RESERACH ON THE STATE OF CORRUPTION IN CROATIA

BURANetwork of non-governmental organisations

for fight against corruption and the Centre for Citizens’ Initiatives, Poreč

Number of respondents 1,000

MEN474

47%WOMEN526

53%

Regions

Region IDalmatia

Region IIKarlovac, Primorje

Region III

North

Region IV

Posavina

Region VSlavonijaVirovitica

Region VIZagreb

Region VII

Istra

Number of respondents per regions

20320%

10310%

12913%

11111%

15916%

24725%

485%

REGION I 20%

REGION II 10%

REGION III 13%

REGION IV 11%

REGION V 16%

REGION VI 25%

REGION VII 5%

Age groups of respondents

18-3429%

35 - 5436%

55 - 7428%

75 -7%

Respondents according to age and sex

148 181122

23

143 183 154

46

0

200

400

600

800

1000

18-34 35-54 55-74 75+

age

nu

mb

er

MEN WOMEN

Levels of education of respondents

2%8%

8%

48%

14%

19%

1%Element. school-not finish.

Elementary school

Secondary educ.-not finish.

Secondary education

Post-secondary education

Higher education

Master / PhD

Employment status (in %)

122 5 7

13

37

3 5

23

0

20

40

60

80

100

unemplo

yed

moonlig

hting

studen

t

part-t

ime

defin

ed ti

me

undefin

ed ti

me

agric

ulture

/sel

f-em

ploye

d

entre

preneu

r

retir

emen

tPer

cen

tag

e o

f re

spo

nd

ents

Sources of income (in %)

2510

77

1111

523454

21

0 10 20 30 40 50 60 70 80 90 100

Something else

No incomeSocial programmes

Civil society/church

State administration

In a state public body

In a local public body

Enterprise/owned by the state

Enterprise/owned by local authorities

Enterprise/mixed ownership

Own craft

Craft/not an owner

Own enterprise

Private enterprise/not an owner

Percentage of respondents

Family status (in %)

2

9

4

0

0

4

24

7

50

14

0 20 40 60 80 100

something else

widowed

divorced

homeless

social welfare

single parent

with parents/children

cohabitation

married

single

percentage of respondents

Financial status - income

28%

42%

26%

4%

Not enough for basic needs

Enough for basic needs

Can plan expenses

Have extra

MOST COMMON ANSWERS “YES” %

When representatives of state bodies tolerate activities of organised crime in exchange for money or a favour 96,21

When a responsible person in a public body asks me a favour or money for positive outcome of my matter 94,71

When a doctor or medical personnel receives money or other valuables or a favour for medical services in a public institution94,61

When a person with access to information, during tender procedure in a public procurement process, offers me information on competition in exchange for money or other valuables 93,91

When a court, in exchange for material gain, brings a verdict which is not founded in law 93,71

MOST COMMON ANSWERS “NO”

When a civil servant receives a small gift for timely execution of my matter in line with law 27,64

When a responsible civil servant delays the decision on my matter 23,85

When employment in a public body is given to a person of same political orientation as the political party in power 22,75

When I am scared to report corruption because of the fear of retribution 16,87

When I reach the responsible civil servant, during public tender, and get information on other competitors 16,67

MOST COMMON ANSWERS “I DON’T KNOW”

When data collected by the secret services end up on newspaper covers 14,57

When systems of secret services are used for denunciation of political opponents 14,47

When I cannot get to information on public bodies’ responsibilities during deciding on my matter and which are the steps which public bodies must take in all similar cases

12,48

When a public official or a civil servant (employed in e.g. health care, education, social welfare, police etc.) pardons someone because he/she is a “good person” or a recognised expert in his/her field

12,38

When I reach the responsible civil servant, during public tender, and get information on other competitors10,78

Index of corruption

4,304,56

5,255,475,585,64

6,026,096,106,126,256,396,546,54

6,937,177,257,347,397,457,56

7,777,847,96

8,188,23

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsPresident of the state

Religious communitiesInternational organisations

Investment fundsArmy

BanksSMEs

Social welfareInsurance companies

EducationIntelligence agencies

Big international companiesMedia

CustomsState attorney

Big domestic companiesInspection

PoliceLocal representative bodies

ParliamentState public administrationLocal public administration

Health careJudiciary

Political parties

Grade

Index according to sex

0123456789

10

Citizen

s’ as

socia

tions

Presid

ent o

f the

stat

e

Religio

us co

mm

unitie

s

Inte

rnat

ional

orga

nisat

ions

Inve

stmen

t fun

dsArm

yBan

ks

SMEs

Social

welf

are

Insu

ranc

e co

mpa

nies

Educa

tion

Inte

lligen

ce a

genc

ies

Big int

erna

t. co

mpa

nies

Med

ia

Custo

ms

State

atto

rney

Big na

tiona

l com

panie

s

Insp

ectio

nPoli

ce

Repre

sent

ative

bod

ies/lo

cal a

dmin.

