RESORT ACCESS GUIDE 2017

THORPEPARK.COM

INTRODUCTIONThis guide is designed to assist our guests with special requirements to ensure you get the most out of your day and are able to enjoy as many of our attractions as possible. It has been produced to give you a full understanding of our attraction restrictions and the facilities that you may require.

Please use this, along with the Ride Restriction boards to make an informed decision about the attractions you feel are suitable.

USEFUL INFORMATIONFIRST AID CENTRELocated in The Lower Dome, we are able to cater for a number of special needs, including the cold storage of medicine.

TOILETSAll toilet locations around the Resort have access for guests with disabilities, and can be seen on the map with this symbol We operate the RADAR key system to access any of our disabled toilets. Keys can be hired from Island Help & Information for a £10 cash refundable deposit.

HELPER/COMPANIONIn order to assist you around our Resort, we require a helper of at least 14 years of age to accompany guests requiring assistance at all times. As the Ride Access Pass holder you can have up to three helpers accompany you on a ride, however your primary helper must be at least 14 years old, and in the view of THORPE PARK Resort, able to assume primary responsibility during emergencies and decision making.

Although our employees are eager to provide the best service possible, they are not trained in lifting or carrying techniques and therefore cannot provide physical assistance.

Your helper must be able to assist you with loading and offloading or any physical assistance that may be needed. Your primary helper is required to sit within the same carriage, boat or row as you.

RIDE INFORMATIONPlease check the restriction boards at the entrance of every ride, so you are able to make an informed decision before riding.

For all of our rides and attractions guests must be able to brace themselves and remain sitting in an upright position. Please read the notes for more detailed information or speak to a member of staff.

Some of our rides involve a complex evacuation procedure and may not be suitable for all guests. Please read the notes for a more detailed description, you may also speak to our Island Help & Information team for additional information.

Please be aware that whilst the majority of information is included within this guide all height, size and other safety restrictions also apply. You will find these are displayed on our Park map and on ride signage at the front of every queue line and should be read in conjunction with this guide.

BROKEN LIMBS AND CASTSAll rides require guests to brace themselves, therefore guests with broken limbs or casts are not permitted to ride any of our attractions, for their own safety. For more information please speak to a member of our experienced Island Help & Information team.

GUESTS WITH PROSTHESISWe have a limited selection of attractions that are suitable for guests with prosthetic limbs. You may, therefore be asked to remove these on certain attractions, with the exception of Osseo integrated prosthetics.

Some rides are not suitable for guests who have 2 or more prosthetic limbs due to specific manufacturer restrictions. Guests must have at least one upper and one lower extremity with good grip control and the ability to brace, to enable them to maintain the proper riding position.

RIDE/ATTRACTION

HEIGHT/ AGE RESTRICTIONS

ACCESS POINT SUITABLE FOR NON-AMBULANT

EVACUATION WALK UNAIDED

EVACUATION CHAIR

WHEEL CHAIR/MOBILITY ACCESS INFORMATION

OTHER

DEPTH CHARGE Min 0.9m, under 1.2m must be accompanied by 16+

Main entrance, no separate queue line or wheelchair access

The entrance has 12 steps and several ramped sections

AMITY BEACH Families with younger children only

Main entrance

WET WET WET Blue & green slides min 1m, under 1m must be accompanied By 16+

Main entrance, no separate queue line or wheelchair access

The entrance consists of 5 steps and several ramped sections

Can be accompanied on the cream slide ONLY

FLYING FISH Min 0.9m, under 1.1m must be accompanied by 16+

Ramp located next to the exit bridge

7 steps The entrance has 12 steps

TIDAL WAVE Min 1.2m Dedicated entrance (by Amity kebab)

*

*Transfer out of the boat down onto a metal walkway and a rotation of 180 degrees into the chair with assistance of helper

STORM SURGE Min 1.1m, under 1.2m must be accompanied by 16+

Fastrack entrance

STORM IN THE TEACUP

Min 1.1m, under 1.3m must be accompanied by 16+

Main entrance Wheelchair users must be able to transfer into the teacup (with or without carers help)

STEALTH Min 1.4m.Torso – max 51 inches

Dedicated entrance/wheelchair users: wheelchair access lift by the exit

7 steps Wheelchair users please use the courtesy phone near the ride exit before accessing the ride plaform.In the event of an exacuation, you must be able to lift and transfer yourself from the train

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself

AMITY RIDE ACCESS INFORMATION

RIDE/ATTRACTION

HEIGHT/ AGE RESTRICTIONS

ACCESS POINT SUITABLE FOR NON-AMBULANT

EVACUATION WALK UNAIDED

EVACUATION CHAIR

WHEEL CHAIR/MOBILITY ACCESS INFORMATION

OTHER

THE SWARM Min 1.4m, max 1.96mTorso – max 51 inches.

