MATTHEW BURFORD1407 Bellevue Way NE, Apartment B Bellevue, WA 98004 919.906.0147

mtjburford@gmail.com http://www.linkedin.com/pub/7/93b/49

SYSTEM ADMINISTRATOR

Talented deployment, integration and maintenance of agile, sustainable Linux installations

Highly skilled Linux system administration and direct customer support including every aspect of server provisioning, production, maintenance, and deep automated scaling. Master of streamlining operating systems, building, configuring and maintaining applications and services. Excellent problem solving skills and a firm grasp of best practices for implementing and optimizing open source technology.

Areas of Expertise Linux Server Administration, RHN Satellite Redhat Enterprize Linux MySQL, Oracle, MariaDB CENTOS, Debian and UBUNTU Linux JBOSS / WSO2 KVM, RHEV and XEN virtualization Server Architecture SAN / NAS Storage Technologies RHCE RHCSA Performance tuning and monitoring Salesforce CRM Technical Support & Problem Solving Account & Client Relationship

Management

PROFESSIONAL EXPERIENCE

The Boeing Company Seattle, WA July 2014 – PresentBoeing is the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems.Sr. Linux System AdministratorDeploying, configuring and maintaining Linux Servers and simulation software.

Simulation enablement and support via Websphere MQ, Oracle, JBOSS, tomcat, apache as well as wso2 MQ, MB, and AS

On premises and virtualized (VMWARE and AWS EC2) infrastructure deployment and support

DevOps simulation runs and integration effort enablement Software stack functional SME for efforts involving other teams that want to

integrate or utilize the software stack that we employ to facilitate our simulations Troubleshooting network issues, backtracing parsing errors, poring through server

logs, JBOSS and Tomcat logs, identifying storage related wait conditions, and basic server administration, provisioning, etc...

Nagios Installation file updates, query scripting for monitoring and reporting Validation/testing, break/fix and assisting cross functional teams by insuring that our

systems are healthy, available and modular enough to add even more complexity.

Remote Learner Waynesboro, VA October 2012 – August 2013Remote Learner provides cloud-based web hosting and support coupled with Full Service E-learning Solutions, Training and instructional design.Systems Specialist (RHEL)At Remote Learner I was involved in a long term project to migrate hosted sites from physical to virtual instances on RHEL hypervisors managed by RHEV and RHN satellite. In addition to that I assisted with escalated cases and provided customer support for OS, database and application issues. Most of my time was split between platform issues and client support issues as well as research and implementation for improving our current deployments.

Red Hat Raleigh, NC February 2011 – July 2012With FY2012 revenues over U.S. $1 billion, Red Hat is the world's leading provider of open source solutionsFrontline Technical Support EngineerProvide outstanding technical support for customer issues primarily via web and phone including troubleshooting, performance/ configuration tuning, identifying bugs, or recovering a broken system. Whether I solved the issue myself, or I triaged critical items to engineers with more expertise, I liked being able to finish out a work day knowing that I helped one person or an entire company

Troubleshooting of Red Hat Enterprise Linux and layered products -- including Red Hat Cluster Suite, Red Hat Satellite, Red Hat Proxy, etc.

Diagnostics to research and resolve customer issues quickly and effectively. Collaborate with in-house engineers and developers to drive creative solutions and

improve customer satisfaction. Contribute to global Red Hat knowledge management system in the process of

working customer issues

Freelance Information Technology and Services October 2009–February 2011 Moodle Installation/Administration

Freelance Moodle installation/customization UNIX/Linux systems administration Adobe Robohelp implementations/proof-of-concept testing in a production

environment

The Planet Dallas, TX May 2009 – October 2009 Currently SoftlayerTechnologiesDatacenter Support Technician

Provided remedial Hardware and Software support solutions to maintain Windows and Linux servers and services in a facility that hosted over 10 thousand individual machines

In depth knowledge of Windows, Linux, Apache, PHP, server and hardware configurations

DNS & Networking, IP Routing and Firewall configurations, RAID configuration, troubleshooting services, hardware and operating system issues

American Research Institute Morrisville, NC June 2007 - February 2009ARI has learned how to effectively blend technologies and techniques using innovative approaches to create or improve organizational effectiveness in opensource utilizationIT Support Technician

Build, deploy, customize and maintain websites and various other web applications running on a Linux (LAMP) platform built on Xen Virtual Servers

Webmaster and system administrator for over 15 LMS installations with over 80K total users

Web applications development using Limesurvey, Codetrack, and several in-house-built web applications.

Virtual hosting with Apache, PHP, HTML, CSS, MYSQL, and Linux (BASH).

EDUCATION

COLUMBIA COLLEGE English Major 1996 - 1998

CERTIFICATIONS

Red Hat Certified Engineer, Red Hat, Inc.License 110-009-974, March 2011 to March 2014

Red Hat Certified System Administrator, Red Hat, Inc.License 110-009-974, March 2011 to March 2014

AFFILIATIONS

Certified Red Hat Professionals (RHCT/RHCE/RHCA) Fedora Linux System Administrators [RHCE] Redhat Certified Engineer Redhat Linux Alliance Moodle Developers