request for proposal - unicef · idah mangani supply officer ... accordance with the instructions...

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1 REQUEST FOR PROPOSAL LRPS//2017/9131836 17 May, 2017 UNITED NATIONS CHILDREN’S FUND (UNICEF) ZAMBIA Wishes to procure services from a qualified Institution For Development of a Water Quality Monitoring Protocols for Zambia SEALED OFFERS SHOULD BE SENT TO: UNICEF, ZAMBIA Attention: Bid Opening Unit UNICEF, UN House, 3 rd Floor Alick Nhata Road, Longacres, Lusaka IMPORTANT ESSENTIAL INFORMATION The reference LRPS//2017/9131836 must be shown on your offer. THE PROPOSAL FORM MUST BE USED WHEN REPLYING TO THIS INVITATION. FAILURE TO SUBMIT YOUR BID IN THE ATTACHED PROPOSAL FORM, OR FAILURE TO COMPLETE THE DETAILS AS REQUESTED, WILL RESULT IN INVALIDATION. Offers MUST be received by latest 12:00hrs Zambia local time on Friday 9 June, 2017. Proposals received after the stipulated date and time will be invalidated. Proposals must be submitted in duplicate, in a securely sealed envelope in accordance with the Instructions to Bidders within this RFP. The envelopes must be deposited in the UNICEF tender box located at the reception area UNICEF offices, 3rd Floor U.N House, Alick Nkhata road, Longacres, Lusaka.

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Page 1: REQUEST FOR PROPOSAL - UNICEF · Idah Mangani Supply Officer ... accordance with the instructions contained in this Invitation to Bid/Request for Proposal. TERMS AND CONDITIONS OF

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REQUEST FOR PROPOSAL

LRPS//2017/9131836 17 May, 2017

UNITED NATIONS CHILDREN’S FUND (UNICEF) ZAMBIA

Wishes to procure services from a qualified Institution

For

Development of a Water Quality Monitoring Protocols for Zambia

SEALED OFFERS SHOULD BE SENT TO:

UNICEF, ZAMBIA

Attention: Bid Opening Unit

UNICEF, UN House, 3rd Floor

Alick Nhata Road, Longacres, Lusaka

IMPORTANT – ESSENTIAL INFORMATION

The reference LRPS//2017/9131836 must be shown on your offer.

THE PROPOSAL FORM MUST BE USED WHEN REPLYING TO THIS INVITATION.

FAILURE TO SUBMIT YOUR BID IN THE ATTACHED PROPOSAL FORM, OR FAILURE

TO COMPLETE THE DETAILS AS REQUESTED, WILL RESULT IN INVALIDATION.

Offers MUST be received by latest 12:00hrs Zambia local time on Friday 9 June, 2017. Proposals

received after the stipulated date and time will be invalidated.

Proposals must be submitted in duplicate, in a securely sealed envelope in accordance with the

Instructions to Bidders within this RFP.

The envelopes must be deposited in the UNICEF tender box located at the reception area UNICEF

offices, 3rd Floor U.N House, Alick Nkhata road, Longacres, Lusaka.

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PROPOSALS WILL ONLY BE ACCEPTED IN THE CURRENCY STATED IN THE

ENCLOSURES TO THE INVITATION. PROPOSALS RECEIVED IN ANY OTHER

CURRENCY WILL BE INVALIDATED.

There shall be a pre-bid meeting at Zambian local time on Friday 2nd June, 2017 at 12hrs local

Zambian time to give bidders an opportunity to clarify matters pertaining to the Request for

Proposal.

A Conference call will be organized. The interested contractors should indicate their interest and

send the telephone number at which they can be contacted to: [email protected] by

Wednesday 31st May, 2017.

THIS REQUEST FOR PROPOSAL HAS BEEN:

Prepared By:

Idah Mangani

Supply Officer

Approved By:

Claudia Melani

OIC Supply Unit

Contact Details for additional information (not for submission of proposals) Email: Htay Htay Aung, Supply Specialist, UNICEF Zambia, [email protected] and Idah

Mangani, Supply Officer.

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TABLE OF CONTENTS

DESCRIPTION PAGE NO.

Cover Pages 1-2

Table of Contents 3

Proposal Form (for completion by Bidders) 4

Section I - Purpose of the Assignment - Terms of Reference 5 – 10

Section II – Evaluation and selection process 11 -14

Section III – Response Format 15 – 16

Section IV – Instruction to Bidders 17 – 20

Instruction to Vendors Annex 1

UNICEF General Terms and Conditions Annex 2

UNICEF Institutional contract for services Annex 3

Page 4: REQUEST FOR PROPOSAL - UNICEF · Idah Mangani Supply Officer ... accordance with the instructions contained in this Invitation to Bid/Request for Proposal. TERMS AND CONDITIONS OF

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PROPOSAL FORM

PROPOSAL FORM must be completed, signed and returned to UNICEF. Bid must be made in

accordance with the instructions contained in this Invitation to Bid/Request for Proposal.

TERMS AND CONDITIONS OF CONTRACT

Any Contract resulting from this RFP shall contain UNICEF’s General Terms and Conditions (as

attached) together with specific terms and conditions as detailed herein.

INFORMATION

Any request for information concerning this invitation, must be forwarded in writing by email or by fax,

to the person who prepared this document, with specific reference to the RFP number.

DECLARATION

The undersigned, having read the Terms and Conditions of LRPS/2017/9131836 set out in the attached

document, hereby offers to supply the goods/services specified in the schedule at the price or prices

quoted, in accordance with the specifications stated and subject to the Terms and Conditions set out or

specified in the document.

Name of authorized representative: ______________________________________

Title: _______________________________________

Signature: _______________________________________

Date: _______________________________________

Supplier Name: _______________________________________

Postal Address: _______________________________________

Telephone No.: _______________________________________

Fax No.: _______________________________________

Email Address: _______________________________________

Validity of Offer (not less than 60 days):____________________________________

Currency of Offer: USD _______________________________________

Please indicate after having read UNICEF Payment & Discount stated under Instructions to Bidders,

which of the following payment terms are offered by you:

10 days 3.0% ____ 15 days 2.5%____ 20 days 2.0%____ 30 days net_____ Other________

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SECTION I. PURPOSE OF THE ASSIGNMENT - TERMS OF REFERENCE

Purpose of Assignment: To review the existing systems for water quality monitoring in Zambia and inform the development of a

comprehensive protocol that shall be utilized for regular water quality monitoring and surveillance

through GRZ structures and budgets.

Background:

The Government of the Republic of Zambia (GRZ), through the Ministry of Health (MOH), Ministry of

Water Development, Sanitation and Environmental Protection (MWDSEP) and the Ministry of Local

Government (MLG) intends to institutionalize regular water quality monitoring (WQM) and surveillance

at both the water resource and household level. In order to actualize this idea, there is need to review the

existing WQM protocols used by different stakeholders and develop a comprehensive WQM protocol1 in

line with Zambia Bureau of Standards ZABS and World Health Organization (WHO) guidelines.

