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Page 1: RESIDENCES MOVE IN GUIDE - King's College London · nearest car park is please visit the NCP website. Never leave you baggage and other personal belongings unattended. 6. Check In

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RESIDENCES MOVE IN GUIDE2016 - 17

Page 2: RESIDENCES MOVE IN GUIDE - King's College London · nearest car park is please visit the NCP website. Never leave you baggage and other personal belongings unattended. 6. Check In

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#kingsresilife Write: [email protected]: +44 (0) 203 660 2662Visit: 165 Great Dover Street London SE1 4XA

Follow us @KingsResidences Share your story on Instagram with #kingsresilife

Get it together Not long till you move in, are you all set?

Your big move into a King’s residence is just around the corner. The excitement is building... But there’s a whole lot of stuff you need to do before the big move to make sure it all goes smoothly. We’ve put it all in this handy guide.

What’s inside?

Contact

Things to do before I move in 2- 3

Things to pack 4-9

What’s the big day like? 10-11

Settling into your room 12-13

FAQ 14-15

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Things to do before I move in

Complete your online induction

We take your health and safety seriously. To ensure your personal safety and that of others, we will send you an email invite to complete an online health & safety induction to King’s Residences prior to your arrival. The induction consists of a questionnaire with three film clips. The questions are designed to be easy to follow, but it’s important that you pay close attention as your answers will be scored (just to check that you’ve taken the really important bits on board!)

Book your arrival slot

While we do not ask our students to pay a deposit, we do require that you validate your booking with us by completing your online induction and booking your arrival slot. Your tenancy agreement will not be finalised until you do these two things and the deadline is 4 September.

Once you have completed your online induction, return to the bookings portal to book your arrival slot using the code generated upon completion of the online induction. If you still don’t know what time you expect to arrive at the residence, please book an arrival slot according to your best estimate. Waste no time and book your arrival slot now.

If you have any additional support needs

It’s very, very, very important that you let us know as soon as possible about any disability arrangements related to any physical or mental health conditions, if you haven’t already done so. Please contact the Reservations Team to discuss your needs, and we’ll make sure everything is in place by the time you arrive.

Your insurance cover

When you live in a King’s Residences, your fees include insurance for everything you keep in your room against fire, theft and flood, up to a certain value. You may wish to extend your cover if you’re planning on bringing high value items. For the ins and outs of value limits and excesses, check the relevant policy here.

Do I need to pay any fees before I move in?

No payment is required before you move in. Your accommodation fees will be invoiced to you on a termly basis, with the first instalment due on 25 October 2016.

When your IT account has been set up, you will be able to check your student accounts online on our fee pay page.

Get connected

Start getting to know your residence, your flatmates and neighbours, and the members of your residence team. Join your residence’s official Facebook page to find out what fun activities are in store. Find your residence here.

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Things to pack

Take it or leave it? The most common mistake our new residents make is bringing more than they need, so when it comes to packing, less is definitely more!

What is already in your residence?

√ Desk with drawers √ Desk lamp and a chair √ A bed and mattress with a mattress cover √ Small wardrobe √ Curtains/blinds at the window √ Card/coin-operated laundry facilities √ Ironing boards in the laundry and some kitchens

(except in Orchard Lisle Iris Brook) √ Microwaves in all kitchens √ Vacuums, mops, buckets and brooms

What you need to bring

□ All residences have 3/4-size beds, which measure 120cm X 190cm, except for Ewen Henderson Court, Julian Markham House, Stamford Street, Great Dover Street and Wolfson House. These have single-sized beds which are 91cm X 190cm. Also note that studios at Julian Markham House and one-bed flats at Wolfson House have double size beds.

□ Hangers □ Cleaning products (laundry detergent, washing-up liquid) □ Toiletries □ Towels □ Crockery, cutlery, pots, pans and kitchen gadgets to satisfy your culinary

inclinations! □ Portable personal electronic and IT equipment □ Important documents like your ID, passport, any official documents

pertaining to your course funding/enrolment, etc. □ Chargers □ Toilet paper □ UK adapters (if your electrical gadgets were purchased outside of

the UK).

