resources for elders, caregivers and persons with disabilities
TRANSCRIPT
Franklin County Home Care Corporation
Resources for Elders, Caregivers and Persons with Disabilities
The Silverline2015–2017
Turners Falls, MA413-773-5555|978-544-2259
800-606-4519www. Interimhealthcare.com/westernmass
Behind every windowis a
home.More than 40 years of experience
in home care.
We provide a variety of services to meet your individual needs:
• Free In-home Evaluation• Bonded and Insured• Companions, Homemakers
and Aides
Loving Care Agency is a leading provider
of home care services for adults.
We provide caring, qualified, and dependable caregivers to provide assistance with Personal Care and Homemaking services. Servicing all of Western Massachusetts. Home and Community Based Services Include: • Personal care and companionship support to elderly and ill
patients. • Initial and on-going RN assessments to assure appropriate
care plans are established and conditions are monitored. • Hour, overnight or live-in care available.
Loving Care Agency works in collaboration with insurance companies and accepts most major insurance coverage including, Long Term Care Insurance, Medicaid, Private Pay, No-Fault, HMO and PPO.
w w w . l o v i n g c a r e a g e n c y . c o m
Springfield Office: 2071 Roosevelt Avenue Springfield, MA 01104 (413) 737-2656
Greenfield Office: 91 Main Street, Suite 9 Greenfield, MA 01301 (413) 774-3360
When Seconds Count
Mo Grossberger, President
Medical Alert Systems and Medication Dispensers
My Guardian Angel413 624 0200
www.myguardianangelprs.comLocally owned and operated
3278
457
Skilled nursing, rehabilitation, home health and social work
Palliative Care for people with serious illness requiring symptom management
Hospice Care end-of-life care in the place you call home
Ifyouoryourlovedonemaybenefitfromquality,skilled in-home care, call us at 413-584-1060.
Or ask your healthcare provider for a referral to Cooley Dickinson VNA & Hospice.
Caring for our community since 1906. www.VNAandHospice.org
Cooley Dickinson VNA & Hospice
Welcome to theSilverline Directory of Community Resources
One of the most important services Franklin County Home Care Corporation (FCHCC) provides is access to information about issues, programs, and services for elders, caregivers, and persons with disabilities. This is the gateway that, many times, serves to introduce people in our community to the wide variety of resources and supports available to elders, persons with disabilities, families, and those helping to provide care.
Resource information is always changing. Experienced Resource Consultants are available to answer questions or assist with your inquiry through research and follow up as needed. An up-to-the-minute database is maintained electronically. In talking with you, we can give more specific information than is contained in the Directory and offer help to problem solve with you. Assistance with elder resource information across the United States is also available. This guide is also available electronically at www.fchcc.org: click on “The Silverline” tab below “Resources” on any page.
Our Information & Caregiver Resource Center (ICRC) is available during business hours, Monday to Friday, and can be reached by calling (413) 773-5555, (978) 544-2259, toll-free at (800) 732-4636, or TDD (413) 772-6566. Contact us anytime by email at [email protected] or visit www.fchcc.org. You may also access www.800AGEINFO.com, an on-line resource for elder issues and listings of resources, information on programs and services in Massachusetts, and links to many other websites, or call 1-800-AGE-INFO (1-800-243-4636).
Producing this guide is a project that involves many people in its making. FCHCC appreciates the diligence, commitment and hard work of the staff that have made it happen. Many thanks to the Project Team for a job well done – Laurie Deskavich, ICRC Program Director; Terri Aitken, ICRC Resource Consultant; Jessica Riel, Media & Communications Manager; and Barbara Bodzin, Direc-tor of Client Services.
Regina E. Curtis Roseann MartocciaPresident, Board of Directors Executive Director
Franklin County Home Care Corporation330 Montague City Road, Suite 1, Turners Falls, MA 01376
(413) 773-5555 | (978) 544-2259 | (800) 732-4636 | TDD (413) 772-6566Fax (413) 772-1084 | [email protected]
www.fchcc.orgi
Our Mission is to help elders and persons with disabilities remain in their homes safely, comfortably, and independently for as long as they are able and to support their caregivers as they try to bal-ance the competing needs of family, work, and self.
Franklin County Home Care Corporation is an Aging Services Access Point and Area Agency on Aging funded in part by the federal Older American’s Act, the state Executive Office of Elder Affairs, the United Way of Franklin County and other sources both public and private. FCHCC is operated by a local volunteer Board of Directors, a majority of whom are, by law, elders. The agency is an AA/EOE employer and does not discriminate in pro-gram admission, access, services, or employment practices.
Franklin County Home Care Corporation is committed to diversity in employment practices and service delivery. Our agency prohibits discrimination and takes affirmative action to serve people in our community with fairness and respect for all. We recognize that many differences among people may be barriers to inclusion. These differences include race, physical appearance and ability, sex, age, nationality and ancestry, class, religious and political beliefs, marital status, sexual orientation, and gender identity. We welcome and value all persons and we dedicate our agency to an ongoing effort to achieve the goal of greater diversity among our employees, clients and others whom we serve.
How to use The Silverline DirectoryFranklin County Home Care Corporation has compiled 331 resource listings that we hope you will find useful in responding to questions and concerns.
In the Table of Contents, you will find nineteen categories, listing all entries that pertain to that category. The main body of the directory contains listings in alphabetical order.
Each resource entry lists the organization name, address, followed by a brief description of the service(s).
An alphabetical listing by organizational name can be found in the Index at the end of the Re-source Directory.
A listing of non-emergency police & fire contact information is included by town at the end of the directory.
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FCHCC has been helping elders, caregivers,& persons with disabilities for over 40 years
Programs & Services OfferedAdult Family Care
Benefits CounselingCare Transitions
Case ManagementCommunity Choices
CompanionCongregate Housing: Morgan Allen House & Winslow Wentworth House
Consumer Directed CareDementia Caregiver’s Support Group
Elder Protective ServicesEnhanced Community Options
Family Caregiver, including pay for caregivers and grantsFrail Elder Waiver
Geriatric Services Support CoordinationGrandparents Caring for Grandchildren Support
The Good Life: Online and print news for adults and caregiversHealthy Living
Home Repair Guide (online)In-Home Care
Information & Caregiver Resource Center (ICRC)Long-Term Care Ombudsman
Long-Term Services & SupportsMeals on Wheels
Money Follows the PersonMoney Management/Bill Paying
Nutrition Education & ConsultationOptions Counseling
Personal Care AttendantRespite Services
Rural Supportive Housing (Highland Village; Squakeag Village; Stoughton Place; Stratton Manor)Senior Dining Centers & Luncheon Clubs
Senior Care OrganizationsSHINE: Serving the Health Insurance Needs of Everyone
Silverline: Directory of ResourcesSupportive Housing
TransportationVolunteer Opportunities
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Abuse & ProtectionBeacon House for MenBeacon House for WomenBrattleboro RetreatCenter for Women & Community Crisis Services of Franklin CountyDepartment of Public Health – Bureau of Health Care Safety & QualityElder Protective ServicesInformation & Caregiver Resource CenterLong Term Care Ombudsman ProgramMassachusetts Substance Abuse Information and Education HelplineNew England Learning Center for Women in Transition TRIADWells Street Shelter
Advocacy & Information Alzheimer’s AssociationAmerican Red CrossBenefits Counseling Program Better Business Bureau of Central New England, Inc.Care TransitionsCenter for Public RepresentationCitizen Information ServiceCommission on the Status of Grandparents Raising ChildrenCommunity Action of Franklin, Hampshire, and North Quabbin Regions Community Legal Aid Services
Consumer ProtectionDementia Caregiver’s Support GroupDepartment of Public Health – Bureau of Health Care Safety & Quality Department of Public UtilitiesDisability Law CenterEaster Seals MassachusettsExecutive Office of Elder AffairsFamily Caregiver Support Program Franklin County Chamber of CommerceFranklin County Home Care Corporation Franklin/Hampshire United ARCFranklin Regional Council on GovernmentsJohn R Gobel, Attorney at LawGovernor of Massachusetts OfficeGrandparents Raising Grandchildren SupportGreater Athol Area Advocates for Families with Special Needs Hospice & Palliative Care Federation of MassachusettsINDEXInformation & Caregiver Resource CenterLegal Advocacy & Resource CenterLivantaLong-Term Care Ombudsman ProgramMass Home CareMassachusetts Association for the Blind Community ServicesMassachusetts Association of Older Americans
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Massachusetts Bar Association Lawyer Referral Service Massachusetts Commission Against Discrimination Massachusetts Commission for the BlindMassachusetts Commission for the Deaf & Hard of HearingMassachusetts Department of Developmental Services Massachusetts Department of Mental Health Massachusetts Department of Public Health Massachusetts Department of Transitional AssistanceMassachusetts Fair Housing CenterMassachusetts Rehabilitation Commission Massachusetts Senior Action CouncilMassachusetts Senior Care AssociationMassachusetts Substance Abuse Information and Education HelplineMedicare Advocacy Project Montague Catholic Social MinistriesNational Academy of Elder Law Attorneys, Inc. National Alliance for the Mentally Ill of Western Massachusetts National Federation of the BlindNew England Learning Center for Women in Transition North Quabbin Chamber of CommerceNorth Quabbin Community CoalitionNorthwestern District Attorney’s Office Victim Assistance Office of the Massachusetts Attorney General Options Counseling
Pharmacy Outreach ProgramSHINE: Serving the Health Insurance Needsof EveryoneState Representative Stephen KulikState Representative Paul MarkState Representative Susannah Whipps LeeState Senator Benjamin DowningState Senator Anne GobiState Senator Stan RosenbergSTAVROS Center for Independent Living, Inc. Stobierski & Stobierski, Attorneys at LawTRIADUpper Pioneer Valley Veteran’s ServicesUS Congressman James McGovernUS Senator Ed MarkeyUS Senator Elizabeth WarrenValleyEyeRadioValuing Our Children, Inc.Veteran’s Service Officer – North Quabbin Worcester County Bar Association
Alzheimer’s, Dementia, & Memory DisordersAlzheimer’s AssociationDementia Caregiver’s Support GroupGreenfield Adult Day Health CenterThe Highlands Adult Day HealthInformation & Caregiver Resource CenterMemory Disorders Program Neuro-Psychology AssociatesNorth Quabbin Adult Day Health Center
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Assisted Living, Nursing Facilities, & Rest HomesApplewood Home for EldersArbors Assisted Living in GreenfieldBuckley HealthCare CenterCenter for Extended Care at AmherstCharlene Manor Extended Care FacilityElaine Center at Hadley Farren Care CenterHospice of the Fisher HomeLaBelle’s Rest HomeLong-Term Care ScreeningNew England Health Center LLCPoet’s Seat Health Care CenterQuabbin Valley Healthcare
Councils on Aging, LuncheonClubs, & Senior CentersAshfield Council on AgingAthol Council on AgingAthol Senior CenterBernardston Council on AgingBernardston Senior CenterBuckland Council on AgingCharlemont Council on AgingCharlemont Luncheon Club & Senior CenterColrain Council on AgingConway Council on AgingErving Council on AgingErving Senior CenterGill/Montague Council on AgingGill/Montague Senior Center
Greenfield Council on AgingGreenfield Senior CenterHawley Council on AgingHeath Council on AgingHeath Luncheon ClubLeverett Council on AgingLeverett Luncheon ClubLeyden Council on AgingNew Salem Council on AgingNew Salem Luncheon ClubNorthfield Council on AgingNorthfield Senior CenterOrange Council on AgingOrange Senior CenterPetersham Council on AgingPetersham Luncheon ClubPhillipston Council on AgingPhillipston Luncheon ClubRowe Council on AgingRoyalston Council on Aging Royalston Luncheon ClubShelburne Council on AgingShelburne Senior CenterShutesbury Council on AgingSouth County Council on AgingSouth County Senior CenterSunderland Council on AgingWarwick Council on AgingWarwick Luncheon ClubWendell Council on AgingWendell Senior CenterWhately Council on Aging
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Counseling, Behavioral Health, & Support GroupsAthol HospitalBaystate Franklin Medical CenterBaystate Wing HospitalBeacon House for MenBeacon House for WomenBetter Breathers Support GroupBrattleboro RetreatBright Spot Therapy DogsCenter for Women & CommunityCHD Outpatient Behavioral HealthClinical & Support OptionsCommunity Health Center of Franklin County, Inc.Crisis Services of Franklin CountyDementia Caregiver’s Support GroupGardner Visiting Nurse Association (GVNA) Healthcare, Inc.Heywood HospitalInformation & Caregiver Resource Center Massachusetts Department of Mental HealthNational Alliance for the Mentally Ill of Western Massachusetts National Education for Assistance Dog Services Neuro-Psychology AssociatesPastoral Counseling CenterPioneer Valley Parkinson’s Disease Support GroupProvidence Behavioral Health HospitalPsychological Services CenterWestern Mass Recovery Learning Community
Education & LeisureAthol Golden Age ClubDepartment of Conservation & Recreation Universal Access ProgramDivision of Fisheries & WildlifeExercise is Medicine Franklin County Chamber of CommerceGreenfield Community CollegeHealthy Living ProgramInformation & Caregiver Resource CenterThe Literacy ProjectMontague Catholic Social MinistriesMount Wachusett Community CollegePerkins LibrarySenior Dining Centers & Luncheon ClubsYMCA - AtholYMCA in Greenfield
Employment & TrainingAmerican Red CrossCatholic Charities Worcester County – Senior Employment ProgramFranklin County Regional Housing and Redevelopment AuthorityFranklin Hampshire Career CenterHealthy Living ProgramInformation & Caregiver Resource CenterMassachusetts Rehabilitation Commission The Mediation & Training Collaborative
FinanceAARP Tax-AideBenefits Counseling Program
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Cerebral Palsy of Massachusetts, Inc.Community Action of Franklin, Hampshire, and North Quabbin RegionsCo-op PowerEverSource – Western Mass ElectricFranklin County Regional Housing and Redevelopment AuthorityFuel Assistance – North Quabbin New England Farm Worker’s CouncilFuel Assistance Program Good Neighbor Energy FundHeating System ProgramHomeowner Options for Massachusetts Elders, Inc. Housing Services ProgramInformation & Caregiver Resource CenterInternal Revenue Service Massachusetts Department of Transitional Assistance Massachusetts Electric Company – National Grid MassHousingMass SaveMoney Management ProgramMontachusett Opportunity Council, Inc.Rural Community Assistance Partnership Salvation Army of AtholSalvation Army of GreenfieldSocial Security Administration USDA, Rural DevelopmentWeatherization Program
Food & NutritionAmherst Survival CenterAthol Senior CenterBernardston Senior CenterBrown Bag Program: Food for EldersCenter for Self Reliance Food PantryCharlemont Luncheon Club & Senior CenterErving Senior CenterFarmer’s Market Coupon ProgramFood Bank of Western MassachusettsFranklin Area Survival CenterFranklin County Community Meals Program, Inc. (FCCMP)Gill/Montague Senior CenterGood Neighbors Food Pantry – CharlemontWendellHeath Luncheon ClubHilltown Churches Food PantryLeverett Luncheon ClubMassachusetts Department of Transitional Assistance Meals on WheelsNew Salem Luncheon ClubNorthfield Senior CenterOrange Senior CenterPetersham Luncheon ClubPhillipston Luncheon ClubProject BreadRoyalston Luncheon ClubSalvation Army of AtholSalvation Army of Greenfield
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Senior Dining Centers & Luncheon ClubsShelburne Senior CenterSouth County Senior CenterSt. Mary’s ChurchWarwick Luncheon ClubWest County Food Pantry
Grandparent SupportCommission on the Status of Grandparents Raising ChildrenFranklin/Hampshire United ARC Grandparents Raising Grandchildren SupportInformation & Caregiver Resource CenterValuing Our Children, Inc.
Health InsuranceBlue Cross/Blue Shield of MassachusettsFallon Community Health PlanHealth New EnglandInformation & Caregiver Resource CenterMassachusetts Division of InsuranceMassHealth Enrollment Center MedicareRailroad Retirement BoardSHINE: Serving the Health Insurance Needsof Everyone
Health, Medical, & DentalAmerican Cancer SocietyAthol HospitalBaystate Franklin Medical CenterBaystate Home Infusion & Respiratory ServicesBaystate Wing Hospital
Better Breathers Support GroupThe Center for Language, Speech, and HearingClarke Schools for Hearing & SpeechCommunity Health Center of Franklin County, Inc.Cooley Dickinson HospitalElite Home Health Agency, Inc.EyeCare AmericaGardner Visiting Nurse Association (GVNA)Healthcare, Inc.Greenfield Adult Day Health CenterHealth Alliance Home Health and HospiceHeywood HospitalThe Highlands Adult Day HealthHIV/AIDS BureauHospice & Palliative Care Federation of MassachusettsHospice of Franklin CountyHospice of the Fisher HomeInformation & Caregiver Resource CenterInterim HealthcareInternational Health SolutionsLifelineLifeline Systems CompanyLincareLouis & ClarkMassachusetts Dental SocietyMedical Resource Home Health Corporation Memory Disorders Program My Guardian Angel – Personal Response SystemNeuro-Psychology Associates
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North Quabbin Adult Day Health CenterOverlook Care at HomePharmacy Outreach Program Providence Behavioral Health HospitalSpringfield Technical Community College Dental Hygiene ClinicSuffield Oxygen SalesTapestry Health ServicesVA Central Western Massachusetts Healthcare SystemVictory Home Healthcare, Inc.VNA & Hospice of Cooley DickinsonVNA Care Network & Hospice
Home CareAdult Family Care ProgramArcadia New England (Second Solutions)Barton’s Angels Home Health CareCaretendersCatholic Charities Worcester CountyCollective Home Care, Inc.Commonwealth Care Alliance, One CareCommonwealth Care Alliance, Senior Care OptionsCommonwealth Registry of Nurses, Inc.Comprehensive Home CareElite Home Health Agency, Inc.Fallon Total Care, One Care Gardner Visiting Nurse Association (GVNA) Healthcare, Inc. Health Alliance Home Health and HospiceA Helping HandHome Care Program
Hospice of Franklin CountyInformation & Caregiver Resource CenterInterim HealthCare International Health SolutionsLoving Care AgencyMassachusetts Rehabilitation CommissionMedical Resource Home Health Corporation NaviCare, Senior Care OptionsO’Connell Care at HomeOverlook Care at HomePersonal Care Attendant ProgramPioneer CleanersSenior Whole Health, Senior Care OptionsSTAVROS Center for Independent Living, Inc.Tufts Network Health, One CareVictory Home Healthcare, Inc.VNA & Hospice of Cooley DickinsonVNA Care Network & Hospice
Home Modification & HousingAdult Family Care ProgramAshfield HouseAthol Housing AuthorityBenefits Counseling Program Colonial Acres ApartmentsCrocker & Cutlery ApartmentsElm Circle ApartmentsElm Terrace ApartmentsFranklin County Regional Housing and Redevelopment Authority
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Greenfield Acres ApartmentsGreenfield Family InnGreenfield Gardens ApartmentsGreenfield Housing AuthorityHighland School ApartmentsHighland Village ApartmentsHillcrest HomesHomeowner Options for Massachusetts Elders, Inc.Housing Services Program Hudson Seating & MobilityInformation & Caregiver Resource CenterKeith ApartmentsKing James CourtLaBelle’s Rest HomeLakeside Apartments Leyden Woods ApartmentsMacIntosh Court ApartmentsMiles Hotel ApartmentsMill House Ltd. ApartmentsMoltenbrey ApartmentsMontague Housing AuthorityMorgan Allen HouseMorton Meadows ApartmentsNew England Learning Center for Women in Transition Oak Courts ApartmentsOrange Housing AuthorityPark Villa ApartmentsPequoig House ApartmentsPioneer Valley Planning CommissionPower Town ApartmentsRedbrook Village LLC
Shelburne Housing AuthoritySilver Street InnSimon Smikes HouseSoldier On, Inc. Squakheag VillageSTAVROS Center for Independent Living, Inc. – Home Sweet Home Program Stoughton Place Apartments Stratton Manor ApartmentsTown of Greenfield – Department of Planning & DevelopmentUSDA, Rural DevelopmentWeldon ApartmentsWells Street ShelterWinslow ApartmentsWinslow Wentworth House
Legal Center for Public RepresentationCommunity Legal Aid ServicesDial-A-LawyerDisability Law CenterFranklin County Bar AssociationJohn R Gobel, Attorney at LawInformation & Caregiver Resource Center Legal Advocacy & Resource CenterMassachusetts Bar Association Lawyer Referral ServiceMassachusetts Commission Against DiscriminationMassachusetts Fair Housing CenterThe Mediation & Training CollaborativeNational Academy of Elder Law Attorneys, Inc.
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Northwestern District AttorneyNorthwestern District Attorney’s Office Victim AssistanceOffice of the Massachusetts Attorney General Stobierski & Stobierski, Attorneys at LawWorcester County Bar Association
Senior Care Options (SCO) & One CareCommonwealth Care Alliance, One CareCommonwealth Care Alliance, Senior Care OptionsFallon Total Care, One CareNaviCare, Senior Care OptionsSenior Whole Health, Senior Care OptionsTufts Network Health, One Care
TransportationAmerican Cancer SocietyFranklin Regional Transit Authority Gardner/Athol Area Mental Health Association TransitMedCare Emergency HealthMontachusett Regional Transit AuthorityRides for Health Wood’s Ambulance, Inc.
OtherBetter Business Bureau of Central New England, Inc.Franklin County Registry of DeedsNon-Emergency Police & Fire by TownRegistry of Motor VehiclesWhite House Greetings Office
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Franklin County Home Care 413.773.5555 978.544.2259
The Adult Family Care Program supportsand compensates caregivers who provide
for loved ones in their home.
www.fchcc.org
Are you caring for someone in your home?
3236
453
AARP Tax-AideToll Free: (888) 227-7669 (press 1)www.aarp.org/taxes/aarp_taxaide/
The AARP Foundation Tax-Aide helps low-in-come to moderate-income taxpayers by assisting with tax services and ensuring they receive ap-plicable tax credits and deductions. The AARP Foundation Tax-Aide is available free to taxpay-ers with low- and moderate-income, with special attention to those 60 and older. To locate the nearest Tax-Aide site between January and April, use the AARP Site Locator Tool online or call (888) 227-7669.
Adult Family Care Program (AFC)Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Hampshire & Hampden County Office (Covers Berkshire County)320 Riverside Drive, Suite EFlorence, MA 01062Tel: (413) 773-5555 Ext. 2320Fax: (413) [email protected]
AFC is a program for adults, age 16 or older, who are unable to live alone and who need assistance with daily personal and medical care. Clients are cared for in the hosts’ home within their com-munity by a primary caregiver. Each placement is overseen by professional nursing and social work staff, with 24-hour, on-call accessibility for emer-
gencies. Clients are carefully matched to the care-givers’ capabilities. Caregivers or family members are paid for their services.
Alzheimer’s AssociationWestern Regional Office264 Cottage StreetSpringfield, MA 01104Tel: (413) 787-1113Toll Free: (800) 272-3900Fax: (413) 787-1109www.alz.org/MANH
Central Regional Office128 Providence Street, Box 5Worcester, MA 01604Tel: (508) 799-2386Toll Free: (800) 272-3900Fax: (508) 799-2653www.alz.org/MANH
Alzheimer’s Association supports families in need by providing confidential care consultations, 24/7 Helpline, peer-based support groups, and Medic Alert + Safe Return program. They offer trainings for professionals and, through advocacy and re-search, lead the search for a cure, policy change, and public awareness.
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alz.org/MANHFor more information visit
800.272.390024-hour Helpline
Everyone has a reason to
END Alzheimer’s
American Cancer Society59 Bobala DriveHolyoke, MA 01040Toll Free: (800) 227-2345Fax: (413) 493-2199www.cancer.org
American Cancer Society offers multiple pro-grams and services. Please call (800) 227-2345 for more information, 24 hours a day, seven days a week.
American Red CrossWestern Massachusetts Office150 Brookside DriveSpringfield, MA 01104Tel: (413) 737-4306Fax: (413) 785-0929www.redcross.org/ma/springfield
Central Massachusetts Office2000 Century DriveWorcester, MA 01606Tel: (508) 595-3700www.redcross.org/ma/worcester
The Red Cross provides assistance, education, information and referral services, disaster relief, supports to America’s military families, health and safety, training and education, lifesaving blood, and international services.
