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Hospitality Preliminary Certificate II in Kitchen Operations SIT20416

Participate in safe food handling practices: SITXFSA002 Set 1

Sydney Distance Education High School

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Contents

Elements and Performance Criteria................................................................................................................... 5

Food Safety Programs ....................................................................................................................................... 7

Activity 1: HACCAP & Critical Control Points ............................................................................................... 9

Activity 2: Assess Hazards .............................................................................................................................. 10

Activity 3- eLearning ...................................................................................................................................... 17


Elements and Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements describe the essential outcomes of a unit of competency.

1.Follow food safetyprogram.

1.1 Access and use relevant information from organisational food safety program.

1.2 Follow policies and procedures in food safety program.

1.3 Control food hazards at critical control points.

1.4 Complete food safety monitoring processes and complete documents as required.

1.5 Identify and report non-conforming practices.

1.6 Take corrective actions within scope of job responsibility for incidents where food hazards are not controlled.

2.Store food safely. 2.1 Select food storage conditions for specific food type.

2.2 Store food in environmental conditions that protect against contamination and maximise freshness, quality and appearance.

2.3 Store food at controlled temperatures and ensure that frozen items remain frozen during storage.

3.Prepare foodsafely.

3.1 Use cooling and heating processes that support microbiological safety of the food.

3.2 Monitor food temperature during preparation using required temperature measuring device to achieve microbiological safety.

3.3 Ensure safety of food prepared, served and sold to customers under other conditions.

4.Provide safe single useitems.

4.1 Store, display and provide single use items so they are protected from damage and contamination.

4.2 Follow instructions for items intended for single use.


5.Maintain a cleanenvironment.

5.1 Clean and sanitise equipment, surfaces and utensils.

5.2 Use appropriate containers and prevent accumulation of garbage and recycled matter.

5.3 Identify and report cleaning, sanitising and maintenance requirements.

5.4 Dispose of or report chipped, broken or cracked eating, drinking or food handling utensils.

5.5 Take measures within scope of responsibility to ensure food handling areas are free from animals and pests and report incidents of animal or pest infestation.

6.Dispose of foodsafely.

6.1 Mark and keep separate from other foodstuffs any food identified for disposal until disposal is complete.

6.2 Dispose of food promptly to avoid cross contamination.

Resources for this week:-

1. Book “Participate in safe food handling procedures: SITXFSA002”.2. Hospitality the essentials Chapter 9. (Implement food safety procedures)

Additionally this week the following resources are provided on eLearning in week 9:-

Links provided to :-

• Food Act 2003 (NSW) (as amended)• Food Regulation 2015 (NSW) as amended• Australian and New Zealand Food Standards Code. (ANZFS)


Food Safety Programs A Food Safety Program (also called Food Safety Plan or Food Safety System) is an organised approach to controlling food safety hazards in a food process. Its main purpose is to ensure a high standard of food hygiene.

Why have a Food Safety Program?

In response to a series of major food poisoning cases, and recent changes in public attitude towards food safety, all Australian states and territories have worked towards a combined approach to food safety.

As a result, the Australia New Zealand Food Standards Code (the Code) was developed by Food Standards Australia New Zealand (FSANZ). This Code now applies to all Australian states and territories with food hygiene standards now clearly detailed in Federal, State and Local legislation and regulations. This legislation is referred to as The State or Territory Food Act.

While Australia has a comparatively good record when it comes to food safety, the federal government is taking a pro- active approach to this issue. The standards are designed to ensure that Australian food business produce food that is safe to eat.

What is in a food safety program?

A food safety Program:

• Identifies potential hazards that may occur in all food handling operations of the food business.

• Identifies where and how each hazard can be controlled.

• Provides for the systematic monitoring of those controls.

• Provides appropriate corrective action when a hazard is found to be not under control.

• Provides for the regular review of the program by the food business to ensure its adequacy.

• Provides for appropriate records to be made and kept by the food business demonstrating action taken inrelation to, or in compliance with, the food safety program.

Food Safety Program Benefits

Serving safe food is vital to your establishment's success. A well designed, food safety program can help protect your

establishment's employees, customers, and reputation. When food is handled safely, its quality is preserved. Safe food

handling will help maintain the appearance, flavour, texture, consistency, and nutritional value of food.

Food that is stored, prepared, and served properly is more likely to provide the quality your customers deserve and

demand.

Safe food handling can also lead to

lower food costs due to less waste.


What is Food Hygiene?

