-up equity, in each of the last three audited financial years.

Annual Accounts for last three

financial years duly certificed by CA.

Iv Bidder should have ISO 9001:2008 Certification/ CMM/CMMI level 4 certification. and ISO 27001:2013 Certification

Proof: Copy of certification from

authorized certification body

Vii The bidder should have atleast 20 personnel on its rolls with a minimum experience of 5 years. The roles & responsibilities of the personnel should include system integration of IT applications or software or hardware or network.

i.

The bidder shall furnish certificate duly signed by the authorized signatory of the bidder.

Viii Information on NJSP regarding any litigation,

current or during the last two years, in which the

Bidder is involved, the parties concerned and

disputed amount.

The bidder shall furnish certificate duly on NJSP signed by the authorized signatory of the bidder and duly notarized

Ix The declaration on NJSP by the firm that it is not

blacklisted by any State Govt. or Agency and shall

be liable for the consequences of wrong

declaration. The bidder should submit along with

the Bid no blacklisting certificate for the past three

years.

The bidder shall furnish certificate on NJSP duly signed by the authorized signatory of the bidder and duly notarized.

B. Eligibility Criteria for Network Solution Provider:-

S. No.

Eligibility criteria Supporting documents

required

i. The Network Solution Provider should have implemented atleast 5 multi location WAN projects (installation, integration, maintenance & management) during the last three financial years out of which atleast two projects should have involved Leased Lines or ISDN or VSAT or RF or DSL or VPN /MPLS or Fibre Optics or a combination of these technologies for a customer having a minimum of 10 WAN locations.

Necessary Purchase order/LOI/Contract/Certification on client letterhead/Performance certificate as proof of services provided for the last 3 financial years needs to be submitted

ii. The Network Solution Provider should have been in the Network installation/maintenance services for the last 3 years.

Proof for which to be submitted in the form of Incorporation Certificate alongwith Memorandum & Articles of



Association

iii. The Network Solution Provider should have cumulative turnover of atleast Rs. 60 crore for the last three audited financial years.

Annual Audited Financial Statements for last three financial years

iv. The Network Solution Provider should have a positive net worth in each of the last three audited financial years.

Annual Audited Financial Statements for last three financial years

v. Network Solution Provider should be an ISO 9001:2000 certified company.

Copy of certification from authorized certification body

vi. The Network Solution Provider should have atleast 10 personnel on its rolls with a minimum experience of 5 years. The roles & responsibilities of the personnel should include installation or integration or maintenance or management of network systems.

Signed resume of employees need to be submitted. Scanned signatures shall be accepted.)

4.1 Any wrong declaration/wrong submission /tempering of documents/violation, if

detected /found at any point of time shall be the sole responsibility of the Bidder.

The Bidder shall be liable for any penalty/damages for any loss to the Nigam as a

result of such wrong declaration / bogus documents/tempered documents

including blacklisting/debarring for three years or any other punishment as

decided by the Nigam.

4.2 Notwithstanding anything stated above, DHBVN reserves the right to assess the

bidder’s ability and capacity to perform the work, should the circumstances

warrant such assessment in the overall interest of the owner.

5. Bid Summary

(i) Both the Discoms of Haryana, have a common integrated IT solution in the entire

state.

(ii) Dakshin Haryana BijliVitran Nigam (DHBVN) invites the bids on behalf of both

DISCOMs viz. Dakshin Haryana BijliVitran Nigam (DHBVN) and Uttar Haryana

BijliVitran Nigam (UHBVN). All the co-ordination and correspondence will be done

by the DHBVN with the bidders till the final selection of the IT Implementing

Agency. After completion of the bid evaluation, the respective DISCOMs would

issue the Work Order and enter into agreement with the selected ITIA.

(iii) Financial evaluation of the bid shall be done after aggregating total price quoted

for both the DISCOMs.This aggregate price will be considered as final quote from

the bidder.

(iv) The requirement of the hardware and other units mentioned in Section 9 i.e.

Scope of Work and Appendix B (Technical Specifications) are as per the DISCOMs



approved DPRs. However, the payment will be made as per the actual quantity

consumed during the execution as per the site and solution requirements.

(v) Accordingly the selected bidder, after the award of contract, will finalize the actual

quantities to be deployed after approval of the DISCOMs, before initiating the

purchase process of such items.

(vi) All application software, hardware, data, plans, drawings, specifications, designs,

reports and other documents procured or developed by the selected vendor in the

execution of the contract shall remain the property of the respective DISCOM, right

from the beginning of the contract, during the whole duration of the project and after

the expiry or termination of the contract. The respective DISCOM shall also remain

the sole owner of the property (Hardware/Software) in case the contract is

terminated for any other reasons.

(vii) The source code of the customized part of the application software will remain the

exclusive property of the respective DISCOM, even after the termination or expiry

of the contract. The ownership shall also remain with the respective DISCOM in

case the selected vendor fails to execute tasks to the satisfaction of the respective

DISCOM.

(viii) The per unit rate for all the common items i.e. Hardware and Software and

services should essentially be the same for all project areas and the bidder will

undertake this in the technical proposal.In case of any difference in the price quoted

for such common items, the lower price shall be taken into consideration for the

purpose of evaluation, award and payments.

(ix) Data Center and Disaster Recovery Center:The centralised Data Centre for both

the utilities is at Hisar, Haryana and the centralised DRC is in Panchkula, Haryana..

(x) The DRC is an exact replica of DC i.e all the software, hardware and network

equipment and other items etc provided at DC are also installed and commissioned

at DRC along with relevant licenses to support all operations from DRC during DR

drill and in event of disaster.

(xi) All provided servers should be offered with latest CPU with highest clock speed

available on the model being offered by the bidder at the time of bidding. Each

Server shall be configured with even number of CPUs. Server OEMs must be

member of Transaction Processing Council (TPC) or Standard Performance

Evaluation Council (SPEC).

(xii) The bidder should submit the manufacturer’s authorization form (MAF) (Refer

Annexure-VI) from the respective OEMs (for Hardware & Software) and their

product’s (Hardware) technical data sheet alongwith the bid.

(xiii) The bidder should submit support certificate from OEM for the five years

while approving the design documents.



(xiv) All equipment shall have onsite warranty from OEM and in accordance with

RFP. OEM certificate needs to be enclosed for after sale support.

Successful bidder shall maintain adequate spare parts/hardware to support

SLAs throughout contract period as per following responsibility matrix

(xv) Licensing:

a. All the required licenses shall be procured in the name of “Dakshin Haryana

BijliVitran Nigam Limited”

b. Wherever required the bidder shall only provide enterprise wide license without

constraint of number of CPU / Core / Number of Users / Number of Consumers

for all system software.

c. All the licenses shall be owned by Haryana Discoms even after the end of period

of 4 years from the date of “GO- LIVE”. Both Discoms and any new power

distribution entity that emerges in Haryana shall have complete right to use these

licenses.

d. The purchaser shall be at liberty to deploy the solution anywhere within the state

of Haryana.

(xvi) At present, total consumers (as under) are being handled by IT system,

and remaining 277768 Nos. of IPDS consumers are envisaged to be built in Phase-

1 of IPDS, followed by 3252627 Nos. Consumers in Phase-2. Considering this, the

system needs to be further designed in such a way that it can accomodate a CAGR

of 7.5% for next 5 years after phase-2 implemnation.

S.No.

DHBVN

Name of Circle Consumers in RAPDRP Town

Consumers in IPDS Town

Consumers in Balance Non-

RAPDRP Areas

1 Hisar 150401 4248 203382

2 Faridabad 477750 0 4108

3 Sirsa 84533 16954 203415

4 Bhiwani 76613 12904 233487

5 Narnaul 24301 18239 141866

6 Gurugram-I 182911 14291 47269

7 Rewari 54782 15322 158476

8 Palwal 50066 20065 187942

9 Jind 68967 19657 182573

10 Gurugram-II 121941 15404 67184

11 Fatehabad 40677 11972 157000

TOTAL 1332942 149056 1586702

S.No. UHBVN



Name of Circle Consumers in RAPDRP Town

Consumers in IPDS Town

Consumers in Balance Non-

RAPDRP Areas

1 Ambala 202992 17248 163316

2 Kurukshetra 77277 8421 160552

3 Karnal 109278 32178 238155

4 Panipat 113162 10146 139350

5 Kaithal 45919 11260 200310

6 Yamunanagar 114598 7083 266327

7 Jhajjar 67764 6346 134493

8 Sonepat 102216 17845 224057

9 Rohtak 115047 18185 139365

TOTAL 948253 128712 1665925

6. Engagement Period: Initially, the OPEX Contract shall be for a period of 4 years subjected to further extension of the same based on system performance & mutually agreed terms. The start date of Year One shall be reckoned from the date after 3 months of Go-Live data.

7. Cost of Bidding The Bidder shall bear all the cost and expenses associated with preparation and

submission of its Bid including post Bid discussions, technical and other presentation etc. and DHBVN will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the Bidding process.

8. Contents of Bid Documents

The Bidding Documents are those as stated below and should be read in conjunction with any Addenda. The Bidding Documents include:

Section 1 Invitation for Bid

Section 2 Instructions to Bidders Section 3 Special Conditions of the Contract

Section 4 Scope of Work Section 5 General (Commercial) Conditions of the Contract

Section 6 Price Schedule

Section 7. Annexures



9. Clarifications on Bid documents 9.1 If the prospective Bidder finds discrepancies or omission in the specifications

and document or is in doubt as to the true meaning of any part, he shall at once make a request, in writing, for any interpretation/clarifications to the DHBVN. The DHBVN then will issue interpretations and clarifications as he may think fit in writing. After receipt of such interpretations and clarifications, the Bidder may submit his Bid but within the time and date as specified in the invitation to Bid. All such interpretations and clarifications shall form a part of the Bidding document and shall accompany the Bidder’s proposal. A prospective Bidder requiring any clarification on Bidding Document may notify the DHBVN in writing.

9.2 Verbal clarifications and information given by the DHBVN or his employee(s) shall not in any way be binding on the DHBVN.

10. Amendment of bidding document 10.1 At any time prior to the deadline for submission of Bids, the DHBVN may,

for any reason, whether at its own initiative or in response to a clarification required by a prospective Bidder, modify the Bidding Documents by amendment(s).

10.2 The amendment will be notified in writing or by telex or cable to all prospective Bidders, which have received the Bidding Document at the address contained in the letter of request for issue of Bidding Document from the Bidders.

10.3 The amendment will be notified through Corrigendum uploaded in the websites of DHBVN and https://dhbvnl.haryanaeprocurement.gov.in. DHBVN will bear no responsibility or liability arising out of non-receipt of the same in time or otherwise.

10.4 In order to afford prospective Bidder reasonable time in which to take the amendment into account in preparing their Bids, the DHBVN may, at its discretion, extend the deadline for the submission of Bids.

10.5 Such amendments, clarifications etc. shall be binding on Bidders and will be given due consideration by the Bidder while they submit their Bids and invariably enclose such documents as a part of the Bid.

11. Language of Bid The Bid prepared by the Bidder and all correspondence and documents relating to

the Bid, exchanged by the Bidder and the DHBVN, shall be written in the English language.

12. Local Conditions 12.1 It will be imperative on each Bidder to fully inform himself of all local

conditions and factors, which may have any effect on the execution of the Contract covered under these documents and specifications. The DHBVN shall not entertain any request for clarifications from the Bidders, regarding such local conditions.

https://dhbvnl.haryanaeprocurement.gov.in/



12.2 It must be understood and agreed that such factors have properly been investigated and considered while submitting the proposals. No claim for financial adjustment to the Contract awarded under these specifications and documents will be entertained by the DHBVN. Neither any change in the time schedule of the Contract nor any financial adjustments arising thereof shall be permitted by the DHBVN, which are based on the lack of such clear information or its effect on the cost of the Works, to the Bidder.

13. Documents Comprising the Bid 13.1 The Bidder shall complete the Bid Form inclusive of Price Schedules;

Technical Data Requirements etc. furnished in the Bidding Documents,indicating, for the goods to be supplied and services to be rendered, a brief description of goods and services, quantity and prices.

13.2 The Bidder shall also submit documentary evidence to establish that the Bidder meets the Qualification Requirements as detailed in Clause-2.0 above.

13.3 The Bidder must enclose Income Tax clearance certificate along with the tender.

13.4 The Bid Security shall be furnished in a separate cover in accordance with clause-15.0

14. Bid Price

12.1 All quoted prices (for CAPEX and OPEX) by the Bidder shall be exclusive of taxes and shall remain ‘FIRM’ during the performance of the Contract. Statutory levis (such as GST, any other Tax, duties, levies etc. as applicable), shall paid on actuals.

12.2The prices shall be quoted in Indian Rupees.

14 Bid Validity 14.1 Bids shall remain valid for 180 days from the date of opening of (Price)

Bids.

14.2 In exceptional circumstances, prior to expiry of the original Bid validity

period, the Employer may request the L-1 Bidder to extend the period of validity

for a specified additional period. The request and the responses thereto shall

be made in writing or by e-mail / fax. The bidder may refuse the request without

forfeiting its bid security. The Bidder agreeing to the request will not be required

or permitted to modify his Bid, but will be required to extend the validity of his Bid

for the period of the extension. Further, in case of refusal or no response by L-1

bidder till the expiry of bid validity period, the tender shall be dropped. In any

case, the EMD of bidder other than L-I shall invariably be refunded, preferably,

within 14 days after expiry of bid validity.

15 Taxes and Duties

a) All GSTs, any other tax, duties and levies, as applicable, payable by the Bidders



in respect of the transaction between the bidders and their vendors/sub-suppliers while procuring any components, sub assemblies, raw-materials and equipment shall be included in the Bid price and no claim on this behalf will be entertained by the DHBVN/UHBVN. All GSTs, any other tax, duties and levies as applicable will be included in quoted price as per present applicable GSTs, any other tax, duties and levies rule. No GSTs, any other tax, duties and levies in any case, shall be payable to the supplier/Bidder, if became applicable in respect of bought out items directly dispatched from works of sub-suppliers as well as on erection works etc.