Amherst Survival CenterPO Box 9629138 Sunderland RoadAmherst, MA 01059Tel: (413) 549-3968Fax: (413) [email protected]
A low-threshold community center offering fresh
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bread and produce, a nutritious hot lunch and weekly dinner, free health clinic, free clothing and household goods for anyone who needs them, and fresh food distribution every day, Amherst Sur-vival Center also has an emergency food pantry for residents of Amherst, Belchertown, Granby, Pelham, Hadley, Leverett, Shutesbury, Sunder-land, South Deerfield, South Hadley, Deerfield, Whately, and Ware. Call for information. Pantry is also open the third Saturday morning of the month from 9:30 to 11:30am. Center is open 11am to 3pm Monday, Tuesday, and Friday, and 11am to 7pm on Thursday.
Applewood Home for Elders171 South Royalston RoadAthol, MA 01331Tel: (978) 249-5110 Fax: (978) [email protected]
Applewood Home for Elders has been a family owned and operated rest home for thirty years. It is a 32-bed rest home facility surrounded by numerous gardens and nestled among six wooded acres. Call or email for a tour of the facility.
Arbors Assisted Living in Greenfield15 Meridian StreetGreenfield, MA 01301Tel: (413) 774-4400Fax: (413) 774-4415greenfield@arborsassistedliving.comwww.arborsassistedliving.com
An Assisted Living Residential Community, Ar-bors offers seniors personal care and household services in the privacy of their own apartments: bright and cheerful studios and one- and two-bedroom apartments with room for family visits as well as cherished family traditions.
Arcadia New England (Second Solutions)490 Shrewsbury Street, Suite AWorcester, MA 01526Tel: (508) 791-3535Toll Free: (866) 791-353524-hour Hotline: (508) 791-3535Fax: (508) 791-9009www.arcadianewengland.com
Arcadia New England is a home care staffing agen-cy, attending to the needs of the elderly, with a goal to keep people at home and healthier longer.
Ashfield Council on AgingPO Box 560Ashfield, MA 01330Tel: (413) 628-4441 Ext. 3Fax: (413) 625-2243www.ashfield.org
Ashfield Council on Aging belongs to The Senior Center Consortium located in Shelburne Falls. Professional staff provide transportation, meals, information and referrals, assistance with hous-ing, fuel and food assistance, and a variety of edu-cational, cultural, social, and wellness programs. Call (413) 625-2502 to register. A bi-monthly newsletter, which lists available programs, is avail-able at the Center and at www.townofshelburne.com/departments/senior-center.
Ashfield HouseSee Franklin County Regional Housing and Rede-velopment Authority.
Athol Council on Aging82 Freedom StreetAthol, MA 01331Tel: (978) 249-8986Fax: (978) [email protected] www.townofathol.govSee Athol Senior Center.
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Athol Golden Age Club82 Freedom StreetAthol, MA 01331Tel: (978) 249-7519
The club provides socialization for seniors, meets monthly, and includes activities such as bus trips, games, crafts, luncheons, and recreation.
Athol Hospital2033 Main StreetAthol, MA 01331Tel: (978) 249-3511Fax: (978) 630-6830www.atholhospital.org
A member of the Heywood Healthcare system, Athol Hospital is a 25-bed, non-profit, acute care and outpatient facility serving the communities of the North Quabbin region of Massachusetts. It is designated as a Critical Access Hospital and Primary Stroke Center, licensed by the Massachu-setts Department of Public Health and accredited by the Joint Commission. View updated support group information at www.atholhospital.org.
Athol Housing Authority21 Morton MeadowsAthol, MA 01331Tel: (978) 249-4848Fax: (978) [email protected]
The Athol Housing Authority administers 77 units of Chapter 667 state-aided elderly, disabled and handicapped housing, and 16 units of Chapter 705 family housing. In addition, it administers a small federal program and 45 Massachusetts Rent-er Voucher Program subsidies as well as oversees Lakeside Apartments (also known as Gibson Drive Apartments) in Athol and Morton Meadows.
Athol Senior Center82 Freedom StreetAthol, MA 01331Tel: (978) 249-8986Fax: (978) [email protected]
The Athol Senior Center is a multipurpose center that offers seniors educational and so-cial events, fitness and wellness programs, and specialized clinics, to name a few. The Council on Aging office offers a gateway to information and referral services and assistance with enroll-ing public benefits, such as food and fuel assis-tance, and houses the SHINE and congregate meals programs. For more information, contact the Council on Aging office or the senior center staff directly.
Barton’s Angels Home Health CarePO Box 343Northampton, MA 01061Tel: (413) 582-0220Fax: (413) [email protected]
Offering private and State-Certified Home Health Services for older adults, Bartons Angels has been locally owned and operated since 1997, providing care in homes and assisted living com-munities and facilities. Caregivers, a.k.a. An-gels, are carefully selected to assist with personal care, memory support, housekeeping, medica-tion and medical management, and overnight care. All wages, benefits and insurances are paid by Barton’s Angels. Assessments, nursing over-sight, case management, and scheduling is in-cluded.
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Baystate Franklin Medical Center (BFMC)164 High StreetGreenfield, MA 01301Tel: (413) 773-0211TTD/TTY: (413) 773-4566www.baystatehealth.org/bfmc
Baystate Franklin Medical Center is a 90-bed acute care hospital providing a broad range of both inpa-tient and outpatient clinical services to residents of Franklin County and surrounding communities, including 24/7 emergency care, oncology, inten-sive care, obstetrics, inpatient behavioral health and partial hospitalization program, sports medicine, and rehabilitation. BFMC is nationally recognized for quality and patient satisfaction in cancer care, obstetrics, stroke treatment, and sports medicine. As a member of Baystate Health, BFMC partners with colleagues throughout the health system to assure patients have access to highly specialized care, whether on-site in Greenfield or at their sister teaching hospital in Springfield.
Baystate Home Infusion & Respiratory Services (BHI&RS)489 Bernardston Road Greenfield, MA 01301Tel: (413) 773-2378Toll Free: (800) 497-7114Fax: (413) 773-2386Josephine.gallagher@baystatehealth.orgwww.baystatehealth.org/bhirs
There’s no place like home, especially if you are coping with an illness. Baystate Home Infusion & Respiratory Services has the staff, technology and range of services that allows you to receive your medications, therapy, and medical supplies prescribed by your doctor, all in the comfort of your home. Their medical equipment showrooms and supplies stores are located in Greenfield and Ware. BHI&RS offers a wide variety of products
including oxygen, hospital beds, seat lift chairs, bath safety items, and much more. For more in-formation and to speak to customer service rep-resentatives, call (800) 497-7114. Be sure to ask about the 10% senior discount.
Baystate Wing Hospital40 Wright StreetPalmer, MA 01069 Tel: (413) 283-7651TTY: (413) 284-5588www.baystatewinghospital.org
Baystate Wing Hospital system is a 74-bed hos-pital that provides a broad range of emergency, medical, surgical, and psychiatric services. Bay-state Wing Hospital has five medical centers in Belchertown, Ludlow, Monson, Palmer, and Wil-braham, which offer extensive outpatient services to meet the needs of our communities. The sys-tem also includes the Griswold Behavioral Health Center, providing comprehensive behavioral health and addiction recovery services, and the Wing VNA and Hospice. They are fully accredit-ed by The Joint Commission and are a designated Primary Stroke Service by the Massachusetts De-partment of Public Health.
Beacon House for Men57 Beacon StreetGreenfield, MA 01301Tel: (413) 773-1706Fax: (413) 773-3817
Beacon House for Men is a 24/7, staffed, 14-bed residential program offering a safe and support-ive transitional living situation for men who are 18 years or older and are recovering from alcohol and drug abuse. Program cost is based on a slid-ing fee scale. Program provides low structured so-cial model for participants. Length of stay varies – three-month up to one-year stay.
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Beacon House for Women53 Beacon StreetGreenfield, MA 01301Tel: (413) 773-1705Fax: (413) 773-3817
Beacon House for Women is a 24/7, staffed, 14-bed residential program offering a safe and sup-portive transitional living situation for women who are 18 years or older and are recovering from alcohol and drug abuse. Program cost is based on a sliding fee scale. Program provides low structured social model for participants. Length of stay varies – three-month up to one-year stay.
Benefits Counseling Program Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected] www.fchcc.org
The Benefits Counseling Program assists home-owners and renters age 60 and older or persons with disabilities to find resources to improve their financial security and help them stay in their homes for as long as they choose. Benefits Counselors provide information and counseling on public and private benefits and hands-on help completing applications that can help pay for home repairs, home modifications (e.g. ramps), and the “basics,” including food, fuel, and home energy efficiency.
Bernardston Council on AgingPowers Institute20 Church StreetPO Box 504Bernardston, MA 01337Tel: (413) 648-5413
The rural Council on Aging meets Monday through Friday for programs and serves a noon-time congregate meal. The facility is handicap accessible.
Bernardston Senior CenterPowers Institute20 Church StreetPO Box 504Bernardston, MA 01337Tel: (413) 648-5413 Tel: (413) 648-5319 (Meal Reservation)
Bernardston Senior Center operates five days a week, is handicap accessible, and offers patrons a wider range of services and programs to adults ages 50 and over.
Better Breathers Support GroupBaystate Franklin Medical Center164 High StreetGreenfield, MA 01301Tel: (413) 773-2724Fax: (413) 773-2293www.bfmc.org
The Better Breathers Support Group is a free to the public monthly education/support group for persons and their families who feel physi-cally or emotionally limited by breathing prob-lems such as Asthma, Chronic Bronchitis, Em-physema or Interstitial Lung Disease. The group meets the last Tuesday of the month from 1:30 to 2:30pm.
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Better Business Bureau (BBB) of Central New England, Inc.6 Park Avenue, Suite 100Worcester, MA 01605Tel: (508) 755-3340 Toll Free: (866) 566-132324-Hour Hotline: (866) 566-9222Fax: (508) [email protected]
The Better Business Bureau is a private, non-prof-it corporation funded by the business commu-nity. BBB provides pre-purchase information and dispute resolution services. Office hours are 9am to 5pm, Monday through Thursday, and 9am to 4pm on Friday. Web and automated phone servic-es are available 24 hours a day, seven days a week.
Blue Cross/Blue Shield of MassachusettsToll Free: (800) 678-2265 (Medicare options sales)TTY/TDD: (800) 522-1254
Blue Cross/Blue Shield offers Medicare Advan-tage Plans (HMO or PPO) and Medigap insur-ance products. Service area is by county.
Brattleboro RetreatAnna Marsh LaneBrattleboro, VT 05302Tel: (802) 257-7785Toll Free: (800) 738-7328Fax: (802) 258-3791TTY/TDD: (802) 258-3770www.brattlebororetreat.org
The Brattleboro Retreat is a not-for-profit, regional specialty psychiatric hospital and addictions treat-ment center, providing a full range of diagnostic and therapeutic services for individuals of all ages and their families. The Brattleboro Retreat offers a
high-quality, individualized, comprehensive con-tinuum of care including inpatient, partial hospi-talization, residential, and outpatient treatment.
Bright Spot Therapy Dogs 282 North RoadWesthampton, MA 01027Tel: (413) 527-6264www.bright-spot.org/index.php
Bright Spot Therapy Dogs is a non-profit organi-zation dedicated to placing well-trained, certified, therapy dog teams in meaningful programs that provide comfort and caring through the human-canine bond. Special volunteers serve in a wide variety of settings, including hospitals, nurs-ing homes, schools, libraries, and other facilities where therapy dogs are needed.
Brown Bag Program: Food for EldersThe Food Bank of Western Massachusetts97 North Hatfield RoadHatfield, MA 01038Tel: (413) 247-9738Toll Free: (800) 247-9632Fax: (413) [email protected]
The Brown Bag program is for elders over the age of 55 who meet certain income guidelines. People who qualify for SSI, Medicaid, fuel assis-tance or Veteran’s Aid probably qualify to receive Brown Bag monthly groceries, but many other people qualify, too. Each month you receive a brown bag with about ten to fifteen pounds of nutritious food. For more information about eli-gibility or to apply for Brown Bag, please call The Food Bank. The application process is simple and can be completed over the phone. Alternatively, download an application in English or Spanish and mail it to us.
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Buckland Council on Aging17 State StreetShelburne Falls, MA 01370Tel: (413) 625-2502Fax: (413) 625-2243
Buckland Council on Aging belongs to The Se-nior Center Consortium located in Shelburne Falls. Professional staff provide transportation, meals, information and referrals, assistance with housing, fuel and food assistance, and a variety of educational, cultural, social and wellness pro-grams. Call (413) 625-2502 to register. A bi-monthly newsletter lists available programs and is available at the Center and at www.townofshel-burne.com/departments/senior-center.
Buckley HealthCare Center95 Laurel StreetGreenfield, MA 01301Tel: (413) 774-3143Fax: (413) 772-0478www.buckleyhealthcare.com
Buckley HealthCare Center is a Medicare/Medic-aid/Managed Care approved, skilled nursing facil-ity with 120 residents. The facility provides both long-term care and short-term rehabilitation with an emphasis on orthopedic rehabilitation. For more information, contact the Director of Admissions.
[email protected] www.fchcc.org
They say their dignity & integrity depend on their capacity to maintain their own home.
Empower elders & persons with disabilities.Become a Benefits Counselor.
89%of people age 55+ want to age in place.
Care Transitions (CT)Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259 Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Care Transitions support is available to help in-dividuals in a hospital or nursing facility setting to optimize a smooth transition to the commu-nity. Focus is placed on accessing individually designed, community-based resources to reduce re-hospitalization.
Caretenders287 Turnpike Road #285Westborough, MA 01581Tel: (508) 366-7031
Caretenders offers homemaking services. Towns specific to Franklin County Home Care Corpo-ration’s service area are Athol and Orange.
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Catholic Charities Worcester County10 Hammond StreetWorcester, MA 01610Toll Free: (800) 244-456324-Hour Hotline: (800) 244-4563Fax: (978) 249-2545www.ccworc.org
Catholic Charities Worcester County provides an array of services that help elders to stay as inde-pendent as possible and stay in their homes for as long as they wish.
Catholic Charities Worcester County – Senior Employment ProgramC/O Franklin Hampshire Career CenterOne Arch PlaceGreenfield, MA 01301Tel: (413) 774-4361 Fax: (413) 774-2954www.ccworc.org
The program provides part-time training to em-ployment opportunities for unemployed, low-in-come individuals age 55 and older with a goal of developing job skills that will enable participants to secure unsubsidized employment. Program is for residents of Franklin and Worcester counties.
The path home might be difficult, but you’re not alone. We’ll help you transition home, and
stay there, for as long as you choose.
We’ll offer you options to best serve your needs.
413.773.5555|978.544.2259|[email protected]|www.fchcc.org
Contact us today to get started on the path home.
Center for Extended Care at Amherst150 University DriveAmherst, MA 01002Tel: (413) 256-8185Fax: (413) [email protected]
The Center for Extended Care at Amherst, a Medicare five-star rated skilled nursing facility in Hampshire County, has been family owned and operated for over 45 years. Together with its long-term staff and community orientation, it is a fixture and leader in the long-term care market.
The Center for Language, Speech and HearingDepartment of Communication DisordersSchool of Public Health and Health SciencesUniversity of Massachusetts Amherst358 North Pleasant StreetAmherst, MA 01003Tel: (413) 545-2565Fax: (413) 545-8670
The Department of Communication Disorders at the University of Massachusetts Amherst hosts The Center for Language, Speech, and Hearing, which offers a comprehensive range of clinical services for individuals with communication dis-orders, differences or delays. Speech, language and hearing services provided by the Center in-clude both diagnostic evaluations and therapy or treatment sessions and are available to individuals of all ages. The Center accepts referrals from phy-sicians, health care providers, educators, and re-lated professionals, as well as from parents, guard-ians, and self-referrals.
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Center for Public Representation22 Green StreetNorthampton, MA 01060Tel: (413) 586-6024Fax: (413) 586-5711Voice and TTY: (413) [email protected]
A public interest law firm dedicated to serving individuals with disabilities for more than 30 years, the Center is a statewide backup center and provides statewide technical assistance and sup-port to public and private attorneys representing people with disabilities in Massachusetts. It is also a national support center providing training and technical assistance to protection and advo-cacy programs in the 50 states. It is seldom able to provide legal representation in individual cases except those involving SSI/SSDI benefits.
Center for Self Reliance (CSR) Food Pantry3 Osgood StreetGreenfield, MA 01301Tel: (413) 773-5029
CSR Food Pantry is a program of Community Action of the Franklin, Hampshire, and North Quabbin Regions. Emergency food assistance is available for any low-income household in the Franklin County/North Quabbin area. CSR hours are Monday, Tuesday, and Thursday, 11am to 6 pm. CSR provides culturally appropriate emergen-cy food and health and cooking information to all low-income households, including Spanish-speak-ing, Russian, and Moldovan families. Families are eligible to receive food boxes once a month. Dur-ing the summer, CSR provides Farmer’s Market Coupons and SNAP/EBT ‘Matching Coupons’ to participating families. For more information about CSR Pantry, call (413) 772-5029.
Center for Women & CommunityNew Africa House180 Infirmary WayAmherst, MA 01003Tel: (413) 545-0883Toll Free: (888) 337-080024-Hour Hotline: (413) 545-0800Fax: (413) [email protected]/ewc
The Center offers many services to meet the needs of the diverse cultural and linguistic populations of the university, five colleges, and surrounding Hampshire County community, including spe-cialized training, support groups, workshops, events, counseling, online services, and more.
Cerebral Palsy of Massachusetts, Inc.600 Technology Center DriveStoughton, MA 02072Tel: (781) 297-5400Toll Free: (877) 479-7577Fax: (800) 359-2884
Cerebral Palsy of Massachusetts performs em-ployer-required tasks and related administrative tasks for consumers in the Personal Care Atten-dant (PCA) Program as a Fiscal Intermediary (FI).
Charlemont Council on AgingPO Box 243Charlemont, MA 01339Tel: (413) 339-4201
Charlemont Council on Aging offers a senior center and a hot noon meal one day per week. See Charlemont Luncheon Club & Senior Center.
Charlemont Luncheon Club & Senior CenterCharlemont Federated Church175 Main Street
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Charlemont, MA 01339Tel: (413) 339-4201
Senior center is open Wednesdays, 9:30am-1pm; meal is served at noon. Call the day before to re-serve a meal, before 10am, at (413) 339-5324. Voluntary donations accepted. Senior center ser-vices offered: blood pressure checks, flu clinics, foot wellness, and educational programs. Facility is handicap accessible.
Charlene Manor Extended Care Facility (CMECF)130 Colrain RoadGreenfield, MA 01301Tel: (413) 774-3724Fax: (413) 774-7390
A Medicare/Medicaid approved skilled nursing facility with 123 residents, CMECF is IV cer-tified, Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited, and not-for-profit. CMECF provides a secure dementia unit with specialized activity program-ming, short term rehabilitation and recuperative skilled nursing care, and long-term care. Physical, occupational, and speech therapy are provided up to seven days a week.
CHD Outpatient Behavioral Health ServicesCherry Rum Plaza489 Bernardston RoadGreenfield, MA 01301Tel: (413) 774-6252Toll Free: (844) 243-4357 www.chd.org
Orange Clinic131 West Main Street, 1st FloorOrange, MA 01364 Tel: (978) 544-2148
Athol Clinic357 Main StreetAthol, MA 013361Tel: (978) 830-4120
CHD Outpatient Behavioral Health Services of-fers counseling services for individuals and fami-lies at the clinic in Greenfield, in people’s homes, or in other community settings. Psychological testing and psychiatric services are available. Pri-vate insurances, Medicare, and Medicaid are ac-cepted for services.
Citizen Information ServiceSecretary of the CommonwealthMcCormack BuildingOne Ashburton Place, Room1611Boston, MA 02108-1512Tel: (617) 727-7030Toll Free: (800) 392-6090 Fax: (617) 742-4528TTY TDD: 617) [email protected] www.sec.state.ma.us/seccon.htm
Citizen Information Service offers information and referral on Massachusetts state government and services. In times of declared emergencies, this office is a liaison with the Massachusetts Emergency Management Agency.
Clarke Schools for Hearing and Speech45 Round Hill RoadNorthampton, MA 0160-2123Voice and TTY: (413) 584-3450 Fax: (413) [email protected]
Clarke offers a variety of hearing health care ser-vices for adults and children. The Hearing Cen-
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ter in Northampton helps individuals of all ages improve their access to sound through expert evaluations and state-of-the-art amplification in a friendly and supportive environment. They pro-vide individualized attention aimed at helping all clients function happily and effectively in their day-to-day lives with the hearing equipment and support that is most appropriate for them.
Clinical & Support Options (CSO)1 Arch PlaceGreenfield, MA 01301Tel: (413) 774-1000www.ccsoinc.org
North Quabbin491 Main StreetAthol, MA 013331Tel: (978) 249-9490Toll Free: (800) 322-0424
Hampshire County29 North Main StreetFlorence, MA 01062
Comprehensive mental health services provided for the people of Franklin County and the North Quabbin region, as well as Hampshire County, CSO provides individual, group, and family counseling; medication evaluation; and monitor-ing in conjunction with counseling. Insurance is accepted. CSO offers 24-hour crisis intervention and crisis stabilization beds for Franklin County and the North Quabbin area.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Collective Home Care, Inc.16 West StreetWest Hatfield, MA 01088Tel: (413) 397-9933Fax: (413) 397-9961www.collectivehomecare.com
Since 1999, Collective Home Care has been pro-viding compassionate, professional, quality Home Health Aide Services in Hampshire and Franklin Counties. Home Health Aides are supported 24/7 by their Nursing Team. In addition to support and supervision of the Aides, the Nursing Team will also provide oversight, including care plan de-velopment and medication management as well as communication and consultation with your physician, only with your written permission, to assure the best health available. Collective Home Care has teams prepared who are specialized in all the major diagnoses ready to address your con-cerns. Home care: it’s healthcare at its best!
Colonial Acres ApartmentsSee Orange Housing Authority.
Colrain Council on Aging24 Adamsville RoadColrain, MA 01340Tel: (413) 624-3417
Council on Aging for the Town of Colrain.
Commission on the Status of GrandparentsRaising GrandchildrenExecutive Office of Elder Affairs (EOEA)One Ashburton Place, 5th FloorBoston, MA 02108Tel: (617) 727-7750Toll Free: (800) 243-4636TTY TDD: (800) 872-0166www.mass.gov/elders
This office publishes a resource directory, called “A 12
Resource Guide for Massachusetts Grandparents Raising Their Grandchildren.” The Guide, and a companion volume listing additional resources, is posted on the Massachusetts EOEA website.
Commonwealth Care Alliance (CCA)CCA is available to those residing in Essex, Hampden, Hampshire, or Suffolk counties as well as parts of Franklin, Middlesex, Norfolk, or Plymouth counties.
One Care148 State Street, 10th FloorBoston, MA 02109Tel: (866) 610-2273 (ask for One Care department)Fax: (617) 426-1311www.commonwealthcarealliance.org
CCA One Care focuses on the care needs of low-income adults (ages 21-64) with disabilities and complex chronic illnesses in the community. All services, benefits, care, and treatment authorized by your primary care provider team are provided at no cost to the member by CCA. Participants must be dually eligible for Masshealth and Medicare and must be willing to see contracted doctors only.
Senior Care Options (SCO)148 State Street, 10th floor Boston, MA 02109Tel: (866) 610-2273Fax: (617) 426-1311www.commonwealthcarealliance.org
CCA SCO provides effective healthcare that helps members achieve their goals for improved quality of life. The model is patient-centered and team-based. With CCA, each member is assigned a team of healthcare practitioners to help meet his or her individual needs along with ongoing health management, early intervention, and urgent care. You must be 65 or older, have Masshealth, and be willing to see contracted doctors only.