In Zambia 80% of cases presenting at a clinic are preventable and are as a result of poor water quality and

sanitation components (MOH, 2014). Diarrhoea has continued to increase despite the improvement in

water quantity. Cholera, typhoid and dysentery outbreaks have become rife in the country. Zambia has

just experienced an outbreak of cholera covering Lusaka, Copper Belt, Northern and Southern Provinces

that resulted in 1,248 cases with 60 deaths during the first half of 2016. Other water-related diseases like

bilharzia and malaria are reported to be prevalent in communities across the country near water bodies

such as rivers, lakes, wetlands and reservoirs, hence the need to also understand the quality of water

resources.

The GRZ has the policy, legal and institutional frameworks addressing matters of health; water supply

and sanitation; and water resources management and development in the country. However strategies for

water quality monitoring and the vital linkage to health and other societal values at large are not well

understood and executed.

It is expected that this consultancy will produce WQM protocols that will be implemented in a unified

system for regular monitoring of water quality at the source and at consumption points in households or

in institutions such as schools or health facilities (storage / taps, etc) in order to inform decision making

processes to promote relevant approaches contributing to reduce contamination pathways.

Purpose and Objectives:

To develop a relevant WQM system that shall be routinely used by all the responsible line ministries

(MOH, MLG and MWDSEP) and other stakeholders ensuring that water quality monitoring and testing

is conducted regularly and in a sustainable manner to improve water resource quality and water supply

services

Scope of work:

Reporting to the Chief, WASH section or his designate and in close collaboration with MOH and the

other line ministries and institutions, the selected Consultant shall undertake the following:

1 A predefined written procedural method in the design and implementation of experiments.

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1. Conduct an assessment of the existing drinking and water resource quality monitoring and

management practices by the MOH, MLGH, WARMA and other responsible line ministries and

institutions who are Implementing Partners (IPs) at central and decentralized level, including through

field visits.

2. Evaluate the existing water testing equipment used by stakeholders in terms of their reliability,

accuracy, portability, robustness, number of water quality parameters it can measure, easiness to learn

and use, availability of the consumables and reagents in Zambia and the Region.

3. Harmonise the water quality monitoring formats from all stakeholders and formulate/recommend a

monitoring approach with guidelines for water quality monitoring and surveillance

4. Generate evidence to support and inform the water quality monitoring protocol and an effective water

quality data storage, sharing and dissemination – promoting relevant innovations in the process; make

recommendations to adapt the proposed practice in an incremental way, considering that the system

will be rolled-out with national resources.

5. Recommend and specify standard water quality testing kits (looking at local suppliers for

sustainability), consumables and reagents to be used; elaborating the number of water quality

parameters as per the ZABS guidelines that should be monitored and tested at different stages.

6. Design a relevant water quality monitoring protocol with clear specification of roles and

responsibilities, key actors and partners, water quality parameters to be monitored, monitoring

regime, modalities for reporting of information, training / capacity building strategy – in alignment

with the priorities defined by the Government of Zambia. Importantly,

(i) The protocol must include detailed and reliable cost estimates (investments, training,

consumables, roll-out on routine basis, etc) and define which governmental structure will pay

for what according to their respective financial planning.

(ii) The protocol should follow an incremental improvement pathway starting with a system

feasible now with the available resources and capacities; and targeting more elaborate

standards and scales through time.

7. Prepare and facilitate

(i) Inception Report presentation to confirm the existing situation on the ground; discuss the

purpose and methodology of the assignment and share the key informant questionnaire;

(ii) Exit presentation to disseminate the developed water quality monitoring protocols for

Zambia.

Tasks, Deliverables and Timeframe of this Consultancy:

The consultancy will produce the following deliverables:

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Tasks Expected Output Deliverables Timeframe

(Tentative)

Payment

Schedule

1. Inception phase

Study plan, survey

tools, timeframe and

methodology to be

used. Initial

assessment of the

existing water

resource and drinking

WQM and

management practices

and equipment in use.

Inception Report

3 weeks after

signing of the

contract

30%

2. Fieldwork: review existing water quality monitoring protocols used by MOH, WARMA, other line Ministries and IPs

Raw data from

MOH, WARMA,

Line Ministries and

IPs

Report with

preliminary

findings

5 weeks-

According to

planning

defined in

inception report 40%

3. Analyze data and finalize the draft report

Observations and

recommendations for

the WQM protocols

Draft WQM

protocols

2 weeks after

completing

fieldwork

4. Receive consolidated comments from UNICEF, WHO and other stakeholders

Water quality

monitoring protocols

in line with ZABS

and WHO guidelines

- Water Quality monitoring protocols

- Digital copies and raw data

2 weeks after

comments from

UNICEF /

WHO/other

stakeholders 30%

5. Dissemination Workshop

Presentation of the

WQM protocol to the

all stakeholders

invited by MOH

- Power Point Presentation

-

1 week after

presenting the

final WQM

protocols

documents

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Management of the assignment

Throughout the process, the Consultant will closely work in collaboration with MOH, MLG, MWDSEP

and representatives at central, provincial and district level, and ensure participation and their leadership

in the process.

Notably, all the reports will need to be reviewed and validated by a Technical Working Group (TWG)

constituted by the MOH. A dissemination workshop will be organized with key stakeholders of the

WASH and Health Sectors before achievement of the final report.

Payment Schedule

As stated in the deliverable table. The financial proposal shall be provided as a breakdown following the

guidance provided in table 1.

Table 1

SN Description Rate

Quantity

(#Days) Amount (USD)

1 Consultancy Fees

2 DSA

2.1 International travel

2.2 Local travel

2.3 Accommodation

2.4 Others

3 Operational costs

3.1 Communication, printing

3.2 Others

Total Lump Sum

Qualifications and Experience:

The Consultancy firm shall have a team with the proposed expertise requirement as described below;

a) The proposed team should include two (2) senior key member with appropriate expertise and

qualifications;

(i) Proven knowledge of the water quality monitoring systems, establishment of laboratory

management protocols and tools and strategies for strengthening of partnerships.

(ii) Experience in developing water quality \Monitoring protocols

(iii) Extensive work experience (at least 10 years) including demonstrable track record in the

health and WASH sectors in developing countries.

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(iv) Holders of advanced university degree preferably in microbiology, chemistry,

hydrogeology, public health, research methodology and related fields;

(v) Specific experience in designing and conducting field based WASH or health sector

surveys, and developing strategies or guidelines are desired;

b) Leadership: Consultant will identify the team leader for this assignment with experience in the

water quality monitoring systems and strategies for strengthening of partnerships

c) Team hierarchy: as part of the consultancy firm’s submission, provide details and responsibilities

for the different team members to be engaged under this consultancy. Include an organogram with

clear reporting lines and responsibilities.

d) Language: team members must have language proficiency in both spoken and written English.

e) Excellent analytical skills and proven ability to formulate and articulate ideas clearly in English

(writing skills are critical).

f) Experience of having conducted similar exercise for Government or UN preferably with previous

working experience at other sector policy levels.

g) References: the Consultancy firm should provide references from clients for which similar work

has been carried out in the last 2 to 10 years.