And if you still have room, you may consider packing

□ Photos of friends and family □ Small sewing case □ Recipe book/ cooking instruction for your favourite dishes. □ Smart clothes—for fresher’s balls and job interviews. □ Sports kit/swimwear □ City map □ An umbrella (trust us ...and the London weather on this).

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Hot Tip!

If you’re moving into a flatshare, it may be a good idea to have a think about what items you’d be happy to share with your new flatmates. (Unless you’re planning to hold bake-off’s in your flat, you may find that you won’t need each your own hand mixers and rolling pins!)

What not to bring

Leaving aside the obvious, such as pets, crossbows and light aircrafts, our list of forbidden items includes:

• Anything involving naked flame and smoke, such as candles, hookah pipes, incense burners, fairy lights and barbecues

• E-cigarette chargers• Large items of furniture and electrical appliances• With the exception of mobility scooters and powered wheelchairs

for disabled users, please don’t bring a car, moped, motorbike, quad bike, articulated lorry or any other motor vehicle. There are much better ways to get to and from College.

Postscript on Packing: Possibilities and Limitations

You’re only going to be here for a year and when you move out, someone else will move in. So although it’s very tempting to try to recreate your room at home there are some things to bear in mind:

1. Space in your room will be limited, so leave chairs, tables, desks, fridges and wardrobes at home. It’ll be limited in your wardrobe too, so you will probably struggle to fit in your entire shoe collection. And, because drying clothes causes condensation (and, ultimately, mould) in rooms, please don’t bring a clothes drying rack. There are dryers in every residence.

2. Wall decorations stay well past your residency, so don’t go all 60-Minute Makeover on us and start redecorating - that means not attaching anything to the walls, including Blu-Tac, tape, and pins, because walls with holes and patches of chipped paint are an eyesore for whoever is next in your room.

A word of warning: there are no aerial sockets in rooms and wall-mounting of TVs is not permitted.

There are plenty of other ways to make your room your own with your bed linen, a rug, small table lamps and framed, free-standing pictures.

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Note on electrical equipment

Make sure electrics don’t burn down the building - laptops, printers and small electrical appliances such as speakers, small lamps and alarm radios are all welcome, as long as they’re in good condition and fitted with plugs or adaptors that are compatible with the UK electrical system.

If you’re bringing electronics from outside the UK, you will need three-pin adaptors that comply with the British electrical system (230V, 50Hz) and British Standard BS 1363. To avoid the hassle (and save space in your luggage) we recommend purchasing any electrical equipment from retailers here in the UK when you arrive. Most things, rice cookers, hair straighteners and the like, are readily available here.

The only exceptions are electric shavers: there are two-pin plug sockets in all residence bedrooms. Extension leads are OK, as long as they’re not overloaded, but block plug adaptors are not.

Excess Baggage scare?

If you are flying in, we understand that you may not be able to squeeze in your duvet, pillows and all other essentials in your check in baggage.

If you can’t pack everything you need, it won’t be the end of the world. Home essentials can be purchased in major London stores or online for delivery.

In some of our residences, kitchen and bedding packs may be purchased for delivery to your room so that they are waiting for you upon your arrival.

If you are moving to Angel Lane, Stratford One, Moonraker Point, Ewen Henderson or Julian Markham and would like to arrange for a kitchen and bedding pack, please visit Unite’s Website.

If you are moving to Tower Bridge, you may order your pack from www.cabenco-students.co.uk.

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What’s the big day like?

On the day you move in, several hundred others will be doing just the same. We do our best to make the whole process as smooth and stress-free as possible, but you may have to bear with some queuing with lots of excited and anxious students … and parents.

Here are some things to do and be aware of that will remove some unnecessary stress from your move.

1. Keep to your arrival slots

Arrivals are spaced out evenly to avoid queues during the day, so please book and stick to your arrival slot to help everyone get the time and attention they deserve on this important day.

2. Plan your journey to the residence

London is subject to considerable roadworks throughout the summer and you are advised to check the traffic news on the BBC website or Transport for London’s website.

3. Arriving at the Residence

There is no parking at our residences, so on move-in days there will be a stop and drop system. If you require parking, please refer to these handy parking maps online. It can be daunting arriving in a new city, why not download a journey planner app like Citymapper or Google Maps? These will help you find the best route to your residence and campus.