Commonwealth Registry of Nurses, Inc.PO Box 11 Easthampton, MA 01027-0011Tel: (413) 527-2527Fax: (413) 527-8456www.crnhomecare.com
Providing the maximum amount of freedom for the individual, protecting their dignity, and preserving their independence with com-prehensive health care and support services in your home, from two hours to 24 hours a day, seven days a week: to the Commonwealth Reg-istry of Nurses, Inc., this means real nursing care – one human being caring for another. The Commonwealth Registry of Nurses, Inc., team provides Private Nursing Services wherever you reside: home, hospital, nursing home, or assist-ed living. On staff are RNs, LPNs, and Certified Nurse’s Aides/Home Health Aides. Call today for a free complete Home Care assessment and evaluation of your needs by one of their highly trained nurses. Community Action of the Franklin,Hampshire, and North Quabbin Regions Community Resources & Advocacy Program393 Main Street Greenfield, MA 01301Tel: (413) 475-1570Fax: (413) [email protected] Orange Office167 South Main StreetOrange, MA 01364Tel: (978) 544-5423
The Community Resource & Advocacy Pro-gram is a free and confidential information, re-ferral, and application assistance program that
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works to connect residents to resources such as food, heating, and utility assistance; health care; transportation; and housing. When available, staff assists with applications and referrals for financial assistance for heating, utility, and rent arrears. Staff are able to submit electronic ap-plications for the SNAP/Food Stamps program. Call for more information, hours of operation, or to schedule an appointment. A Resource Spe-cialist is available to speak with you about your specific issues and match you to any available resources.
Community Health Center of Franklin County, Inc.Cherry Rum Plaza489 Bernardston Rd, Suite 108Greenfield, MA 01301Tel: (413) 325-8500 Fax: (413) 774-3072www.chcfc.org
Turners Falls (dental only)338 Montague City Road Turners Falls, MA 01376Tel: (413) 774-2615Fax: (413) 772-2940
Orange Site450 West River StreetOrange, MA 01364Tel: (978) 544-7800 (Medical)Tel: (978) 544-1576 (Dental)Fax: (978)544-0025
At the Community Health Center of Franklin County, Inc., primary medical and dental care is provided regardless of ability to pay. Services include adult and pediatric medical care, den-tal care for all ages, lifestyle modification, and nutrition.
Community Legal Aid Services55 Federal Street Greenfield, MA 01031Tel: (413) 774-3747Toll Free: (855) 252-5342 Northampton Office20 Hampton Avenue, Suite 100Northampton, MA 01060-3890Tel: (413) 584-4034Toll Free: (855) 252-5242
Community Legal Aid Services offers free legal advice and representation for seniors 60 and over on issues concerning Medicaid, Social Security, SSI (Supplemental Security Income), Veterans’ benefits, EAEDC (Emergency Assistance of the Elderly, Disabled, and Children), SNAP/Food Stamps, Qualified Medicare Beneficiary Pro-grams, tenant’s rights, durable power of attorney and health care proxy documents, homestead protection, physical or emotional abuse or finan-cial exploitations, and oppositions to guardian-ship and conservatorship. Open Monday to Fri-day from 9am to 5pm.
Comprehensive Home Care235 Greenfield Road #6South Deerfield, MA 01373Tel: (413) 665-9058 24-Hour Hotline: (413) 834-1040Fax: (413) [email protected]
As a private pay provider and a locally owned and managed business, Comprehensive specializes in custom solutions to the home care needs of our neighbors in Franklin County. Comprehensive Home Care provides service from two hours to round the clock and offers skilled, pragmatic, home care professionals.
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Consumer ProtectionNorthwest District Attorney’s OfficeFranklin County Office13 Conway StreetGreenfield, MA 01301Tel: (413) 774-3186 Fax: (413) 773-3278
Hampshire County OfficeOne Gleason PlazaNorthampton, MA 01060Tel: (413) 586-9225 Fax: (413) 586-3635northwesternda.org
Consumer Protection Unit staff is trained to me-diate complaints through an informal process in-volving letters and telephone calls from the con-sumer and the business, in an effort to reach a mutually agreeable settlement.
Conway Council on AgingPO Box 240Conway, MA 01341Tel: (413) 369-4235 (Town Office)www.townofconway.com/committees/council-on-aging/
Council on Aging for the Town of Conway. Meetings are the first Wednesday of each month at the Town Hall.
COMPREHENSIVE HOME CARE BECAUSE THERE IS NO PLACE LIKE HOME
Providing a Full Range of Private Home Care Services Reliable, Flexible, Centered on your Needs and Wants
Since 1990 For a complimentary assessment
Please call 413-665-9058 or 413-253-1881 www.comprehensive-homecare.com
Crisis Services of Franklin County140 High StreetGreenfield, MA 01301Tel: (413) 774-5411Toll Free: (800) 562-0112Fax: (413) 773-8429www.csoinc.org
Crisis Services provides twenty-four hour men-tal health crisis intervention services available by phone or in person. Crisis assessments can take place at the office, local emergency departments, or in the community. Also provides in-home support to clients as well as six to nine crisis sta-bilization/respite beds housed within the Baystate Franklin Medical Center.
Crocker & Cutlery ApartmentsSee Regional Housing & Redevelopment Authority.
Dementia Caregiver’s Support GroupFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
A support group for caregivers providing direct or indirect care to persons with Alzheimer’s, dementia or memory disorders, the Dementia Caregiver’s Support Group offers discussion, written materials, support in locating resources, videos, outside speakers on topics of interest, and occasional outside activities, all related to the needs of the caregivers.
Cooley Dickinson Hospital30 Locust Street Northampton, MA 01060Tel: (413) 582-2000TTY TDD: (413) 586-8866www.cooley-dickinson.org
A full service acute care community hospital that provides a wide range of healthcare ser-vices at its main campus in Northampton and at locations throughout Hampshire and Frank-lin counties, Cooley Dickinson Hospital offers emergency care; medical and surgical services; minimally invasive and robotic surgery services; heart and vascular services; cancer care; women’s health and childbirth services; speech language, occupational, and physical therapy; and VNA and hospice care. Cooley Dickinson Hospi-tal has been recognized by leading health care organizations for their commitment to patient safety and infection prevention. Cooley Dick-inson Hospital is affiliated with Mass General (Boston, MA).
Co-op Power15A West StreetHatfield, MA 01088Tel: (413) 772-8898Fax: (413) 517-0300www.cooppower.coop
Co-op Power offers no-cost energy assessments through the Mass Save program. They can find ways to reduce your heating and electric bills and make your house more comfortable. Through the Mass Save program, they can offer free air sealing and 75% off of insulation up to $2,000. They can also speak to you about renewable energy options for your heat and electricity.
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Department of Conservation & Recreation (DCR) Universal Access ProgramPO Box 484Amherst, MA 01004-0484Tel: (413) 545-5353Fax: (413) 545-5995thomas.j.mccarthy@state.ma.uswww.dcruniversalaccessprogram.gov
The DCR Universal Access Program is dedi-cated to providing visitors with equal access to the experience of outdoor recreation in Massa-chusetts State Parks, regardless of an individual’s ability. By providing specialized adaptive recre-ation equipment, offering accessible recreation programs, and working to ensure outdoor envi-ronments are accessible to all, the Universal Ac-cess Program ensures that visitors of all abilities can take advantage of the tremendous natural resources and recreation opportunities available in Massachusetts.
Department of Public Health – Bureau of Health Care Safety & Quality99 Chauncy StreetBoston, MA 02111Tel: (617) 753-8000Toll Free: (800) 462-5540www.mass.gov/eohhs/gov/departments/dph/ programs/hcq/healthcare-quality/
The Bureau of Health Care Safety & Quality of the Department of Public Health helps protect patients in nursing homes from acts of abuse, mistreatment, or neglect under the Massachu-setts Patient Abuse Law (Chapter 111). If you have a reasonable cause to believe that someone in a nursing home has been abused or neglected, report such information.
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Department of Public Utilities1 South Station, Track 13Boston, MA 02110Tel: (617) 305-3500Toll Free: (877) 886-5066Fax: (617) 345-9101TTY TDD: (800) 323-3298www.mass.gov/dpu
Customers facing termination of utilities have the right to appeal. Customers should first notify the company of their dispute and try to negotiate a settlement. If dissatisfied with the company’s re-sponse, the customer can call or contact the De-partment of Public Utilities.
Dial-A-Lawyer20 West StreetBoston, MA 02111Tel: (617) 338-0500www.masslawhelp.com
Massachusetts Bar Association attorneys staff the free Massachusetts Bar Association Lawyer Refer-ral Service the first Wednesday of every month, from 5:30 to 7:30pm. The Massachusetts Bar As-sociation can also be reached Monday through Friday between the hours of 9am and 4:45pm at (866) 627-7577, or visit their website anytime at www.masslawhelp.com
Disability Law Center (DLC)11 Beacon Street, Suite 925Boston, MA 02108Tel: (617) 723-8455Toll Free: (800) 872-9992Fax: (617) [email protected]
DLC, the Protection and Advocacy agency for Massachusetts, is a private, non-profit organiza-
tion responsible for providing protection and ad-vocacy for the rights of Massachusetts residents with disabilities. DLC receives federal, state and private funding but is not part of the state or federal government.
Division of Fisheries & Wildlife1 Rabbit Hill RoadWestborough, MA 01581Tel: (508) 389-6300www.mass.gov/masswildlife
The Commonwealth of Massachusetts offers hunting and fishing licenses at reduced rates or on a no-cost basis to seniors who are residents of the state. Information is available at town halls or by calling the Division of Fisheries & Wildlife.
Easter Seals Massachusetts484 Main Street, Suite 600Worcester, MA 01608Tel: (508) 757-2756Toll Free: (800) 244-2756TTD/TTY: (800) 564-9700Fax: (508) [email protected]
Easter Seals is a statewide, community-based organization that has been helping people with disabilities to live full and independent lives for more than 60 years. Services ensure that children and adults with disabilities have equal opportuni-ties to live, learn, work, and play.
Elaine Center at Hadley20 North Maple StreetHadley, MA 01035-9715Tel: (413) 584-5057
The 154-bed center provides post-acute skilled care as well as long-term and respite services.
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The secure dementia unit offers person-centered care with an activity focus and specially trained staff. Their interdisciplinary team works together with patients, residents, and families to ensure a smooth transition to home or long-term care.
Elder Protective ServicesFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-463624-HOUR ELDER ABUSE HOTLINE: (800) 922-2275Fax: (413) 772-1084TTY TDD: (413) [email protected]
Berkshire County Office1 Fenn Street, 4th FloorPittsfield, MA 01201Tel: (855) 874-324224-HOUR ELDER ABUSE HOTLINE: (800) 922-2275Fax: (413) 344-4453
The Elder Protective Services Program takes re-ports of concern regarding individuals age 60 and over living in the community. The program cov-ers Franklin County, Berkshire County, and the four Worcester County towns of Athol, Petersh-am, Phillipston, and Royalston. Elder Protective Services investigates reports of physical, sexual, and emotional abuse; caretaker neglect; financial exploitation; and self-neglect. If a protective ser-vice issue is confirmed, the caseworker offers the elder services designed to alleviate the protective concerns and to promote safety. THE ELDER’S RIGHTS AND WISHES ARE ALWAYS RE-SPECTED. The identity of the reporter is kept confidential.
Elite Home Health Agency, Inc.10 West Street, Suite 5West Hatfield, MA 01088Tel: (413) 256-4663Toll Free: (888) 256-839224-Hour Hotline: (413) 588-1781Fax: (413) [email protected]
The Elite Home Health Agency’s certified nurse assistants, homemakers, and home health aides specialize in caring for you at home, and they can stay for a few weeks or indefinitely. The agency’s mission is to enhance the quality of your life. The staff wants you to feel safe, secure and have peace of mind and don’t want you to feel alone in the process of aging.
Elm Circle ApartmentsC/O Park Villa DriveTurners Falls, MA 01376Tel: (413) 863-9346Fax: (413) [email protected]
Elm Circle Apartments offer private, subsidized housing.
Elm Terrace Apartments1 Elm TerraceGreenfield, MA 01301Tel: (413) 774-2932Fax: (413) 772-0616www.greenfieldhousing.org
Elm Terrace Apartments have subsidized hous-ing opportunities for qualified elders and persons with disabilities: 108 one-bedroom units with four designated handicap units. Residents pay 30% of their gross adjusted income toward rent. Utilities are included in the rent, and all units have kitchens
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with stoves, refrigerators, and full bathrooms. Elm Terrace has a community room with a full kitchen that serves a hot meal seven days a week for a nom-inal fee. Enhanced community support services and case management are provided to maintain independent living at Elm Terrace Apartments. Elm Terrace is one of Franklin County Home Care Corporation’s supportive housing sites.
Erving Council on Aging1 Care DriveErving, MA 01344Tel: (413) 423-3649See Erving Senior Center.
Erving Senior Center1 Care DriveErving, MA 01344Tel: (413) 423-3649www.erving-ma.org/town-directory/senior- center-council-on-aging
The Erving Senior Center and meal site are open for the residents of the Town of Erving. Services available include tax return assistance, transpor-tation, shopping trips, health clinics, fitness ac-tivities, and outings to local restaurants. A noon meal is available at the center Monday through Thursday for a voluntary donation. Call one day ahead to reserve your spot.
EverSource – Western Mass ElectricPO Box 2010West Springfield, MA 01090Toll Free: (877) 659-6326Fax: (413) 787-9406www.eversource.com
Customers receiving certain mean-tested benefits are eligible for a discount on their electric bill and gas bill. Weatherization and energy efficiency measures are available to low-income customers
for free and to higher income customers through the Mass Save program. Explore ways to elimi-nate your outstanding balance by making on-time payments. For more information, visit their website at www.eversource.com or call residential service at (877) 659-6326.
Executive Office of Elder Affairs (EOEA)1 Ashburton Place, 5th FloorBoston, MA 02108Tel: (617) 727-7750Toll Free: (800) 243-4636Fax: (617) 727-9368TTY TDD (800) 872-0166www.mass.gov/elders/
EOEA provides information and referral about elder services: home care programs, personal care attendants, home-delivered meals, adult daycare, transportation, housing, health benefits, care-giving, grandparenting, nursing homes, assisted living, and community ombudsman programs. Local elder care centers, called Aging Services Ac-cess Points, operate under the auspices of EOEA. Reports of elder abuse can also be filed through this agency by calling the Elder Abuse Hotline at (800) 922-2275 (TTY# is the same), 24 hours every day.
Exercise is Medicine (EIM)YMCA in Greenfield 451 Main StreetGreenfield, MA 01301Tel: (413) 773-3646Fax: (413) 774-4312www.ymcaingreenfield.org
A 12-week doctor referred wellness program be-gins with a free consultation to evaluate physical needs and goals. YMCA staff will monitor your attendance and fitness gains. Physicians are in-formed of client’s progress.
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EyeCare America655 Beach StreetSan Francisco, CA 94109Tel: (877) 887-6327Fax: (415) [email protected]
The EyeCare America program is designed for US citizens or legal residents 65 or older who have not seen an ophthalmologist in three or more years and who do not belong to an HMO. If el-igible, you will be referred to a local volunteer ophthalmologist. A comprehensive medical eye exam is provided and care for anything diagnosed at the initial exam for up to one year at no out-of-pocket cost for the physician’s services. Medicare and other insurance are billed and accepted as payment in full. Uninsured individuals are seen at no cost. Visit their website at www.eyecaream-erica.org for online referral questionnaire.
Don’t know who to call?
That would be us.
Helping elders, caregivers and persons with disabilities live better lives since 1974.
(413) 773-5555 (978) 544-2259 [email protected]
Fallon Community Health Plan10 Chestnut StreetWorcester, MA 01608Tel: (508) 799-2100 (Customer Service)Toll Free: (800) 868-5200 (Customer Service) Toll Free: (800) 333-2535TTY TDD: (877) [email protected]
Medicare Advantage health plan offers a choice of plans to best fit your health care needs with monthly plan premiums.
Fallon Total Care, One CareFallon Community Health Plan100 North Parkway Worcester, MA 01605Tel: (800) 879-0852Fax: (774) [email protected]
Fallon Total Care focuses on the care needs of low-income adults (ages 21-64) with disabilities and complex chronic illnesses in the community and provides primary care, care coordination, behav-ioral health and long term services and supports along with dental, vision and transportation ben-
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efits. You must be dually enrolled in MassHealth and Medicare, reside in Worcester, Hampden, or Hampshire counties and must be willing to see contracted doctors only.
Family Caregiver Support Program (FCSP)Franklin County Home Care Corporation330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected] This program strives to provide, at no cost, care advisement services to caregivers in the Franklin County and North Quabbin area. FCSP provides services regardless of age or income. FCSP focus-es on the caregiver first and foremost to support the caregiver and his or her vital role.
Farmer’s Market Coupon ProgramFranklin County Home Care Corporation330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Farmer’s Market Coupon Program provides cou-pons to low-income elders age 60 and over across Massachusetts. The coupons are redeemable at par-ticipating farmer’s markets for fresh, unprepared fruits, vegetables, honey, and cut herbs. Coupons are usually distributed in late July and early Au-gust and are redeemable through October 31.
We care about caregivers.
When caring for loved ones, don’t go it alone! Caregiver programs from FCHCC offer pay,support, and respite for caregivers. Call or visit us online today!
413.773.5555 978.544.2259 www.fchcc.org
Farren Care Center340 Montague City RoadTurners Falls, MA 01376-2530Tel: (413) 774-3111 www.mercycares.com
Farren offers skilled nursing and rehabilitation for persons with mental illness and neurological ill-nesses, including dementia, Huntington’s, brain injury, and multiple sclerosis, who have medical diagnoses and need care with skills of daily living. Medicare/Medicaid approved.
Food Bank of Western Massachusetts97 North Hatfield RoadHatfield, MA 01038Tel: (413) 247-9738Toll Free: (800) 247-9632Fax: (413) [email protected]
An affiliate of Feeding America, the Food Bank distributes food to pantries, meal programs, and other eligible social service programs in the four counties of Western MA. The Food Bank also op-erates the Brown Bag: Food for Elders program, SNAP Outreach, and Nutrition Assistance.
Franklin Area Survival Center96 Fourth StreetTurners Falls, MA 01376Tel: (413) 863-9549Fax: (413) 863-7717www.franklinareasurvivalcenter.org
The Center provides emergency foods at their food pantry to income eligible (according to Fed-eral Poverty guidelines) individuals and families living in Franklin County. Once eligible, food is distributed once a month. It also distributes Fed-eral commodities to eligible people/families on
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a monthly basis. It distributes emergency food and clothing to victims of floods, fires, and other natural disasters. The Center operates a low-cost thrift store, which is open to the general public Monday through Saturday from 10am to 6pm. The food pantry is open from 10am to 1:30pm, Monday through Friday.
Franklin County Bar Association20 Federal Street, Suite 4Greenfield, MA 01301Tel: (413) 773-9839Fax: (413) [email protected]
The Franklin County Bar Association is a profes-sional service organization composed of attorneys and dedicated to fostering the quality of the prac-tice of law in this county. Public services include the Lawyer Referral Service, a Parent Education Class for divorcing parents, activities to educate the public about the law, and limited legal assis-tance for the indigent.
Farren Care Center offers a unique combination of psychiatric and medical care not found anywhere else in Massachusetts. It’s a facility unlike any other— where compassionate, caring staff embrace activities and interactions that improve the lives of our patients.
340 Montague City Road,Turners Falls, MA 01376413-774-3111 • MercyCares.com
A member of the Sisters of Providence Health System and CHE Trinity Health sponsored by the Sisters of Providence.
Franklin County Chamber of Commerce395 Main StreetPO Box 898Greenfield, MA 01302Tel: (413) [email protected]
The Chamber is an organization which provides information on tourism in Franklin County and also provides referrals to local businesses who are members of the Chamber.
Franklin County Community Meals Program, Inc. (FCCMP)PO Box 172Greenfield, MA 01302Tel: (413) 772-1033 www.fccmp.org
FCCMP provides free evening meals on Mon-days at Our Lady of Peace Church on 7th Street in Turners Falls; Tuesdays and Wednesdays at Second Congregational Church on the Common in Greenfield; and Mondays and Thursdays at Bethany Lutheran Church on Cheney Street in Orange. Doors open at 5pm, and free meals are served at 5:30pm. All are welcome!
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Franklin County Home Care Corporation(FCHCC), Aging Services Access Point (ASAP), Area Agency on Aging (AAA)330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-463624-HOUR ELDER ABUSE HOTLINE:9800) 922-2275Fax: (413) 772-1084TTY TDD: (413) [email protected]
FCHCC is a private, nonprofit corporation that develops, provides, and coordinates a range of ser-vices to promote independence through home and community supports. Information and programs work to support elders, persons with disabilities, caregivers, and professionals. FCHCC serves all Franklin County towns plus Athol, Petersham, Phillipston, and Royalston in the North Quabbin area of Worcester County and operates programs in Berkshire, Hampshire, and Hampden counties.
Franklin County Regional Housing and Redevelopment Authority (FCRHRA)42 Canal RoadTurners Falls, MA 01376Tel: (413) 863-9781 Fax: (413) 863-9289 [email protected]
FCHRA administers housing assistance programs (including federal and state programs), owns and operates a number of subsidized housing develop-ments throughout Franklin County – properties include Ashfield House (Ashfield), Highland Vil-lage (Shelburne Falls), Moltenbrey Apartments (Turners Falls), Simon Smikes House (Whately), Squakheag Village (Northfield), Stoughton Place
Serving elders, caregivers and persons with disabilities
since 1974.
Franklin County Home Care 413.773.5555 978.544.2259
[email protected] www.fchcc.org
We are here
to help!
(Gill), Stratton Manor (Bernardston) and Win-slow Wentworth House (Turners Falls) – offers low- and no-cost housing rehabilitation loans for residents to bring their properties up to code or make them accessible, and offers first-time home-buyer workshops. Office is handicap accessible.
Franklin County Registry of Deeds30 Olive Street, Suite 2Greenfield, MA 01301Tel: (413) 772-0239Fax: (413) [email protected]
The Registry of Deeds is the repository for all Franklin County land transactions and homestead filings. Hours: Monday-Friday, 8:30am-4:30pm.
Franklin Hampshire Career Center1 Arch PlaceGreenfield, MA 01301Tel: (413) 774-4361Toll Free: (800) 457-2603Fax: (413) 774-2954www.fhcc-onestop.com
Northampton Office178 Industrial DriveNorthampton, MA 01060Tel: (413) 586-6506Toll Free: (800) 457-2604Fax: (413) 585-8204
North Quabbin Office131 West Main Street, 2nd FloorSuite 2 Orange, MA 01364(978) 544-3506Fax (978) 544-0273
The overall purpose of the Job Training Partnership
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Act in Franklin/Hampshire service delivery area is to establish programs designed to train economi-cally disadvantaged youth and adults and other in-dividuals who are facing barriers to employment. Programs provided are designed to prepare all in-dividuals with skills necessary to obtain productive employment, GED high school equivalency, class-room training, on-the-job programs, and job search workshops. Greenfield and Northampton offices are open: Monday-Thursday, 8:30am-4:30pm, and Friday, from 9:30am-4:30pm. North Quab-bin office: Tuesday-Wednesday from 8:30am-4pm.
Franklin/Hampshire United ARC 294 Avenue ATurners Falls, MA 01376Tel: (413) 834-4072Fax: (413) 863-2014www.unitedarc.org
United ARC provides support, resources, and information to grandparents raising their grand-children; a local support group is available.
Franklin Regional Council of Governments(FRCOG)12 Olive Street, Suite 2Greenfield, MA 01301Tel: (413) 774-3167Fax: (413) [email protected]
Franklin Regional Council of Governments of-fers regional municipal services and planning organizations serving the towns of the greater Franklin County region. Members are munici-palities that choose to work together for produc-ing public services and advocating for common goals. Services include: land use, transportation and natural resource planning, engineering and surveying, health education and inspection, teen programming, and accounting services.
Franklin Regional Transit Authority (FRTA)12 Olive Street, Suite 1Greenfield, MA 01301Tel: (413) 774-2262Toll Free: (888) 301-2262www.frta.org
FRTA contracts with the Department of Medical Assistance (DMA), Department of Developmen-tal Services (DDS), and Department of Public Health (DPH) for human service transportation services. They can arrange transportation by re-quest for elders and the disabled residents in their 40-town area. They use a network of public and private transportation providers to provide this service. In order to qualify for these services, you must be 60 or older or have a significant mobil-ity or functional impairment. Disabled custom-ers must have valid eligibility through the FRTA. They also provide services through their Med-Ride program.
