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Response to the State of Nevada for Copiers, Printers and Related Devices from Hewlett-Packard Company Part II – Cost Proposal Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304-1185 www.hp.com August 20, 2014 @ 2:00 PM PDT RFP: 3091

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Page 1: Response to the State of Nevada for Copiers, Printers and Related … · 2015-06-29 · RFP Title: WSCA-NASPO Copiers, Printers and Related Devices RFP: 3091 Vendor Name: Hewlett-Packard

Response to the State of Nevada for Copiers, Printers and Related Devices from Hewlett-Packard Company

Part II – Cost Proposal

Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304-1185 www.hp.com

August 20, 2014 @ 2:00 PM PDT RFP: 3091

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HP Response to the State of Nevada August 20, 2014

Important Notice If HP's proposal is submitted in both electronic and hard copy formats and the contents differ, only the hard copy will constitute the valid HP proposal. If no hard copy is submitted and if the content differs between the PDF version and any other electronic format, only the PDF version will constitute the valid HP proposal.

© Copyright 2014 Hewlett-Packard Development Company, L.P.

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HP Response to the State of Nevada August 20, 2014

Tab I - Title Page

Part II – Cost Proposal RFP Title: WSCA-NASPO

Copiers, Printers and Related Devices

RFP: 3091 Vendor Name: Hewlett-Packard Company Address: 3000 Hanover Street

Palo Alto, CA 94304-1185 Proposal Opening Date:

August 20, 2014

Proposal Opening Time:

2:00 PM CT

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HP Response to the State of Nevada August 20, 2014

Table of Contents Tab I - Title Page ........................................................................................................... 3

Tab II: Cost Proposal...................................................................................................... 5 Attachment I - Group A .......................................................................................... 6 Attachment I - Group C .........................................................................................15 Attachment I – Group D ........................................................................................21 Attachment I – Group E ........................................................................................28 5. COST/PRICING REQUIREMENTS .........................................................32 6. FINANCIAL ............................................................................................40

Tab III: Attachment J – Cost Proposal Certification of Compliance with Terms and Conditions of RFP .........................................................................................................42

Attachment J ............................................................................................................47

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HP Response to the State of Nevada August 20, 2014

Tab II: Cost Proposal Vendor’s response for the cost proposal must be included in this tab.

Response: HP is returning cost spreadsheets for groups A, C, D, and E.

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Attachment I - Group A

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Attachment I - Group C

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Attachment I – Group D

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Attachment I – Group E

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HP Response to the State of Nevada August 20, 2014

5. COST/PRICING REQUIREMENTS 5.1 COST/PRICING FORMAT 5.1.1 Pricing for each proposed group must be provided as requested in Attachment I. Response: HP has read and responded as requested. 5.1.2 The Configuration Cost tab identifies common device configurations that will be used for Cost evaluation purposes only. Pricing provided in this tab will be compared with prices offered on other tabs to ensure consistency of Costs for the contract.

Response: HP has read and responded as requested. 5.2 DEVICE SUBMISSIONS

Each Vendor may submit one (1) or more models per segment within this RFP. The Vendors are cautioned to select the best device within their product offering in terms of cost, technological capabilities and service that meets or exceeds the requirements within this RFP. If selected, the Awarded Vendors will have the ability to add additional devices within awarded groups, which also meet or exceed the requirements at the same or better discount from MSRP for that particular group or segment.

Response: HP has read and responded as requested. 5.3 DELIVERY

5.3.1 Pricing must include all inside delivery, installation, connecting to existing network, initial training and removal of all waste material.

Response: HP has read and responded as requested for applicable Groups. 5.3.2 Network installation shall include configuration of the copier for the proper network protocols; and installation of the appropriate print drivers on up to five (5) computers per unit ordered.

Response: HP has read and responded as requested for applicable Groups. 5.3.3 Awarded Vendors may charge for excessive installation requirements including rigging, excessive access alterations and access to non-ground floors via stairs. Any such excessive installation charges must be quoted to the Customer prior to the signature of any lease, rental or purchase agreement and the resulting charge may not exceed this quote; but shall be based on the actual expenditures by the Awarded Vendor or Dealer.