Croat

ian P

arlia

men

t

Public

adm

in./n

ation

al lev

el

Public

adm

in./lo

cal le

vel

Health

care

Judic

iary

Politic

al pa

rties

Institutions

Gra

de

Men Women

Perception according to experience (in %)

6,847,177,82

10,3811,0512,5313,1913,99

17,8718,2718,6218,6918,9319,3819,9019,9420,3521,47

25,3225,9426,6626,7827,4628,93

33,1045,28

0 10 20 30 40 50 60 70 80 90 100

President of the state

Intelligence agenciesBig internat. companies

Investment fundsInternational organisations

ArmyPublic admin./national level

Big national companiesRepresentative bodies/local admin.

SMEsPolitical parties

MediaCitizens’ associations

State attorneySocial welfare

Croatian ParliamentInspection

CustomsInsurance companiesReligous communities

EducationBanks

Public admin./localJudiciary

PoliceHealth care

Percentage of respondents

Perception according to media reports (in %)

78,7276,92

73,1172,43

70,9570,25

69,3467,7366,97

65,3665,24

62,8162,45

61,2660,04

58,6857,6957,6757,5657,0756,2655,57

53,4251,5951,4650,80

0 10 20 30 40 50 60 70 80 90 100

Croatian ParliamentPolitical parties

Public admin./nationalBig national companiesBig internat. companies

JudiciaryPresident of the state

State attorneyIntelligence agencies

Health careInternational organisations

Public admin./localPolice

Representative bodies/localInvestment funds

InspectionSMEsBanksArmy

CustomsMedia

Insurance companiesCitizens’ associations

Social welfareReligious communities

Education

Percentage of respondents

Corruption index - Region I

3,633,70

5,235,265,31

5,575,595,615,665,765,76

6,316,436,436,46

6,776,956,997,117,23

7,407,667,83

8,198,24

8,43

0 1 2 3 4 5 6 7 8 9 10

President of the stateCitizens associations

Investment fundsEducation

ArmyInternational organisations

Religious communitiesInsurance companies

SMEsSocial welfare

BanksMedia

CustomsBig internat. companies

Intelligence agenciesBig national companies

State attorneyPolice

InspectionCroatian Parliament

Public admin./nationalRepresentative bodies/local

Public admin./localHealth care

JudiciaryPolitical parties

Grade

Corruption index - Region II

4,284,34

5,445,73

5,915,956,126,316,336,436,506,526,556,726,726,88

7,197,267,437,507,547,55

7,737,757,83

8,21

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsPresident of the state

Religious communitiesArmy

Investment fundsInternational organisations

BanksIntelligence agencies

EducationMedia

Insurance companies

SMEsCustoms

PoliceSocial welfareState attorney

InspectionBig internation. companies

Representatives bodies/localCroatian Parliament

Public admin./nationalBig national companies

Public admin./localJudiciary

Health carePolitical parties

Grade

Corruption index - Region III

3,563,78

4,354,834,885,055,175,24

5,735,755,765,926,056,106,22

6,706,846,956,98

7,197,23

7,667,787,837,917,92

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsPresident of the state

Internation. organisationsInvestment funds

Religious communitiesSocial welfare

ArmyIntelligence agencies

BanksBig internat. companies

MediaEducation

Insurance companiesState attorney

SMEsRepresentative bodies/local

CustomsBig national companies

InspectionPolice

Public admin./localPolitical parties

Croatian ParliamentJudiciary

Health carePublic admin./national

Grade

Corruption index - Region IV

4,985,19

5,395,59

5,826,056,056,056,106,146,246,35

6,576,916,976,977,077,147,317,417,477,49

7,697,717,867,99

0 1 2 3 4 5 6 7 8 9 10

Internation. organisationsCitizens’ associationsPresident of the state

Religious communitiesInsurance companies

SMEsArmy

Big internation. companiesInvestment funds

BanksSocial welfare

EducationIntelligence agencies

CustomsState attorney

MediaBig national companies

InspectionRepresentative bodies/local

PoliceCroatian Parliament

Health careJudiciary

Public admin./nationalPolitical parties

Public admin./local

Grade

Corruption index - Region V

4,785,04

5,275,755,89

6,126,236,286,32

6,626,676,856,896,93

7,317,36

7,617,677,777,837,92

8,138,218,328,348,51

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsReligious communitiesPresident of the state