Fuel Assistance Program Community Action of the Franklin, Hamp-shire, and North Quabbin Regions393 Main Street Greenfield, MA 01301Tel: (413) 475-1570Fax: (413) [email protected] Orange Office167 South Main StreetOrange, MA 01364Tel: (978) 544-5423
The Fuel Assistance Program is designed to assist low-income households, both owners and rent-ers, in meeting the high cost of home heating. Eligibility and benefits are determined by gross annual household income, number of household
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members, and vulnerability to heating costs. The program is not intended to cover the entire cost of home heating, but it can make costs more af-fordable for a low-income household. Please call for hours of operation.
Fuel Assistance – North Quabbin New England Farm Workers Council (NEFWC)473 Main Street, 3rd Floor Fitchburg, MA 01420Tel: (978) 342-4520Fax: (978) 343-8615www.partnersforcommunity.org
NEFWC operates the LIHEAP fuel assistance program that helps people and households with low income meet the cost of energy during the winter months. This office also arranges for emer-gency fuel deliveries and can provide advocacy services with local fuel/electric companies. Open Monday through Friday, 8:30am to 4:30pm. Households that qualify for fuel assistance are automatically eligible for weatherization services through MOC and basic utility discounts. Gardner/Athol Area Mental Health Association Transit (GAAMHA)208 Coleman Street Extension Gardner, MA 01440Tel: (978) 632-0934Fax: (978) 630-3337www.gaamha.com
GAAMHA Transit offers full service door-to-door transportation to individuals of all ages and private and public businesses. They accommodate most needs including those of persons who are handi-capped, physically challenged, elderly, and visually and hearing challenged. They are able to provide services seven days a week, 24 hours a day to meet your travel/scheduling needs. Transit services in-clude, but are not limited to, the various services
listed anytime and anywhere (work, shopping, rec-reational, and non-emergency medical appoint-ments). Call the transportation department for a free quote or to discuss your needs. Select private and public health insurance plans are accepted with prior authorization.
Gardner Visiting Nurse Association (GVNA) HealthCare, Inc. 34 Pearly LaneGardner, MA 01440Tel: (978) 632-1230Toll Free: (800) 382-7305TTY: (800) 439-2370 Voice: (800) 439-0183 Fax: (978) 632-4513www.gvnahealthcare.org
GVNA Health Care is a not-for-profit, home health agency that has served 39 cities and towns in Massachusetts for the past 109 years. Their diverse services include community health nurses, certified home health aides, rehabilita-tive therapists (PT and OT), maternal/child health nurse, hospice, medical social workers, Private Duty Services, Adult Day Health Servic-es (Gardner, Fitchburg, Greenfield, and Athol), Home Assisted Living: Group Adult Foster Care, Healthy Families, corporate flu clinics, and support groups.
Gill/Montague Council on Aging PO Box 16662 Fifth StreetTurners Falls, MA 01376Tel: (413) [email protected]
Gill Council on Aging is a consortium with the Montague Council on Aging and the Montague Senior Center.See Gill/Montague Senior Center.
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Gill/Montague Senior CenterPO Box 16662 Fifth StreetTurners Falls, MA 01376Tel: (413) [email protected]
Serving the towns of Gill and Montague, the Gill/Montague Senior Center offers fitness, health education, health screening, information and as-sistance, wellness programs, social programs and events, and congregate meals. Facility is handicap accessible.
John R. Gobel, Attorney at Law106 Wendell AvenuePittsfield, MA 01201Tel: (413) 443-7337Fax: (413) [email protected]/goho
Gobel law office offers legal expertise on a variety of legal issues including estate planning, probate, guardianship, real estate, and family law.
Good Neighbor Energy FundSalvation Army72 Chapman StreetPO Box 346Greenfield, MA 01302Tel: (413) 773-3154 or (413) 824-9405www.salvationarmy.org
Fuel assistance for county-wide residents that are over income for LIHEAP is available through the Good Neighbor Energy Fund. Visit website for more information.
Good Neighbors Food PantryCharlemont Federated Church175 Main StreetCharlemont, MA 01339Tel: (413) 337-4975 (pantry coordinator)Fax: (413) 337-6693 (pantry coordinator)[email protected]
Good Neighbors Food Pantry offers free month-ly supplemental nutritious foods distributed by the client’s choice distribution method. Proof of eligibility is not required; no one is turned away. Thanksgiving turkeys are distributed in Novem-ber. Age-appropriate holiday gifts and warm out-er clothing is available at the December distribu-tion for participating parents to select for their children. Good Neighbors is a member agency of the Food Bank of Western Massachusetts.
Wendell Town HallCenter StreetWendell, MA 01379Tel: (978) 544-3395 Ext. 100 (Town Coordinator)www.wendellmass.us
Good Neighbors Food Pantry offers food provisions to residents of New Salem and Wendell, Sundays only, from 1 to 2pm. There is a new Family Program for children ages zero to five from Leverett, Wendell, New Salem, and Erving. Call for more information.
Governor of Massachusetts OfficeCharles Baker, Jr., GovernorState House Room 280Boston, MA 02133Tel: (617) 725-4005In State Toll-Free: (888) 870-7770Fax: (617) 727-9725TTY TDD: (617) 727-3666www.mass.gov/governor/biogovernor-baker-welcome.html The Baker Administration’s work spans a variety
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of departments and offices, and its members are focused on making Massachusetts a great place for everyone, regardless of zip code. Visit the web-site and click on “Contact the Governor’s Office” at the bottom of the page for the form to email Governor Baker.
Grandparents Raising Grandchildren SupportFranklin County Home Care Corporation330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Franklin County Home Care Corporation sup-ports grandparents raising grandchildren in Franklin County and the North Quabbin area. Support is flexible and tailored for a specific re-quest to meet individual needs of the family. Two local support groups are also available.
Greater Athol Area Advocate for Families with Special Needs (GAAAFSN) 361 Main Street Athol, MA 01331Tel: (978) 249-4052Fax: (978) 249-3683www.unitedarc.org
GAAFSN provides family and individual com-munity-based supports and services to those de-termined eligible by the Department of Devel-opmental Services (DDS) and will assist with referrals for intake and eligibility to DDS. GAAF-SN is a program of the United ARC.
Greenfield Acres Apartments10 Congress StreetGreenfield, MA 01301Tel: (413) 773-9410
Greenfield Acres is a rental development de-signed for seniors age 62 and over. The property has 94 units of one- and two-bedroom apart-ments, a community room, lounge, laundry, and plenty of close-to-downtown parking and offers activities such as “free” exercise classes, blood pressure clinics, and entertainment. Greenfield Acres is mostly a market rate program, but pro-spective tenants with a Section 8 Voucher and who are 62 years of age and over are welcome to an application.
Greenfield Adult Day Health CenterGardner Visiting Nurse Association (GVNA) Healthcare, Inc. Cherry Rum Plaza489 Bernardston Rd, Suite 207Greenfield, MA 01301Tel: (413) 774-2275Fax: (413) 774-6515www.gvnahealthcare.org
Adult day healthcare is a cost-effective means to help elderly and disabled adults maintain their independence in their homes and in the community. The Greenfield Adult Day Health Center of GVNA Healthcare, Inc., is designed for the comfort and care of your loved one in a safe, home-like environment. Services available throughout the day include nursing care, PT/OT, social services, transportation, recreational activi-ties, socialization, special events and celebrations, breakfast, snacks, hot nutritious noon meal, and personal care.
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Greenfield Community College (GCC)One College DriveGreenfield, MA 01301Tel: (413) 775-1300 (business office)Fax: (413) 775-1827www.gcc.mass.edu
Greenfield Community College offers college credit courses during the day and in the evenings and non-credit workshops in the evenings both on and off campus. Interested persons may con-tact the college for information about specific of-ferings and costs. Visit the GCC website for the most up-to-date information.
Greenfield Council on Aging54 High Street, Suite 2Greenfield, MA 01301Tel: (413) 772-1517Fax: (413) 772-1512www.greenfield-ma.gov/Pages/GreenfieldMA_COA/indexSee Greenfield Senior Center.
Greenfield Family Inn128 Federal StreetGreenfield, MA 01301Tel: (413) 774-6382Fax: (413) 774-1241www.ServiceNet.org
The Greenfield Family Inn provides temporary housing for homeless families. Families are ad-mitted to the shelter on referral from the Depart-ment of Housing and Community Development. Families are assisted with housing search.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Greenfield Gardens Apartments58 Pray DriveGreenfield, MA 01301Tel: (413) 772-8710Fax: (413) [email protected]
A multi-family housing complex with 202 units, Greenfield Gardens Apartments has spacious one-, two-, and three-bedroom apartments with all utilities included. They have project based Sec-tion 8 and accept all vouchers.
Greenfield Housing Authority1 Elm TerraceGreenfield, MA 01301Tel: (413) 774-2932Fax: (413) [email protected]
Greenfield Housing Authority provides state-sub-sidized public housing for income eligible fami-lies, elderly, and disabled. Properties include Elm Terrace, Morgan Allen House, Oak Courts, and Winslow Apartments. All properties are located in Greenfield.
Greenfield Senior Center54 High Street, Suite 2Greenfield, MA 01301Tel: (413) 772-1517Fax: (413) 772-1512www.townofgreenfield.org
The Greenfield Senior Center is your place… for friendship, fitness, and fun! Stop in for a tour and pick up your free scan-card, which provides ac-cess to many free offerings. They provide a wide range of social, recreation, education, cultural, and health & wellness programs to people age
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55+. Ask about their free daily fitness classes. The center is a lively, vibrant destination to explore new interests and build lasting friendships. Join their team of exceptional volunteers who provide services to elders. Whether you’re new to the area or a long-time resident, the Greenfield Senior Center extends a warm welcome.
Hawley Council on Aging Town Hall8 Pudding Hollow RoadHawley, MA 01339Tel: (413) 339-5518 (Town Hall)www.townofhawley.com
The Council on Aging’s (COA) purpose is to provide services, activities and information to Hawley residents age 60 and older. They help el-derly residents where needed or requested. The COA does the following activities on a regular basis: quarterly newsletter of upcoming events, process mail and newsletters, monthly lunches at Charlemont Federated Church each Wednesday at 11am, medical and doctor appointment rides, clinic, foot clinic, lunches once a month, Brown Bag once a month (full of food), and staying in touch with seniors. They meet the first Thursday each month at 4pm at the Town Office.
Health Alliance Home Health and Hospice(HAHHH)25 Tucker DriveLeominster, MA 01453Tel: (978) 728-0621Fax: (978) 537-0134www.hahhh.org
HAHHH provides skilled nursing, physical therapy, occupational therapy, speech-language therapy, and/or medical social services that pa-tients receive in their home for the treatment of an illness or injury. The home health staff pro-
vides and coordinates the care with the primary care doctor. The hospice program enhances the quality of life for seriously ill patients. The pro-gram coordinates a team of dedicated physicians and professionals to help both patients and fam-ily in sharing the remaining days. Towns specif-ic to FCHCC’s service area are Athol, Orange, and Royalston.
Health New England (HNE)1 Monarch Place, Suite 1500Springfield, MA 01144-1500Tel: (413) 787-0010Toll Free: (877) 443-3314TTY/TDD: (800) 439-2370www.hne.com/medicare
HNE Medicare Advantage is an HMO plan with a Medicare contract. Contact HNE for more information.
Healthy Living ProgramFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259 Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Healthy Living Program provides a variety of health-related workshops for adults in the com-munity. Volunteers are trained and supported as workshop leaders. Evidence-based workshops include: Chronic-disease Self-Management, Chronic Pain Self-Management, Diabetes Self-Management, Healthy Eating for Successful Liv-ing, A Matter of Balance: Managing Concerns About Falls; and Tai Chi for Healthy Aging.
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Heath Council on Aging Town Hall1 East Main StreetHeath, MA 01346Tel: (413) 337-4934 (Town Hall)Fax: (413) 337-8542See Heath Luncheon Club.
Volunteer “coaches” are always needed. For more information on workshops or coaching, contact Lesley Kayan at 413.773.5555 x2297 or [email protected].
Healthy Living = Wellness & Independence
The Healthy Living Program at Franklin County Home Care offers free workshops on chronic disease self-management,
chronic pain self-management, diabetes self-management, falls prevention, healthy eating, tai chi for healthy aging, and more.
Healthy Aging isHealthy Living!
Franklin County Home Care 413.773.5555 978.544.2259
[email protected] www.fchcc.org
Our Healthy Aging programs help
build confidence in managing health & remaining active.
Heath Luncheon Club1 East Main StreetHeath, MA 01346Tel: (413) 337-4934Fax: (413) 337-8542www.townofheath.org
At the Heath Luncheon Club, meals are served on the third Thursday of each month for a vol-untary recommended donation of $2.00. Call by the Monday of the week the meal is being served to reserve your meal: (413) 337-8542.
Heating System ProgramCommunity Action of the Franklin, Hampshire, and North Quabbin Regions393 Main StreetGreenfield, MA 01301Tel: (413) 774-2310Toll Free: (800) 370-0940Fax: (413) [email protected]
The Community Action Heating System Pro-gram, also known as HEARTWAP, may be able to pay for heating system repairs or a heating sys-tem replacement. This program is for households who are certified as fuel assistance eligible and
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own their home. This program is not able to help those who need work on a stand-alone hot water tank, hot water heater, or indirect tank. If you are on fuel assistance, own your home, and need a heating system repair, call (413) 774-2310 or (800) 370-0940. Please call Community Action prior to making arrangements with a contractor. Call for hours of operation.
A Helping Hand190 Russell StreetPO Box 660Hadley, MA 01035Tel: (413) 387-0173On Call: (413) 437-4963Fax: (413) 387-0174
A Helping Hand offers home health aides, com-panions, and more.
Heywood Hospital242 Green StreetGardener, MA 01440Tel: (978) 632-3420Fax: (978) 630-6830www.heywood.org
Part of the Heywood Healthcare system, Hey-wood Hospital is a 134-bed acute care hospital in Gardner, MA, which provides a broad range of high quality medical, surgical, obstetrical, pediatric, and behavioral health services on an inpatient and outpatient basis. The hospital’s Centers of Excellence include the Watkins Cen-ter for Emergency and Acute Care; the Center for Behavioral Health; the LaChance Maternity Center; the Diabetes Center; and the Heywood Heart Center, an affiliate of the Heart and Vas-cular Center of Excellence at UMass Memorial Health Care.
Franklin County Home Care 413.773.5555 978.544.2259
[email protected] www.fchcc.org
Home Care: There’s no place
like home! In Home Care
keeps you there.
Highland School Apartments446 Millers Falls RoadMillers Falls, MA 01349Tel: (413) 863-8445Fax: (413) [email protected]
Highland School Apartments, offering nine units, is a subsidized elderly housing development lo-cated in Millers Falls. See also Montague Housing Authority.
Highland Village Apartments1 Highland VillageShelburne Falls, MA 01370
Highland Village Apartments offers 46 subsi-dized apartments in Shelburne Falls for elders 60 years and over or persons with disabilities who meet state income and asset requirements. Ten-ants pay a portion of their income for rent and utilities. Enhanced community support services and case management are provided to maintain independent living at Highland Village. It is one of Franklin County Home Care Corporation’s rural supportive housing sites. See also Franklin County Regional Housing and Re-development Authority.
The Highlands Adult Day Health 335 Nichols RoadFitchburg, MA 01420Tel: (978) 353-7268 Fax: (978) 353-7361www.LCCA.com
Since 1988, the staff at The Highlands Adult Day Health (ADH) has been dedicated to helping cli-ents maintain dignity and independence while providing the highest standard of care available. The program is designed for individuals who
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need daytime medical monitoring, physical ac-tivity, emotional support and socialization. The program strives to improve quality of life, main-tain maximum independence, and allow people to live in the community longer. Physical, social, emotional and spiritual opportunities are pro-vided throughout the day to energize the mind, body and spirit.
Hillcrest HomesSee Montague Housing Authority.
Hilltown Churches Food PantryFirst Congregational ChurchPO Box 161Ashfield, MA 01330Tel: (413) [email protected]
The Hilltown Churches Food Pantry helps pro-vide food to those in need regardless of income. Recipients must be residents of the listed towns: Ashfield, Buckland, Charlemont, Conway, Col-rain, Goshen, Hawley, Heath, Plainfield, Rowe, or Shelburne. They also provide emergency food to those residents as needed. Call for scheduling and emergency services.
HIV/AIDS BureauMassachusetts Department of Public Health250 Washington Street, 3rd FloorBoston, MA 02108Tel: (617) 983-6550Fax: (617-624-5399
The HIV/AIDS Bureau of the Massachusetts Department of Public Health offers support services for residents of Massachusetts with HIV/AIDS.
Home Care ProgramFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2350Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636TTY TDD: (413) [email protected]
The Home Care Program’s mission is to support and assist elders by providing comprehensive case management and services that allow for them to live independently in the community. Case Managers work in collaboration with the elder, family mem-bers, and other supports to develop a personalized plan of care that meets their individual needs to remain living at home. Services may include home- making, personal care, shopping, meal preparation, adult day health, emergency response systems, medication dispensing machines, transportation, chore services, companions, and respite care.
Homeowner Options for Massachusetts Elders, Inc. (H.O.M.E.)87 Hale Street, Lower LevelLowell, MA 01851Tel: (978) 970-0012Toll Free: (800) 583-5337Fax: (978) [email protected]
Homeowner Options for Massachusetts Elders, Inc., is a statewide non-profit organization that provides in-home, face-to-face counseling for low- and moderate-income elders on financial housing issues. H.O.M.E. assists with foreclo-sure prevention, home repair concerns, budget-ing, property tax issues, and equity conservation. H.O.M.E. counsels for uninsured and HUD in-sured equity conversion vehicles.
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Hospice & Palliative Care Federation of Massachusetts1420 Providence Highway, Suite 277Norwood, MA 02062Tel: (781) 266-7077 Toll Free: (800) 962-2973Fax: (781) [email protected] The Hospice & Palliative Care Federation of Massachusetts is a non-profit organization dedi-cated to advancing and promoting excellence in end-of-life care by advocating for its members, patients, and families; providing education; and enhancing public awareness.
Hospice of Franklin County 329 Conway Street, Suite 2Greenfield, MA 01301Tel: (413) 774-2400Fax: (413) 774-2455www.hospicefc.org
Hospice of Franklin County offers excellent hos-pice care for those with life-limiting illnesses in their own private home, nursing homes, assisted living community or the hospital setting. The Hospice features a seasoned team of physicians, nurses, counselors, aides, and volunteers, as well as specialized care for Veterans and complementary therapies such as massage, Reiki, and expressive arts. Adult Palliative Care consultations are pro-vided by their nurse practitioner for non-hospice patients with advanced illness to address com- plex healthcare needs and improve quality of life as they continue with curative treatment. Commun- ity-based bereavement services are available to those who’ve experienced the loss of a loved one.
Hospice of the Fisher Home1165 North Pleasant StreetAmherst, MA 01002Tel: (413) 549-0115Fax: (413) [email protected]
Hospice of the Fisher Home is an independent, freestanding, nonprofit hospice program, located in Amherst, MA, and serving the Pioneer Valley, of-fering expert, compassionate care, regardless of age, religion, sexual orientation, or ability to pay. Servic-es can be provided in the patient’s home or hospice residence. Clinical staff, a multidisciplinary team of specialists experienced with end-of-life care, offers medical care, pain and symptom management, and emotional and spiritual support expressly tailored to the patients’ needs and wishes. They also provide support to the patient’s loved ones.
Housing Services ProgramCommunity Action of the Franklin, Hampshire, and North Quabbin Regions393 Main Street Greenfield, MA 01301Tel: (413) 475-1570Fax: (413) [email protected]
Orange Office167 South Main StreetOrange, MA 01364Tel: (978) 544-5423
The Housing Services Program is for those who are facing eviction and were summoned to appear in Housing Court; a Housing Court Advocate is available to assist. Commonly, the Housing Court Advocate is available to advise households of the eviction process, screen households for eligibil-
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ity for public benefits, refer to various programs, serve as an advocate, and seek to obtain financial assistance for rental arrearages (depending upon available funding). All housing calls are screened through Community Action Resources Centers. Please call for hours of operation.
Hudson Seating & Mobility 260 Griffith RoadChicopee, MA 01022Tel: (413) 786-7666Toll Free: (800) 321-4442Fax: (413) 789-2571info@hudsonaccess.comwww.hudsonmobility.comwww.hudsonaccess.com
Hudson Seating & Mobility provides quality equipment and services enabling individuals to enhance independence and access, thereby im-proving quality of life. Hudson provides equip-ment and technology in the areas of wheeled mo-bility, seating and positioning, home accessibility, support surfaces, and home health equipment.
INDEX (formerly New England INDEX)Eunice Kennedy Shriver CenterUniversity of Massachusetts Medical School55 Lake Avenue North, S3-301Worcester, MA 01655Toll Free: (800) 642-0249TTY TDD: (800) [email protected]
INDEX provides to the public free information about programs, providers, and services for peo-ple with disabilities living in Massachusetts. Their staff is dedicated to providing disability-specific information to everyone. They have extensive backgrounds in human services and/or informa-tion technology. Contact them for help.
Information & Caregiver Resource Center (ICRC)Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Information & Caregiver Resource Center (ICRC) provides information on programs and resources that best meet the caller’s needs. Lo-cal, statewide, and national service and program resources are provided over the phone or at the FCHCC office. ICRC focuses on inquiries from elders, caregivers, persons with disabilities, and professionals in the community. All are encour-aged to use ICRC as a first call resource for them-selves and their families, clients, and patients.
Interim HealthCare442 Westfield StreetWest Springfield, MA 01089Tel: (413) 734-6900Toll Free: (800) 606-451924-Hour Hotline: (413) 734-6900Fax: (413) [email protected]/westernmass
Locally owned since 1974, Interim HealthCare provides screened, bonded, and reference checked employees covered by Worker’s Compensation Insurance for clients in Hampden, Hampshire, and Franklin counties. Initial assessment is free. Care is available from one hour to twenty-four hours, seven days a week. Most long-term care insurance carriers are accepted.
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Internal Revenue Service (IRS)Toll Free: (800) 829-1040www.irs.gov
The IRS answers questions on tax guidelines and provision of forms and booklets.
International Health Solutions 604 Cottage StreetSpringfield, MA 01104Tel: (413) 734-5200Toll Free: (877) 447-2111
International Health Solutions, serving Agawam, Amherst, Bernardston, Chicopee, East Long-meadow, Easthampton, Feeding Hills, Green-field, Holyoke, Indian Orchard, Longmeadow, Marlborough, Millers Falls, Spring-field, Turners Falls, Ware, West Springfield, Westfield, and Wil-braham, is a full service Medicare and Medicaid certified home health agency. Skilled nursing and therapies are available as well as homemaking, home health aides, and personal care homemak-ers. Translation/interpretation services are avail-able for Spanish, Polish, Romanian, Russian, Turkish, and Ukrainian speaking individuals. Adult Day health program is offered in Spring-field for Russian and Polish speaking individuals. Transportation may be available.
Keith Apartments19 Canal StreetTurners Falls, MA 01376Tel: (413) 863-8445Fax: (413) [email protected]
Keith Apartments in Turners Falls offer 31, sub-sidized, elderly apartments with two designated handicap apartments.See also Montague Housing Authority.
King James Court 383 East River StreetOrange, MA 01364Tel: (978) 544-2044
King James Court is a beautifully designed com-munity for older adults. Its 120 apartments sit on eleven beautifully landscaped acres in a quiet coun-try setting. King James Court is within five minutes of shopping areas and churches and offers demand-response bus service. The community offers spa-cious one- and two-bedroom apartments that in-clude ample parking, a community room, an active tenant association, and individual garden spaces.
LaBelle’s Rest Home3 High StreetShelburne Falls, MA 01370Tel: (413) 625-6560 Fax: (413) 625-6104
LaBelle’s Rest Home is a community support fa-cility/rest home with 28 residents.
Lakeside Apartments1 Gibson DriveAthol, MA 01331Tel: (978) 249-4848Fax: (978) [email protected]
Offering subsidized housing development for the elderly as well as the disabled, Lakeside Apart-ments is located in Athol. See also Athol Housing Authority.