Response: HP has read and responded as requested.

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HP Response to the State of Nevada August 20, 2014

5.4 LEASING PROGRAMS

5.4.1 All lease factor quotes must be quoted as a decimal multiplying factor in such a manner that the purchase price may be multiplied by the lease factor to arrive at the resulting monthly payment including any taxes that are the responsibility of the Awarded Vendors. Awarded Vendors may update all lease rates on a quarterly basis for changes in the financial markets. In order for the Awarded Vendor to alter the bid lease rates, all lease rates must be indexed against the US Daily Treasury Yield Curve Rates. An Awarded Vendor shall update its dedicated contract website to reflect this change. Yield Curve Rates with a fixed margin as of the last publishing date of each Calendar Quarter (as published at http://www.ustreas.gov/offices/domestic-finance/debt-management/interest-rate/yield.shtml ). The Lead State Contract Administrator and the Participating State Contract Administrator must be notified of such changes 30 days prior to the inception of any rate changes. The Vendor must, within their RFP response, describe:

Response: HP Financial Services has read and complied. All lease rate factors offered contain any necessary charges for personal property taxes. Should a Customer be tax exempt for sales and usage tax upon receipt of the Customer’s approved Sales and Usage Tax Exemption certificate those charges will be removed however customer’s that are applicable to sales and usage taxes will have those taxes added into their lease contracts unless prevailing state laws prohibit. HP Financial Services understands that lease rate factors may be updated on a calendar quarter basis and that all bid lease rates must be indexed to US Daily Treasury Yield Curves. The lease State Contract Administrator and the Participating State Contract Administrator will be notified each quarter of any updates to the lease rates factors for that calendar quarter as requested. 5.4.1.1 The margin from the Daily Treasury Yield Curve Rates; Response: HP Financial Services proposes to use the two year treasury daily rate published on the Federal Reserve website (reflected above). Rates will be fixed on a quarterly basis and each subsequent quarter will be adjusted based on the changes in the 2 year treasury yield. 5.4.1.2 The methodology for arriving at the lease rates from the margined rated; and

Response: On the annual anniversary date of the contract, base lease rates will be reset predicated upon current market conditions and remarketing value of the equipment. Once the customer has signed for delivery and acceptance, payments will remain level for the executed schedule throughout the lease term. 5.4.1.3 The methodology for determining the base rate for non-published leasing and rental terms (i.e. 48 months).

Response: HP Financial Services is currently not offering any non-published rates and or rental terms. No rental agreements are being offered at this time.

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HP Response to the State of Nevada August 20, 2014

5.4.2 Leasing, Rentals and Short-Term Rentals

Awarded Vendors shall may* offer, according to each Participating Addendum, a minimum of the following financial vehicles, as defined within the resulting Contract at the following terms:

Financial Vehicle Standard Terms Offered Fair Market Value Lease Operational Lease Non-Cancelable Rental Capital Lease

36, 48, 60 Months

Cancelable Rental 24, 36 Months Short Term Rental Up to 18 months

Response: Hewlett-Packard Financial Services is responding with a direct lease option for the fair market value and capital lease for 24, 36, 48 and 60 months only. HP is also offering a Tax Exempt Installment Sale for the same terms. HP Financial Services respectfully takes exception to the operational lease offer (although on a one off basis an entity may contact HP Financial Services regarding a potential lease for this option). The Non-Cancelable Rental, Cancelable Rental and Short Term Rental Options are not available through HP Financial Services and we respectfully take exception to these options at this time. Note: “shall” was changed to “may” by the customer in Amendment 2 issued July 31, 2014. 5.4.2.1 Awarded Vendors must offer coterminous lease and rental terms between the lowest and the highest terms defined above. Response: HP Financial Services has read and understands. Co-terminus lease options will be made available on the FMV and Capital lease options we are proposing and given to entities upon request. 5.4.2.2 Short-Term Rentals of devices may be put in place for a term not to exceed 18 months. Extensions may be granted by the Participating State Contract Administrator for periods up to six months and must be requested in writing 30 days prior to expiration. Response: HP Financial Services respectfully declines to answer as no rental programs are being proposed by our organization. 5.4.2.3 Leases may be bought out and devices returned to the owning lessor, although fair market value, operational, non-cancelable rentals and capital leases will be subject to a termination charge. The termination charge may not exceed the balance of lease payments and may plus an amount not to exceed more than four (4) month service and supply base or 25% of the remaining term, whichever is less.