The successful bidder after completion of supply will give a certificate that GSTs, any other tax, duties and levies charged from DHBVN/UHBVN has been paid to the concerned authorities including his self-manufactured items.

b) In addition to above, all the bidders are also required to include/ make the provision for Worker’s Welfare Cess (Payable on erection part & civil works only) under the provisions of the Building and other Construction Worker’s Welfare Cess Act 1996, in the Bid price or any kind of taxes and duties as mandatory as per statutory Law or instruction of Government. As regard the Income Tax, surcharge on Income Tax, Workers Welfare Cess and other taxes including tax deduction at source, the Bidder shall be responsible for such payment to the concerned authorities with in prescribed period.

c) The Income Tax, surcharge on Income Tax and cesses shall be deducted at source, from the payments made to the Bidder by the O/o respective DDOs DHBVN/UHBVN.

d) Deduction of Works GST at source as per provisions of GST Act, if any, shall be made from the Bills of the Contractor.

e) GST against Work:

Being composite contract, DHBVN/ UHBVN shall issue single order for supply as well as for erection & dismantlement and civil works against which GST shall be payable @ 18%. The contractor firm shall supply SAC (Services Accounting Code) on its composite bills claimed against this project.

f) If any rates of tax are increased or decreased, a new Tax is introduced, an

existing Tax is abolished, or any change in interpretation or application of any

Tax occurs in the course of the performance of the Contract, which was or will be

assessed on the contractor in connection with performance of the contract, an

equitable adjustment of the contract price shall be made to fully take into account

any such change by addition to the contract price or deduction there from, as the

case may be, in accordance with GC clause 36 (Changes in Laws and

Regulations) hereof.



15. Earnest Money Deposit 15.1 The bidder shall furnish EMD as specified in the NIT.

15.2 The EMD shall be deposited online by the firm through Debit Card or RTGS/

NEFT or Net banking. It is expected of the prospective bidder to deposit EMD

online by atleast one day before deadline of submission of bids due to web

portal provisioning. Any non-acceptance of EMD by web-based system on last

day of submission of bids due to web-portal constraints shall be the bidder’s

responsibility.

15.3 .Any bid not secured in accordance with para 13.1 and 13.2 above will be

rejected by DHBVN as non-responsive.

15.4 EMD of Unsuccessful Bidders will be refunded within 2 weeks after the award

of the contract.

15.5 EMD furnished by the Successful bidders will be refunded within 7 days from

the receipt of confirmation of Performance Guarantee as per contract by the

Accounts wing/DDO on intimation to the FA/PD&C, DHBVN, Hisar for making

necessary entry in the EMD register.

15.6 The EMD may be forfeited:-

a) If the bidder withdraws / modifies its bid during the period of bid

validity specified by the bidder in the tender; or

b) If the bidder does not accept the corrections to arithmetical errors

identified during preliminary evaluation of his bid;or

c) If as per the qualifying requirements the bidder has to submit a

Deed of Joint Under taking and he fails to submit the same, duly

attested by Notary Public of the place(s) of the respective

executants (s) or registered with the Indian Embassy/High

commission in that country, within ten days from the date of

intimation of bid discussion; or

d) In case of a successful bidder, if the Bidder fails to sign the contract;

or

e) In case of a successful bidder, if the Bidder fails to furnish the

performance guarantee.

15.7 The EMD shall be submitted along with the bid in separate sealed

envelope and also photocopy thereof to be attached with the bids. Any bid

not accompanied by the required in accordance with provisions of this

clause will be rejected and shall not be opened.

15.8 No interest shall be payable by DHBVN on the above EMD.



16. Format of Bid 16.1 BID must be submitted in a sealed envelope in two parts and each part in

separate sealed envelope complete in all respects, which will be received

up to 13.00 Hrs. on the due date at the following address:-

Chief Technology Officer/ R-APDRP, DHBVN, Vidyut Sadan, Hisar-125005. Email ID:- [email protected] , [email protected] Part I – It will comprise of terms and conditions of the NIT, technical

specifications, qualifying criteria documents (Technical & Financial) and all other relevant information except the price schedule.

Part II – Price schedule Each part and envelope containing bid security should be sealed in

separate / individual covers clearly marked on the outside so as to identify each envelope, without opening the covers. All the sealed envelopes should be properly tagged and placed in one common sealed cover bearing on the top “NIT No. ______________ due on __________, Name of the work, Name of bidder with address, Validity Period ___________ and particulars of bid security” against each work for establishment of Sub-stations and lines on turn-key basis.

First the BID SECURITY ENVELOPE will be opened and in case bid

security is not found for the required amount or not in acceptable mode, the offer envelope will be not opened and same shall be returnable to the bidder on next working day of due date of opening.

Part - I of tender will be opened on the same day at 15.00 hrs in the office

of Chief Engineer/ PD&C, DHBVN, Hisar for those bidders who meet / fulfill the requirement of bid security deposit.

Part - II of tender will be opened on a prefixed date which will be intimated

to all those bidders who qualifies the Technical, commercial & financial qualifications criteria.

NITs which are opened before the due date by mistake, in case no

indication having been given in the outside of the envelope or container to indicate that it is NIT, will be disqualified.

16.2 The original and copy of the NIT shall be typed or written in indelible ink

and shall be signed by the Bidder or a person or persons duly authorized to

bind the Bidder to the Contract. The letter of authorization shall be

indicated by the written power of attorney accompanying the NIT. All pages

mailto:[email protected]




of the NIT, except for un-amended printed literature, shall be initialed by

the person or persons signing the NIT.

16.3 The NIT shall contain no interpolation, erasure or overwriting except as

necessary to correct errors made by the Bidder, in that case, each such

correction shall be initialed by the person or persons signing the NIT.

16.4 NITs shall be fully in accordance with the requirements of these documents

and the specifications attached herewith etc. Appropriate forms furnished

with the bidding documents shall be used in quoting NIT prices.

16.5 Conditional NITs shall not be accepted. Consistent with the intent of

bidding documents, bidders may offer alternatives to their base NIT. Such

alternatives will be given careful consideration provided that:

a) They are described in the applicable bidding schedule and sufficient

supplementary information is furnished in the form of

specifications, drawings and literature, to permit a complete

evaluation of the NIT.

b) The reasons for the desired alternatives and their relative

advantages shall be clearly stated. DHBVN reserves the right to

accept or reject such alternatives.

16.6 Time being the essence of the contract, the Bidders should indicate in the

NIT the time of completion of work in the attached form. The desired

completion period of DHBVN as indicated in the specifications attached,

should be strictly adhered to. The quality of work shall also form an

essence of the contract.

16.7 Queries relevant to the Bidding Documents prior to opening of NITs shall

be addressed to: -

By mail: Chief Technology Officer,

DHBVN, Vidyut Sadan,

Hisar-125005.

Email ID:- [email protected] , [email protected]

17. Signature of Bid 17.1 The Bid must contain the name, residence and place of business of the

person or persons making the Bid and must be signed and sealed by

the Bidder with his usual signature. The names of all persons signing

the Bid should also be typed or printed below the signature.

17.2 Bid by a partnership must be furnished with full names of the all

partners and be signed with the partnership name, followed by the

signature(s) and designation(s) of the authorized partner(s) or other

authorized representative(s). Copy of the Partnership deed will be

supplied along with the Bid.





17.3 Bid by Corporation/Company must be signed with the legal name of the

Corporation/Company by the President, Managing Director or by the

Secretary/other person/or persons authorized to Bid on behalf of such

Corporation/Company in the matter.

17.4 A Bid by a person who affixes to his signature the word ‘President’

‘Managing Director’, ‘Secretary’, ‘Agent’ or other designation without

disclosing his Principal will be rejected.

17.5 Satisfactory evidence of authority of the person signing on behalf of the

Bidder shall be furnished with the Bid.

17.6 The Bidder’s name stated on the proposal shall be the exact legal name of

the firm.

17.7 Bids not conforming to the above requirements of signing may be

disqualified.

18. Deadline for submission of Bid.

18.1 Bids must be received by the DHBVN at the address specified under

Clause, not later than the time and date mentioned in the invitation to Bid.

18.2 The DHBVN may, at its discretion, extend this deadline for the submission

of Bids by amending the Bidding document, in which case all rights and

obligation of the DHBVN and Bidder previously subject to the deadline will

thereafter be subject to the deadline as extended.

19. Late Bids

Any Bid received by the DHBVN after the time and date fixed or extended for submission of Bids prescribed by the DHBVN, will be rejected and /or returned unopened to the Bidder.

20. Modification and withdrawal of Bids 20.1 The Bidder may modify or withdraw its Bid after the Bid’s submission

provided that written notice of the modification or withdrawal is received by the DHBVN prior to the deadline prescribed for submission of Bids.

20.2 The Bidder’s modification or withdrawal notice shall be prepared, sealed, marked and dispatched in accordance with the procedure given in Clause 18.0.

20.3 No Bid may be modified subsequent to the deadline for submission of Bids. 20.4 No Bid may be withdrawn in the interval between the deadline for

submission of Bids and the expiration of the period of Bid validity specified by the Bidder on the Bid form. Withdrawal / modification of a Bid during this interval may result in the forfeiture of Bidder’s bid security.

20.5 The tenderer, after submitting its tenders, it is permitted to submit alterations/ modifications to its tender so long such alterations / modifications are received duly sealed and marked like original tender up



to the date and time of receipt of tender. Any amendment / modification received after the prescribed date & time of receipt of tender are not to be considered and any withdrawal of offer shall not be permitted.

20.6 The bidder shall quote price bid as per schedule-l(section – VI) of this volume. No letter of discount whatsoever shall be entertained at any stage. If the bidder intends to exercise the option to revise/modify his price bid, the revised/modified price bid complete in all respect is to be submitted in pursuant to clause 21.5.

21. Opening of Bids by DHBVN 21.1 The DHBVN will open Bids in the presence of Bidder’s representatives (up

to 2 persons) who choose to attend, on the date and time for opening

of Bids in the invitation to Bids or in case any extension has been given

thereto, on the extended Bid opening date & time notified to all the

Bidders who have purchased the Bidding Documents.

The Bidder’s representatives who are present shall sign a register

evidencing their attendance.

21.2 ‘The Bidders’ names, Bid prices, modifications, Bid withdrawals and the

presence or absence of the requisite Bid security and such other details as

the DHBVN, at its discretion, may consider appropriate will be announced

at the opening.

21.3 No electronic recording devices will be permitted during Bid opening.

22. Clarification of Bids. To assist in the examination, evaluation and comparison of Bids, the DHBVN may at its discretion, ask the Bidder for a clarification of its Bid. The request for clarification and the response shall be in writing and no change in the price or substance of the Bid shall be sought, offered or permitted.

21. EVALUATION OF TENDERS

21.1 The Purchaser shall evaluate the bids in respect to the substantive

responsiveness of the bid or otherwise. The Purchaser shall carry out detailed evaluation of the substantially responsive bids. The Purchaser shall check the bid to determine whether they are complete, whether any computational errors have

been made or required sureties have been furnished. 21.2 Arithmetical error shall be rectified on the following basis:-

a) If there is a discrepancy between the unit price and total price that is obtained multiplying the unit price and quantity, the unit price shall prevail and the total price shall be corrected by the Purchaser.

b) In case of discrepancy between words and figures, the amount in words shall prevail.



21.3 A bid determined as substantially non-responsive shall be rejected by the

Purchaser.

21.4 The Purchaser may waive any minor infirmity or non-conformity or

irregularity in the bid which does not constitute a material deviation. 21.5 The Purchaser shall evaluate in detail and compare the bids which are

substantially responsive.

21.6 The evaluation of the ranking shall be carried out on the landed price of goods offered inclusive of all taxes.

21.7 The distribution of tendered quantity amongst the technically and commercially complied bidders shall be based on merits of each case.

21.8 DHBVN shall have the sole discretion in deciding the number of parties on whom the orders shall be finally placed.

23. Definitions and Meanings: For the purpose of evaluation and comparison of Bids, the following meanings and definitions will apply: - ‘Bid Price’ shall mean the base price quoted by each Bidder in his proposal for the complete scope of Works including GST, any other Tax, duties, levies etc. as applicable.

24. Contacting the DHBVN

Bids shall be deemed to be under consideration immediately after they are opened and until such time official intimation of award / rejection is made by the DHBVN to the Bidders. While the Bids are under consideration, Bidder and/or his representatives or the interested parties are advised to refrain from contacting by any means, the DHBVN and/or his employees/representative on matter related to the Bids under consideration. The DHBVN, if necessary, will obtain clarifications on the Bids by requesting for such information from any or all the Bidders, in writing. Bidders will not be permitted to change the substance of the Bids after the Bids have been opened. Any effort by a Bidder to influence the purchaser in any way may result in rejection of the Bidder’s Bid.

25. Award Criteria

25.1 A bidder is required to quote for both the technical and price bids

separately. Partial Bid is liable to be rejected.

In order to work out the total life cycle cost of the services the yearly OPEX

price quoted by the bidder shall be discounted @ 12.07 %, so as to work

out the NPV of the quoted yearly services value for all the four years

tenure.

Further, overall project evaluation will be done on the total charges (Opex

and Capex) for DH & UH excluding Taxes.

25.2 After opening of the price bid, the following procedures shall be followed



by Nigam:-

The price discovery for the award of project shall be generally

determined the L1 bidder as per above procedure and the negotiations, if

any, held with the lowest bidder. However, the award of works

negotiations could be held up to L3 bidder, if the difference between the

L1 quoted rate and those quoted by the L2 and L3 is within 5% of the L1

quoted rates. In cases where the L1 bidder refuses to further reduce the

his offered price and the L2 or L3 bidder comes forward to offer a price

which is better than the price offered by the L1 bidder, the bidder whose

price is accepted becomes L1 bidder. However, in such a situation, the

original L1 bidder shall be given one more opportunity to match the

discovered price. In case of acceptance, he would be treated as the L1

bidder.

Tenders shall be decided as per the prevailing instructions of

Government of Haryana/Nigam.

25.3 Further, the DHBVN reserves the right to award separate Contracts to two

or more parties in line with the terms and conditions specified in the tender

Documents.