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Legal Advocacy & Resource Center (LARC)197 Friend StreetBoston, MA 02114Tel: (617) 603-1700Toll Free: (800) 342-5297Fax: (617) 371-1188TTY TDD: (617) 371-1226www.larcma.org
The LARC Hotline provides low-income people and elders with legal advice, pro se assistance, and referrals to other legal services on civil law issues including housing, domestic relations, employ-ment, consumer, public benefits, health, trust and estates, bankruptcy, CORI, and 209A abuse prevention orders.
Leverett Council on AgingPO Box 300Leverett, MA 01054Tel: (413) 548-1022 Ext. [email protected]/content/council-aging
The Leverett Council on Aging provides tele-phone reassurance, flu clinic, educational pro-grams, volunteer services, and luncheons, as well as help with transportation and referral services.
Leverett Luncheon ClubPO Box 300Leverett, MA 01054Tel: (413) 548-9410
Congregate meals are served at noon on Fridays at the Leverett Town hall for a voluntary dona-tion. Please contact the meal site supervisor at (413) 367-2694 if you are interested in coming to the Friday Senior Lunch. See also Leverett Council on Aging.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Leyden Council on AgingTown Hall16 West Leyden RoadLeyden, MA 01337Tel: (413) 774-4111
The council is focused on serving the 55 years and older population of Leyden.
Leyden Woods Apartments24 Leyden Woods LaneGreenfield, MA 01301Tel: (413) 774-4708Fax: (413) 774-4513www.LeydenWoodsApartments.com
One-, two-, and three-bedroom apartments as well as subsidized units are available.
LifelineAthol Hospital2033 Main StreetAthol, MA 01331Tel: (978) 249-1145Fax: (978) 249-4825www.atholhospital.org/services/lifeline
Lifeline is a personal emergency response system available to residents of the nine-town, North Quabbin area. Call for information regarding rates.
Lifeline Systems CompanyPhilips Lifeline111 Lawrence StreetFramingham, MA 01072-8156Tel: (508) 988-1000 Toll Free: (800) 797-3965www.lifelinesys.com
Philips Lifeline offers a variety of emergency re-sponse devices and medication dispensers. Philips is a MassHealth Provider.
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Lincare53 Capital DriveWest Springfield, MA 01089-1344Tel: (413) 734-2562Fax: (413) 734-1242www.lincare.com
Lincare offers medical supplies and services such dis-ease management, oxygen therapy, nebulizer thera-py, home infusion therapy, sleep therapy, ventilator therapy, enteral therapy, and pediatric services.
The Literacy Project15 Bank Row, Suite CGreenfield, MA 01301Tel: (413) 774-3934Fax: (413) 774-3946TTY/TTD: (413) [email protected]
The Literacy Project is a non-profit agency pro-viding free adult basic education classes in Green-field, Orange, Northampton, Amherst, and Ware.
Livanta (Formerly MassPro)10830 Guilford Road, Suite 312Annapolis Junction, MD 20701Tel: (240) 544-1200, Ext. 18Helpline: (866) 815-5440www.bfccqioarea1.com
Livanta is a Medicare Beneficiary and Family Cen-tered Care Quality Improvement Organization (BFCC-QIO). A Quality Improvement Organiza-tion (QIO) consists of groups of doctors and health care experts to check on and improve the care given to people with Medicare. QIOs work under the direction of the Centers for Medicare & Med-icaid Services, an agency of the U.S. Department of Health and Human Services. The Beneficiary and Family Centered Care Quality Improvement
Organizations (BFCC-QIO) will be the QIO that will manage all beneficiary complaints and quality of care reviews to ensure consistency in the case re-view process while taking into consideration local factors important to you and your family.
Long-Term Care Ombudsman ProgramFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Ombudsman Program advocates for the rights of individuals in nursing and rest homes. The program strives to support the dignity and empowerment of residents by protecting resi-dents’ rights, providing information, and advo-cating for positive change. Volunteers visit homes weekly, receiving, investigating, and working to resolve complaints made by, or on behalf of, resi-dents. Mandated by the Federal Older Americans Act, the program is funded by the Executive Of-fice of Elder Affairs. Contact the program direc-tor for information about the facilities in Frank-lin County and the North Quabbin area.
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Long-Term Care ScreeningFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 774-1084TTY TDD: (413) [email protected]
Persons age 22 and over seeking short-term or long-term placement in a nursing facility are required to be screened for clinical eligibility if MassHealth will be the payment source. Similarly, individu-als age 18 and over seeking MassHealth payment for Adult Day Health services are required to be screened. Please call the number above to arrange for Mass Health clinical eligibility screenings.
Louis & Clark309 East StreetSpringfield, MA 01104Tel: (413) 737-7456Fax: (413) 781-0642www.lcdrug.com
If a physician has diagnosed you with a condi-tion that requires specialized medical supplies, equipment or a device, Loius & Clark can help.They carry a wide range of medical supplies and equipment, such as orthopedic shoes; surgical stockings; wound care supplies; nutritionals or incontinence; mobility assistive devices such as wheelchairs, walkers, or canes; and just about any other home health care device, supply, or equip-ment. Their in-store customer service profes-sionals are trained to help customers understand their medical products. Their staff is focused on helping people navigate their condition, improve their condition, and maintain the best quality of life under their circumstances.
Franklin County Home Care [email protected] www.fchcc.org
To request a training application,
contact Trevor Boeding at [email protected],
413.773.5555 x 2241, or 978.544.2259 x 2241.
Ombudsman = Advocate Volunteer as a Long-Term Care Ombudsman. Empower individuals living in nursing and rest homes.
Loving Care Agency91 Main StreetGreenfield, MA 01301Tel: (413) 774-3360 Fax: (413) 774-3365 [email protected]
Caring for the elderly with compassion is Lov-ing Care Agency’s expertise. They provide assis-tance with personal care, homemaking, laundry, errands, meal prep, med reminders, and com-panion services. They have a diversity of trained caregivers consisting of Certified Home Health Aides, PCAa, and Supportive Home Care Aides. RNs provide oversight and guidance in the com-munity to their caregivers and clients. They of-fer a vast availability to accommodate your needs from services two hours a week up to overnight services. Loving Care Agency – the Agency with Heart!
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MacIntosh Court ApartmentsSee Orange Housing Authority.
Mass Home CareC/O Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376Tel: (978) 502-3794 Fax: (413) [email protected]
Mass Home Care is an advocate for elders and in-dividuals with disabilities as well as the trade asso-ciation for Aging Services Access Points (ASAPs) and Area Agencies on Aging (AAAs).
Massachusetts Association for the Blind (MAB) Community Services 267 High StreetHolyoke, MA 01040 Tel: (413) 734-7343www.mabcommunity.org
MAB Community Services offers vision rehabili-tation – compensatory strategies for living with low vision. Services offered are case management and home visits, low vision clinic in partnership with New England Eye Institute, Peer Empower-ment Project Support Groups, volunteers, medi-cal transportation, community outreach and edu-cation, and leisure and recreation activities.
Massachusetts Association of Older Americans (MAOA)19 Temple Place, 4th FloorBoston, MA 02111Tel: (617) 426-0804Fax: (617) 426-0070www.maoamass.org
MAOA has a 30 year history of grassroots advo-
Don’t know who to call?
That would be us.
Helping elders, caregivers and persons with disabilities live better lives since 1974.
(413) 773-5555 (978) 544-2259 [email protected]
cacy for Massachusetts seniors. Its 10,000+ mem-bers are kept apprised of events of concern to el-ders through a quarterly newsletter, “The Older American.” People of all ages are invited to re-ceive the paper and become part of the MAOA for an annual dues payment in any amount.
Massachusetts Bar Association Lawyer Referral Service (LRS)20 West StreetBoston, MA 02111Tel: (617) 338-0500Toll Free: (866) 627-7577Fax: (617) 338-0503TTY TDD: (617) [email protected]
Massachusetts Bar Association LRS is a free, pub-lic service providing referrals to private, regular, fee-charging attorneys based on specific area of law and geographical area needed by client. The LRS offers a Reduced Fee panel of attorneys for some case types to clients who qualify. The LRS does not make pro bono referrals to attorneys, but will provide information on other pro bono related resources.
Massachusetts Commission Against Discrimination (MCAD)436 Dwight Street, 2nd FloorRoom 220Springfield, MA 01103Tel: (413) 739-2145www.mass.gov/mcad
The MCAD has the authority to investigate and adjudicate complaints concerning age discrimi-nation. The MCAD not only investigates em-ployment discrimination, but also investigates discrimination in housing, credit, public accom-modation, education, and mortgage cases.
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Massachusetts Commission for the Blind436 Dwight Street, Room 109BSpringfield, MA 01103Tel: (413) 781-1290Toll Free: (800) 332-2772Fax: (413) 746-8570www.mass.gov/mcb
The Massachusetts Commission for the Blind pro-vides services to legally blind individuals of all ages that include: advocacy, information and referral, home evaluation and teaching, vocational reha-bilitation, job placement, orientation and mobil-ity (white cane training), social services, low vision aids, adaptive technology, children’s advocacy, adaptive equipment, and other services as needed.
Massachusetts Commission for the Deaf and Hard of HearingWestern MA OfficeSpringfield State Office Building436 Dwight Street, Suite 204Springfield, MA 01103Voice/TTY: (413) 788-6427 Video Phone: (413) 301-0915 Fax: (413) 731-5177www.mass.gov/mcdhh
Central MA Office2 Foster Street, 2nd FloorWorcester, MA 01308Voice/TTY: (413) 788-6427 Video Phone: (508) 762-1124 Fax: (508) 860-4000 (Send fax with cover sheet – Attn: MCDHH)
The Commission offers a wide range of services to adults and children with hearing loss. The Com-munication Access, Training and Technology Ser-vices (CATTS) Department provides educational in-service training to a wide variety of federal, state, and public as well as private entities.
Massachusetts Dental Society 2 Willow Street, Suite 200Southborough, MA 01745Toll Free: (800) 342-8747Fax: (508) 480-0002www.massdental.org
Sponsored by the Massachusetts Dental Society, this program provides dental services for reduced rates to low-income families without dental in-surance or Medicaid coverage.
Massachusetts Department of Developmental Services (DDS)Franklin/Hampshire OfficeOne Roundhouse PlazaNorthampton, MA 01060Tel: (413) 586-4948 Fax: (413) 584-0611TTY TDD: (413) 584-9762www.ma.gov
The Massachusetts Department of Developmen-tal Services offers residential services, vocational services, service coordination, employment, indi-vidual, and family support services for children and adults with intellectual disabilities and chil-dren up to age 18 with autism.
Massachusetts Department of Mental Health (DMH)13 Prospect Street Greenfield, MA 01301Tel: (413) 772-5600Fax: (413) 772-5638TTY TDD: (413) 772-3076
The Massachusetts Department of Mental Health provides case management, day rehabilitation, continuing care respite bed, and clubhouse re-sources.
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Massachusetts Department of Public Health (DPH)Western Regional Health Office:23 Service Center RoadNorthampton, MA 01060Tel: (413) 586-7525Fax: (413) 784-1037TTY TDD: (800) 769-9991
The Massachusetts Department of Public Health gives referrals for various support services in Berkshire, Franklin, Hampden, and Hampshire counties.
Massachusetts Department of Transitional Assistance (DTA)143 Munson Street, Unit 3Greenfield, MA 01301Tel: (413) 772-3400Toll Free: (877) 381-236324-Hour Hotline: (877) 381-2363Fax: (617) 887-8765www.mass.gov/eohhs/govdepartments/dta/
The Massachusetts Department of Transitional Assistance administers the Emergency Aid to the Elderly, Disabled, and Children (EAEDC) pro-gram to qualified residents of Massachusetts who are not eligible for other benefits such as Tran-sitional Aid to Families with Dependent Chil-dren (TAFDC), Social Security, Unemployment Compensation, or Veterans Service Benefits. Applicants must be determined by a competent medical authority to be disabled from any form of work for 60 days or longer. The asset limit for EAEDC applicants must be less than $250.00. The DTA also assists individuals in accessing the SNAP program (food stamps). Call 1-877-DTA-BENE for more information. The Department administers TAFDC, EAEDC, and SNAP. Eligi-bility is income-based.
Massachusetts Division of Insurance1000 Washington Street, Suite 810Boston, MA 02118Tel: (617) 521-7794Toll Free: (877) 563-4467TTD/TTY: (617-521-7490Fax: (617) [email protected]/ocabr/government/oca-agencies/doi-lp/
The Massahcusetts Division of Insurance is the organization that regulates long-term care insur-ance and Medigap policies in Massachusetts. To register a complaint about insurance agents, bro-kers, or insurance companies, call the telephone number above.
Massachusetts Electric Company – National Grid55 Bearfoot RoadPO Box 960Northborough, MA 01532-0960Toll Free: (800) 322-3223Fax: (508) [email protected] www.nationalgridus.com/masselectric
Visit website for more information on discount rates, incentives, payment options, home energy efficiency programs, and more.
Massachusetts Fair Housing Center (MFHC)57 Suffolk StreetHolyoke, MA 01040Tel: (413) 539-9796Toll Free: (800) 675-7309 Fax: (413) [email protected]
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The Massachusetts Fair Housing Center serves Berkshire, Hampden, Hampshire, Franklin and Worcester Counties. MFHC provides free legal services and accepts housing discrimination com-plaints based on race, national origin, color, an-cestry, religion, sex, disability, presence of minor children, sexual orientation, gender identity and expression, age, marital status, military or veteran status, receipt of public assistance, and genetic information. MFHC also preserves homeowner-ship by advocating for distressed homeowners in mortgage lending cases and by assisting victims of foreclosure rescue scams.
Massachusetts Rehabilitation Commission (MRC)238 Main Street, 3rd FloorGreenfield, MA 01301Voice/TTY: (413) 774-2326 Fax: (413) 774-4654www.mass.gov/eohhs/consumer/disability-services/vocational-rehab/vr-area-offices/greenfield.html
The Massachusetts Rehabilitation Comission’s Vocational Rehabilitation Program assists indi-viduals with disabilities to obtain and maintain employment. It helps individuals with physical, psychiatric, and/or learning disabilities face the challenges of today’s workplace. This may in-clude identifying job goals based on individual interests and aptitudes, providing funds for col-lege, vocational training, assessing worksite ac-commodations, educating an employer about the Americans with Disabilities Act, or assisting them in returning to work after adjusting to a disabling condition. Priority is given to individu-als with the most severe disabilities in areas such as communication, mobility, work tolerance, and work skills.
Massachusetts Senior Action Council 150 Mount Vernon Street, 2nd FloorDorchester, MA 02125Tel: (617) 284-1234Fax: (617) 862-2376 or (877) [email protected]
MA Senior Action is a statewide elder advocacy group founded in 1981 that now has over 6,000 members and approximately 100 affiliated se-nior groups throughout the state. Chapters meet monthly to discuss and plan action to secure el-der rights and benefits. Membership is open to any interested resident, regardless of age. Call for information and local member contact.
Massachusetts Senior Care Association2310 Washington Street, Suite 300Newton, MA 02462Tel: (617) 558-0202Toll Free: (800) 227-3367Fax: (617) 558-3546www.maseniorcare.org
Massachusetts Senior Care Association, a non-profit provider association that offers free infor-mation and resources to consumers on long-term care issues, publishes an online directory that in-cludes information on nursing facilities and as-sisted living residences throughout Massachusetts.
Massachusetts Substance Abuse Information and Education HelplineC/O Health Resources in Action95 Berkeley Street, Suite 208Boston, MA 02116Toll Free: (800) 327-5050 TTY TDD: (888) 448-8321www.helpline-online.com
The Massachusetts Substance Abuse Information
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and Education Helpline provides free and confi-dential information and referral for alcohol and other drug abuse problems and related concerns. The Helpline is staffed seven days a week. This service helps people of all ages, and assistance is available in multiple languages. The Helpline website contains an interactive program that helps you identify services in your area.
MassHealth Enrollment Center 333 Bridge StreetSpringfield, MA 01103Tel: (413) 785-4100Toll Free: (800) 841-2900 (Customer Service)TTY TDD: (800) 497-4648 (Customer Service)
Health Insurance Processing CenterPO Box 4405Taunton, MA 02780Fax: 857-323-8300
Central Processing UnitPO Box 290794Charlestown, MA 02129Fax: 617-887-8799
All new applications for subsidized health cov-erage, including Health Connector (Connec-torCare) plans, and those seeking premium tax credits, MassHealth or Health Safety Net (HSN) coverage, and eligibility verification documents for MassHealth and the Health Connector may be faxed or mailed to the Taunton office of the MassHealth Enrollment Center. Long-Term Care (LTC) applications, Supplement A, and Buy-In applications can be mailed or faxed to the Charlestown office. The Springfield office will as-sist with all of the above applications on a walk-in service basis, Monday through Friday, from 8:45am to 5pm. Limited handicapped parking is available.
MassHousing 1 Beacon StreetBoston, MA 02108Tel: (413) 733-0999Fax: (413) 733-2045www.masshousing.com
MassHousing program information may be ob-tained by calling the agency or at the website. A self-supporting, not-for-profit public agency, MassHousing offers mortgage financing to home-buyers and homeowners, as well as to developers and owners of affordable rental housing. Pro-grams include first time homebuyer mortgages, refinances, home improvement, septic repair, and lead abatement loans. Applicants must meet in-come guidelines (low- to moderate-income).
Mass Save Toll Free: (866) 527-7283(800) 666-3303 efficiency@wmeco.comwww.masssave.comwww.Berkshiregas.comwww.nationalgrid.comwww.ColumbiaGasMA.com
Mass Save will conduct a free energy audit to as-
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sess your home’s weatherization needs. Mass Save provides 76% of the funding to insulate your home and access to 0% interest loans for addi-tional energy efficient upgrades. Call or visit the appropriate website for more information.
Meals on WheelsFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Meals on Wheels are home-delivered meals pro-vided short-term or long-term to homebound el-ders age 60 and older who are unable to prepare a nutritionally balanced noon meal for themselves and are unable to attend congregate hot lunch-es. A hot lunch is delivered by volunteer driv-ers, Monday through Friday, except holidays, to homebound elders in need. Therapeutic meals are available by doctor’s prescription to support some medical conditions. There is a suggested volun-tary donation of $2.50 per meal. Monthly menus are available online at www.fchcc.org/resources/menus.
MedCare Emergency Health338 High StreetGreenfield, MA 01301Tel: (413) 773-4100
MedCare is an EMS service in Western Massa-chusetts providing basic and advanced life sup-port for both emergency and non-emergency medical events.
You can make a difference as a Meals on Wheels driver!
Read about more volunteering opportunities with Franklin County Home Care at www.fchcc.org.
413.773.5555 978.544.2259
“I look forward to my meal each day and also look forward to
seeing the driver. That really makes
my day. I really appreciate the Meals on Wheels program.”
The Mediation & Training Collaborative277 Main Street, Suite 401Greenfield, MA 01301Tel: 413-774-7469Fax: [email protected]
Services offered are mediation, facilitation, and other dispute resolution services. Mediation is a way for elders/families in conflict to talk together when disagreements/tension arise about: end of life decisions, moving an elder to a new setting, sale of the family home, inheritance or estate mat-ters, medical treatment or quality of health care providers or long-term care facilities, and much more. Other mediation services include divorce, housing, neighborhood, consumer, and work-place matters. Some services are free and others on a sliding scale basis. In addition, they offer workshops and trainings in conflict management and resolution, mediation, violence prevention, and diversity issues.
Medical Resource Home Health Corporation (MRHHC)153 Lancaster Street, Suite 1Leominster, MA 01453Tel: (978) 840- 2999www.mrhhc.com
MRHHC provides homecare, nursing, physical therapy, personal care, and more. Towns specific to Franklin County Home Care Corporation’s ser-vice area are Athol and North Quabbin Regions.
MedicareToll Free: (800) 633-4227 TTD/TTY: (877) 486-2048www.medicare.gov
Medicare is the federal health insurance program
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for people who are 65 or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure re-quiring dialysis or a transplant, sometimes called ESRD). The different parts of Medicare help cover specific services: Medicare Part A (Hospital Insurance); Medicare Part B (Medical Insurance); Medicare Part C (Medicare Advantage Plans) and Medicare Part D (prescription drug coverage).
Medicare Advocacy Project (MAP)1 Monarch Place, Suite 400Springfield, MA 01144Toll Free: (855) 252-5342Fax: (413) 746-3221www.communitylegal.org
The Medicare Advocacy Project at Community Legal Aid provides free advice and legal represen-tation to Massachusetts beneficiaries in the five central and western counties of Massachusetts (Berkshire, Franklin, Hampden, Hampshire, and Worcester). MAP also provides education and training services about Medicare.
Memory Disorders ProgramBaystate Medical Center3300 Main Street, Suite 4ASpringfield, MA 01199Tel: (413) 794-7035Tel: (413) 794-5555 (Appointments)
The Memory Disorders Program at Baystate Medical Center is the only program of its kind in the region, providing a place for elders experienc-ing memory problems or dementia to come for a complete evaluation. The Memory Disorders Program team consists of two psychiatrists, three neuropsychologists, a neurologist, and a clinical nurse specialist, who provide complete diagnos-tic, treatment, and referral services for elders with memory loss. Appointments may be arranged
through their Central Intake office by calling 413-794-5555 between 8am and 5pm, Monday through Friday.
Miles Hotel Apartments See Greenfield Housing Authority.
Mill House Ltd. Apartments75 Wells StreetGreenfield, MA 01301Tel: (413) 774-7561www.millhouseapartmentsbc.com
Mill House Apartments offers 103, one- and two-bedroom apartment homes within a beautifully renovated 19th century building. Each home is thoughtfully designed with modern amenities. Call today to speak with the friendly leasing team to learn more about why you should make Mill House Apartments your next home.
Moltenbrey ApartmentsSee Franklin County Regional Housing and Rede-velopment Authority.
Money Management ProgramFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Money Management Program assists elders and disabled adults who have difficulty writing checks or managing their basic living expenses for many reasons, including vision difficulties, ar-thritis, or loss of bill payer. Two types of services are available: Bill Payer Services and Represen-
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tative Payee Services. Bill Payer services provide one-on-one assistance with any or all of the fol-lowing: writing checks, balancing checkbooks, sorting bills, developing a budget, monitoring in-come and expenses, or developing a prepayment plan. The consumer has complete decision-mak-ing power and retains check-signing capabilities. Representative Payee services are provided if in-dividual is incapable of handling his own funds. Trained and bonded volunteers provide services.
Montachusett Opportunity Council, Inc. (MOC)Energy and Housing Services (Weatherization Office)66 Day StreetFitchburg, MA 01420Tel: (978) 342-7025Fax: (978) [email protected]
Weatherization and heating system services are available through MOC to low-income house-holds in Athol, Royalston, Phillipston, and Pe-tersham. The Massachusetts Electric Appliance Management program and Weatherization pro-gram for all houses are also offered.
Montachusett Regional Transit Authority (MART)1427R Water StreetFitchburg, MA 01420Tel: (978) 345-7711Toll Free: (800) 922-5636Fax: (978) 345-9867www.mrta.us
MART offers the Athol/Orange area Dial-A-Ride transportation service and G-link fixed route sys-tem. Use MART to get to medical appointments, shopping, etc. MART is a MassHealth provider. Call for more information.
Montague Catholic Social Ministries (MCSM)43 Third Street PO Box 792Turners Falls, MA 01376Tel: (413) 863-4804 Fax: (413) [email protected]
Montague Catholic Social Ministries (an in-dependent, community-based, non-profit or-ganization) strengthens and encourages indi-viduals and families in our community through outreach, family education, computer literacy and job skill development, leadership develop-ment, and individual and group empowerment. MCSM nurtures connections, resilience, and self-sufficiency in Franklin County residents through preventative, strength-based support and education.
Montague Housing Authority41 Sunrise TerraceTurners Falls, MA 01376Tel: (413) 863-8445Fax: (413) [email protected]
Montague Housing Authority oversees: Chapter 200 Family Housing, Hillcrest Home; Chapter 667-1 Elderly/Younger Disabled Housing, Sun-rise Terrace Apartments; Chapter 667-2 Elderly/Younger Disabled Housing, Keith Apartments; and Chapter 667-3 Elderly/Younger Disabled Housing, Highland School Apartments. All pro-perites are located in Turners Falls, except High-land School Apartments, which is located in Millers Falls.