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4. Meet and Greet

Welcome Assistants will meet you at the main drop-off point and direct traffic to the check-in area. You can easily spot King’s Residence staff by their red t-shirts and “Ask Me” badges.

5. Unloading vehicles

Welcome Assistants will help you unload, and trolleys will be available to aid in the conveyance of your bags and other personal effects. As there is limited space for unloading vehicles, we will need students and parents to unload their vehicles swiftly to make room for other vehicles. If you think you might need more time to unload, we suggest that you proceed to the nearest car park and unload from where you have safely parked. Find out where the nearest car park is please visit the NCP website. Never leave you baggage and other personal belongings unattended.

6. Check In

At the check-in desk, you will be handed your flat and room key on presentation of a government-issued photo ID (eg, passport or driver’s licence).

7. Finding your room

Once you have your keys, a Welcome Assistant can show to your room, and help you with your bags along the way. And, voilà you have moved in!

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Settling into your room

Before we leave you to settle comfortably into your room, there are a few more things for you to go through:

Familiarise yourself with the fire evacuation plan Your residence evacuation plan can be found on the back of the main door, and fire safety equipment can be found in your flat and room. Make sure that you orient yourself with the nearest fire exits to your flat. Your kitchen is equipped with a fire extinguisher and fire blanket. Ensure you know where these are located and how to use them properly.

Review your e-inventory form

Within three days of your arrival, one of our Welcome Assistants will be knocking on your door to go through the room and flat inventory with you. We made every effort to ensure your accommodation is in tip-top shape before you arrive, and we need you to confirm that everything is indeed in place and in good working order.

The inventory is the official record of the condition of your room and flat when you arrive, and will be compared with the condition of your room and flat on your departure. If you find that you failed to report something during the joint review with a Welcome Assistant, please speak to a member of staff at Reception and we’ll make sure this is noted and addressed as well. Note that you will have up 7 days to raise any modifications to your check-in inventory form.

Find space for your food and utensils in the kitchen

If you are living in a shared flat, bear in mind that you will be sharing fridge and storage space with other people. Therefore, be considerate about your use of space.

Remove all unwanted packaging after unpacking

Remove all boxes, bags and other items that may cause blockages from all access routes within your flat and along the corridors. Your residence has a designated bin area for all refuse.

More information

If there’s anything we haven’t covered, chances are you’ll find the information you need in the A-Z guide available on the website. Otherwise, Reception staff are available to provide assistance..

Explore!

Get to know your residence. Say hi to the Residence Life team.

Just one reminder: keep safe always by making sure you lock your room and flat doors whenever you leave.

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FAQs

How do I pay my accommodation fees?

For details of how to pay, please click here. The due dates for payment of fees are:

2016-17 payment schedule:Semester 1: 25 October 2016Semester 2: 25 January 2017

Semester 3: 5 May 2017

I need to arrive after/before 18 September 2016. Who do I speak to?

You must contact your Residence office to request an early arrival. These can be arranged subject to availability.

Can I swap rooms?

Room swaps take place the week 17 October. If you decide that you’re interested in swapping rooms, check out our room swap policy.

Can my friend/family who will be helping me move in stay overnight?

Yes, as long as the visit falls within your residence’s visitor policy. For more information, please refer to the A-Z Guide here.

What are the Residence’s opening hours?

Our receptions are open 7 days a week, 24 hours a day (except for Orchard Lisle & Iris Brook, which is open Monday to Friday, 9am to 6pm). Arrivals slots however are only available from 10.30am to 4pm on 17 and 18 September.

How do I get around?

Public transport services in London – Tube, rail, bus – are outstanding and highly recommended at all times. For lots of useful info and tips on getting around the capital, head here.

Where is the Student Union?

King’s College London Student Union (KCLSU) has Student Centres at Denmark Hill, Guy’s, Strand and Waterloo campuses. Find out more at here.

What happens if I take up accommodation elsewhere and/or don’t show up at the residence?

If you accept out accommodation offer but fail to take it up without cancelling by 26 August 2016, you will be liable for a £300 no-show charge. To cancel your accommodation agreement, please email [email protected] before 26 August.

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