26. Owner’s right to accept any Bid and to reject any or all Bids i). The DHBVN reserves the right to accept or reject any or all Bids, and to

annul the Bidding process and reject all Bids at any time prior to award of

Contract, without thereby incurring any liability to the affected Bidder or

Bidders or any obligation to inform the affected Bidder or Bidders on the

grounds for the DHBVN’s action.

ii). Pooling by the bidders is strictly prohibited. If it is found at any stage that

pooling has been done by the various bidders, then their bids / tender may

be cancelled and action against the defaulting bidders will be taken such

as black listing /debarring them from Nigam tenders for two years.

27. Notification of Award 27.1 Prior to the expiration of the period of Bid validity and extended validity

period, if any, the DHBVN (on behalf of both DH & UH) will notify the

successful Bidder in writing by registered letter or by e-mail or fax, to be

confirmed in writing by registered letter, that its Bid has been accepted.

27.2 The notification of award will constitute the formation of the Contract.

27.3 Upon the successful Bidder’s furnishing of performance guarantee

pursuant to Clause-27, the Owner will promptly notify each unsuccessful

Bidder and will discharge his Bid security, pursuant to Clause – 13.



27.4 The firms failing to honour LOIs shall be Blacklisted / Debarred from doing

business with Nigam besides the other action as per terms & conditions of

the contract. The period of blacklisting of the defaulting supplier / contractor

will be upto 3 years. The blacklisting of the contractor / supplier should be

notified to all Power Utilities in the country and the names of such

blacklisted supplier / contractor would also be put on the website of the

Nigam.

28. Signing of Contract 28.1 At the same time as the DHBVN notifies the successful Bidder that its Bid

has been accepted, the DHBVN will send the Bidder the Contract Form

incorporating all agreements between the parties.

28.2 Within fifteen (15) days of the Notification of the Award the successful

Bidder shall sign and date the Contract and return it to the DHBVN &

UHBVN separately. In case the successful bidder fails to submit the

Contract Agreements duly signed within 15 days from the date of issue of

detailed contract, the payment will not be released till the bidder submits

the Contract agreements and penalty @ 0.25% per week or a part thereof

shall be deducted from their bill subject to maximum 1% of Contract value.

28.3 The final contract agreements shall be signed within 15 days from the date,

the firm submits the final Contract Agreements in all respect.

29. Contract Performance Guarantee 29.1.1 For OPEX part (frelated to

DHBVN Only)

Within 15 days of receipt of LOA/LOI, the successful Bidder, to whom the Work is awarded, shall be required to furnish a performance Bank Guarantee from a Scheduled/ Nationalized Bank, in the form attached in Section-VII in favour of the DHBVN. The guarantee amount shall be equal to ten percent (10%) of total contract value for four (4) years & valid up to 90 days after the expiry of warranty period. Further Penalty @ 0.35% per week or part thereof subject to maximum 2%of the value of BG if bank guarantee not submitted within 15 days from the date of issue of LOA/LOI. Accordingly, DH shall place the detailed work order.

29.1.2 For CAPEX Part (Under

IPDS scheme (Phase-I))

Within 15 days of receipt of LOA/LOI, the successful Bidder, to whom the Work is awarded, shall be required to furnish a performance Bank Guarantee from a Scheduled/ Nationalized Bank, in



the form attached in Section-VII in favour of the DHBVN & UHBVN separately. The guarantee amount shall be equal to ten percent (10%) of contract value valid up to 90 days after the expiry of warranty period. Further Penalty @ 0.35% per week or part thereof subject to maximum 2%of the value of BG if bank guarantee not submitted within 15 days from the date of issue of LOA/LOI. Accordingly, both utilities DH & UH shall place the detailed work order separately.

29.1.3 For CAPEX Part (For

Balance Non-R-APDRP area

(Phase-II) )

Within 15 days of after completion of phase-I work, the Bidder, to whom the Work is awarded, shall be required to furnish a performance Bank Guarantee from a Scheduled/ Nationalized Bank, in the form attached in Section-VII in favour of the DHBVN & UHBVN separately. The guarantee amount shall be equal to ten percent (10%) of contract value valid up to 90 days after the expiry of warranty period. Further Penalty @ 0.35% per week or part thereof subject to maximum 2%of the value of BG if bank guarantee not submitted within 15 days from the date of issue of LOA/LOI. Accordingly, both utilities DH & UH shall place the detailed work order separately.

29.2 If the bank guarantee not submitted within 15 days from the date of issue of LOA/LOI, the employer/ Nigam reserves the right to cancel the LOA and initiate the action for allotment to L-2 firm at L-1 rate or below. However before the expiry of above mentioned 15 days the bidder may seek approval for grant of additional one month (maximum) on payment of the entire penalty amount for 15 days as mentioned above. The grant of one month will not entitle the firm to claim the extension of the scheduled completion time. Note: - BG would be issued by any scheduled bank.

29.3 The Performance Guarantee shall cover additionally the following

guarantees to the Owner: a) The Successful Bidder guarantees the successful and satisfactory

operation of the material/equipment furnished and erected under the Contract, as per the specifications and documents.

b) The successful Bidder guarantees that the material and equipment provided and installed by him shall be free from all defects in design, material and Workmanship and shall upon written notice from the Owner fully remedy free of expenses to the Owner such defects as



developed under the normal use of the said material and equipment within the period of guarantee specified in the relevant Clause of the Conditions of Contract.

29.4 The Contract Performance Guarantee is intended to secure the execution/ performance of the entire Contract.

29.5 The Performance guarantee will be returned to the Contractor without any interest at the end of the Warranty period with the approval of CTO/UHBVN, DHBVN.

30. Quantity Variation The employer reserves the right to increase or decrease the contract value & Services specified without any change in unit price or other terms & condition during the execution of contract depending upon the final route plan/actual execution required. The quantity of individual items may, therefore, vary as per final route plan and route profile of the line. The payment shall be made on actual basis for the material supplied and services rendered.

The Purchaser reserves the right to increase/decrease the quantity / value of works by 25% before the signing of contract and/or during the currency of the contract at the same rate terms and conditions. The quantity variation allowed shall be within + 25% of contract value/works as a whole and not for each individual items. Also, the employer reserves the right to increase or decrease the contract value for other similar works located at other places within ± 25% of the contract value/works.

31. Site Visit

31.2 The Bidder is advised to visit and examine the Hardware & Software installed

at DC, DRC, CCC and various other field offices and obtain for itself on its

own responsibility all information that may be necessary for preparing the Bid

and entering into a Contract. The cost of visiting the Site shall be at the

Bidder’s own expense.

31.3 The Bidder shall inspect the site for ascertain the Bill of Material (BoM)

mentioned in this RFP and changes involved therein, if any, the same is be

included in the proposal. The Employer shall not be liable for any payment to

the Bidder on this account.

31.4 The Bidder and any of its personnel or agents will be granted permission by

the Employer to enter upon its premises for the purpose of such visit.

32. Storage of Material

The Bidder shall store all the Material/Equipment in the well-maintained Store at his cost. All the services required for maintaining the Stores shall also be at the cost of the Bidder.



33. Accounting and Returning of Dismantled Materials

The dismantled material should be properly accounted and returned to Nigam’s store by the successful bidder.

33. GOVERNING LAWS

33.1 The Contract shall be governed by and interpreted in accordance with the laws of

the India. The High Court of Judicature at Chandigarh and Courts subordinate to

such High Courts shall have exclusive jurisdiction in respect of any disputes relating

to the tendering process, award of Contract and execution of the Contract.

33.2 In all cases, this contract shall be governed by and interpreted in accordance with

the Law of the Union of India. In this context, the expression ‘Law’ takes within it’s

fold Statutory law, Judicial Decisional Law and Delegated Legislation as well.

34. SETTLEMENT OF DISPUTES

34.1 The Purchaser and the Supplier shall make every effort to resolve amicably by

direct informal negotiation any disagreement or dispute arising between them

under or in connection with the Contract.

34.2 If the parties fail to resolve such a dispute or difference by mutual consultation

within twenty-eight (28) days from the commencement of such consultation,

either party may require that the dispute be referred for resolution to the formal

mechanisms

35. LIMITATION OF LIABILITY

The entire and collective liability of Agency for all claims connected with the Services or this Agreement (including but not limited to negligence), whether in contract, tort, statute or otherwise, is limited to the professional fees payable for the Services. Agency shall not be liable for any indirect or consequential losses of any nature whatsoever or for loss of corruption of data from DHBVN’s/UHBVN’s systems or for loss profits, goodwill, business opportunity, anticipated savings or benefits. The liability cap will not apply to the indemnity obligations of the IT Consultant arising out.

36. INDEMNITY:-The IT consultant hereby agrees to indemnify the client, for all

conditions and situations mentioned in this clause, in a form and manner

acceptable to the client. The IT consultant agrees to indemnify the Client and its

officers, servants, agents (“Client Indemnified Persons”) from and against any

costs, loss, damages, expense, claims including those from third parties or

liabilities, of any kind howsoever suffered, arising or incurred inter alia during and

after the Contract period out of:



(a) any gross negligence or intentional wrongful act or material omission by

the IT consultant or its agents or employees or any third party associated with IT

consultant in connection with or incidental to this Contract; or

(b) any infringement of patent, trademark/copyright or industrial design rights

arising from the use of the supplied Goods and Related Services or any part

thereof.

37. INTELLECTUAL PROPERTY RIGHTS

Subject to payment of professional fees as provided in Clause 4.2 of GCC of Section-III, all intellectual property rights in the reports and other artefacts submitted by the Agency to DHBVN/UHBVN shall belong to and remain the property of DHBVN/UHBVN. The Agency may retain a copy of such reports and artefacts. Notwithstanding the foregoing, (a) Agency shall continue to retain ownership over the pre-existing intellectual property rights of the Agency to the extent the same is incorporated into the Deliverables (b)Agency shall continue to retain ownership over its draft deliverables/internal working papers; (c) subject to Agency’s confidentiality obligations under this Agreement, Agency shall have the right to use the general skills, knowledge, know-how etc. created during the course of this engagement for its subsequent engagements and (d) any third party licenses, necessary for the performance of the Services, would need to be procured by DHBVN/UHBVN. Agency shall provide DHBVN/UHBVN with a non-exclusive and non-transferrable license to use such pre-existing intellectual property rights (to the extent incorporated in the reports and other artefacts) for DHBVN/UHBVN’ internal use only.

38. Confidentiality:- Except as otherwise permitted by this Agreement, neither of the parties may disclose to third parties the contents of this Agreement or any information provided by or on behalf of the other that ought reasonably to be treated as confidential and/or proprietary. Parties may, however, disclose such confidential information to the extent that it: (a) is or becomes public other than through a breach of this Agreement, (b) is subsequently received by the receiving party from a third party who, to the receiving party’s knowledge, owes no obligation of confidentiality to the disclosing party with respect to that information, (c) was known to the receiving party at the time of disclosure or is thereafter created independently, (d) is disclosed as necessary to enforce the receiving party’s rights under this Agreement, or (e) must be disclosed under applicable law, legal process or professional regulations. These obligations shall be valid for a period of 3 years from the date of termination of this Agreement."

39. Important Instructions to Bidders for e-tender:

The e-tendering system has been introduced in DHBVN through the portal https://haryanaeprocurement.gov.in. The existing instructions to the bidders are for the offline mode of submission of tenders. But, with the introduction of e-tendering




mode, the procedures as laid down below shall be followed. In the event of contradiction between the existing ITB for offline mode and following instructions for e-tendering, the procedures of e-tendering shall govern. 1. Registration of bidders on e-Procurement Portal:-

All the bidders intending to participate in the tenders processed online are required to get registered on the centralized e-Procurement Portal i.e. https://haryanaeprocurement.gov.in. Please visit the website for more details.

2. Obtaining a Digital Certificate:

2.1. The Bids submitted online should be encrypted and signed electronically with a Digital Certificate to establish the identity of the bidder bidding online. These Digital Certificates are issued by an Approved Certifying Authority, by the Controller of Certifying Authorities, Government of India.

2.2. A Digital Certificate is issued upon receipt of mandatory identity (i.e. Applicant’s PAN Card) and Address proofs and verification form duly attested by the Bank Manager / Post Master / Gazetted Officer. Only upon the receipt of the required documents, a digital certificate can be issued. For more details please visit the website – https://haryanaeprocurement.gov.in.

2.3. The bidders may obtain Class-II or III digital signature certificate from any Certifying Authority or Sub-certifying Authority authorized by the Controller of Certifying Authorities or may obtain information and application format and documents required for the issue of digital certificate from: M/s Nextenders (India) Pvt. Ltd. O/o. DS&D Haryana, SCO – 09, IInd Floor, Sector – 16, Panchkula – 134108 E - mail: [email protected] Help Desk: 1800-180-2097 (Toll Free Number)

2.4. Bid for a particular tender must be submitted online using the digital certificate (Encryption & Signing), which is used to encrypt the data and sign the hash during the stage of bid preparation & hash submission. In case, during the process of a particular tender, the user loses his digital certificate (due to virus attack, hardware problem, operating system or any other problem) he will not be able to submit the bid online. Hence, the users are advised to keep a backup of the certificate and also keep the copies at safe place under proper security (for its use in case of emergencies).

2.5. In case of online tendering, if the digital certificate issued to the authorized user of a firm is used for signing and submitting a bid, it will be considered equivalent to a no-objection certificate/power of attorney /lawful authorization to that User. The firm has to authorize a specific individual through an authorization certificate signed by all partners to use the digital





certificate as per Indian Information Technology Act 2000. Unless the certificates are revoked, it will be assumed to represent adequate authority of the user to bid on behalf of the firm in the department tenders as per Information Technology Act 2000. The digital signature of this authorized user will be binding on the firm.

2.6. In case of any change in the authorization, it shall be the responsibility of management / partners of the firm to inform the certifying authority about the change and to obtain the digital signatures of the new person / user on behalf of the firm / company. The procedure for application of a digital certificate however will remain the same for the new user.

2.7. The same procedure holds true for the authorized users in a private/Public limited company. In this case, the authorization certificate will have to be signed by the directors of the company.