Response: HP Financial Services understands that the lease options we are proposing (fair market value and capital leases) are allowed a termination charge and may not exceed the balance of lease payments reflected. Note: “fair market value” was added by WSCA-NASPO in Addendum 1 – 071714.

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HP Response to the State of Nevada August 20, 2014

5.4.2.4 All Cancelable rentals may be canceled upon 30 days written notice to the Awarded Vendors at any point during the lease or rental term. The Awarded Vendors may assess a penalty of no more than four (4) monthly lease/rental payments that are not to include service or supply base commitments for the cancelation of a cancelable rental. Such cancelation will be subject to review and approval by the Participating State Contract Administrator.

Response: HP Financial Services respectfully declines to answer as no rental programs are being proposed by our organization. 5.4.2.5 Cost-per-Copy programs may be allowed at Customers request. Cost-per-Copy is not required to be offered by Awarded Vendors and will not be evaluated in Vendor’s response.

Response: HP has read and acknowledges A. Pricing methodology must be disclosed to Customer and must define included services, supplies, maintenance, device and software into one cost per impression.

Response: HP has read and responded as requested. B. Scans on multifunctional devices, digital duplicators, and scanners are not included in the cost-per-copy calculation.

Response: HP has read and responded as requested. Note: “… digital duplicators, and scanners” were added by WSCA-NASPO in Addendum 1 – 071714. C. Either No minimums or monthly fees may be offered shall be applicable for this pricing model; tiered pricing may be used.

Response: HP has read and responded as requested. Note: “… digital duplicators, and scanners” were added by WSCA-NASPO in Addendum 1 – 071714. D. This type of program should be specifically addressed in the Participating Entities PA.

Response: HP has read and acknowledges. 5.4.2.6 Accessories or software related to or attached to a particular machine, the term must end with the original asset’s term.

Response: HP has read and acknowledges.

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HP Response to the State of Nevada August 20, 2014

5.4.2.7 Awarded Vendors must offer coterminous leases for future needs, which would allow the Customer to add additional accessories, devices or software that terminates at the same point as current lease.

Response: HP has read and acknowledges. 5.4.2.8 Awarded Vendors, under this RFP and subsequent Master Agreement, may assign the leases produced under this contract; but the obligations, terms and conditions may not be altered and shall remain with the Awarded Vendor.

Response: Customers wishing to enter into a lease agreement with HP Financial Services will be subject to the terms and conditions listed under the lease. 5.4.2.9 The Awarded Vendor may offer to Customers an upgrade/downgrade option for device placed. Such upgrade/downgrade options must afford a Customer the option of upgrading or downgrading a portion of device under a lease or rental without penalty.

Response: HP has read and acknowledges. 5.4.2.10 Awarded Vendors must offer at a Customer’s request, various terms for the reconciliation of overage charges. The terms for the reconciliation may be monthly, quarterly or annually.

Response: HP has read and acknowledges. 5.4.2.11 No termination charges shall be applicable in the case of non-appropriations of funds. The Participating Entity or State will be responsible for all equipment or software ordered or services rendered prior to the effective date of termination.

Response: HP respectfully requests the changes to this provision which are in redline above.

5.4.3 Service and Supplies Inclusions

5.4.3.1 Initial one-hour training must be included upon device placement. Pricing for additional training may be offered in one-hour increments on a per hour basis. Customers may elect to divide the training into multiple sessions over an extended period of time with a minimum training time division of one hour increments.