General Conditions:

Official travel within the country as required for completing tasks. Travel costs – both in country and

for visits of international team members from outside the duty station – should be specified as part of

the proposed budget and the institution should make own transport arrangements in country for all

staff involved.

No equipment or office supplies will be provided by UNICEF

No access to UNICEF transport

Policy both parties should be aware of:

Under the consultancy agreements, a month is defined as 22 working days and fees are prorated

accordingly. Consultants are not paid for weekends or public holidays.

No contract may commence unless the contract is signed by both UNICEF and the contractor.

All outputs shall be the absolute property of the Government of Republic of Zambia (GRZ) and

UNICEF.

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SECTION II - EVALUATION AND SELECTION PROCESS

A. Introduction

Each proposal shall be evaluated on how well it meets the requirements needs as described in this TOR.

UNICEF reserves the right at any time to reject any or all proposals.

B. Evaluation Stages

To analyze all proposals, UNICEF will organize a committee with expertise in evaluating consulting

services and comprising of UNICEF and Government of Zambia staff with relevant expertise. The

committee will analyze proposals in the following stages:

A. Administrative After the submittal period closes, each proposal received before the deadline is opened and examined to see if it complies with the administrative and format requirements.

B. Technical Technical proposals meeting the administrative requirements are evaluated and scored based on the criteria below. The committee identifies those proposals that meet or exceed the required minimum technical points. Point calculations reflect the averages of the combined scores of all evaluators.

C. Interviews The committee may conduct bidder interviews; bidder responses will be scored. Upon completion of the interviews, the committee may make adjustments to the scores and re-rank the top competitors. The committee may reject all bidders and proposals if none are considered in the best interest of UNICEF in Zambia.

D. Presentation

The prequalified bidders may be requested to make a presentation of their technical proposal

which will form part of the assessment criteria.

E. Scoring The criteria stated under the Weighting Factors and Criteria table below are used in the evaluation of the technical proposal. The technical proposal must attain the minimum score of 45 to pass. Those not attaining the minimum are eliminated from further competition.

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C. Weighting Factors and Criteria

Item Evaluation Criteria Points

Technical Evaluation Criteria

1.0 Overall Response (12Pts)

1.1 Understanding of UNICEF’s and MOH requirement based on RFP

documents. 4

1.2 Understanding of the Consultancy which UNICEF wants to enter based on

the documents. 4

1.3

Understanding of developmental issues within Zambia and UNICEF’s role

in supporting and coordinating with the Government and other

stakeholders.

4

2.0 Company profile and key personnel (40Pts)

2.1 Experience in developing Water Quality Monitoring Protocols 8

2.1 Experience in implementing WQM protocols in regular water quality

monitoring and surveillance 5

2.2 References (at least three with dates, titles, quantity, costs etc.) in the last

two to ten years. 4

2.3 Key personnel with relevant experience and qualification

i) Team leader 5

ii) Team members 5

iii) Personnel profiles 4

2.4 Organogram:

i) Agency 3

ii) Assignment to project 3

iii) Roles, responsibilities and reporting line 3

4.0 Standard Implementation Plan. 4 Pts

5.0 Proposed Methodology and Approach (14 pts)

i) Approach to quality control 6

ii) Approach to time management/meeting delivery dates 4

iii) Approach to status review and progress reports 4

Total Technical Scores (70 Pts)

4.0 Financial Proposal (30Pts)

4.1

Financial Proposal

(Price competitiveness to deliver quality outputs considering distances

travelled)

30

5.0 Grand Total 100Pts

Only proposals which receive a minimum of 45 points under a technical evaluation will be considered

technically compliant.

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During this review, UNICEF may request that clarifications be provided, as part of the technical

proposal.

2.3 EVALUATION OF FINANCIAL PROPOSALS

Commercial Proposal Required Financial Documentation: Bidders are required to submit certain

financial documents for fiscal 2015 and 2016, resulting from investing activities, and beginning and

ending cash balances. The commercial proposal should provide a detailed breakdown of the cost of

each activity proposed for the implementation of the technical proposal.

Note: The currency of the bid shall be in USD. The exchange rate used for evaluation of the tender is

the UN rate of exchange at the opening date of the tenders.

The contract will be a fixed lump sum contract therefore professional fees and all out of pocket

expenses will be part of total price proposal.

Commercial Proposal Evaluation:

The total amount of points allocated for the price component is [30]. The maximum number of points

will be allotted to the lowest price proposal that is opened and compared among those invited

firms/institutions which obtain the threshold points in the evaluation of the technical component. All

other price proposals will receive points in inverse proportion to the lowest price; e.g.:

Max. Score for price proposal * Price of lowest priced proposal

Score for price proposal X = -----------------------------------------------------------------------

Price of proposal X

Note: Minimum qualifying mark for technical proposals is 45. In normal circumstances, only those

offers that score minimum and above points on technical proposals will be considered for commercial

evaluation. However, UNICEF reserves the right to evaluate all commercial offers and/or shortlist

selected suppliers from among those who score minimum and above technical scores.

2.4 FINAL COMPUTING OF PROPOSAL SCORE

Total proposal scores will be consolidated as follows:

Evaluation of proposal Maximum points

Technical evaluation of proposals 70

Cost proposal 30

Total 100

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Final selection and contracts awards shall be made on the basis of the best overall scoring, which would

represent best value to UNICEF in terms of technical responsiveness, merit and price.

SECTION III – RESPONSE FORMAT

NO. DESCRIPTION

1. Structure of the technical proposal

Description of the assigment to demonstrate comprehension of Development of a

Water Quality Monitoring Protocols for Zambia

a) Bidders form duly signed b) Terms of Reference/scope of work

c) Proposed delivery schedules

2. Consultant’s team and responsibilities: a) Team Leader: Educational qualifications and professional experiences including

information on their professional affiliations and certifications, past experience in working

on similar project and assignment and roles on those projects

b) Detailed resume of the proposed team for the assignment giving information about the

following:

i. Title/Designation of each team member proposed for this project and the roles they

will play.

ii. Educational qualifications and professional experiences including information on

their professional affiliations and certifications

iii. Past experience in working on similar project and assignment and their roles on

those projects

3. Project Methodology

- Proposed approache and methodology (including indicators and tools)

- Proposed sampling strategies and sample size calculations

- Proposed Implementation Plan, (How, Who, What, Where, When?)