3. Opening of an Electronic Payment Account:

Tender document can be downloaded online. Bidders are required to pay the tender documents fees online using the electronic payments gateway service. For online payments guidelines, please refer to the Home page of the e-tendering Portal https://haryanaeprocurement.gov.in.

4. Pre-requisites for online bidding:

In order to bid online on the portal https://haryanaeprocurement.gov.in , the user

machine must be updated with the latest Java. The link for downloading latest java

applet is available on the Home page of the e-tendering Portal.

5. Online Viewing of Detailed Notice Inviting Tenders:

The bidders can view the detailed NIT and the time schedule (Key Dates) for all

the tenders floated through the single portal eProcurement system on the Home

Page at https://haryanaeprocurement.gov.in.

6. Download of Tender Documents:

The tender documents can be downloaded free of cost from the e-Procurement

portal https://haryanaeprocurement.gov.in.

7. Key Dates:

The bidders are strictly advised to follow dates and times as indicated in the online

Notice Inviting Tenders. The date and time shall be binding on all bidders. All

online activities are time tracked and the system enforces time locks that ensure

that no activity or transaction can take place outside the start and end dates and

the time of the stage as defined in the online Notice Inviting Tenders.







8. Bid Preparation (Technical & Financial) Online Payment of Tender Document

Fee, eService fee, EMD fees and Submission of Bid Seal (Hash) of online

Bids:

8.1. The online payment for Tender document fee, eService Fee & EMD can be

done using the secure electronic payment gateway. The Payment for

Tender Document Fee and eService Fee can be made by eligible bidders/

contractors online directly through Debit Cards & Internet Banking Accounts

and the Payment for EMD can be made online directly through RTGS /

NEFT.

The secure electronic payments gateway is an online interface between

contractors and Debit card / online payment authorization networks.

8.2. The bidders shall upload their technical offer containing documents ,

qualifying criteria, technical specification, schedule of deliveries, and all

other terms and conditions except the rates (price bid).

The bidders shall quote the prices in price bid format.

8.3. Submission of bids will be preceded by submission of the digitally signed &

sealed bid (Hash) as stated in the time schedule (Key Dates) of the Tender.

NOTE:-

(A) If bidder fails to complete the Online Bid Preparation & Submission stage

on the stipulated date and time, his/hers bid will be considered as bid not

submitted, and hence not appear during tender opening stage.

(B) Bidders participating in online tenders shall check the validity of his/her

Digital Signature Certificate before participating in the online Tenders at

the portal https://haryanaeprocurement.gov.in.

(C) For help manual please refer to the ‘Home Page’ of the e-Procurement

website at https://haryanaeprocurement.gov.in, and click on the available

link ‘System Requirement” to download the file.

(D) The provision with respect to the bidding procedures against the present

NIT, the e-tendering i.e. through web-portal preocudres shall prevail over

the provisions mentioned in the tender documents.



TER- 26 /Non-R-APDRP/ IT Phase-II/2017

_________________________________________________________________ TER- 26 / Non R-APDRP/IT Phase –II/2017 of 92

SECTION III

SPECIAL CONDITIONS OF THE CONTRACT

TER- 26 /Non-R-APDRP/ IT Phase-II/2017


SEPCIAL CONDITIONS OF THE CONTRACT

3.1 PRICE APPLICABILITY

3.2 STANDARDS

3.3 PATENT RIGHTS

3.4 INSPECTION AND TESTS

3.5 TRAINING

3.6 WARRANTY

3.7 CHANGE ORDERS

3.8 SUB-LETTING

3.9 LIQUIDATED DAMAGES

3.10 ARBITRATION

3.11 RISK PURCHASE

3.12 GENERAL LIEN

3.13 PACKING

3.14 REPLACEMENT OF DEFECTIVE EQUIPMENT

3.15 FORCE MAJEURE

3.16 TERMINATION FOR DEFAULT 3.17 TERMINATION FOR INSOLVENCY

TER-26 /Non-R-APDRP/ IT Phase-II/2017


SPECIAL CONDITIONS OF THE CONTRACT

3.1 PRICE APPLICABILITY Prices in the Purchase Order shall remain valid for the period of delivery schedule or extended delivery schedule. In case of delayed supplies, after

delivery period, the advantage of reduction of taxes/duties shall be passed onto the Purchaser and no benefit of increase will be permitted to the Supplier.

3.2 STANDARDS The goods supplied under the contract shall conform to the standards

mentioned in the Technical Specifications.

3.3 PATENT RIGHTS

The Supplier shall indemnity the Purchaser against all third party

actions/claims of infringement of patent, trademark or industrial design rights arising from the use of goods or any part thereof.

3.4 INSPECTION AND TESTS

3.4.1 The Purchaser or its representatives or ultimate client shall have the right to inspect and test the goods for their conformity to the specifications. The

Purchaser may also appoint an agency for this purpose. The technical specifications shall specify what inspection and tests the Purchaser requires and where they are to be conducted. Where the Purchaser decides to

conduct such tests on the premises of the Supplier, all reasonable facilities and assistance like testing instruments and other test gadge-procurement

including access to the drawings and production data shall be furnished to the Inspector free of costs. In case the tested goods fail to conform to the specifications, the Inspector may reject them and the Supplier shall either

replace the rejected goods or make alteration necessary to meet the specifications requirements free of cost to the Purchaser.

3.4.2 Notwithstanding the pre-supply tests and inspections, the material on receipt in the Purchaser’s premises shall also be tested and if any material or part thereof is found defective, the same shall be replaced free of cost to the Purchaser.

If any material before it is taken over is found defective or fails to fulfill the requirements of the contract, the Inspector shall give the Supplier notice

setting forth details of such defects or failures and the Supplier shall make the material good or alter the same to make it comply with the requirements of

the contract and in any case within a period not exceeding 2 months of the initial report. These replacements shall be made by the Supplier, free of the all charges, at the site(s).



3.4.3 As regards Inspecting Authority and other details please refer to Special Condition of the Contract (Section-4).

3.5 TRAINING (WHERE REQUIRED)

3.5.1 The Bidder shall provide training for installation and maintenance staff of the Purchaser free of cost, where required.

3.5.2 The Bidder shall specify in his bid the number of trainees, quantum of proposed training, pre-training qualifications required of the trainees and the

duration of the proposed training required.

3.5.3 The Bidder shall provide all training materials and documents and aids.

3.5.4 Conduct of training of the Purchaser’s personnel shall be at the suppliers’ plant and/ or on-site in assembly start-up operation, maintenance and/or repair of the supplied goods.

3.5.5 The bidder shall arrange training through its OEM partners as and when desired under the contract by the purchaser.

3.6 WARRANTY

3.6.1 The Supplier shall give warranty that goods to be supplied shall be new and free from all defects and faults in material, workmanship, and manufacture and

shall be of the highest grade and consistent with the established and generally accepted standards for materials of the type ordered and shall perform in full conformity with the specifications and drawings. The Supplier shall be

responsible for any defects that may develop under the conditions provided by the supplier and under proper use, arising from faulty materials, design

or workmanship such as corrosion of the equipment, inadequate contact protection, deficiencies in circuit design and or otherwise and shall remedy such defects at his own cost when called upon to do so by the Purchaser who

shall state in writing in what respect goods are faulty. This warrantee shall

survive inspection or payment for, and acceptance of goods, after the goods

have been taken over. 3.6.2 The period of validity of the warranty shall be 60 (Sixty) months from the date

of commissioning. 3.6.3 If it becomes necessary for the supplier to replace or renew any

defective portion/portions of the equipment under this clause, the provisions of the clause shall apply to the portion/portions of equipment’s replaced or renewed or until the end of the above-mentioned period of sixty` months, whichever may be later. If any defect is not remedied within a reasonable time, the Purchaser may proceed to get the work done at the Supplier’s risk and expenses, but



without prejudice to any other rights which the Purchaser may have against the Supplier in respect of such defects.

3.6.4 In case any damage or defect is found during verification after receipt of material at Purchaser’s stores or material develops defects within warranty period, the

supplier shall attend/replace such defects free of all charges within 30 days of

being notified by the Purchaser, of the occurrence of such defects. In case the

defect is not attended or replacement of material is not received within specified period, then apart from encashing the performance security deposit, the Purchaser may also take suitable penal action including debarring from all

future business.

3.6.5 Replacement under warranty clause shall be made by the Supplier free of all charges at site including freight, insurance and other incidental charges.

3.7 CHANGE ORDERS

3.7.1 The Purchaser may at any time by written order given to the Supplier make

changes within the general scope of the contract in any one or more of the following:-

a) Drawings, designs or specifications where goods to be furnished under the contract are to be specifically manufactured for the Purchaser.

b) Method of transportation or packing.

c) Place of delivery.

d) Services to be provided by the supplier.

3.7.2 If any such change causes an increase or decrease in the cost or the time required for the execution of the contractor, an equitable adjustment shall be made in the contract price or delivery schedule or both and the contract shall

accordingly be amended.

3.8 SUB-LETTING

The Bidder cannot assign or transfer and sub-contract its interest/ obligations under the contract without prior written permission of the Purchaser.

3.9 LIQUIDATED DAMAGES

3.9.1 The date of the delivery of the goods/services stipulated in the acceptance of

tender should be deemed to be the essence of the contract and the

delivery must be completed not later than the dates specified therein.

Extension in delivery period will not be given except in exceptional circumstances. Should, however, deliveries be made after expiry of the contract



delivery period and accepted by the consignee, such deliveries will not deprive

the Purchaser of the right to recover Liquidated Damages.

3.9.2 In case the Supplier fails to supply the goods/services against the order, the

same shall be procured from other suppliers at the cost and risk of the Supplier and the excess money will be recovered from any dues of the party.

3.9.3In the event of breach of any of the terms and conditions by the firm, the Employer

can terminate the Contract and shall encash the PBG without any notice to the firm at any stage and the firm shall have no claim whatsoever on the Employer on

this account. But the Contractor shall be liable to pay to the Employer a sum equivalent to 5% of the value of the Contract as liquidated damages and not as penalty. This shall be in addition to penalty already recovered on account of delay

in work. The firm shall in addition and without prejudice to the above said damages, make good any loss or damage that may be incurred by the Employer

in getting the left out Works executed from elsewhere at the risk and cost of the Contractor.

In case of delay in the execution of Works, the Owner will have the right to get

the Work executed from any alternative source, at the sole risk and cost of the

Contractor. Any extra expenditure incurred in such action shall be recoverable in

full from the Contractor in addition to Owner's right of claim for liquidated

damages.

3.9.4 LD can be recovered from any dues of the Supplier.

3.10 ARBITRATION All the matters, questions, disputes, differences and/or claims arising out of and/or concerning and/or in connection and/or relating to this Contract whether or not obligations of either or both parties under this Contract be subsisting at the time of such dispute and whether or not this Contract has been terminated or purported to be terminated or completed, shall be referred to the Sole Arbitrator to be appointed by mutual consent of the Parties from the Indian Council of Arbitration. The Award of the Arbitrator shall be final and binding on the parties to this Contract.

The Arbitrator may from time to time with the consent of Parties to the Contract enlarge the time for making the Award. The venue of arbitration shall be the place from which the acceptance of offer is issued or such other place as the Arbitrator in his discretion may determine. Subject to aforementioned provisions, the provisions of the Arbitration & Conciliation Act, 1996 and the Rules there under any statutory modifications thereof for the time being in force, shall be deemed to apply to the Arbitration proceedings under this clause. The place for arbitration shall be Hisar/Panchkula. 3.11 RISK PURCHASE



3.11.1 In the event of Supplier’s failure to execute the contract to the satisfaction of the Purchaser, the Purchaser reserves the right :

(a) to reject any part of the Contract executed and withhold payment for such portion of the Contract till such time the defects are rectified to the satisfaction of the Purchaser.

(b) to terminate the Contract by giving 2 weeks notice in writing without assigning any reason and to get the Contract executed by other

agency at the risk and cost of the Supplier.

3.12 GENERAL LIEN

Whenever under this contract any sum of money is recoverable from and payable by the Supplier, the Company shall be entitled to recover such sum

by appropriating in part or in whole the security deposit of the Supplier, if a security is taken from the Supplier. In the event of the Security being insufficient or if no security has been taken from the Supplier, the balance or the total

sum recoverable, as may be, shall be deducted from any sum due to the Supplier or which at any time thereafter may become due to the Supplier

under this or any other contract with the Company. Should this sum be not sufficient to cover the full amount recoverable, the Supplier shall pay to the Company on demand the remaining balance due.

3.13 PACKING

The supplier shall ensure that the Goods/Equipment is securely and adequately packed to ensure safe arrival at the destination fully withstanding all hazards such as rough handling etc. during transit.

3.14 REPLACEMENT OF DEFECTIVE EQUIPMENT

3.14.1 If any equipment or any part thereof, is found defective or fails to meet the

requirements of the contract before it is accepted DHBVN shall give the Supplier a notice setting forth details of such defects or failures and the

Supplier shall forthwith arrange to set right the defective equipment or replace the same by the good one to make it comply with the requirements of the contract. This in any case shall be completed within a period not exceeding

one month from the date of the initial report pointing out the defects. The replacement or rectification shall be made at site by the Supplier free of cost.

Should the Supplier fail to do the needful within this stipulated time frame, the purchaser reserves the right to reject the equipment in full or in part and get it replaced at the cost of the Supplier. The cost of any such replacement

made by the Purchaser shall be deducted from the amount payable to the Supplier against this purchase order.



3.14.2 If any equipment or part thereof is lost or rendered defective during transit,

pending settlement of the insurance claim, fresh order shall be placed on the Supplier for such loss or defective equipment and the Supplier shall arrange to supply the same within three months of such order at the same

prices and on the same general terms and conditions as mentioned in this

purchase order. 3.15 FORCE MAJEURE

If any time, during the continuance of this contract, the performance in whole or

in part by either party under obligation as per this contract is prevented or delayed by reasons of any war or hostility, act of the public enemy, civil

commotion, sabotage, fire, flood, explosion, epidemic, quarantine restrictions,

strike, lockout or acts of God (hereinafter referred to “eventuality”), provided

notice of happening of any such eventuality is given by either party to the

other within 21 days of the date of occurrence thereof, neither party shall be

reason of such an “eventuality” be entitled to terminate this contract nor shall

either party have any claim or damages against the other in respect of such

non-performance or delay in performance and deliveries under the contract. The contract shall be resumed as soon as practicable after such “eventuality”

has come to an end or ceased to exist. In case of any dispute, the

decision of MD, DHBVN/UHBVN, shall be final and conclusive, provided

further that if the performance in whole or part of any obligation under this

contract is prevented or delayed by reason of any such eventuality for a period

exceeding 60 days, either party may at its option, terminate the contract.