Response: HP has read and responded as requested for applicable Groups. 5.4.3.2 Supplies pricing shall include all parts, supplies and consumables with the exception of paper and staples. Response: HP has read and responded as requested for applicable Groups.

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HP Response to the State of Nevada August 20, 2014

5.4.3.3 Service pricing must include technician installed parts with the exception of paper, staples and toner.

Response: HP has read and responded as requested for applicable Groups. 5.4.3.4 Awarded Vendors must perform all preventative maintenance services at the manufacturer’s suggested intervals

Response: HP has read and responded as requested for applicable Groups. 5.4.3.5 All 11” x 17” impressions must be counted as one impression per side.

Response: HP has read and acknowledges. 5.4.3.6 Awarded Vendors must not charge for a scan on multifunctional devices.

Response: HP has read and responded as requested for applicable Groups. 5.4.3.7 There must not be more than one bundled cost per impression for color impressions, regardless of the number of colors (i.e. a higher charge for 3 colors than for 2 colors).

Response: HP has read and responded as requested. 5.4.3.8 Awarded Vendors may include a base number of impressions in order to achieve a lower cost per impression. Any such inclusion programs must be listed as an optional pricing program and all Awarded Vendors must offer a “zero base” cost per impression program for service and supplies.

Response: HP has read and responded as requested for applicable Groups. 5.4.3.9 Awarded Vendors may charge for device moves. Such charges must be in the format listed below according to the distance from the original placement:

Response: HP has read and responded as requested.

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HP Response to the State of Nevada August 20, 2014

5.4.4 Service Programs

5.4.4.1 Awarded Vendors may provide different rates for each of the three (3) Service Zones for services. These rates will remain firm throughout the term of the Master Agreement; unless specified in a Participating Addendum.

Response: HP has read and responded as requested. 5.4.4.2 Awarded Vendors must produce and maintain a list of the defined Service Zones for each Participating State or Entity; updates must be provided when changes are made.

Response: HP has read and responded as requested. 5.4.5 Software

5.4.5.1 Software costs shall be inclusive of all installation costs, initial training and onsite installation required by the manufacturer. In the event that a Customer requires customizations and/or installation above the requirements, the Awarded Vendor must disclose these additional costs, including travel and per diem costs, to the Customer prior to the completion of a purchase, lease or rental agreement. Response: HP has read and acknowledges. 5.4.5.2 Software maintenance costs shall be inclusive of available software patches and updates.

Response: HP has read and acknowledges. 5.4.6 Hard Drive Removal

Vendors must propose fixed price for a technician to remove and surrender hard drive at the term of the lease or rental, when so mandated by the Customer. The Awarded Vendor must disclose this additional cost to the Customer prior to the completion of a lease or rental agreement.

Response: HP has read and acknowledges. 5.4.7 Special Promotions

5.4.7.1 Awarded Vendors may offer discounted special pricing, promotional discounts, volume discounts, location customer specific, customer specific or spot discounts.

Response: HP has read and acknowledges. 5.4.7.2 The Awarded Vendors must notify the Participating State Contract Administrator of the special promotion or pricing.

Response: HP has read and acknowledges.

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HP Response to the State of Nevada August 20, 2014

5.4.7.3 Awarded Vendors may offer E-Rate pricing, if requested by Customer.

Response: HP has read and acknowledges.

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HP Response to the State of Nevada August 20, 2014

6. FINANCIAL 6.1 PAYMENT

6.1.1 Upon review and acceptance by the State, payments for invoices are normally made within 30 - 45 days of receipt, providing all required information, documents and/or attachments have been received.

Response: HP understand and agrees that payment for invoices terms normally made within 30 to 45 net terms affiliated with each Participating State Addendum (PA) Payment terms and acceptance. 6.1.2 Pursuant to NRS 227.185 and NRS 333.450, the State shall pay claims for supplies, materials, devices and services purchased under the provisions of this RFP electronically, unless determined by the State Controller that the electronic payment would cause the payee to suffer undue hardship or extreme inconvenience.