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Morgan Allen House491 Main StreetGreenfield, MA 01301Tel: (413) 773-5555 or (978) 544-2259 or (413) 772-2612Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Morgan Allen is a congregate living house locat-ed on Main Street in Greenfield within walking distance of the post office, retail shops, and the YMCA. There are 19 efficiency apartments. Each resident has a private bedroom, half bath, and kitchenette. A large kitchen, living room, dining room, and shower facilities are shared. A meal is served daily, and a coordinator is available to ar-range services and activities.
Morton Meadows ApartmentsSee Athol Housing Authority.
Mount Wachusett Community College 444 Green StreetGardner, MA 01440Tel: (978) 632-6600Tel: (978) 630-9110 (Admissions)www.mwcc.edu
Mount Wachusett Community College offers college credit courses during the day and in the evenings and non-credit workshops in the eve-nings both on and off campus. College credit courses are free to those age 60 or older on a seat available basis. Most non-credit courses are 50% off. Interested seniors may contact the college to obtain course listings and additional information.
My Guardian Angel Personal Response Systems (PRS)180 Heath RoadColrain, MA 01340Tel: (413) 624-0200Toll Free: (800) [email protected]
My Guardian Angel is locally owned and operat-ed with no contract services. They provide medi-cal alarms, automated medication dispensers, fall detectors, cell phone medical alarms, systems that work with cable television, and systems that work with just a cell phone signal. They are available within 24 hours, evenings and weekends. They offer a free, no obligation, in-home demonstra-tion and a 30-day money back guarantee.
National Academy of Elder Law Attorneys, Inc. (NAELA)1577 Spring Hill Road, Suite 220Vienna, VA 22182Tel: (703) 942-5711www.naela.org
No legal advice is given by NAELA, but they help consumers find an elder law attorney in your area.
National Alliance for the Mentally Ill of Western Massachusetts (NAMI-WM)324A Springfield StreetAgawam, MA 01001Tel: (413) 786-9139Toll Free: (800) 295-2121Fax: (413) [email protected]
NAMI-WM provides support and advocacy for persons with persistent and severe mental illness-es as well as their families and friends. Mutual
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support groups, advocacy for services, education-al programs, lending library, and free information and referrals are available.
National Education for Assistance Dog Services (NEADS)PO Box 1100Princeton, MA 01541Tel: (978) 422-9064Fax: (978) [email protected]
NEADS’ mission is to provide independence to people who are deaf or have a disability through the use of canine assistance. NEADS offers a wide spectrum of assistance dog services including for deaf and hearing loss, combat veterans, physical dis-ability, classroom, therapy, ministry, children with a disability, and children on the autism spectrum.
National Federation of the Blind200 East Wells Street at Jernigan Place Baltimore, MD 21230Tel: (410) 659-9314Fax: (410) [email protected]
The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day they raise the expecta-tions of blind people, because low expectations create obstacles between blind people and their dreams. You can live the life you want; blindness is not what holds you back. The National Fed-eration of the blind is the largest organization of blind and low-vision people in the US. Founded in 1940, the Federation has grown to over fifty-thousand members. The organization consists of affiliates and local chapters in every state, the Dis-trict of Columbia, and Puerto Rico.
NaviCare, Senior Care Options (SCO)Fallon Community Health Plan10 Chestnut StreetWorcester, MA 01608Tel: (877) 255-7108 [email protected]
NaviCare is a unique product for seniors that combines in one package all Medicare and MassHealth Standard benefits, services, and items, as well as needed community-based home and personal care services such as adult day health, home-delivered meals, or help with bathing and dressing needs. NaviCare is avail-able to those residing in Worcester, Hampden, or Hampshire counties who are age 65 and over and enrolled in MassHealth Standard. All health care is coordinated by a team of professionals to develop a plan of care specific to their needs. Par-ticipants must be willing to see contracted doc-tors only.
Neuro-Psychology Associates (NPA)155 Maple Street, Suite 203Springfield, MA 01105Tel: (413) 734-3331Fax: (413) 739-1652
Neuro-Psychology Associates in Springfield of-fers the Adult Performance Test (APT) for iden-tifying those with Alzheimer’s disease and related disorders. NPA also evaluates people with trau-matic brain injuries, strokes, Parkinson’s disease,
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depression, and other neurological conditions. Medicare customarily covers 80% of cost. NPA accepts many private insurance plans as well.
New England Health Center LLC61 Old Amherst RoadSunderland, MA 01375Tel: (413) 665-2740
New England Health Center LLC provides qual-ity short-term rehabilitation and long-term care in a vibrant community style atmosphere. Staff will get to know you and help to make this place a comfortable new home for you in a beautifully landscaped setting. Their staff is well trained and Dementia trained. Bingo, games, outside BBQ, parades, spa and hair care, weekly lunch and event outings, themed parties, and personalized activities are provided by their Dynamic Activi-ties Department.
New England Learning Center for Women in Transition (NELCWIT)479 Main StreetPO Box 520Greenfield, MA 01302Tel: (413) 772-0871Tel: (413) 772-0806 (Crisis Hotline)Toll Free: (888) 249-0806 (Crisis Hotline)[email protected]
NELCWIT offers support for anyone dealing with domestic or sexual abuse. Programs include 24-hour hotline, counseling and advocacy, pre-vention education, and supervised visitation. Of-fices are in Greenfield and Orange. All NELC-WIT services are free and confidential. Languages spoken include English and Spanish; interpreta-tion is available for other languages. Office is handicap accessible.
3262382
We are there for you when seconds count Medical Alert Systems
and Medication Dispensers
My Guardian Angel, LLC413 624 0200
Locally owned and operated
New Salem Council on AgingTown Hall19 South Main StreetNew Salem, MA 01355Tel: (978) 544-6437 (Town Clerk)
The New Salem Council on Aging serves elders in New Salem.
New Salem Luncheon ClubTown Hall19 South Main StreetNew Salem, MA 01355Tel: (978) 544-2178
Meals are served the second and fourth Friday of every month at noon for a voluntary donation. Call (978) 544-2178 one day ahead to reserve your meal. The New Salem Luncehon Club is closed November through April.
North Quabbin Adult Day Health CenterGardner Visiting Nurse Association (GVNA) Healthcare, Inc. 1471 Main Street, RearAthol, MA 01331Tel: (978) 248-9470www.gvnahealthcare.org
Adult day healthcare is a cost-effective means to help elderly and disabled adults maintain their independence in their homes and in the com-munity. The center is designed for the comfort and care of your loved one in a safe, home-like environment. Services available throughout the day include nursing care, PT/OT, social services, transportation, recreational activities, socializa-tion, special events and celebrations, breakfast, snacks, hot nutritious noon meal, and personal care.
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North Quabbin Chamber of Commerce251 Exchange StreetAthol, MA 01331-0157Tel: (978) 249-3849Fax: (978) [email protected]
The North Quabbin Chamber of Commerce is a non-profit organization that works to make the economic, social and cultural climate better in the North Quabbin region.
North Quabbin Community Coalition251 Exchange StreetAthol, MA 01331Tel: (978) 249-3703Fax: (978) [email protected]
The North Quabbin Community Coalition is a community-wide advocacy and resource alliance serving Athol, Erving, New Salem, Orange, Peter-sham, Phillipston, Warwick, and Wendell. The or-ganization is committed to improving the quality of life for all those living and working in the North Quabbin region. A comprehensive Resource Di-rectory of local services is available on their website.
Northfield Council on Aging69 Main StreetNorthfield, MA 01360Tel: (413) 498-2186 Ext. 14Fax: (413) 498-5103See Northfield Senior Center.
Northfield Senior Center69 Main StreetNorthfield, MA 01360Tel: (413) 498-2186 Ext. 14Fax: (413) 498-5103
A multipurpose senior center and senior dining center serving the town of Northfield, services available include TRIAD, telephone reassurance, tax assistance, transportation, education/educa-tional programs, social programs, trips, health ben-efits counseling, intergenerational programs, fitness programs, and an annual symposium (Second Stage Symposium) for “young” seniors. Meals are serviced at 1:30am on Monday, Tuesday and Thursday, for a a voluntary donation. Call one day ahead to reserve your meal: (413) 498-2186. Northfield Council on Aging oversees the Senior Center.
Northwestern District AttorneyElders & Person with Disabilities Unit1 Gleason PlazaNorthampton, MA 01060Tel: (413) 586-9225Fax: (413) 584-3635TTY TDD: (413) 586-9382www.northwesterndistrictattorney.org
The Elders and Persons with Disabilities Unit works in cooperation with local and state law enforcement, adult protective service providers, and human ser-vice agencies to promptly and effectively prosecute crimes committed against elders and persons with disabilities. This partnership also ensures that the victim receives the necessary protective services.
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Northwestern District Attorney’s Office Victim Assistance13 Conway StreetGreenfield, MA 01301Tel: (413) 774-3186Fax: (413) 773-3278NorthwesternDA.org
Victim assistance is a specialized unit within the Northwestern District Attorney’s Office, provid-ing victim services in accordance with the Mas-sachusetts Victim Bill of Rights. Services include information, referrals, and support throughout the criminal court process. Offices are in Green-field, Orange, Belchertown, and Northampton.
Oak Courts Apartments See Greenfield Housing Authority.
O’Connell Care at HomeO’Connell Professional Nurse Service, Inc.14 Bobala Road, Suite 1BHolyoke, MA 01040Tel: (413) 533-1030Toll Free: (877) 533-1030Fax: (413) [email protected]
Deerfield Office4A Sugarloaf StreetSouth Deerfield, MA 01373Tel: (413) 665-1590Fax: (413) [email protected]
O’Connell Care at Home’s services, ranging from nursing care and geriatric healthcare management to advocacy and transportation, are performed by some of the most highly trained and fully accredit-ed personnel in the state. No matter what it is you
need, O’Connell Care at Home is there to pro-vide or help you find the services that best address your unique situation. They are located in Holy-oke with an additional office in South Deerfield but service all surrounding towns including East-hampton, Northampton, South Hadley, Holyoke, Agawam, Wilbraham, and Springfield, as well as all of Hampden and Hampshire Counties.
Office of the Massachusetts Attorney General1 Ashburton PlaceBoston, MA 02108Tel: (617) 727-2200 (Main Office)Tel: (617) 727-8400 (Consumer Hotline)Toll Free: (888) 243-5337 (Elder Hotline)TTD/TTY: (617) 727-4765Fax: (617) [email protected]/ago
The Elder Hotline is geared towards senior citi-zens aged 60 years and above. Information can be provided on various consumer related issues, such as: lemon laws, home improvement contract laws, landlord/tenant issues, utilities, scams, and identity theft. If appropriate, a free and voluntary mediation program may be offered as assistance to the consumer.
Options Counseling (OC)Franklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Options Counseling program provides in-
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formation and support to guide the consumer through their questions about living in the com-munity or other long-term care options along with helping to navigate the elder care and dis-abilities network. OC is available to persons of any age who have any type of disability and elders age 60+ and can be provided in the community, hospital, or nursing facility.
Orange Council on Aging135 East Main StreetOrange, MA 01364Tel: (978) 544-1113 townoforange.org
The Orange Council on Aging offers van trans-portation; a meal site; Meals on Wheels; foot screening; a blood pressure clinic; an exercise class; the Brown Bag program; SHINE (Serving the Health Insurance Needs of Everyone) coun-seling; a book and puzzle swap; good, used medi-cal equipment; MED Ride; referrals; tax prepara-tion; and knitting, crocheting, quilting, and rug braiding gatherings.
Orange Housing Authority (OHA)200 East River StreetOrange, MA 01364Tel: (978) 544-6000Fax: (978) [email protected]
OHA provides subsidies to live in project-based apartments and also owns and operates subsi-dized housing developments. OHA oversees Co-lonial Acres in Orange and the MacIntosh Court Apartments in Orange, which offer family sub-sidized, two- to three-bedroom units. OHA also provides vouchers for subsidized housing at Pine Crest Apartments in Orange for one- to four-bedroom units.
Orange Senior Center 135 East Main StreetOrange, MA 01364Tel: (978) 544-1113Fax: (978) 544-3677
The senior center serves the towns of New Sa-lem, Orange, and Warwick. A congregate meal is only served at noon on Monday, Wednesday, and Friday, for a voluntary donation. Call (978) 544-7082 one day ahead by 11am to reserve your meal.See also Orange Council on Aging.
Overlook Care at Home (Formerly Overlook VNA) 22 Strong AvenueNorthampton, MA 01060Toll Free: (800) 990-7642Fax: (413) 772-2060www.overlookvna.org
Overlook Care at Home is a Medicare/Medic-aid certified, not-for-profit, home health agency. Care is available 24/7, 365 days a year. Services include nursing care; physical, occupational, and speech therapy; medical social work; home health aides, homemakers, and companion care; care management to coordinate any help you need; disease support programs; hospice and pallia-tive care; respite services; and health monitoring though Telehealth, falls detection, personal emer-gency response systems, and medication dispens-ing services.
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Park Villa Apartments124 Turnpike RoadTurners Falls, MA 01376Tel: (413) 863-9346Fax: (413) [email protected]
Park Villa Apartments offers housing for elders age 62 and older and individuals with disabilities. A subsidy is available for qualified individuals.
Pastoral Counseling Center486 Main StreetPO Box 343Greenfield, MA 01302Tel: (413) [email protected]
Pastoral Counseling bridges the disciplines of theology and psychology. It brings together the healing resources of spirituality, contemporary psychology, and the techniques of psychotherapy in order to help persons restore wholeness to their lives. Pastoral Counseling revolves around a piv-otal value: the worth, dignity, and respect of each person, which transcends race, religion, econom-ics, and any other factors. Pastoral Counseling serves the unchurched as well as the churched and it holds as central the importance of body, mind, and spirit working together in a healthy manner.
Pequoig House Apartments416 Main StreetAthol, MA 01331Tel: (978) 249-2622Fax: (978) [email protected]
Pequoig House Apartments are an affordable se-nior rental consisting of one- or two-bedroom units. Income restrictions may apply; contact for rates, availability, and more information.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Perkins Library175 North Beacon StreetWatertown, MA 02472-2790Tel: (617) 972-7240Toll Free: (800) 852-3133Fax: (617) 972-7363TTY TDD: (617) [email protected]
Perkins Library administers a free library prgram for visually and physically handicapped persons who cannot use standard print materials. Full length books and magazines are available on digi-tal cartridge and in braille. Large Print and Audio Described DVDs are available. Access to over 300 newspapers is available by phone. Contact the li-brary for an application.
Personal Care Attendant Program Franklin County Home Care Corporation330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Hampshire & Hampden County Office320 Riverside Drive, Suite EFlorence, MA 01062Tel: (413) 773-5555, Ext. 2320Fax: (413) [email protected] The MassHealth Personal Care Attendant (PCA) Program helps persons with disabilities or chron-ic medical conditions retain independence in the community by hiring their own Personal Care
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Attendants (PCAs). To qualify, you must require physical assistance in two areas of your daily life, such as mobility and transfers (for example, walking from the bedroom to the bathroom or moving from a wheelchair to a kitchen chair), medication assistance, bathing and grooming, dressing and undressing, toileting, feeding, or passive range of motion exercises. Family mem-bers may be paid to provide care. The program is consumer-directed, and a volunteer surrogate may be appointed if assistance is required for program management.
Petersham Council on Aging1 South Main StreetPO Box 486 Petersham, MA 01366Tel: (978) 724-3522 [email protected]
At the Petersham Council on Aging, a luncheon club meal is served Monday at noon; the sug-gested donation is $2.50. If diners are other than a senior, the suggested donation is $3. Reserva-tions for lunch need to be made by Thursday, and calls can be made to Mary Russell at (978) 724-3233. Exercise classes are Monday and Friday, from 9:30 to 10:30am; the suggested donation is $3. Floor yoga class is on Tuesday, from 9:30 to 10:45am; the suggested donation is $5. Chair yoga class is on Tuesday, from 11am to noon; the suggested donation is $5. Anyone is welcome to come to the meal-site, exercise classes, and yoga classes. Exercise and yoga do not require a sign-up.
Petersham Luncheon ClubTown HallPetersham, MA 01366-0004Tel: (978) 724-3233See Petersham Council on Aging.
Pharmacy Outreach Program (Formerly MassMedLine)25 Foster StreetWorcester, MA 01605Toll Free: (866) 633-1617Fax: (508) [email protected]/pharmacyoutreach
MCPHS University, under contract with the Massachusetts Executive Office of Elder Affairs, operates the Pharmacy Outreach program. Any Massachusetts resident may utilize to inquire about programs that provide access to prescrip-tion medications. Pharmacists are available, and clients are encouraged to call with questions re-garding their medication needs and concerns. Health care providers and social service profes-sionals are encouraged to refer clients.
Phillipston Council on AgingTown Hall50 The CommonPhillipston, MA 01331Tel: (978) 249-3164www.phillipston-ma.gov
Council on Aging for the town of Phillipston.
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Phillipston Luncheon ClubFirst Congregational ChurchThe CommonPhillipston, MA 01331Tel: (978) 939-4086
Meal served first and third Tuesdays each month; $2.50 recommended voluntary donation. Call (978) 249-3164 by 10am Monday for reservations.
Pine Crest Apartments419 East River StreetOrange, MA 01364Tel: (978) 544-7433Fax: (978) 544-6337
Pine Crest Apartments is a privately owned apart-ment complex with program subsidies, an on-site property manager, a resident services coordinator, and maintenance staff, and is handicap accessible.
Pioneer Cleaners293 Exchange StreetAthol, MA 01331Tel: (978) 249-4410Fax: (978) [email protected]
Offers a wash, dry, and fold service of laundry.
Pioneer Valley Parkinson’s Disease Support GroupBaystate Franklin Medical Center164 High Street Greenfield, MA 01301Tel: (413) [email protected]/site2.0/support_base_Report.php
This support group meets monthly on the third Tuesday from 2 to 4pm in Conference Room A at Baystate Franklin Medical Center.
Poet’s Seat Health Care Center is the leading skilled nursing and rehabilitation facility in Greenfield,
offering physical & occupational therapy, speech therapy, Pulmonary Center at Poet’s Seat, respite care and long-term
nursing care. Our philosophy of compassion and personalized health care goals has been the cornerstone of our success.
359 High Street, Greenfield, MA 01301 (413) 774-6318 | www.pshcc.com
Pioneer Valley Planning Commission60 Congress Street, Floor 1Springfield, MA 01104Tel: (413) 781-6045Fax: (413) 732-2593www.PVPC.org
The state-funded Home Modification Loan Pro-gram (HMLP) provides loans to make modifi-cations to the primary, permanent residence of elders, adults with disabilities, and families with children with disabilities. The modifications to be made to the residence must be necessary to allow the beneficiary to remain in the home and must relate to their ability to function on a daily basis.
Poet’s Seat Health Care Center359 High StreetGreenfield, MA 01301Tel: (413) 774-6318 Fax: (413) [email protected]
An intimate, family-oriented atmosphere – remi-niscent of the center’s original beginning over 48 years ago – makes Poet’s Seat Health Care Center unique among local health care centers. Nestled close to downtown Greenfield, one mile from Baystate Franklin Medical Center, Poet’s Seat of-fers the finest nursing care for both long- or short-term rehabilitation and respite residents.
Power Town Apartments152 Avenue APO Box 48Turners Falls, MA 01376-0048Tel: (413) 863-9433Fax: (413) [email protected]
Power Town is an 82-unit apartment complex in
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ten buildings in downtown Turners Falls within walking distance of banks, the post office, the library, the senior center, and the grocery store. Power Town is a privately owned, project-based, Section 8, affordable property. The rent is based on 30% of income and includes heat and hot wa-ter. The apartments are carpeted and have electric appliances and garbage disposals. There is on-site management and 24-hour, on-call service as well as off street parking.
Project Bread 145 Border StreetEast Boston, MA 02128-1903Tel: (617) 723-5000Hot Line: (800) 645-8333Fax: (617) [email protected]
Project Bread is a statewide office for food pro-grams, advocacy, and research. Food Source Ho-tline provides SNAP (formerly food stamps) pre-screenings and referrals to free and low-cost food programs.
Providence Behavioral Health Hospital 1233 Main StreetHolyoke, MA 01040Tel: (413) 536-5111 Clinical Assessment Center: (800) 274-7724www.mercycares.com
Provident Behavioral Health Hospital is home to a wide range of mental health and substance abuse programs for those who are in crisis and experiencing severe mental health symptoms. Providence Behavioral Health Hospital provides short-term admission for intensive diagnostic evaluation and treatment.
Psychological Services Center (PSC)Department of Psychological and Brain SciencesUniversity of Massachusetts Amherst135 Hicks Way/Tobin 123Amherst, MA 01003-9271Tel: (413) 545-0041Fax: (413) [email protected]/psc
PSC offers individual, child, group, and family therapy provided by doctoral students in clinical psychology at the University of Massachusetts. For an appointment, call or email. You may also schedule an appointment in person (usually not same-day). The fee for therapy services is current-ly $25/therapy hour. Assessment fees are deter-mined by sliding fee scale based on gross income. Quabbin Valley Healthcare821 Daniel Shays HighwayAthol, MA 01331Tel: (978) 249-3717Fax: (978) [email protected]
Quabbin Valley Healthcare is a Medicare/Medic-aid approved, skilled nursing facility with 142 beds, serving the needs of sub-acute, long-term care, and Alzheimer’s populations, and respite and hospice care. Services are covered by most insurances. An interpreter service can be provided as needed.
Railroad Retirement BoardRailroad Medicare Claim ServiceToll Free: (800) 833-4455 (Customer Service)TTY TDD (877) 566-3572www.rrb.gov
The Railroad Retirement Board processes Medi-care Part B claims for railroad retirement benefi-
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ciaries and answers questions about benefits.
Redbrook Village LLC50 Redbrook LaneOrange, MA 01364Tel: (978) 544-2377Fax: (978) 544-2377TTY TDD: (202) [email protected]
Redbrook Village rents to elders age 62 and older and to persons of any age with a disability.
Registry of Motor Vehicles (RMV)18 Miner StreetGreenfield, MA 01301Toll Free: (800) 858-3926www.massrmv.com
The Registry of Motor Vehicles (RMV) in Green-field is open from Monday through Friday; oper-ating hours are 9am to 5pm. Visit the RMV for all license, registration, and title transactions, as well as license plate returns, and suspensions payments.
Retired & Senior Volunteer Program (RSVP) of Hampshire and Franklin Counties99 Main StreetNorthampton, MA 01060Phone: (413) 584-1300 Ext. 180 or 183Fax: (413) [email protected]
RSVP of Hampshire and Franklin Counties is a federal Senior Corps program sponsored local-ly by the Hampshire Council of Governments. RSVP serves adults who are 55 years or older, helping them to find rewarding volunteer op-portunities in their communities. RSVP matches interests, training, experience, and education of
volunteers to the volunteer needs and require-ments of various area non-profits. Currently, 600 RSVP volunteers are serving at over 58 non-profits and schools in Hampshire County and Franklin County. They provide a variety of sup-port, such as reception, data entry, marketing and development assistance, help with special events, tutoring and classroom aid, and more.
Rides for HealthFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Rides for Health offers door-through-door as-sisted transportation to Franklin County Home Care State Home Care clients who have been de-termined to have a critical unmet need for trans-portation to/from medical appointments or other healthcare related venues, such as the pharmacy or a chiropractic appointment. Services are provided on a one-to-one basis using the vounteer’s private, insured vehicle, and the volunteer receives mile-
57
age reimbursement. Volunteers may also provide escort and assistance to the client who uses pub-lic transportation, are trained and authorized to provide physical assistance as needed, and remain with the individual at the destination.
Rowe Council on Aging321 Zoar RoadPO Box 462Rowe, MA 01367Tel: (413) 339-5520 Ext. 19Fax: (413) [email protected]
Rowe Council on Aging schedules occasional functions for seniors, such as presentations on safety, etc., but does not actually have a center for seniors. The town provides a house (rec center) used for multiple functions by the townspeople.
Royalston Council on AgingTown HallPO Box 127Royalston, MA 01368Tel: (978) 249-0493 (Town clerk)www.royalston-ma.gov
For inquiries regarding council issues, contact the number listed above.
Royalston Luncheon ClubTown HallOn the CommonRoyalston, MA 01368Tel: (978) 249-9656
A congregate meal is served on Wednesdays at 11:30am for a voluntary donation. Call by Mon-day to reserve a spot! Other services include health benefits counseling, trips, recreation/educational programming, and intergenerational programs.
