research design and design-oriented research

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Research design and design- oriented research: A path to tell stories from data Università della Svizzera Italiana Lucía Aguirre-Sánchez Presented at the IPID 7 th International Annual Symposium IPID - International Network of Postgraduate Students in the area of ICT4D Kristiansand, Norway September 2012

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Page 1: Research design and Design-oriented Research

Research design and design-oriented research: A path to tell stories from data

Università della Svizzera Italiana

Lucía Aguirre-Sánchez

Presented at the IPID 7th International Annual SymposiumIPID - International Network of Postgraduate Students in the area of ICT4D

Kristiansand, Norway September 2012

Page 2: Research design and Design-oriented Research

Research design and design-oriented research: A path to tell stories from data

Università della Svizzera Italiana

Lucía Aguirre-Sánchez

Presented at the IPID 7th International Annual SymposiumIPID - International Network of Postgraduate Students in the area of ICT4D

Kristiansand, Norway September 2012

Page 3: Research design and Design-oriented Research

Overview

Introduction: Research ContextMethodology Path: Analyzing Photo-elicited Interviews

Outcome: Making Sense of DataConclusions and Further Questions

Page 4: Research design and Design-oriented Research

Introduction: Research Context

Page 5: Research design and Design-oriented Research

Community Multimedia Centres

Page 6: Research design and Design-oriented Research

RE-ACT Project

RE-ACT (social Representations of community multimedia centres and ACTions for improvement)

“developing a tool to capture the extra-technological dimensions, which have an impact onto sustainability”

“studying the awareness and the understanding that different social groups have of CMCs”

RQ1: What is the social representation of a CMC in the community where it has been established?

RQ2: Does the location in which the CMC has been set up influence the social representation of it?.

Page 7: Research design and Design-oriented Research

RE-ACT Project

RE-ACT (social Representations of community multimedia centres and ACTions for improvement)

“developing a tool to capture the extra-technological dimensions, which have an impact onto sustainability”

“studying the awareness and the understanding that different social groups have of CMCs”

RQ1: What is the social representation of a CMC in the community where it has been established?

RQ2: Does the location in which the CMC has been set up influence the social representation of it?.

Page 8: Research design and Design-oriented Research

Qualitative Analysis

Outcomes

Background

Page 9: Research design and Design-oriented Research

ArmchairAnthropologist

Paradox

Page 10: Research design and Design-oriented Research

Methodology Path: Analyzing Photo-elicited Interviews

Page 11: Research design and Design-oriented Research

Data Collection: Photo-elicitation

Positive Aspect of CMC

Negative Aspect of CMC

What CMC represents for her/his life

Page 12: Research design and Design-oriented Research

Focus of

Analysis

Data Collection: Photo-elicitation

Positive Aspect of CMC

Negative Aspect of CMC

What CMC represents for her/his life

Page 13: Research design and Design-oriented Research

Thesis: Research Question

What are the main positive and negative perceptions of staff and users of CMCs in

Mozambique?

Page 14: Research design and Design-oriented Research

Data Description: Study Population

101 Interviews55 Users & 48 Staff303 Photos10 CMCs

Page 15: Research design and Design-oriented Research

Data Description: CMCs in Mozambique

ChitimaDondoIlha

ChiureChokweQuelimane SussundengaXinavane

MorrumbeneCuamba

Page 16: Research design and Design-oriented Research

Data Description: CMCs in Mozambique

ChitimaDondoIlha

ChiureChokweQuelimane SussundengaXinavane

MorrumbeneCuamba

Page 17: Research design and Design-oriented Research

Data Description: Demographics

Page 18: Research design and Design-oriented Research

Methodology Steps

Photo TaxonomyThematic Analysis

Comparative AnalysisCluster Analysis

User/Staff TypologiesPOV Personas

Page 19: Research design and Design-oriented Research

Photo Taxonomy

RE-ACT Project: Prof. Lorenzo Cantoni, Dr. Isabella Rega and Sara VanniniNewMinE Lab – Università della Svizzera Italiana

Page 20: Research design and Design-oriented Research

Photo Taxonomy

RadioTelecentreGeneral

EquipmentPremises

RE-ACT Project: Prof. Lorenzo Cantoni, Dr. Isabella Rega and Sara VanniniNewMinE Lab – Università della Svizzera Italiana

Page 21: Research design and Design-oriented Research

Thematic Analysis

Page 22: Research design and Design-oriented Research

Thematic Analysis

Page 23: Research design and Design-oriented Research

Comparisons

Page 24: Research design and Design-oriented Research

User Typologies Staff TypologiesTrusting UserInstrumental UserHopeful UserVisitor User

External locus of controlInternal locus of control

Comparisons

Page 25: Research design and Design-oriented Research

Cluster Analysis

Users Staff

Page 26: Research design and Design-oriented Research

Cluster Analysis

Users Staff

Page 27: Research design and Design-oriented Research

Outcomes: Making Sense of Data

Page 28: Research design and Design-oriented Research

How to move a step further from the description of results to design-oriented

research outcomes?

Page 29: Research design and Design-oriented Research

Taking inspiration from User-Centred Design

Page 30: Research design and Design-oriented Research

“Point of View” Personas

Page 31: Research design and Design-oriented Research

“Point of View” Personas

Page 32: Research design and Design-oriented Research

POV PersonasRole

Primary Motivation

Verbatim

Persona’s silhouette

Demographics

Region

Photos

Photo Verbatim

Profile

Experience in CMC

Page 33: Research design and Design-oriented Research

Some Final Thoughts

Page 34: Research design and Design-oriented Research

Some Final Thoughts

The explanatory power of narrative.Room for creativity

Arriving to “usable” outcomes

Page 35: Research design and Design-oriented Research

Thank you all for your attention and feedbackLet’s talk

@luciapurpura