research guides usability study - pashia & walsh

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Research Guides Usability Study Presenters: Angela Pashia Andrew Walsh Additional Contributors: Adriana Gerena Aundryel Breland

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Presentation given at ALA Annual Meetings in Chicago, June 29, 2013.

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Page 1: Research Guides Usability Study - Pashia & Walsh

Research Guides Usability Study

Presenters:Angela PashiaAndrew Walsh

Additional Contributors:Adriana Gerena

Aundryel Breland

Page 2: Research Guides Usability Study - Pashia & Walsh

Research Guides = LibGuides (Springshare)

GALILEO = GeorgiA LIbrary LEarning Online

A tale of two systems:Research Guides vs. GALILEO

Page 3: Research Guides Usability Study - Pashia & Walsh

Research Questions

What are the parts of the current design that cause the most difficulty for students?

What terminology makes sense to students?

What insights can we gain from

Google Analytics data?

How can we best improve the design?

Page 4: Research Guides Usability Study - Pashia & Walsh

Usability Tests:

Gauging use of the current design

Page 5: Research Guides Usability Study - Pashia & Walsh

Education General Resources Libguide

Page 6: Research Guides Usability Study - Pashia & Walsh

Usability Testing: Common Issues

Using Libguides search box to find articles

Difficulty understanding role of Libguides in research process

Trouble navigating to a specific guide from Libguides homepage

Page 7: Research Guides Usability Study - Pashia & Walsh

Focus Groups:

Evaluate the prototype design

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Before:

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After:

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Google Analytics

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Libguides Search Data

/search.php?iid=204&c=0&search=academic+search+premier

/search.php?iid=204&c=0&search=a+rose+for+emily

/search.php?iid=204&c=0&search=Butt,+L.+a.+(2007).+Culture,+Health+&+Sexuality,+Vol.+9,+No.+6.+Oxfordshire:+Taylor+=&+Francis,+Ltd=

Page 14: Research Guides Usability Study - Pashia & Walsh

User Navigation Paths

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User Navigation Paths

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Where do we go from here?

Leverage these findings to apply a standard template to all research guides & make

changes at the admin level.

Monitor Google Analytics to watch for trends in how students are using the guides.

More marketing!