Provided also that if the contract is terminated under this clause the Purchaser shall be at liberty to take over from the Supplier at a price to be

fixed by the Purchaser, which shall be final, all unused, undamaged and

acceptable materials, bought out components and other stores in the course of

manufacture which may be in the possession of the Supplier at the time of

such termination, or such portion thereof as the Purchaser may deem fit except

such material, as the Supplier may, with the concurrence of the Purchaser,

elect to retain.

3.16 TERMINATION FOR DEFAULT

3.16.1 The Purchaser, may, without prejudice to any other remedy for breach of

contract, by written notice of default, sent to the Supplier, terminate this contract in whole or in part.

a) if the supplier fails to deliver any or all the goods within the time period (s) specified in the contract, or any extension thereof granted



by the Purchaser . b) if the Supplier fails to perform any other obligation(s) under the contract;

and

c) if the Supplier, in either of the above circumstances, does not remedy his failure within a period of 15 days (or such longer period as the

Purchaser may authorize in writing) after receipt of the default notice from

the Purchaser. d) On a notice period of 30 days.

3.16.2 In the event the Purchaser terminates the contract in whole or in part

pursuant to above para the Purchaser may procure, upon such terms and in

such manner as it deems appropriate, goods similar to those undelivered and

the Supplier shall be liable to the Purchaser for any excess cost for such

similar goods. However, the Supplier shall continue the performance of the

contract to the extent not terminated. 3.17 TERMINATION FOR INSOLVENCY

The Purchaser may at any time terminate the Contract by giving written notice to the Supplier, without compensation to the supplier if the supplier becomes

bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or effect any right of action or remedy which has accrued or will accrue thereafter to the purchaser.

3.18 Termination for Convenience:

(a) DHBVN/UHBVN, by Notice sent to supplier may terminate the Contract, in whole or in part, at any time for its convenience. The Notice of termination shall specify that termination is for the DHBVN/UHBVN convenience, the extent to which performance of supplier under the Contract is terminated, and the date upon which such termination becomes effective.

(b) The Goods/services those are complete and ready for shipment and completion of work within twenty-eight (28) days after supplier receipt of the Notice of termination shall be accepted by the DHBVN/UHBVN at the Contract terms and prices. For the remaining Goods/services, the DHBVN/UHBVN may elect:

(i) To have any portion of work/services completed and delivered at the Contract terms and prices; and/or

(ii) To cancel the remainder and pay to supplier an agreed amount for partially completed Goods/services and Related Services and for materials and parts previously procured by supplier.



3.19 The firm should prepare and present a detailed exit plan within five calendar days

of termination notice receipt to DHBVN/UHBVN (“Exit Plan”).

3.20 The Nodal Officer or any other person designated by DHBVN/UHBVN and along

with designated team will review the Exit plan. If approved, the firm shall start

working on the same immediately. If the plan is rejected, the firm shall prepare

alternate plan within two calendar days. If the second plan is also rejected, the

DHBVN/UHBVN will provide a plan for the firm and it should be adhered to in

totality.

3.21 The Exit Plan should cover at least the following :-

a. Execute all documents that may be necessary to effectively transfer the

ownership and title, including OEM warranties in respect of all equipment;

b. Handover all developed codes, related documentation and other

Configurable Items, if any in his possession;

c. Handover the list of all IT Assets, passwords at all locations to DHBVN.

The firm and DHBVN/UHBVN will sign a completion certificate at the end of

successful completion (all points tracked to closure) of the Exit Plan.



SECTION – IV

Scope Of work (SOW)



Scope of Work Haryana Distribution Utilities (DHBVN & UHBVN) intents to engage/appoint the SI

through this open tending process for the establishment of the IT infra on Trunkey Basis in IPDS towns and in remaining Non R-APDRP areas of DH & UH and for the upgradation/consolidation of the existing IT Infra at DC/RDC on Built Own & Miantain/Manage Basis. The upgradation/consolidation of the existing IT Infra at DC shall involve establishment of on primise cloud services architecture with in memory computation features for better system performance. The SOW is further elaborated as under:-

4.1 Building up of Commercial Database

4.1.1 Database Environment Sizing:

The solution should be on built, operate and manage model for a period of 4 years / 48 Months.

OEM must ensure 99.5% uptime of the complete system on a 24x7x365 basis excluding planned and scheduled maintainence time with proper approval.

The solution should provide an in-house / on premise cloud capability (PaaS for Database) for easy provisioning, cloning, patching, monitoring and management of databases.

i. The Database tier system in DC would be in Active-Active mode to run a minimum of 44 cores of Intel Xeon X86 server cores for database SQL processing in at Data center.

ii. The DR would be in active-passive mode to run 44 cores of database workload SQL processing latest on Intel Xeon X86 server.

iii. The proposed server infrastructure in DC should be either part of engineered system purpose built for database or x86 rack servers as per specification in Anexure – 3

iv. The proposed server infrastructure in DR should be x86 rack servers as per specification in Anexure - 3

v. The database environment must provide with the relevant tools and software (As per BOQ) to run the clustered environment, performance, Tuning and partitioning tools at DC and DR.

vi. The storage should provide a minimum of 40 TB of usable storage after RAID 10. The storage system should be either part of engineered system



purpose built for database or SAN with specifications mentioned in Annexure – 3.

Architecture:

The core deployment architecture would remain same, the proposed components would be made available to fit into the existing architecture, replacing the requirement components, upgrade the existing database tier, additional storage and interconnect. In the current scenario the application tier would be unchanged, however the database servers available can be used to extend the application tier capacity however which is not part of the current scope.

The Core architectural consideration:

a) The proposed databaseservers to replace the existing database servers. b) The additional storage capacity should be used for the database

environment. c) Proposed database servers must be in active-active cluster environment. d) The proposed storage tier must provide high level of availability using

mirroring/ redundancy of files/Data. e) The interconnect between storage and database servers must be

integrated. f) Must link and communicate with applications/ modules/ integration touch

points as per the current requirement. g) Similarly, disaster recovery location is currently at Panchakula. h) The database servers at DR need to be replaced with the Intel Xeon based

database servers. i) The database servers at the DR would continue to be link / connect with

storage as per the current deployment. j) The replication of database tier need to be configured with Data guard (or

Active Data Guard). k) Replication of the existing storage would be continued as per the current

configured storage base replication. l) The network bone would remain same.



4.1.2 Migration:

The current database environment is running of Oracle SPARC based architecture, the proposed system need to be migrated and consolidated at a x86 based server architecture. There are multiple databases running which includes the databases for below applications, current deployment is in active-passive mode:

CC&B

MDAS

MIS

GIS (ArcGIS &ArcFM)

Asset Management System Software

Maintenance management system software

Document Management System – NewGenOmniDocs

Portal – Inhouse developed

a. The Migration must ensure that:

- The platform must support the running application architecture and versions, the database must provide with the required versions / releases.



- Zero data loss: All databases to be migrated with all the data available at the time of migration (otherwise explicitly it is mentioned) to the new platform, there should be zero data loss in the migration.

- Migration for DC and DR: The excise needs to be furnished for DC and DR both the sites, also DC to DR replication need to be configured.

- Downtime: Should ensure minimum downtime for migration, it may not have required as zero down time, but should be minimum and mutually agreed.

- Must migrate all database objects and data like tables, Indexes, Synonyms, PL/SQL programs, data and schema design, roles, privileges etc.

- The probable migration approach would be module/application wise.

- The database must use the advantage of consolidation including multitenant architecture (as if the application architecture permits) and unified console for resource management across multiple database instances.

o The needed and required databases to be migrated databases on pluggable databases.

- Configure the file systems and ASM (automatic storage Management) for the storage tier high performance and high availability.

- The environment must provide high performance, should be configured at all the layers including database servers and storage tier.

- High availability must be provided in active-active cluster mode at DC.

- Replicate the database to DR using Oracle data Guard

- Must configure the database backup and recovery procedures and mechanism.

- Must provide and configure database management console to managing various databases.

- The migrated platform must be able to create table partitioning for the entire database for data life cycle management and enhancing the performance. Need to provide the appropriate tools to enable database partitioning for the overall database.



b. Oracle Database Migration Practices Key Considerations:

- Setup the new infrastructure including database, storage and interconnect at DC.

- The application environment would be the same and continued.

- Ensure the network connectivity with the application environment.

- The Deployment must inline to Maximum Availability Architecture (MAA).

- The Data Center Must be in Active- Active Cluster mode for that, the database severs must in cluster using Oracle Real Applications Cluster environment (at DC)

- The Backup configuration, as desired (may be using the Oracle RMAN utility).

- Make available the appropriate database version and release for migration (Oracle 11g R2/ 12C)

- The migration need to be done on a Linux based environment.

c) Migration Strategy:

a. Need to create migration strategy, plan, timelines, downtime (if any) and schedule in consultation and agreement with department, SI and all the stakeholders.

b. Need to share all the activities/ procedure to the stakeholders the related migration activity if any,

i. Migration Preparation: 1. Review the current production database PROD’s alert.log file

for any issues.

2. Collect detailed information about PROD (Tablespaces, Users, Tables, Segments, Database Links, etc.)

3. Compile invalid objects (if any)

4. Decide the media/location that will be used to hold the Production database backup. {Database will be duplicated from the latest production backup on the EMC storage}

ii. Backup the production database. iii. Duplicate the production database to the new system. iv. Post Migration steps v. Validate the migration. vi. Application specific setup.

c. Need to develop the best suitable migration Approach, basis available many mechanisms like.



i. Creating standby database and redo apply. ii. Physical Migration iii. Logical Migration (Export / Import, Data Pump) iv. Hybrid v. Using RMAN backup vi. Transport Tablespace vii. Using a migration tool

d. Also need to check the requirements like i. Downtime (should not more than three hours downtime) ii. Database Size. iii. Porting mechanism/media. iv. Other business, application and network configuration environment

d) Ensure the migration on a test/ dummy environment prior on the make it on

production.

e) Similarity migrate the database at DR site on the new proposed database server environment (as above).

f) The database partitioning, diagnostic and tuning capabilities are available with the deployed environment.

g) Configure the DC and DR data replication using Oracle Data Guard.

h) Ensure the successful migration sign off of data/database.

i) Provide the unified database Administration, monitoring, performance monitoring and resource management console.

Note: Bidders must visit the data center for any specific details/ information/ configuration/availability of peripheralsprior to submit the proposal to ensure that the proposed solution is the best suitable and inline to the planned deployment.

4.2 Scope of Work for Application Performance Monitoring (APM) :-

The following are the in-scope deliverables.

Successfully planning and deployment of APM Solution for all In-Scope

Applications

Architecture design (Low and high Level)

Installation and Configuration of solution as well as installation of agentsetc

Implement Proactive Performance Monitoring and Alerting (email and sms) in case

of any deviation from the expected performance or availability



Implement Proactive Service Monitoring and Alerting (email and sms) in case of

any deviation from expected results.

Suggest and Implement Technical and Management Dashboards (Daily, Weekly,

Monthly and Yearly) as required by DHBVN.

Enable End User Monitoring for all in-scope Applications (as per Annexure)

Enable Synthetic Monitoring for all in-scope Applications (as per Annexure)

Enable Dynamic/Manual Performance Base lining

Training and handover to customer appointed resources on deployment and

troubleshooting using APM post implementation with a handover period of 2

weeks.

Installation and configuration as per DHBVN standards and policies

Backup and recovery implementation and documentation.

Clear Information security checkpoints and reviews for the solution implemented.

Complete documentation as required by customer.

Project management for overall solution deployment till sign-off. Need to be owned

and managed by solution provider.

Implementation of Oracle Enterprise Manager on a Linux server with built in

database for below components:-

a. Implementation of Oracle Enterprise Manager Agent on all servers running Oracle workloads. Configuring the agent todo infrastructure Monitoring including OS.

b. Integration of Oracle Enterprise Manager and Oracle Database diagnostic and tuning pack.

c. Integration of Oracle Enterprise Manager with Ticketing tool via SNMP and

Email alerts.

4.3 Bill of Material for above work is as under:-

Sr Component Qty For DC Beief Technical Decrption

1 Intel Xeon Based System

As per the proposed design of the SI so

as to meet the scope of the work with the IT Infra to be built on

OPEX Model

Minimum 44 cores are required for database SQL processing in DC and DR separately.

2 Storage (including San Switches / Cabels etc)

40 TB usable after RAID 1 0 Storage required in DC only.

3 Database Server Software

We have 26 licenses of Oracle Enterprise database remaining should be proposed as per the servers proposed in DC and DR.