- Proposed data analysis plan linked with proposed methodology

- Assessment of direct/peripheral risks/problems and methods to prevent,

minimize and manage these

The methodology must show clearly all activities that the organization will adopt

to achieve the objectives

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4. Bidder’s Corporate Profile

- Submit Corporate Brochures

- Financial Statements for the two previous years if available: The Income Statement,

Balance Sheet and The Statement of Cash Flows

5. - Experience and Expertise Expertise in Development of a Water Quality Monitoring Protocols for Zambia software and data use

Established strong track records of providing such systems to Governments

.

Demonstrated experience in undertaking similar tasks in the sector, country, region

- Provision of at least 3 references from clients for whom the bidder has carried out

similar work

SECTION IV: INSTRUCTIONS TO BIDDERS

1 MARKING AND RETURNING PROPOSALS

1.1 SEALED PROPOSALS must be despatched to arrive at the UNICEF office indicated NO LATER

THAN 12:00HRS ZAMBIA LOCAL TIME on 9 June 2017. Proposals received in any manner other

than as outlined in clauses 1.3 to 1.5, will be INVALIDATED.

1.2 Proposals shall be submitted in duplicate, in English, and shall be sealed in 1 outer and 2 inner

envelopes and all envelopes shall indicate the bidder’s name and address. The outer envelope shall be

addressed as follows:

Attention: Bid Opening Unit

UNICEF, UN House, 3rd Floor

Alick Nhata Road, Longacres, Lusaka

LRPS/2017/9131836

DUE: ON 9 June 2017

1.3 The first inner envelope shall be marked Technical Proposal and addressed in the same manner

as the outer envelope, and shall contain the following documentation:

(a) The proposed methodology/strategy for completion of the work as detailed in the Terms of Reference

Section II B and any other technical information that is relevant to the requirement.

1.4 The 2nd inner envelope shall be marked Price Proposal and addressed in the same manner as the

outer envelope, and shall contain the following documentation:

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(a) Bidder registration/incorporation documents;

(b) Financial Statements for 2015 and 2016: The Income Statement, Balance Sheet and the Statement of

Cash Flows

(c) Price.

1.5 The Price Proposal must cover all the services to be provided, and must itemise the following:

(a) An all-inclusive rate per person/day (including honorarium and living expenses) for each

proposed team member to be assigned to the project in the field and a rate for his/her work at the

home office, if any;

(b) An all-inclusive amount for any travel related expenses (indicating the number of trips required

by each team member);

(c) Other costs, if any, indicating nature and breakdown;

(d) A summary of the total cost for the proposed services, excluding taxes from which UNICEF is

exempt and as outlined in clause 15 of these Instructions and in clause 5 of the General Terms

and Conditions;

(e) A proposed schedule of payments, all of which must be expressed and will be affected in the

currency of the tender USD). The proposal shall reflect the payment terms as describe under

Section I, page 7.

1.6 Information which the bidder considers to be proprietary should be clearly marked as such. All

information provided by the bidder will be treated as confidential and used for UNICEF internal purposes

only.

2 TIME FOR RECEIVING PROPOSALS

2.1 Sealed Proposals received prior to the stated closing time and date will be kept unopened. The Officer

of the Bid Opening Unit will open Proposals when the specified time has arrived and no Proposal received

thereafter will be considered.

2.2 UNICEF will accept no responsibility for the premature opening of a Proposal which is not properly

addressed or identified.

2.3 Modification by fax of sealed Proposals already submitted in a sealed envelope will be considered if

received prior to the closing time and date.

3 PUBLIC OPENING OF PROPOSALS

3.1 Due to the nature of the tender there will not be any public opening of the Tender.

4 REQUEST FOR INFORMATION

4.1 Any request for information regarding the specifications should be forwarded to the Procurement

Officer who VERIFIED the Bid.

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5 CORRECTIONS

5.1 Erasures or other corrections in the Proposal must be explained and the signature of the Bidder shown

alongside.

6 MODIFICATION AND WITHDRAWAL

6.1 All changes to a Proposal must be received prior to the closing time and date. It must be clearly

indicated that it is a modification and supersedes the earlier Proposal, or state the changes from the

original Proposal.

6.2 Proposals may be withdrawn on written or faxed request received from Bidders prior to the opening

time and date. Negligence on the part of the Bidder confers no right for the withdrawal of the Proposal

after it has been opened.

7 VALIDITY OF PROPOSALS

7.1 Proposals should be valid for a period of not less than 90 days after RFP opening, unless otherwise

specified in the Specific Terms and Conditions. Bidders are requested to indicate the validity period of

their Proposal, as UNICEF may award additional contracts against the lowest acceptable proposal if

requests for identical services are received during the Proposal validity period. UNICEF may also request

the validity period to be extended.

8 DISCOUNTS

8.1 Discounts on faster payment are acceptable to UNICEF. Time in connection with discounts offered

will be computed from the date of receipt at UNICEF office of FULLY PAYMENT DOCUMENTATION

as specified in the Contracts. Any discounts for any reason other than those mentioned on the RFP Form

must be stated on the Proposal.

9 QUALITY ASSURANCE

9.1 If the Bidder is already certified, or in the process of being ISO 9001/9002/BS certified, this should

be clearly indicated in the Proposal and a copy of the Certificate attached to the Bid.

10 RIGHTS OF UNICEF

10.1 UNICEF reserves the right to INVALIDATE any Proposal for reasons mentioned above, and, unless

otherwise specified by UNICEF or by the Bidder, to accept any item in the Proposal.

10.2 UNICEF reserves the right to INVALIDATE any Proposal received from a Bidder who, in the

opinion of UNICEF, is not in a position to perform the contract.

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11 EVALUATION OF PROPOSALS

11.1 Following closure of the RFP, proposals will be evaluated by a UNICEF evaluation team to assess

their merits. The evaluation will be restricted to the contents of the proposals, bidder profile, relevant

experience, client list, financial status and price proposal.

11.2 A 2 stage procedure will be utilised in evaluating proposals, with evaluation of the Technical

Proposal being completed prior to any evaluation of the Price Proposal. Technical Proposals will be

evaluated for compliance with the mandatory requirements of the RFP.

11.3 The Technical Proposal has a total possible value of 70 points. Technical Proposals receiving 57

points or higher, will be considered technically responsive and the Price Proposal will be opened.

Proposals which are considered non technically compliant and non-responsive, will not be given further

consideration.

11.4 The total number of points allocated for the Price Proposal is 30. The maximum number of points

will be allocated to the lowest price proposal that is opened and compared among those bidders which

obtain the threshold points in the evaluation of the Technical Proposals. All other Price Proposals shall

receive points in inverse proportion to the lowest price.