Internation. organisationsInvestment funds

ArmyInsurance companies

SMEsBanks

Social welfareBig internation. companies

EducationIntelligence agencies

MediaCustoms

Big national companiesInspection

Representative bodies/localPublic admin./local

State attorneyPolice

Public admin./nationalCroatian Parliament

JudiciaryHealth care

Political parties

Grade

Corruption index - Region VI

4,624,855,01

5,675,73

6,046,116,13

6,366,426,436,586,67

6,957,327,40

7,617,617,717,777,807,827,83

8,208,36

8,60

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsPresident of the state

Religious communitiesArmy

Investment fundsInternation. organisations

BanksSMEs

EducationInsurance companies

Social welfareIntelligence agencies

MediaBig internation. companies

CustomsCroatian Parliament

Representative bodies/localBig national companies

PoliceState attorney

InspectionHealth care

Public admin./nationalPublic admin./local

Political partiesJudiciary

Grade

Corruption index - Region VII

3,725,075,245,395,575,575,66

6,006,00

6,296,29

6,486,626,646,726,75

7,107,19

7,427,607,63

7,857,968,008,13

8,35

0 1 2 3 4 5 6 7 8 9 10

Citizens’ associationsPresident of the state

International organisationsInvestment funds

ArmyReligious communities

Social welfareBanksSMEs

EducationInsurance companies

CustomsState attorney

Big internation. companiesIntelligence agencies

MediaInspection

Public admin./localRepresentative bodies/local

PoliceBig national companies

Croatian ParliamentJudiciary

Health carePublic admin./national

Political parties

Most common forms of corruption

14,24

15,95

19,66

21,87

36,41

37,31

39,92

40,92

41,32

42,33

42,63

45,64

48,04

49,75

53,36

56,67

0 10 20 30 40 50 60 70 80 90 100

Disclosure of classified data

Giving false data/data hiding by the officials

Informal lobbies which exchange favours

Non transparent financing of political parties

Conflict of interest

Offering bribery to avoid sanctions

Nepotism

Intertwined interests of politics/financial and business sector

Misuse of power at local level

Misuse of power at national level

Big amounts given to political parties/”insurance”

Bribery extortion to avoid sanctions

Offer of bribery/favours- gaining advantage

Big amounts given to high officials

Getting rich without evidence on assets’ origin

Bribery extortion for something essential

Fo

rms

of

co

rru

pti

on

Percentage

I would report corruption:

12,16

3,52

50,45

29,15

46,83

4,92

2,11

3,52

27,14

29,05

16,78

17,29

20,40

0 10 20 30 40 50 60 70 80 90 100

To the President

To Croatian Government

To media

To state attorney

To police

To local administration

To a political party

To a religious community

To a citizens’ association

To USKOK

To an internation. organisation/institution

I wouldn’t report it

I don’t know

Satisfaction with the work of institutions

3,433,583,63

3,893,953,963,994,164,164,194,384,384,43

4,664,714,784,854,885,065,075,105,175,195,235,30

5,545,555,67

6,346,88

0 1 2 3 4 5 6 7 8 9 10

JudiciaryRH Government

Croatian ParliamentState attorneyPolitical parties

State offices/government officesLocal self-government: cities & municipalities

Intelligence agenciesMinistries

Regional self-government: countiesSocial welfare institutions and centres

Different attorneysNational and local donor institutions

PolicePublic companies (Elektra, HEP, etc.)

InspectionDomestic companies

Health careInternational donor organisations

Big internation. companiesInsurance companies

International organisationsInvestment funds

EducationArmy

BanksCustoms

Religious communitiesPresident of the stateCitizens’ associations

Grade

Communication with the institutions in 2006

5,807,607,708,30

11,1011,3012,0012,0013,6013,9014,0014,20

16,9018,3019,00

22,9023,0023,70

27,8030,7030,8032,00

34,4035,0035,2037,10

39,4058,60

64,8071,80

0 10 20 30 40 50 60 70 80 90 100

Intelligence agenciesRH Government

President of the stateCroatian Parliament

ArmyState attorney

Different attorneysBig internation. companies

National and local donor organisationsInvestment funds

International organisationsInternational donor organisations

InspectionPolitical parties

State offices/government officesCustoms

MinistriesRegional self-government: counties

Religious communitiesSocial welfare institutions and centres

JudiciaryCitizens’ associationsDomestic companies

Insurance companiesLocal self-government: cities & municipalities

PoliceEducation

Public companies (Elektra, HEP)Banks

Health care

Percentage of respondents who communicated with the institutions