4 Partitioning We have 16 licenses of Oracle database Partitioning remaining should be proposed as per the servers proposed in DC and DR

5 Database cluster (Real As per Servers proposed in DC only



Application cluster)

6 RAT (Real Application Testing)

As per Servers proposed in DC only

7 Diagnostic Pack As per the servers proposed in DC and DR

8 Tunning Pack As per the servers proposed in DC and DR

9 Database Lifecycle Management Pack

As per Servers proposed in DC only

10

Application Parformance Monitoring for JVM / .NET App Domain / Node.js

Required for 20 instances of JVM / .Net App Domain / Node.js

Sr Component Qty for DRC Beief Technical Decrption

1 Intel Xeon Based System Minimum 44 cores are required for database SQL processing in DC and DR separately.

4.4 Scope for office Infrastructure

A. No. of Offices for DHBVN and UHBVN is listed below:

a. DHBVN Offices Detail:-

i. Under IPDS scheme:-

Name of Circle Name of Towns No. Of Sub Division No. Other Office

Narnaul

Ateli 1 0

Kanina 1 0

Mahendragarh 1 1

Rewari Bawal 1 0

Dharuhera 1 1

Bhiwani

Bawani Khera 1 0

Loharu 1 0

Siwani 1 1

Gurugram

Farrukhnagar 1 1

Pataudi 1 0

Hailey Mandi 0 0

Jind

Julana 1 0

Safidon 1 1

Uchana 1 0

Sirsa Kalanwali 1 0

Rania 1 0

Hisar Narnaund 1 0

Fatehabad Ratia 1 1

Palwal Ferozepur Jhirka 1 0

Hassan Pur 1 0



Hathin 1 0

Nuh 1 1

Punahana 1 0

Gurugram -II Sohna 1 2

Taoru 1 0

Total 24 9

ii. Balance Non- R-APDRP area of DHBVN (Under Own funding):-

Name of Circle No. of S/Divns No. of Other office

Hisar 5 0

Fatehabad 8 0

Faridabad 2 0

Sirsa 7 0

Bhiwani 9 0

Narnaul 4 0

Gurugram-I 2 0

Gurugram-II 1 0

Rewari 6 1

Palwal 4 0

Jind 5 0

Total 53 1

b. UHBVN Offices Detail:-

i. Under IPDS scheme:-

Name of Circle Name of Towns No. Of Sub

Division No. Other

Office

Karnal

Nilokheri 1 2

Taraori 1 2

Nissing 1 2

Assandh 1 2

Indri 1 2

Yamunanagar Naraingarh 1 1

Kurukshetra Ladwa 1 1

Panipat Samalkha 1 2

Jhajjar Beri 1 1

Ambala Pinjore 1 2

Rohtak

Meham 1 1

Kalanaur 1 3

Sampla 1 4



Sonipat Ganaur 1 2

Kharkhoda 1 1

Kaithal Pundri 1 3

Kalayat 1 1

Total 17 32

ii. Balance Non- R-APDRP area of UHBVN (Under Own funding):-

Name of Circle No. of S/Divns No. of Other office

Karnal 7 8

Yamunanagar 6 6

Kurukshetra 5 5

Panipat 4 4

Jhajjar 7 7

Ambala 6 6

Rohtak 2 2

Sonepat 8 8

Kaithal 5 5

Total 50 51

B. Bill of material that needs to be provided for offices is given below. Bidder shall

declare per unit rate of each item with applicable taxes.

Bill of material for field offices of DHBVN

Sr. No.

Description Unit Under IPDS

Balance Non-R-APDRP

area

Specifications Detail

1 Layer II Switch No. 31 54

Refer SRS document finalised under 11th

plan RAPDRP scheme and RFP for selection of ITIA for Non RAPDRP areas

2 Router for MPLS/ VPN Network

No. 31 54

3 Cables, Jacks etc. Lot 31 54

4 Workstation / Equipment Cords

Lot 31 54

5 2 kVA UPS No. 31 54

6 Workstation PC (including UPS, Computer chair, table etc.)

No. 230 431

7 Dot Matrix Printers No. 75 159



8 Network LaserJet (B/W) Printer

No. 24 53

9 Bar Code Reader No. 75 159

10 IP Phone No. 48 106

Bill of material for field offices of UHBVN

Sr. No.

Description Unit Under IPDS

Balance Non-R-APDRP

area

Specifications Detail

1 Layer II Switch No. 32 51

Refer SRS document finalised under 11th

plan RAPDRP scheme and RFP for selection of ITIA for Non RAPDRP areas


No. 32 51

3 Cables, Jacks etc. Lot 32 51


Lot 32 51

5 2 kVA UPS No. 32 51


No. 123 238

7 Dot Matrix Printers No. 72 153


No. 18 50

9 Bar Code Reader No. 72 153

10 IP Phone No. 36 100

Note:-1. The existing license agreement no. 55041-266-1064532 (ELA) with

Microsoft done by Nigam shall be contingent upon the Operating system and office

required for the PC/workstation and

2. Licence Agrrement No. TM-L-A000002233 for antivirus done by Nigam shall be

contingent upon the Operating system and office required for the

PC/workstation.

C. Bandwidth Requirement for DC, DR and Offices

a. Details of existing bandwidth details provided for RAPDRP areas and Minimum

bandwidth requirement for IPDS/Non-RAPDRP areas is given below. As

responsibility to meet performance standard/SLA lies with the bidder, bidder shall

conduct a self-assessment of required bandwidth requirement and quote

accordingly.



Bandwidth

Existing Bandwidth in

RAPDRP area: office and DC/DR

Bandwidth Requirement in

IPDS/ Non-RAPDRP area: Office & DC/DR

Bandwidth for Offices

Network Connectivity - Primary Link - MPLS - VPN for 5 years (2 MBPS) – to be provided for 144 subdivision offices

2 mbps 2 mbps

Network Connectivity - Secondary Link - for 5 years (512 KBPS) --to be provided for 144 subdivision offices

512 kbps 512 kbps

Bandwidth for Other Offices

Network Connectivity –Primary Link - for 4 years (512 KBPS) -- to be provided for 93 other offices

512 kbps 512 kbps

Bandwidth for Data Centre

Total bandwidth Requirement at DC (Primary) 16 mbps

Total bandwidth Requirement at DC (Secondary) 16 mbps

Additional Internet Bandwidth DC Primary (for connection to customer portal)

10 mbps

Additional Internet Bandwidth DC Secondary (for connection to customer portal)

4 mbps

Total bandwidth Requirement at DC (Primary) 26 mbps

Total bandwidth Requirement at DC (Secondary) 20 mbps

Bandwidth Requirement for Disaster Recovery Centre

Total bandwidth Requirement at DR (Primary) 16 mbps

Total bandwidth Requirement at DR (Secondary) 16 mbps

Additional Internet Bandwidth DR Primary (for connection to customer portal)

10 mbps

Additional Internet Bandwidth DR Secondary (for connection to customer portal)

4 mbps

Total bandwidth Requirement at DR (Primary) 26 mbps

Total bandwidth Requirement at DR (Secondary) 20 mbps

Bandwidth DC/DR Replication

Bandwidth for DC/DR Replication (Primary) 10mbps

Bandwidth for DC/DR Replication (Secondary) 10mbps



b. Supply of GPRS Sims for HT meters, LTCT meters and DT meters

In RAPDRP, GPRS modems installed on different make of meters are read

through RAPDRP MDAS system which is further integrated to oracle CC&B

system. For IPDS/ Non-RAPDRP, the following no. of GPRS SIMs also required

for communication. As such, the bidder shall quote per GPRS SIMs cost:-

Type of Meters Unit

For DHBVN For UHBVN

Total SIM required IPDS

Balance Non R-APDRP

IPDS Balance Non R-APDRP

Boundary Meter No. 31 0 6 0 37

HT Consumer Meter No. 218 3205 218 0 3641

DT Meter No. 2953 0 2127 0 5080

LT CT meters No. 0 18287 0 5506 23793

Total No. 3202 21492 2351 5506 32551

Note:- The respective Utilities shall place the workorder to the NBSP

subsequent to the award of the contract and pay the bandwidth charges

directly to the bandwidth provider. The SLAs mentioned in theSRS document

for the NBSP shall be applicable towards the performance of the NBSP. The

commercials for the NBSP shall be included while evaluating the total project

cost.



Section-V


5.1 PRICE BASIS

5.2 PAYMENT TERMS

5.3 PAYING AUTHORITY

5.4 CONSIGNEE

5.5 EXECUTION SCHEDULE


_________________________________________________________________________________________________________________________________________________________________

TER- 26 / Non R-APDRP/IT Phase –II/2017 of 92


5.1 PRICE BASIS Ex-works prices quoted by the Bidder shall be ‘FIRM’ during the performance of the Service Contract and shall not be subject to variation on any account, for all intents and purposes. However, the statutory levies (such as GST, etc. on the service contract) shall be paid on actuals as applicable at the time of payment.

5.2a PAYMENT TERMS for CAPEX Activity (Phase-1): Payment for the CAPEX Activity corresponding to IPDS Towns to be taken in Phase-1.

Payment terms

Phase Activity Payment Schedule Milestones

Advance

Payment

10 % of Project Cost

in 2 instalments

of 5% each

On Issuance of Letter of

Award by Utility, team

mobilization by Vendor,

Submission of Advance Bank

Guarantee and other

conditions as specified below *

Town wise BoQ

Supply, Installation,

testing,

Commissioning &

Configuration of

Hardware, Networks &

Operating System

80% of cost

quoted for

respective town

including its

implementation

cost

On System testing by Vendor

& management confirmation

that material is received &

commissioned as per the

Work order

Disaster Recovery Centre

(DRC) upgradation

Supply, Installation,

testing, Commissioning

& Configuration of

Hardware, Networks &

Operating System

80% of cost quoted

for

Data Recovery

Centre including

its

implementation

cost

On System testing by Vendor &

management confirmation that

material is received &

commissioned as per the Work

order

After

Completion

Integration with all the application and Go Live

of the Town

10 % of Project Cost

After 3 months of Go-Live

date, based on management

confirmation that all towns

under BoQ have been

integrated with the Data

center and thereafter

system is running

successfully.


_________________________________________________________________________________________________________________________________________________________________


Note: The above payment terms shall also be applied for the CPAEX Activity envisazed to be taken up in Phase-2 of Non-RAPDRP Area.

*Advance Bank Guarantee: Initial interest bearing Mobilization Advance of 10% (2 installments of 5% each) of total contract price may be released on presentation of the following:

a) Unconditional acceptance of the Letter of Award and signing of contract agreement by the Contractor.

b) Submission of detailed invoice for advance payment.

c) Establishment of site office and certification by Engineer-in-charge that

satisfactory mobilization for project work exists.

d) Submission and acceptance of unconditional & irrevocable Bank Guarantees in

favor of Purchaser with total amounting to 110% of total advance amount. The said

Bank Guarantees shall be initially valid up to end of ninety (90) days after the

scheduled month of completion of total work and shall be extended from time to time

till ninety (90) days beyond revised scheduled month of completion of total work, as

may be required under the Contract.

e) Detailed PERT Network/Bar chart and its approval by the Purchaser. The bidder must utilize first advance installment of 5% before requesting for second

advance installment. Second installment of 5% shall be released on presentation of

contractor’s invoice and satisfactory utilization certificate supported with documentary

evidences of first advance installment. The interest rate on advance payment shall be SBI's Base rate on the date of disbursement

of advance payment. The interest accrued on interest bearing advance shall be adjusted

first before releasing any payment. The interest rate shall be calculated on the daily

progressive balances outstanding as on the date of recovery/adjustment i.e. on daily rest

basis. The Advance bank Guarantee shall be discharged after completion of the work. The

advance bank guarantee can be reduced on two occasions. First reduction shall be on

completion of 50% work (financial progress) and second reduction shall be on completion

of 75% work (financial progress). The advance BG shall be proportionately reduced to 50%

and 25% value respectively of initial advance BG.


_________________________________________________________________________________________________________________________________________________________________


5.2b PAYMENT TERMS for OPEX Activity: The OPEX Cost has to be quoted yearly for 4 years.

Payment terms

Phase Activity Payment Schedule Milestones

Advance

Payment

10 % of OPEX for

first year.

On Issuance of Letter of

Award by Utility, team

mobilization by Vendor,

Submission of Advance

Bank Guarantee and other

conditions as specified

below *

Data Centre

(DC) up-

gradation work

Supply,Installation,

testing, Commissioning&

Configurationof

Hardware,Networks&

Operating System

including any additional software,as

preapproved Bill of

Quantity, and successful

migration of the CCB DB

from older platform to

newer platform and

integration & testing with

the application modules.

40%of the yearly

OPEX Cost

quoted for Data

Centre up-

gradation work

On System testing by

Vendor & management

confirmation that the activity

has been accomplished

successfully on production

and system working

satisfactorily.

Supply,Installation,

testing, Commissioning&

Configurationof

Hardware,Networks&

Operating System

including any

additional software,as

perapprovedBillof

Quantity, and successful

migration of the GIS-

MDAS-EA DB from older

platform to newer platform

and integration & testing

with the application

modules.

40% of t h e

O P E X c o s t

quoted for first year

Data Centre up-

gradation

including its

implementation

cost

On System testing by

Vendor & management

confirmation that the activity

has been accomplished

successfully on production

and system working

satisfactorily.


_________________________________________________________________________________________________________________________________________________________________


After

Completion

Integration with all the application and Go Live of

the Town

10 % of OPEX Cost

After 3 months of Go-Live

date,

based on management

confirmation that all towns

under BoQ have been

integrated with the Data

center and thereafter

system is running

successfully. This is further

subject to furnishing of a

bank gurantee equivalent to

a value of first year OPEX

Cost which shall be valid for

one year from the start date

of the OPEX Compnonent.

Note: Note: Subsequent OPEX cost for 2nd, 3rd and 4th Year shall be paid quarterly in

advance.

*Advance Bank Guarantee: Initial interest bearing Mobilization Advance of 10% of total contract price may be released on presentation of the following:

a) Unconditional acceptance of the Letter of Award and signing of contract agreement by the Contractor

b) Submission of detailed invoice for advance payment.

c) Establishment of site office and certification by Engineer-in-charge that

satisfactory mobilization for project work exists.

d) Submission and acceptance of unconditional & irrevocable Bank Guarantees in

favor of Purchaser with total amounting to 110% of total advance amount. The

said Bank Guarantees shall be initially valid up to end of ninety (90) days after

the scheduled month of completion of total work and shall be extended from time

to time till ninety (90) days beyond revised scheduled month of completion of total

work, as may be required under the Contract.

e) Detailed PERT Network/Bar chart and its approval by the Purchaser. The interest rate on advance payment shall be SBI's Base rate on the date of disbursement

of advance payment. The interest accrued on interest bearing advance shall be adjusted

first before releasing any payment. The interest rate shall be calculated on the daily

progressive balances outstanding as on the date of recovery/adjustment i.e. on daily rest

basis.


_________________________________________________________________________________________________________________________________________________________________


The Advance bank Guarantee shall be discharged after completion of the work. The

advance bank guarantee can be reduced on two occasions. First reduction shall be on

completion of 50% work (financial progress) and second reduction shall be on completion

of 75% work (financial progress). The advance BG shall be proportionately reduced to 50%

and 25% value respectively of initial advance BG.