12 AWARD/ADJUDICATION OF PROPOSALS

12.1 The final selection of the most responsive proposals will be based on the best proposal overall, in

terms of technical score and price. UNICEF reserves the right to make multiple arrangements for any

goods/services where, in the opinion of UNICEF, the lowest acceptable Bidder cannot fully meet the

delivery requirements or if it is deemed to be in UNICEF’s best interest to do so. Any arrangement under

this condition will be made on the basis of the lowest, second lowest and third lowest, etc. bid which

meets all the requirements in paragraph 11.1 above.

13 ERROR IN PROPOSAL

13.1 Bidders are expected to examine all Schedules and all Instructions pertaining to the RFP. Failure to

do so will be at Bidders own risk. In case of errors in the extension price, unit price shall govern.

14 RFP TERMS AND CONDITIONS

14.1 This RFP and any responses thereto, shall be the property of UNICEF. In submitting a proposal, the

bidder acknowledges that UNICEF reserves the right to:

(a) Visit and inspect the bidder’s premises; (b) Contact any/all referees provided; (c) Request additional supporting or supplementary information; (d) Arrange interviews with the proposed project team/consultants; (e) Reject any/all of the proposals submitted; (f) Accept any proposals in whole or in part; (g) Negotiate with the most favorable bidder;

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(h) Award contracts to more than 1 bidder, as UNICEF considers to be in its best interests.

14.2 Bidders shall bear all costs associated with the preparation and submission of proposals, and

UNICEF shall not be responsible for these costs, irrespective of the outcome of the bidding process.

Annex II - UNICEF GENERAL TERMS AND CONDITIONS

1. ACKNOWLEDGMENT COPY

Signing and returning the acknowledgment copy of a contract issued by UNICEF or beginning work

under that contract shall constitute acceptance of a binding agreement between UNICEF and the

Contractor.

2. DELIVERY DATE

Delivery Date to be understood as the time the contract work is completed at the location indicated under

Delivery Terms.

3. PAYMENT TERMS

(a) UNICEF shall, unless otherwise specified in the contract, make payment within 30 days of receipt

of the Contractor's invoice which is issued only upon UNICEF's acceptance of the work specified in the

contract.

(b) Payment against the invoice referred to above will reflect any discount shown under the payment

terms provided payment is made within the period shown in the payment terms of the contract.

(c) The prices shown in the contract cannot be increased except by express written agreement by

UNICEF.

4. LIMITATION OF EXPENDITURE

No increase in the total liability to UNICEF or in the price of the work resulting from design changes,

modifications, or interpretations of the statement of work will be authorized or paid to the contractor

unless such changes have been approved by the contracting authority through an amendment to this

contract prior to incorporation in the work.

5. TAX EXEMPTION

Section 7 of the Convention on the Privileges and Immunities of the United Nations provides, inter alia,

that the UN, including its subsidiary organs, is exempt from all direct taxes and is exempt from customs

duties in respect of articles imported or exported for its official use. Accordingly, the Vendor authorizes

UNICEF to deduct from the Vendor's invoice any amount representing such taxes or duties charged by

the Vendor to UNICEF. Payment of such corrected invoice amount shall constitute full payment by

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UNICEF. In the event any taxing authority refuses to recognize the UN exemption from such taxes, the

Vendor shall immediately consult with UNICEF to determine a mutually acceptable procedure.

Accordingly, the Contractor authorizes UNICEF to deduct from the Contractor's invoice any amount

representing such taxes, duties, or charges, unless the Contractor has consulted with UNICEF before the

payment thereof and UNICEF has, in each instance, specifically authorized the Contractor to pay such

taxes, duties or charges under protest. In that event, the Contractor shall provide UNICEF with written

evidence that payment of such taxes, duties or charges has been made and appropriately authorized.

6. LEGAL STATUS.

The Contractor shall be considered as having the legal status of an independent contractor vis-a-vis

UNICEF. The Contractor's personnel and sub-contractors shall not be considered in any respect as being

the employees or agents of UNICEF.

7. CONTRACTOR'S RESPONSIBILITY FOR EMPLOYEES

The Contractor shall be responsible for the professional and technical competence of its employees and

will select, for work under this Contract, reliable individuals who will perform effectively in the

implementation of the Contract, respect the local customs and conform to a high standard of moral and

ethical conduct.

8. INDEMNIFICATION

The Contractor shall indemnify, hold and save harmless and defend, at its own expense, UNICEF, its

officials, agents, servants and employees, from and against all suits, claims, demands and liability of any

nature or kind, including their costs and expenses, arising out of the acts or omissions of the Contractor

or its employees or sub-contractors in the performance of this Contract. This provision shall extend, inter

alia, to claims and liability in the nature of workmen's compensation, product liability and liability arising

out of the use of patented inventions or devices, copyrighted material or other intellectual property by the

Contractor, its employees, officers, agents, servants or sub-contractors. The obligations under this Article

do not lapse upon termination of this Contract.

9. INSURANCE AND LIABILITIES TO THIRD PARTIES

(a) The Contractor shall provide and thereafter maintain insurance against all risks in respect of its

property and any equipment used for the execution of this Contract.

(b) The Contractor shall provide and thereafter maintain all appropriate workmen's compensation and

liability insurance, or its equivalent, with respect to its employees to cover claims for death, bodily injury

or damage to property arising from the execution of this Contract. The Contractor represents that the

liability insurance includes sub-contractors.

(c) The Contractor shall also provide and thereafter maintain liability insurance in an adequate amount

to cover third party claims for death or bodily injury, or loss of or damage to property, arising from or in

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connection with the provision of work under this Contract or the operation of any vehicles, boats,

airplanes or other equipment owned or leased by the Contractor or its agents, servants, employees or sub-

contractors performing work or services in connection with this Contract.

(d) Except for the workmen's compensation insurance, the insurance policies under this Article shall:

(i) name UNICEF as additional insured;

(iii) include a waiver of subrogation of the Contractor's rights to the insurance carrier against

UNICEF;

(iv) provide that UNICEF shall receive thirty (30) days written notice from the insurers prior

to any cancellation or change of coverage.

(v) The Contractor shall, upon request, provide UNICEF with satisfactory evidence of the

insurance required under this Article.

10. SOURCE OF INSTRUCTIONS

The Contractor shall neither seek nor accept instructions from any authority external to UNICEF in

connection with the performance of its services under this Contract. The Contractor shall refrain from

any action which may adversely affect UNICEF or the United Nations and shall fulfil its commitments

with the fullest regard to the interests of UNICEF.

11. ENCUMBRANCES/LIENS

The Contractor shall not cause or permit any lien, attachment or other encumbrance by any person to be

placed on file or to remain on file in any public office or on file with UNICEF against any monies due or

to become due for any work done or materials furnished under this Contract, or by reason of any other

claim or demand against the Contractor.

12. TITLE TO EQUIPMENT

Title to any equipment and supplies which may be furnished by UNICEF shall rest with UNICEF and

any such equipment shall be returned to UNICEF at the conclusion of this Contract or when no longer

needed by the Contractor. Such equipment when returned to UNICEF shall be in the same condition as

when delivered to the Contractor, subject to normal wear and tear.