Response: HP understands and agrees to provide an electronic ACH payment option for products purchased under an awarded contract available upon request with the completion of State or procuring entity and Contractor electronic setup forms. 6.1.3 Purchasing Card Acceptance

In an effort to streamline the purchasing and payment process, Participating States may use state contracted purchasing cards to facilitate small dollar purchases. While at the present time it is not mandatory that contractors accept credit card purchases; contractors are encouraged to consider this alternate payment process.

Purchasing (Credit) Cards accepted: Yes __________ No __________ Response: HP has read and does accept Purchasing Cards for payment of product purchased. For leasing options, HP Financial Services accepts checks, wire transfers and ACH payments for repayment of lease agreements.

6.2 BILLING

6.2.1 Payments will not be issued prior to receipt of goods or services, unless outlined in the PA.

Response: HP Financial Services understands that the entities leasing will not be able to render a lease payment prior to delivery and acceptance of the hardware listed onto lease. 6.2.2 The Awarded Vendor must bill the Customer as outlined in the approved PA, agreement and/or payment schedule.

Response: HP has read and acknowledges.

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HP Response to the State of Nevada August 20, 2014

6.2.3 The Awarded Vendor shall have the ability to centralize all billing should any Customer choose such an option; or to alternately perform the billing through the dealers for all items under contract.

Response: HP has read and understands and will work with the procuring entities that request centralized billing and/or other alternative options for all items that HP has available for purchase under the contract as approved and allowed under the PA. 6.2.4 Vendors may propose an alternative payment option. Alternative payment options must be listed on Attachment J, Cost Proposal Certification of Compliance with Terms and Conditions of the RFP. Alternative payment options will be considered if deemed in the best interest of the State, project or service solicited herein. Response: For purchases, payment can be made by Procurement card, electronic ACH payment or by check mailed to one of HP’s remittance lock box addresses. HP Financial Services leasing option currently accepts checks, wire transfers and ACH payments for repayment of lease agreements

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HP Response to the State of Nevada August 20, 2014

Tab III: Attachment J – Cost Proposal Certification of Compliance with Terms and Conditions of RFP A. Attachment J with an original signature by an individual authorized to bind the

organization must be included in this tab.

B. In order for any cost exceptions and/or assumptions to be considered, vendors must provide the specific language that is being proposed in Attachment J.

C. Only cost exceptions and/or assumptions should be identified on Attachment J. D. Do not restate the technical exceptions and/or assumptions on this form.

E. The State will not accept additional exceptions and/or assumptions if submitted after the proposal submission deadline. If vendors do not specify any exceptions and/or assumptions in detail at time of proposal submission, the State will not consider any additional exceptions and/or assumptions during negotiations.

Response: HP has read and acknowledges. Attachment J begins on the following page.

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ATTACHMENT J – COST PROPOSAL CERTIFICATION OF COMPLIANCE WITH TERMS AND CONDITIONS OF RFP

EXCEPTION SUMMARY FORM

EXCEPTION # RFP SECTION NUMBER

RFP PAGE NUMBER

EXCEPTION (Complete detail regarding exceptions must be

identified) 1 Definitions 12 of 86 Fair Market Value Lease - The depreciated value

must be disclosed to the Customer at the time of the renewal; HP Financial Services wishes to clarify that at the end of the original executed lease term the then depreciated value may be disclosed to customer’s wishing to enter into a renewal extension.

2 Definitions 12 of 86 WSCA-NASPO RFP states: For financial accounting purposes, a lease for equipment in any resulting contract is one which: Does not meet the criteria of a finance lease as defined by SSAP 21 Please note that HP Financial Services utilizes FASB 13 and it’s definitions for operating and capital lease agreements.

