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Installation & Troubleshooting Instructions

HP 15 / 45 / 17 / 23 / 41 / 78

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HP® Cartridge Instructions 15 / 45 / 17 / 23 / 41 / 78

HP INSTRUCTIONS (15 / 45 / 17 / 23 / 41 / 78)

v7.1

Optional Resetting Instructions These steps are not necessary for printing, only to reset the ink status levels on the computer. 1. Remove the cartridge(s) from the printer. 2. Place the cartridge(s) on a table with the copper con-

tact facing you, as shown in the illustration below. 3. Carefully place a piece of electrical tape over the four

contacts on the upper left corner of the cartridge(s), marked “1” in illustration below.

4. Reinstall the cartridge(s) in the printer (with tape in place) and close the lid. Wait until the carriage return(s) to the park position and wait for approxi-mately 10 seconds.

5. Open the printer lid and remove the cartridge(s) again. The printer may hesitate and flash to indicate there is a problem; this is normal.

6. Move the tape from the left side to the right side of the cartridge(s), marked “2” in the illustration below.

7. Reinstall the cartridge(s) in the printer and close the lid. Wait until the carriage returns to park position again and wait 30 seconds.

8. Open the lid, remove the cartridge(s) and remove the tape.

9. Reinstall the cartridge(s) and close the lid. The printer will now recalibrate. Once the process is complete, the ink level meter should read full again.

10. If the ink level is still not reset, unplug the power cord, while the power is on for one to two minutes. Plug it back in; ink level should now read full.

11. Note: If this process does not work the first time, try taping both sides of the contacts on the cartridge at the same time and follow step 4 , then go to steps 8 and 9.

Thank you for choosing

Island Ink-Jet: The Cartridge Refillers

Installation Instructions

Below are some installation instructions and troubleshooting tips to help you keep things run-ning smoothly. If you have any other questions, please let us know, we’re always happy to help! NOTE: There is an optional procedure for reset-ting the ink-level indicators, outlined on the “Optional Resetting Instructions” panel. This procedure is moderately difficult, and is not required for proper functioning. If you want more information, ask our trained technicians.

HP® Cartridge Instructions 15 / 45 / 17 / 23 / 41 / 78

HP® Cartridge Instructions 15 / 45 / 17 / 23 / 41 / 78

Problem: Streaks through the printing

Solution: Try running 1-2 “Print Head Cleanings”. This is a command you send to your printer which tells it to clean itself up. Below are general steps for performing a head cleaning. Note: your printer may differ from these instructions, if so, consult your p r i n t e r m a n u a l f o r i n s t r u c t i o n s . 1. On the computer, click Start, then click on

Settings/Control Panel 2. Select Printers and Faxes 3. Right-click on your printer, and click on “Printing

Preferences…” 4. Select the Maintenance / Service tab, then

select Print Head Cleaning.

Cartridge Troubleshooting Tips

See far panel for more troubleshooting tips

Problem: Colors are not coming out right

If ONLY your black cartridge was just refilled, your color may be running low as well. It may be time to take it in to an Island Ink-Jet service center. If your color was just refilled, it is likely the colors have been mixed up a little. Follow these steps to try to rectify the issue: 1. Try printing a few pages of pure yellow, then

pure red, then pure blue. This will often work the problem out.

2. Take a dry piece of lint-free shop towel and fold it up until its about half an inch thick. Use a rub-ber band to secure this towel to the bottom of the cartridge where the ink comes out. Place the cartridge in a dish or sink for 5-10 minutes, then remove the towel and try printing again.

If the problem persists, please take the cartridge to your Island Ink-Jet location for further assistance.

Cartridge Troubleshooting Tips

If you still experience problems, please contact your Island Ink-Jet service center for more trou-bleshooting assistance.

We are always glad to help!

Still Need Help?

Problem: Cartridge reading as MISSING or WRONG

The copper strip on the back of the cartridge is very sensitive to static discharge, and can also be dis-rupted by the oil from skin, or residual water. Take a moment to gently brush this strip off with a piece of paper towel, and reinstall it into the printer.

Warnings of climate change are escalating and scien-tists believe that climate change is becoming an inter-national crisis. Each of us can contribute to the goal of reducing greenhouse gas emissions through our indi-vidual choices. Choosing to refill your cartridge has already made a difference. Here’s a list of ten more things you can do, as suggested by the recent film “An Inconvenient Truth”. By doing these ten simple things, you can significantly reduce your own CO2 emissions. By encouraging others to do the same, you can do even more.

Do you know someone who would like to help the environment AND save money on ink cartridges? Do them a favour and tell them about

Island Ink-Jet’s refill service!

More Things You Can Do To Slow Down Global Warming

Change regular light bulbs to compact fluorescent bulbs

Turn off electronics when not in use

Car pool, use public transit or human pow-ered transportation

Lower your thermostat by 2 degrees in winter and raise it 2 degrees in summer

Recycle ½ of your household waste

Plant a tree

Properly inflate your tires

Avoid excessive packaging

Use a low flow shower head

Use a warm or cold water wash for laundry

HP® Cartridge Instructions 15 / 45 / 17 / 23 / 41 / 78