Research Team• Jess Paterson• Sophia Rainbird• Hayley Etherton• Jill Dorrian

The machinery of organisational culture

Model of Good Practice Organisational Culture for a Healthy and Safe Rail Industry

Platinum Rule 1Remember you are working with people

Platinum Rule 2Listen to and talk with your people

Platinum Rule 3Fix things promptly

Platinum Rule 4Make sure your paperwork is worth having

Platinum Rule 5Improve competence in work health and safety

Platinum Rule 6Encourage people to give you bad news

Platinum Rule 7Fix your workplace first

Platinum Rule 8Measure and monitor the risks that people are exposed to

Platinum Rule 9Keep checking that what you are doing is working effectively

Platinum Rule 10Apply adequate resources in time and money

The only way to make a workplace healthy and safe

is to make it healthy and safethere is

no substitute for action!

Towards an organisational culture that gives

Acknowledgements

• NSW Department of Trade and Investment for the use of the 10 Platinum Rules

• Thanks to the CRC for Rail Innovation (established and supported under the Australian Government's Cooperative Research Centres program) for the funding of this research. Project No. R2.101: Keeping Rail on Track.