Dedicated entrance

Steep steps up Guests must be able to transfer themselves from the ride car to lift steps unaided

Transfer themselves from the ride car to lift steps unaided

RIDE/ATTRACTION

HEIGHT/ AGE RESTRICTIONS

ACCESS POINT SUITABLE FOR NON-AMBULANT

EVACUATION WALK UNAIDED

EVACUATION CHAIR

WHEEL CHAIR/MOBILITY ACCESS INFORMATION

OTHER

SAMURAI Min 1.4m.Torso – max 51 inches

Ride exit Wheelchair users must be able to transfer into the ride seat (with or without carers help)

SAW - THE RIDE Min 1.4m.Torso – max 51 inches

Dedicated entrance

25m flat

70 steps down

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself

SLAMMER Min 1.4m.Torso – max 51 inches

Fastrack entrance next to Slammer exit

Wheelchair users must be able to transfer into the ride seat (with or without carers help)

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself.

ROCKY EXPRESS Min 0.9m, under 1.2m must be accompanied by 16+

Ride exit

TIMBER TUG BOAT Min 0.9m, under 1.1m must be accompanied by 16+

Ride exit Wheelchair users must be able to transfer into the ride seat (with or without carers help)

OLD TOWN RIDE ACCESS INFORMATION

SWARM ISLAND RIDE ACCESS INFORMATION

RIDE/ATTRACTION

HEIGHT/ AGE RESTRICTIONS

ACCESS POINT SUITABLE FOR NON-AMBULANT

EVACUATION WALK UNAIDED

EVACUATION CHAIR

WHEEL CHAIR/MOBILITY ACCESS INFORMATION

OTHER

NEMESIS INFERNO Min 1.4m.Torso – max 51 inches

Ride exit, please note there is no wheelchair access

25m flat

steep steps up

Guest must have full upper body strength and be able to transfer themselves from the ride car to lift steps unaidedThe exit pathway is approx. 100 metres long, consisting of steps and ramped sections

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself

I’M A CELEBRITY… GET ME OUT OF HERE! MAZE

Recommended for ages 8+

Dedicated entrance

Wheelchair guests are permitted to experience, however alternative routes are specially designed to accommodate this*

Please see attraction entrance boards for specific attraction information

MR MONKEY’S BANANA RIDE

Min 0.9m, under 1.2m must be accompanied by 16+

Dedicated entrance

Wheelchair users must be able to transfer into the ride seat (with or without carers help)

Guests with RAP must sit in row 3 or row 4

RUMBA RAPIDS Min 0.9m, guests under 1.1m must be accompanied by 16+

Ride exit 100m flat

34 steps

Guests must be able to board boats whilst in motion. Guests are expected to step onto a moving turntable and then quickly into the boat. The ride cannot be stopped for loading

Guests are required to use the courtesy phone at the exit of the ride before entering the queue line

ANGRY BIRDS 4D This experience is recommended for ages 4 and over

Gates closest to the foyer entrance doors

Wheelchair users are able to stay in their wheelchair, if they wish*

Please see attraction entrance boards for specific attraction information Each guest must have their own seat

DETONATOR: BOMBS AWAY

Min 1.3mTorso – max 51 inches

Ride exit Wheelchair users must be able to transfer into the ride seat (with or without carers help)

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself

KING PIG’S WILD HOG DODGEMS

Min 1.1m, under 1.3m must be accompanied by 16+

Fastrackentrance

Guests must have full upper body strength including full control of the neck and head in order to brace against the ride forces. Wheelchair users must be able to transfer into the ride seat (with carers help)

Guests will need one arm and two legs to be able to brace themselves

DERREN BROWN’S GHOST TRAIN: RISE OF THE DEMON

Min 1.4This attraction is not suitable for under the age of 13

Dedicated entrance

50m flat In case of an evacuation, guests must be able to sit upright unaided with full control of the upper torso (including neck and head), and hold their own body weighte train*

Please see attraction entrance boards for specific attraction information

JUNGLE RIDE ACCESS INFORMATION

RIDE/ATTRACTION

HEIGHT/ AGE RESTRICTIONS

ACCESS POINT SUITABLE FOR NON-AMBULANT

EVACUATION WALK UNAIDED

EVACUATION CHAIR

WHEEL CHAIR/MOBILITY ACCESS INFORMATION

OTHER

COLOSSUS Min 1.4m.Torso – max 51 inches

Ride exit * *The helper must sit next to the disabled guests, they must be able to lift and transfer the disabled guest into the evacuation chair.This will involve a transfer from the carriage onto the stairway, and a rotation of 180 degrees into the chair Wheelchair users must be able to transfer into the ride seat (with or without carers help)

RUSH Min 1.3mTorso – max 51 inches

Fastrack entrance/wheelchair users: Ride exit

Wheelchair users must be able to transfer into the ride seat (with or without carers help)

VORTEX Min 1.4mTorso – max 51 inches

Ride exit The helper should be able to lift/transfer the disabled guest rom the raised seat down onto the evacuation platform

Guests must have either one arm and two legs, or one leg and two arms in able to brace yourself

QUANTUM Min 1.2m Ride exit This ride exit/disabled entrance has 9 steps

X Min 1m, guests under 1.2m must be accompanied by 16+

Ride exit * *An evacuation chair is available to assist guests during an evacuation. This will require transfer from the train, onto the stairway and then into the chair The entrance and exits are ramped and dimly lit

ZODIAC Min 0.9m, under 1.4m must be accompanied by 16+

Ride exit The Gondolas on the ride will tilt when boarding.Wheelchair users must be able to transfer into the ride seat (with or without carers help)

LOST CITY RIDE ACCESS INFORMATION

THANK YOU FOR VISITING