The main purpose of a food safety program is to identify and manage hazards to ensure food safety. Food hygiene is

the responsible preparation and presentation of food by:

• Protecting food from food poisoning bacteria, spoilage bacteria and foreign objects

• Preventing the growth and multiplication of bacteria that could lead to a food borne-illness (covered in the next

slide)

• Properly cooking and processing food to kill harmful bacteria.

The result of poor food hygiene practices

The consequences of poor food hygiene practices can be very serious. When a food business does not follow good

food hygiene practices, the following may occur:

• Food poisoning

• Complaints from customers

• Increased food wastage

• Pest invasion

• Loss of reputation, which in turn can lead to loss of business

• Premises shut down, either temporarily or permanently

• Fines, prosecution and legal action

Both employers and food handlers can be liable for breaches of food safety. Fines can be issued to both business

owners and employees. Civil action can also be taken against workers and employers.


Activity 1: HACCP & Critical Control Points

Watch the video on Elearning – week 16 – ‘HACCP in Action ‘

Complete-

H____________ A____________ and C____________ C____________ P____________.

Benefits of HACCP

There is a number of clear benefits of adopting a HACCP food safety program.

Please read HACCAP pg 89 of the text and the supplementary course notes.

• It protects consumers from food poisoning.

• By preventing incidents occurring it protects the reputation of a business.

• It is often cost effective – HACCP can prevent wastage as a result of food spoilage.

• It promotes trade/ business- HACCP is an internationally recognised food safety system.

1. List the legislations that relate to food safety-

i. _____________________________________

ii. _____________________________________

iii. _____________________________________

2. What must a HACCAP system be based on to be effective?

_________________________________________________________________________________

_________________________________________________________________________________

3. What is a Hazard Analysis?

_________________________________________________________________________________

_________________________________________________________________________________

4. Define a Critical Control Point.

_________________________________________________________________________________

_________________________________________________________________________________

5. Why is it essential to reduce food hazards?

_________________________________________________________________________________

_________________________________________________________________________________


Activity 2: Assess Hazards “sometimes food spoilage is noticeable and sometimes it is not obvious”

a) Explain the statement above:-(pg 215 text)

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_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

b) FOOD POISONING

Define the following- Symptoms, onset, high risk groups

I. Symptoms

________________________________________________________________________________

________________________________________________________________________________

II. Onset

________________________________________________________________________________

________________________________________________________________________________

III. high risk groups

________________________________________________________________________________

________________________________________________________________________________

c) Complete a chart summarising the main points about biological, physical and chemical hazards in

food.

Biological Physical Chemical

Ways in which

food can be

contaminated

Ways to avoid

contamination


Key Concept - Time-Temperature Abuse Microorganisms pose the largest threat to food safety and like all living organisms; most cannot survive or reproduce outside certain temperature ranges. Therefore, time and temperature must be controlled throughout the flow of food.

Food has been time-temperature abused any time it has been allowed to remain too long at temperatures favourable to the growth of food borne micro-organisms. For example:

• Not held or stored at required temperatures• Not cooked or reheated to temperatures that kill micro-organisms• Improperly cooled

High risk foods left at room temperature for long periods of time are most likely to result in food poisoning when eaten.

Time-temperature abuse is also more likely to occur in food that has been prepared a day or more in advance of service since the food may go through several additional processes, including cooling, storage, and reheating.

Safe Food Flow – Cooling to Delivery

Cooling food

If you cook potentially hazardous food that you intend to cool and use later, you need to cool the food to 5°C or colder as quickly as possible. There may be food poisoning bacteria in the food even though it has been cooked. Faster cooling times limit the time when these bacteria are able to grow or form toxins.

When cooling cooked potentially hazardous food, cool the food within the following

timeframes: From 60°C to 21°C within two hours; and

From 21°C to 5°C within a further four hours.

This means you have a maximum of six hours to cool food from 60°C to 5°C or below. If you don’t know how fast your food is cooling, use a probe thermometer to measure the warmest part of the food – usually in the centre.

To chill food quickly, break it up into smaller portions in shallow containers. Take care not to contaminate the food as you do this.

Cooling Hazards There are a number of hazards associated with cooling foods.

• Potentially hazardous food that is not cooled quickly enough can allow bacteria to multiply andcause a food- borne illness;

• Foreign objects may fall into uncovered food;

• Unclean food containers used for cooling potentially hazardous food can contaminate thefood with food poisoning bacteria.


Controls and monitoring Below is a list of controls that should be followed when cooling cooked food.

Using a probe thermometer, check that the temperature at the centre of potentially hazardous food reduces from 60°C to 21°C within two (2) hours and from 21°C to 5°C within a further four (4) hours.