3 2.1 Acronyms / Definitions “Power Protection”

15 of 86 HP believes it is able to meet the majority of these requirements, but is still working to provide a complete response for its Group A devices. For now, HP can respond to the following: - Fax/Modem Protection: FCC Registration

numbers must be marked on each unit: “Yes, label is on the outside of the fax unit which mounts on the back of the MFP”

- UL listed and marked on each product: “Yes, located on model / serial number label”

HP will provide WSCA with complete answers as soon as they are available.

4 3.4.5.5 Device Configurations (for Group F)

28 of 86 HP does not test density range on its Scanjet devices (Group F). HP recommends customers test its devices to verify image quality, in terms of dynamic range, is acceptable.

5 3.4.5.5 Device Configurations (for Group F)

28 of 86 HP does not test density range on its Scanjet devices (Group F). Depending on how this spec is tested, it can be adjusted to be almost meaningless, therefore HP recommends customers test its devices to verify image quality, in terms of dynamic range, is acceptable.

6 3.5.12.1 Timeliness of Service

33 of 86 HP Designjets (Group C) does not offer 4-hour response time for service, and will be responding with Next-Business-Day (NBD) response as an alternative.

7 3.7.3.1 Technology Requirements –

34 of 86 HP’s proposed “Pro” devices for Group D (Pro M401dne, Pro M451dn, Pro X451dn and Pro X551dw) do not support LDAP authentication;

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EXCEPTION # RFP SECTION NUMBER

RFP PAGE NUMBER

EXCEPTION (Complete detail regarding exceptions must be

identified) Authentication and Access

instead they support a local address book and also support LDAP lookup.

8 3.7.3.1 Technology Requirements – Authentication and Access

34 of 86 HP’s proposed Large Format MFP’s (Group C – Models T2500 and T3500) do not support LDAP authentication; the files scanned on large format devices are generally so large, they are not recommended for transport over email, so this feature is not included.

9 3.7.2.2 Technology Requirements – Software Drivers

34 of 86 HP’s proposed devices in Group F (Scanners) do not support a universal driver, though the HP TWAIN driver is the same or very similar across devices.

10 3.7.4.5 Technology Requirements – Security

35 of 86 HP’s S900-series (Group A) can be configured to overwrite completed jobs any number between 1-7 times. However, it is not capable of scheduling a weekly overwrite; it can only be run at the end of each job.

11 Leasing Programs 5.4.

42 of 86 HP Financial services takes exception to this section. The lease rate factors provided in this response will be indexed to the 2yr daily treasury yields. Rates will be fixed on a quarterly basis and each subsequent quarter will be adjusted based on the changes in the 2yr treasury yield. On the annual anniversary date of the contract base lease rates will be reset predicated upon current market conditions and remarketing value of the equipment. Once the customer has signed for delivery and acceptance payments will remain level for the executed schedule throughout the lease term.

12 Attachment D; item 13

74 of 86 HP Financial Services wishes to take exception and clarify that this does not apply to financial obligations and excludes leases and financings entirely.

ASSUMPTION SUMMARY FORM

ASSUMPTION # RFP SECTION NUMBER

RFP PAGE NUMBER

ASSUMPTION (Complete detail regarding assumptions must

be identified) 1 Definition: Capital

Lease 8 of 86 Pricing provided by HP Financial Services regarding the

capital lease option, the fair market value lease option and the tax exempt installment sale lease option are not predicated upon the customer’s accounting structure and HP Financial Services does not offer any opinion as to how the accounting treatment should be handled by the customer.

2 Proposal Requirements: 3.2

21 of 86 HP Financial Services wishes to clarify the lease agreement written between HP Financial Services and the Customer will be a direct lease option with payments that remain level throughout the lease term after acceptance.

3 Project Terms and Conditions; WSCA-NASPO eMarket

Pg. 63 of 86 HP Financial Services wishes to clarify that under this program only lease rate factors will be uploaded into the website.

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ASSUMPTION # RFP SECTION NUMBER

RFP PAGE NUMBER

ASSUMPTION (Complete detail regarding assumptions must

be identified) Center

4 WSCA-NASPO Administrative Fee; 1.9

Pg. 7 of 86 HP Financial Services wishes to clarify that no administrative fees will be assessed and remitted by HP Financial Services. Only our parent organization HP will assess and pay the administrative fees required.

