Resilient Enterprise IT

The Foundation of Government Continuity

TODAY’S MESSAGE

Resilience First as a Strategy

WaTech Readiness

RESILIENCE FIRST AS A STRATEGY

The shift in the service delivery culture from a post-

failure recovery mindset, to one that has continuity

management and service availability at its core. This

empowers the enterprise to build and broker solutions

with high elasticity, reliability, and tolerance; making

continuity of essential services the focus.

RESILIENCE FIRST AS A STRATEGY: Governor’s Directive 16-19

• Identify gaps in preparedness and response.

•Develop actions to coordinate across state agencies and federal partners to reduce risks.

~ Chaired by Lt. Gov Cyrus Habib

RESILIENCE FIRST AS A STRATEGY: Typical Post-Failure Recovery Outcome

• Security Gaps

• Functionality Gaps

• Resource Intensive

• Extended Downtime

• Disruptive testing

• Costly

RESILIENCE FIRST AS A STRATEGY:Mission Essential Functions

• Essential Websites

• Payroll

• Vendor Payments

• Budget and Legislative

• Voice & Email

• Statewide Networks (SGN)

• Data Security

• Hosting

Life & Safety

Civil Order

State Economy

RESILIENCE FIRST AS A STRATEGY: What does it look like?

•Higher Levels of Resilience

• Service Availability for Planned Outages

• Service Availability for Unplanned Outages

WATECH READINESS: Network Connectivity

The State DataCenters

located in Olympia and

Quincy are interconnected

using redundant high speed

transport pathways that

provide fault tolerance and

reduce points of failure.

Locally Redundant Infrastructure

SMON DR Circuit

User VPN

WATECH READINESS: Remote Access

Virtual Workstation

For emergencies ensure

the survivability of your

team’s workstation client

tools by virtualizing them.

Access them using no

more than an internet

connection and any

modern browser.

Application Health Checks

WATECH READINESS: Application Delivery Management

Monitor, Automate, and Deploy

applications within and

across multiple datacenters

or private / public / hybrid

cloud environments;

regardless of architecture

for consistent, seamless

delivery of services.

Global Server Load Balancing

Intelligent Service Deployment

• Current WaTech Quincy Status: READY

• Quincy is also a State Data Center

• All Enterprise WaTech Services have a presence in Quincy

• Ensure your Business Critical and Mission Essential Services are survivable

WATECH READINESS:Quincy

Backups

Contingency Planning

DR Planning

Resilience

Business ContinuityBusiness

ContinuityManagement

You want to be here

You are here

WATECH READINESS:Roadmap

THE TAKEAWAY

• Quincy Data Center (QDC) is open for business

• Build for Continuity over Recovery for Mission Essential Services

• We are creating Centers of Excellence within WaTech and would love to share them with you

• WaTech is leading with a ‘Resilience First’ strategy

TALK TO YOUR CUSTOMER

ACCOUNT MANAGER (CAM)

ABOUT A SERVICE CONSULT

ANY QUESTIONS

what why where when who how

Wesley.Chandler@watech.wa.gov

• Governor’s Directive 16-19

• Resilient Washington

• WaTech Quincy Readiness

Links