research libraries uk conference 2017 presentation
TRANSCRIPT
Role of Research Libraries in a technological future
Masud KhokharHead of Digital Innovation and Research ServicesThe Library, Lancaster [email protected]@mkhokhar
Bridging the skills gap
Technology and LeadershipKey challenges
Digital disruption and academia: Are we ready for uberversities in 10 years? *
* Prof. Linda Kristjanson - VC Swinburne University - Article available here - 2015 ** Ryan Craig and Allison Williams - Article available here - 2015
Data, Technology, and the Great Unbundling of Higher Education **
Is the technology hype real?
Gartner Hype Cycle - 2010
Gesture Recognition Cloud Computing
Microblogging Ebook readers
3D Flat panel TVs and displays
Wireless charging
Media tablet
Private cloud computing
3D Printing
Social Analytics
Augmented Reality
Biometric authentication methods
Location aware applications
Virtual assistants
Mobile application stores
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0.9 ZettabytesContent is king
Research or Academic Leadership
2010
5.2 billion internet connected devices
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17 ZettabytesContext is kingdom
2017
28.4 billion internet connected devices
Research with Digital Leadership
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180 ZettabytesCognitive load reduction & context brokering
Digital Leadership*
2025
80 -100 billion internet connected devices
* but not on its own
Gartner Hype Cycle - 2016
Context brokering Affective Computing
Data broker PaaS Commercial UAVs
Quantum computing
Gesture control devices
Conversational User Interfaces
Personal Analytics
IoT platforms
Smart workspaces
Natural Language Question Answering
Virtual Personal Assistants
Connected Home
Smart Data Discovery
Blockchain
Cognitive Expert Advisors
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NMC Horizon Report - 2017 HE Edition
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How does technology change our approach towards research support and enablement?
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The Library towards 2020
We will work with the research community and other partners to create collaborative research environments, build effective training programmes and provide developmental opportunities. We will establish our Special Collections as a key Library strength.
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Tackling the challenges (1/2)
Invest in Digital LeadersDigital Futures paper
Hybrid of Macro and Micro Elements
Through Creativity, Innovation, Entrepreneurship and Partnership
Research/Data Scientists, Data Visualisation Experts
Embed Behaviour Driven Service ImprovementAnalytics infrastructure of LibraryIntelligent Library project
Investment in Cognitive load reduction, personalisation and context brokering technologies
CONTEXTC
AB
C
APPROACH
CONSISTENT
BEHAVIOUR
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Tackling the challenges (2/2)
Interoperability and service experience is key
Embed in procurement processes
Natural Language conversationsTDM, LoD, Machine/Deep Learning
Data visualisationsPersonalisation
Mixed RealitySemantometrics
Embed Library in Research Questions and Processes* Digital Humanities* Digital Health
Benchmark services, analyse data, change analytics into intelligenceCSAT scores for service improvements
MEASUREE
EE
M
ECOSYSTEM
EXPERIMENT
EMBED
Bridging the gap between Libraries and IT
@mkhokhar
AC
B
I
16
From Analytics to IntelligenceThe Data to Information journey for smart decisions
Analytics Context
BehavioursIntelligence
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Our Library Infrastructure
60 150 400 10
Virtual Machines
Virtual CPUs
GB Memory
TB Storage
Infrastructure as Code, Terraform, Kubernetis, Docker, VMWare
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Digital initiatives
S
Study space occupancy
J
Library Journeys
M
Mixed Reality
T
Natural Language Touch points
G
Gesture Control
M
Mood aware spaces
P
Personalisation
U
UDCs and Digital Humanities
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New areas to invest in
DS1 DS2 DS3 DS4 DS5 DS6 DS7
3104 822
Dataset downloads at Lancaster University
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Data Visualisations
Bridging the gap of Digital Skills
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Survey results (1/3)
How confident are you that you have the skills that would be relevant to the needs of research libraries in 2025?
Very Confident
14%
Moderately Confident
63%
Not confident
19%
I am worried
4%
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Survey results (2/3)
How confident are you to be able to cope with technological changes that would be coming our way by 2025?
Very Confident
24%
Moderately Confident
62%
Not confident
11%
I am worried
3%
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Survey results (3/3)
In your own view, do you think that you can learn new technologies quickly?
No
1%
Yes
61%
Sometimes
38%
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Digital Skills Development
Digital Leadership 01
02
03
04
Confidence Building
Digital Skills and Code Clubs
Micro-Learning
“There is no turning back from digital in HE. The digital demand is real, and HE
institutions must start making the grade or risk irrelevance in the digital era.” *
* Mike Byrne - Managing Director - Accenture - September 2016 - Available here
The question is not of an if but of when!
Thank you for listening. Questions?
Masud KhokharHead of Digital Innovation and Research ServicesThe Library, Lancaster [email protected]@mkhokhar