Check that the potentially hazardous food is being cooled in an appropriate clean, uncontaminated storage container. Divide potentially hazardous food into smaller batches and use shallow containers (for example less than 10cm deep) to help it cool quicker.

Protect storage containers from contamination and label with the type of food and the date before placing into the cool room, refrigerator or freezer.

Potentially hazardous food can be left at room temperature until it drops to 60°C (this temperature should be checked with your probe thermometer), the food can then be put in the refrigerator to continue cooling;

Do not put hot food straight from the oven or stove into a refrigerator, cool room or freezer, because it can cause the refrigeration temperature to rise.

A guide to when to put cooked food in the refrigerator is to let it stand for 20-30 minutes prior to placing under refrigeration.

Check that the temperature inside the refrigerator does not rise higher than 5°C while cooling food.

Make sure there is adequate air circulation around containers by not overloading refrigerators, cool rooms

or freezers. Never mix left-over food with a new batch of cooled food;

Separate raw and cooked foods.

Corrective actions

Throw away food if the above cooling times and temperatures have not been reached;

If refrigerator temperatures rise above 5°C during the cooling of food, review and modify cooling practices to ensure that temperatures remain below 5°C;

Discard any potentially hazardous food that may have been contaminated during cooling.

Safe Reheating Food If you reheat previously cooked and cooled potentially hazardous food, you must reheat it rapidly to 75°C or hotter.

Ideally, you should aim to reheat food to 75°C within a maximum of two hours to minimise the amount of time that food is at temperatures that favour the growth of bacteria or formation of toxins.

Inadequate reheating means that food may be heated to temperatures within the temperature danger zone therefore allowing any bacteria present to multiply.

The food safety procedures for reheating cooked foods are:

• Ensure foods reach an internal temperature of 75°c or above when initially cooked.• Reheat foods a quickly as possible without destroying the quality, flavour and appearance of the

food item.• Do not reheat food in a bain-marie or similar hot food display unit. These units are designed to hold

hot food, not make them hot. The reheating process can exceed the time control limits resultingin food held in the temperature danger zone for a long period of time. Frozen cooked food


(for example pies, sausage rolls, lasagne) should not be placed in a hot display unit to defrost and reheat.

• Food can only be reheated once so only reheat the required amount.• Any unused reheated food must be discarded.

Safe Hot Food Holding

Potentially hazardous, hot food must be held at an internal temperature of 60°C or higher. You can also hold it at an even higher temperature than 60°C as an additional safeguard.

Only use hot-holding equipment that can keep food at the proper temperature.

Never use hot holding equipment to reheat food if it is not designed to do so. Reheat food to 74°C for fifteen seconds within two hours, then transfer it to holding equipment. Most hot-holding equipment is incapable of passing food through the temperature danger zone quickly enough during the reheating process to prevent the growth of micro- organisms. Stir food at regular intervals to distribute heat evenly

Safe Cold Food Holding

Potentially hazardous, cold food must be held at an internal temperature of 5°C or lower. Only use cold

holding equipment that can keep food at the proper temperature.

Do not store food directly on ice. Whole fruit and vegetables and raw, cut vegetables are the only exceptions. Place food in pans or on plates first. Ice used on a display should be self-draining and drip pans should be cleaned and sanitised after each use

Safe Food Display

When displaying unpackaged ready-to-eat food for self service, eg a buffet, there are a number of rules to be followed to ensure the food remains safe.

Protect food from contaminants with covers or sneeze guards. Covers help to maintain temperature and keep out contaminants.

Provide separate serving utensils for each food.

Prepare food in small batches so it will be used faster. Do not prepare food any further in advance than necessary to minimise the potential for time-temperature abuse.

Check the internal temperature of food using a thermometer. The holding equipment's thermostat measures the temperature of the equipment, not the food.

Check the temperature of food at least every four hours. Food that is not at 60°C or higher or 5°C or lower must be discarded. As an alternative, check the temperature every two hours to leave time for corrective action.

Establish a policy to ensure that food being held for service will be discarded after a predetermined amount of time. For example, a policy may state that a pan of veal can be replenished all day as long as it is discarded at the end of the day


Safe Food Serving

Both kitchen staff & food servers need to be careful not to contaminate food. Kitchen staff can do the following to reduce the risk of contamination.

Store serving utensils properly. Serving utensils can be stored in the food, with the handle extended above the rim. They can also be placed on a clean, sanitised food-contact surface.

Use serving utensils with long handles. Long-handled utensils keep the server's hands away from food.