87-year-old Jane needs to visit a specialist. Due to her mobility issues, Jane will not be able to travel on her own.
What is Jane to do?
You could help as a volunteer with RIDES FOR HEALTH!
Franklin County Home Care413-773-5555 978-544-2259 [email protected]
Take the Driver’s Seat!
Offering FREERides for Health
volunteer trainingsin communities near you!
Refreshments provided
Apply now! Contact Trevor Boeding at [email protected], 413.773.5555
x2241, or 978.544.2259 x2241.
Rural Community Assistance Partnership (RCAP)Home Modification Program90 Madison StreetWorcester, MA 01608Tel: (978) 630-6725TTD/TTY: (978) 630-6754Fax: (508) [email protected]
RCAP Solutions is a comprehensive, non-profit, community development corporation that works with communities of all sizes to address a broad range of needs. RCAP Solutions also administers the Home Modification Loan Program, which provides deferred payment loans for grab bars, accessible bathrooms and kitchens, and other modifications necessary to daily living.
Salvation Army of Athol107 Ridge AvenueAthol, MA 01331Tel: (978) 249-8111 Fax: (978) 249-3140elliott.higgins@use.salvationarmy.orgwww.salvationarmyma.org/Athol
The Salvation Army of Athol provides social ser-vice programs without discrimination. Their mis-sion is as follows: The Salvation Army, an inter-national movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love
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of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salvation Army of Greenfield72 Chapman StreetPO Box 346Greenfield, MA 01302Tel: (413) 773-3154 or (413) 824-9405Fax: (413) 773-0140www.salvationarmy.org
The Salvation Army of Greenfield provides a food pantry for emergency use by Greenfield residents. Day shelter services are also available. Breakfast is served Monday through Friday, 7:30 to 11am; soup is served Monday and Tuesday, 11am to 12pm; and lunch is served Wednesday, Thursday, and Friday, 11:30am to 12:30pm. Salvation Army Service Units are located throughout Franklin county and the North Quabbin and may be ac-cessed by contacting Emily Mew at (339) 502-5868.
Senior Dining Centers & Luncheon ClubsFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
Hot lunches are prepared according to Executive Office of Elder Affairs guidelines and meet one-third of the required daily allowances for elders. The meal is a regular meal with no added salt and a fat content of no more than 35% of total calories. Low sugar desserts are also available. Please see our website for dining times, menus, and locations.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Senior Whole Health, Senior Care Options (SCO)58 Charles Street Cambridge, MA 02141Tel: (617) 494-5353Tel: (888) 794-7268 (Member Services) Fax: (617) [email protected]
At Senior Whole Health, the mission is to maxi-mize the quality of life, health, security, and inde-pendence of their members. Senior Whole Health helps manage members’ care and arrange for ser-vices they need. They cater to the cultural diver-sity of the more than 40 different languages their members speak. Members must be 65 or older, have MassHealth Standard, and reside in Worces-ter, Essex, Bristol, Plymouth, Norfolk, Suffolk, or Middlesex County. Participants must be willing to see contracted doctors only.
Shelburne Council on AgingC/O Shelburne Senior Center7 Main StreetShelburne Falls, MA 01370Tel: (413) 625-2502
Serving the towns of Ashfield, Buckland, and
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Shelburne, the mission of the West County Con-sortium of Councils on Aging is to facilitate the work of local councils on aging in developing lo-cal support networks that enrich the lives of aging citizens in the towns they serve. The Consortium, staff, offices and activity center are supported by the towns of Ashfield, Buckland, and Shelburne.
Shelburne Housing AuthorityHighland AvenueShelburne Falls, MA 01370Tel: (413) 625-9360Fax: (413) 863-9289
Shelburne Hosuing Authority offers 46 subsi-dized apartments in Shelburne Falls for elders age 60 or older or persons with disabilities who meet state income and asset requirements. Tenants pay a portion of their income for rent and utilities.
Shelburne Senior Center7 Main StreetShelburne Falls, MA 01370Tel: (413) 625-2502 Fax: (413) [email protected]/departments/senior- center.html
The Shelburne Senior Center is a multi-service, multi-town, municipal organization providing services and programs for the senior adult popu-lation primarily for Ashfield, Buckland, and Shel-burne. Transportation is available for nine towns to medical appointments, shopping, and to the senior center. Professional staff is available for outreach and activities. The center in Shelburne is open for programs, appointments, computer lab, and meals. A noon meal is served Monday, Tuesday, and Thursday for a voluntary donation. Call one day ahead to reserve your meal: (413) 625-6266.
Volunteer in your own community!
SHINE Counselors work one-on-one with elders and persons with disabilities to
provide information, counseling and assistance
on Medicare and more.
You can make a difference. For more information or to register, contact Lorraine York-Edberg at [email protected],
413-773-5555 x2275, or 978-544-2259 x2275. www.fchcc.org
SHINE: Serving the Health Insurance Needs of EveryoneFranklin County Home Care Corporation 330 Montague City Road, Suite 1Turners Falls, MA 01376-2530Tel: (413) 773-5555 or (978) 544-2259Toll Free: (800) 732-4636Fax: (413) 772-1084TTY TDD: (413) [email protected]
SHINE provides information and assistance through unbiased counseling and outreach on Medicare and other health insurance concerns. SHINE services are provided free of charge through volunteers. Every day, with the help of SHINE, elders are empowered to make informed health coverage decisions and resolve insurance problems. SHINE serves Franklin, Hampshire, and parts of Hampden and Worcester counties.
Shutesbury Council on Aging1 Cooleyville RoadPO Box 276Shutesbury, MA 01072Tel: (413) 259-3796Fax: (413) [email protected]/council_on_aging
The Shutesbury Council on Aging offers a Med-Ride program for Shutesbury seniors age 55 and older who are unable to drive or have no means of transportation. Medical/dental transportation is provided by volunteer drivers to appointments in Franklin and Hampshire counties. Shutesbury se-niors in need of transportation should call (413) 259-3796 and leave a message with their name, phone number, and date/time/place of appoint-ment. Requests require a minimum of two weeks advance notice.
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Silver Street Inn219 Silver StreetGreenfield, MA 01301Tel: (413) 774-7234Fax: (413) 773-8518
The Silver Street Inn offers a transitional living program for adults and a supportive, sober en-vironment for homeless, single adults. Residents must be able to participate in 15 hours of volun-teer or paid work by their sixth week here, must have income by their eighth week here and pay 30% of net income for program fee., and must be able to get along with others. Maximum stay is 24 months.
Simon Smikes House198 Chestnut Plain RoadWhately, MA 01093Tel: (413) 863-9781 Ext. 142
The Simon Smikes House offers two, one-bed-room units for income-eligible residents of What-ely who are elderly or disabled. The units include full kitchens and baths and laundry hooks ups. To apply for an apartment in the Simon Smikes House, you will need to fill out the Application for Smikes House. Please contact the Franklin County Regional Housing and Redevelopment Authority at (413) 863-9781 and request an ap-plication or stop by the office at 42 Canal Road in Turners Falls to pick one up.
Social Security Administration Gardner Office354 Main StreetGardner, MA 01440Toll Free: (800) 772-1213 (National)Toll Free: (877) 628-6580 (Local)TTY TDD: (978) 630-2112www.ssa.gov
Holyoke Office200 High Street, 2nd FloorHolyoke, MA 01040Tel: (413) 536-3649Toll Free: (800) 772-1213 (National)Toll Free: (800) 480-4989 (Local)TTY TDD: (413) 534-0901www.ssa.gov
North Adams Office96 Marshall StreetNorth Adams, MA 01247Toll Free: (800) 772-1213 (National)Toll Free: (877) 319-5709 (Local)www.ssa.gov
The Social Security Administration administers retirement benefits to covered workers; disabil-ity benefits to covered workers and their fami-lies; survivors benefits to the families of deceased workers; Medicare health insurance for those age 65 or older and the disabled; and Supplemental Security Income (SSI) benefits based on need for the aged, blind, and disabled.
Soldier On, Inc.421 North Main Street, Building 6Leeds, MA 01053Tel: (413) 582-3096 Toll Free: (866) 406-844924-Hour Hotline: (866) 406-8449Fax: (413) [email protected]
Soldier On has developed 305 units of emergen-cy, transitional, and permanent affordable hous-ing with support services for homeless or at-risk veterans in Western Massachusetts. They operate Supportive Services for Veteran Families pro-grams in Massachusetts. In five states, 180 units of limited equity cooperative housing are under
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development. Vet-to-vet outreach and peer sup-ports are core elements that help our veteran men and women regain stability. Their mission is to end homelessness among veterans by providing permanent, sustainable, safe, affordable housing with support services that veterans will own and operate. Soldier On seeks to provide an environ-ment of integrity, dignity, and hope.
South County Council on Aging67 North Main StreetSouth Deerfield, MA 01373Tel: (413) 665-2141
Council on Aging for the towns of Deerfield, Sunderland and Whately. See South County Senior Center.
South County Senior Center67 North Main StreetSouth Deerfield, MA 01373Tel: (413) 665-2141Fax: (413)[email protected]
South County Senior Center supports and assists senior citizens 55 years and older in the towns of Deerfield, Sunderland, and Whately through the presentation of services and activities in a safe and comfortable environment. Seniors from other towns are also welcome. The senior center offers many opportunities for recreation, socialization, education, fitness, nutrition, assistance, and re-ferrals. The center is open Monday, Wednesday, and Friday, from 9am to 2pm. The dining center offers a noon meal and welcomes those who are 60 years and above and spouses of any age for a donation. Call (665) 5063 two days in advance to sign up. Come in and discover a world of pos-sibilities.
Springfield Technical Community College (STCC) Dental Hygiene Clinic1 Armory SquareBuilding 20, Room 236PO Box 9000Springfield, MA 01102Tel: (413) 755-4900Fax: (413) [email protected]
The Dental Hygiene Clinic at STCC offers com-prehensive oral health care provided by students under the direct supervision of licensed dentists and dental hygienists.
Squakheag Village88 Main StreetNorthfield, MA 01360Tel: (413) 863-9781
Squakheag Village is owned and managed by Franklin County Regional Housing and Redevel-opment Authority. There are 20 apartments for elders age 60 or older or people with disabilities who meet state income and asset requirements. The office is handicap accessible. Enhanced community support services and case manage-ment is provided to maintain independent liv-ing at Squakheag Village and it is one of Franklin County Home Care Corporation’s rural support-ive housing sites.
St. Mary’s Church (formerly Loaves and Fishes)19 Congress StreetOrange, MA 01364Tel: (978) 544-2920www.stmaryorangema.org
St. Mary’s Church offers a free meal and a fun get together, sharing stories and current events.
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State Representative Stephen KulikState House Room 238Boston, MA 02133Tel: (617) [email protected]
Representative Kulik represents Franklin County towns: Ashfield, Buckland, Conway, Deerfield, Leverett, Montague, Shelburne, Shutesbury, Sun-derland, Whately. District office: 1 Sugarloaf St., South Deerfield, MA 01373; Tel: (413) 665-7200.
State Representative Paul MarkState House Room 472Boston, MA 02133Tel: (617) [email protected]
Representative Mark represents Franklin Coun-ty towns of Bernardston, Charlemont, Colrain, Greenfield, Hawley, Heath, Leyden, Monroe, Northfield, and Rowe. District offices: GCC Downtown Campus, 270 Main St., PO Box 1223, Greenfield, MA 01302; Tel: (413) 464-5635. Charlemont Town Hall; Tel: (413) 464-5635. Dalton Town Hall, PO Box 163, Dalton MA 01266; Tel: (413) 464-5635. Northfield Town Hall; Tel: (413) 464-5635.
State Representative Susannah Whipps LeeState House Room 437Boston, MA 02133Tel: (617) 722-2460 [email protected]
Representative Whipps Lee represents Athol, Belchertown (precinct A), Erving, Gill, New Sa-lem, Orange, Petersham, Phillipston, Royalston, Templeton, Warwick, and Wendell. There is no district office, but the district phone number is (978) 633-9545.
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State Senator Benjamin DowningState House Room 413FBoston, MA 02133Tel: (617) 722-1625Fax: (617) [email protected]
Senator Downing represents the 52 communi-ties of the Berkshire, Hampshire, Franklin, and Hampden District, the largest Senate district in the Commonwealth. District office: 7 North St., Suite 307, Pittsfield, MA 01201. Hours are Mon-day through Friday, 9am to 5pm. Call or walk-in. Tel: (413) 442-4008.
State Senator Anne GobiState House Room 513Boston, MA 02133Tel: (617) 722-1540Fax: (617) [email protected]
Senator Gobi represents Ashburnham, Athol, Ashby, Barre, Brimfield, Brookfield, Charlton, East Brookfield, Hardwick, Holland, Hub-bardston, Monson, New Braintree, North Brook-field, Oakham, Palmer, Paxton, Petersham, Phil-lipston, Rutland, Spencer, Sturbridge, Templeton, Wales, Warren, West Brookfield, Winchendon, and Ware. District office: Tatman House, 20 Common St., PO Box 258, Barre, MA 01005. Please use Boston phone number to reach district office.
State Senator Stan RosenbergState House Room 332Boston, MA 02133Tel: (617) 722-1532Fax: (617) [email protected]
Senator Rosenberg represents Northampton, Am-herst, Hadley, Hatfield, Pelham, and South Had-ley in Hampshire Couty, Franklin County towns of Bernardston, Colrain, Deerfield, Erving, Gill, Greenfield, Leverett, Leyden, Montague, New Salem, Northfield, Orange, Shutesbury, Sunder-land, Warwick, Wendell, and Whately and the Worcester county town of Royalston. District of-fice: 1 Prince Street, Northampton, MA 01060; Tel: (413) 584-1649; Fax: (413) 582-0113.
STAVROS Center for Independent Living, Inc.55 Federal StreetGreenfield, MA 01301Tel: (413) 774-3001www.stavros.org
Amherst Office210 Old Farm RoadAmherst, MA 01002Tel: (413) 256-0473 Toll Free: (800) 804-1899Fax: (413) 256-0190
STAVROS assists people with disabilities and elders. The Transition to Adulthood Program (TAP) is for 14- to 22-year-olds in high school. STAVROS offers information and referrals, peer counseling, advocacy, skills training, and periodic trainings on disability issues and will assist with obtaining assistive technology and procuring le-gal help. Home Sweet Home helps get ramps and loans equipment. STAVROS also offers commu-nity education and access consultation, personal care assistance, and Link-to-Life.
413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
STAVROS Center for Independent Living,Inc. – Home Sweet Home Program210 Old Farm RoadAmherst, MA 01002Tel: (413) 256-0473 Toll Free: (800) 804-1899Fax: (413) [email protected]
Home Sweet Home Program helps people learn what funding resources and collaborations with appropriate programs and services are available to make home modifications for accessibility most affordable.
Stobierski & Stobierski, Attorneys at Law377 Main StreetGreenfield MA 01301Tel: (413) 774-2867Toll Free: (877) 774-4110Fax: (413) 774-6551www.stobierski.com
Stobierski & Stobierski attorneys offer legal exper-tise in a wide variety of legal issues including medi-cal malpractice, wrongful death, product liability, sexual harassment, workers’ compensation, person-al injury, civil litigation, real estate, estate planning, sexual abuse, and criminal matters. Their attorneys are committed to obtaining the best result possible for their clients and are sensitive to clients’ needs.
Stoughton Place Apartments
Enhanced community support services and case management is provided to maintain indepen-dent living at Stoughton Place. It is one of Frank-lin County Home Care Corporation’s rural sup-portive housing sites. See also Franklin County Regional Housing and Re-development Authority.
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Stratton Manor Apartments
Enhanced community support services and case management is provided to maintain indepen-dent living at Stratton Manor. it is one of Frank-lin County Home Care Corporation’s rural sup-portive housing sites. See also Franklin County Regional Housing and Re-development Authority.
Suffield Oxygen Sales31 Main StreetChicopee, MA 01021Tel: (413) 594-2121Toll Free: (800) 462-5556Fax: (413) 594-2722
Suffield Oxygen Sales is a distributor of home medical equipment, including CPAP and BIPAP machines and supplies and a full line of oxygen equipment. Suffield Oxygen Sales is Medicare/Medicaid certified and serves Franklin County and the Athol area.
Sunderland Council on AgingTown Hall12 School StreetSunderland, MA 01375Tel: (413) 665-1442 www.townofsunderland.us
The Sunderland Council on Aging serves all se-niors in the community; they are actually a con-sortium with South Deerfield and Whately. The senior center, or South County Senior Center (formerly Frontier Senior Center) as it is known, is open Mondays, Wednesdays, and Fridays, 9am to 2pm, offering a noon meal, programs, and trips.See also South County Senior Center.
Sunrise Terrace Apartments See Montague Housing Authority.
Tapestry Health Services80 Sanderson StreetGreenfield, MA 01301Tel: (413) 773-8888 (HIV Client Services)Tel: (413) 773-5403 (Family Planning/Repro-ductive Health Services)www.tapestryhealth.org
Tapestry Health Services provides confidential family planning and reproductive health services on a sliding scale fee for uninsured and under-insured men and women in Western Massachu-setts. Services include routine gynecological care, birth control services, pregnancy testing and op-tions counseling, HIV testing and counseling, and testing and treatment of STIs and HIV case management. Call for hours of operation.
Town of Greenfield – Department of Planning & Development114 Main StreetGreenfield, Ma 01301Tel: (413) 772-15448Fax: (413)[email protected]
The Department of Planning and Development assists homeowners to bring their homes up to Federal/State/Town sanitary codes.
TRIAD160 Elm StreetGreenfield, MA 01301Tel: (413) 774-4726 www.fcso-ma.us/triad-74.html
Northampton Office1 Gleason PlazaNorthampton, MA 01060Tel: (413) 586-9225northwesternda.org/triad
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TRIAD is a community policing initiative be-tween seniors, law enforcement agencies, and ser-vice providers to increase safety through educa-tion and crime prevention. Its goals are to reduce criminal activity that target older Americans, al-leviate seniors’ fear of victimization, build confi-dence, and improve quality of life.
Tufts Network Health, One Care101 Station Landing Medford, MA 02155Tel: (888) 257-1985Fax: (781) 393-2690debra.giovannucci@network-health.orgwww.network-health.org
Network Health focuses on the care needs of low-income adults (ages 21 to 64) with disabilities and complex chronic illnesses in the community. Net-work Health provides primary care, care coordi-nation, behavioral health, and long-term services and supports for participants who are dually en-rolled in MassHealth and Medicare. Participants must be willing to see contracted doctors only.
Upper Pioneer Valley Veteran’s Services294 Main StreetGreenfield, MA 01301Tel: (413) 772-1571Fax: (413) [email protected]/Pages/GreenfieldMA _Veteran/index
They serve Franklin County and Plainfield veter-ans district, managing low-income veterans pro-gram, helping veterans and dependents file for VA help, record keeping for military discharges, and helping next of kin file for VA headstones, mark-ers, and burial benefits. Hours of operation are Monday through Friday from 8:30am to 5pm.
US Congressman James McGovernUnited States House of Representatives438 Cannon House Office BuildingWashington, DC 20515Phone: (202) 225-6101Fax: (202) 225-5759Mcgovern.house.gov
12 East Worcester Street, Suite 1Worcester, MA 01604Phone: (508) 831-7356Fax: (508) 754-0982
94 Pleasant StreetNorthampton, MA 01060Tel: (413) 341-8700Fax: (413) 584-1216
US Senator Ed Markey1550 Main Street, 4th FloorSpringfield, MA 01101Tel: (413) 785-4610www.markey.senate.gov
US Senator Elizabeth WarrenUnited States Senate317 Hart Senate Office BuildingWashington, DC 20510-2102Tel: (202) 224-4543Fax: (202) 228-2072www.warren.senate.gov
2400 JFK Federal Building 55 New Sudbury Street Boston, MA 02203Tel: (617) 565-3170
1550 Main Street, Suite 406Springfield, MA 01003Tel: (413) 788-2690
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USDA, Rural Development195 Russell Street, B7Hadley, MA 01035-9521Tel: (413) 585-1000 Ext. 4Fax: (855) 596-7672TTD TTY: (413) 253-4590www.rurdev.usda.gov
US Department of Agriculture (USDA) Rural Development offers a 504 Loan program that as-sists eligible, very low-income applicants who are owner/occupants of a modest, single family home in a rural area to make repairs to their dwellings. Loan funds are available to improve or modern-ize homes or remove health and safety hazards. The 504 Grant program is available to very low-income homeowners age 62 or older. The grant funds are used to remove health and safety haz-ards or make the dwelling more accessible to household members with disabilities. To obtain a grant, the applicant must lack the ability to repay a Section 504 Loan.
VA Central Western Massachusetts Healthcare System Veterans Administration 421 North Main StreetLeeds, MA 01053-9764 Tel: (413) 584-4040 Eligibility & Enrollment Center: (413) 582-3091www.centralwesternmass.va.gov/
VA Central Western Massachusetts Healthcare System provides primary, specialty, and men-tal health care, including psychiatric, substance abuse, and PTSD services to the veteran popula-tion in central and western Massachusetts. Care is provided at the Northampton VA Medical Center, which has 85 behavioral health beds, a 44-bed nursing home care unit, and a 16-bed substance abuse, compensated work therapy, and transitional residence located off-campus. The
healthcare system also oversees five community-based outpatient clinics in Fitchburg, Greenfield, Pittsfield, Springfield, and Worcester. Primary emphasis is placed on continuity of care from the medical center in Northampton to the commu-nity through outpatient treatment, vocational re-habilitation, and Home Based Primary Care. All veterans in the five central and western counties of Massachusetts (Worcester, Hampden, Hamp-shire, Franklin, and Berkshire) are encouraged to enroll for care with VA Central Western Massa-chusetts Healthcare System.
ValleyEyeRadio (formerly Valley Radio Reading Service)44 Hampden StreetSpringfield, MA 01103Tel: (413)[email protected]
ValleyEyeRadio, formerly Valley Radio Reading Service, is a non-profit radio broadcasting service for persons with visual, physical, and learning dis-abilities that affect their ability to read printed ma-terial. ValleyEyeRadio’s goal is to insure that per-sons with these challenges are able to stay informed, entertained, and connected to their community and families. Daily live and recorded broadcasts of area newspapers, grocery ads, obituaries, and other essential information and entertaining books are aired. ValleyEyeRadio is part of statewide, Talking Information Center, broadcasting additional, in-depth, regional and national news.
Valuing Our Children, Inc.217 Walnut StreetAthol, MA 01331Tel: (978) 249-8467 Fax: (978) 249-8228
Valuing Our Children (VOC) provides strength-
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based, family support and activities to all North Quabbin families. Through parenting educa-tion, support groups, and play groups, families build social connections, knowledge of child de-velopment, and information about community resources. Families can also receive individual family support through home visiting services. All VOC programs are available to families at no cost. Free child care and transportation to their programs are available upon request.
Veteran’s Service Officer North Quabbin Office584 Main StreetAthol, MA 01331Tel: (978) 249-6935Fax: (978) 575-0269
Veteran’s Service Officer serves the towns of Athol, Baldwinville, East Templeton, Otter River, Phil-lipston, Petersham, Royalston, and Templeton.
Victory Home Healthcare, Inc.850 High Street, 3rd FloorHolyoke, MA 01040Tel: (413) 315-3593Fax: (413) 315-3088www.victoryhomehealthcareinc.com
Greenfield Office277 Main Street, Suite 201AGreenfield, MA 01301Tel: (413) 325-8447On-Call: (413) 504-8124
Victory Home Healthcare provides a variety of ser-vices including personal care, homemaking, and RN and medical social work. Staff can work with individuals for as little as one hour per day and up to 24 hours per day. The agency provides 24/7 ser-vices within major cities in Hampden and Hamp-shire counties in Western Massachusetts area.
VNA & Hospice of Cooley Dickinson168 Industrial DriveNorthampton, MA 01060Tel: (413) 584-1060www.vnaandhospice.org/vna/vna-home.aspx
VNA & Hospice (VNAH) of Cooley Dickinson provides home health care to patients and their family. VNAH develops care plans and offers services to help keep patients independent and provide hospice services in-home and in local nursing facilities. Their highly qualified nurses, therapists, social workers, and home health aides strive to teach patients and family members how to care for themselves to the best of their ability. They offer home health care, hospice care, pallia-tive care, and community programs. Professional staff work closely with physicians to provide ap-propriate care at home.
