research on u fone
TRANSCRIPT
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Waqar Yaqoob (GC)53
Ahsan Alvi24 Ahmed Ali Faheem04 Bilal Aslam12 Muhammad Arslan37 Tanveer Elahi 49
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Consumer preferences about mobile phone connection.
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40% From Liaqat campus
30% From Jinnah campus
30% From Market
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We conduct this survey in Rahim Yar Khan and according to that survey we draw the conclusion.
See on the chart…….
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OUT OF 100%U-Fone,
33%Mobiink,
22%Telenor,
20% Zong, 14% Warid,
11%
0%
5%
10%
15%
20%
25%
30%
35%
U-Fone Mobiink Telenor Zong Warid
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There are 39% Female users. &
61% are male users.
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There are 80% users which are satisfied from their connection.
And 20% are dissatisfied.
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OUT OF 100%
U-Fone, 52%
Mobiink, 12%
Telenor, 15%
Zong, 3%
Warid, 18%
0%
10%
20%
30%
40%
50%
60%
U-Fone Mobiink Telenor Zong Warid
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MOBILE PHONE USERS WHO PREFERRED
MOBILINK CONNECTION.
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The percentage of Mobilink user inRahim Yar Khan is 22%.
Females 41%
Males 59%
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Post-Paid 36%
Pre-paid 64%
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Why Mobilink users prefer this connection
9.09% prefer due to SMS packages 13.36% due to call rates 30.90% due to family connection 27.27% due to coverage 10% due to good customer centre 5% due to night package 5% due to value added services
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77% are satisfied from their connection
33% are dissatisfied from their connection
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50% are the loyal customer of Mobilink
50% are not its loyal customer.
(They can switch to another connection in case of good packages)
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MOBILE PHONE USERS WHO
PREFERRED WARID CONNECTION.
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The percentage of Warid user inRahim Yar Khan is 11%.
Females 36.37%
Males 63.63%
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Post-Paid 29%
Pre-paid 71%
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Why Warid users prefer this connection
65% due to call rates
35% due to family connection
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25% are satisfied from their connection
75% are dissatisfied from their connection
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35% are the loyal customer of WARID
65% are not its loyal customer.
(They can switch to another connection in case of good packages)
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MOBILE PHONE USERS WHO PREFERRED
TELENOR CONNECTION.
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The percentage of Telenor user inRahim Yar Khan is 20%.
Females 20%
Males 80%
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Post-Paid 18%
Pre-paid 72%
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Why Telenor users prefer this connection
25% prefer due to SMS packages 20% due to call rates 10% due to family connection 20% due to coverage 5% due to good customer care centre 15% due to night package 5% due to value added services
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85% are satisfied from their connection
15% are dissatisfied from their connection
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65% are the loyal customer of Telenor.
35% are not its loyal customer.
(They can switch to another connection in case of good packages)
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MOBILE PHONE USERS WHO
PREFERRED ZONG CONNECTION.
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The percentage of Zong user inRahim Yar Khan is 14%.
Females 14%
Males 85%
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Post-Paid 00%
Pre-paid 100%
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Why Zong users prefer this connection
78.57% prefer due to SMS packages
7.1% due to call rates
14.2% due to night package
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64% are satisfied from their connection
35.54% are dissatisfied from their connection
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MOBILE PHONE USERS WHO
PREFERRED U-Fone CONNECTION.
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The percentage of U-Fone user inRahim Yar Khan is 33%.
Females 60.61%
Males 39.39%
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Post-Paid 09%
Pre-paid 91%
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Why U-Fone users prefer this connection
40% prefer due to SMS packages 24.24% due to call rates 18.18% due to family connection 6.06% due to coverage 3.03% due to good response of service centre 3.03% due to night package 3.03% due to value added services
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93.93% are satisfied from their connection
6.06% are dissatisfied from their connection
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39.39% are the loyal customer of U-Fone
50% can switch to another connection in case of good packages offer by competitors.
10% don’t know
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We concluded that the U-Fone is a cellular connection which is mostly used in Rahim Yar Khan.
Most Customer are satisfied which are using the U-Fone connection.
As u see in all detail which is provided above.
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IF U HAVE ANY