Use clean and sanitised utensils for serving. Use separate utensils for each food item, and properly clean and sanitise them after each serving task. Utensils should be cleaned and sanitised at least once every four hours during continuous

Food servers need to be just as careful as kitchen staff. If they are not, they can contaminate food simply by handling the food-contact surfaces of glassware, dishes, and utensils. Servers should use the following guidelines to serve food safely.

Glassware and dishes should be handled properly. The food-contact area of plates, bowls, glasses, or cups should not be touched.

Flatware and utensils should be held at the handle. Store flatware so servers grasp handles, not food-contact surfaces.

Eliminate bare-hand contact with food that is cooked or ready-to-eat.

Use ice scoops or tongs to get ice. Servers should never scoop ice with their bare hands or use a glass since it may chip or break. Ice scoops should always be stored in a sanitary location-not in the ice bin.

Never use cloths meant for cleaning food spills for any other purpose. When tables are cleaned between guest seatings, spills should be wiped up with a disposable, dry cloth. The table should then be cleaned with a moist cloth that has been stored in a fresh sanitiser solution.

Safe Food Serving – Cross Contamination To prevent cross-contamination, it is a good idea to schedule staff so they are not assigned to do more than one job during a shift. Serving food, setting tables, and busing dirty dishes are separate tasks with different responsibilities.

Servers and kitchen staff should also know the rules about re-serving food. In general, only unopened, pre-packaged food can be re-served.

Never re-serve plate garnishes, such as fruit or pickles, to another customer. Served, but unused, garnishes must be discarded. Never re-serve uncovered condiments. Do not combine previously served food with fresh food.

Uneaten bread or rolls may not be re-served to other customers. Linens used to line bread baskets must be changed after each customer.

The personal hygiene of servers is very important. Servers should be neat and clean, and their hair should be pulled back. They should avoid touching their hair or face when serving food, and should refrain from habits such as chewing fingernails or licking their fingers. Eliminate bare-hand contact with food that is cooked or ready-to-eat.

Use ice scoops or tongs to get ice. Servers should never scoop ice with their bare hands or use a glass since it may chip or break. Ice scoops should always be stored in a sanitary location-not in the ice bin.

Never use cloths meant for cleaning food spills for any other purpose. When tables are cleaned between guest seatings, spills should be wiped up with a disposable, dry cloth. The table should then be cleaned with a moist cloth that has been stored in a fresh sanitiser solution.


Activity 3: Food Safety Monitoring and temperature control Prepare food safely. – Long Response Answer

Using the resources and the notes in this week’s Title Page complete the following:-

1. What would be an appropriate process to follow when freezing, re-heating /reconstituting the followingpre-prepared meal?

Spaghetti Bolognaise

In your answer -

a) define correct temperatures

b) define required lengths of time

c) define the method of reheating

a) explain how you would maintain the quality of the dishes during this process in your answer.

b) Include each of the following stages

I. cool food to freeze

II. defrost food

III. reheat food

IV. store food after heating

V. hold food to maintain quality

VI. display food

Spaghetti Bolognaise

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Participate in safe food handling practices: SITXFSA002 Set 1 Sydney Distance Education High School

15

_____________________________________________________________________________________

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2. In detail, explain the 2 hour/4 hour guide.(pg 231 text)

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

3. Temperature Probes(pg 220 text)

Businesses that handle potentially hazardous food must have a probe thermometer that accurately measures to +/-1 C.

a) Explain the importance of cleaning and sanitising a temperature probe (thermometer) & how this shouldne undertaken-

_____________________________________________________________________________________

_____________________________________________________________________________________

b) Where should the probe be placed to ensure the most accurate reading? Why ?

_____________________________________________________________________________________

_____________________________________________________________________________________


16

4. Hazard Identification:-

While working in the kitchen of a large hotel you identify a food safety hazard.

a) Nominate 2 appropriate people that you could report the problem within the organisation.

_____________________________________________________________________________________

_____________________________________________________________________________________

b) Suggest how this could be done formally and informally.

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

Activity 4- ELearning

Complete e-learning Task 1.1 Case Study- Following HACCP Procedures and upload for marking.

1.1 /10

Remember-

• Potentially hazardous foods include: -Raw and cooked meat, poultry and meat products; Dairyproducts and foods containing dairy products; Seafood; Processed fruits and vegetables; Cookedrice and pasta; Processed foods containing eggs ;beans, nuts and other protein-rich foods; foodsthat contain any of the above foods eg sandwiches and custard and cream filled baked goods

• Generally the Standards require that potentially hazardous food is kept under temperature controlwhich means below 5°C and above 60°C.

• Businesses need to limit the amount of time that potentially hazardous foods are kept in the ‘dangerzone’ - temperatures between 5°C and 60°C.


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