13. COPYRIGHT, PATENTS AND OTHER PROPRIETARY RIGHTS

UNICEF shall be entitled to all intellectual property and other proprietary rights including but not limited

to patents, copyrights and trademarks, with regard to documents and other materials which bear a direct

relation to or are prepared or collected in consequence or in the course of the execution of this contract.

At UNICEF's request, the Contractor shall take all necessary steps, execute all necessary documents and

generally assist in securing such proprietary rights and transferring them to the UNICEF in compliance

with the requirements of the applicable law.

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14. CONFIDENTIAL NATURE OF DOCUMENTS

(a) All maps, drawings, photographs, mosaics, plans, reports, recommendations, estimates,

documents and all other data compiled by or received by the Contractor under this Contract shall be the

property of UNICEF, shall be treated as confidential and shall be delivered only to the UN authorized

officials on completion of work under this Contract.

(b) The Contractor may not communicate any time to any other person, Government or authority

external to UNICEF, any information known to it by reason of its association with UNICEF which has

not been made public except with the authorization of the UNICEF; nor shall the Contractor at any time

use such information to private advantage. These obligations do not lapse upon termination of this

Contract with UNICEF.

15. FORCE MAJEURE; OTHER CHANGES IN CONDITIONS

(a) In the event of and as soon as possible after the occurrence of any cause constituting force majeure,

the Contractor shall give notice and full particulars in writing to UNICEF of such occurrence or change

if the Contractor is thereby rendered unable, wholly or in part, to perform its obligations and meet its

responsibilities under this Contract. The Contractor shall also notify UNICEF of any other changes in

conditions or the occurrence of any event which interferes or threatens to interfere with its performance

of the Contract. On receipt of the notice required under this Article, UNICEF shall take such action as,

in its sole discretion, it considers to be appropriate or necessary in the circumstances, including the

granting to the Contractor of a reasonable extension of time in which to perform its obligations under the

Contract.

(b) If the Contractor is rendered permanently unable, wholly, or in part, by reason of force majeure

to perform its obligations and meet its responsibilities under this Contract, UNICEF shall have the right

to suspend or terminate this Contract on the same terms and conditions as are provided for in Article 16,

'Termination', except that the period of notice shall be seven (7) days instead of thirty (30) days.

(c) Force majeure as used in this Article means acts of God, war (whether declared or not), invasion,

revolution, insurrection or other acts of a similar nature or force.

16. TERMINATION

If the Contractor fails to deliver any or all of the deliverables within the time period(s) specified in the

contract, or fails to perform any of the terms, conditions, or obligations of the contract, or should the

Contractor be adjudged bankrupt, or be liquidated or become insolvent, or should the contractor make an

assignment for the benefit of its creditors, or should a Receiver be appointed on account of the insolvency

of the contractor, UNICEF may, without prejudice to any other right or remedy it may have under the

terms of these conditions, terminate the Contract, forthwith, in whole or in part, upon thirty (30) days

notice to the Contractor.

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UNICEF reserves the right to terminate without cause this Contract at any time upon thirty (30) days prior

written notice to the Contractor, in which case UNICEF shall reimburse the Contractor for all reasonable

costs incurred by the Contractor prior to receipt of the notice of termination.

In the event of any termination no payment shall be due from UNICEF to the Contractor except for work

and services satisfactorily performed in conformity with the express terms of this contract.

Upon the giving of such notice, the Contractor shall have no claim for any further payment, but shall

remain liable to UNICEF for reasonable loss or damage which may be suffered by UNICEF for reason of

the default. The Contractor shall not be liable for any loss or damage if the failure to perform the contract

arises out of force majeure.

Upon termination of the contract, UNICEF may require the contractor to deliver any finished work which

has not been delivered and accepted, prior to such termination and any materials or work-in-process

related specifically to this contract. Subject to the deduction of any claim UNICEF may have arising out

of this contract or termination, UNICEF will pay the value of all such finished work delivered and

accepted by UNICEF.

The initiation of arbitral proceedings in accordance with Article 22 'Settlement of Disputes' below shall

not be deemed a termination of this Contract.

17. SUB-CONTRACTING

In the event the Contractor requires the services of subcontractors, the Contractor shall obtain the prior

written approval and clearance of UNICEF for all sub-contractors. The approval of UNICEF of a sub-

contractor shall not relieve the Contractor of any of its obligations under this Contract. The terms of any

sub-contract shall be subject to and in conformity with the provisions of this Contract.

18. ASSIGNMENT AND INSOLVENCY

a. The Contractor shall not, except after obtaining the written consent of UNICEF, assign, transfer,

pledge or make other dispositions of the Contract, or any part thereof, of the Contractor's rights or

obligations under the Contract.

b. Should the Contractor become insolvent or should control of the Contractor change by virtue

of insolvency, UNICEF may, without prejudice to any other rights or remedies, terminate the Contract by

giving the Contractor written notice of termination.

19. USE OF UNITED NATIONS AND UNICEF NAME AND EMBLEM

The Contractor shall not use the name, emblem or official seal of the United Nations or UNICEF or any

abbreviation of these names for any purpose.

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20. OFFICIALS NOT TO BENEFIT

The Contractor warrants that no official of UNICEF or the United Nations has received or will be offered

by the Contractor any direct or indirect benefit arising from this Contract or the award thereof. The

Contractor agrees that breach of this provision is a breach of an essential term of the Contract.

21. PROHIBITION ON ADVERTISING

The Contractor shall not advertise or otherwise make public that the Vendor is furnishing goods or

services to UNICEF without specific permission of UNICEF.

22. SETTLEMENT OF DISPUTES

Amicable Settlement

The Parties shall use their best efforts to settle amicably any dispute, controversy or claim arising out of,

or relating to this Contract or the breach, termination or invalidity thereof. Where the parties wish to seek

such an amicable settlement through conciliation, the conciliation shall take place in accordance with the

UNCITRAL Conciliation Rules then obtaining, or according to such other procedure as may be agreed

between the parties.

Arbitration

Any dispute, controversy or claim between the Parties arising out of this Contract or the breach,

termination or invalidity thereof, unless settled amicably under the preceding paragraph of this Article

within sixty (60) days after receipt by one Party or the other Party's request for such amicable settlement,

shall be referred by either Party to arbitration in accordance with the UNCITRAL Arbitration Rules then

obtaining. The arbitral tribunal shall have no authority to award punitive damages. In addition, the arbitral

tribunal shall have no authority to award interest in excess of six percent (6%) and any such interest shall

be simple interest only. The Parties shall be bound by any arbitration award rendered as a result of such

arbitration as the final adjudication of any such controversy, claim or dispute.

23. PRIVILEGES AND IMMUNITIES

The privileges and immunities of the UN, including its subsidiary organs, are not waived.