5.3 PAYING AUTHORITY FA-PD, Dakshin Haryana Bijli Vitran Nigam Limited, Vidyut Sadan, Vidyut

Nagar, Hissar-125005, Haryana

Similarly, paying authority of UHBVN is the counter part of FA/PD, DHBVN.

5.4 CONSIGNEE

To be intimated at the time of issue of P.O/WO.

5.5a. Execution Schedule for Phase-1(IPDS Towns)

The project shall be excuted in the phase manner, in first phase the project shall be implemented in the towns covered under IPDS scheme and on successful completion of the first phase, the project shall be ecuted in rest of towns of DHBVN & UHBVN. Project Implementation plan/Schedule of priority items (Phase-I) related to availability of energy flow information is as follows:

Sl. No.

Name of the activity Timeline to start the

activities

1 Mobilization at site with establishment of site office, requisite resource deployment etc.

2 weeks from LOA

2 System design (Pre-implementation plan, sub-vendor approval, testing and development plan) and approval from the owner

4 weeks from LOA

3 Placement of order for materials (hardware, software, accessories and other related components), such as Router, Switches, UPS, Work station PCs, Printers, etc.

6 weeks from LOA

4 Pre-dispatch inspection and dispatch of materials/components 16 weeks from LOA

5 Receipt and storage of materials/components at site 18 weeks from LOA

6 Installation, testing and commissioning of networking equipment and hardware (Router, Switches, UPS, PC, printer etc.) with operating systems, antivirus etc. including laying of UTP cables at Utility offices

20 weeks from LOA

7 WAN connectivity at Utility offices 20 weeks from LOA

8 Total time required to complete Phase-I activities: 9 months from LOA

Note: The OPEX Activity corresponding to Data Centre Upgradation/Consolidation shall be concurrent to Phasr-1 Implemnation and shall be 9 Months from the date of LOA. 5.5b. Execution Schedule for Phase-2 (Balance No-RAPDRP Area)

Project Implementation plan/Schedule of Phase-2 related to DC/DR upgradation as follows:


_________________________________________________________________________________________________________________________________________________________________


Sl. No.

Name of the activity Timeline to start the

activities

1 Mobilization at site with establishment of site office, requisite resource deployment etc.

2 weeks from Phase-1 Completion

2 System design (Pre-implementation plan, sub-vendor approval, testing and development plan) and approval from the owner


3 Placement of order for materials (hardware, software, accessories and other related components), such as Router, Switches, UPS, Work station PCs, Printers, etc.


4 Pre-dispatch inspection and dispatch of materials/components 16 weeks from

Phase-1 Completion

5 Receipt and storage of materials/components at site 18 weeks from

Phase-1 Completion

6 Installation, testing and commissioning of networking equipment and hardware (Router, Switches, UPS, PC, printer etc.) with operating systems, antivirus etc. including laying of UTP cables at Utility offices


7 WAN connectivity at Utility offices 20 weeks from

Phase-1 Completion

8 Total time required to complete Phase-I activities:

9 months from Phase-1 Completion


_________________________________________________________________________________________________________________________________________________________________


Section-VI

PRICE BID SCHEDULE

Please specify the Total Price for the assignment in the following table.

A) For the Serivces at DC:-

Recurring Cost

Category Year 1 (In Rs.)

Year 2 (in Rs.)

Year 3 (In Rs.)

Year 4 (In Rs.)

Total Cost (Rs.)

Ex-

Works GST

Ex-Works

GST Ex-

Works GST

Ex-Works

GST

IT Infra built at DC for its usage on OPEX Model

B) Project Management Cost:

Category Cost (in Rs.

Total Cost (Rs.) Ex-Works GST

PMC Cost on account old Data migration cost

C) For DRC:

Category Qtn (in Nos) Cost (in Rs.

Total Cost (Rs.) Ex-Works GST

Intel Xeon Based System 2


_________________________________________________________________________________________________________________________________________________________________


D. Bid Form w.r.t Field Offices

BID FORM II

Sr. No.

Description Unit Quantity w.r.t.

DHBVN FOB (per unit)

Freight & Insurance (per unit)

CGST SGST

Total Cost (per unit)

Total Cost

Under IPDS

Balance Non-R-

APDRP area

Total

Rs. Rs. % % Rs. Rs.

1 Layer II Switch

No. 31 54 85


No. 31 54 85

3 Cables, Jacks etc.

lot 31 54 85


lot 31 54 85

5 2 kVA UPS No. 31 54 85


No. 230 431 661

7 Dot Matrix Printers

No. 75 159 234


No. 24 53 77

9 Bar Code Reader

No. 75 159 234

10 IP Phone No. 48 106 154

Sr. No.

Description Unit Quantity w.r.t.

UHBVN FOB (per unit)

Freight & Insurance (per unit)

CGST SGST

Total Cost (per unit)

Total Cost

Under IPDS

Balance Non-R-APDRP

area

Total

Rs. Rs. % % Rs. Rs.

1 Layer II No. 32 51 83


_________________________________________________________________________________________________________________________________________________________________


Switch


No. 32 51

83

3 Cables, Jacks etc.

lot 32 51

83


lot 32 51

83

5 2 kVA UPS No. 32 51 83


No. 123 238

361

7 Dot Matrix Printers

No. 72 153

225


No. 18 50

68

9 Bar Code Reader

No. 72 153

225

10 IP Phone No. 36 100 136

Note: Any passive work at DC & DR shall supposed to be included into Scope of the bidder.

E)Bandwidth

Bandwith Cost for DHBVN and UHBVN Item Description Type Unit Quantity FOB (per unit) SGST CGST Total

Rs. % % Rs. Bandwidth Charges for Sub division offices

Network Connectivity - Primary Link - MPLS - VPN for 5 years (2 MBPS)

For 5 Years per annum per location

77 (DH) +67 (UH)


_________________________________________________________________________________________________________________________________________________________________


Network Connectivity - Secondary Link - for 5years (512 KBPS)

For 5 Years per annum per location

77 (DH) +67 (UH)

Sub Total Bandwidth Charges for other offices Network Connectivity Charges for Primary link for 5 years(512 kbps)

For 5 years per annum per location

10 (DH)+83 (UH)

Sub Total Total Bandwidth Cost for Offices in DHBVN and UHBVN

Rent for GPRS Modems in DHBVN & UHBVN

Recurring Cost Type Unit Qunatity FOB (per

unit)

No. of

Years

GST Total

Nos. Rs. % Rs.

GPRS Sim Rental (Consumer Meters, LT CT meter, DT meters & Boundary meters)

GPRS Nos. 24659 (DH) + 7857 (UH)

5

Bandwidth Cost for DC and DR

Item List Total Bandwidth

requirement

Charges per year

(Including Tax)

No. of Years

Total Cost

Total bandwidth Requirement at DC (Primary)

16.00 5

Total bandwidth Requirement at DC (Secondary)

16.00 5

Total bandwidth Requirement at DR (Primary)

16.00 5


_________________________________________________________________________________________________________________________________________________________________


Total bandwidth Requirement at DR (Secondary)

16.00 5

Additional Replication Bandwidth DC-DR Primary

10.00 5

Additional Replication Bandwidth DC-DR Secondary

10.00 5

Subtotal Bandwidth cost

Item List Total Bandwidth

requirement

Charges per year

(Including Tax)

No. of Years

Total Cost

Additional Internet Bandwidth DC Primary

10 5

Additional Internet Bandwidth DC Secondary

4 5

Additional Internet Bandwidth DR Primary

10 5

Additional Internet Bandwidth DR Secondary

4 5

Subtotal Internet Bandwidth Cost

0

Total Bandwidth Cost

Total Bandwidth and Sim rental Cost

Total Price for Work (A toE) INR______________________________

In word INR_________________________________________________________ Note

1. Price proposals will be compared based on the Total Price for DHBVN & UHBVN

taken together mentioned above


_________________________________________________________________________________________________________________________________________________________________


2. The bidders shall quote ex-works price with applicable taxes & duties separately.

During the period of engagement, the bidder will not be paid and/ or reimburse

anything over and above the ex-work price quoted & agreed upon except the

statutory levies/taxes, which will be payable as per the rate prevailing at the time of

payment.

3. The ex-works price should include all incidental charges i.e overhead/ out of pocket

expenses, travel boarding, lodging, visit etc.

4. The ex-work prices shall remain FIRM till completion of the assignment.

5. Payment of services shall be made on the basis of cost quoted for HARYANA

POWER DISTRIBUTION UTILITIES (UHBVN & DHBVN) and as per the progress of

work in each utility seperately.

(Ex-work Prices will be firm and inclusive of all incidental costs/charges minus taxes/statutory levies and no change alternate/conditional price offer shall be allowed)


_________________________________________________________________________________________________________________________________________________________________


Section VII

ANNEXURES

CONTENTS

Annex.No.

ANNEXURE DESCRIPTION

PAGES

I. Performa of Bank Guarantee for Contract Performance.

II. BID SECURITY FORM

III. Product Specifications

IV. Mandatory Technical Specifications

V. Manufacture’s Authorization Form

VI. SRS Document*

Note*: For building up of the IT Infra, establishmnent of LAN/WAN Connectivity and ensuring system uptime and its performance towards services offerd, the SRS document may please be referred to for the applicability of various requirement under the scope of work and system perfomnace.


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ANNEXURE – 1

Page 1 to 2

PROFORMA OF BANK GUARANTEE FOR CONTRACT PERFORMANCE

(To be stamped in accordance with stamp Act) Ref: ………………………. Bank Guarantee No……………… Dated …………………………... To The Chief Technology Officer , DHBVN/UHBVN, Hisar/Panckula Dear Sirs, In consideration of Dakshin Haryana Bijli Vitran Nigam ( hereinafter referred to as the ‘Owner’ which expression shall unless repugnant to the context or meaning thereof include its successors, administrators and assigns) having awarded to M/S ………………………………………………….. with its registered / Head office at ………………………( herein after referred to as the Contractor which expression shall unless repugnant to the context or meaning thereof, include its successors, administrators, executors and assigns ), a Contract by issue of Owner’s Letter of Award No. ……………………….. dated …………… and the same having been unequivocally accepted by the Contractor, resulting in a Contact bearing No. …………………. Dated ……………………. Valued at ……………………….. For ………………………(Scope of Contract ) and the Contractor having agreed to provide a Contract Performance Guarantee for the faithful performance of the entire Contract equivalent to …………….(%)…………….. (Percent) of the said value of the Contract to the Owner. We ………………………………………………………………………… (Name and Address of the Bank ). Having its Head Office at ……………………(hereinafter referred to as the ‘Bank’ which expression shall, unless repugnant to the context or meaning thereof, include its successors, administrators, executors and assigns ) do hereby guarantee and undertake to pay the Owner, on demand any and all monies payable by the Contractor to the extent of ………………………….. as aforesaid at any time upto ……………………….. ( days / month / year ) without any demur, reservation, contest recourse or protest and / or without any reference to the Contractor.


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Any such demand made by the owner on the Bank shall be conclusive and binding notwithstanding any difference between the owner and the Contractor or any dispute pending before any Court, Tribunal, Arbitrator or any authority. The Bank undertakes not to revoke his guarantee during its currency without previous consent of the Owner and further agrees that the guarantee herein contained shall continue to be enforceable till the Owner discharges this guarantee. The Owner shall have the fullest liberty without affecting in any way the liability of the Bank under this guarantee, from time to time to extend the time for performance of the contract by the Contractor. The Owner shall have the fullest liberty, without affecting this guarantee to postpone from time to time the exercise of any powers vested in them or any right which they might have against the Contractor, and to exercise the same at any time in any manner and either to enforce or to for bear to enforce any covenants, contained or implied, in the Contract between the Owner and the Contractor or any other course or remedy or security available to the owner. The Bank shall not be released or its obligations under these presents by any exercise by the Owner of its liberty without reference in the matters aforesaid or any of them or by reason of any other Act of omission or commission on the part of the Owner or any other indulgences shown by the Owner or by any other matter or thing whatsoever which under law would but for this provision have the effect of relieving the Bank. The Bank also agrees that the Owner at its option shall be entitled to enforce this a guarantee against the Bank as a principle debtor, in the first instance without proceeding against the Contractor and notwithstanding any security or other guarantees the owner may have in relation to the Contractor’s liabilities. Notwithstanding any thing contained herein above our liability under this guarantee is restricted to ………………………. And it shall remain in force upto and including…….. and shall be extended from time to time for such period as may be desired by M/S …………………………………. On whose behalf this guarantee has been given. Dated this ……………………. Day of …………………… 2017 at ………………….. WITNESS ……………………….. ……………………………. (Name) (Signature ) ……………………….. …………………………….. (Name ) (Signature) ………………………… …………………………….. (Official Address) (Designation with Bank Stamp) Attorney as per Power Of Attorney No. ……………………. Date ………………. Note :


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This sum shall be ten percent (10%) of the Contract Price.

The validity will be Ninety days (90 days) after the end of Contract Period as specified in the Contract.

The stamp papers of appropriate value shall be purchased in the name of issuing Bank.


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Annexure-2

1.1 BID SECURITY FORM

(To be stamped in accordance with Stamp Act, the Non-Judicial Stamp Paper should be in

the name of the issuing Bank)

Bank Guarantee No.: ....................................…

Date: ................................……...

To:

The Chief Technology Officer DHBVN, Vidyut Sadan, Vidyut Nagar, Hisar, Haryana.

WHEREAS M/s. …. ……………………………………(insert name of Bidder)…… having its Registered/Head Office at …………………………... (insert address of the Bidder) ……….. (hereinafter called "the Bidder") has submitted its Bid for the performance of the Contract for NIT No. TER-_____/ Non R-APDRP/IT Phase –II/2017 (hereinafter called "the Bid")

KNOW ALL PERSONS by these present that WE …….. (insert name & address of the

issuing bank) ……… having its Registered/Head Office at …..…….(insert address of

registered office of the bank)…….. (hereinafter called "the Bank"), are bound unto Dakshin

Haryana Bijli Vitran Nigam (hereinafter called "the Employer") in the sum of

....................(insert amount of Bid Security in figures & words)..........................