VNA Care Network & Hospice120 Thomas StreetWorcester, MA 01608Tel: (508) 756-7176www.vnacarenetwork.org
VNA Care Network & Hospice offers home health care, hospice, and wellness services. Towns
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specific to Franklin County Home Care Corpora-tion’s service area are Petersham and Phillipston.
Warwick Council on AgingTown Hall 12 Athol RoadWarwick, MA 01378Tel: 978-544-8304 (Town Hall)www.warwickma.org/index.html
The Council on Aging offers information and support on aging issues in the town of Warwick.
Warwick Luncheon ClubTown Hall12 Athol RoadWarwick, MA 01378Tel: (978) 544-2630
A noon meal is served every Tuesday for a vol-untary donation. Call (978) 544-2630 to make reservations by 9am the day before. This site is handicap accessible.
Weatherization ProgramCommunity Action of the Franklin, Hampshire, and North Quabbin Regions393 Main Street Greenfield, MA 01301Tel: (413) 475-1570Fax: (413) [email protected] Orange Office167 South Main StreetOrange, MA 01364Tel: (978) 544-5423
The Weatherization Program of Community Ac-tion of Franklin, Hampshire, and North Quab-bin Regions has funds available to weatherize and
A SERVICE FOR THE BLIND AND PRINT IMPAIRED
TURNING PRINT INTO SOUND
Our Programming Springfield Republican Wall Street Journal Daily Hampshire Gazette New York Times Greenfield Recorder USA Today Valley Advocate National Magazines Boston Globe Talking Books
and much more
VALLEY RADIO READING SERVICE (VRRS) broadcasts news information 24/7 to inspire, motivate
and empower the print impaired community. Keeping our listeners connected to their community and the world. Please contact us at (413) 747-7337 for more information on obtaining a special VRRS radio to listen to our service.
make homes more energy efficient and is avail-able to eligible renters and homeowners. Contact Community Action to be put on a waiting list. Eligibility is based on fuel assistance income cer-tification, which is at or below 60% of the state median income. This agency is handicap acces-sible. Additional language assistance is available in Spanish and Russian.
Weldon Apartments54 High StreetGreenfield, MA 01301Tel: (413) 772-6543
Weldon Apartments offers housing for elders and persons with disabilities; the building is located in Greenfield, Section 8, and designated for elders.
Wells Street Shelter60 Wells StreetGreenfield, MA 01301Tel: (413) 772-0499 Fax: (413) 772-8716
Wells Street Shelter is a short-term, overnight, emergency shelter that operates year-round and provides a first point of access for homeless indi-viduals (18 years and older) seeking ServiceNet’s shelter and housing services. Wells Street Shelter provides shelter, meals, an address, phone, in-formation and referrals, staff advocacy, and such on-site services as youth outreach, relapse preven-tion, and interim mental health counseling.
Wendell Council on AgingTown HallPO Box 41Wendell, MA 01379Tel: (978) 544-3395 www.wendellmass.us
The Wendell Council on Aging offers monthly health screenings (blood pressure and Body Mass Index), foot care, annual flu shot clinics, and an-nual cholesterol and diabetes screenings.
Wendell Senior CenterPO Box 41Wendell, MA 01379Tel: (978) 544-3395www.wendellmass.usSee Wendell Council on Aging.
West County Food Pantry51 Maple Street (Basement of Cowell’s Gym)Shelburne Falls, MA 01370Tel: (413) 773-5029 Ext. 2
The West County Food Pantry is a program of Community Action of Franklin, Hampshire, and North Quabbin Regions and is supported by generous grants from the Towns of Shelburne, Buckland, and Colrain through the Community Development Block Grant Program and from TransCanada Corp. Low-income residents of Ashfield, Buckland, Charlemont, Colrain, Con-way, Hawley, Heath, Monroe Bridge, Plainfield, Rowe, and Shelburne are eligible. Individuals/families who have qualified for SNAP (Food Stamps), Fuel Assistance, TANF (Temporary As-sistance for Needy Families), and Free or Reduced Meals Programs at the school your children at-tend are eligible for services at the West County Food Pantry. On-street parking is available, and an elevator is available to take you to the pantry level.
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413.773.5555 978.544.2259 [email protected] www.fchcc.org
Specialized help for your very specific needs.
The Information & Caregiver Resource Center at Franklin
County Home Care
Western Mass Recovery Learning CommunityGreenfield Center74 Federal StreetGreenfield, MA 01301Tel: (413) 772-0715Toll Free: (866) 641-2853www.westernmassrlc.org The Western Mass Recovery Learning Communi-ty (RLC) creates conditions that support healing and growth for individuals and the community as a whole through learning opportunities, advo-cacy, peer-to-peer support, and the development and regional and national networks. RLC serves Berkshire, Franklin, Hampden, and Hampshire counties.
Whately Council on AgingTown Hall218 Chestnut Plain RoadWhately, MA 01093Tel: (413) 665-4400 www.whately.org/council-on-aging-senior-center
The Council on Aging offers information and support on aging issues in Whately.
White House Greetings OfficeThe White House1600 Pennsylvania AvenueWashington, DC 20500Fax: (202) 456-2461 (faster service if faxed)
The White House will send greeting cards signed by the President of the United States to com-memorate special events, accomplishments, or milestones free of charge. Recipient must be a U.S. citizen. Anniversary greetings are available for 50th, 60th, 70th, or later wedding anniver-sary; and birthday greetings to people turning age 80 or older or U.S. veterans turning 70 or older.
Retirement greetings are available after at least 30 years on the same job. Other greetings include: Eagle Scout Award, Girl Scout Gold Award, and Bar/Bat Mitzvah or equivalent religious occasion. REQUIRED INFORMATION: Please include the following in your request: name and home address of honoree(s); form of address (Mr., Ms., Mrs., Dr., Miss, etc.); exact date of occasion (month, day, year); age (birthdays) or number of years of marriage; your (the requestor’s) name and daytime phone number; any specific mailing instructions if other than to honoree’s address. NOTE: Requests will take eight to 12 weeks or longer to process. Greetings are not sent after the event date.
Winslow ApartmentsSee Franklin County Regional Housing and Rede-velopment Authority.
Winslow Wentworth House60 J StreetTurners Falls, MA 01376Tel: (413) 773-5555 or (978) 544-2259 Fax: (413) 772-1084TTY TDD: (413) [email protected]
The Winslow Wentworth House offers congre-gate housing located within walking distance of stores, post office, library, senior center, banks, and a park in Turners Falls. The house contains seventeen apartments with a private bedroom and kitchenette and a semi-private half bathroom that is shared with another resident. There are two barrier-free apartments and one two-bedroom unit. A meal is offered seven days a week. The main kitchen, dining, and living areas, as well as a tub and shower room on each floor, are also shared. There is a laundry room with coin oper-ated washer and dryer for resident use. A coordi-
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nator arranges services and activities.
Wood’s Ambulance, Inc.457 Main StreetGardner, MA 01440Tel: (978) 632-6352Fax: (978) 630-2714www.woodsambulance.com
Wood’s Ambulance, Inc., has been serving the people of Central MA from Gardner, MA, for six consecutive decades. Three generations of their family are involved in the ownership and opera-tions that began in 1954. Wood’s provides state-of-the-art caring and professional Urgent and Emergent Support Care, Stabilization, Treatment and Medical Transportation every day of the year.
Worcester County Bar Association370 Main StreetWorcester, MA 01608-2413Tel: (508) [email protected]
The Worcester County Bar Association is a vol-untary association and maintains the honor of the profession, to promote the administration of justice, to advance the science of jurisprudence, to promote legal education and to foster and en-courage cooperation and good fellowship among the members of the bar. Among their commu-nity programs are the Lawyer Referral Service, Reduced Fee Program, and Dial-A-Lawyer Pro-gram.
YMCA - Athol545 Main StreetAthol, MA 01331Tel: (978) 249-3305
The Athol area YMCA offers those over 65 years
of age a discount in membership. There may be financial aid to those in financial difficulty. They also offer special Senior Fitness classes.
YMCA in Greenfield451 Main StreetGreenfield, MA 01301Tel: (413) 773-3646Fax: (413) 774-4312www.ymcaingreenfield.org
Membership represents an investment in the local mission of the Y as they seek to serve both mem-bers and community by enhancing the quality of life in Franklin County. A YMCA membership is a commitment to youth development, healthy living and social responsibility. Business hours are Monday through Thursday from 5am to 9:30pm, Friday from 5am to 9pm, Saturday from 7am to 6pm, and Sunday from 8am to 6pm.
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Don’t know who to call?
That would be us.
Helping elders, caregivers and persons with disabilities live better lives since 1974.
(413) 773-5555 (978) 544-2259 [email protected]
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AARP Tax-Aide Adult Family Care ProgramAging Services Access Point (ASAP)Alzheimer’s AssociationAmerican Cancer SocietyAmerican Red CrossAmherst Survival CenterApplewood Home for EldersArbors Assisted Living in GreenfieldArcadia New England (Second Solutions)Area Agency on AgingAshfield Council on AgingAshfield HouseAthol Council on Aging Athol Golden Age ClubAthol HospitalAthol Housing AuthorityAthol Senior CenterBarton’s Angels Home Health CareBaystate Franklin Medical CenterBaystate Home Infusion & Respiratory ServicesBaystate Wing HospitalBeacon House for MenBeacon House for WomenBenefits Counseling ProgramBernardston Council on AgingBernardston Senior CenterBetter Breathers Support GroupBetter Business Bureau of Central New England, Inc.Blue Cross/Blue Shield of Massachusetts
Brattleboro RetreatBright Spot Therapy DogsBrown Bag Program: Food for EldersBuckland Council on AgingBuckley HealthCare CenterCare TransitionsCaretendersCatholic Charities Worcester CountyCatholic Charities Worcester County – Senior Employment Program Center for Extended Care at AmherstCenter for Language, Speech, and HearingCenter for Public RepresentationCenter for Self Reliance Food PantryCenter for Women & CommunityCerebral Palsy of Massachusetts, Inc.Charlemont Council on AgingCharlemont Luncheon Club & Senior CenterCharlene Manor Extended Care FacilityCHD Outpatient Behavioral HealthCitizen Information ServiceClarke Schools for Hearing and SpeechClinical & Support OptionsCollective Home Care, Inc.Colonial Acres ApartmentsColrain Council on AgingCommission on the Status of Grandparents Raising GrandchildrenCommonwealth Care Alliance, One CareCommonwealth Care Alliance, Senior Care Options
Directory Index1 1
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Commonwealth Registry of Nurses, Inc.Community Action of the Franklin, Hampshire, and North Quabbin Regions Community Health Center of Franklin County, Inc.Community Legal Aid ServicesComprehensive Home CareConsumer Protection Conway Council on AgingCooley Dickinson HospitalCo-op PowerCrisis Services of Franklin CountyCrocker & Cutlery ApartmentsDementia Caregiver’s Support GroupDepartment of Conservation & Recreation Universal Access ProgramDepartment of Public Health – Bureau of Health Care Safety & QualityDepartment of Public UtilitiesDial-a-LawyerDisability Law CenterDivision of Fisheries & WildlifeEaster Seals Massachusetts Elaine Center at HadleyElder Protective ServicesElite Home Health Agency, Inc.Elm Circle ApartmentsElm Terrace ApartmentsErving Council on AgingErving Senior CenterEverSource – Western Mass ElectricExecutive Office of Elder AffairsExercise is Medicine
EyeCare AmericaFallon Community Health PlanFallon Total Care, One CareFamily Caregiver Support ProgramFarmer’s Market Coupon ProgramFarren Care CenterFood Bank of Western MassachusettsFranklin Area Survival CenterFranklin County Bar AssociationFranklin County Chamber of CommerceFranklin County Community Meals Program, Inc.Franklin County Home Care Corporation Franklin County Regional Housing and Redevelopment AuthorityFranklin County Registry of DeedsFranklin Hampshire Career CenterFranklin/Hampshire United ARC Franklin Regional Council of Governments Franklin Regional Transit AuthorityFuel Assistance – North Quabbin – New England Farm Workers CouncilFuel Assistance Program Gardner Visiting Nurse Association (GVNA) Healthcare, Inc.Gardner/Athol Area Mental Health Association TransitGill/Montague Council on AgingGill/Montague Senior CenterJohn R. Gobel, Attorney at LawGood Neighbor Energy FundGood Neighbors Food Pantry – Charlemont WendellGovernor of Massachusetts Office
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Grandparents Raising Grandchildren SupportGreater Athol Area Advocate for Families with Special NeedsGreenfield Acres ApartmentsGreenfield Adult Day Health CenterGreenfield Community CollegeGreenfield Council on AgingGreenfield Family InnGreenfield Gardens ApartmentsGreenfield Housing AuthorityGreenfield Senior CenterHawley Council on AgingHealth Alliance Home Health & HospiceHealth New EnglandHealthy Living ProgramHeath Council on AgingHeath Luncheon ClubHeating System ProgramA Helping HandHeywood HospitalHighland School ApartmentsHighland Village ApartmentsThe Highlands Adult Day Health Hillcrest HomesHilltown Churches Food PantryHIV/AIDS BureauHome Care ProgramHomeowner Options for Massachusetts Elders, Inc.Hospice & Palliative Care Federation of MassachusettsHospice of Franklin CountyHospice of the Fisher Home
Housing Services ProgramHudson Seating & MobilityINDEXInformation & Caregiver Resource Center Interim HealthCareInternal Revenue Service International Health SolutionsKeith ApartmentsKing James CourtLaBelle’s Rest HomeLakeside ApartmentsLegal Advocacy & Resource Center Leverett Council on AgingLeverett Luncheon ClubLeyden Council on AgingLeyden Woods ApartmentsLifelineLifeline Systems CompanyLincareLiteracy ProjectLivantaLong-Term Care Ombudsman ProgramLong-Term Care ScreeningLouis & ClarkLoving Care AgencyMacIntosh Court ApartmentsMass Home CareMassachusetts Association for the Blind Community ServicesMassachusetts Association of Older Americans Massachusetts Bar Association Lawyer Referral Service
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Massachusetts Commission Against DiscriminationMassachusetts Commission for the BlindMassachusetts Commission for the Deaf and Hard of HearingMassachusetts Dental SocietyMassachusetts Department of Developmental ServicesMassachusetts Department of Mental Health Massachusetts Department of Public Health Massachusetts Department of Transitional AssistanceMassachusetts Division of InsuranceMassachusetts Electric Company – National GridMassachusetts Fair Housing CenterMassachusetts Rehabilitation CommissionMassachusetts Senior Action CouncilMassachusetts Senior Care AssociationMassachusetts Substance Abuse Information and Education HelplineMassHealth Enrollment Center MassHousingMass SaveMeals on WheelsMedCare Emergency HealthThe Mediation & Training CollaborativeMedical Resource Home Health Corporation Medicare Medicare Advocacy Project Memory Disorders Program Miles Hotel Mill House, Ltd. ApartmentsMoltenbrey Apartments
Money Management ProgramMontachusett Opportunity Council, Inc. Montachusett Regional Transit AuthorityMontague Catholic Social MinistriesMontague Housing AuthorityMorgan Allen HouseMorton Meadows Apartments Mount Wachusett Community CollegeMy Guardian Angel – Personal Response SystemsNational Academy of Elder Law Attorneys, Inc.National Alliance for the Mentally Ill of Western MassachusettsNational Education for Assistance DogServicesNational Federation of the BlindNaviCare, Senior Care OptionsNeuro-Psychology AssociatesNew England Health Center LLCNew England Learning Center for Women in TransitionNew Salem Council on AgingNew Salem Luncheon ClubNon-Emergency Police & Fire by TownNorth Quabbin Adult Day Health CenterNorth Quabbin Chamber of CommerceNorth Quabbin Community CoalitionNorthfield Council on AgingNorthfield Senior CenterNorthwestern District AttorneyNorthwestern District Attorney’s Office Victim AssistanceO’Connell Care at Home
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Oak Courts Apartments Office of the Massachusetts Attorney General Options CounselingOrange Council on AgingOrange Housing AuthorityOrange Senior CenterOverlook Care at HomePark Villa ApartmentsPastoral Counseling CenterPequoig House ApartmentsPerkins LibraryPersonal Care Attendant ProgramPetersham Council on AgingPetersham Luncheon ClubPharmacy Outreach ProgramPhillipston Council on AgingPhillipston Luncheon ClubPine Crest ApartmentsPioneer CleanersPioneer Valley Parkinson’s Disease Support GroupPioneer Valley Planning CommissionPoet’s Seat Health Care CenterPower Town ApartmentsProject BreadProvidence Behavioral Health HospitalPsychological Services CenterQuabbin Valley HealthcareRailroad Retirement BoardRedbrook Village LLCRegistry of Motor VehiclesRetired & Senior Volunteer Program of Hampshire and Franklin Counties
Rides for HealthRowe Council on AgingRoyalston Council on AgingRoyalston Luncheon ClubRural Community Assistance PartnershipSalvation Army of AtholSalvation Army of GreenfieldSenior Dining Centers & Luncheon ClubsSenior Whole Health, Senior Care OptionsShelburne Council on AgingShelburne Housing AuthorityShelburne Senior CenterSHINE: Serving the Health Insurance Needs of Everyone Shutesbury Council on AgingSilver Street InnSimon Smikes HouseSocial Security AdministrationSoldier On, Inc. South County Council on AgingSouth County Senior CenterSpringfield Technical Community College Dental Hygiene ClinicSquakeag VillageSt. Mary’s ChurchState Representative Stephen Kulik State Representative Paul MarkState Representative Susannah Whipps LeeState Senator Benjamin DowningState Senator Anne GobiState Senator Stan RosenbergSTAVROS Center for Independent Living, Inc.
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STAVROS Center for Independent Living, Inc. – Home Sweet Home ProgramStobierski & Stobierski, Attorneys at LawStoughton Place ApartmentsStratton Manor ApartmentsSuffield Oxygen SalesSunderland Council on AgingSunrise Terrace ApartmentsTapestry Health ServicesTown of Greenfield – Department of Planning & DevelopmentTRIADTufts Network Health, One CareUpper Pioneer Valley Veteran’s ServicesUS Congressman James McGovernUS Senator Ed MarkeyUS Senator Elizabeth WarrenUSDA, Rural DevelopmentVA Central Western Massachusetts Healthcare SystemValleyEyeRadioValuing Our Children, Inc.Veteran’s Service Officer – North QuabbinVictory Home Healthcare, Inc.VNA & Hospice of Cooley DickinsonVNA Care Network & HospiceWarwick Council on AgingWarwick Luncheon ClubWeatherization Program Weldon ApartmentsWells Street ShelterWendell Council on AgingWendell Senior Center
West County Food PantryWestern Mass Recovery Learning Community
Whately Council on AgingWhite House Greetings OfficeWinslow ApartmentsWinslow Wentworth HouseWood’s Ambulance, Inc.Worcester County Bar AssociationYMCA – AtholYMCA in Greenfield
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Non-Emergency Police & Fire by TownAshfield (01330)Police 625-8200Fire 628-4441 Ext 2www.ashfield.org
Athol (01331)Police 978-249-3232978-249-8275www.athol-ma.gov
Bernardston (01337) Police 648-9208/625-8200Fire 648-9757www.townofbernardston.org
Buckland (01338)Police 625-8200 Fire 625-2302www.town.buckland.ma.us
Charlemont (01339) Police 339-4335/625-8200Fire 339-4335www.charlemont-ma.us
Colrain (01340) Police 369-4677/625-8200Fire 625-8200www.colrainma.com
Conway (01341) Police 369-4235 Fire 369-4755/369-4087/625-8200www.townofconway.com
Deerfield (01342/01373)Police 665-2606 Fire 665-2313/625-8200www.deerfieldma.us
Erving (01344)Police 423-3310/625-8200Fire 422-2800 Ext 118/625-8200www.erving-ma.org
Gill (01354)Police 625-8200 Fire 863-8955www.gillma.org
Greenfield (01301)Police 773-5411Fire 774-4323www.townofgreenfield.org
Hawley (01339)Police 339-5546/625-8200Fire 339-4267/625-8200www.townofhawley.com
Heath (01346)Police 337-4934/625-8200Fire 625-8200www.townofheath.org
Leverett (01054) Police 548-4994 Fire 548-9225/625-8200www.leverett.ma.us
Leyden (01337) Police 772-2369/625-8200Fire 773-7673/625-8200www.townofleyden.com
Monroe (01350) Police 625-8200 Fire 625-8200
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Montague Center (01351)Police 863-8911Fire 367-2757www.montaguecenterfire.org
New Salem (01355)Police 978-544-2141 Fire 978-544-3345 www.newsalemfire.org
Northfield (01360)Police VM 498-5118/625-8200Fire 498-5100www.northfield.ma.us
Orange (01364)Police 978-544-2129/625-0032 Fire 978-544-3145 (Station 1)Fire 978-575-0411 (Station 2)www.townoforange.org
Petersham (01366) Police 978-724-3330 Fire 978-724-3232/978-724-3371www.townofpetersham.org
Phillipston (01331)Police 978-249-3560 Fire 978-249-6302www.phillipston-ma.gov
Rowe (01367) Police 339-5546 Fire 339-4001/625-8200www.rowe-ma.gov
Royalston (01368) Police 978-249-5838 Fire 978-249-8138www.royalston-ma.gov
Shelburne (01370) Police 625-8200/625-0300 Fire 625-8200/625-6392www.townofshelburne.com
Shutesbury (01072) Police 259-1279 Fire 259-1211 or 259-1286 www.shutesbury.org
Sunderland (01375) Police 665-7036 Fire 665-2465www.townofsunderland.us
Turners Falls (01376)Police 863-8911 Fire 863-9023www.turnersfallsfire.org
Warwick (01378) Police 978-544-2244 Fire 978-544-8052www.warwickma.org
Wendell (01379) Police 978-544-7448 Fire 978-544-3500www.wendellma.us
Whately (01093) Police 665-0430/625-8200 Fire 625-8200www.whately.org
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OXYGEN • CPAP • NEBULIZERS • TPN • ENTERAL TUBE FEEDING • PAIN MANAGEMENT • INFUSION SERVICES
baystatehealth.org/bhirs
Springfield | 413-794-4663Greenfield | 413-773-2378
Ware | 413-967-2855
Your source for home medical equipment & supplies
Seat Lift Chairs
Wheelchairs - Standard, Lightweight & Bariatric
Compression Stockings
Deluxe Folding Rollators
Bathroom Safety Therapeutic Cushions Low Air Loss Mattresses
1207069_BHIRS-SilverlineAd-B.indd 1 7/27/12 10:14 AM
baystatehealth.org/rehab
The Franklin Regional Transit Authority has been providing a variety of public
transportation services to elders ince 1978.
We serve 41 communities throughout Franklin, Hampden, Hampshire and Worcester counties.
For more information, call:Franklin Regional Transit Authority413.774.2262 (Voice/TTY)
Services include:
• MassHealth transportation to medical appointments for people deemed eligible by MassHealth.
• Demand Response transportation for elders age 60+ to local appointments.
• MedRide provides medical transportation to ambulatory elders (age 60+) for medical appointments outside Franklin County.
• Half-off fare on our fixed routes if age 60+.
800-382-7305 Visit us on the web at gvnahealthcare.org
Homecare • Hospice
Adult Day Health Services • Private Duty Services
Home Assisted LivingTM • Healthy Families
Seasoned providers of expert medical care combined with emotional and spiritual support
for those coping with advanced or life-limiting illness.
Your local, community-based hospice serving the greater Franklin County area.
The Center offers: With easy access to:
• Physical Therapy• Speech Therapy• Occupational Therapy• Respiratory Therapy• Stroke Rehabiliation• Wound Care• Post-surgical Care
• Laboratory and Radiology services• Specialists in Cardiology, Orthopedics, Surgery and Oncology
For more information call 978-249-3511 or visit www.atholhospital.org
The Center for Skilled Nursing and Rehabilitation
at Athol Hospital Comprehensive post-acute care for Medicare patients,
with convenient access to hospital services
HWD022_SkilledNurseAd_Square.indd 1 11/18/14 9:47 AM