24. CHILD LABOUR

UNICEF fully subscribes to the Convention on the Rights of the Child and draws the attention of potential

suppliers to Article 32 of the Convention which inter alia requires that a child shall be protected from

performing any work that is likely to be hazardous or to interfere with the child's education, or to be

harmful to the child's health or physical, mental, spiritual, moral or social development.

25. ANTI-PERSONNEL MINES

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UNICEF supports an international ban on the manufacture of anti-personnel mines. Anti-personnel mines

have killed and maimed thousands of people, of whom a large proportion are children and women. Anti-

personnel mines present a serious obstacle to the return of populations displaced from their residences by

fighting around their villages and homes. UNICEF has, therefore, decided not to purchase products from

companies that sell or manufacture anti-personnel mines or their components.

26. AUTHORITY TO MODIFY

No modification or change in this Contract, no waiver of any of its provisions or any additional contractual

relationship of any kind with the Contractor shall be valid and enforceable against UNICEF unless

provided by an amendment to this Contract signed by the authorized official of UNICEF.

27. REPLACEMENT OF PERSONNEL

UNICEF reserves the right to request the Contractor to replace the assigned personnel if they are not

performing to a level that UNICEF considers satisfactory. After written notification, the Contractor will

provide curriculum vitae of appropriate candidates within three (3) working days for UNICEF review and

approval. The Contractor must replace the unsatisfactory personnel within seven (7) working days of

UNICEF's selection.

If one or more key personnel become unavailable, for any reason, for work under the contract, the

Contractor shall (i) notify the project authority at least fourteen (14) days in advance, and (ii) obtain the

project authority's approval prior to making any substitution of key personnel. Key personnel are

designated as follows:

(a) Personnel identified in the proposal as key individuals (as a minimum, partners, managers, senior

auditors) to be assigned for participation in the performance of the contract.

(b) Personnel whose resumes were submitted with the proposal; and

(c) Individuals who are designated as key personnel by agreement of the Contractor and UNICEF during

negotiations.

In notifying the project authority, the Contractor shall provide an explanation of circumstances

necessitating the proposed replacement(s) and submit justification and qualification of replacement

personnel in sufficient detail to permit evaluation of the impact on the engagement.

Acceptance of a replacement person by the project authority shall not relieve the Contractor from

responsibility for failure to meet the requirements of the contract.

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Annex III - UNICEF CONTRACTUAL PROVISIONS FOR SERVICES

THIS CONTRACT FOR [SCOPE OF WORK] is made on [DATE].

BETWEEN: UNICEF, THE UNITED NATIONS CHILDREN'S FUND ("UNICEF"), an international

inter-governmental organisation established by the General Assembly of the United Nations by resolution

No. 57(1) of 11 December 1946 as a subsidiary organ of the United Nations, having its headquarters at

UNICEF House, Three United Nations Plaza, New York, New York, 10017, U.S.A. and having an office

at Oceanvej 10-12,DK-2150 Nordhavn Copenhagen, Denmark.

AND: [COMPLETE COMPANY NAME], a corporation organised and existing under the laws of

[COUNTRY] and having its principal offices at [ADDRESS] (the "Contractor"); UNICEF and the

Contractor are hereinafter collectively referred to as the "Parties".

WHEREAS:

A. UNICEF, in accordance with its Charter and Mission Statement, works with governments, civil society

organisations and other partners in more than one hundred and sixty countries to advance children's rights

to survival, protection, development and participation, and in doing so is guided by the Convention on

the Rights of the Child.

B. UNICEF wishes to procure [SCOPE OF WORK] as described in the Contract.

C. By Request for Proposal for Services (RFPS) No. [INSERT RFPS NO.], dated [DATE], UNICEF

invited proposals for the provision of [SCOPE OF WORK]; By proposal [PROPOSAL NO.] dated

[DATE], the Contractor responded to Request for Proposal for Services No. [INSERT RFPS NO.],

representing that it is qualified, capable and willing to provide the required [SCOPE OF WORK].

[OR]

C. The Contractor, through quotation No. [INSERT QUOTATION NO.] / [LETTER/E-MAIL

addressed to UNICEF] dated [DATE], represents that it is qualified, capable and willing to provide the

required [SCOPE OF WORK].

UNICEF wishes to engage the Contractor to undertake the work, all on the terms and conditions set forth

in this Contract; and the Contractor represents that it is willing to carry out the work on the same terms

and conditions.

NOW, THEREFORE, the Parties hereto mutually agree as follows:

Contract Documents

1. This document and the offer, submitted by [COMPLETE COMPANY NAME] in the form of a letter

addressed to UNICEF dated [DATE], constitute the entire Contract (herein referred to as "the Contract"

or "this Contract") between UNICEF and the Contractor.

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The Contract documents are to be taken as complementary of one another, but in case of ambiguities,

discrepancies or inconsistencies among contractual provisions, the Contract shall be interpreted on the

basis of the following order of priority:

a) this document

b) the Request for Proposal RFPS-DAN-[INSERT RFP NO.]

c) the RFPS Proposal submitted by [CONTRACTOR]

In relation to any ambiguities, discrepancies or inconsistencies among the Scope of Work of the Contract,

the following order shall prevail:

a) this document

b) the RFPS Proposal submitted by [CONTRACTOR]

c) the Request for Proposal RFPS-DAN-[INSERT RFPS NO.]

2. The Contract represents the entire and integrated agreement of the Parties with regard to the subject

matter hereof and supersedes all prior agreements, negotiations and representations, either written or oral.

Term of Contract

3. From the Effective Date of the Contract, i.e. [DATE], the Contract shall remain in force until [DATE],

by which date the Contractor is required to have fulfilled all of its obligations unless earlier terminated in

accordance with the terms of the Contract.

Project Authority

4. UNICEF and the Contractor shall each nominate a Project Authority who shall be responsible for the

day-to-day liaison and management of the Contract.

Specifications and Deliverables

5. The Contractor shall be responsible to complete the work as described in the description of the

[SCOPE OF WORK]. The Contractor shall perform its obligations under this Contract with due

diligence and efficiency and in conformity with sound professional practices.

6. Delivery Date

Delivery Date is to be understood as the time each work assignment is completed at the location indicated

for delivery.

Price

7. The total price for the work will be in accordance with the proposal as evidenced by the UNICEF

Project Authority (the "Price").

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8. The Contractor shall not perform any work or services or provide equipment, products, materials or

supplies which may result in the Price being exceeded without a prior written amendment of the Contract.

Inspection and Acceptance

9. UNICEF shall have a reasonable time after completion of the work to inspect performance of the work

and to reject and refuse acceptance of services not conforming to the Contract. Payment for services

pursuant to the Contract shall not be deemed an acceptance of the services.

Payment Terms

10. UNICEF shall, on fulfillment of the delivery terms, make payment within 30 days of receipt of

Contractor's invoice for the services.