............................……………. for which payment well and truly to be made to the said

Employer, the Bank binds itself, its successors and assigns by these presents.

Sealed with the Common Seal of the said Bank this ............... day of ............... 20....

THE CONDITIONS of this obligation are:

(1) If the Bidder withdraws its bid during the period of bid validity specified by the Bidder in

the Bid Form; or

(2) In case the Bidder does not withdraw the deviations proposed by him, if any, at the cost

of withdrawal stated by him in the bid and/or accept the withdrawals/rectifications


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pursuant to the declaration/confirmation made by him in Attachment – Declaration of

the Bid; or

(3) If the Bidder does not accept the corrections to arithmetical errors identified during

preliminary evaluation of his bid pursuant to ITB Clause 21; or

(4) If, as per the requirement of Qualification Requirements the Bidder is required to submit

a Deed of Joint Undertaking and he fails to submit the same, duly attested by Notary

Public of the place(s) of the respective executant(s) or registered with the Indian

Embassy/High Commission in that Country, within ten days from the date of intimation

of post – bid discussion; or

(5) in the case of a successful Bidder, if the Bidder fails within the specified time limit

(i) to sign the Contract Agreement, in accordance with ITB Clause 26, or

(ii) to furnish the required performance security, in accordance with ITB Clause 27.

or

(6) In any other case specifically provided for in ITB.

WE undertake to pay to the Employer up to the above amount upon receipt of its first

written demand, without the Employer having to substantiate its demand, provided that in its

demand the Employer will note that the amount claimed by it is due to it, owing to the

occurrence of any of the above-named CONDITIONS or their combination, and specifying

the occurred condition or conditions.

This guarantee will remain in full force up to and including ……….. (insert date, which shall

be the date 30 days after the period of bid validity)…….., and any demand in respect

thereof must reach the Bank not later than the above date.

For and on behalf of the Bank

[Signature of the authorized signatory(ies)]

Signature_______________________

Name_______________________


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Designation_______________________

POA Number_______________________

Contact Number(s): Tel.______________Mobile______________

Fax Number_______________________

email ____________________________

Common Seal of the Bank______________________

Witness:

Signature_______________________

Name_______________________

Address______________________________

Contact Number(s): Tel.______________Mobile______________

email ____________________________

Note:

1. In case the bid is submitted by a Joint Venture, the bid security shall be in the name of

the Joint Venture and not in the name of the Lead Partner or any other Partner(s) of

the Joint Venture.

2. The Bank Guarantee should be in accordance with the proforma as provided.

However, in case the issuing bank insists for additional paragraph for limitation of

liability, the following may be added at the end of the proforma of the Bank Guarantee

[i.e., end paragraph of the Bank Guarantee preceding the signature(s) of the issuing

authority(ies) of the Bank Guarantee]:

Quote:-


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“Notwithstanding anything contained herein:

1. Our liability under this Bank Guarantee shall not exceed _________ (value in

figures)____________ [_____________________ (value in words)____________].

2. This Bank Guarantee shall be valid upto ________(validity date)__________.

3. We are liable to pay the guaranteed amount or any part thereof under this Bank

Guarantee only & only if we receive a written claim or demand on or before

________ (validity date) __________.”


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Annexure – 3

Product Specification

Engineered System for Database Specifications

1 The solution should be based on engineered sytem purpose built to provide the highest level of database performance.

2 The solution should provide Integrated compute , storage, interconnect and Operating System and should be certified to run oracle database

3 The solution should be able to handle the both OLTP and Data warehouse / In- Memory Analytics transactions.

4 The solution should be able to provide high capacity (>16TB) flash disk at the storage tier to provide high IOPs.

5 The solution should provide an in-house / on premise cloud capabilities for easy provisioning, cloning, patching, monitoring and management of databases.

6 The solution should be able to provide highest availability architecture, the database should be working in active-active configuration

7 The solution must be architected for high availability, components must be redundant and available in case of failure.

8 The solution should ensure fault monitoring of the converged system, additionally the patching and maintenance should be done by the OEM

9 The nodes should connect over 10G IP connectivity. Minimum 2x10G Ethernet port per node and 2 x 40Gbps infiniband ports must be proposed. There should be no dependency on any proprietary or specialized interconnects.

10 Appliance must have Redundant Hot Plug High Efficiency Power Supply.

11 Redundant Hot Plug High Speed Cooling Fans

12 The solution shall provide scale- out (by adding nodes) architecture with no disruption to the workloads already running on the platform

13 The solution should deliver zero data loss in case of disk, host or network failure

14 The soultion should be supplied with atleast two no. of PDUs per rack.

15

Remote management features, Appliance management software capable of providing role-based security, alerts of critical component failure along with power monitoring. Should also provide for controlling Power, Fan management, Compute node initialization, Resource discovery and inventory management, Resource alerts and monitoring management, Compute node power management and diagnostics for elements including I/O options and compute nodes.

16 SLA:- Service level agreement

a. OEM must ensure 99.5% uptime of the complete system on a 24x7x365 basis excluding planned and scheduled maintainence time with proper approval.

17 Self Service portal:


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access for self service portal with following option:

a. Database provisioningly

b. On-demand and on the fly upgrade/downgrade capacity (CPU, RAM, Disk)

c. Start/Stop database

d. Auto scaling (trigger based/ scheduled based)

e. Online realtime performance utilization report

f. patch management

18 Should provide a single pane of glass view for monitoring of the entire software and hardware components, DBA should be able to drill down the database monitoring screens to find out the database bottlenecks

Application Parformance Monitoring Specifications :

1 The Solution shall be an integrated offering of Systems Management including APM, Infra monitoring and for troubleshooting able to drill down to relevant logs from Application, DB, Syslog, OS etc

2 Solution should provide a consolidated view of application landscape covering IT Infra, End user experience, Logs, Alerts, DB monitoring

3 Solution should support latest technology stack like Docker, Kubernetes, Virtualization Hypervisor like ESXi, HyperV etc

4 An APM agent shall collects data about the performance of a running Java and .Net application running on Websphere, Weblogic and Jboss platform.

5 Solution should be hosted on cloud and minimum footprint of agents and consolidation point like Gateway should be available in customer's DC

6 The software shall show the following features for APM

7 APM Page List

8 - View the pages monitored by APM

9 - Show sort and filtering capabilities

10 - Show time selector

11 View page performance across pages

12 APM Page Summary

13 Show the information available from a single APM page

14 - Show general page metrics

15 Show geography view and page performance for geographic regions

16 APM Server Request

17 Show the capabilities of the APM Server Request List

18 - View the list of requests monitored by APM

19 Highlight response time, calls and errors

20 APM Server Request Summary


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21 Show information for a single APM server request

22 - Examine general metrics of the server request

23 - Show how to change arrow width and node size on the request diagram

24 - Show metrics for the request over time

25 - Show database activity associated with the request

26 - Show connection links to external services

27 Show callers to the service

28 APM Troubleshooting Features

29 Demonstrate APM troubleshooting functionality

30 - Show the Alerts screen

31 - Show the summary of views and errors on the Page List

32 - View the details of a single page

33 - Show the Ajax calls for a page

34 - Show the server requests for an Ajax call

35 - Show the server request summary, with call and error metrics

36 - View data for an instance of a server request

37 View related logs

Server Specification

Rack Server Rack Server Intel Xeon 12 core x 2.2 Ghz Processor / 240 Gb RAM / 24 DIMM slots / 4 x 600 GB 12 Gbps SAS Hard disk / RAID card with 2 Gb RAM / Dual port 10 Gbps Erthernet / 16 Gbps HBA Card dual port

SAN Storage Specifications

1

Storage must feature Fibre Channel architecture. It should not be a SAN emulated on File System. The architecture should allow modular upgrades of hardware and software for investment protection.

2

The array should support the following spindles: 300GB, 600GB, 900, 1.2TB or above; 10K / 15K RPM 1TB, 2TB, 3TB & 4TB 7K RPM NL SAS. It should support 960Gb,1.92Gb,3.84TB SSD drives.

3 Mix and match of different type of spindles should be supported behind the same pair of controllers.

4 The array should be equipped with N+N with minimum of 2 array controllers No. for better parformance

5 The storage system should be provided with 128 GB Cache Memory across SAN controller


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6 The storage system should support 8 x 16 Gbps FC Ports across controller or 8 X 10 Gbps

7

The storage system should support minimum 4 x 12Gbps back-end each of 12 Gbps or above without performing any controller upgrades

8

The SAN must support synchronous, asynchronous replication. Further the replication must be bi-directional to support multiple replication options.

9 Intelligently restripe data as disks are added to optimize performance

10 The Storage to include licenses for Snapshots/ Virtual disk copy & Thin Provisioning

11

The SAN must allow RAID levels to be changed on the fly without taking down the server to which the volume is attached.

12

The SAN must allow any LUN provided to a system configured with both types of server connectivity (fiber channel or iSCSI) and must be capable of mapping volumes from one connectivity type to the other without changing or copying the data

13

40 TB Usable Capacity in RAID 1 0 configuration with required Hot Spare. 20% of total capacity should be on performance tier on NVME based SSD Drives

14

The array should be scalable to a minimum of 200 disks of the offered configuration of the disk count behind the same controller pair by adding the appropriate number of spindles and disk shelves.

15

Cache should be mirrored between the Active- Active controllers (load balancing). The paths should be redundant (at least 2 paths) to prevent disruption if one path fails. Must support either Cache battery backup or fully automatic de-stage of cache to disks or it should be non-volatile DIMM (NVDIMM) during power failure to prevent possible data loss.

16 Storage Array should be configured in a No- Single-Point-of-Failure Architecture.

17 OS Support - Industry leading Operating System platforms including: Windows Server® 2008, Sun Solaris®, HP-UX®, IBM-AIX®, Linux® 2.6 and RHEL-5®

18 Global Hot Sparing

19 RAID level support

20 Online RAID Group expansion

21 System should have capability to designate multiple global hot spares that can automatically be used to replace a failed drive anywhere in the system.


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22

Storage system to support HARDWARE based RAID only. Must support various Hardware RAID levels such as 10, 5 and 6 (Dual Parity Protection). Must support inter-mixing different RAID groups within one storage system. Different type of RAID levels should co-exist within the same array simultaneously to match different protection requirements of data.

23 Must support online expansion of RAID Group. Must be able to add additional disks on the fly to expand the RAID group capacity.


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Annexure-4

Mandatory Technical Specifications:

As per applicability of the project, SI should provide documentary proof of compliance of

following specification. Where it is not possible to submit any certified proof for the same,

ITIA shall self-certify that it would comply with the specification during implementation or

provide justification that specification is not applicable to its scope of work.

Table 1: (i) Mandatory Technical Specifications for OPEX part of the project

A Solution Specifications Validation Through

(Certificate/

Document/ Self

Certify)

Available/

Not

available

A.1 The solution must be as defined in

Section 9.0.i.e. Scope of Work of RFP.

Self-Certificate

(ii) Mandatory Technical Requirements for CAPEX part of the project

A Solution Specifications Validation Through

(Certificate/

Document/ Self

Certify)

Available/

Not

available

B Hardware Technical Specifications

B.1 The hardware solution shall meet the performance criteria specified in the contract.

In case the offered hardware does not meet the performance criteria, the supplier must provide additional equipments or upgrade the equipments without any additional cost to the utility.

Certificate

B.2 The supplier shall submit the data sheets for each of the hardware model detailing the specifications of the hardware.

Document

B.3 The hardware models shall be Self-Certify from OEM


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supported by the hardware OEM for a minimum period of next five years.

C Mandatory Requirements of OEM for Hardware

C.1 The OEM vendor shall have ISO 9001:2000 and ISO 14000 certifications.

Certificate

C.2

The OEM vendor shall have an annual turnover more than Rs. 250 crores from hardware business in each of the last three financial years.

Document & Self Certify

C.3 The OEM vendor shall have at least one service center within the State with sufficient infrastructure.

Self Certify with address details

Technical Specifications Mandatory Technical Specifications: Only applicable for Part B of the project. Please refer annexure– Appendix B (Mandatory Technical Specifications)

The excel sheet has to be filled by the bidder as its response to technical specifications

requirements and to be submitted along with the bid, in a CD (in duplicate)

The hardcopy of the same should necessarily be submitted along with the technical bid

submission

Hardware Technical Specification (Including network equipments, LAN/WAN, etc.)

Refer to Annexure B, Technical Specifications for details. Document is provided with the bid document as Annexure B- Mandatory Technical Specifications which is to be submitted with technical proposal for Part B of the project.

Please respond to each specification in following format.

Technical Specifications of Hardware

No Description/Requirements Supplier

Response Remarks


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The response in column “Supplier Response“for the hardware requirements should be as follows

Compliant

Non - Compliant

Please note that the rating as per the above scale is to be entered in the "Supplier Response" column, and column titled “Remarks” is to be used for commenting on aspects related to the functional specification. Bidders have to fill on two columns ("Supplier Response" & “Remarks”).

Please mention the detailed specification of hardware equipment and system software

(operating system, database etc.) including manufacturer, technical details etc. The

bidders should provide details of required system software like operating system ,

database for solution and utilities in following format :-

Details of Hardware Offered

Product

details

No. of

installations

Make and Model Version and year of

release

Kindly attach the data sheets for the offered products.


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Annexure-5

Manufacturer’s Authorisation

(To be obtained from all OEMs)

Date:

ICB No.:

Invitation for Bid No.:

Alternative No.:

To: WHEREAS___________________________________________________ who are official manufacturers of ____________________________________________________ having factories at _______________________________________________________________ do hereby authorize ____________________________________________________ to submit a Bid in relation to the Invitation for Bids indicated above, the purpose of which is to provide the following Goods, manufactured by us ______________________________and to subsequently negotiate and sign the Contract. We hereby extend our full guarantee and warranty in accordance with Clause 26 of the General Conditions of Contract, with respect to the Goods offered by the above firm in reply to this Invitation for Bids. Name

In the capacity of:

Signed

Duly authorized to sign the Authorization for and on behalf of

Date