5 5.4 Leasing Programs

Pg. 41 of 86 HP Financial Services wishes to add an alternative leasing program. The program is known as a tax exempt installment sale lease and is only available to 103A entities as defined by the Internal Revenue Service Code. In a Tax-exempt Installment Sale structure, payments consist of both principal and interest, with the interest being excludable from the Lessor’s gross income for Federal income tax purposes. During the term of the Lease the Concluding Payment – primarily consisting of unpaid principal would decline as each Lease Payment was made and applied. Under this structure Title typically passes to the Lessee at the Lease Acceptance and the Lessor would file a security interest in the equipment. Once the original base Lease Payments are made the Lessee owns the equipment free and clear. This option has been provided as an additional column in the pricing matrix and the standard lease documents to be used for this additional option have also been attached by HP Financial Services.

6 5.4 Leasing Programs

Pg 41 of 86 Under the pricing options provided by HP Financial Services all lease and finance offerings are predicated upon credit review and the usage of the terms and conditions under lease and finance offered by HP Financial Services. Draft documents have been provided along with this proposal. Additionally, any customer entering into a lease agreement with HP Financial Services agrees that should a dispute arise the mutually agreed upon and executed lease documentation will be first in order of precedence.

7 5.4 Leasing Programs

Pg. 41 of 87 HP Financial Services wishes to clarify the following pricing included under the fair market value lease option: The lease rate factor for the fair market value lease option is inclusive of the cost for return to Lessor. All pricing is based on the assumption that origin will have a loading dock that is accessible to a full size tractor trailer and that all equipment will be de-installed and consolidated to a centralized location on the first floor at or near the loading dock (within 100 ft.). Carriers will not perform any de-installation. We will require a 5 business day lead time for pickup. Pickup must occur during normal business hours M-F. Pricing excludes HI and AK (Customer’s in HI and AK please contact HP Financial Services directly if you require return shipping). If COI required please inform at time of request and not the pickup day. If Union Labor is required this quote is null-and-void. All ink/toner cartridges must be removed from the printers and placed in a sealed (zip lock style) plastic bag prior to shipping (cartridges may be shipped with the printers

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ASSUMPTION # RFP SECTION NUMBER

RFP PAGE NUMBER

ASSUMPTION (Complete detail regarding assumptions must

be identified) but must not remain installed for transit as it may cause damage to the unit). The carrier is not responsible for removal of or verification of removal of cartridges and any damage caused due to the failure to remove cartridges will be the responsibility of the origin customer. If pickup details differ from these assumptions extra fees may apply. Lease rates under the fair market value program and capital lease structure also include any personal property taxes. Sales and Usage taxes may be waived when the customer sends an approved tax and usage sales tax exempt certificate to HP Financial Services.

8 2.1 Acronyms / Definitions “Power Protection”

HP assumes that this section applies only to Group A and B devices, of which HP is only proposing devices for Group A.

9 3.1 Segments HP does not manufacture Production Copiers (Group B) or Digital Duplicators (Group E), so it will not be responding to these sections.

10 3.4.1.3 Device Configurations (for Group A)

All proposed devices will maintain scan speeds, once initially achieved, throughout the scan job. Scan speeds may vary based on paper type, software and driver interaction, but can be maintained once maximum speeds for that particular job are reached.

11 3.4.2.9 Device Configurations (for Group C)

All proposed HP devices utilize the print driver/spooler function of the OS on each client device (PC) for sending the job to the Designjet (which handles the processing and editing), therefore a separate WES7 controller is not required for HP’s proposed devices.

12 3.4.5.2 Device Configurations (for Group F)

All proposed devices will maintain scan speeds, once initially achieved, throughout the scan job. Scan speeds may vary based on paper type, software and driver interaction, but can be maintained once maximum speeds for that particular job are reached.

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