[OR]

10. Payment against the Contractor's invoice will reflect a discount of [PERCENTAGE] provided

payment is made within [NUMBER OF DAYS] from the date of receipt of the Contractor's invoice by

UNICEF or acceptance of the services by UNICEF, whichever is later.

11. UNICEF shall promptly notify the Contractor of any dispute of discrepancy in the content or form of

the invoice. The value of such disputed items as per the Contract shall be deducted from the invoice(s)

in which they appear and the balance will be processed for payment. UNICEF and the Contractor shall

consult in good faith to promptly resolve any dispute with respect to any invoice or portion thereof.

Contractor's Personnel

12. The Contractor shall be fully responsible for all work performed by its employees, agents, servants

and sub-Contractor under the Contract and shall only select individuals who are professionally and

technically competent to perform the work, with appropriate training as may be required. The Contractor

shall take all reasonable measures to ensure that all personnel conform to the highest standards of moral

and ethical conduct and that they respect local customs which are not otherwise inconsistent with the

Contractor's responsibilities under the Contract.

13. [INSERT AS APPLICABLE: The Contractor shall not assign any person to perform any managerial

or supervisory function under this Contract unless UNICEF has given its prior written approval to the

selection of such person]. The Contractor shall ensure that all personnel engaged to perform work under

this Contract are medically fit to perform the work and adequately covered by insurance for any work

related illness, injury, disability or death. [INSERT AS APPLICABLE: The Contractor shall submit

proof of such insurance satisfactory to UNICEF before commencing any work under this Contract].

14. UNICEF shall not be liable for any action, omission, negligence or misconduct of the Contractor's

employees, officers, agents, servants and sub-Contractor, nor for any insurance coverage which may be

necessary or desirable for the purpose of this Contract, nor for any costs, expenses or claims associated

with any illness, injury, disability or death of such personnel performing work under this Contract.

Late Delivery

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15. Without limiting any other rights or obligations of the parties hereunder, if the Contractor will be

unable to deliver the services by the delivery date stipulated in the Contract, the Contractor shall (i)

immediately consult with UNICEF to determine the most expeditious means for delivering the services

and (ii) take necessary action to expedite completion of service, at the Contractor's cost, if reasonably so

requested by UNICEF.

16. No grant of time to the Contractor to cure a default hereunder, nor any delay or failure by UNICEF

to exercise any other right or remedy available to the United Nations under this Contract, shall be deemed

to prejudice any rights or remedies available to UNICEF under this Contract or constitute a waiver thereof.

Rights of UNICEF - Liquidated Damages

17. In case of failure by the Contractor to perform under the terms and conditions of this Contract,

UNICEF may, after giving the Contractor reasonable notice to perform and without prejudice to any other

rights or remedies, exercise one or more of the following rights:

a) Procure all or part of the services from other sources, in which event UNICEF may hold the Contractor

responsible for any excess cost occasioned thereby. In exercising such rights UNICEF shall mitigate its

damages in good faith.

b) Refuse to accept delivery of all or part of the service

c) Terminate the Contract without any liability for termination charges or any other liability of any kind

to UNICEF

d) For late delivery of services or for services which do not meet UNICEF terms of reference/statement

of work and are therefore rejected by UNICEF, claim liquidated damages from the Contractor and deduct

0.5% of the value of the services pursuant to an invoice per additional day of delay, up to a maximum of

10% of the value of the invoice. The payment or deduction of such liquidated damages shall not relieve

the Contractor from any of its obligations or liabilities pursuant to the Contract.

General Provisions

18. Any notice, request or consent required or permitted to be given or made pursuant to this Contract

will be in writing, and addressed and sent by registered mail or confirmed facsimile transmission as

follows:

If to UNICEF:

UNICEF Zambia office, 3rd Floor U.N House

Alick Nkhata road, Longacres, Lusaka Zambia

Attention: [UNICEF CONTACT NAME]

Telephone: (+45) 45 33 55 00

Fax: (+45) 35 26 94 21

E-mail: [INSERT E-MAIL ADDRESS]

If to the Contractor:

[COMPLETE COMPANY NAME]

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[ADDRESS]

Attention: [CONTACT NAME]

Telephone: [INSERT DETAILS]

Fax: [INSERT DETAILS]

E-mail: [INSERT DETAILS]

19. Notices will be deemed to be effective as follows: in the case of registered mail, seven (07) days after

posting; in the case of facsimiles, twenty four (24) hours following confirmed transmission.

20. Nothing contained in the Contract shall be construed as establishing a relation of master and servant

or of principal and agent between the Parties or any of them.

21. The Contract may be altered, modified or amended only by written instrument duly executed by all

Parties.

Effective Date

22. This Contract shall become effective as of [DATE] when both Parties have signed the Contract.

Unethical Behaviour

23. UNICEF strictly enforces a policy of zero tolerance concerning unethical, unprofessional or

fraudulent acts of UNICEF Contractor. Accordingly, any registered company that is found to have

undertaken unethical, unprofessional or fraudulent activities will be suspended or forbidden from

continuing business relations with UNICEF.

Corrupt and Fraudulent Practices

24. UNICEF requires that all Contractor associated with this Contract observe the highest standard of

ethics during procurement and execution of the work. In pursuance of this policy UNICEF

(a) Defines for the purpose of this provision the terms set forth as follows:

(i) Corrupt practice means the offering, giving, receiving or soliciting of anything of value to influence

the action of a public official in the procurement process or in the execution of a Contract, and

(ii) Fraudulent practice means a misrepresentation of facts in order to influence a procurement process or

the execution of a Contract to the detriment of the client, and includes collusive practice among bidders

(prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and

to deprive the client of the benefits of free and open competition;

(b) Will reject a proposal for award if it determines that the selected Contractor has engaged in any corrupt

or fraudulent practices in competing for the Contract in question;

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(c) Will declare a Contractor ineligible, either indefinitely or for a stated period of time, to be awarded a

UNICEF-financed Contract if at any time it determines that it has engaged in any corrupt or fraudulent

practices in competing for, or in executing a UNICEF-financed Contract.

Guidelines on Gifts and Hospitality

25. Contractor shall not offer gifts or hospitality to UNICEF staff members. Recreational trips to sporting

or cultural events, theme parks or offers of holidays, transportation, or invitations to extravagant lunches

or dinners are also prohibited.

Disclosure of Sanctions or Temporary Suspension

26. The Contractor should not be suspended, debarred, or otherwise identified as ineligible by any

organization within the World Bank Group or any other International or UN Organization. The Contractor

is therefore required to disclose to UNICEF whether its company, or any of its affiliates, is subject to any

sanction or temporary suspension imposed by the World Bank Group or any other International or UN

Organisation at the time of execution of this Contract and throughout the duration of the Contract period.

The Contractor recognises that a breach of this provision will entitle UNICEF to terminate its supply

Contract with the Contractor.