RESDEX – KYC & SECURITY RELATED CHANGES Making Resdex - KYC compliant and secure

Unique and Verified Email ID for existing sub users

KYC requirements

• Verify Identity and the address of the person/entity to whom the services have been sold.

• Each recruiter account offered by Naukri to be uniquely identifiable and verified.

• Any change in the contact details needs to be revalidated in the same manner.

Security requirements

• Prevent any unauthorized access in customer accounts

• Provide Mobile number validation & OTP based authentication for user login

Old sub-usernames need to be migrated to email IDs with mandatory email verification

• Move existing sub users to email

address

• Existing sub-users are created with

username need to be migrated to

unique and verified email-id

• Mandatory email verification for

existing sub users and all super

users

2 options for editing sub user’s username:-

Online by sub user

Sub user fills email ID on login prompt

Sub user verifies email

Super User approves / edits the email

Offline Edit for bulk usernames

Super user downloads format containing usernames

Super user sends updated usernames to Naukri Backend team

Backend team processes the email IDs

Sub user verifies the changed email ID

THE ONLINE PROCESS – INITIATED BY SUB USER

• If a sub user’s username is not a valid email ID, then the user will be prompted to enter a unique and valid email ID.

• On submitting, an email with verification link will be sent on the entered email ID.

Sub user can provide unique and valid provide email ID

Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

Sub user needs to verify the email before it can be sent

Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

• Sub user can resend verification link from “Verify Email” link on MNR Homepage

• This link will be visible until the sub user has verified his email ID.

• Sub user needs to click on verification link in the mail

When sub user verifies email, super user will be asked to approve the email ID change request

Sub User clicks on verification link on email Super User gets email to approve the username change Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

Super user can login and approve sub user name change requests

Edit• Super user can also edit the email ID in the username

change request.

• Sub user will be sent verification link on the new ‘edited’ email ID

• When the sub user clicks on verification link, the username change will be considered approved.

• No further approval is required – the status will be updated on Manage Users page.

Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

Approve• Super user can approve username change

request.

• Only requests in which sub user has verified email ID will appear in Pending section of Manage Users page.

• Notification mails will be sent to sub user when username change is approved by the super user.

Status of email change request

Sub user’s username will be updated in the system within 24 hours of super user’s approval

When super user approves the sub user’s username change, • Sub user will get notification

When sub user’s username is updated in the system,• Sub user & super user will get notification• Password will remain the same

Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

Within 24 hours

Updated user account will be secured with OTP based Login

Online through sub user

Sub user prompt for email

Sub user verifies email ID

Super User approves / edits the email

User will be prompted for OTP after submitting username and password

• If OTP based Login is activated for the company

• If the user’s login pattern has changed

1

3

2

Already Live

THE OFFLINE PROCESS – INITIATED BY SUPER USER

Super user can mail the username change requests to us• In cases where large number of sub usernames need to be changed:-

1. Super user can download the csv of existing usernames from Manage Users page.2. Super user can update all the corresponding new usernames3. Super user can mail the updated csv to account manager or usermodify@naukri.com.

• If the new email IDs are valid and unique:- • The sub username will be updated within 24 hours.• Notification mails will be sub users super users and account managers.• The approved request will start appearing in Pending section of Manage Users page.

Link to download csv of usernames to be updated

THANK YOU